My Movies 4 Pro - Movie & TV App Negative ReviewsBinnerup Consult

My Movies 4 Pro - Movie & TV Negative Reviews

4.8
4.83765 star

Total 13 Negative Reviews

My Movies 4 Pro - Movie & TV App Complaints & User Negative Comments 2023

My Movies 4 Pro - Movie & TV app received 13 complaints, negative comments and reviews by users. Have you ever had a bad experience using My Movies 4 Pro - Movie & TV? Can you share your negative thoughts about my movies 4 pro - movie & tv?

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My Movies 4 Pro - Movie & TV for Negative User Reviews

UpdatingSynchronisation between iOS & OS has stopped. Have not been able to update across platforms..Version: 4.10

New version is awful.It may be faster, but the previous version was far superior. Searching for movies brings up too many titles that aren’t even in the right order. Everything should be alphabetic and it’s not. Something is wrong with the automatic settings on the new version. Regret upgrading..Version: 4.06

Not a fan anymoreHave had this app for over a year, and somewhere along the way, the app started dropping titles…ended up purchasing a duplicate, which is what this app was supposed to help avoid. Sorting into Collections isn’t the easiest process, either. Yes, you got my money for the Pro version, but I’m not recommending this app to others..Version: 4.08

Customer Service is nonexistentThis is the second review I have written in hopes that it will actually be published and help others. I have had this app for some time and have paid for upgrades when available. I got a new phone and since then I cannot get it to work on my new phone. I have contacted customer service multiple times and my requests have largely went ignored. I have asked multiple times how to correct the problem so that I can access my collection with over 1000 titles. I did exactly what they told me to do and it still doesn’t work. I told them via email that it did not work and no one will contact me to correct the issue. It’s very disheartening that you do not stand behind your product..Version: 4.08

AVOID or pay monthly subscription fee!!VERY FRUSTRATING AND DISAPPOINTING!! LOVE this app, and the upgrades are an great improvement. Really GREAT! But my original $2.99 purchase is now $20+ in updates I was charged for in order to maintain functionality— the last $8 to avoid a monthly subscription charge. Was not even offered the option to stick with the lesser functionality of the previous versions. Very disappointing, as one of the main reasons I originally chose this program, was the one-and-done purchase price. Now that I have 5000 movies filed (100+ hours of my time), this company apparently feels that I am at their mercy. Obviously, I will soon be required to pay a MONTHLY fee or give up my access to the app and my movies. Either way, I lose. I would NOT have spent the money on updates if I had known this was the consequence. Take this into consideration when deciding to purchase this admittedly wonderful program..Version: 4.10

I wouldn’t buy this app (forcing customers to repurchase)I found a better Movie App called Movie Buddy ($4.99) which has the exact same features as this app plus you can also BACKUP and RESTORE your library to iCloud. (Sweet) I had to switch after this developer tried make (us) the current customers repurchase the app again. They wanted another $8 to keep using the pro version. I already paid for the pro version once and now they blocked our login so we couldn’t load our movie library unless we paid again. (A lot of work wasted) I was upset at first but now with Movie Buddy I’m much better off..Version: 4.08

Broken sortingSorting no longer works consistently if you have renamed the groups. Worked with no issues in version 3, now seems to randomly sort the groups, maybe by their original names but certainly not by the new names. Think I’ll continue using version 3, wish I’d not paid for v4 now..Version: 4.03

Paid for upgradesThey release new versions of the app (version 4 as of right now) with some new functions, which we all know means that they stop servicing the old app (version 3)… So either pay to upgrade to newer versions as they’re released, or have a database that isn’t kept up; Typical shady business model. Soon, we might have to sign another agreement to pay a monthly subscription fee, and then they’ll raise the subscription fee every year, but that’s okay because it’ll be in the fine print that they are allowed to do that whenever they feel like it..Version: 4.05

Rude customer serviceIf you run to any issues and you contact them instead of taking your feedback and be constructive about it , reply in a rude manner and they ask to take your money and leave regardless of hours you spent uploading your media titles to their app..Version: 4.08

Nice program. But sad attitude with cross platform help.Love this program as it has all the features I want to catalogue my physical collection but as for their attitude towards having it working with old versions (still running the original on my mac), they won’t help as i get constant errors w imdb. I looked at v2 and its locked to trial mode, w access to 52 titles. I refuse to pay again for an app that’s stuck on version two for the longest time while the ipad version is up to version 4. When it’s up to speed then I’ll consider it..Version: 4.08

Forced to purchase product twiceI purchased the original Pro version of this product. A few years down the road I attempted to sync my movies, only to find out it’s no longer “available” unless I purchase version 4. Oh… and I’d better be quick otherwise I’ll have to subscribe soon. I think I’ll create my own app in future to stop these money grabbing leaches. Response to the below developer response: It's not standard practice to pay full price for an app and then be forced to update to the latest version every 3 years at a cost. I'd call that a subscription and I didn't agree to that. Just leave me with the old version. It's just a database of movies, it doesn't have to have the latest security. I'll create my own local version rather than be chained to your costly solution thanks..Version: 4.08

Search Function Worse Than Previous VersionWhen using the search function, there is no way to fully submit the search. As you type in the search field the results populate on a drop down menu, however the app leaves the rest of the collection showing below the pop up making it confusing to see where the pop up ends and the collection begins. Needs an option to fully submit the search and have the screen only show the search results..Version: 4.08

Constant Network Connection ErrorsTrying to sync an existing collection from the previous version & every 3mins: “network error” warning message. Stick with Version 3 for as long as you can coz the upgrade price is currently not worth the drama for the upgraded version 4..Version: 4.07


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