Solid Starts App Negative ReviewsSolidStarts LLC

Solid Starts Negative Reviews

4.5
4.57541 star

Total 53 Negative Reviews

Solid Starts App Complaints & User Negative Comments 2024

Solid Starts app received 53 complaints, negative comments and reviews by users. Have you ever had a bad experience using Solid Starts? Can you share your negative thoughts about solid starts?

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Solid Starts for Negative User Reviews

Great app when it works…Great app when it works - just incredibly glitchy. Now can’t open at all, crashes every time I try and use it. Initially also had a lot of issues having to login every single time I used it which stopped when a new update came in. The content is amazing but the app itself is terrible!.Version: 1.9.9

Great but…I love the visuals, I love the concept, I love the videos on their instagram. However the food is very American so if you’re not there you may get frustrated with missing food items (like me) also if you’re vegan or plant based you will also likely struggle to find your family’s diet staples (like me). I can’t work out exactly what value I’ve got for my subscription seeing as the database is free. There is nothing else on the app?? Would not purchase again given the chance.Version: 1.9.5

Crashing all the timeCan’t open the app it just crashes all the time. I paid for a subscription too..Version: 1.9.9

Hate this app!Although the contents and information provided in the app are great. Everytime I press on ‘health and nutrition’ ‘recipes’ ‘how to serve’ it comes up completely blank. I then have to refresh the entire app by going off it and going back on for it to happen again. I paid for a subscription thinking this may fix it but no. I uninstalled and reinstalled the app thinking this may fix but the issue still continues. Fix this!!.Version: 1.8.1

Keeps shutting downI thought I would be optimistic and as soon as I paid for a year subscription this app would crash whenever I try to go into Solid Starts. Pretty rip off if you ask me. Wish I could have at least used it once at least. Ridiculous..Version: 1.9.9

Slow and glitchy interfaceLove the app, however, within the last month or so I’ve noticed the search is very glitchy and slow. If I type in a food sometimes the results will have nothing to do with my query. When I first started using the app the search was dynamic and would actively show results as I typed, but now it only shows once you press search and sometimes I have to press it multiple times..Version: 2.1.8

App crashes since subscribed to paid versionJust signed up for the subscription and since then the app keeps crashing as soon as I open it. Not sure if it’s at temporary issue but is pretty annoying since this is the paid version.Version: 1.9.8

Good app but crashes quite often?The content in this app is amazing! Love the fact that each food has all sorts of information: nutrition info, how to prepare, video of baby eating the food… etc. My only issue is that when I try to log food for the day, it crashes and screen would freeze. Even restarting the app doesn’t help sometimes. Just wish this can be improved. Other than that it’s an really good app, highly recommended!.Version: 2.1.3

MehWas good when app actually worked. Just keeps crashing anytime you try to open it..Version: 1.9.3

Would love to see some more featuresOverall the app is great, I don’t have any of the crashing issues that others seem to have had recently, fingers crossed. I would love to see an option to add multiple foods at one time rather than having to search for each food individually or to be able to combine foods that I give together frequently, like a ‘my foods’ options. Eg being able to combine the fruits/vegetables that come in pouches.Version: 2.2.9

Great info but the paid Tracker feature is poorly designedI love the info for each of the foods, and it’s been a great resource for introducing baby led weaning. However, that info is free on their app and on their website, with the paid subscription for the app including just the tracker. I paid the $10 for the year long subscription so that I could log what foods my baby eats. While this was helpful for the first couple weeks or so, the way that their app is designed makes it a very poor experience. For example, if my baby ate banana French toast, I have to separately search “bread”, then log it, then search “egg” and log it, search “banana” and log it, etc. It’s extremely time consuming, especially if baby is starting to eat a variety of foods each day. There’s no multi select or group select for the Tracker, which makes it inefficient. Also, their tool is very interesting…if I’m searching “salmon”, for example, and type the first three letters, it comes up with “yam” instead as the top result. So if I’m trying to log quickly, I have to type out the entire word before it even comes up as an option. All in all, great resources that are free, but would not recommend the paid subscription until their UX gets some major improvement..Version: 1.8.5

Functions do not workPaid for this app yet every time I try to log food it comes up with an error, so have been unable to use it. Not impressed..Version: 2.1.3

Can’t share account with other parentGreat info and concept but a real pain that two parents can’t share one log for the child’s food. That’s means it falls to one parent to keep track, whereas we would prefer to both be able to access the data and edit/add to it - we both feed our child and we’re not always both there!.Version: 2.1.1

Great… at firstI really liked using this app when we first got it a few months back but unfortunately after we updated it there were problems retrieving the food we’d already logged and then finally I couldn’t even open the app at all! Such a shame as it was very helpful to know how to safely prepare food for our 9 month old and log all the foods she’d tried..Version: 1.9.9

App crashes 1.9.3My app was perfectly fine and working until I updated it to the newer version 1.9.3 not it wont even opens it crashes immediately after trying to open it..Version: 1.9.3

No longer reliableThe app was great until their recent big upgrade. Data disappeared and didn’t come back despite promises that it would eventually. Thankfully we had already made it to a year, but it would be nice to still have the data I made the effort to log of our BLW journey. I still try to use the app from time to time to check specific food items I’m unsure of but the app is so glitchy it’s just luck if I’m able to get in or not..Version: 1.9.9

Info great, app glitchyThe info on this is great I just wish the app ran smoother! Constantly “loading” and gets stuck when I try searching for foods. Probably the slowest app on my phone..Version: 2.2.3

Updated twice still crashesI’d give it leas than 1 star if I could but this app has now been rendered useless after I updated it twice. I’m on the newest iOS so it’s not my operating system nor is it user error. These bugs should’ve been fixed already as it’s been well over a week with this issue, get it sorted out on your backend because your developers are severely lacking on bug fixes. This creates an extremely negative customer experience, so much so that I’ve started telling family and friends to not bother with this app and am actively looking for information on foods elsewhere..Version: 1.9.3

Waste of moneyThis app freezes every time I am in the middle of using it. Bummed as I was so excited to use it. Complete waste of money..Version: 2.1.3

Can’t loginLogged me out after the last update and now I can’t log back in. It also won’t let me reset my password to login because it won’t send me the email. What a waste of time..Version: 1.9.6

Developers need to be sackedSince the Spanish language update (v1.9.0) the problems have gone from bad to worse - unable to open app, app crashing once opened, tracked data missing, continually being logged out, unable to add new tracked data.... The list goes on. With each email, customer support assures that the problems will be fixed with the subsequent update - not only have they not been fixed, but new issues keep arising. Don't waste your money and keep a record of your child's solids elsewhere.Version: 1.9.6

All data gone 😭Been tracking my babies weaning journey for last 5 months, since the update it’s forcing me to log back in… which is proving impossible. I’ve submitted dozens of password reset requests, none of which have come through. This is a paid subscription and I simply cannot access any of our data anymore. Lots of customers having issues… unsure which developers have been hired to run these updates but its been abysmal..Version: 1.9.3

Not easy to use to trackThe app is constantly telling me it’s not logged in, or it can’t load my favourites, or it can’t save my food I tried. To look up food and how to serve I find it very helpful, but to log the foods we tried it’s not great.Version: 2.1.3

App crashesCannot open app. Just crashes immediately..Version: 1.9.9

Over itPaying for an app that isn’t even working. Constantly exits out. If I can get it to work then it logs me or I can’t log food. Definitely a waste of money until they can sort these problems out.Version: 1.9.8

Keeps crashing since updatePay for this app monthly. Since the new update it crashes alot, it signs me out everytime i open the app i have to sign in, who has time for that everytime you feeding baby? Now it’s not logging anything in. It’s giving error to email support, which i have done countless time(daily) ! People are paying for this app for this nonsense? NOT FAIR!.Version: 1.9.8

Problems ever since the language updateI used to find this app extremely helpful however since the update there is no point in having a subscription membership as the features I used the most (tracker and filtering for foods untried) no longer work..Version: 1.9.6

App doesn’t even openKeeps crashing as soon as I click the icon to open it.Version: 1.9.9

Crashing and not logging foodThis app is great but it constantly crashes and recently stopped allowing me to log food. I paid a yearly subscription to be able to keep track of my baby’s food and I cannot even do that. Please fix or return the money..Version: 2.2.6

DisappointedI love the idea for the app but it’s glitchy and slow. I’ve just updated it and upon logging back in all the data I had logged for my daughter’s weaning has been lost. I was keeping a food diary as she’s showing allergen symptoms and now I’ve lost all the information that might have helped me to find a trend..Version: 1.9.8

Doesn’t workCan’t enter baby details, won’t save foods. Waste of time and money..Version: 2.2.3

UpdateI’ve been using this app since my daughter started weaning at around 6 months. I’ve just used it to track what foods she’s tried, which ones are allergens and how she’s been doing with it. This has all been FREE CONTENT. However, the app has now updated and in order to log foods she has tried I have to pay for it? I’ve been using this content for free up until now and now I have to pay! That’s totally unacceptable and incredibly frustrating as I’ve loved using the app so far..Version: 1.9.1

Keeps Logging Me OutThe food database is super helpful for baby led weaning. I use it daily. However, I paid to be able to track what foods my baby has tried and the app keeps logging me out and sometimes won’t let me log in, and occasionally won’t save foods I track. I feel like I wasted the money for the subscription because I believe the database is free. Really annoyed and hope they fix the glitches sooner rather than later..Version: 1.9.6

Amazing if you could open the app?I loved this app - subscribed and excited to start baby’s solids journey, but after using once I can no longer access it and after several attempts and notifying the App Store I’m sorry to think I may have to find other ways to track solids :(.Version: 1.9.3

Super buggyIt’s impossible to use the app as it’s full of errors because of translations, foods not being tracked properly, app flipping between screens when scrolling and now it won’t launch at all. It’s such a shame as it’s full of great content. I’m regretting getting a paid subscription as it seems that my problems started when I started using paid features… I should have stuck using it as a reference… maybe investing in a QA wouldn’t go amiss?.Version: 1.9.9

Wonderful App… When it worksSolid Starts has been a huge resource in my parenting journey the past 2.5 years as I went from being a new mom to now having my second child starting solids. BUT, I paid for the yearly subscription and I haven’t been able to use the app for a week now. I’ve updated it, deleted and redownloaded. Every time I open the app it crashes and shuts down. Hopefully it will be sorted in the near future..Version: 1.9.3

Good tracking app for BLW but constant glitches and issuesConstantly having issues signing in and accessing my favourites list. I had to pay for subscription twice because the thing up and lost my account. Fix it!.Version: 2.1.2

Crashing non stopHas been crashing for the past month and a bit. Driving me crazy. What a waste of money.Version: 1.9.9

Keeps signing me out!Beautiful app, great database, but I’m getting signed out of my paid account almost daily. Very annoying..Version: 1.5.6

Wouldn’t recommend payingThis app has a really great free database that I reference all of the time. I did pay for the app as I wanted to track my baby’s foods. I am finding that more often than not, the tracker is not working or I am unable to add a new food. I would recommend using the free database, but not paying for the extra tracking feature and just using the notes app on your phone..Version: 2.1.3

Needs work.Really disappointing to pay for such a well thought out app for it to log me out constantly and glitch every time I try to use it. There’s no excuse for it to need an update every day! Majorly frustrating when trying to navigate weaning with a 6 month old allergy baby. The content is so helpful and useful but it’s needing major work to improve the running of the app!!.Version: 1.9.9

Worst update to dateThe app was INCREDIBLE until the latest update. Now it freezes, crashed and won’t even open properly. I had to cancel my subscription as it was very frustrating. I hope this will improve, the app is simply not usable..Version: 2.1.2

Good but Disappointed in paid versionI am disappointed in the information in the paid version. I would like to be able to have a big list of the tried foods and if this exists I can’t find it. I live all the info and the recipes etc I find it really useful but I don’t think the features in the paid version are worth it. I would love to be able to make a plan for when I am going to try new foods especially as I have a little one who is a bit sensistive to foods so being able to visually organise this would be super helpful..Version: 2.2.2

Slow, bad user interfaceYes - there are some good features and it’s an easy way to track Baby’s food. However, one would think that a paid app would be more user-friendly. I have plenty of free apps that work faster and more efficiently that this one. I have had to delete and redownload because of an error. When searching a food, I frequently have to tap the search icon twice. Recipes accessed from a food listing cannot be saved or logged (and often not even found under Recipes). In the allergens section of the tracker, I wish you could sort by “tried” and “not tried.” Tapping on your milestones does nothing - I wish it would give you a summary of how you got that milestone. There’s SO much room for improvement with this app, and considering this is an app that many people pay for, there’s no excuse to not improve it..Version: 2.1.8

App crashingThe app is very informative and helpful but it keeps crashing whenever I open it and do a few clicks! Uses up too much time and effort retrying….Version: 1.9.9

Crashes since updateI’ve loved this app for my second baby but I have a paid subscription and can’t open it since last update. Please fix soon!.Version: 1.9.3

It’s all about the moneyAlmost every single information piece that could be helpful is behind another payment wall, some of which go pretty expensive. I paid 12$ for a year and have no idea what I’m getting except a list of veggies. I was really expecting something and I am so so so disappointed..Version: 1.9.8

Can’t use itKeeps crashing & keeps logging me out 😩 waste of money. I have to keep looking up foods on their website instead (which is free) 🤪.Version: 1.9.9

Doesn’t work after recent updateI loved this app and was relying on it to track my baby’s solid progress and use the info to discuss with my pediatrician and dietitian. Now that it keeps crashing and data loss, I don’t feel comfortable putting my time to track foods in the app anymore. I think using Instagram to track is better than this if it’s this unstable still. I paid for annual subscription too. Disappointed..Version: 1.9.5

Could be greatBut it keeps logging me out and making me sign back in every time I open the app…why would I want to do that 2-3 times a day when trying to feed a hungry baby?.Version: 1.9.5

Won’t even openI loved this app so much I paid for the yearly subscription. Considering I paid it’s upsetting that the app hasn’t worked for almost a week now and although I did update it. It keeps crashing the second I open it..Version: 1.9.3

Error message every single timeA good app, with great info and pictures of how to prepare specific foods for specific age ranges, however I get an error message about the app being unable to retrieve my foods every time I open it. Usually I’m still able to use the app and log foods, but as of today, it no longer lets me log any of my daughter’s foods and I worry that if I delete and reinstall, I’ll lose all my logged foods dating back to December. PLEASE FIX!.Version: 2.1.3

App keeps crashingLoved the app when I could actually use it. Nothing but problems with it crashing and then not saving my items etc. should get our money back..Version: 1.9.4


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