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Pearson+ App Complaints & User Negative Comments 2024
Pearson+ app received 65 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pearson+? Can you share your negative thoughts about pearson+?
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Pearson+ for Negative User Reviews
✓ Poor usabilityI can’t scroll without the pages glitching even with the ‘continuous scroll’ option, I have to hold the screen if I have to read a certain part at the bottom or top of a page. Highlighting is glitchy too, every time I highlight something it cuts off the last word and it’s really hard to get right(even with an Apple Pencil)- especially if it’s at the end of a page because of the first issue I mentioned. It would be great if you could highlight easily, scroll continuously, and save the figures and tables. Otherwise I like the flash card and note adding option- it’s just not ideal at all for an E-textbook….Version: 1.2.57
✓ Listening to textbook is lacking most important feature.The application for iOS is quite rudimentary. For instance when the read aloud / listen along feature is used it does not track / or move along / indicate where you are on the page that is being read. Nor does it scroll the page to keep you oriented. This renders what would otherwise be a very useful feature a confusing mess should you lose your place on the page while listening along. Because I find this feature very important I may look to purchase my books from another vendor next term especially if they have a better implementation at the read along feature..Version: 1.2.22
✓ Over engineeredI hate this app. objectively it’s fine! it has the textbooks i need and i can highlight the text. that’s all i wanted. however its too engineered for its own good. the highlighting moves the text, every page needs to load and flashes when it does, when i highlight there’s a huge obtrusive box that i can’t figure out how to disable. i hate how the header and footer appears and disappears when i scroll. i wish they’d stay put. this app fills me with rage and if i thought to look for my textbooks on a different app i would not be using pearson. also i cant remove expired textbooks from my library. i have no need for them, im not in the class anymore, can I please remove them??? is there a simpler pearson textbook app that i can use?.Version: 1.2.46
✓ This App is UselessI bought an subscription for my CSS-210 class at the university recommendation. I downloaded the app last week but today it stop working. I contacted customer support and it was worse. The support agent works in a call center reading a script, we went through the troubleshooting steps of uninstalling and the problem got worse I kept getting the message unable to download, the agent hung up the phone. I called back and got the same agent that pretend to be someone else. He asked for my email address to find my account but told me he was reading the other agent notes, I am like? Basically I was told to use website. I asked for a manager and I had to wait 20 minutes for Ann. Who told me that it has be escalated..Version: 1.2.80
✓ At least the old app I could use on all devicesI can’t even use this app for the book I paid $100 for!! My only option is to sit in front of the computer on your garbage platform and read. What year are we in?? I cringe every time I see one of my professors says we’re using Pearson products. Downloaded the app on my phone and this textbook says not compatible for mobile viewing. Tried to download the app on my iPad and it says I need at least iOS 13 but my iPad says it’s up to date at 12.5….. so $100 to access my book electronically meaning more money for Pearson because no printing… and I can’t even access it on my convenient devices. What about the people that don’t have an actual computer? Get with the program Pearson!!!.Version: 1.0.68
✓ Very poor typesetting on EbooksI’m currently in a course that uses Pearson’s Linear Algebra and Differential Equations 4th edition. I bought the electronic version, and the typesetting is the worst I’ve ever seen. Some of the issues are purely cosmetic, meaning you can get the information you need, it just looks terrible. But there have already been multiple cases where I haven’t been able to do assigned homework problems because of how bad the text is. (For those who know Linear Algebra, with problems involving systems of equations, it’s impossible to tell which system goes with which exercise. It’s like, “is this equation the last one for number 13, or the first one for number 14?”) Typesetting problems are not limited to the app. Same issues in the browser, and across all of my devices. I ended up renting the solutions manual just so I can make sense of what the problems are asking. Contacted customer support, waited for several days for a response with no suggestions on how to fix the issue..Version: 1.1.141
✓ Useless for iPadThe old was ok, but it worked. This new app does have cool features, but they are all useless if the app does not let me screen share with my notes taking app. My favorite part of the old app was that they let us split screen taking notes as it makes life easier. I think they are trying to get us to use their note taking section, but it is not as nice as a note taking app. I also like having all my notes together. Since I can’t split screen will be deleting as I have no use for this app. I am extremely upset because split screen sharing seems like a small feature, but in reality makes all the difference..Version: 1.0.57
✓ Frustrating ExperienceThis app is not very usable. Controls frequently conflict with each other and make the app a frustrating experience. These small issues pop up frequently. Just trying to highlight text becomes frustrating because the app registers a left or right movement as a movement to read the next section of a text book. Sometimes the highlight options disappears because the app doesn’t think you’re trying to highlight. This means that sometimes you need to use two hands to simply highlight text which is dumb. Reading itself can be annoying because the app is incredibly sensitive in terms of it’s touch controls. Often it will interpret slight side movements as a gesture which results in it going to the next chapter/section. The developers really need to rethink how features should implemented. I would recommend they look at apps such as Pdf Expert implement their controls. Dedicated buttons for features such as highlight or copying text is much less frustrating because the app requires you to be deliberate in what you are attempting to do instead of trying to guess your intentions. Overall this app is the most frustrating experience I have had when it comes to reading text books. Pearson needs to change their approach to how features are implemented..Version: 1.0.96
✓ DisappointedAs an instructor you could imagine the amount of books I have. Yet I do not have the ability to remove books that are duplicates simply because of various courses that use the same books. And even worse, I cannot control their position. I have to constantly look for the book I need. Why not give the ability to reposition books we are currently using at the top, or change their order to current classes? And the landscape only showing 2 pages, not just 1 is just aggravating..Version: 1.0.57
✓ All it does is redirect me to reader xlIt was a good app but now when I open the app now all it does is tell me to install reader xl. Reader xl then shows the same with Pearson +. Ridiculous..Version: 1.2.5
✓ Can’t Highlight MathGood app but I can’t highlight math text on the iOS app, makes it really inconvenient for technical courses. Please fix this asap!.Version: 1.2.5
✓ Decent reading appPros - search function, access to videos, adjustable text size, hyperlinks to other pertinent sections of the book, cost (subscription $9.99/mo) is much less than renting or buying the book. Cons - navigation could use some improvements - sometimes swiping up causes it to move to the next section. Also, it doesn’t return you to where you left off in a section. When you leave the app briefly (ex: to access calculator), it automatically scrolls back to the top of the section instead of staying where you left off. Or if you click a hyperlink to briefly read another section and go back, you are not where you left off. Annoying, but not a deal-breaker. I will likely use again with future classes that require texts published by Pearson as it is pretty easy to use and less costly than other options. Ideally there would be a subscription service covering multiple publishers. I will likely use it again with future courses where the text is published by Pearson. My alternative is Ideally, would love a similar subscription service covering multiple publishers..Version: 1.0.177
✓ Please make it easier to actually read the textbookI hate etextbooks because of this app. It’s beyond infuriating. It’s impossible to focus and learn any of the material when every five seconds it either jumps to the top of the page, or goes to the next or previous page. When it’s not doing either of those, it’s randomly showing the sidebar that blocks a third of the text and makes it impossible to read the book without tapping to get rid of it, and of course when you try to get rid of it the book then switches to a different page of takes you to the top. Then, you can’t scroll down without it switching. Stop trying to make it so overly user friendly!! People know how to turn book pages, they know how to open up a menu to see the sidebar, all these extra stupid features are making the function of the app as a textbook impossible. But it’s mandatory, and there are no physical textbooks, so we’re forced to suffer through it anyways. This is what you pay for in a college course, and somehow it’s supposed to be on the same level as a physical book that lets you actually read it. If I could rate zero stars I would..Version: 1.2.84
✓ Slow, laggy and no customisationThe FAQ says I can see page numbers as I scroll, wildly inaccurate statement, if I’m allocated part chapters for study, don’t know where to start or end. Every time I accidentally brush sideways instead of down when scrolling pages take ages to reload and never take me back to where I was, also happens if my screen rotates at all. Not a fan!!.Version: 1.2.62
✓ MobileThis app is good and I love having a mobile version of my textbooks but the touch interface makes it hard to use. If you touch the screen while in the middle of reading it will refresh the page and you will have to find your section again. The scroll bar on the side only goes away if you touch the screen in a particular way, otherwise it will cover text. Or if you dont touch the screen right it will refresh completely. You almost have to hold your breath. I almost think its easier to just use a computer..Version: 1.2.46
✓ What kind of etext doesn’t have page numbers?I think the title says it all. Unfortunately, I was hoping this would be my go to for a text book but was extremely wrong. Navigating the textbook was awful! I couldn’t even find page numbers which is really important for doing assigned readings. The pages were hard to pinpoint what I was reading as well when it discussed photos that should be on that designated page (but wasn’t). I think the app needs an update for sure, don’t get me wrong there are great features on this app. However, the lack of page numbers and organization/correlation of the text with photos is what put me off. Oh, also trying to cancel a subscription felt like a journey in itself..Version: 1.2.22
✓ Brutal and there is nothing you can do aboutThis app is a joke. You can’t navigate smoothly through the content. The most important content, the equations, are not formatted correctly and is often completely illegible. The “descriptions” for figures all start and end with the words “greater than less than” instead of <>, which makes listening to the awful “audio book” an even bigger waste of time. The website is just as bad lacking all normal navigation tools with no accessibility options. Not the developers fault but the text is barely comprehensible. I used their “customer support” portal to ask about accessibility issues and spent an hour or more dealing with their snarky and unhelpful agents. But what are you going to do? I’ve told my profs and will tell everyone who will listen and if I come even close to some kind of academic decision maker I will petition against Pearson everywhere I go. Thanks for making me realize how many better free resources for actual learning and understanding there is out there Pearson! Which is nothing, thank you for nothing..Version: 1.2.22
✓ Terrible navigationI can’t believe I paid 70$ for a text book and can’t even navigate through pages smoothly. Highly dissatisfied.Version: 1.2.197
✓ App is meh, search function is garbageIf I‘m searching for a keyword, please show me the results in the order of page number, and not whatever random order pearson decides is best. Also, your list of results should be showing what chapter the result is in, or at least the page number. Publishers such as mcgraw hill and wiley all have much better apps without having to constantly update and rebrand like Pearson. Perhaps it would be a better use of resources if pearson actually fixed their ebook app rather than sunsetting the previous garbage app and telling students to download this new garbage app..Version: 1.1.141
✓ Always says error extracting bookHorrible app… have been having the same issue since Sept 2022 and even after updates still get the same error..Version: 1.2.30
✓ Needs a Major OverhaulIt hurts my heart that I had no choice but to spend $130 on this etext, because I needed the proprietary statistics software that came with it to complete my assignments. I guess when students have no choice but to buy a software product, the product manufacturer isn’t then inclined to keep that software updated and user friendly. For one thing, there is no turning the phone for a wider view of the tiny text. Only vertical, sorry. And when you try to zoom in it is jumpy and unpredictable, and you’ll likely lose too much text so just keep it tiny and vertical and deal with the headache you will inevitably get. The desktop software isn’t much better. Search function is awful - sometimes terms will come up but when you click on them… nothing. No action. Does it at least tell you what page the term is on? Nope. Tough luck. Try google. And then you can’t zoom OUT - this is wild. I can’t fit the page on one screen/browser. And there are these little ‘tips for success’ on the sides of the pages that narrow the margins, making one long column when what would actually be user friendly is a nice square of text that perfectly fits one page into the browser window. I just don’t understand how this expensive platform can be so bad all around. Is anyone trying at all? Had anyone at Pearson actually tried to use these texts? Cmon guys. Quit robbing people. We’re students, for chrissakes!.Version: 1.0.96
✓ Highlighting function doesn't always workI think it's great that I can read my text offline and on the go on my iPad, but the fact that my highlighted text doesn't always get saved is annoying. Plus sometimes when I try to highlight a sentence it doesn't work at all. Hope this can be fixed in a future update.Version: 1.1.141
✓ View is small and bad for the eyesTexts appear small and are default to be small. Zoom is useless, once you remove the fingers, the zoom disappears and the view screen returns to its default setting. I barely finish reading a page and my eyes are hurt. This app is inferior in everyway compared to other reading apps, but I am forced to use as it is the only app that carries my textbook. What a shame!.Version: 1.2.207
✓ Frustratingly difficult to useThe user interface is incredibly frustrating and lacks many features you would expect from an e-book platform. The description states that the app allows for “offline” usage which is necessary for me since I am in a geographically remote area. In the first month had to re-download multiple times to be able to access the book and was unable to access more than one chapter at a time offline. Each time I would try to switch chapters I would get kicked out and left with an access error. I want to like this app but it just isn’t dependable for offline use. Unfortunately I have no other choice as the books I need are not available as Kindle downloads..Version: 1.1.156
✓ Clunky Inefficient AppAs a graduate student, my time is limited. I used this app instead of the company I typically order books from because I had a credit at the campus bookstore. Issues I encountered: 1) App makes you log in and out when switching from a laptop. 2) Searching key terms does not show the page next to the result. 3) Clunky navigation that does not intuitively open and read the book when you click on it. 4) Not easy to navigate back to the page after searching the index. I am frustrated enough to leave this review, hoping developers will improve the platform and others will not encounter these issues..Version: 1.2.22
✓ So close yet so farWhile I appreciate the wide variety of capabilities this app provides, such as flash cards, there is a long ways to go in terms of user friendliness. First, the duplicate books issue drives me nuts. It shouldn’t be so difficult to find the book I’m looking for. Also, there’s glitches whenever you try to highlight something. It’s nearly impossible to get the text to highlight easily, and you’ll end up wasting 5 minutes trying to. Also, I think it’s frustrating how you can’t make the sidebar with the menu completely go away while reading. Another feature which would persuade me to use the app more often would be if it supported animated page turn like in iBooks. The way the page slides over just feels kind of choppy and is visually unappealing. Lastly, the Sepia mode for the page color makes the text a very odd color and is not easy on the eyes. It’s a shame this app isn’t as up to date as other book apps out there, especially since I’m forced to use it as a college student. If these issues were fixed, I think the app would be so much more appealing and possibly enjoyable to use..Version: 1.2.126
✓ Won’t open textbook properlyI have this app on both my iPad and iPhone and it works perfectly on my iPhone but when I open a textbook on my iPad it doesn’t show anything. I have tried deleting and re-downloading but it still does not work. I had to download the old app to access my textbook on my iPad. If this issue could be fixed that would be great otherwise it’s a good app..Version: 1.1.164
✓ Doesn’t workFails to download textbooks.Version: 1.2.5
✓ Needs Improvement, almost great.Pearson has great functions like being able to write flash cards or take notes. It also has audio so you can listen to the text. But they really need to improve the programmed voice to not say things like “underscore” over twenty times when reciting end of chapter questions that have five blanks in it for answers. She (the voice) also fails to pronounce the phonetic pronunciations of terms offered in the book. It’s very awkward with her saying one syllable then spelling the next. She’s clearly an automated voice that they turned loose on the text with no edits. For auditory learners this is problematic. Her tone however, with the exception of some oddly pronounced words, is rather decent. They do need to program her to pause after a dash but over all it’s tolerable between her fumbling through headings, outlines and bulleted lists. Forget about hitting to enter to start a new line with flash cards. When you save it it will smash all the words together anyway so if you need to make a list of things, you’re screwed. I still like the lady and her intonation, but she’s not a replacement for the texts and a big company like Pearson should really work on the accessibility for people who need the audio. One last thing, it needs a button to go full screen with the interface so you aren’t on dark mode with your toolbar and tabs headlighting you..Version: 1.1.059
✓ Somewhat buggyThe app in general is okay from a navigation point of view, and the audio feature is nice, but there is one major bug I’ve run into. Somewhat frequently when resuming from sleep or other changes like navigating the index while audio is running, the app completely loses track of the current page, by which I mean it says it’s on page 384, but that’s not the page I was just reading. Going page back and then forward does not resolve the issue, but if I go back several pages and then return it displays the correct page. Page navigation displays the “correct” page number at the bottom of the app, but the page content displayed is from elsewhere in the book. Most recently while reading a page in the 380s I had this issue. I copied some of the text, and searched the book, finding the page 200-odd pages earlier. It makes me question how certain I can be that I’m reading the right pages, and if I’m missing pages in my studies..Version: 1.2.212
✓ Pearson ReviewAfter using other online text I feel that Pearson could do better. I have found that Pearson text do not automatically begin to play where you left off. Also, if I highlight information on the app it does not show up on the online version and vise versa. Something else that I am not fond of is, it doesn’t highlight or mark the current text that it is reading when using audio. Unfortunately this app could use a few upgrades to compete with some of the other platforms out there. All of that being said it’s much cheaper than buying the actual book. I would not discourage anyone from using this app, but don’t expect all of the bells and whistles that you get on similar apps..Version: 1.1.178
✓ Terrible appTerrible audio book, says backslash backslash backslash and never stops. Also can’t leave audio book, always stuck listening to it. Also error downloading textbook. What’s a terrible app. I can’t believe I’m force to but this for school . So terrible, I would highly recommend not getting this but what can yoy do cause you also are forced to buy these terrible textbooks. So you have to suffer with me experiencing this terrible terrible app. What a tragedy. I wasted so much money on these textbooks. So sad..Version: 1.1.156
✓ Can’t access textbooksAlways says, “Error in extracting book”..Version: 1.1.141
✓ The app is not reliable in its contentThe app is missing a lot of info that is in the book but not in the app. Very disappointing have paid $130 for a book that the access has an expiration date and it doesn’t give the option to print out or save. Very disappointing..Version: 1.2.242
✓ Search informationIt’s very hard to search information from the book or the notes. When I try to search it always tells me to try another term. Never succeeded in searching any information that I need..Version: 1.2.84
✓ SlowIt takes more than 60 seconds to load one page, which makes the ebook unusable..Version: 1.2.203
✓ Not user friendlyPlease allow notes taking on the textbook itself with Apple Pencil. It is so bad when you have to stare at fill in the blank type of questions, and then be forced to write your answer on a separate piece of paper..Version: 1.2.37
✓ Still FrustratedI teach several courses per semester and have done so for more than 15 years. I adopted MyMathLab early on after moving to Pearson, and this app is now the third attempt by Pearson to provide a digital textbook for the courses I teach. The apps continue to improve despite some irritating setbacks. You would think that after so many years, I would be able to arrange the order of my books? (thank you for allowing this in MyLab with the pin and drag options). And when will the duplicates end? It should not be so difficult to locate the book that I want to use. My biggest complaint, though, is the syncing of the app with the website. You would think that this would be a nice feature but it makes it impossible to “hold my finger on a page” to answer a students question and then go back to where I was on the exercise page. And as an instructor, or tenured professor to make the point, I shouldn’t have access to textbooks removed because the MyLab course expired. I used to have contacts at Pearson who set access privileges for some of my textbooks, which migrated over to this new app. But it was a hassle and I don’t have the patience to go through this again. Overall, I appreciate having the app for my iPad. I just wish it were more useful and better suited for instructors..Version: 1.0.68
✓ Textbook loading failed MULTIPLETIMESI’ve seen review and response here from users and developers, they always apologize and promise to improve. However, they’ve noticed problems like this since LAST YEAR, and I still experiencing this problem today. I use this system because my school’s class instruction, if I have my own choice, never use this again!.Version: 1.2.136
✓ Very buggy and infuriating to useI would never use this program if not forced to by the publisher.Version: 1.2.37
✓ Bad design, overpricedThe menu keeps popping up while I'm scrolling! Put page numbers in the table of contents! The top bar is too big. Let us swipe down on an image to close it instead of having to tap x. The textbooks are too expensive..Version: 1.2.197
✓ Wish it was betterI love the fact that there is an app. As a student, the lack of learning tools through Pearson+ is frustrating. Sure you get audio text and the ability to make your own flash cards, but having hundreds, or thousands of questions with answers and rationales available to practice the content would be ideal. It would also benefit students to have an app that will play a single chapter without the freezing. When it freezes, it jumps back to where I started the audio text at that session. That could be one sub section of content, or it could be a whole chapter! My whole point is subscribing and paying additional money for Pearson+ is to better manage my study time, not increase the time and frustration. In all honesty, I believe the audio text should be included in the purchase of the text anyways, like every other text book I have used!.Version: 1.2.104
✓ Good but I can’t exit fullscreen pictures and they should offer more than 3 highlighting colorsCan’t exit the full screen pictures - I tried swiping away, clicking on the top outside of the picture frame, it does not matter. I need to quit the app. Separately, sometimes the page will spaz a little bit before showing up again at the correct spot. They should offer more highlighting colors because it’s an easy addition (even if you don’t need to use it it doesn’t hurt to have it available).Version: 1.2.30
✓ Textbook not workingI can never open the textbook, which is only reason I downloaded the app..Version: 1.2.197
✓ Not enough practice problemsOverall, I like the format of Pearson plus and the tools that it gives you within the application. The embedded concept videos are great and I like the quizzes at the end of most sections. I was envisioning when I purchased this program however that I would be able to answer the questions in the back of the book digitally and receive feedback whether I was right or wrong. Unfortunately you have to refer to the eText to find the answer to some of the questions but even then the answers are not available for all of them. This to me is a severe weakness of the program. Performing practice questions is by far the best way to cement a grasp on a topic in physics however, not having the correct answer means that there is no way to know if I got the right result..Version: 1.1.048
✓ APPThe app is generally good. However, it constantly crashes doing flash cards and when using the audio book function..Version: 1.2.299
✓ Buggy and light on features, for what I’m payingSome good textbooks. Bad: Highlighting is broken, like it frequently doesn’t work. Also can’t edit highlights I’ve managed to make. Annoying: Audio doesn’t sync with text, so if audio references an image you don’t know where to find it. Audio is unlistenable for math and science texts. Can’t export flashcards. Can only export notes as a pdf. Inability to copy even short fragments of text. App’s job should be to help people learn, not to protect your precious IP racket. Overall feels half-baked and like it should be ten times better for what I’m paying..Version: 1.0.131
✓ Lots of bugs, can’t use on more than 1 deviceI like to read my text on my iPad, then listen to it on my iPhone while working out at the gym. Pearson makes me choose. My cynical side thinks it can err on the side of protecting unauthorized use over user satisfaction because… let’s face it, they sell to the universities, not the end user. Their greed or whatever else motivates their decision to not allow me to use it on both of my devices makes the profit motive in academics more obvious. Also it is buggy. It often freezes, jumps randomly to different places in the book, audio spotty, generally frustrating, as if a stem curriculum isn’t hard enough when all the tools are working..Version: 1.2.220
✓ THIS APP HAS ERRORS NEEDED TO BE FIXEDI am very disappointed with this new version of Pearson eText. It used to allow me to read the text in landscape mode, but now I cannot with this app. I am using iPad Pro 2020 and I am totally sure that I DO NOT LOCK THE SCREEN ROTATION. This is a big problem because it does not also allow us to read in split screen, which some of the reviews have already mentioned. Also, I COULD NOT READ THE TEXT IF MY IPAD IS IN DARK MODE. The background is dark and the text is also in black color which makes it impossible to read. I AM A BIG FAN OF PEARSON ETEXT SINCE IT HAS SO MANY FUNCTIONS THAT I CAN UTILIZE TO UNDERSTAND THE TEXT AND STUDY MY SUBJECTS. HOWEVER, I TRULY BELIVE THAT THESE ERRORS MUST BE FIXED. I hope that the developers of the app will consider these problems and do something to live up to the old version of the app, which is Pearson eText. This is not a “Plus” version. This is a “MINUS” version..Version: 1.0.50
✓ BruhHow tf do I find practice questions in the etext Also let me download as a pdf u freak.Version: 1.2.189
✓ Only one complaint so farI have been using this with an Anatomy and Physiology course and I have really enjoyed it. It’s easy to navigate and the layout is great. But! I mainly use this for the audiobook feature of the text book. I have a long commute and need to be able to listen to the textbook while driving. In the beginning it was great but after an update I can no longer listen to the audio if my phone goes to sleep. The audio will not play unless the screen is on and active. This makes it impossible to listen to the whole chapter while doing something else. Very irritating. Other than that it’s the best textbook app I’ve used..Version: 1.2.5
✓ App is uselessI love the Pearson Plus website on my laptop. Highly recommend the subscription, and I’ve been telling everyone I know that is taking classes about it. It saved me $200 in one class alone. HOWEVER, the app is awful. You can not access the book to actually read the text at all. It just pulls up a blank page with a loading wheel, but the text never loads. I’ve deleted, redownloaded, updated the app. Nothing fixes this problem. I reached out to the feedback email provided by Pearson and have yet to get a response back. The audio is also an issue because it will only play one segment of the book over and over rather than starting the next part on its own. My textbook is written in many short sections that makeup a chapter so every couple of minutes I have to manually select the next part. Very annoying. Again, I love the Pearson Plus website on my actual laptop. The subscription service was a fantastic idea. I just hope these app issues get resolved quickly. Classes start next week, and I really depend on being able to read/listen to my textbook during my commutes to and from school and work..Version: 1.0.52
✓ You need to dieLike actually I spent my whole life trying to open my damn textbook only for you to hit me with the subscribe to premium so I can open it on my tablet.Version: 1.2.299
✓ Unwieldy, inconvenient, and finickyI had to download the app because the ebook features weren’t supported in my browser. That’s fine. But the app doesn’t really work either. If I accidentally rotate my screen, the text automatically scrolls all the way back to the top of the section instead of saving my place. It also resets to the top of the section any time I accidentally touch anything that I didn’t mean to, so I have to be very careful. This causes a lot of unnecessary scrolling. Also the highlighter function sometimes works and sometimes doesn’t, depending on the amount of text I’d like to highlight and the location on the page. Every once in awhile I’m trying to highlight something important and I accidentally switch to a whole different section, causing the above problem again. Using this book has been a very frustrating experience. If I could use the browser version I would, but unfortunately I’m stuck with this janky app. Luckily I found a really cheap used copy of the print textbook on Abe books, and it’s only one edition older than the required edition for my class. I definitely recommend any student go the used book route rather than attempt to navigate this fail of an ebook. One star..Version: 1.0.62
✓ Pages constantly jumping around as I try to readIf I scroll anything more than a snail’s pace pages start flipping randomly and I have to struggle to find where I left off. It’s even worse when using split screen on the iPad. Every little movement might flip the page when I don’t want it to, and flipping back and trying to scroll back down to where I was flips the pages back again. Very frustrating and not conducive to learning. I think it would be better if we had to tap an arrow in the corner to flip the page instead..Version: 1.0.147
✓ Really badDoes not work.Version: 1.1.156
✓ App works ok, but not greatThe app has a few bugs and quirks that sometimes make it frustrating to use. It’s a real shame that one is forced to use the Pearson app to read their textbooks versus using a more standard PDF reader. Pearson, I would suggest that, if you don’t want people to find alternate means of obtaining textbooks, perhaps you should offer a first-class reader environment..Version: 1.2.126
✓ Error Extracting BookAlways says error extracting book. I spend all that money and I can’t even use it lol.Version: 1.1.172
✓ The app is very buggyThere are multiple aggravating bugs I’ve observed in this app: 1) The eText only works on one device and never loads on the others 2) I’ll leave the app and come back to a completely different spot in my textbook, or 3) I’ll leave and come back to see all the numbers and symbols have increased in font 4) I cannot highlight symbols or any formulas (even within the actual text and not just a diagram) 5) I’ll tilt the screen of a hand-held device and the textbook will take me to a completely different unit or the symbols and numbers will enlarge 6) the audio is very spotty and doesn’t show you where in the book you’re at other than the chapter title 7) I’ll touch the screen and the size of everything except the diagrams will change and the screen will shake, even if my hand is perfectly still 8) The videos are very blurry for ~10-15 seconds each time 9) scrolling makes any audio spotty, whether on the audiobook or on other apps I’m using. These bugs have been exceedingly inconvenient for studying. I hope other people won’t experience these. Thank you..Version: 1.2.229
✓ Please listen :(I like being able to have all my textbooks in one place, and to have such easy access to them at all times. However, this app is actually driving me insane. 1) it took me 4 days to even figure out how to open my textbooks on my iPad. The app looks like there is a better layout, but for some reason it defaults my app to a page with just textbook names. 2) I love to highlight important information as I read, but every time I try to, it takes me to the next page or the page before!!!! It is so annoying! I wish there was a way to lock my page so I don’t have to reload the page over and over. Also, why do I have to even select text? I want to be able to select a highlighter and just highlight the text without having to select the words. I wish there was a better way to annotate. 3) when I read my book along side of my notes with split screen, I cannot scroll without it going to previous or future pages. A lock feature would help with this as well! 4) I often have to site page numbers for my homework, and there are no page numbers in the app. Why….? Overall, I kind of wish I would’ve just invested in paper textbooks instead of an iPad specifically for this app. Oh well..Version: 1.0.68
✓ Irritating bugs on iPadThere are several bugs on iPad that make multitasking and usability challenging. First, if I’m scrolled to the middle of a chapter and change apps, I.e. to Goodnotes to look at my class notes, when I come back, it scrolls back to the top of the chapter and I lose my place. This happens with any app, and is very frustrating as I do homework and study. Second, the app now has started occasionally backing all the way out of the textbook when I task switch to another app. This has happened twice today, since an update recently happened. Third, When I have the index open and am moving back and forth between sections of a chapter (I.e. section 9.2, then to 9.6, then back to 9.2) the current section indicator shows the wrong chapter section, or will show two chapter sections are active and highlighted. Changing to a different one doesn’t help. The only way to fix that is to go to a completely different chapter and come back to refresh the page. I love the majority of the features of this app, more than the other major college textbook app, but these bugs make studying and homework more time consuming and frustrating..Version: 1.2.203
✓ Poor QualityThe App doesn’t include My Biz Labs, which is arguably the most important part of the course. My biz labs also require many cookies and cache adjustments due to numerous pop ups required, which seems extremely lazy and outdated on the developers’ part. The labs also don’t work on your phone’s browser very well, so you can pretty much only do them on your computer. The app without the labs is rather useless. Overall disappointing. I think a lot of the positive reviews seem fake..Version: 1.1.178
✓ Getting betterThank you for the improvements. Enabling landscape mode is a great addition. 👍. However, page display is still limited by the rigid zoom factor, fit to width and page. When in landscape mode, 2 pages are displayed instead of the page of interest. It would be great to manage page reading by also enabling the ability to control desired font size in addition to zoom factor. Lastly, sometimes the app would not load the book content correctly. It is stuck at the spinner, no content is loaded..Version: 1.0.57
✓ It’s okayReally like that there is an “audiobook” function. But highlighting is difficult, especially given that any special characters (sub or super text, equations, etc.) will not be highlighted and actually cause the whole highlight to fail. Have to highlight in chunks around important equations or nomenclature. Very annoying..Version: 1.2.242
✓ Needs page numbersI had a good experience with this app, and I absolutely love the search capabilities because it helps me out. But one thing I can’t forgive it for is not having the page numbers on the textbook. I had an assignment where I had to answer certain questions from exact page numbers, and I had no idea what those questions were. I tried looking everywhere to get a page number and absolutely nothing popped up. I was fortunate to explain to my professor what was going on and she gave me the direct questions, but another professor deducts points from every assignment because I can’t cite direct pages; I can only cite chapters. Overall worth it, but it just needs page numbers to be perfect..Version: 1.0.111
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