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Lasta: Healthy Weight Loss App Complaints & User Negative Comments 2024
Lasta: Healthy Weight Loss app received 59 complaints, negative comments and reviews by users. Have you ever had a bad experience using Lasta: Healthy Weight Loss? Can you share your negative thoughts about lasta: healthy weight loss?
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Lasta: Healthy Weight Loss for Negative User Reviews
✓ Like the idea but missing basic functionsFor motivation, it’s great. For tracking purposes, it’s seriously lacking some basic features. The start and stop on the timer is a little confusing and if you mess up you can’t go back and adjust your timing. I also accidentally didn’t “properly” end my last fast (as the questioning was confusing) and it wiped out my fast. I can’t go back and edit. This is frustrating since there was a day where I forgot to start my fast (I was out eating dinner) and remembered to log it when I got home. If the fasting times could be edited, I would give this app five stars..Version: 1.4.7
✓ So disappointedThis app is by subscription only. Pretty useless, it will count your fasting , other than that nothing else. If you want to cancel it , it’s not possible. I’m writing back and forth with some customer service people and all they do is to give me ticket number. I feel scammed with this app. Be aware!.Version: 1.4.7
✓ Cancelled but took some timeUPDATE - they did finally cancel and now are being more helpful. Initially it was extremely hard to get anyone to respond to any communication. You can’t just cancel this app through apple or even online. They force you to email and the phone number listed says that there is no one available to speak with you. Nothing is worse than not being able to manage your account online or through the app especially when no one answers their customer service phone..Version: 1.5.5
✓ Can’t cancel subscription easily.Beware..Version: 1.5.4
✓ Cannot cancel. Don’t buy.I purchased it because it says you can cancel at anytime. After use it I finds out it’s not working for me. So I want to cancel. There is no cancel button. You have to contact them. After sending an email, it replies you someone will contact you in 24 hours. But it’s been a week, nobody replies me. Nothing. Still nobody contact me. It’s a fraud, don’t buy. My lawyer is drafting a letter to sue them..Version: 1.5.5
✓ GarbageDoesn’t even give you the opportunity to try the app wants you to pay the second you use it. Nope. Bye.Version: 1.4.9
✓ Rip offDeceptive!!! Don’t pay for this APPLE should either remove this app from the App Store or compel the developers to be upfront with their subscription model! This is Ridiculous.Version: 1.5.6
✓ Not sure what to think about it..I am not even planning to purchase a subscription.. after all of my details being put the app estimated loss of 10kg in 4 weeks.. this isn’t a healthy way of losing weight. National guidelines says 0.5kg a week is a healthy way; not 2.5kg as per your app. Something you need to work on I guess..Version: 1.4.9
✓ Currently trying to get my money back…no luck yet.Stay away from this app. Seems like a scam. I love when apps say to try it for free, so you do. But, I didn’t find the app useful. Tried to cancel from my phone but you can’t. Tried to reach someone but you can’t get a hold of anyone. Trying to get my money back but hasn’t happened yet..Version: 1.5.9
✓ ABSOLUTELY TERRIBLEI am giving this app zero stars. (Even though I need to mark at least 1). After making an accidental purchase and loosing $50 Canadian, I emailed their support and got a reply stating no refunds will be happening due to an accidental purchase. That is pathetic. The only way to get a refund is if their “meal plan program” does not in fact help you lose weight. I am very unhappy and do not recommend even thinking about going ahead with this app or program..Version: 1.2.3
✓ ScamBeware this app does not send a renewal reminder and you will be charged for any renewals automatically. It is difficult to work out how to cancel. Do not sign up to this app. Despite me not using the app and me asking to cancel my renewal they have not been responsive. Do not recommend..Version: 1.5.5
✓ Misleading, overpriced, and not worth the hassleI recently purchased the Lasta app, believing it to be a Chair Yoga app. However, I was disappointed to discover that the yoga component is only a minor part of the app, with the majority of the content focused on dieting. The Chair Yoga section was poorly executed. The instructions were unclear, and the accompanying images did not match the instructions, making it difficult to follow along and benefit from the exercises. Moreover, I found the app to be overpriced for the limited information it provides. I contacted the company the day after my purchase to cancel my subscription and request a refund. While they did cancel my subscription, they refused to refund my money. Feeling somewhat deceived by the advertising for this app, I decided to spend some time exploring it to see if I could derive any value from it. Unfortunately, I found it to be of little use and decided to delete it completely to avoid cluttering my phone. The app is not as it was portrayed, and the customer service was unsatisfactory. I would not recommend Lasta to others. It's important to know what you're getting before you make a purchase, and unfortunately, Lasta did not live up to its promises..Version: 1.6.3
✓ Don’t waste your moneyThey will take your money. Impossible to cancel the subscription. Customer service doesn’t reply to emails. Expensive!.Version: 1.5.5
✓ Lost me at the high price and fishing me for info firstBe up front that the app cost $$$ before getting me to fill in information to then sideline me with a high subscription cost. The app was looking nice and I was wondering it there was a paid tier (thought there was a free tier) but was thinking of paying something towards it to help me in fasting. Instead I’ll be removing the app and looking to another app with a more fair cost. Even when getting the so called 84% discount is outrageous..Version: 1.5.1
✓ App needs more workIf you forget to log you fast for more than 24 you can only go back to the day before to log the fast, the day before is locked out, or if it isn’t there are no instructions on how to add it in. Tried clicking everywhere. More work needs going as being someone with ADHD although I’ve done the fast I don’t already remember to log it on the day and I can’t stand reminders on phones as there are way too many for day to day stuff to add in this sort of thing. There needs to be an easy way to edit a fast 2 or more days before that you’ve forgotten to include..Version: 1.4.8
✓ Do not fall for thisHorribly false advertising. Says it’s personalised when it’s not. Says they have a 100% money back guarantee, which they make impossible to redeem if you’re unhappy with their product.Basically a scam..Version: 1.5.9
✓ No trial periodI am a former professional athlete turned Mother and trainer looking for the right app to help me organize, track, and provide insight to my new interest in intermittent fasting and I was a little shocked to discover that this app provides zero preview to its features and content without paying first. The ‘sign up’ process had a bunch of illustrated bodies going from flabby to ripped, and predicting I’d lose a rather unhealthy amount of weight in merely 45 days, and that was it. Then it asked me to pay. Any app that isn’t willing to allow potential users to access at least the basics of the platform is truly and entirely a social media scam, and nothing more. Any information you need to safely engage in intermittent fasting is available online for free, but of course - nowadays- we want everything to be conveniently accessible with as minimal effort possible, and ‘where there’s a need, there’s an app for that’…. So if an app asks me to pay for a subscription without at least letting me see what sort of features it offers, I know that this is just a cheaply made, plagiarized platform filled with basic information targeting people through advertisement algorithms on social media. Prove me wrong and offer a week free..Version: 1.5.3
✓ ScamThey charge you even after you’ve cancelled your subscription. I do not show an active subscription for this app, but I was billed at the renewal time. I have messaged them with an automated response only..Version: 1.5.7
✓ Avoid at all costsYou don’t need to pay for this app to track fasting. When you sign up you have no choice but to setup an auto renew. If you forget to cancel the auto renew and then request a refund, they will deny your refund and tell you that you agreed to their terms. Do yourself a favour and avoid this app and company..Version: 1.5.8
✓ Fraud!!!This app is absolute garbage. No refund possible!.Version: 1.4.8
✓ Not Worth the Subscription CostExtremely basic app for the cost of the subscription. UI lags when displaying content. Content is repetitive. Quite a few bugs - fasting windows change, incorrect alerts, entries to track progress don’t save. Expensive for very, very basic features that don’t work well. Do not recommend..Version: 1.6.2
✓ Glitchy and slowThis app is glitchy and slow. I want to use the app to record what I eat etc but it just takes too long to do anything and then it glitches out and gives me error messages.Version: 1.4.7
✓ Great in theoryIf you’re looking to do intermittent fasting, this app is a great idea, but so many issues. I like the daily tips/inspirations, didn’t have any issues with those. Unable to edit/change the fasting start and stop times. I forgot to turn off fasting one morning and it had a place to edit the time but it wouldn’t work. Didn’t like the meal plan at all, would have been better if there was an option to add your own meals. Some of the meals looked good but a lot of ingredients I don’t have around and I’m not looking to spend more on my grocery bills. Would have liked it to sync with workouts from my Apple Watch instead of just steps. I won’t be using it again, I prefer a more customizable app for tracking health..Version: 1.3.6
✓ Don’t pay for the appThere are lots of free apps so pick one of those. This app has SO MANY bugs and technical issues, it doesn’t even recognize that you have paid or subscribed. Customer service does not help and the app continues to glitch. Doesn’t even track your fasting or anything properly. Don’t waste your money..Version: 1.4.7
✓ Customer Service."Sent a message to cancel subscription prior to subscription rollover. Subscription renewal was Processed despite my request. I asked for it to be refunded and was refused. Poor customer service in my opinion..Version: 1.5.5
✓ Log in issuesDO NOT BUY THIS APP!!! I have a paid subscription however every few days the app asks me to log in and then I do it takes me to the signup page again requesting payment and I can not bypass it Very frustrating. Emailed tech support and they can not do anything. I’m out $80 and their answer is “sorry for any inconvenience “.Version: 1.4.5
✓ Not a safe way to dietI bought the app because it advertised as a better alternative to calorie counting. That the meal plans are created based off of your goals by nutritionists you can trust so that you don’t need to do all of this tedious nutritional calculation work yourself. Sounds great right? Except that none of the nutritional information on the meals make sense. The amount the suggest you eat is often recorded as less calories than one ingredient in the recipe. After taking a closer look, my first day’s “meal plan” had me set to eat only 460 calories. It’s not safe. I contacted the help desk and they said they’d look in to it and that it may not be fixed for weeks. I asked for a refund and she ignored my request. I sent another email requesting a refund. Waited a few days and no response. Don’t trust this app..Version: 1.2.3
✓ Brutal and pretty deceptiveNot much of a meal plan and kind of misleading when you’re signing up. Don’t waste your time or money. They don’t take into account things that you might be allergic to or need to exclude from your diet. Doesn’t really give you enough direction to be helpful..Version: 1.2.3
✓ FraudYou accept the trial and they charge you the full price $45 then you cannnot get it back as apple doesn’t deem it valid for a refund Starts instantly when you log in Doesn’t start days later or when you can provide time for food shopping and doesn’t prepare a shopping list at all n total fraud and scam app ! Don’t fall for it and avoid app at all cost.Version: 1.4.1
✓ On the FenceI rated this as 2 stars because, though I like the tracking of the fasting and access to some on the content, I still have to pay for other content even though I have paid for premium. I also don’t like the fact that it’s not easy to go back to previous days and edit your fasting start/end, water, activity, etc. in other apps I’ve used I was able to edit previous days as sometimes I’m quick at click on ok or complete when I didn’t mean too, or I forget to enter items in the app, but jot down notes on paper, I know old school. But one size doesn’t fit all..Version: 1.5.5
✓ This is a scamIf there was zero rating, I would give them a zero. This company is a scam. I did the free trial and canceled as soon as I realized that this app is not what am looking for. I used the cancel subscription option in their app. So I was suprised to see a charge on my account.. & i wasn’t even active on the app. I don’t even use it…!! And boom $160 charge on my account!!!! $160… I almost canceled my debit card, thinking it was a scam only to realize it’s this app. Reached out to them and a certain KATE BROWN replied.. at 1st they say I don’t qualify for a refund, then I can have 50% refund, and then oh you can have 70% refund????? Like what is this!!! I did not agree to a partial refund as I do not even partially use this app.. 🤷🏽♀️. This is strait up theft. That’s why they want your banking details up front. They rob people? Stay away..Version: 1.6.1
✓ You do not need an APP, save the money - anyway, I cannot use it, and support does not replyDo it by yourself, for free! The APP demand an internet connection to start/stop the fasting period. Because most of my eating time is when I cannot be connected, I cannot track anything. I wrote to support more than once, I also asked for a (partial) refund, at least for the unused part of the subscription, but nobody ever replied. So… their lack of response forced me to start tracking it by myself, with no APP, and it is exactly the same. Once understood the basic concept (stay long hours with absolutely no calories intake, forcing the body to use your stores fat), there is no need to buy and pay for it, it is a scenic useless APP UPDATE: they ignored all my emails. Then I wrote the review. Then they contacted me = they do not care of unhappy customers until you start making noise. That’s not good..Version: 1.5.5
✓ Do not buy.This app sucks. Do not buy it. I am trying to cancel my subscription and there is no way to do so. Does anyone know how I cancel it?.Version: 1.5.3
✓ Disappointed. It really does not guide you as ad saysI wrote to the email provided by the application as it does not offer guidance in intermittent fasting as the ad promotes but have not received any answer. I expected the app would give me steps to follow according to my body type and personal needs. It is not interactive at all. I am very disappointed. . I do not recommend it and feel I completely lost my money, which I feel should be refunded..Version: 1.5.2
✓ ZerooooI paid for nothing !!!!! I hate this application, and there’s no way to take your money back!!! Not recommended for any person..Version: 1.5.6
✓ Yuck recipe options and not worth $$$The recipes are not so good. High calorie hard to customise….. it looks like it’s NOT eat whatever you want??.Version: 1.4.6
✓ Haven’t lost an ounceIt’s only been a week but haven’t lost a pound via fasting..Version: 1.5.5
✓ Ripped offCustomer service were bad for activating and cancelling a subscription I never used and still charged me..Version: 1.6.2
✓ Buyer BewareIf I could only give this zero stars, I would. Buyer beware, read the fine print prior to purchase. I found this to be little more than a timer, which I can do without spending money. It does not sync with my step tracker and when I finally heard back from customer service, I was told I could enter my steps manually. It only syncs with iPhone health app for steps and I don’t carry that with me everywhere. Customer service is very slow to respond. When I finally decided to cancel my subscription (as I was only 3 days in), I could not get my guaranteed refund unless you live in the designated three states OR you provide proof that this program doesn’t work for you..Version: 1.5.5
✓ Terrible business and cancellation policyDespite being told via email when I signed up three months ago that the membership is an automatic charge, I was not given a courtesy reminder email of an upcoming membership charge. Most honest businesses that have a subscription option do not do this - and I’m sure this isn’t the first or last complaint about that practice. When I asked for a refund (since the charge was to cover the following three months, which I’m not going to use), the Lasta representative informed me that I had agreed to the automatic charge when I signed up three months ago and the best they could do was a 30% refund. Ridiculous. I also had to cancel my membership by sending an email to the company - they don’t offer an easy cancellation option through the app..Version: 1.5.7
✓ Horrible appI saw on the website that they offer a deal in which I could pay $12.99 at that time before the timer runs out and when i purchased i was charged $52 and their support isn’t very helpful and it lead me nowhere into getting a refund. Terrible app..Version: 1.2.3
✓ Zero starDid the 7 day trial after 2 days realized it’s just like the other fasting app I currently use.l, went to cancel it. To my surprise it’s not so easy to cancel. They send you to a contact support centre which then emails you telling you they don’t have an account for you but they proceed to withdraw 171 dollars from my account. Still having trouble getting my return. Worse app I have ever seen.Version: 1.6.2
✓ InformationalThis app had a lot of information about different areas that I needed to learn in regards to trying to lose weight from diet to definitional explanation to meal plans. I’ve felt that it did not have enough guidance for me to know where to start in the process so I would have liked it to have more step-by-step on what I needed to do, also, I was unable to adjust my fasting time which would’ve been a lot easier for me to keep track using the app to adjust that, the meal plans were nice, but it included a lot of items that I would have to go out and search and purchase and that made me feel like I was increasing stress, I also wish that it would have allowed me to be able to add different types of workouts instead of just steps..Version: 1.3.7
✓ Basic fasting appThis app is simple and easy to use but I’m not sure I’m consistent enough for it to be an effective way to keep on track with a diet. You enter in how much water you drink and activities you perform etc but I often forget and forget to put in this information. There are some basic resources and tips regarding fasting that were informative to me since I know very little about it. There are also mindful prompts and positive affirmations but that’s not really my thing. There’s also recipes and meal plans/guides but I’m not a huge cook so I don’t see myself using that much - I’d just google it. It’s nice having everything in one place and if you’re determined this could be very helpful for you..Version: 1.3.7
✓ Update is terribleThis new update is TERRIBLE. You can’t look back at previous weeks now to see how long you’ve been doing intermittent fasting, and the time clock doesn’t separate the eating and the fasting periods. You never know how much long until you can eat!! It used to count down and now it just continues up to 24 hours. We all know there are 24 hours in a day, duh. I want the clock that counts backward back while I’m eating AND while I’m fasting. Count backward to zero, not up to 24 hours!! And it used to tell you in big pictures what you’re body is doing. Now just tiny pics on the tiny dial. I won’t be paying for another month..Version: 1.4.9
✓ No refundI am glad that this app worked for others. I always wonder about the 5 star reviews and wonder if the gold mine has been salted as they say on the old westerns. My personal experience is that it is an overrated timer with a few good recipes available at no cost on the internet. The motivational tips are very good provided you need these to accomplish your goals. Again motivation can be found other places for free. I am sure Lasta will continue to improve their app but currently there is no value for me. I have another app that provides calories and nutritional values that includes a fasting timer a great value for a premium lifetime membership. I am so dissatisfied that Lasta would not reimburse for my unused (5months) of their app. I am in the process of deleting the app because it is of no use to me..Version: 1.5.5
✓ Don’t buy this appThis application is not good at all. They renew the supposed subscription without at least send you a notice and when you ask for a refund they refuse to give it to you because their terms and conditions mention it. They offer 50% even if I cancelled few seconds after being advised by PayPal. It is the last time I buy an application in Apple Store..Version: 1.5.6
✓ Waste of money. Terrible customer serviceThe app is full of glitches. When I first purchased I didn’t even get login details after my payment and had to reach out and wait for a response. They did reply but no response since. I have repeatedly contacted them to ensure no further billing takes place and have a ticket pending for 10 days now with no response. I have never dealt with such poor customer service and have bought lots of apps and services. So disappointing..Version: 1.5.5
✓ Mmm what do I think of the appReally disappointed that you’ve tagged me as “Arshole” I’ve asked for help I’ve told you that it won’t let me add the food, and this is what you come back with ?!?!?! I don’t think my comment below was unfair. I’m still unable to add food I presume because of time differences around the world?? But instead you tag me with a derogatory label and tell me there’s a tab to add food. Really disappointed guys- you should do better shame on You! I like some aspects of the app very much but don’t like that I can’t log food. Have advised the relevant parties but to no avail. Also don’t like that it keeps asking you for feedback on this forum. It directs you to this page for public feedback. But ok then. I have sent you a photo of what comes up when I try to add food. It won’t accept.Version: 1.6.9
✓ Terrible appI thought I was buying a custom workout plan for chair yoga. Instead the app is for intermittent fasting which I already do. I use Fastic which has all the same features and you can use the free version. I tried to just use the workout section and it is brutal. The voice over description is describing a different exercise than what the video is showing. The workouts are only a few minutes long and don’t seem difficult at all. What a waste of time and money. I tried to get a refund which they say they will do within 30 days but before they will do that you have to follow the program for 15 days and not see results. Ridiculous!.Version: 1.6.2
✓ Was not issued a refundHi, just wanted to share my experience here. The app said they would give 30 day money back guarantee, however this is not true. Make sure you know this before you purchase. This is what they told me, “ It's crucial for us to remind our customers that our Terms & Conditions outline specific parameters regarding refunds, such as the software's usage, accidental purchases, delayed cancellations, and other related incidents. While it's not in our capacity to issue a refund for these reasons, we want to assure you that you accepted our Refund Policy when you purchased Lasta, ensuring a fair and transparent process.” So please be aware of this before you purchase..Version: 1.5.0
✓ App doesn’t fully workThought I would give this a try , I couldn’t log any food journals so very disappointed. I removed the app and added it back several times . Tried to connect with the support team and they don’t seem interested in helping me. Just wasted $60 , I wouldn’t recommend it ..Version: 1.4.6
✓ Horrible app- SCAM!!!!!I read the reviews and there were good ones and bad ones. First off the app is crappy. Very cheaply made. Recipes are not that great. Just thought it would be better overall. For what they want for monthly payment it is not worth it at all. You pay monthly but then have to pay for other stuff also. I have requested a refund within a day of downloading the app. No reply. Email says to give them 24 hours. Two customer support tickets later, 4 days later still no reply. Very very disappointing. Customer service is non existent. I am trying to find a way to cancel my subscription and no one will contact me back. This app and company need to be removed all together if that is what they will do. Scam you for your money..Version: 1.5.5
✓ Even basic usage is NOT freeThis app says “in app purchases” which implies different levels of usage. There is zero level of free use with it. If you don’t make an in app purchase you can’t use this app. It’s also min $14/ month. Find a free app or at least an app that offers some basic use for free..Version: 1.5.5
✓ SCAM SCAM SCAM SCAM SCAM SCAM SCAMNot much to offer here but a fee recipies and a timer for your fast. You can do all of this on your own and do not need to pay them the outrages fees relative to options offered in app. Seriously an overhyped app. No calorie counting, not much to offer by way of exercise tracking (it just counts steps) focuses almost solely on women’s health, bunch or meditation stuff and inspirational words of the day. If you have an Apple Watch or comparable device you got everything you need here. No need to pay them the money. Asked for a refund. They responded and agreed to refund. They asked for additional information on refund. I provided the information. All they wanted was my email address because they couldn’t find it in their system. (I used an Apple ID address randomly generated by the Apple Store and iOS to protect my privacy and not receive spam email). One week later after I provided the email they need to find my account they declined my request. Don’t waste your money here. Adam was the service rep who declined me. Very frustrating..Version: 1.5.4
✓ Waste of moneyPlease avoid these apps, they are just glorified timers. I spent 45$ and although they say it is guaranteed, they won’t refund you. I would give it less than one star but it is not possible. Just a scam..Version: 1.4.9
✓ This app has a long way to go.Very disappointing all around. The app essentially wiped my first week of data and the main features became unusable (fasting time option was not editable). Once I logged out during troubleshooting I could not log back in because the app was not sending me emails. Support was useless at first, I kept asking for a refund and they kept directing me to unsubscribe. Not the same. Finally someone told me that you can request a refund through the App Store. They have a long way to go with their app and customer service..Version: 1.4.7
✓ Never able to get on appFrom the first day I purchased the lasta app I could never get on the actual app. Each time it logged on, it would stay on the fasting page for three seconds, and then move to the billing page where it wanted me to sign up and pay again. After several back-and-forth emails with the support team and asking for a refund, I got a partial refund. After much frustration, I just accepted the 50% refund, but felt I should have gotten a full refund based on the fact that I never was able to use the app. I, like some others, don’t usually give negative reviews, but felt this was warranted..Version: 1.5.3
✓ Not a free appYou fill out the information then have to pay a monthly fee to use app.Version: 1.4.9
🙂 Lasta: Healthy Weight Loss Positive Reviews
Lasta: Healthy Weight Loss works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Lasta: Healthy Weight Loss.
⛔ Lasta: Healthy Weight Loss Problems
