- 76.5LEGITIMACY SCORE
- 77.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Step Counter & GPS Walks App Complaints & User Negative Comments 2024
Step Counter & GPS Walks app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using Step Counter & GPS Walks? Can you share your negative thoughts about step counter & gps walks?
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Step Counter & GPS Walks for Negative User Reviews
✓ Wish I could share my emails here…I am currently trying to get my money back. Like many of you I have been scammed. Downloaded for trial. Literally doesn’t do anything my Fitbit doesn’t do. I was out trial week due to chronic migraines. Tried to cancel it was not under subscriptions like usual with other things, so didn’t know how to cancel. Second I got charged I messaged them immediately. Now it’s been about a week we have been messaging back and forth regarding this matter. They won’t give me refund bc it’s at there discretion. They have bold face lied in some of their messages, contradicting previous messages. Today they sent me a message that literally made no sense. They tried to tell me I downloaded it off the internet so it’s not an app!!!! When I showed they they are in the App Store they responded with all these codes that supposedly meant I went on the app and said well it shows here you used the app. Like ya I opened it. These are greedy scummy individuals that do not have any ethics or empathy for ppl. Not to mention I would never pay 90$ for TWO months of probably any service. They offered me a year also. Like I just want my money back!!!!!! DO NOT DOWNLOAD. VERY MUCH A SCAM.Version: 1.0.5
✓ Disillusioned!Have to wonder how long their trial period is supposed to last for, prior to being charged. I downloaded the App in all good faith and was shocked to find that my bank account was debited immediately. It did not give one the opportunity to experience its full potential as a viable App and to be perfectly honest with you, I do not recommend it whatsoever..Version: 1.0.7
✓ Charge for the subscription even I canceledReally worst app I ever seen I never put comment but this time I think to warn people. Don’t try because you will be charge even if you cancel. Now I have to fight to get my money….Version: 1.0.6
✓ Useless AppThis app is completely useless and they make it difficult to unsubscribe clicking through screen after screen. AVOID THIS AND DO NOT DOWNLOAD!.Version: 1.0.5
✓ SCAMAutomatically charge me for premium account without my consent!! Do not sign up for this app!.Version: 1.0.6
✓ RidiculousFirst off the app is mediocre but customer service is ridiculous. I ended my free trial the day before it ended and I was still charged the next day. I emailed customer service as soon as I say and retried to end the subscription and this time it went through. I’ve been trying to explain to customer service that there was a technical issue that was out of my my control. And after days of not responding, it’s like they don’t even read what I say. $87 is the price for only two months. And apparently according to other reviews, they are well off take several others money too. Don’t download the app, not worth the risk..Version: 1.0.7
✓ DO NOT DOWNLOAD!!!!I’ve never left a review before on any app but this is just disgusting. Tried to cancel my subscription before the trial ended but they still took $87 out of my account. I emailed them for a refund and they do not wish to provide me with one. So I’ve just unwillingly paid for 2 months worth of an app that I used twice during a trial period and their so called “support” team are absolutely pathetic. I still can’t see a way out of this subscription!!!?!!!!??? Absolute scammers..Version: 1.0.1
✓ Don’t touch thisI do not even know how I ended up with a subscription to this app. And of course there is no way of speaking to anyone to find out how they fit my money. 3 payments went out before I could figure out where the money was going . Definitely dodgy! Not even worth a star.Version: 1.0.6
✓ ThievesTook $118 from my account, non refundable and almost impossible to cancel a subscription.Version: 1.0.1
✓ I’d give zero if I couldWhile the app might be helpful to some, I wouldn’t recommend ever dealing with this company. I was 5 minutes late cancelling my free trial and their billed me over $50. In the middle of a pandemic. Where we just went on lock down and I was scrambling to get my son set up for online learning. And they refused a refund over 5 minutes..Version: 1.0.1
✓ ScamAbsolutely horrible, doesn't tell you that you have to pay for it and then suddenly $100 comes out of your account, tried to contact the support team but they were useless, very unhappy, would not recommend..Version: 1.0.4
✓ DODGY AS!!!!!I already wrote a review do not download this app. They have taken over $240 from my account after cancelling back in May. Their technical team emailed me back and said I never cancelled properly yet I have an email and clicked the link to cancel (but I’m not going to battle that with them on that as let’s be real it’s clearly a dodgy app and they won’t cave). It would be lovely to read the terms and conditions as their technical team advised me but another dodgy thing about this app is none of the links work when you click on them. So do not download this app! It shouldn’t be so difficult to read or cancel. I tried to cancel the subscription AGAIN but again the links come up that they can’t be displayed. Dodgy much? So I’ve had to ask the technical team to cancel it for me and email me to confirm. I’ve also reported this crowd to Apple about its dodgy things of links not working, cancelling yet still being pinged over a couple hundred dollars. I’ve taken screen shots of everything that doesn’t work. And to be honest the app isn’t work the $120+ per two months that they ping you for!!! Do not download any apps that this crowd have. They are dishonest and give you a platform that does not work properly and will get reach out of debiting your account!!!.Version: 1.0.7
✓ SCAM ALERT!!!!!! MAJOR SCAMSuper crappy app not even worth a star or download, they are just thieves looking to get easy money. Be aware and do not join the trial or buy anything from this company. Terrible customer service, they don’t help you in any way what so ever. You’d think this app is here to help people instead it is an absolute disgrace.Version: 1.0.6
✓ Still charging meThis app has charged me THREE times now for $90 when I canceled my subscription before I deleted the app. The support worker refused to refund me the all three charges even though I sent a screenshot of the representative confirming and acknowledging I canceled my subscription 31July . I was charged again 29 November. I canceled my subscription three times and they continue to not give me a refund. I used the app for a day and didn’t like it. Canceled the subscription and deleted the app. They have stolen my money and it’s completely unacceptable. I do not recommend this app because they will steal your money even when you’ve canceled your subscription ..Version: 1.0.7
✓ Galaxy LCC is fraud and scamHi how are you i have upload the app and the fees was only $1 USA they never mention any extra charges , after i canceled the trial they charged me extra $ 86 USA with out of my authorization i contact them more then 10 times they saying that this is how it is this is fraud and stealing money from people and i don't no why they still running on app store,.Version: 1.0.6
✓ ThievesDO NOT DOWNLOAD! $118.60 stolen from my account after unsubscribing via the app the same day I downloaded via the app. Absolutely thieves..Version: 1.0.6
✓ Don’t download!This app charge my account $50 do not download !.Version: 1.0.1
✓ Stole my moneyDownloaded a trial for a month but they took $125 after three days and they would not refund it!.Version: 1.0.7
✓ Awful customer serviceI downloaded this app for the free trail and cancelled it the day later as it was not what I was looking for. They took the £70 anyway and when I tried to sort it out they said it was my error, which it wasn’t as I followed all the steps and it was obviously a fault with them, and they would not be refunding the money. Very disappointed as it’s not a small amount, they could have even offer partial refund for the inconvenience and I would have been satisfied..Version: 1.0.6
✓ Very angryI just had $56 come out of my bank for this app I DID NOT subscribe and removed the app I want my money back! To anyone scammed by these pricks go it to your PayPal automatic payment you can cancel the subscription you didn’t sign up for in there!!! You people should be ashamed making the subscription automatic not an option! If you are broke work hard and do it honestly like the rest of us!.Version: 1.0.1
✓ Charged over $100 after an unknown 7 day trial periodNo where did I receive notification. That I would be automatically charged for a year subscription when I loaded this app. Now they will not refund me. HORRIBLE APP and business model. DO NOT DOWNLOAD!!.Version: 1.0.6
✓ SCAM!!!! First review highlights unsubscribing, red flag anyone?$86 to track walking??! I want my money back immediately. You can’t even call to speak with anyone because they’re straight up robbing people. I tried to email customer service and they couldn’t even reply to me in complete sentences to tell me they were keeping my money. On top of that, they said they would give me a year free? So they can afford to offer me their useless service for free for a YEAR but they can’t give me my money back when I wasn’t even one day late to unsubscribing fully? That makes no sense. I tried to unsubscribe beforehand but they make you enter your email in separate locations after already clicking “unsubscribe” and they don’t make it obvious that you have to continue the process to full cancel. The app literally went out of their way to highlight a review that said “seems easy to unsubscribe it seems” as the main review - does that not scream red flag? I can’t believe these people feel okay doing this..Version: 1.0.5
✓ -5 stars. DO NOT USE THIS APPTo say this is a terrible app is an understatement. I went online and it told me about some fitness stuff. I signed up and was told it would charge $9.99 or something a month. Instead it charge me $90 for the whole year after a one week trial. I tried downloading the app to get what I payed for. It asked me to sign up again. I don’t know why I have to struggle or go the extra mile to use an app. I asked for my money back. Because I HAVE NOT OPENED OR USED THE STUPID APP. They said. No. You can’t get your money back. I encourage you to try to use this app though. Lmaoo what a joke. I haven’t used an app. I got charged for it. I’ve tried to cancel. They don’t want to..Version: 1.0.5
✓ STAY FAR AWAYI knew it was a scam my company as soon as I downloaded it. I cancelled it IMMEDIATELY within two minutes. They say I didn’t. This isn’t over. Scam..Version: 1.0.6
✓ Worst EverI downloaded the app as a free app. I did not know that it was just a trial and would cost me almost $90 in only a week. I didn’t even set it up yet. What a slimy company on how to make their money. I didn’t set it up because my phone & watch already does EVERYTHING that this app does. SLEEZY!.Version: 1.0.3
✓ Horrible Customer ServiceDon’t get this app. It makes no sense and is not worth the price at all. I am confident they make their money by charging the ridiculous 2 month rate of $86 after their trial period. If they had any confidence in their app, they would send a reminder about your trial period. Or guarantee your money back if not satisfied. I decided I wanted to cancel after setting up my app twice and then going in a third time and it asking me to do the whole set up again! It wouldn’t let me get to the account without setting it up again!! I TRIED TO CANCEL BEFORE THE TRIAL WAS OVER. Unfortunately I let my heart out with them to see if they’d have the humanity to return my money given COVID financial stress and they did not accept that. I work from home full time, with a one year old and another on the way. This ridiculous app has taken my money..Version: 1.0.5
✓ ScamThis company is a scam and scams people out of their hard earned money. My trial was set to expire on the 9th of the month and I requested a cancellation on the 8th. They charged me on tbe 8th and when I contacted them with proof they ignored me for weeks forcing me to file a claim with my bank. My bank denied my claim because they cancelled the subscription but they never issued my refund. I’ve been requesting a refund back for over a month and they are rude and unhelpful and won’t return my money even though they confirmed they cancelled the subscription and I have proof that because I filed a claim they wouldn’t refund me. I’m out $90 because of this company when I met my obligation to cancel before the trial end. Save yourself the money and time and get a free app or use the counter on your iPhone. This company won’t help you..Version: 1.0.7
✓ Subscription even if you cancelWorst app ever i have downloaded it because i saw an ad on Instagram, didn’t read the reviews ( that’s a mistake) they charged me of a 2 month subscription though i had cancelled before the trail ended, now i have to fight to get my money back if they will give it..Version: 1.0.7
✓ CONARTIST!! DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO PAY $86This is a total scam! DO NOT FALL FOR THIS! They make the cancellation process so difficult. You would think as soon as you cancel through the app it would be done but no you have to go to your email and confirm and if not you will be charged $86. When I explained to them I had canceled within the trial period but was unaware I had to them confirm via email they refused to listen and stated that I had canceled after the trial period, which I had but it was the second time doing so. The price doesn’t even make sense for what the app is claiming to do. Had I even known it was be $86 I wouldn’t have even done the free trial. I wish I had read these other reviews before. I’m convinced these people are banking on the fact this exact situation will happen often and that’s how they are getting their money..Version: 1.0.5
✓ Don’t Download!This app engages in extremely dodgy business practices. They say free then charge you fees not worth what they offer. They do not appear in your subscriptions on Apple and are difficult to cancel..Version: 1.0.7
✓ NOI have now been charged a total of $80 over 2 months! I don’t even have this app! I got it with the free trial and then cancelled it right away. Still got charged. Twice now..Version: 1.0.7
✓ SCRAPI NEVER subscribe for This APPS Je n’ai jamais accepté la version payante et ils ont passé le paiement quand même Incapable de me faire rembourser.Version: 1.0.7
✓ ScamDO NOT DOWNLOAD THIS APP I couldn’t find a way to cancel subscription and $114.00aus just got taken out of my account!!! I emailed them but I still don’t see a way to cancel my subscription.Version: 1.0.1
✓ Scam!!Do not sign up... do not download this app!!! Took $120 from my account after cancelling subscription weeks before... not happy do not join!!.Version: 1.0.7
✓ SCAMBeware when you try to unsubscribe they do it through two step authentication. On the web and through email. Won’t refund your money and the App SUCKS!!!.Version: 1.0.7
✓ Disappointed twiceMy card was misused to download this app. I was charged $80+. I didn’t know anything about the app until I saw the email notification days later saying I was charged. I contacted customer service immediately and explained the situation and how given the situation I needed a refund. They refused. Even after explaining I am an amputee on a fixed income and have no use for their step counting app, they Said the app has been in use. When I first learned of the app via my email I checked my downloaded apps. It said the app was used for 3 mins. So for three minutes I was charged $80. I tutor at risk children. Yes I understand there’s a risk in my line work, but that doesn’t mean you get to take full advantage of that. The lack of understanding and compassion is truly disheartening..Version: 1.0.5
✓ App was ok Customer service is another issueApp was ok but honestly it's just something I can do for free. I tried the free trial and decided I didn't like it. I could not figure out how to cancel and then they charged me. Once I was able to contact them I kindly asked them to cancel and refund me the $86 they charged me. They have been refusing to refund so now my bank is handling the dispute. Beware awful customer service and of you don't want the app and cancel right away they charge you and will not refund. They were trying to tell me there has been activity on the app but I had my Apple Watch connected to it so even though I haven't used the app my Apple Watch is still logging activity and linking it to the app..Version: 1.0.7
✓ ScamThey are scammers, they charge your credit card without your authorization and then don't want to return the money..Version: 1.0.7
✓ They have tried charging me another $86!You don’t say it’s $1 and then try and charge me another $86!! Come on this is so wrong and they should be ashamed..Version: 1.0.6
✓ Don’t use!! HorribleHorrible app horrible customer service!!!.Version: 1.0.6
✓ Rip offI agree with most of the reviews. There must be a hidden clause. Ripped off for $100 for 2 months. What a con..Version: 1.0.6
✓ Scam! Don’t fall for it!This app is not listed under your paid subscriptions. After I got charged $86, I canceled the subscription and clicked on the app but it wouldn’t let me access it without paying again. It was now listed in my expired subscriptions, even though I was still charged for 2 months! Lookkng back, I also did not have access to it during the free trial so I assumed it was already canceled. I took screenshots and emailed them to customer service. I just got an automated response. I then filed a claim with paypal. The next day still no response from the app so I called paypal and explained my situation. They said they were going to give the app 10 days to respond to show proof that I had actually used it. The following day I got my refund!.Version: 1.0.7
✓ Incredibly sneaky, useless and dodgy waste of moneyI downloaded this app after seeing an ad on Instagram. Upon realising it could offer me very little more than programs already installed my iPhone, I cancelled the subscription in settings and deleted the app. Lo and behold a week later and I’ve been charged $79us/$127.50aud for the privilege! I have reached out to ‘support’ only to hear nothing. Heads up, to unsubscribe you have to reinstall the useless app and go in through their settings and ‘manage subscriptions’ to cancel. I am livid that these useless jerks have through it appropriate to charge me $127.50 for the pleasure of ‘with using’ their stupid, waste of time app. Please consider this a warning to yourselves - don’t download to begin with!.Version: 1.0.7
✓ ScamDo not purchase this app! They take money without you acknowledgement. Even if you purchase with Apple it doesn’t show up on your account. It’s not showing up on my PayPal. Apple refuse to help as it’s not showing up on their side. This is disgusting..Version: 1.0.6
✓ RatsSame for me my little girl took the subscription by mistake they charge me twice $ 86 and don't want to refund me but the app is not even on my phone anymore !!! RATS! I want my money.Version: 1.0.6
✓ ScammersThis app charged me $86 after I cancelled my subscription!!! I want a refund before I got to the ombudsman. Scammers..Version: 1.0.7
✓ Do not trust!!Very sneaky, the subscription isn’t in the apple section under settings, but in the actual app itself so I didn’t know how to cancel until after the free trial period had lapsed. I am now $87 shorter during a pandemic which hurts. Absolutely disgraceful.Version: 1.0.5
✓ Horrible customer serviceI downloaded this app in the hopes that it would deliver a good service as opposed to other walking apps. Just like you guys I did the trial period. However, I chose not to use the app further than the trial period because I feel the app is not worth the price. However, this company taken 86 dollars out of my account. I informed them that there must have been a mistake because I did not want the app after the trial period and I would like a refund. I thought that I suspended the app. I know this happens a lot and people forget. But it was an honest mistake. They said they cannot refund my money even if was a mistake. This just shows that they don’t care about delivering a excellent service. It’s more about the money. You can tell they did not put allot of effort into the app. It’s overpriced in the hopes that you miss your trial period and they make money off of your mistakes. A real business would have more integrity and refund my money based off me not being satisfied with the app and looked at it as a opportunity to improve. But, they don’t have any integrity and you guys will see it in the app. It was built very fast to make money. It’s no good and not worth the price. Don’t let them fool you guys like they did me. 0 stars.Version: 1.0.5
✓ CancellationCan I ask if anyone knows how to cancel this subscription as I don’t want another cent of my money taken from my account. SCAM!.Version: 1.0.6
✓ Misleading trial period cancellation and poor supportI downloaded the trial period but after not accessing it once, cancelled the subscription through Apple subscriptions and deleted the app. I got charged the first monthly fee. I reached out to explain I had cancelled prior to the end of the period, but they said it had to be through the app and since I didn’t I would be charged and needed to go through the process. After several back and forths on this, they finally processed the cancellation but would not issue a refund even though in good faith I cancelled through Apple subscriptions and never once accessed the app. Very poor service and I would not trust this company to do what’s right by their customers..Version: 1.0.6
✓ Doesn’t count my treadmill walksSeems like a good app but even when connected to the Health app is doesn’t include my indoor treadmill walks and details (HR etc). Maybe it can, but it wasn’t intuitive enough for me to figure it out. I wanted to like it, especially since I can log my water too, but it definitely is not worth $89 every 2 months. I cancelled after 2 days. In order to cancel, be sure to find the webpage to enter your email address from the account you signed up with, then click on the link of the TWO emails they send you to confirm the cancellation. Yes, 2(!) emails. I can see where someone could think they cancelled but didn’t go to the link again in the 2nd email that wants you to confirm it. Pretty confusing or just overly cautious?! but also kinda shady since it can result in an accidental charge. I saw the 2nd email and thought they just sent it to me again in error but went to it anyway. Good thing cuz THEN you get the confirmation email that you’ve unsubscribed. Hopefully this also ensures I don’t get charged on 7/26 when my trial period ends..Version: 1.0.6
✓ Absolute scamI hope any future buyers read these reviews before downloading the app. Just like all the reviews before this one, my experience is the same. About a month ago I made the mistake of reading the reviews after downloading the app. Once I read the reviews and realised the scam I went about cancelling my subscription and deleting the app straight away. Fast forward to today, I get an email informing me on an $80aud payment due. I fully believed I canceled mg subscription a month ago but obviously I have been cheated and lead to believe that I had, because now I’m still being charged. I have tried cancelling my subscription again today so hopefully I’m not back here next month facing another fee..Version: 1.0.6
✓ SCAM!! THIS APP STEALS MONEYI downloaded this hoping it would be a decent fitness app and it’s TRASH so I deleted it and still got charged $86 and when I asked customer service refused stating ”We provide refunds at our own discretion and subject to laws and our policies that may be published from time to time. Refund will not be provided since we find the request unacceptable.” Like since when is it acceptable to leave refunds up to some idiot on the other side of a keyboard? This app isn’t going to last bc they’re are other people having the same scam and refusal done to them. Save yourself the hassle and the scam bc this is not only the most worthless app in the world, it also has the world’s WORST customer service!.Version: 1.0.5
✓ Keep trying to take moneyI have t used this app so cannot comment on the content but I missed the trial period so cancelled it before subscription kicked in, they still tried to take money which fortunately declined, then I emailed them to cancel it. This was confirmed by them and I received cancellation email, but yet again money was attempted to be taken from my account a month later. I emailed again forwarding the cancellation notification from a month ago, apparently it wasn’t cancelled the first time round. They have advised it is now but I’m not convinced!.Version: 1.0.7
✓ Absolute criminalsThey don’t let you cancel the subscription after the free trial. Charge you $86 first and won’t refund! Disgusting!.Version: 1.0
✓ ScamAfter the free trial they continue to charge even if cancelled. Customer Service is terrible..Version: 1.0.7
✓ ScamThis ads no value to your daily routine. The questionare is not specific and is not at all personalized. It tells you walk at a brisk pace for a certain amount of time, no indication of heart rate, effort ect. My personalized plan indicated I should walk less than I currently am. In order to view any details of what the program provides, you must sign up for a free trial period. I signed up, viewed what the app had to offer and immediately cancelled. I was sent an email confirming cancellation, within an hour of signing up. One week later I was charged $89 for 2 months of service. I emailed customer service, included email showing I cancelled within trial period, and cancelled again. Customer service refuses to refund because I cancelled a second time and that is the only email they will recognize. I have been back and forth and they refuse to even acknowledge the initial email sent confirming cancellation within the trial period. This is a complete scam..Version: 1.0.6
🙂 Step Counter & GPS Walks Positive Reviews
Step Counter & GPS Walks works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Step Counter & GPS Walks.
⛔ Step Counter & GPS Walks Problems
