Pronto - San Diego Positive Reviews

Pronto - San Diego App User Positive Comments 2024

Pronto - San Diego app received 11 positive comments and reviews by users. Can you share your positive thoughts about pronto - san diego?

Pronto - San Diego for Positive User Reviews

✓ So simple So fastSo simple and fast to get a ticket. Even if the trolley pulls up as you get there…. Just a quick scan of your app and you’re good to jump on and go. Love the built-in max charge; so if your going multiple places it caps your charge at the appropriate day pass….. It really feel like it’s looking out for my best interest. Love it!!.San Diego ContractorVersion: 4.051

✓ Works well. Add Apple Pay support to make it great!Pronto works well once it is setup. However, the initial setup takes a good bit of data entry, especially for the credit card payment (card number, expiry, CVV, full address, …) If it supported Apple Pay, this would be much easier. Similarly, if it supported Sign In with Apple, that would streamline the account creation part..KR-maxVersion: 4.033

✓ I was disappointed it replaced Compass but now I’m happyIt’s easy to use, but the best part was the customer service. I had a problem because I created my account on my iPad but the app only operates on one device. Transferring to my iPhone screwed the account (maybe a stars reduction). I called customer service and although I had a 5-7 minute wait, the service agent spent a lot of patient time helping to correct the issue. And after that he also change our profile from Adult to Senior ( yes, we are seniors). I’ll look past the minor app issues to recognize the great support..SoCal ListenerVersion: 4.033

✓ My Pronto Experience…I love the Pronto pass. I’m haven’t been a “bus/trolley” user, ever, for several reasons… 1) I absolutely hate buying a bus pass due to my influx of using my personal car for transportation. 2) The fact that your bus pass doesn’t roll-over if not used w/in the 30days (the month) it was purchased irritated me because I’d end up wasting or throwing away my “unused” portion (had I used my personal car). 3) Your bus pass is/was always too expensive for me to purchase (I believe it was or is approx $70). The Pronto Pass I downloaded on my phone and, at my convenience, I can load whatever amount I can afford at a specific time. See that’s important to me because I have limited funds. I find the Pronto Pass is allowing me the freedom to choose wether or not I take the bus/trolley and not worry about losing money because I chose another mode of transportation. And, that freedom, alone, is opening up my, otherwise, negative opinions of public transportation. I hope I conveyed my point, really not sure if I did but one thing is sure…I love the Pronto Pass!! Keep it going it works for me!!! Respectfully, Sheila C OMG I’m having a difficult time sending this review because of this Nickname crap!! I’ll try one more time….BussheVersion: 4.051

✓ Tardiness & waitTry to do a better job on having maintenance of the vehicle checked before taking clients on it. Since it has had several times not being functioning as it should in some of the transportations I have taking...Mafiaxr821Version: 4.082

✓ Overpaying for one time useI needed public transportation when I didn’t have a car a year ago. Compass cloud was great because I only paid for what I needed and it was easy to add youth tickets for my kids. I just need to take the bus this one time so I’m overpaying for a ticket and I don’t know how to add child tickets to it..Never wanted to be a cstomerVersion: 1.0

✓ App crashing?Pronto is super helpful and really easy to use but after the IOS 16 update, it started crashing. I know it’s not the app developers fault but it’s been months and they still haven’t done anything about. Gross negligence at its finest. If it doesn’t start working I’ll stop using..Madisonj391Version: 4.051

✓ Pronto ImpressionsI like the app. There is a lot to it, and I’m still not completely comfortable using all of its features, but I do believe it has enough features for you to be able to find out anything you need to know. It is really convenient to have the app on my iPhone and use the value added feature to just scan my phone under the machine on the bus. Since it does your bookkeeping for you, you always know how much is in your account, and never feel as though you’re not taking the bus often enough to justify buying a monthly pass, since your balance carries over month to month. I need a tutor to schedule a trip where multiple buses are involved at this point, though. All in all, I am happy with the Pronto system..PigsooieeVersion: 4.033

✓ Re: ScheduleI couldn’t get the app to show me a schedule. Every time I put in a round trip ( date and time ) and press search the app would login me out . Even if I just put in a one way it would login me out . It would be a great app if you could plan a trip and see the schedule.Schedule issuesVersion: 4.051

✓ Great app for transit fares!I’ve been traveling the California coast and found that the Pronto app is one of the best local apps for transit fare payment. My second favorite for paying transit fares was in Monterey where you could simply use your credit card and it would track the swipes with your card, maxing out daily fare at the day pass rate. I like that pronto does something similar although a nice enhancement would be to include Apple Pay as an option or a way to not have to pre load $5 or more onto the pass at a time..ActionCatVersion: 4.033

✓ App is great butAfter using the Pronto app since it first launched, it is easy to load your virtual card, see what your balance is, and load it if you see that the balance is low. My only issue is that it is so hard to actually use the scan system either in the bus and for the scanners by the train stations. It takes a while to get it correctly lined up with the scanner to read and then sometimes it feels like I would take to much time on the bus, wasting the bus drivers and passengers time. I still have not found the sweet spot to get it scanned correctly without taking too much time..Gr8ydolphinVersion: 4.044