SUPERSTAR ATEEZ Negative Reviews

SUPERSTAR ATEEZ App Complaints & User Negative Comments 2024

SUPERSTAR ATEEZ app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using SUPERSTAR ATEEZ? Can you share your negative thoughts about superstar ateez?

SUPERSTAR ATEEZ for Negative User Reviews

✓ I LOVE Ateez, but the superstar app needs to be updatedI am SO tired of the pause button popping up and interrupting me when I’m playing a song !! My finger won’t even be remotely close to the pause button but the app still decided to interrupt me with it because it thinks I’m clicking it. It’s interrupted me SSSSOOOOOOOOOOOOOOOOOOOO many times that I don’t enjoy playing the game anymore. I LOVE Ateez and want to continue supporting them through the game but the pause button has me seriously thinking about dropping the app. I can’t enjoy the game anymore because of this anymore. I’ve tried whipping my screen completely clean, literally clearly an inch away from the pause button, and the app still pauses the game for me 🤦🏽‍♀️🤦🏽‍♀️ I’m so tired of it, I can’t anymore.Skittle13Version: 3.13.1

✓ BadThe easy is easy obviously but medium mode is so slow and hard is very hard so there isnt rlly a medium mode which is annoying bc the current medium mode is too easy fir my but the hard mode is to hard so it isnt fun.……………….,,,,.,,,,,,,,,..,Version: 3.10.1

✓ Keeps CrashingI love this game so much! But recently every time i open the song selection menu or begin a game, it crashes. I don’t know why or how to fix this but it makes the game unplayable. I deleted the game and redownloaded it in hopes it would fix it but even the beginning trial round crashes. I restarted my phone and cleared space and it’s continuing to do so..GabbiewzVersion: 3.3.5

✓ Recent bugHey! So I loved this game but recently in the last month, it’s been impossible to play. I end up missing notes that I’m sure I press. I’m not that bad of a player. I’ve tried touch sync but I’m not sure it does anything. The same problem is happening with YG version too! Please fix this!.Alix1519Version: 3.13.4

✓ Great game but super slowI really love ateez and the game itself is really good except the beats move almost in slow motion, so it would be good if we could be able to change the speed of them because I find in other rhythm games they move at a faster pace and it’s a bit weird trying to click the slowly moving beats and they all cluster together. Besides that the interface seems pretty slow and super outdated, hope it gets updated. But the games okay overall, not my favorite download..SugataejjkVersion: 3.9.5

✓ Uh.I used a R Star card code I got from my Outlaw album and it gave me a B star card?.. this is stupid..FlNLEYYVersion: 3.9.3

✓ My Account was DeletedI’ve been playing this game and enjoying ever since it was first released. I’ve had no issues and spent so much time completing missions and collecting cards. But today I went on to play and it signed me out, I tried to sign in and it says my account is invalid?? It ended making me create a new account and now all of my data is gone. All of the cards I’ve earned (which was a LOT and limited edition ones ☹️) were gone. All of the points and stars I earned are gone too. I’m honestly so upset seeing as how much time I spent for this game. Can you please return my account or tell me how to retrieve it?.StevieXIVVersion: 3.3.11

✓ Stuck at 89.1% loadingI have loved this game for a while along with other superstar games and have never really had any issues until now. For the past week whenever ive tried to play the loading screen has gotten stuck at 89.1% and doesn’t continue to load. I’ve tried to reset my phone and clear cache but it’s fine nothing. I’ve trouble shooter with wifi too but nothing works. I won’t give my review 1 star because I like the actual game but I can’t even play. Is there a way to fix it?.Orchids_zoomyVersion: 3.8.1

✓ Fun but—-The game is fun leveling your cards is simple enough but— if you play for Lima while and you start doing good in songs and increase your level to normal or hard I find that it stops picking up your slide notes, I didn’t have this problem when I was spending lots of money on events but once I stopped spending money slides stop picking me up making it impossible to get three stars and in return you won’t be able to fully pass any of the events, but I shouldn’t have to drop hundreds on a game just for an event that only twenty people get to win— guess I will be uninstalling the game very sad..BakavsiandhnsVersion: 3.10.1

✓ WhyTell me why it keeps saying i've missed them when i CLEARLY hit them it's like this game wants to sabotage me frfr.FuijgdsweVersion: 3.9.6

✓ AngryI can’t even open the game because it keeps crashing at 99% I see others are also having this problem. Fix it please so we can actually play the game.MisunahVersion: 3.5.3

✓ Don’t downloadThe videos don’t load for getting cards and you don’t get bonus points even when you do get them the app crashes loads and sometimes don’t even load it needs sorting out it’s a shame.Daisy x Jimin x BTS xVersion: 3.13.2

✓ PLEASE HELP OR FIX THIS :(Hi! I’ve been playing the game for a few months and I absolutely love it and I tried to create a dalcom id so i could log in with another device but since then I can’t log into the game anymore. Please fix this..St4yt1nyVersion: 3.11.6

✓ SeonghwaDO A SEONGHWA EVENT ON THE GAME OR ELSE I WILL KILL YOU! DO IT IF YOU LOVE SEONGHWA.👹.AT1NYVersion: 3.14.3

✓ BruhWhy did superstar have to be the one to produce ateez’s game???? i adore ateez (hence, the two stars as opposed to just one), but the application has a reoccurring issue where it will give you a MISS on notes where you undoubtedly clicked the correct key which screws you over on missions. on the topic of missions, they’re incredibly repetitive (get on rhythm hive’s level) and the reward distributions are far from proportional. it will give you a card pack of ten for some missions, and then, for others, only gift you 3,000 rhythm points (which literally gets you no where). the card power-up system could also use A LOT of work, not to mention the way it eats through your rhythm points and puts you in a position where you have like a million cards, but an insufficient number of rhythm points to power them up. this game clearly only favors people who are willing to put actual cash into it - we’ve been known - and it’s just all so frustrating because it feels like it should be *fixable.* not a bad game, just could use a lot of improvement..DocScogginVersion: 3.3.5

✓ CrashesI did love this game, but ever since the game’s update from 3 weeks ago it just crashes whenever I try to play it. It’s weird because I couldn’t play them game without updating it, but then when I updated it I still couldn’t play because of the crashes..FCDOJCVersion: 3.3.7

✓ Everything is fine except for oneI have been playing Superstar rhythm games for over a year and there has always been one issue I find irritating the most. I still don’t understand how and why after a certain time playing, even though I’ve linked and signed in my account, when I start the game to play it will just appear the starting screen for new players. Then, either I lose my account and have to play with a new one, or I am able to to log in with my account but have to go through ridiculous and complicated steps. I had just lost my SS ATEEZ account AGAIN. I’ve even lost TWO other accounts (one in SS LOONA and one in SS JYP). And I KNOW this isn’t a me problem, I saw my friends AND many people on the internet complain about this issue. Yet there were simple responses such as “try to find your account by asking Dalcomsoft to send you this”, “if you still can’t find your account following these steps, your only choice is to accept it”,… NONE of the responses comes from Dalcomsoft, absolutely NO explaination as to HOW and WHY some people just lose their account so suddenly. By losing our accounts that way, our efforts go to waste, our money goes to waste, every data in that account just evaporates, isn’t it ridiculous? I need a response to this AND an explanation in detail..Challenge me if you canVersion: 3.8.1

✓ Volume not workingThe game works fine and i really want to play it however there is no sound. have checked all the settings and confirmed the problem is not with my phone it’s with the app. would like it fixed asap so i can play :).WommybotVersion: 3.5.6

✓ App does not start after update.Love the game and want to play. Will change rating once it works again..NamoruenVersion: 3.5.6

✓ Want My Account BackThe last few days Superstar Ateez has been kicking me out when I watch adds for free gifts and crashing a lot. I thought if I removed the app and re-downloaded it, maybe my problems would be fixed. Now I can't use Facebook, what I linked my account with, to recover my lost account. Plus the app kicks me out when I try to sign in with Facebook to get back ALL my lost data. This needs to be resolved..Killer_PixieVersion: 3.3.7

✓ Got logged outSuddenly got logged out and I can’t log in back!!! I spent money too!!!.Azi0813Version: 3.5.11

✓ Great Game! One problem,I’ve been playing this game for over a year and I have to say, it’s the best rhythm game that I have ever played. I’ve had no problems with it up until now. I recently won an event and was told to send an email to the superstar ateez team with instructions on how to claim my prize and get it sent to me. I did this and followed the instructions to perfection, and they sent me a follow up email saying that it should deliver in about 3 weeks. Well, it’s been over a month now and I’ve sent countless emails trying to get an update about why I’ve received no follow up emails from them about my prize getting delivered. I’m sad and disappointed because I love this game so much, but something like this has made me want to stop playing. Especially when the prize I won was one that I could only get by entering a paid raffle. If anyone from the Superstar Ateez team sees this, please contact me via email. Open the inbox, you will see the many emails I have sent, and reply to one. For fellow atinys, I highly encourage playing this game! However, be careful and hesitant when entering raffles and giveaways. Their support team is not great at reaching out in case something goes wrong. UPDATE: My prize has still not arrived, or even shipped for all I know. I am very frustrated, and rightfully so. It has been over 2 months since I won. I’ll update this late once I know more..Gwen Jones (gwuh)Version: 3.7.10

✓ Not Free to Play FriendlyI love these games, I started with superstar BTS when it first came out and played up until it was removed. I’m now playing superstar ATEEZ and lots is really different. Although game play is exactly the same there is a huge difference in card collecting and events. With the ATEEZ version there is just an enormous amount of different themes for each album, which wouldn’t normally be a bad thing except there is just too many of which are completely limited and unattainable to new players. On top of this the actual events in which your supposed to collect these cards only last about a week, and there’s absolutely no way anyone could be free to play and still collect the event theme or even a third of the event prizes. The ATEEZ version of this game is completely different to the BTS version in the way the events are primarily about buy/collecting new theme cards rather than reward you for doing actual tasks in game, like levelling up cards and completing songs. The current BOUNCY event requires you get the themed cards for both the BOUNCY theme and Chili theme but you can’t get either without paying or using diamonds. Those event tasks alone are 2/3 of the entire event list. And when you do get a card by chance in a diamond pull the reward is still gacha, you aren’t guaranteed themed cards in either the diamond pulls or the event prizes. If you can’t get all the cards you can’t complete the 3 other tasks where you have to get a specific score on the song which means out of the 21 tasks for every event most players will only be able to complete 3 entire tasks themselves..Absolute garbagefireVersion: 3.8.3

SUPERSTAR ATEEZ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SUPERSTAR ATEEZ.