AT&T Remote Support Negative Reviews

AT&T Remote Support App Complaints & User Negative Comments 2024

AT&T Remote Support app received 8 complaints, negative comments and reviews by users. Have you ever had a bad experience using AT&T Remote Support? Can you share your negative thoughts about at&t remote support?

AT&T Remote Support for Negative User Reviews

✓ Never OpensEvery time I click on this app on my phone it never goes past the opening screen. It’s garbage just like their internet service..Lori 84Version: 22.04

✓ Zero StarsApp never opens..Chocolate temptressVersion: 22.11

✓ Does nothing at all.Literally does nothing. It goes to a screen that says “AT&T Remote Support” and never leaves..KdvanderpoolVersion: 21.06

✓ Utterly IncompetentWhat a nightmare. Horrendous “support”. If you can call it that. While I was in Europe, my phone connection was glitchy. After being on the phone with them for a hour unable to help me, they instructed me to delete the cell phone data plan on my phone. That made no sense to me, so I made sure to confirm with the support person that was safe to do. They said that it was and instructed me to continue. When I did, my phone immediately dropped the call. In an instant, per their instruction, I ended up in a foreign country where I did not speak the language, had no phone service to call any one, no one could call me, no text, no email, no navigation system. I was left stranded to figure out how to find a SIM card with no navigation system in a country I where don’t speak the language. Completely screwed me. Absolutely incompetent personal who don’t know what they’re doing..B boy 71Version: 22.04

✓ Why does AT&T need access to photos if checking issues? WI think they accessed my camera also! Sick people that work for AT&T. Don’t let them access you phone.Shelly332Version: 22.11

✓ Remote access for tech supportInstalled the app. my screen showed red and indicated broadcasting but tech support could not see my screen. tried 3 times. didn’t work for me..Penster2021Version: 22.01

✓ The worstA complete joke - even the rep on the phone said this thing never works.SWSW?!?Version: 22.11

✓ Is this malware?Genuinely curious..Ista Dy ChalionVersion: 22.11

AT&T Remote Support works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact AT&T Remote Support.