- 92.1LEGITIMACY SCORE
- 92.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Aura: Security & Protection App User Positive Comments 2024
Aura: Security & Protection app received 24 positive comments and reviews by users. Can you share your positive thoughts about aura: security & protection?
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Aura: Security & Protection for Positive User Reviews
✓ All-in-one data and identify protectionAura is pretty baller. You get VPN, data protection, credit score tracking, and much more involving your identity on and off the web. It’s standard price even by monthly purchasing, is basically the standard for some VPN’s which don’t do all the extra stuff. Their employees are also available for any issues if you prefer to call about them, rather than email. They’ve helped tremendously with data brokers already and the VPN is stupid nice for Netflix and such. Literally the best on the market currently, and I’m happy I opted into their services..Version: 2.10.2
✓ Exceptional Customer ServiceMy parents are approaching their 70s and aren’t the most tech savvy so I upgraded my Aura plan to the family plan to add them. I had to call customer service to make the change and the woman I spoke to on the phone was easily one of the most pleasant and helpful customer service reps I've encountered! I only waited about 20 seconds before I was connected. She was very knowledgeable and thoroughly explained what to expect with switching plans. It’s a major relief knowing my are protected against spammers and hackers..Version: 2.27.1
✓ Review on my identity theft protectionThe major drawback is. The alerts are not in real time. That is very critical for me. If a transaction is in the pending status. You will not get notified that a charge or withdrawal has been made on any accounts that are being monitored. So technically someone can make charges to your credit cards or even without money from a account. And until the transaction is completed you will not be aware it. And in the meantime the money would have been withdrawn and credit/ debit card transactions would have been withdrawn from your account. This is a major problem. That is why I prefer to start with a monthly subscription versus paying it annually. Because you can see any potential defects and decide to cancel if you choose to and not be out of paid in full subscription in full and only lose a monthly payment and cancel at any time if you choose to..Version: 2.11.1
✓ Trust and confidence in Aura from new SubscriberI signed up for Aura about a month ago, primarily because I’ve had a couple of credit cards that had to be replaced because of fraudulent charges, and that can be a nuisance. Also, I’ve gotten a new MacBook and I wanted antivirus protection for that. Sign up was easy and can be done in multiple steps. Rates were reasonable compared to other security services. Communication has been excellent regarding reminders and information from Aura has been helpful. The helpline has also been available to answer my questions. Good experience for a new customers!.Version: 2.27.5
✓ Best Internet protection service ever!I’ve had a great misfortune of being a victim of identity theft. It caused a huge hit on my credit score, along several other very challenging security issues. This app does everything and more than I have ever enjoyed in any other app or combination of apps. It’s relatively simple to navigate. Even a boomer like me was able to figure it out. If you’re concerned about your identity, and the information that is shared and broker on you on a daily basis, every time you log into a website, it would startle you. Take the next step and protecting your identity, because you know it’s only going to get worse..Version: 3.6.0
✓ Real Live Customer Service!!I have been using Aura credit monitoring for a little less than one year. Last week, I got an alert from Aura of a credit inquiry. It wasn’t a legitimate inquiry, so I called Aura and was quickly routed to a live agent who could help me. She contacted the lender in question, got all thee of us in a conference call, and had the fraudulent application closed—all in less than 10 minutes! The Aura rep also offered to assign me to a dedicated team to help with any further needs. Best customer service I’ve experienced in a long time!!.Version: 2.22.3
✓ Unimaginable That This Happened to MeI never thought that I would ever need one of these services! Yet here I am in a recent position of a data theft that was allegedly stolen by a sitter for my mother. You just can’t trust people these days! I’ve had Aura for only a few days and I have to tell you they are a vast source of ways to protect your identity and financial resources! I never knew of things such as the dark web! Aura started out on day one by sending me warnings about personal info which is out there and how to protect it. Heck…there’s even a VPN for you to use to browse the net and conduct transactions undetected! I give Aura a definite 5-STAR RATING!.Version: 3.7.0
✓ So far, so good.I’m giving this app and service a try. Coming from Experian’s horrible customer service experience. I’ve had to call Aura’s customer service a few times for setup and they have been awesome so far. This app is simple but smooth and works as intended for the most part. The VPN could use some user options but is fast and good for a quick use case scenario. Current problem after two re-installs, is the new call and message protection doesn’t appear on the app and is not active in my online family account. Already contacted customer service and waiting to see if I’ll bring it up to 5 stars. And Aura’s awesome customer service did it again. Fixed the call protection issue without drama and to my satisfaction. Thank you, you guys are awesome!.Version: 2.25.1
✓ Aura SecurityIt is very easy to contact an Aura Security staff member to help with any issues or problems that come up. There is no long process of finding the right phone number, pressing the right buttons to get through the menu, it is very simple and easy. I really appreciate that and the staff members are always very professional and kind and easy to talk with about whatever is happening. I highly recommend them. They have a very extensive security process and I feel very safe with their protection program..Version: 3.8.2
✓ Wonderful product, but—Aura’s easy to use and from what I’ve seen thus far apparently wonderful customer service. However the one thing that is making me give four stars instead of five is how it’s causing me to monitor too much information. My parents and I each have accounts all in the same bank, however I want to be able to have the option to not monitor their information as well as my own. I know which transactions are mine and I also understand that Aura needs access to financial accounts to work properly, but I would like to be able to monitor just my own accounts under the same bank, rather than everyone else—truebill used to provide this with the option to “hide” the other accounts and ignore them since they were not mine. Please provide this in a future update. It would be much easier for me to monitor my own individual finances that way. Additionally; providing an option for a yearly subscription on the app store would be preferable to paying $10 per month. Less expensive that way..Version: 2.6.1
✓ Aura, technical support shines.I called order up for technical support. I had never called them before, so I did not know what to expect. The agent who assisted me was very patient and knowledgeable about the app. I wanted to learn how to change my passwords from within the app. They were able to help me do this, even though it took a little bit of time because of my lack of knowledge of the app. The support I received was truly outstanding, and if I could, I would recommend that this agent be remunerated for their superior and highly human interaction. I could not be more happy with the support I received today. Thank you..Version: 2.26.3
✓ Great for keeping up was passwords, and staying safe online.I frequently use my computer for research purposes and I don’t like my ISP seeing what I’m doing and of course there’s a wide range of other uses for a vpn that make this service wonderful, unless you’re on mobile. Aura on mobile is not only a hassle but the VPN does get in the way of a lot of stuff. To the point where I’ve got the disable it and then re-enable it. Besides that the anti-virus and every other function is great for identity theft and the customer support against are decent varying on whom you get. So 4/5, if you’re using this on a computer then it really knocks it out of the park..Version: 3.9.0
✓ Feeling Confident & SecureI only got this app because of Perogi from Scammer Payback, and already I feel so much better about my safety online. I’ve used Malwarebytes for a few years, and that has helped amazingly, but now I feel even safer with my information since this application keeps my information from the dark web and protects my identity. Technology definitely has its advantages, and this is one of them. Thanks to Perogi for protecting people like us, and for allowing an application like this to be partners with him and his work. Truly life savers.Version: 2.10.2
✓ Surprisingly Good!I dumped LifeLock because they were expensive and the overseas tech support was difficult to deal with. Tried Identity Guard, which was cheaper, but their iPhone app was terrible — unusably bad. However their tech support was US based and they promptly refunded when I cancelled service, so points there. When cancelling IG, the rep asked if I wanted to subscribe to Aura instead. Apparently, they are owned by the same company. I said No, but did check it out and subscribe later. I’ve been pleasantly impressed by the service. 1. Much cheaper than LifeLock and with current deals, cheaper than Identity Guard too. 2. IPhone app works and allows user to archive transaction alerts. 3. Design looks bare but actually offers quite a bit, including VPN and password vault. I’m left wondering why Identity Guard exists if Aura is part of the same company. For the moment, I’m pleased with Aura. Would love a more obvious UI that offered easier access to all the features, but for now…it’s fine..Version: 2.0.1
✓ Worth the subscriptionWhen Bank of America kept using ruses to avoid repaying my overpayment, I was emotionally susceptible to an identity thief calling from "Bank of America Corporate”. He tried to withdraw money from my checking account which was denied. Anyway this cascaded into the process of trying to protect my credit. Aura immediately recognized credit breeches and warned me of a new account that was set up in Texas( where the withdrawal of my funds was attempted). The agent was patient and helpful. I'm still learning how to use the software, but the account so far has been worth the annual subscription..Version: 2.30.0
✓ Easiest credit monitoring systemI started using Aura after watching the Anthony O’Neal show. He shared his experience using it so I tried it. I’m glad I did. Aura’s credit alert system is easy to use, they are quick to respond when you call, customer service is really nice and Aura makes it easy to understand your activity. When you lock your credit they also alert you to inform you of the attempts to view your credit and they inform you they blocked their entry. I also like the dark web monitoring and the personal data base monitoring. It’s a great app to use..Version: 2.11.1
✓ Great Customer Service, Thank you Aura!!Isabella is outstanding with her customer service skills and knowledge. Isabella listened well, and was very helpful to resolve my issue. She furthermore answered my questions and addressed with her team and returned with answers. Additionally, she had a resolve and suggested method I could follow through with to help further the secondary questions and resolve. Isabella, is a good listener, she's kind, friendly and professional with helpful knowledge and actions. I have feel secure and am very pleased having the experience and safety with Aura. Thank you Isabella and Aura!.Version: 2.27.1
✓ 4 Star App 5 Star ServiceI recently downloaded the Aura app and have been very impressed with the services it provides, especially the identity protection and constant monitoring. This has given me peace of mind knowing that my personal information is being protected at all times. I love that that it automatically opts out of any data brokers who currently have your information. However, I do have a few minor issues with the actual app. For one, it does not have landscape viewing on iPad, which can be a bit frustrating. Additionally, the website seems to crash every time I try to login and set up MFA on the safari browser on my laptop. I would like to see the option to choose a country for VPN service. I would also like the desktop app to be more of an all in one stop and not just antivirus and online security. Despite these issues, I am overall very satisfied with the service provided by Aura. The identity protection and constant monitoring are incredibly valuable and make up for any minor problems with the app. I hope that the developers will continue to improve the app and address these issues in future updates. Thank you for reading if you’ve made it this far hahah..Version: 2.18.1
✓ Great service for meI’m a cyber security engineer and I can say this product is top notch. Within minutes this application is scanning the dark web and data brokers. It is linked to my bank accounts. It is alerting me to compromised passwords on the dark web, large transactions on my accounts and even allows me to opt in to lock my credit with Experian. Sadly in the world today this level of security has become the normal. Know that this product does an excellent job of keeping track of your personal and financial information and alerts you instantly of anomalies..Version: 2.15.1
✓ Aura customer service understands me!I had some questions about the protection by Aura and I was glad to hear that the customer service agent was a North American, regular guy who can relate to me. I am not against speaking with people from beyond the pond, or even in Latin America, however, I have gotten annoyed talking to a gentleman one time from another major company, who spoke English and was obviously, Hispanic, he did not understand me in an English, so I asked him if he spoke Spanish and conducted the rest of my conversation in Spanish with him. I shouldn’t had to do that, but I had to because he just couldn’t understand me an English. I’m glad to see I can speak to a regular American voice who can understand English and can relate to me. He answered all my questions and helped me discover new things about Aura’s services..Version: 3.0.2
✓ It does the job!I’m loving it! It informs me right away when activity happens. I think they want me to see how it notifies me. Yes. I love this! I feel like I got my life back and the healing is about to begin. My credit score is already healing. There are still other things I’m waiting for to clear. But I am very happy with this so far. Maybe I will finally get to be approved for my very own credit card for the first time in my life. Every bad score I ever had was all from someone else who wouldn’t let me be. I’ve never gotten to have a credit card with my very own name without needing a co signer. But maybe this will finally change and I’ll get a little independence for the first time in my entire life. I can finally say I don’t have to share my identity with someone else anymore..Version: 2.9.0
✓ Peace of mind and protectionA close friend had their identity stolen and used to apply for multiple credit cards. After hearing about that ordeal, I researched for the best identity protection and decided on Aura. Locking down my credit reports was easy, and I like how they remove my info from data brokers. Having a vpn is also a nice feature for added privacy, and antivirus for protection. One feedback would be to group the darkweb leaks on one page to make it easier to view. It’d also be great to add brief tutorials about each security best practices..Version: 2.16.2
✓ Sparking Garden RootsFrom the day of Aura’s Public Announcement to my most recent login, there has been a steady increase in performance and reporting which is ground zero for all things great, and is categorically superior to any logistics operation I’ve ever been a part of. From the go, I’ve discovered that both aura and the well-oiled machine that runs this detailed crime-fighting gauntletShow no signs of slowing down, making them A one-station operational deterrent to the predators of the online shadows that Will soon have no place to hide at Aura’s current pace. I feel humbled but proud to i’ve witnessed contribution according to its affect on his in speed. To continue to endorse as long as online shields of this magnitude are necessary. — Rowan Pennington Gardner.Version: 2.25.1
✓ AuraBest security you can get its awesome😊❤️✌️.Version: 3.10.0
😕 Aura: Security & Protection Negative Reviews
