OnPhone - Second Phone Number App Negative ReviewsAnyDay Apps

OnPhone - Second Phone Number Negative Reviews

4.6
4.64921 star

Total 70 Negative Reviews

OnPhone - Second Phone Number App Complaints & User Negative Comments 2023

OnPhone - Second Phone Number app received 70 complaints, negative comments and reviews by users. Have you ever had a bad experience using OnPhone - Second Phone Number? Can you share your negative thoughts about onphone - second phone number?

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OnPhone - Second Phone Number for Negative User Reviews

They take your moneyThey took money from me unknowingly for months, now I am £80 down the drain!.Version: 3.1.1

AvoidNothing works, no sms sent, tried to log into WhatsApp didn’t work either total scam.Version: 3.2.0

Won’t refund your moneyGive my money back.Version: 2.7.0

ScamWorst app ever, they claim to do verifications on social networks but when you buy a number (which is costly than buying a real burner phone) Nothing ever works and when you complain and ask for a refund, they tell you to contact apple cos they know 9 out of 10 times apple won’t refund your money.I subscribed and couldn’t do local calls when I complained they told me they were having issues with their system for American calling services, this happened for a month plus, I asked if my subscription can be halted they said they can only compensate me for 7 days. I have given them 3 chances and none of them were worth it so find a different app to use cos this trash is a rip off..Version: 3.4.0

Cannot receive textsAlso, from multiple phone numbers, carriers and sources - not once did I receive a text successfully. This app seems like a scam..Version: 2.8.0

Very expensive and complete waste of money!Buyer Beware: The purchase of your telephone number DOES NOT include your calls or SMS. Once telephone number is purchased, you then have to purchase coins to make calls and/or SMS and pay per minute or per SMS. It’s very costly so be aware!!!.Version: 2.8.0

PaidSays free but makes you pay upon opening and a very greyed out no thanks button. Cheap tactics..Version: 1.32

بغداد العراقالحرية الثالثة جامع المشاهدة.Version: 2.7.1

Not worth itYou get charged for incoming and out going calls and text..Version: 2.4.4

Old numbers being resoldOld numbers are resold which resulted in me unable to create WhatsApp using a number which I bought from the app. It says ‘the number has been banned from creating an account on whatsapp’. OnPhone doesn’t let me change the number either so a waste of my money..Version: 2.4.4

Waste of Time and MoneyTo get a foreign number that can do calling and text, you need to pay a lot extra each month for a VIP number. Despite having a VIP number, texting did not work. Customer service blames it on the carrier administering the number. Regardless, there was no functioning text function when there was supposed to be. Customer service is extremely slow and inefficient. I wasted hours of my time trying to get this app to work right. To the developer, please do not respond with your usual, pre-written, canned apology and invitation to contact customer service. Make an app that works, at a reasonable price, and provide customer service that actually and timely resolves technical problems..Version: 3.3.1

ScamVery poor communication, payment structure very dodgy once you pay them you'll lose the money zero value for money. Its a trap don't waste your time and money on this..Version: 2.7.0

Useless VOIP numbersThese numbers are VOIP and cannot be used for verification for log ons etc or to subscribe for a service they get refused from the company your trying to use to verify ! avoid ( in my opinion).Version: 3.0.4

Why thoYou can just get a actual e SIM card with 1 GB for only $25, with unlimited Canada wide minutes, and texting, plus $3.35 back at Public Mobile *all prices are in CAD.Version: 2.7.1

Worst app ever!!!I will be requesting a refund from Apple for the $50.00 I just spent on a pos I can’t use. I paid for an Australian number and nowhere does it say I have to provide documents to be able to send texts. This is garbage. You take my money and rip me off without telling me that to be able to use the Australian number I purchased from Canada, I have to provide documents and proof I live in Australia. If I lived I in Australia I wouldn’t need your garbage app to begin with!!! Scammers!!!.Version: 3.2.0

Unlike the bots - Was Great App, Now EhhI see a lot of bot reviews on here…Anyways, It used to be a really great app, lots of number choices, free credits, clear quality, etc. Now though, last week with this new update, they got rid of soooooo many phone numbers and even totally got rid of some countries…..Without all of the countries numbers, the app isn’t as great as it used to be. A huge reason why many people download this app is because the ability to get a local number in many different places, now OnPhone has been slacking for almost 2 weeks now to add any new numbers for them other countries. If you don’t want a US, UK, Australia, or Canada number, just know there’s no other option anymore as of right now. Please pay attention to what drives your customers, and add numbers for other countries again…Thank you..Version: 3.0.1

Terrible and fraudulentHave not been able to make a call they charged me one £35 to get a number and buy credits only to tell me I haven’t gotten a number yet!?! I can’t make any calls as a result and I’ve paid and they’ve taken my money!!.Version: 3.3.1

AVOID!!You must purchase a number for £16 before you can see the rates!! Scammers.Version: 3.5.0

MehPlans are overpriced. The whole point of such apps should be to get something cheaper than an actual sim. But it’s not. Just for getting texts, they ask for $27/month. Also eSims are overpriced. Not worth it..Version: 2.8.0

SCAM - Avoid this appThis app promises a virtual number when you sign up. Once you have signed up and paid your money, you’re told you need to pay more money for the number. So I paid $70 for nothing. Completely illegal and total SCAM.Version: 3.2.2

SupportPayment was taken and my subscription still expired after 1 month. I notified support and after a delayed response they told me that my number was lost. Big security and privacy concerns especially if you a changing your number and authorisation codes, below I have provided their reason; “ Your first subscription was activated on September 26th, and you signed up for your second subscription on October 27th. The phone number is active while the subscription is active, once the subscription expires we return the phone number to our carrier and we no longer have access to it.”.Version: 2.6.0

Do not useTaken loads of money and the service does not work. Be warned this is obviously a scam. Wong give my money back and just a joke please please do not use.Version: 3.0.1

Scam. All reviews are fake.It does not work. I could not receive messages or calls..Version: 3.5.0

O. Update… no more service - mise à jour plus de serviceOn February 20 the company onphone informed us that it was changing its system. The numbers purchased before February 20th would be reactivated soon, without any date. Since then no more calls, no more sms. They are working on it and offered us tokens... that we will be able to use one day when the number will work again. I took a one year subscription for a number, I find the application functional but the management of this update very unprofessional. Apart from an automated response, no response from customer service. Le 20 février, la société nous a informés par téléphone qu'elle changeait son système. Les numéros achetés avant le 20 février seraient réactivés prochainement, sans date. Depuis, plus d'appels, plus de sms. Ils y travaillent et nous ont offert des jetons... que nous pourrons utiliser un jour quand le numéro fonctionnera à nouveau. J'ai pris un abonnement d'un an pour un numéro, je trouve l'application fonctionnelle mais la gestion de cette mise à jour très peu professionnelle. A part une réponse automatisée, aucune réponse du service client et plus aucun appel, sms possible..Version: 3.0.1

💀No messages come through.Version: 3.1.1

Bad customers servicesUsing only the phone cost lot of money, I pay premium services and I got only that, even without sms, I ask the customer services for help and some explanation they never reply properly to my enquire only some kind of excuses.Version: 2.7.0

Terrible. Don’t botherI’ve had this app for almost a month now and cannot make outgoing calls or send or receive texts. I’ve contacted the support team, downloaded the latest version and it’s still not working and no one is getting back to me. Total waste of time and money..Version: 3.0.1

Scam AlertNever buy number from this OnPhone it’s not genuine. They will take your money and ask you to provide unnecessary documents. I have just lost £17.Version: 3.3.1

SCAM. ITS NOT AS ADVERTISED!ITS NOT AS ADVERTISED! Do not but os subscribe! The number available chosen it’s fake!!!! I want my money back!.Version: 2.5.0

WackThey make you pay.Version: 2.6.0

RidiculousPaid £16.99 for a number thinking that I wouldn’t have to use the stupid coin system or at least get to keep the number for that month the number expired in 3 days I must’ve in total sent about 8 sms messages from it told to pick another number and none for the country I needed showed up absolute waste of money avoid.Version: 2.9.0

Insane monthly chargeInsane monthly charges for a second number. You can get unlimited calls from real phone companies for $10/month. My phone is dual sim and for me that is better choice..Version: 2.8.0

ComplainI’m so sad now and I feel disappointed as I get to realize that this app is a scam. I find this app through ad saying it’s used for second WhatsApp, so I downloaded this app and I signup account and I also subscribed 16£ monthly subscription on it to get a number. After I got a phone number and put the number on WhatsApp and I realized that it’s not working for WhatsApp. I’m so heartbroken now and I feel scammed for 16£. I’m wandering why y’all have to lied that your app number can create WhatsApp. This is scam!!!!.Version: 2.4.3

Very disappointedAlmost 4 months and still doesn’t work.Version: 3.0.3

Warning - App is a rip offI just purchased a phone number for $20. 3 days later, I haven't even used the number, try to send test message and it's not working, OnPhone support then tell me that number has been blocked by the operator and they cannot influence this. I ask for a refund to purchase a new number and support advises "As we mentioned, your phone number blocked by the operator. For our part, we cannot influence this." Therefore I would have to purchase a new number again. No thanks. Will use a different app..Version: 3.4.0

Missing data problemI purchased an international number but then I got a notification “the data couldn’t be read because it is missing” even though i put everything i needed to fill and it took my coins too. I need my coins back!.Version: 1.40

Fake reviews, bad customer service 🤖There are clearly a mountain of fake reviews on this app. that is a major red flag 🚩- also the customer service is awful. They can barely speak English. the pricing structure is awful as you have to pay to receive calls as well as make them. You are better off using something like skype. The eSim service does not work, I bought it on holiday but it did not work at all. Really nice idea, very poorly executed. Save your money..Version: 2.8.0

AVOID- TERRIBLE -SCAMThis is a horrible service that cannot even explain how you pay for it. Do you buy a number for a year for $100 or do you use coins like an 8 year old playing a video game? Who knows? Don't give your number out because they will randomly cancel your number without telling you. If you wonder why your phone isnt ringing it's because they deactivated your number without telling you. And if ou complain they tell you "just get a new number." Also, their answer to everything is to give you more "coins" although I have asked 4 times whether I need to pay AND use coins and no one will answer me. CUstomer servie will engage with you, but they won't actually help, and will simply stop responding if you ask a question they don't have a canned response for. This app had promise but is actually horrible, do not buy or you will regret it.Version: 3.0.1

Couldn’t pick up callsSigned up for free trial to check this out. It installed easily & assigned me a UK based phone number without any problem. When I called the number from another phone, it rings but doesn’t actually pick up the call. This is the single thing the app has to do and it failed. Not recommended..Version: 2.6.0

Nice ideaJust a shame it costs so much after the free trial . It may have a free trial but after this it becomes expensive.Version: 2.4.0

ScamI bought a phone number and it didn’t appear and they still says that I should buy another phone number. I lost $25 to this. Is unfortunate this App could be on Apple store….Version: 2.4.1

Disconnecting callsIt’s alright but my calls always end at 10 minutes. Very annoying and put me off using the app as a whole. Developers should really fix this problem.Version: 2.5.0

TOTALLY A SCAMDon’t even try to use this app. They charged money for the subscription but not renew the subscription in the app. I lost my phone number and lost my customers as well. TERRIBLE ‼️‼️‼️.Version: 2.5.0

Huge scam - app is appallingWhere to begin. The app DOESNT WORK. I paid for a phone number, I paid for credits. SMS doesn’t work. Phone call don’t work. Nothing works. How difficult is it? It’s a simple app to develop. I am really unimpressed - I’m a contractor and wanted to use this as a business line but as it doesn’t work I can’t. I’ve reinstalled, literally tried everything. They make themselves out to be a great support team but they haven’t responded to a single request from me. They just respond on here with a developer response..Version: 3.0.0

Zero accessPaid a huge chunk of change for a dedicated number and the app is telling me I still need to add a number. Either their systems are slow to update or it’s a scam. Don’t like my chances of being able to reliably use this for my business with this kind of start..Version: 2.1.3

Another ConWould not let me have a phone number unless I subscribed to a plan - not pleased - delete the app..Version: 1.34

Updates errorAfter 18/06/2022 updates, this app has refuse to open on iPhone 13 pro max . Now I missed all my partners call & message’s Developers need to work on it again to maintain the stability of the app..Version: 2.1.1

FakeThis app is fake I paid $28 for nothing it doesn’t. CAll or text it is 100% fake..Version: 2.9.0

PlansDon’t receive messages.Version: 3.2.2

My texts stop coming throughThe app is a good app , I enjoy using it but all of a sudden it stops receiving text and I don’t know what to do because I have added this number to my verification method on my bank.Version: 3.2.2

Waste of moneyPaid for a number to text with but it doesn’t let me receive texts so wasted a bunch of money for nothing.Version: 2.4.3

TerribleThis app is the worst. It cuts you off when you’re in the middle of important phone calls. People should NOT pay their hard earned money for this app and this app should be removed from the App Store.Version: 1.26

I think this is a SCAMI downloaded app and paid for 3 month subscription, but when I tried to register is would not send me a code. In the process of trying to obtain refund on the Subscription..Version: 3.0.0

Avoid at all costsPurchased one year subscription as would be in Australia for a year. App had functionality problems from the get go. They had a major outage in February but didn’t tell their customers. Had to get a new number and have them attach the subscription to it. That number eventually stopped working as well. Constantly got a message everytime from their support saying any new numbers are functional and they are changing providers which should take a few days. Was sent that message after contacting support over a month period. Asked to get a new number again but this time go through a “verification process” submitted my ID 5 times and told the pics were blurry even though they were not and same pics I used for verification on other apps. At this point wanted a refund and told to contact Apple support as they handle the charging of accounts. They knew Apple would reject my claim as it was outside their 14 day refund policy. I’ve been totally scammed and have a useless app..Version: 3.0.4

No Spain SupportThe description said it supports phone numbers in Spain but it’s not an option..Version: 2.4.3

Doesn’t work with meI send text and the provider block the number I just bought for suspicious activity, in the text I say “hello” the support is very quick to reply but they can’t solve the problem. I don’t recommend it! Not worthy.Version: 3.5.0

Not greatI paid for a year service and in one month the phone number got expired and they are asking my to buy and new one then what the purpose of charging me for a year..Version: 2.8.0

Wondering how honest this company is… Waste of time and moneyPurchased a number to find out it was unworkable. Contacted OnPhone directly and eventually got a response detailing that they were updating the service due to issues. After waiting for some decent time re contacted them yet again, receiving a delayed response advising the same. Once the app was finally “working” I was told I would be compensated for this inconvenience, unfortunately this was never honoured. The number I originally purchased was still unusable and I was advised to purchase another number with the compensation received. Pretty appalling that I not only had to chase up the customer service team continuously about this, but never received compensation as advised. Highly questionable on many levels. I would not recommend whatsoever..Version: 3.0.0

Limited featuresCan not include an email address in your text message. So you can not text someone your email address. I was told I had to take a photo of it and attach it. Can not enter a website name. Again the message won’t send..Version: 2.8.0

Number doesn’t receive smsNumber doesn’t receive sms.Version: 2.9.0

I love this appI love this OnPhone number app because it allows me to change my number for free, whenever I want! You also get to customize your own user profile and message threads, has different ring tones to choose from and lots of other neat personalized details in the settings like a "read message" setting, vibrations and notifications, location and access to camera and contacts list. Have to do the whole captcha thing but it's not a huge deal, the longggg ads are what's annoying! There's too many and they are unnecessarily long. It always works great for me to use as a secondary number for texting certain people. Not sure how the incoming outgoing calling works bc I don't use it, But overall, it's a great free app with no sign up fees, hidden fees or commitment to $ subscriptions. It's exactly what I needed and I really enjoy using it!.Version: 3.3.1

Scam appUnclear instructions; does not tell you that to get phone number from some county you need to pay more money. In order to get number from those counties you need to buy coins at the price listed next to the phone number. For me, this is a total scam. All that requirements should be clearly stated on their app. Be aware before you commit, I paid to learn. There were no instructions on your app that explains how the coins work. It is very confusing. To me it still is a scam..Version: 3.3.1

HorrifiedI just paid 144 dollars for nothing. I paid an annual subscription only to find out there are horrendous charges ON TOP of that to send messages. Even though it’s VOIP they charge per sms like telecos USED TO a million years ago. For a ‘modern’ product the pricing model is terrible/ I’m so upset I wasted this money.Version: 3.4.0

ScamIt’s a scam… you choose a number and subscribe for the monthly fee thinking you have purchased that number. Then after subscribing you need to pay about 3 times the subscription fee to actually be able to use that number..Version: 2.4.4

Not greatThis app wouldn’t do what they claimed. I needed data for travelling in the U.K. it didn’t work and after much discussion with customer services where they claimed it was my fault, they held their hands up and said it was an issue with their provider. The same happened with text messaging but they never took responsibility, just blamed my incompetence. A little too arrogant at customer services for my liking and a service that only did 1 out of the 3 things it claimed to do..Version: 2.7.1

Horrible customer serviceI’m still waiting for my refund ! I’ve paid for a fake service..Version: 1.29

Paid for subscription and stillHave to buy coins?Money grab.Version: 3.2.0

Don’t download.Don’t download. Too expensive I saw the ad via instagram..Version: 2.7.1

No free trialThere is no free trial.Version: 2.7.1

Stay away from this app.They not only charge you for app around 24$ but in the app basically for having a number you have to pay and buy a number and extend it monthly..Version: 3.5.0


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