Sameday Health Negative Reviews

Sameday Health App Complaints & User Negative Comments 2024

Sameday Health app received 13 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sameday Health? Can you share your negative thoughts about sameday health?

Sameday Health for Negative User Reviews

✓ App works for the most partI did have to uninstall and reinstall it. At first, I had gone through entering all of my information for an appointment, then couldn't submit it. The keyboard was possibly covering the submit button and couldn't be removed. I uninstalled/reinstalled and it worked fine. Note that if you walk in to some locations(walk-in ONLY), they have happy hour specials during certain times with reduced prices for the wellness shots. The one they told me about was get a covid test, get a wellness shot for $20. They appear to be somewhat lenient with it as well..RSV32Version: 1.9.2

✓ Locking upI am not sure what happened but this app repeatedly locked up when I was supposed to add the insurance card info. The buttons to upload were not responsive and the continue button kept showing the wheel then stayed on same page. I closed and reentered the app four times. Then went and downloaded the app to a different phone. If I have this issue again I’ll go to another testing location. Very frustrating and waist of time..Fristrated usedVersion: 1.6.0

✓ Terrible completely unnecessary appWhy can we not just use the website. F this app. F this horrible prospecting where they are forcing you to install software that runs poorly and does god knows what else to your privacy. This company is supposed to provide health care. Instead their attempt at data-raping everyone unfortunate enough to use their service proves that they are only after profit. If they cut corners with a substandard app and cheat to steal your data by forcing you yo putting their software on your device JUST TO ACCESS YOUR RESULTS should we be concerned they cut corners with everything they do? Is my test result reliable? If there business practices that are publicly facing are any indication their business practices behind the scenes are downright unethical. 0/10 may god have mercy on them. Because I don’t. All the positive reviews of this app are from China click farms. Avoid this business like the plague from which they profit. They do not serve the public good. They serve some CEO who cuts every cost imaginable to deliver the bare minimum serviCE. EVERY REVIEW OF THIS APP IS EITHER A 5 star FAKE REVIEW OR A 1 STAR REAL REVIEW OF HOW UNSTABLE INSECURE AND PRIVACY INFRINGING THIS APP IS. THIS APP IS AWFUL. ALL IT DOES IS FARM DATA THAT IS NOT HIPAA PROTECTED FROM YOU WITHOUT YOUR PERMISSION TO SELL IT TO GOS KNOWS WHOM. DO NOT USE THIS BUSINESS IF HOU HAVE ANY OTHER OPTIO.6273848492626273844Version: 1.3.1

✓ Terrible service and customer serviceAfter waiting 6 days, still no results, (tomorrow will be a week) for our PCR tests, both my husband and I are still waiting for our results! We keep getting the run around when we are lucky enough to get in touch with anyone. The support option makes the app crash. I will never go back to this flakey place. Sorry!.Dandg80Version: 1.3.1

✓ The worst app I’ve came acrossFirst of all, it’s sleezy on how they make you download the app to see you’re results and can’t just get a simple email- does not sit well with me. But on top of that, THE APP DOES BOT EVEN WORK! It literally does not open and stays loading indefinitely when I input my login info. Horrible horrible app. Last time I take a test with this company.PhidvdfgfVersion: 1.5.2

✓ SuspiciousI came to the scheduled place but there is a closed asian deli place. I called the call center to get another number to call. I called that number and a guy said that the place is closed due to weather condition. I didn’t receive any notifications about closed place but did receive reminders about the appointment multiple times. I’ve spent my time but nobody even sorry..VladislavkorobovVersion: 1.3.2

✓ Forced to payI took a CPR test in your establishment, the one covered by my insurance, on Saturday, Jan 8, at 10:42am in order to present when checking in for my flight this morning. Of course, my flight left at 9:00am without me and, according to your app, my test is still being processed. I asked if I could take a later flight today once I got the results, and was told that the next was at 3:00pm and test would no longer be valid (the 72 hours from the time of collection will have expired. My only option is to get another test. It is hard to understand how a test that can be done in one hour for some, takes more than seventy two for others. It is very misleading to present this product you offer to travelers, if you cannot get the results in time for them to use them. Furthermore, I incurred in unnecessary expenses: useless trips to the airport, penalties for changing my ticket plus all the stress and aggravation this situation created. This was not a good experience..Art lover 22Version: 1.3.2

✓ Impossible to use this application. Use on a desktop/laptop to access your accountTrying to utilize this app is a nightmare. Do yourself a favor, and manage/access your account via the website. After multiple attempts to set up a SameDay Health user account on an iPad and an iPhone, I finally gave up. Here is a step by step walkthrough of what I encountered: 1) On the homepage of the app-add the email used to book or confirm the scheduled appointment. 2) After that, you are sent a link via email to create a password. The link will take you back to the app and ask you to create a password. 3)Each time I “Created” a password, there was no button to submit or move on to the next step. Each attempt also included a pop-up requesting the user to select or add a password to the SameDay app from the password library on the device. Finally, I decided to try the SameDay Health website. It was a huge relief to be able to access my pre-booked Covid Testing appointment via their website. I hope the developers fix this because I’m sure SameDay health will deliver the test results to the app..WXYZABCD1234Version: 1.2.11

✓ Everything breaksThey finally fixed their login issue, and now you can’t even use the app OR THE WEBSITE to book an appointment. And there’s no other way to do so, which defeats the purpose of the whole thing. When you click on an available appointment time and press “Continue,” nothing happens. And if you try on the website, it says “please complete all required fields” …even though there are none others on the page. These people are a joke. Save your time and energy and use literally any other testing service..STEMgrlVersion: 1.3.1

✓ Booked an appoint for 6:25pm, arrived at 6:30 and the denied me a test.The workers at Brea,CA lie and say you need to be here 15 minutes before but no mention of this in the app. I booked my appointment 50 minutes before and left immediately. With the travel time it wasn’t possible to get there 15 minutes early. If you have appointments at the end of your shift, At least wait 5 minutes for them to arrive..Surferx09Version: 1.8.0

✓ Bug CityThis app doesn’t function properly, even for the most basic tasks. It does not let you book appointments consistently. The only reason to download it is that the company forces you to view your results. It’s disconcerting to know that a company with such low tech literacy has access to a trove of personal medical data. Update: the company emailed me to tell me that the app does work and is all fixed up. It however is not. They also said that they’re fully HIPAA compliant but who knows….Bug City 101Version: 1.3.1

✓ Why do they try to make you use this app?I got a text that results were ready but the only link provided was to download an app (I don’t like anything that can only be done on phone and not a computer. I was trying for hours to login on the app and never received the confirmation e-mail. Finally I googled what to do if you can’t login and found a website you can also use. That worked immediately, so why do they try to make it like the app is the only option?.Caseyd777777Version: 1.3.4

✓ The app is okIt works for the most part. It says you are able to download appointments and test results to your apple wallet. It used to work until iOS 16. Now it doesn’t do that. Hopefully in the future they will fix that since I test a LOT for the work and the apple wallet used to help me organize my test results and appointments. Also maybe one day they can make an Apple Watch app. That would be cool. But definitely fix the apple wallet part first.MCoulombeVersion: 1.9.3

Sameday Health works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Sameday Health.