Pikmykid Parent App Negative ReviewsPikMyKid

Pikmykid Parent Negative Reviews

3.6
3.69155 star

Total 10 Negative Reviews

Pikmykid Parent App Complaints & User Negative Comments 2024

Pikmykid Parent app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pikmykid Parent? Can you share your negative thoughts about pikmykid parent?

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Pikmykid Parent for Negative User Reviews

Needs workSchool zones are supposed to be hands free. The dismissal button needs to be larger and front and center so that I’m not fussing with my phone and squinting at my phone on my dash mount while driving around children. If the button to dismiss my child could be in the middle of my screen and as large as possible when I’m in range that would be much better. I shouldn’t have to squint at a small button next to other buttons of the same size while trying to pay attention to everything else. My phone isn’t in my hand. It’s two to three feet away and it’s a standard size phone, not a “plus” model..Version: 3.2.40

I am not sure this is a safe app for picking up kids from lower gradesIf you read the fine print for the user agreement , it states that this app should not be used for children under 13. Now , the way this is worded in the user agreement ambiguous; it could be interpreted that the app should not be used BY children under the age of 13 to pick up their younger siblings, for instance, or it can also be interpreted that the app should not be used to pick up children under 13 years of age. I think this is purposely made ambiguous. Also, the fine print states that “reasonable” precautions are taken to protect the information stored on the app, or the actions executed on the app, but the company essentially exculpates itself if anything should go wrong (I.e., if the app is hacked and information is stolen) . And the whole idea of placing a large decal with your child’s number in your front windshield? Our school also told us that “if you don’t have the decal provided, you can just write your child’s number on a piece of paper and place that in your windshield… so potentially anyone who finds out your child’s number could replicate it . I am not comfortable using this app for a young child. May be appropriate for middle schoolers and up..Version: 3.2.40

PikMyKid-reviewOverall it’s a great app. However, there should be less layers. First page should have a list of delegation change delegation cancel delegation and drop down with two choices like select or finalize the delegated person, etc. then a second page to contact the app by email with concerns and questions. Should be more simple. Although it’s self explanatory, clicking here and there is such a headache, it brings you here there before you figure out which page you want to be on to do what you’re supposed to..Version: 3.2.40

A good idea, hard to set upMy child's school adopted PikMyKid for the 23-24 school year, and while the app itself is a great idea in terms of efficiency, it took a full three weeks to get all the bugs worked out. This might have been the administrative staff at the school, or perhaps other parents being slow to download the app and add their child as they were asked to do. Whatever the reason, it caused a serious bottleneck for nearly the first full month of school. Now it seems to be working though!.Version: 3.2.40

The worst, and they bury the critical reviews.You have my deepest condolences of your school gets a cold call from this company and they decide to implement it. My kid used to walk out at 220 and we’d be on the road at 227. Now I’m lucky if she gets out at 250 and hahahah good luck getting out of the lot. Their statistics of being 78% faster are a load of hot dumpster juice. Added! I hate it so much that I had to come back and update. I can’t express how intrusive the app is. It tracks your every step, harasses people who are designated to pick up, and gives notifications every day to my father in law, who has never had anything to do with it. And GOOOOOD LUCK if you designate someone to pick up, it never works and then you’ll get a frustrated call from the office bc the pickup line is jacked up. I quit the whole process and made my kid a walker. I pick her up in front of the school and will never use it again..Version: 3.2.40

Pick My Kid app not so goodIf I could give this app a Negative set of Star I sincerely would. Like Four negative stars! It really is crap at very best. It has a tendency to drop off ask you to re-enter all the information from scratch and of course that’s when you were in a car line waiting to pick your child up. Then there’s no provision for a teacher to notify the classroom you’re ready to pick your child up. And with that lack of ability you have confusion and delay, which screws everything up. So I don’t know why Saint Joseph Catholic school of Winter Haven Florida would continue to utilize this application. I know they’re a smart school but they are certainly demonstrating a great deal of stupidity by utilizing this particular application!!!.Version: 3.1.49

Needs additional funding for better programming.This app isn’t all the way there, why it’s chosen for any school beats me. The app is glitchy, have had the white screen issue mainly, the issues seem to mostly stem in the delegation tab. When signing up as a delegate the process for adding a child is insanely complex and often times doesn’t work. The app overall is incredibly frustrating, and that is coming from a 19 year old studying a bachelors in cyber security. Please consider switching to a different platform if you are a school considering / using this until the app is improved. If you are a parent who is signing up to pick up your child, I wish you the best of luck..Version: 3.1.35

No real App supportHad an issue with the app. The school and I already got to the bottom of it and it is a problem in the app. Well I emailed the support and they forwarded the whole email chain back to the school (which I did not want). They said it’s a personal issue and not an app issue. The problem is that the App Portal on the school end is jacked up and needs fixing. Yet instead of actually looking at the problem they just forwarded to the school and said “this is a personal problem”. I wish my school would use an app that works and offered support instead of a cop out..Version: 3.1.39

Overly complicated, overkill for older kidsAsks for SO MUCH personal info, doesn’t seem to be able to actually use it, and has cookies you can’t turn off. Setting up a pickup is incredibly complicated, and the school QR codes expire quickly so you can’t actually use them when needed to delegate to people, you have to go in and add ridiculous amounts of info to just be like “X’s mom is picking up the kids today.” There also doesn’t seem to be a way to batch update multiple children so you have to do everything repeatedly for EACH KID. I literally had to wait 45 minutes to pick up my kids because there was an issue with the codes and the afterschool program hadn't figured out how to notify people that parents were waiting. Literally a clipboard with paper is better than this..Version: 3.2.40

Poor executionThe idea behind this app is well thought out, BUT it’s executed poorly! The idea of needing multiple people to pick up a student is correct but does NOT work. Adding approved contacts does not allow them to add my daughter, although all the appropriate steps have been taken. I’ve had to log those individuals into my account on their phones just so they can “announce” they are there to pick up my daughter. Simply put, this needs to be fixed! I know I’m not the only parent who sometimes needs a grandparent to pick up a child, and I just imagine how many other people who are waiting in line who can’t announce their presence, thus making this app useless. I haven’t heard if this is free or paid for by the school, but if it’s something the school pays for, it’s a WASTE OF MONEY..Version: 3.1.49


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