Walmart Wellness Negative Reviews

Walmart Wellness App Complaints & User Negative Comments 2024

Walmart Wellness app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using Walmart Wellness? Can you share your negative thoughts about walmart wellness?

Walmart Wellness for Negative User Reviews

✓ Pay at store optionI had a problem that would not let me see or choose payment at the store for Rx refills. The developers reached out to me to let me know this should be possible. I recently upgraded to the latest version of iOS and uninstalled/installed the app again. I now have a pay at the store option. Thanks to the developers for reading and reacting to my comments. I upgraded the rating and will use the app a bit to see if there are further comments..DigitalGeorgeVersion: 2.0.8

✓ This app has no business existingThere was no reason to separate the walmart app from its pharmacy functionality. This company is just trying to harvest more of YOUR personal data. Walmart has no business getting involved with healthcare in such a manner, they are out of their expertise and market. Not only does walmart treat their employees horribly, do you think the underpaid walmart doctors in the future will treat their patients great? Just wait until they introduce a telehealth feature to get a doctor in your face to get more of your personal details. Just unbelievable how far crooked capitalism will go to get a higher stock price by eating into other markets and throwing their weight around. Get a grip walmart..DovahchanVersion: 2.0.4

✓ Do not useEver since Walmart enforced Wellness for my kid’s meds I’ve had nothing but issues with it. All of the medical history is gone, I’ve had to scan in the prescriptions several times for the app to make a record, and every single time I try to use the app for a refill…there’s no record of that prescription. The app asks for a transfer. There isn’t anything to transfer!!! Today was the last straw. I signed into my account and someone else’s personal information was linked to my account. That’s a major problem that shouldn’t have happened. I switched pharmacies today..OddmoonVersion: 2.0.8

✓ My RatingI always thought new apps were an improvement however, this improved app is very hard to navigate and is very confusing. When checking off meds to be refilled, they should be listed without unnecessary info. You can always tap on the med to get wanted info and not having the page cluttered with unnecessary information. Since this new app has been downloaded, my prescriptions have not been correctly filled and I have to make multiple trips to the pharmacy..SbarnwellVersion: 2.0.6

✓ Not badI used this app for a while before Walmart purchased it. It’s pretty good. I liked that you could scan the medication bottle to fill in the information. I started using it again. However, Get Started page opens up to scan the medication but when I click either the + or the, Get Started button. It takes me to the page to enter the information manually. I wanted to leave feedback in the app or ask a question but there’s no area to do that. Update. Tech supporter contacted me. Had me delete and reinstall. The camera part works fine now.BellMartinVersion: 1.0.6

✓ Loved for years-hate it nowLooking for a new app that doesn’t require a stupid PIN 45 times a day! My iPhone has a lock already. I take so many Med doses and supplements frequently that this required PIN is a nuisance! It also was easier when I could mark off four doses, for instance, with one swipe on the one notification on the front page. Now I have to go to the second page to mark individually. I have my meds organized here so that bottles go back in their place as I take them, so the one swipe per notice was easy. The worst part is that I repeatedly get notice that the app can’t communicate with Walmart Wellness—try again later. By that point, I have wasted so much effort from the PIN and other things that I want to scream. This is okay for people who take few meds a few times a day, but with eye drops, supplements, special foods, and many meds which have to be spaced precisely, it’s annoying. Then there’s the discovery the next morning that my night prn meds and the scheduled items after 7pm were not saved after all! Sheesh. Some things just aren’t worth this aggravation. All this came with the 2.0 update. ☹️.Hollyshort1Version: 2.0.1

✓ Another app???Just what I needed, another dysfunctional app attempting to collect COVID info from me instead of just doing what I need it to do!! For the love of God why can’t I just simply request a refill of something anymore??? Apps were supposed to be designed for ease, not invasion of privacy! I can’t just request a RX info anymore without entering all of my credit card info and I can’t remove old card information so this is useless. Back to calling in my refills….not helpful Walmart! I’ve already stopped doing most of my shopping at your stores because I can’t ever find anything because it’s all constantly moved and the prices are now higher than the local grocery store. You’d finally gotten the pharmacy thing right so you changed it to screw it up again, what gives?? Think I change my rxs to local as well, the headache isn’t worth it..RunslikealadyVersion: 2.0.4

✓ Never asked for payment info but charged my credit card instead of HSA?!I was forced by the “Walmart app” to download this app for refilling my prescriptions. When I went to pick them up, they said they had been put on my Discover card. It took forever for them to refund my charge and then put it on my HSA. In the meantime I searched the app for anywhere to change/add my payment info. It is nowhere to be found. I will not refill thru this app until I can be assured they allow me to remove my discover payment info! I do not want this hassle every time I refill (refund discover then charge HSA). Please let me know how to remove my discover payment info from the app-I have literally looked in every drop down, clicked every option in the app-cannot find it anywhere. Pathetic (and slightly scary) that an app has access to payment info that I never even authorized..ChoylaVersion: 2.0.3

✓ Orders not going throughI had placed a refill order for two of my medications. Only one of them was filled and I had to order the other one when I picked up the other one. Also have one order that has not cleared from the app. Still showing it is being filled. Have not been able to figure out how to two refills at the same time.To many to keep track ofVersion: 2.0.8

✓ So frustrated with logging meds!!!I’m frustrated with this app. Have been using it since it took over CareZone. However, it used to have a refresh button once you logged your meds in daily. That disappeared and now the meds will show up as taken whenever! Most of the time they show that they were not taken although I checked it off and even entered the correct time. So tired of these glitches. One positive note is that the health trackers tab and notes tab work. Otherwise, get it together Walmart..Jellyb0611Version: 2.0.3

✓ Question about recent updatesWhy does the app no longer keep a running tally of the number of days that I have taken all my meds? I rather enjoyed that! It was a good motivation to continue doing so! Also lately I have recently attempted to log on and I am met with a screen that says something like: “We are experiencing some difficulty. Please try again later.” Now if this only occurred occasionally, I would be more understanding; however, it seems to be happening rather frequently. So, what gives?.El Greco de ToledoVersion: 2.0.4

✓ Notifications don’t always workThe main point of my downloading this app was to use daily reminders for taking my pills, which should be taken at roughly the same time every day. However, even having set the notifications for every day at the same time, it’s completely random as to whether or not I actually get notified, so many times I’m scrambling to take my pill several hours late, or I forget it all together. The profile is set up great, it allows you to store loads of information that’s easy to access and share — but it completely and utterly fails at what for me should be THE most important function. If that worked, this would be a perfect app. (I have my phone notifications on, and the app has permission to notify me; but some days I get the reminder and others I don’t, and there’s no pattern one way or the other.).Bheat23Version: 1.0.9

✓ Ok AppThis app has the potential of being great, but when I was going through the list of medications that are on file at Walmart, I noticed one prescription wasn’t mine. How very disappointing. I understand that there maybe minor bugs, but when your dealing with medication prescription on this level, please make sure everything is importing correctly..M$PVersion: 2.0.4

✓ Too much, way too busyI am forced to use this app in order to renew and track prescription refills. I was previously using the Walmart app until they switched the pharmacy section to the Walmart Wellness app. I’d appreciate a single separate app for prescription refills only. I can’t get the rest of it to go away in the settings. The tracking, the schedules, them asking me to fill in information, the amount of things that need to be dismissed each time I log in - it all needs to go away. I understand it’s usefulness and it is well designed and built as a “health” app, but that’s not what I need. I only want to do refill requests like before. Thanks..Indian cobraVersion: 2.0.8

✓ Won’t work unless you enter payment informationI’ve been using the “Walmart pharmacy “ app for several years with NO problems. Then they decided to “improve “ it. Now I can’t order a refill without putting in payment information (which won’t work as I’ve tapped it multiple times and nothing happens). I don’t want to enter payment information. I always pay cash. What happens is I end up having to call the store and order it over the phone which renders the wellness app completely useless. Fix it so i can refill my scripts without entering payment info! Add to this the fact that there is absolutely no way to contact the developer other than writing a review. I’ve called 1-800-walmart as instructed by the pharmacy and customer service says they have nothing to do with the app. So i am back to phoning the pharmacy and taking up the pharmacist’s time with something that could be handled much easier, and has been working until recently..LuvcrubbageVersion: 2.0.4

✓ Keeps getting worseThis used to be a nice, simple app for tracking medications and did that extremely well. Over multiple iterations and, most recently, the changeover to Wal-Mart, it maintains that basic functionality with constant unnecessary prompts to add things I don't want or need. If the prompt would come up once and I could say "No thanks" and it would leave me alone, I'd be okay and would rate this 4 stars. But I get the same prompts multiple times a week. No, I don't want to start a journal, add photos, add my vaccination history, add my surgeries, etc. etc. I JUST WANT TO TRACK MY MEDICATIONS!.BoboqVersion: 1.0.9

Walmart Wellness works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Walmart Wellness.