Carl: Plant Identification App Negative ReviewsColorbits Limited

Carl: Plant Identification Negative Reviews

4.5
4.51828 star

Total 26 Negative Reviews

Carl: Plant Identification App Complaints & User Negative Comments 2022

Carl: Plant Identification app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Carl: Plant Identification? Can you share your negative thoughts about carl: plant identification?

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Carl: Plant Identification for Negative User Reviews

DO NOT DOWNLOADI would give it a negative hundred stars if I could. This App will charge you once every five days $7.99, this is no joke. I promise you, beware and it doesn’t even work it’s total crap. It couldn’t recognize any of my plants, which are a snake plant, a money tree and aloe vera plant. So the fact that it can’t recognize them is pretty sad. They are pretty common plants if you ask me. I hope you read this before you purchase good luck!.Version: 1.2.3

Total scamThis app advertised that it would diagnose problems or sickness in a plant. I tried with 3 different plants and was given the same message every time : cannot diagnose disease at this time, please try later. It was the only reason I got the app after seeing it advertised on various social media platforms. What a scam. And for $8 a month?! Ha! Google works much better..Version: 1.3.1

So expensiveSo expensive, I didn’t bother trying after registering. They should show pricing before downloading and before forcing you to register. Skip this app and avoid the disappointment.Version: 1.2.1

Also unable to cancel!I tried to cancel my membership, I went to settings, manage my subscription, but the only option I’m given is to upgrade. I contacted customer support and they told me to do what I already did and said they will not refund my money. They got two weeks on 8.99 out of me so far. 😡 the reason I cancelled is because the information I got about my plants was completely false. It told me one of my plants was healthy even though it was clearly dead ( I took photos of that plant on purpose) others were mis-identified. I bought a book on house plants and succulents which is way better than this app. That’s why I get for trying the easy way..Version: 1.2.3

Don’t waste your timeThis app won’t allow you to end your payment here day trial. It is my second day and I am trying to cancel because it doesn’t tell me what to do for my drooping plant. When I get to settings and manage your subscription, I he only option available for me is life time subscription. I don’t want to any subscription! I try to send feedback on hey the app and it says message not sent….Version: 1.2.3

Vague Care & Disease DiagnosisI purchased the app to help with care and troubleshooting of struggling plants. First of all, the identification of some plants is flawed. Secondly, several disease diagnoses were fungus. However, the pictures didn’t match my plant damage. Also, the watering and fertilizing frequency doesn’t match the instructions that came with the plant. The light sensor doesn’t seem accurate. Finally, the cost… too expensive..Version: 1.3.0

Canceling my subscriptionI tried this programs which offered a 3 day free trial app. I have been trying to cancel this after 1 day and the app will not let me cancel. I noticed another person had the same issue. I will be contacting my credit card company and disputing any charges this app will try to go forward with. Please fix your app right away so no one else falls into this trap. Honor your offer of 3 free days. I want out as of today. Do not charge my card..Version: 1.2.2

Charged when never used appDownload the app and was not aware that I would be charged right away. I want a refund for the amount of 9.99. I have already filed a dispute with PayPal..Version: 1.7.0

I was charged for the app after only 4 days.I recently download this app as a free trial. It clearly stated that it was a seven day free trial. I was charged after day four. That is not OK I also check the box that said notify me before being charged because I would’ve canceled it because I wasn’t overly impressed. I also contacted the app support soWe’ll see what happens and I might be updating my review. If not finding a way report the development company depend on their response..Version: 1.3.0

Needs to be more accurateHave a small garden on my property just to see what it would come up with for a zucchini plant tried it six different times still came up with pumpkin. You expect someone to pay as much as $150 a year for an app to identify plants make sure it’s accurate!.Version: 1.3.0

Do not get this or try the trialI did the 3 day trail and canceled it about 30 minutes after trying it. It did not give the correct plants. So though everything was great. Then I saw that I was charged 3 days after. Not good not good at all. I go to the app and click on the subscription and then try to click on the active and it won’t go anywhere. This is ridiculous. Don’t waste your time..Version: 1.2.1

Waste of moneyApp has yet to diagnose one of my plant problems correctly. It has trouble identifying my plants. I am more than disappointed. What a waste of money! I purchased it based on the fact that it said I could use photos of my plants to identify a problem with my plants. Every time I send pictures of my plants, it pulls up three possibilities but none of them even look close to my plants leaves and they seem to be the same for a variety of different leaves and plants. This app was obviously released before they had developed enough variables to properly diagnose and treat plants. Total waste of money! The only thing it does provide is a set of how to’s for your plant so you could narrow it down yourself, but I could get that info from the internet without buying the app. Also my bad, I was not looking to record every time I water etc. I just find the app to be less That user friendly or what I expected. But maybe it will be great for you if you like recording details of plant care. I don’t have time for that..Version: 1.3.0

Not impressed with trial periodThe actual app is okay but what I thought was a7 day trial was actually 3. I downloaded on a Friday afternoon and was charged $40 for a year subscription early Sunday morning. Not even a full 72 hours of trial. 3 days is an odd timeframe, but even so, a person should get a full 72 hours. Not 30-48 and then charge on day 3. Not impressed. That’s $40 I could have saved..Version: 1.0.2

Be careful what you sign up forI downloaded this app to review before deciding to keep or deciding to make in-app purchases. I was charged $7.99 twice on the same day for 7 day premium access 1 week apart. The Apple receipt says “Premium Access (7 days)”. Seriously? 7 days for $7.99? That’s absurd. Take a look at their list of In-App Purchases, very confusing..Version: 1.3.0

BewareThis app seems interesting but you have to create an account and immediately find out there is almost nothing free. I can’t see an option to cancel the account..Version: 1.2.1

Generic recommendations for sick plantDisappointed in this app. IG ads make it look like you’ll get an actual diagnosis from photos. Instead you get a generic list. “Could be overwatering, could be underwatering, could be bugs.” Gee thanks, I knew that already. Info section is helpful but probably same as what you’d find on google..Version: 1.3.1

Bad Choice For MeI can’t even load this app. It requires things I’ve never heard of. Unable to determine how to apply my money to another app. Terms of Service, etc., state that the developers of the app will spread my personal information all over creation, while assuring that my information is secure. Guess which one of those assurances I believe. This is not the app for me. Perhaps you will find it a good solution for your questions about plants..Version: 1.2.2

You have to purchase if you want to use the appNever got to trial as it’s £45 a year it’s okay I’ll buy a new plant 😂.Version: 1.2.1

Canceling my subscriptionI went to the app and canceled the subscription the first day of the free trial asked me why I was canceling and gave them a answer. Was still charged 8.55 and when I went back to check to the “manage my subscription” In settings I clicked on it and it will not let me click on it has “premium status (active)” and it’s not letting me click on it I have to go into my apple subscription through my apple phone through the purchase history. Am I able to get refunded this? And how do I go about it.. I am hoping it does not charge me again because it was canceled before the free trial ended and still charged me..Version: 1.2.1

Cancellation processHello all fellow new users, If you’re trying to find a way to cancel subscription of the app, after you’ve decided it’s not up to your likings. There’s going to be a trick to it, you have to delete the app itself and a pop up will show up asking cancellation and manage your subscription before deletion. I was informed to go to mobile settings to cancel or logically within the app. That is the TRICK, I figured it. Please read this review before purchasing. They need to inform us of this beforehand, that is very much false advertising..Version: 1.2.2

Cancelling subscriptionFor people who can’t figure out how to cancel the subscription, go to your Apple ID and go to subscriptions. From there on you simply just cancel your subscription and you will be done..Version: 1.3.0

CrooksI signed up for the free trial. Was charged $11.29 two days later. They charge $9.99 per DAY. Very difficult to cancel - I’m not even sure if I was successful. You’ll get very friendly replies to your queries, but BEWARE. I can see now why the company calls itself Vortemol … they are outright telling you they are Voldemort! The warning was there but I was sucked in. Don’t be like me. Heed the reviews..Version: 1.3.0

Didn’t work correctly and charged even though I cancelledThis app didn’t give me any helpful information, required me to sign up for the free trial to see if it could diagnose my plants issue, it didn’t so I cancelled immediately. It didn’t save my cancellation or something and charged me anyway $7.99 a WEEK for an app I opened once because it didn’t do what it advertised, and it won’t let me get a refund. SCAM..Version: 1.3.1

They try to trick you out of moneyWould give ZERO stars if I could. This app wants to charge you money but never tells you until after you’ve downloaded it. Downloaded and instantly deleted when I realized they are trying to be slick and get one over on you. Any app that charges money should never be downloaded and automatically ZERO stars..Version: 1.2.2

Cancellation process is BADEven though I cancelled the subscription during the trial period I was charged anyway. Cancellation process is very confusing. You supposed to offer free trial first and then offer paid subscription not the way around when people supposed to waste a lot time trying to unsubscribe. Very bad business tactics..Version: 1.2.3

Beware of this appI signed up for the free trial, and then cancelled the trial on the very same day. I sent them an email right after Cancelling to confirm the cancellation. I looked at my visa statement one month later to learn that I’ve been charged over 60 dollars to this app over 5 weeks. There is no “cancel subscription” option on the app, contrary to the instructions that the support team keeps spending, so I’ve had to call VISA to have them take care of the charges in an ongoing basis. Such a pain. Still am receiving charges with no clear way on how to stop them..Version: 1.2.3


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