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- 98.5SAFETY SCORE
- 17+CONTENT RATING
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MGM Slots Live - Vegas Casino App Complaints & User Negative Comments 2024
MGM Slots Live - Vegas Casino app received 40 complaints, negative comments and reviews by users. Have you ever had a bad experience using MGM Slots Live - Vegas Casino? Can you share your negative thoughts about mgm slots live - vegas casino?
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MGM Slots Live - Vegas Casino for Negative User Reviews
✓ Ehhh!It’s a knock off Popslots. There’s only a few games available in each casino it’s usually extra games and I like to play the rainbow sevens and of course they don’t have it. And we betting millions on POP! Slots and giving millions of coinsThis game is really lame with the amount they give and you get to play with. There’s no way I would purchase coin on this slot, as a rule of thumb I don’t believe buying fake coin with real money is too smart. And even worse the amount they want for coins is ridiculous compared to POP! Slots you can get millions and millions more coin the same money if you wanted to purchase. I hope you get the rest of the spots this is ridiculous I don’t understand why you can’t just have a more if you have that part of the casino you should have all the rest..Version: 2.58.22
✓ Keeps GlitchingIt does not fail that every time I play, regardless of what game I’m playing, the reels will spin and spin for like 2 mins. I sometimes have to exit the game, which causes me to lose my game spots. This seems to happen during the bonus rounds also, which causes me to lose out every time. I love playing the games, but get seriously annoyed and end up leaving to go play Wynn slots, which never glitches. Please fix this issue!.Version: 2.58.21
✓ Waste of timePlayed for 20 minutes, my first 5 spins just straight up failed because apparently there were enough players in the same lobby. The “team” mini game went off twice in my 2 minutes. These “team” mini games are long, boring, intrusive and the payouts are garbage. First “team” mini game took 5+ minutes and payout was less than the minimum spin bet in that slot (250k). Second payout was only 2.5M, which is less than I was averaging just playing the regular slot over the same period of time. And o saw no way to opt out of these “team” aspect. If it wasn’t for these “team” mini games being such garbage: the slots were decently fun with decent payout ratios. But that forced “team” aspect just kills the whole game for me, because once again it is long, boring and payout is garbage..Version: 2.58.25
✓ Please just have your game startWhat a horrible experience every time your game opens or if I’m in your game and have to leave it because I get a phone call or have to check another app and I come back to it and it has to restart on me where I have to sit and wait for 30 seconds or more before actually being able to do something in your game. How many sit there while it loads and then have to watch multiple commercials/sales from you to try to get me to buy chips is just ridiculous in a horrible experience!! This one is not as bad as your other games but it’s starting to get like them please stop.Version: 2.58.25
✓ Thanks for the spamI understand that the allure of “real awards” might bring you in. That’s why I joined. You wouldn’t be surprised to find out that they have your contact info on file so they can send you those rewards, right? OK, well, I had stopped playing and received an email. Now I’m getting dozens of spam emails about different games per hour. Cool, this is my work email and you guys ruined it. Downloader beware that they will message you outside the realm of the app and your information will not be secure..Version: 2.58.22
✓ DeletedUpdate: This game has the unique feature of being somewhat social in nature. So you play with icons representing other people who are also playing the game. But that unique feature is not enough to keep me interested in playing this game. The payouts, as I said in my previous review, are pitiful. They call a 250,000 token win a “Big Win” but it’s really a pittance when you consider the bet is 700,000 tokens & above. Yesterday I decided continuing the game was just not worth my time & I deleted it. I play a lot of casino games but this one has the lowest payouts. It even pays much much lower than MGM’s other slot games. In addition, right in the middle of games, the game loses connection to it’s server! It’s not my internet, I’m not losing connection in any other game, it’s just MGM Slots Live. I gave this game 2 stars because the premise is great, they just need to improve the payouts & FIX the connection issues!!!.Version: 2.58.26
✓ It used to workGame was a lot of fun until there was an update not too long ago. Now the game glitches in every game I enter. Because I have an iphone I’d need to keep taking screen shots and logging the time/date/game/feature in order to e-mail correspondence to the support team in order for them to find the problem(s) and fix it/them. This game is a time-waster that I enjoyed while it worked— but as a full time father and student I can only afford to play it inline at the grocery store or during the little downtime I have while vegging on the couch watching a movie; there’s no way I’m putting time into this app, I’d rather just close it and move on to some other time-waster when it isn't working. BUT! When it worked, it was pretty fun..Version: 2.58.29
✓ BonusWould be better if the bonus was the same as pop slots as it’s pretty much the same games.Version: 2.58.21
✓ Slots are fun but customer support not goodI really enjoy playing MGM Slots Live but I recently came into a problem to where the slots were taking tokens without spinning machine. An obvious glitch. I contacted customer support immediately while I was still on the slot machine that was not working and took most all the tokens before I realized it while trying to make the slot machine work. Customer support finally came back to me over 24 hours later stating for me to reset my phone and download the app and re-download it. So if I did that all that work I have would have no tokens and I would waste my time re-downloading the game. No offer to replace tokens lost. I even spent my money on this game to purchase tokens. The game really does aim for your money. I understand it’s business but you should have better customer support, especially when you are dealing with paying customers. I have deleted the game due to this..Version: 2.58.28
✓ Game glitches and doesn’t pay out chipsI’m a newer player and I will say first and foremost, this is a really fun game to play with many different games and contests to play! After I’ve gotten somewhat used to how each game works, I noticed many times during timed contests, the chips would go up as if it’s adding to my total but the amount doesn’t change. Conveniently, the game will credit the lower winnings but the larger ones didn’t add up. Initially I thought I would get credit at the end of the game or in my inbox but I didn’t in either situation. This has happened with several of the games over a couple of days which is extremely disappointing. I’ve bought more chips to finish the contests in hopes that I would get the credits at the end of the game but I didn’t. I hope they fix the glitches and give us the chips we’ve won..Version: 2.58.39
✓ Fun Game! By has quarksLove this game and spend a good amount of time on it, probably more then I should lol. However a big pet peeve I’ve had recently is every opportunity the game has were you need to check in and accumulate a “streak bonus /opportunity” the game will ultimately push you back to the beginning so you can never fulfill any challenges they offer. Also have noticed you will get a really big pay out in some casinos and when you take a break to reply you typically are guaranteed to lose either your entire game balance or 1/3 of it before you realize it’s a constant loosing streak with payout that don’t surpass the total spent in game and half the mini games available only 3 players will make more then they spent so if you didn’t bet 50 mil a hand to accumulate 400k bonus points for the bonus game your pretty much guaranteed to lose it all or break les then even, regardless of piggy pop, wonderland, New York New York, and even Luxars is a loss great game hope it fixes itself with time so I can actually cash out my points!!.Version: 2.58.35
✓ Great graphics and funI enjoy the great graphics and the daily tournaments I.e. bingo etc. However the new feature of daily rewards is disappointing. I have collected daily and it sends me back to day 1 then shows up I am at day 5 too inconsistent. I also downloaded the bingo app and played it for a few days and never received my added bonus. I have spent money on coins and am now thinking of deleting this app..Version: 2.58.35
✓ Not really worth time, but none areThis is the last, and final casino app before I delete. I’ve found them to be mostly the same — play a little while, run out of coins l, come back later, run out of coins again. Make an in-app purchase, usually small dollar, run out of those. It’s actually cyclical lunacy. I’d be better off walking a few blocks and just playing at a real casino. Would not recommend this one or any other app..Version: 2.58.34
✓ Rip OffI don’t know how this app has such high reviews. It is very expensive, more than others. When you get to a group bonus, it will pop up and say, Not Enough People. Then it will take the bonus away or just give you a very small token. Rip Off! On top of that, only a half dozen games to chose from. Payout is worse than a casino. The rewards are a joke. After spending about $1K on this game, only to walk away with enough points to buy a cup of coffee at a casino. I have played a decent amount of these games. This one rates at the bottom of the list. My advice is to stay away!.Version: 2.58.37
✓ Trash pay for playIf you loved this game years ago. It’s nothing what it used to be. They have secretly over time changed pay scales + increased token payout but they are now worth less; evil sales tactic. You can easily blow through 350,000,000 in a second with no payout. They at almost every window try to trick you into payments also. Putting pay buttons right next to slot machine button. Scam..Version: 2.58.43
✓ Zero stars…..Been playing a month now and any slot you seem to accumulate a good amount of bonus points you just end up losing during the bonus rounds, with cheap “shared” payouts and it’s rigged to pay less multipliers the more you’ve gained up. Watch pretty much all the bonus and have not yet seen any one reach the possible jackpot, several occasions during the Volcano spin I’ve hit wins multiple times and nothing gets added to the total. Screen shoot it everytime but you can’t send the screen shots to tech support and they just give a vague response of “we’ve check and all your winnings are accounted for”. Which they have not been. One maybe two more days of trying to climb back out of the gutter but soon deleting!.Version: 2.58.37
✓ MehI normally don’t take the time to write a review, but I’m frustrated! I played banana billions on the “new mgm game” and was supposed to get my “prize” 48hrs after the game ended… I NEVER got the prize and when I contact support they gave me a clearly standardized, completely impersonal, response that said basically they game is NEVER wrong!!! SMH! I like the game but this is very disappointing! Don’t CHEAT ME and then tell me oh the game is right!!! I’m looking for a better slots game to play, one that does not cheat me out of prizes!.Version: 2.58.27
✓ No daily bonus givenNo daily bonus once joining ones gone that’s it deleted.Version: 2.58.17
✓ Fun but watch for glitchesHad a fun time playing this game. The issues arose when I was playing and bonuses and balloons were not being credited back to my balances. Contacted support and no resolution was offered. I even had a screen recording of what was happening, once I realized it and they didn’t even offer to take a look at it. Said I needed to free up space on my phone for it to work properly. I have over half of my storage available then and still do to this day. I did buy chips but would caution anyone that does so as they do not seem to care about anything and will flip the blame to you..Version: 2.58.28
✓ Challenges set for player failureY’all, these challenges are simply wack. Bogus. Ludicrous. Literally billions of dollars spent on Frozen Riches, literal Billions, and I have still not completed the challenge. 2 of the 3 challenges on this platform were finished almost 18 hours ago and I still cannot hit the last 3 tall wilds. 2B in plinko chips and then hit 65/80 xp in a bonus round is absolutely trash and is prevalent. Spare me the algorithm explanation and the rewards because we have tried to use them and cannot even be used in our upcoming trip. We travel to Vegas several times a year and already get comped for rooms through our MGM Gold status through MGM life. We live in Georgia and most things are not even applicable here. The purpose and lure of your challenges are to “win” but really they are excessively hard to beat which benefits only the corporation and not the player. These game are only fashioned to be like Vegas in regards to they are slots. Vegas does not force my bet, nor does it dictate when I can change them. My experience in true Vegas does not count against me as it does in this platform or play. Posting to Google/Apple Play.Version: 2.58.26
✓ BoringSo I wonder if you all are deleting reviews that are negative because I only see 4 and 5 star reviews. It is against the law to only allow positive reviews because it is misleading advertising. Playing the wizard of oz section of the game, or whatever you call it and I quickly got annoyed. Why? You force me to do the stupid mini game where you have to wait for other players to see who will get to the end of the yellow brick road. That needs to be an option and not forced upon players. Not everyone wants to play with others, if I did I would purposely choose a multiplayer game. Not to mention it seemed painfully long, just waiting on people to pick the right potion was ridiculous. I really only played this game because of the cash rewards for getting to a certain level and I will say it's not worth it unless you spend real money. I don't understand how people freely give hard earned, real money to a game that won't give you money back. I guess those people have money to burn, must be nice..Version: 2.58.22
✓ Nah this Gotta be RiggedLike How! I was playing the Dice Game It’s K Q And J a lot of people went with Q so how did the person win a Billion if mostly everyone went with Q And hit the same Amount? Another thing I got a 10 free spin I won 70 million they never Gave it to me?? I liked the game into I noticed people winning billions out of nowhere Literally when everyone playing I see people hitting Billions or it would be like 180 Million like come now.(HOWWW) Plus it’s the same games over and over it gets Boring playing the same Game anyways so yea I’m Done.✌🏾 #Rigged.Version: 2.58.41
✓ I would give 0 stars if I couldThis app is one of the worst money grab fake slots games ever. The only other that compare are the others made by the same developer. Spend real money to win fake things! Yes we all understand what fake slots are.. At least they could do is make the winning % fair.. Winning % is worst than the real Vegas it seems. At least in Vegas @ the MGM I have the illusion of winning real money. Don’t waste your time the slots aren’t any different that you can play on other apps with much better bang for the $!!!!.Version: 2.58.18
✓ Not enough coinsNot enough coins.Version: 2.58.17
✓ Very frustrating and get on my nervesI have been playing this game since November 2021 and it was fun at the beginning! Things started getting weird when i started betting over 50M, there were numerous times the game just kept spinning after I hit the bonus, And I had to exit the game and reboot it, but you don’t get any rewards for your bonus! There were several times when I hit the bonus and never triggered ( what in the world)? All these issues cost me billions of credits! I sent several emails and messages about my issues, all I got back were automatic email response stated they received the email, one week later when I check the claim again, it said the claim were closed! Same routine responses for all the messages and emails I sent! What a shame! There were also several times I tried to buy credits and it kept saying the transaction failed but it did appeared on my credit card! Since they don’t have a customer service hot line and only emails and messages, so I had to call MGM customer service and they told me basically MGM has nothing to do with MGM Slots Live and there were nothing they can do about the issues that I experienced! This is really getting on my nerves now! I spent thousands of dollars on this game that The MGM Rewards sent me the links through my MGM account and now they told me they have nothing to do with this! Shame on you!.Version: 2.58.18
✓ Fun GameI enjoy this game and the rewards seem pretty awesome (haven’t redeemed any yet). Like clockwork I max out my daily bonus for when I get ready to redeem rewards. My only complaint is that there is NOTHING to do with the in-game money you get from the games. But every opportunity the game gets it wants you to spend real money for in-game gambling money. WHATEVER YOU DO, please realize you do not have to spend a dime on this game in order to get reward points as they go up regardless as long as you have the app open. I built my in game cash to 1.8 Billion (did not buy any of this) and blew it on purpose because it literally has NO purpose..Version: 2.58.37
✓ Annoyed at the customer serviceThe game is a lot of fun. Just frustrated at the lack of customer service. Never received my coins for my referrals. When you try to submit a question you’re just texting with a bot. Headed to Vegas in a few weeks and I was really racking up reward points. I pay enough money to the bet mgm app in Michigan so I don’t want to have to buy coins here too..Version: 2.58.30
✓ I’d give it 0 stars if I could…I started playing this game for the first time on 1/3/22 just so it’s noted… this game has lagged out on me almost EVERY SINGLE TIME I get a bonus! I will be in the middle of receiving a bonus play or finally activating a bonus and it will completely freeze or just continue spinning the slots without awarding me anything forcing me to shut down the game and reboot it. I wanted a few different time maybe 5 minutes to see if it would complete to roll and it does not. It’s frustrating when this happens and I exit the game and come back and now no bonus is available. But the only way to pay this issue is by exiting the game completely! I have no idea how much money these issue have cost me but i know it’s quite a bit! I’ll just be going back to myVEGAS slots because at least I know on that game, I won’t get any of these issues!!!!!!.Version: 2.58.12
✓ “Shows” are not funLet us play slots without sitting through 2 minute countdowns. App punishes you for “missing a day” without 24 hours going by..Version: 2.58.52
✓ FrustratedI’ve been playing this game, a lot, probably too much. The game has a tendency to glitch, a lot. When it does, it will freeze or just keep spinning and take my money. Will report an error and not give me my payout. I’ve lost a lot of chips with that, which is frustrating when I’ve paid real money for extra chips. Fun game to play. Yes you don’t invest and be prepared for the glitches. I also question the winning streaks which are always followed by a longer losing streak. I contacted customer support and that got me no answers and my chips are still gone. Fun but player beware!.Version: 2.58.42
✓ Decent time killer, otherwise extremely pointlessThis app is decent if all you’re looking to do is waste time. There’s no real currency. And quite frankly, the rewards they do offer are pretty dumb. All the reward options are ones that I will never use in this lifetime. They don’t offer any reasonable, realistic, or useful rewards, what so ever. This app is only good for wasting your time. Also, how is it they have a 5.0 star rating, when I have gone through and seen plenty of negative reviews myself. For multiple reasons, I don’t trust this app at all..Version: 2.58.29
✓ What’s happeningGame tells me I need to update to continue playing, when I go to update, all it says is open. As in there is no update available. Any help would be appreciated. Sorry for the one star, just hoping you see this!!.Version: 2.58.32
✓ Don’t see the point in this game appHonestly there is nothing special about this game app. They really said copy and paste. Unoriginal. They don’t even offer different rewards for playing this unoriginal game app. They really want your money. I do not recommend buying chips because you will lose them quick. The only good thing about this app is that when you can’t collect gold coins on the other apps because of daily limits you come to this one and get gold coins..Version: 2.58.11
✓ Bonus games glitch after big wins and developers ignore requests for helpUpdate: I removed my original complaint about not getting my bonus game chips. I never got em even though you finally did respond just to tell me you gave them to me…. I have much more to say…. Giving me $1000 chips doesn’t fix any issue.. But fool that I am, I continued to spend and play… well now I’m done spending to play. One would think that someone who spends money almost daily, wouldn’t end up losing all even on low bets…. But fool I am no more. I’m kind of getting over how much time is wasted on the smoke and mirrors. When playing a game, it’s annoying to consistently have my game play stop for up to 10 seconds just to be told I am getting a bonus spot. It’s fun at first but it’s annoying after a while. On some games, time is of the essence and having to stop for what could have been 5-10 spins, can make you lose. When you don’t win, you wasted a ton of chips on nothing. Your pay outs are out of balance as well… drop the annoying smoke and mirrors after a certain game level so people who are loyal spenders don’t get bogged down by extras… I will no longer be spending money in order to play your game, however..Version: 2.58.21
✓ Poor gameGame is a total rip off don’t bother downloading it’s a pre set game that uses bot’s to look like people are winning it’s a scam leave well alone.Version: 2.58.27
✓ Scam alertI generally never write reviews, but this warrants one since it deals with a lot of moving parts. Right off the bat I can tell the developers are hitting your dopamine receptors with free coins. But after 5-15 mins you’re asked to buy a pack of coins or some pop-up deal which will be reduced if you buy it now. The idea of winning a night to stay in the Belaggio for free by playing this game was a good hook, sink and anchor. GG. Woulda been better off paying for it directly. Long story short - I’ve spent over $400 on this game (you don’t notice until apple decides to bill you and all the charges are on one bill) and so far gotten nothing out of it except feeling like I got robbed in broad daylight. - I have requested apple investigate this app and developer. I’m not even going to state a recommendation here because it’s not worth it..Version: 2.58.32
✓ NOT LIKE MYVEGASCame here for a fun slot app and the free milfe loyalty reward points as directed by the MYVEGAS app, but thoroughly disappointed. Predatory at best; trying to gr*pe your wallet at worst. Most “events” are closed leaving you to choose from the current live event (which you are constantly directed to) and a few other selections. Almost all live events seem to require an immense amount of in game currency to net a small (proportional) profit making you buy in over and over. If I wanted to spend money on these kind of odds I would just go to the casino where I have a chance to win real money instead of fake in game currency.. In my opinion — they are trying to deplete your wallet a few dollars at a time. Self sustaining capability of in game currency pales in comparison to MYVEGAS, so if you are looking for a similar experience DO NOT DOWNLOAD..Version: 2.58.18
✓ Music won’t stay off!Games are good But I turned the sound and music off The music keeps turning itself back on. The sound effects remain off. Super annoying so I have to be careful where I open this app.Version: 2.58.6
✓ Love Game But ExpensiveI enjoy this game just as much as My Vegas Slots. I do not like the fact that buying chips are more expensive then the other app. Spend just as much and like I even get quarter of what I would get for in the My Vegas Slots app. I like the fact it doesn’t have a ton of rooms like My Vegas Slots. Just wish we got more chips with our purchases. Hopefully, you guys read your reviews will take that into consideration and start offering more chips in your purchase offers.Version: 2.58.19
✓ Glitches after a monthI enjoy playing this game alot. Its a good relaxing thing before bed. I even got my husband playing. After a month of playing and even paying for chips. There has become a problem. You can enter a casino. And start spinning and the reel just keeps going and going until it finally ends and you end up losing chips because there was an error with the spin. I have lost money by buying chips when they are wasted because the reel is not working. Have entered bonuses just for them to stop working. Very disappointing.Version: 2.58.42
🙂 MGM Slots Live - Vegas Casino Positive Reviews
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⛔ MGM Slots Live - Vegas Casino Problems
