Hardee's Mobile Ordering Positive Reviews

Hardee's Mobile Ordering App User Positive Comments 2024

Hardee's Mobile Ordering app received 7 positive comments and reviews by users. Can you share your positive thoughts about hardee's mobile ordering?

Hardee's Mobile Ordering for Positive User Reviews

✓ The app and rewards are great butHi I wanted to give you some feedback regarding the app and the rewards program. I really like the app and rewards program. I use it every time that I eat at Hardee’s. Honestly I eat at Hardee’s a lot more now since having the app and the rewards program. I do however have some not so good feedback regarding the in store pick up process. The employees seem to put the online orders last. On multiple occasions, I have had to wait in restaurant an extra 20-30 minutes waiting on my order because they put it last. The whole point of order ahead and online is to skip the line and it be ready when you are there and that has not been the case. If that issue could be worked out it would be great. But again the app is awesome..Knowlesf06Version: 2.17.0

✓ Do they know they have an app?Lol, I’m not even mad, because they made our order, but here’s what went down. We go to the Hardee’s in our town, order on the app, pull to the drive-thru and the lady says “I’m sorry we don’t have an app”. Lol I hope you do because I gave someone my CC for food. Anyway, we pull to the window, show her the app & that we paid & it is this location. The manager came over & said “umm I’m going to have to call my boss bc I have no idea”. They made our food, but y’all might want to make sure your stores know they have app orders available..Fabie82Version: 1.0.0

✓ Great Service at Store, App needs workI love this store in Effingham IL. They always take great care of me. But I got a notification from my app stating if I bought a large fry I would receive a large fry for the remaining 177 days of 2022. The store had no clue as to what I was referring to, and the notification disappeared when I clicked on it to open my app..Nate RouleauVersion: 2.5.3

✓ Easy but needs workThe app is super easy to use to get what you’re wanting but the text messages split into four at any random order and splits the link up to prevent me from using it to tell them to start making my order. Not everyone is aware of their own app but I’m sure with time that everyone will get it figured out..ShinjiidVersion: 2.4.4

✓ Really good but one small complaintI really like this app overall, it’s super easy to use and the fact that it pings the restaurant to let them know you nearby is super convenient. However that last bit is also related to my one complaint, there is currently no way to order a soda without ice. I personally do not like ice in my drinks, if it’s too cold it hurts my teeth, but since the app automatically lets the restaurant know when you are close by, the employees have already prepared my drink when I arrive at the drive thru so they have to make me a new drink w/o the ice potentially wasting my previous drink..Cyborg HueyVersion: 2.17.1

✓ App FeedbackIt seems that a bug or issue has started where, if I choose the category I want “combos, chicken, sides, etc” it will always jump back to the “featured” tab. It wont let me select anything else. As for a feature to add possibly, allow camera access to scan the receipt barcode as an option for star redemption?🤔.Immapayne02Version: 2.17.0

✓ Not getting Rewards and employees not knowledgeable on how to process Rewards!The App is a great way to order ahead and I have used it mostly when preparing to travel in order to pickup food along the way. The first three times I received my Rewards points after picking up my food order but on my last App order I have yet to receive my Rewards points even three days later. Also, when I visited the Scotland Neck, NC location to place an order and redeem some of my Rewards points for a free sandwich, no one knew what to do and was unable to redeem my points. I hope you can address these two issues soon. Thank You..Army Vet 1979Version: 2.17.1