ResortPass App Support

ResortPass App User Reviews

What do you think about ResortPass app? Ask the appsupports.co community a question about ResortPass!

ResortPass Pros

✓ Much needed pool day!This was a great way to beat the heat and mix it up. Big pool, lots of entrances and space to lounge out without being on top of someone. Great service and clean! I will def be back to this hotel pool. The check in and out process was really smooth as well. Can’t wait to get a group together to book a cabana some time!.Tinkercat77Version: 1.0.1

✓ Easy to useI booked a reservation for a day of swimming and fun at a hotel without having to book a room. The process was very easy, there were several hotels with a variety of prices from which to choose. I will definitely use the app again..Wetwo2Version: 1.0.10

ResortPass Cons

✗ Absolute scam!!The whole concept is great. The execution is poor. There is no real customer service. The love chat is never on. It takes close to two days before receiving a generic email of “we’re working on it”. ABSOLUTELY NO TRANSPARENCY!! I booked an upgraded room, when I got to the hotel they told me they couldn’t find my booking, then I was told I couldn’t check in until 3pm even though my reservation was for 9am. Finally they told me that they did not have the premium room to give me, and that they could only give me a standard room. I asked about being refunded the difference of the room. I was told that I needed to contact ResortPass since I booked a third-party the refund would need to come from them. After contacting ResortPass for three days I finally received a response and was told that it’s the hotels discretion as to whether or not, I would ever receive a refund. I called the hotel spoke to hotel staff and was told that they do not issue any refunds for anyone that books through a third-party app. Before anyone considers downloading and using this app, I strongly suggest you do a quick Google search on ResortPass reviews and you will quickly see that under the Better Business Bureau they have a two star rating and all of the concerns on Better Business Bureau are not being refunded or being overcharged. I wish I had did this before I made the mistake of booking through them..J22NNVersion: 1.3.1

✗ ResortPass FailureWe checked in to the resort using our confirmation number, ID and credit card for additional charges. Unfortunately, everywhere we went and every amenity we tried to use was challenged. From our first drink at the swim up bar to end of our stay we were required to explain to Hilton reps, what our ResortPass was and what we were entitled to. Almost every single transaction included calls and clarification to Hilton managers, and even some managers needed to call someone else. Each time we received another reason why the staff was not aware of ResortPass. I think its a great idea, but the execution is sorely lacking! Too bad!.AdvisorGuy123Version: 1.3.3

Is ResortPass legit?

✅ Yes. ResortPass is 100% legit to us. This conclusion was arrived at by running over 11,669 ResortPass user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for ResortPass is 97.8/100.

Is ResortPass safe?

✅ Yes. ResortPass is quiet safe to use. This is based on our NLP analysis of over 11,669 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.9/5. AppSupports Safety Score for ResortPass is 98.3/100.

Should I download ResortPass?

✅ There have been no security reports that makes ResortPass a dangerous app to use on your smartphone right now.