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Smart Air Printer App App Complaints & User Negative Comments 2024
Smart Air Printer App app received 113 complaints, negative comments and reviews by users. Have you ever had a bad experience using Smart Air Printer App? Can you share your negative thoughts about smart air printer app?
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Smart Air Printer App for Negative User Reviews
✓ Poor appDespite this app being listed as suitable for use with my iPad, no amount of effort would get it to synch with my wifi enabled printer. Luckily there was the 3-day free trial. Hopefully this will be honoured as the one month subscription was converted to one year when trying to open it. A bit more information about in-app purchases would be helpful. Seriously, $82 per year to print from your iPad? Please!.Version: 1.2.4
✓ No good for iPad with iOS 16App does not allow printing of apple documents such as ‘Pages’ or ‘Numbers’..Version: 1.2.20
✓ ScamWe were told we had to set up a subscription for the printer to work. My money was taken out for about a year. Could never cancel. Not good! Never received a refund or ink for all the year. Crazy! Now I have a printer that can not be used. Grandma.Version: 1.2.20
✓ RIP OFFForces you to pay a monthly subscription to use the printer you have already paid for a total scam return your printer and buy from another company! eg canon.Version: 1.0.9
✓ HP ENVY 6420eApp does not have a section where the workings are explained. Also, the App leads to sections you don’t want or need and gives no instructions as to get back out again.Version: 1.2.20
✓ Free trial does NOT equal free app!I can only partially blame the developer, as this is a sad trend in the App Store. Free with In App Purchases means additional, premium features for a price. However, the basic functions of the app should work without being bombarded with requests for an upgrade. As for the app itself, I had to uninstall after a day. It simply did not work, e.g., trying to print resulted in the app crashing about 1 of every 3 attempts. I recommend users check with their printer manufacturer for a compatible app. Most have one that works even easier..Version: 1.2.14
✓ Very PoorWas looking for an app to enable cloud printing, this was not it. I couldn’t for the life of me work out how to print, furthermore this seems to be a suite of apps all of which have their own subscriptions. Not for my needs, but if it was it would work out exceptionally expensive..Version: 1.2.20
✓ Code for the 6 mths free ink did not work !!What a con code did not work.Version: 1.2.8
✓ SubscriptionI subscribed by mistake and when i tried to unsubscribe it won’t connect to unsubscribe. It looks like it rips me off..Version: 1.2.20
✓ Not free - won’t even let you try it before payingThis app asks you to prepay for a full year subscription before letting you even try it out. Don’t bother installing..Version: 1.0.14
✓ It sucksCan not connect.Version: 1.0.15
✓ Worst app EVERWill not let me cancel and no way to contact support to cancel. Worst thing I ever did was try this out! It ended up not being what I need, tried to cancel that day. Nothing. I’ve tried EVERY day since and still won’t let me cancel! Tried to get customer support and NOTHING!! Don’t do it! You can’t cancel if you decide it’s not for you!.Version: 1.2.20
✓ CanonJe ne suis pas capable me brancher wifi canon ????.Version: 1.2.20
✓ Not user friendly at allNot user friendly at all Hate I bought this fustrating useless printer But I’m snookered I have no chance It won’t go in line.Version: 1.2.20
✓ FilesYour just getting the way of me viewing my file. Pure greed.Version: 1.2.20
✓ Don’t buyIt’s a pain do not buy always going wrong and asking for monthly fee.Version: 1.2.20
✓ Doesn’t do all HP printersThis ISNT compatible with all HP printers - unfortunately I had to pay to subscribe before I could find this out. I Contacted the app support department - still no response. Very disappointing.Version: 1.3.2
✓ USELESSI have an HP 8720 printer which does not have Bluetooth but when setting up the App for scanning to my Ipad the App insists I have to use Bluetooth as well as connect through the Network. But the app tries to set up bluetooth anyway and the wheel of hell just keeps spinning. A complete waste of money. DO NOT BUY IT UNLESS YOU WANT TO USE BLUETOOTH AND YOUR PRINTER HAS IT..Version: 1.3.5
✓ Free! Why subscribe then!Says free then asks for subscription! !.Version: 1.2.20
✓ Fleece job$81 a year after 3 printings? Yeah no.Version: 1.2.4
✓ Quits after one openingApp starts fine for the first use. Next click on the icon momentarily shows the opening screen then quits. Have deleted number of times with same results..Version: 1.0.7
✓ Subscription ScamThe app is great, but it tricks you into a one time payment of £14.49 which it turns out is a monthly subscription. There is no facility on the app to cancel subscription and they do not respond to emails through their own contact channel. Now I will have to discuss with my bank how to stop this payment!!.Version: 1.2.20
✓ ScamThere’s no button to cancel the subscription. Don’t get this app..Version: 1.2.20
✓ App is free subscription is notYou can download app for free but you need to subscribe to there services to use app. Useless..Version: 1.0.14
✓ Horrific problems driving me to despairA mistake I am regretting hugely. Having 7 months remaining on guarantee I am hoping to hear from HP with news that they will relieve me from the wall to wall stress and upset I have had since receiving this printer by sending someone to pick it up and refund me. I have been operating apple computers and an assiciated printer since 1982 … but this is driving me up the wall as is the printing ink subscription which I have not been able to access within the offer and the only printing I have been able to do so far is HP Trouble shooting pages! Please spare me suicidal hell HP and come and collect this printer and refund! I can bare no more! My health will not take it!.Version: 1.2.20
✓ Not connectingI set up the wi if. Passcode and the first time I tried to print it would not work. It showed that it had accepted the passcode on the same Wi-Fi that I use my iPhone and iPad. I need the code for my printer when I go back into your app it does not give me the passcode again. My printer is a PIXMA MP 250 .I have paid for this app. And I have asked a few times for help. And not gotten any..Version: 1.2.2
✓ Absolutely ridiculousTotal rip off. Can’t print because you apparently need to pay subscriptions. The subscription notice won’t disappear off my phone. Absolute con..Version: 1.2.20
✓ Never used it; unable to cancel subscriptionI downloaded this app around October 2021 and subscribed to the 1 year plan, yet have never used it due to possibly incompatibility issues. Have attempted to cancel my subscription multiple times, yet it would always give me an error message of “Cannot Cannot” I would like to cancel my subscription. Please assist..Version: 1.2.20
✓ Very disappointingI tried to cancel my subscription several months ago because something was wrong with my printer. Never happened. Now it won’t even work it printed one page and then nothing. I’ve been paying $12 for like 7 months and I haven’t been able to print a thing. At first it was great and when I had an issue I was ignored and taken advantage of. This is my warning do not expect any customer support if something goes wrong..Version: 1.2.20
✓ Won’t connectIt won’t connect to my printer. How do I get a refund?.Version: 1.2.20
✓ CrashesCrashes as soon as you select ‘share’ after scanning an app. Do not download this..Version: 1.2.20
✓ Ability to make WiFi connectionTried everything that the instructions listed. My IPAD will not connect to the printer. I can use airdrop to connect but I must choose between internet access or printer access, not both. Not happy with your product..Version: 1.2.8
✓ AirPrint is a scamThis.Version: 1.2.2
✓ Useless and I can delete itThis app over rides what seems like everything I download and try to open. Opening up in Printer App for AirPrint app. I have tried to delete it because I will not pay for basic free services. Further more the app is not in the app list, with settings. It is only in my IPad storage list where I still can’t delete this useless app. I want this off my iPad now, it ridiculous as I’m not able to use some functions that I need cause this app gets in the way..Version: 1.2.20
✓ Want to cancelMy printer was unsuitable so I want to cancel my subscription.Version: 1.1.1
✓ This app does not workWas having issues printing to a new printer so downloaded this app to print from my phone some important documents Did not work very disappointed and now trying to remove.Version: 1.2.8
✓ No free useI saw the in app purchases and thought I could still use it like you can other apps but no you can’t. As soon as you download it asks you to purchase one of the two subscription options. I promptly deleted this app..Version: 1.0.11
✓ Worse appAbsolutely rubbish.Version: 1.0.11
✓ Not what I expectedI just wanted an easy app, where I could simply hit “print” on the page I wanted to print. There are no instructions with this, and it seems it’s necessary to export files and save as pdf or word- then the document was corrupt and I couldn’t print it anyway. Waste of money..Version: 1.2.8
✓ I want to cancel but can’t find where ...No clear way to cancel is really poor.Version: 1.1
✓ Very Difficult to InstallVery difficult to set up. There is no number to call for customer support. Everything is done by e-mail. Not sure they were getting the problems by e-mail that I needed help with. Definitely not user friendly..Version: 1.0.17
✓ Terry BowesThis idea of offering an instant ink by subscription sounds brilliant, but in reality it is absolutely rubbish. I have had two deliveries of ink, been charged numerous times and after months of having this printer it has printed three pages. Not a good buy!!! Terrible customer communication, my advice is don’t touch it with a ten foot barge pole ..Version: 1.3.0
✓ Works on phone but not ipadThis app works fine on my iphone and win 10 pc, but not on my 2yo ipad. I reinstalled the app and i get these results every time. It works upon first install on the ipad. After the initial install the app will not open, it just keeps crashing. I remove and reinstall the app with the same issue. No other apps on the ipad cause this issue..Version: 1.2.20
✓ JE HAIS LES ABONNEMENTSDÉSOLÉ MON TI - MINOIU VOUS N’AUREZ PAS MON NUMÉRO DE CARTE DE CRÉDIT, JE HAIS LES ABONNEMENTS ALORS LE PROGRAMME VOUS POURREZ VOUS L’INTRODUIRE PROFONDÉMENT DANS LE RECTUM. QUEL BELLE ARNAQUE..Version: 1.3.2
✓ Can’t connect to my iPhoneThis product is garbage have subscribe to products I don’t want and can’t air print.Version: 1.2.20
✓ Can I at least see the features before I commit anything?So I download the app and to get started I have to pick a plan then commit to that. Yes I know it said “in app purchases”, but that is a long way from a subscription to even play around with the app. I also didn’t notice where it said how to unsubscribe. There was non of that. I have to subscribe to find out how to unsubscribe or cancel after the three days. I know the purpose is to hope people forget to cancel, but that sh¡t is shady..Version: 1.2.7
✓ What a load of rubbishWorld’s worst printers.Version: 1.2.13
✓ Frustrated !!!I have been trying to share (email) to my state’s revenue for taxes and being that they didn’t receive twice from my mailing, they gave the option of emailing. So I’ve scanned 9 pages several times and when I go to share, the app closes on me. It won’t save the scans either. So I have to keep starting over with no results. What needs to be done to fix this. This is literally defeating the purpose of this app for me if I can’t even share anything!.Version: 1.2.20
✓ SCAMAbsolute SCAM..Version: 1.2.20
✓ Printer for iPad.....Can’t use it as I don’t have an air printer and it is not free at all, I will not be using it as I can’t.Version: 1.0.2
✓ Not the HP Smart appIn fact, quite misleading, given the logo and the promotion!.Version: 1.2.20
✓ JunkI own one of your printers and a laptop. Both are unless and junk . The printer won’t connect to the wifi and the laptop is a p.o.s!!!.Version: 1.2.20
✓ Subscription refundI’ve sent numerous mails with no reply from anyone. The full yearly subscription got debuted without any warning close to the end of the trial. Usually there would be a reminder message in this case there was not. The app does not sync to my printer so won’t be of any use. Can I ask you contact me via email or phone soonest..Version: 1.2.20
✓ £50Direct pay or nothing. AVOID.Version: 1.2.8
✓ AppThey took my last bit of money out now can’t feed my kids.Version: 1.2.12
✓ It cost to much not rightMake it cheaper.Version: 1.2.8
✓ Printer setupDifficult to locate printer set up or ability to select different printers. Not intuitive.Version: 1.2.18
✓ Money hungry appSo, you pay for your printer, you pay for your HP paper, you pay for you cartridges, and now you have to pay for an app in order to cancel your print half way through? Honestly, the nefarious nature of software giants these days simply takes the HPi$$.Version: 1.2.20
✓ Phil ReambeaultAnother.Version: 1.2.6
✓ JoyThe explanations are nothing like what is actually required to pair your iPhone with a printer Apple managed to take two subscriptions off me as well both £50 so I feel completely ripped off and totally spanked one day people were saying Apple have taken enough money off me it’s time for their world domination to bloody well stop.Version: 1.2.20
✓ Only prints A4Can you print one size this is no good to me.Version: 1.2.20
✓ SpamThis application did not work for me. full of commercials and all sort of steal info from device. Not recommend.....Version: 1.3.5
✓ Be carefulVery easy to install this app believing it’s the HP smart app, before you know it you’re paying a subscription to a service that you don’t expect..Version: 1.2.14
✓ Really bad appWhen i use to print with hp the app was really easy but now there ads everywhere and you cant find anything.Version: 1.2.20
✓ ConfusedI have purchased an Epson ecotank ET2710 multifunction printer to print family photos and the odd document. I was stunned to see that there was a subscription amount for this app. Could you please explain to this ‘old head’ how I can simply use the app on my mobile phone to achieve this goal? Thank you in advance..Version: 1.2.20
✓ Don't try the trialNdndn.Version: 1.2.20
✓ Incapable de l’utiliserIncapable de l’utiliser !!!!.Version: 1.2.9
✓ Setup directionsSetting up a printer should not be this difficult. When putting in the pin, it says the pin is not correct, but is the only pin available. I purchased this printer to use in my college dorm and have not been able to use it since I purchased. Horrible printer directions. And you can’t talk to anyone for support. Last time I will purchase an HP printer! FRUSTRATING!.Version: 1.2.10
✓ No subscriptionI don’t want the expensive subscription.Version: 1.2.20
✓ What was once freeNow I cannot even get a diagnostic printout on my HP Printer without paying a subscription fee. Now when purchasing a new printer we have this additional cost in order to use it. This will be the last HP product that I will purchase due to not being able to use it for simple jobs without their fees..Version: 1.2.20
✓ PRINTER APPThis app need to allow for landscape operation, mainly for Tablets..Version: 1.0.9
✓ Not useful at allI installed this and only saw in app purchases which I didn’t need and then I swiftly uninstalled it again..Version: 1.0.9
✓ Unable to cancel free trialAccidentally purchased App, now unable to cancel within the free trial period - do not wish to subscribe, there does not seem to be a facility to cancel immediately causing much frustration & anxiety!.Version: 1.2.10
✓ I have no idea what does and does not workFree or no free there should be a way to know before buying if it works with the printer connected to system. Then, to print from some other program a error shows up for not even 1 second and that is that. Nothing showing the error or the fix. Not good app in my mind since it costs and no support. Don’t waist your money or time..Version: 1.2.8
✓ Nothing worth paying forPrice is ridiculous. Can easily AirPrint to WiFi printers via export button in virtually all apps without paying $12/month for this app. This app makes it more difficult by requiring you to print from within the app. This app closed on me multiple times when I tried to print a file saved in Dropbox (never able to access Dropbox files to attempt to print). iPhone provides convenient document scanning within mail and notes app (and possibly more native iPhone apps-and document scanning in notes app even scans business cards and receipts). Brand specific apps easily connect WiFi printers for free, making this app completely useless and more time consuming than iPhones built in functions.Version: 1.2.8
✓ Can’t unsubscribe!I do not wish to have this service…. There is NO option to unsubscribe - only to charge my account! I DO NOT WANT THIS SERVICE!.Version: 1.2.20
✓ KOk.Version: 1.2.2
✓ CancellationI cant connect to cancel the subscription..Version: 1.2.20
✓ App doesn’t workDownloaded app App asks for a free trial / subscription I set up using Apple Pay The app just freezes Deleted app/ reloaded up same thing Deleted subscription No other options available Deleted app FYI:.Version: 1.2.20
✓ I dont recommend AT ALLOk... so if you dont want to buy a subscription thats fine and all but this app WANTS u to buy the subscription, i used this app and it said i can get 3 prints for free before a cooldown (i think there should be a cooldown) but i printed ONE images and then i cant use it ever again. Its been probably a month by now since i printed and i still cant print. This app is completely useless if u dont want to buy a subscription and need to print things.Version: 1.2
✓ SubscriptionApp will not let you cancel subscription.Version: 1.2.20
✓ New printerWell looks like I’m taking this back to the shop as it will not connect to Wi-Fi. Also why do I need to pay more money when I have brought ink and don’t want any more..Version: 1.3.0
✓ GeoffDon’t like subscription for I print etc. Everything else is expensive enough.ie, ink paper..Version: 1.2.8
✓ Utilisation de l’imprimanteJe ne suis pas capable de me brancher à une imprimante.Version: 1.2.20
✓ Buy and pay moreI don't understand. I tried to use my cellular to print via wifi. Reviewed the directions several times. Downloaded an online unwanted app via the instructions (download HP Smart app) and it opens up and says I need to pay monthly fees??? Is HP serious??? I have brought the printer with ink; but will have to buy ink at one point, using my wifi, electricity, and my bought printer, using my paper, and I have to pay an additional monthly fee??? FOR WHAT??? I am having major problems connecting and I'm about to return this printer. I am so angry. Why should I pay a monthly fee??? For what services??? Anyone , make this make sense!.Version: 1.2.20
✓ Rip offRip off you have to pay to use your own printer.Version: 1.2.20
✓ Can not get printer workingI can not get printer working with either my laptop as old Mac or on my iPad, printer will not connect to internet and I will have to scrap it.Version: 1.2.20
✓ ScamForces you to subscribe then won’t let you cancel. So now I’m stuck paying for monthly printing.Version: 1.2.20
✓ FrustratedI downloaded this by mistake and they took the money directly out of my account and I wanted it cancelled right away but see "nowhere" to do that and get my money back 🥵.Version: 1.2.20
✓ PrinterSet up is horrible - doesn’t not work. Poor poor instructions.Version: 1.2.20
✓ Doesn’t work!Doesn’t work!.Version: 1.2.13
✓ Epson appForces you to subscribe, can’t I install my printer in peace without being asked for subscription???!!!!!.Version: 1.2.20
✓ Multiple problemsI have not been able to get my printer connected to WiFi Bluetooth to either our phones or laptops. Black copies come out light gray. I can’t find any way to increase or decrease the print size. And there are probably many more problems. All printed instructions are vague, incomplete, etc. I have never had any such difficulties with printers in the past..Version: 1.2.10
✓ Printer app does not workCanceling app as it did not work..Version: 1.2.20
✓ HP ENVY 6400For someone who has never used a Wireless printer this is very hard for me to understand. I have printed some things but mostly by mistake. My daughter is currently trying to help me and I now find out that I have to make a monthly or yearly payment to use my own printer? This is ridiculous!.Version: 1.2.20
✓ Tr7723Where is the printer I’ve ever tried to hook up to my iPhone with data only. There is no proper steps to show you why it won’t work even though it’s hooked up in your Wi-Fi..Version: 1.2.20
✓ NulIncapable de se brancher sans donner son numéro de carte de crédit ! Voyon donc ! C’est quoi ça !.Version: 1.2.20
✓ Total garbage just waste of time & storageTotal garbage just waste of time & storage.Version: 1.0.14
✓ StupidBut a printer it tells you to download an app.. you have to pay for app or can’t use it!! Sending it back!!.Version: 1.0.2
✓ Absolute conI’ve requested a refund.Version: 1.0.9
✓ Printer setup 4152First of all it took almost ten attempts to get app to find the correct WiFi. Then the next thing on your agenda was selling a subscriptions. First to features which should normally be expected to be included in the purchase price of the package accompanying the printer. Next is a subscription to printer cartridge. Last but not least is your wish to harvest data from my use of the product which I have purchased. Really, is this what you expect will keep me buying Your products in the future?.Version: 1.2.12
✓ Doesn’t print properlyI tried to crop it to only get a bit of it but then it zoomed really far in when it was finished printing..Version: 1.2.20
✓ Rubbish ProductNot even worth a single star rating. $90 per year to print from iPhone is a joke. The developer is dreaming!! Please stay away from this app..Version: 1.2.20
✓ Terrible customer serviceI downloaded this app about a month or two ago needing to print something via Bluetooth and upon downloading realized it wouldn’t work with the printer I was using. I wanted to delete it and not get charged for the subscription service and have tried to reach out to customer service quite a few times but never heard back from anyone end got charged for a subscription. Do not recommend..Version: 1.0.15
✓ Why do I have to pay for a feature that used to be free?!I have printed documents from my email using my cell phone FOR FREE well before being coerced into signing up for this $&@?! subscription. I’m usually in my dining room and my printer is in my bedroom- I now need to pay $50 a year for this?! I. AM. FURIOUS!! I will be canceling this accursed subscription ASAP..Version: 1.2.20
✓ HP PrinterReally awful. Download this app and that app - sign up for this package and that package. Meanwhile the printer doesn’t print. Awful.Version: 1.2.13
✓ Avoid at all costsThe publicity implies any network printer becomes an AirPrint printer (which is what I need as my printer Brother HL-4150CDN is not AirPrint) but it doesn’t. Also I immediately deleted the app as there was no indication of a monthly or annual charge until after download and no obvious way to refuse acceptance..Version: 1.2
✓ Espon printerI bought it from curry shop Why r charges me f printer from Apple !! !! I bought ink printer / papers!!.Version: 1.2.20
✓ RubbishDo not install because you can not uninstall it! Disgusting!!! 🤬🤬🤬🤬🤬🤬🤬🤬.Version: 1.2.8
✓ To CancelI have one day left to cancel my subscription. Trying to “manage” tells me it is not available. Help please..Version: 1.2.20
✓ WON’T REFUND** IF YOU REQUEST A REFUND YOU ARE TOLD TO APPLY TO APPLE BUT APPLE ARE SAYING NO REFUND AVAILABLE FOR THIS PACKAGE ** Printer inexpensive & suitable for my needs Iprint app for airprinter annual subscription purchased in error £49.99 - more expensive than printer! Apple say I have no purchases available for refund..Version: 1.2.2
✓ Very poorI will not pay a yearly prescription for the ability to print with this Epson machine when for the last two years printing was free. If Epson carries on with this I trash it and go to HP..Version: 1.2.20
✓ HP DumbApp works 10% of the time. Tells me “unavailable”, I click it, tells me “ready”. The moment I change windows to print my document there’s no printers detected, go back to the app and is showing as “unavailable”. Around and around this goes since the day I first tried it. On my phone or iPad, doesn’t matter which device, it’s only gotten worse with time. I haven’t been able to print in 3 months. Don’t even bother getting an HP, it’s a $150 cat bed at this point..Version: 1.2.20
🙂 Smart Air Printer App Positive Reviews
Smart Air Printer App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Smart Air Printer App.
⛔ Smart Air Printer App Problems
