Universal Remote TV Controller App Negative ReviewsBEGAMOB GLOBAL LIMITED

Universal Remote TV Controller Negative Reviews

4.6
4.66608 star

Total 98 Negative Reviews

Universal Remote TV Controller App Complaints & User Negative Comments 2024

Universal Remote TV Controller app received 98 complaints, negative comments and reviews by users. Have you ever had a bad experience using Universal Remote TV Controller? Can you share your negative thoughts about universal remote tv controller?

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Universal Remote TV Controller for Negative User Reviews

Percent subscriptionI loved this remote until I bought the permanent subscription a couple of months ago, and instead of the app restoring my subscription when I hit restore subscription. It says my subscription has been fixed; however, the pop-up screen that asks the consumer to subscribe to a monthly subscription or pay again for the lifetime subscription keeps popping up and will not allow me to use the remote! This blows!.Version: 2.8.8

What in the world.I purchased back in February the lifetime benefits. Everything was working fine up until today. Where it started asking me if I wanted to purchase but I thought the entire point was the lifetime membership. And I can’t get ahold of customer service. If somebody can help. I would like to ask for either a refund of my benefits back. Since it said lifetime. I have receipts from when I bought it..Version: 2.8.6

Don’t download has to paySoon as I downloaded and tried to actually use it, I needed to pay, I don’t want anything exclusive. You can’t even click the power button they’ll take you to the screen with music stating you have to pay.Version: 2.8.2

I wish it could be zero starsI downloaded the app and before being able to use ANY function of the remote it said I had to purchase a membership first. I declined against the monthly membership and chose to just pay $40 and purchase a lifetime membership. Fast forward two months later and they have updated the app, to use any function I must update to the app. But in order to update the app I have to purchase a membership once again, because this app somehow forgot that I already purchased it. Zero stars, this app is a 100% RIP OFF!!!.Version: 2.8.9

OwnerBig mess.Version: 2.0.9

Update nowI won’t let me use it , it keeps saying to update and then when I go back to the up the new update icon keeps showing up and won’t let me use the app it’s annoying bc I lost the controller and I been using this app for the longest now it isn’t working … as if it their was a glitch or some ..Version: 3.3.9

This is a SCAM, don't bother paying to use your RokuThis was the first app I saw when I looked up "Roku Remote" so I absentmindedly downloaded only to see that every time I tried to connect to the TV, it would require some "premium membership." You shouldn't have to do that, you already are paying for Roku. Luckily my dad had the ACTUAL app (which we've been using the app because of course we misplaced the remote), and it is NOT this one. Be careful not to accidentally pay money for something that you can just use for free.Version: 2.6.2

Bogus and scamThe app doesn’t work. They took $23 after 3 days. And they don’t give option to ask refund. Don’t sign up for 3 day trial. You will simply forget to cancel in time and loose heavy money. Developers, please refund my money in 2 days or else I will charge back from credit card for receiving a defective item..Version: 1.9.8

THIS IS UNFAIR!!!I did not want to subscribe, my minor son downloaded it and I cancelled asap, same day, obviously withing the free trial, they still charge me for annual payment, got declined and now I have a pending payment that screws up all my authorized downloads thru the app store!!!! Emailed the developer and no answer, no fix!!!!.Version: 1.9.8

DOESNT WORKAll I want is something to control the volume. This app DOES NOT DO THAT. Even paying attention you don’t get that feature. Westinghouse TV. DO NOT BUY..Version: 2.6.6

I would rate it a zero if I couldThis is ridiculous, you have too pay for the remote Oban membership if you want to use it . I already paid for the tv why should I pay fifteen bucks a week ?!.Version: 3.1.2

SucksI was really exited to have a remote just on my phone, because I am consistently losing my remote but it kept asking me to update so I did and then it was still doing that but there was nothing to update then I tried to get the premium and it just wouldn’t work. I would not recommend this app.Version: 3.3.9

Normally works wellRecently I’ve been having issues with it not turning my tvs on or off when it previously did. Now it made me update it and I did only for it to keep telling me to update it. I’m currently not able to even use it with my subscription!.Version: 3.3.9

Not goodCan’t get it to work.Version: 2.1.8

Control asking me to resubscribe after paying in full for the yearI paid in full £23.99 in April. Now the control won’t work and asks me to resubscribe. Emailed the company and heard nothing back.Version: 2.8.8

Instant adsJust terrible, not a Roku app, beware… every 4-5 buttons pushed you get an ad. Do not download this.Version: 2.1.2

Don’t downloadYou need to pay for the remote when most of the remotes it offers are already apps. Like I use a Roku tv I just downloaded this because it was the first one on the page. I regret wasting my time.Version: 3.1.0

GarbageGarbage and filled with ads.Version: 2.1.2

Unable to use after newest updateThe notice for update pops out endless. Uable to use!.Version: 3.3.9

BunkWay to expensive to use a remote dissksjc.Version: 2.6.9

Spam spam spamWe are renting an Airbnb and the roku controller is lost. I downloaded this useless app. All the spammed ads get in the way of basic navigation. I am confused. This app only works with a roku product. The spamming would stop if I bought the app. This app has sold me on never buying a roku product..Version: 2.1.2

Rip offCancel my subscription before it even started and they are still trying to charge my credit card for a full year!.Version: 1.9.6

Remote doesnt last too longI am on my 3rd remote. They keep failing, so i am trying the phone remote. Guess i need to order number 4 remote..Version: 3.0.1

TeribbleI have been using this since my remote broke which is only been a few weeks and the app wanted to update so I went to update it and it won’t let me use the remote without updating it and when I went there to update it, it would not let me update it. Please tell me why or I will sadly not be using your app anymore.Version: 3.3.9

UghWay to expensive I don’t get why we have to pay for the remote, This is so stupid..Version: 2.8.6

Are you actually kidding me?I downloaded this cause it was the first thing that came up when I was trying to pause my tv, but lost the remote. I downloaded it and it worked perfectly to connect, I pressed the button and it paused the tv fine. Used it to unpause, still fine. When I tried to pause again it kept giving me premium advertisements, I was like, “ no. I wanna pause my tv bru. “ I keep trying and getting more advertisements, and I realized, You can’t use it without premium. Seriously? Premium to use a basic remote? After I place this review I am deleting this useless app..Version: 2.6.9

So frustratingEvery time I tap a button to use this app it automatically pops up a add. Exiting out of the add doesn’t even work. Very frustrating just trynna watch some damn family guy :(.Version: 2.8.8

Anyone who buys a remote for $16 per month…..Is a moron. Subscription based nope!.Version: 2.9.0

Didn’t work for meIt showed my TVs and say connected, safe to say it did not connect. Even with the free trial, nothing happened. I tried for almost an hour, but in the end I gave up..Version: 3.3.5

Rubbish doesn’t work!Been charged about 3 times for an app that doesn’t even work! In the process of asking for a refund! Don’t bother downloading.Version: 2.9.1

Waste of timeApp doesn’t even work every time I try I still get nowhere just doesn’t connect just a hoax to get u to watch ads whilst u figure out how to work it, don’t install.Version: 3.0.6

Great but not good at the same timeWorks amazing but now it doenst as it tells me that I need to download a new version then I do it and it’s still doenst work. The all asks for a new version frequently so it’s really annoying + it didn’t work now and I paid for the whole version for life time and now it doenst work.Version: 3.3.9

Worst remote app everFirst of all they make you pay just to press one single button and that’s just terrible you need a premium upgrade for everything and it’s the worst app I’ve ever downloaded and I’m never getting this remote app again I was gonna download this one because it had a touchpad but now that I found out it’s just a stupid one that you have to pay premium for I’m just going to stick to my normal Roku remote app NEVER AGAIN.Version: 2.9.1

Rip offI paid the unlimited $35 fee and they updated it and now charge a monthly fee of $30. It worked great the few months I used it but I would rather go buy a new roku remote every time I lose it instead of pay for this. I feel like I got ripped off..Version: 2.8.6

Updated now doesn’t workBit annoyed as worked fine till latest update and now doesn’t work at all!!! Who do you go to to get it resolved??.Version: 3.3.9

ScumPaid remote trash. Do not download!.Version: 3.0.2

L M. Kk o。.Version: 2.4.1

You can’t even use the remote without payingThis is the scummiest app I’ve ever seen to be honest, the second you link your tv to your phone it asks you to rate the app with no way to say no, once you give it a one star and try to use the remote it makes you have to pay. You literally can’t use the remote without paying the ridiculous price. What a joke..Version: 3.0.5

Worthless ScamThe ad says 3–day trial then yearly subscription. Don’t fall for it like I did. I saw on my bill within 5 minutes that there was a pending charge. I couldn’t get the remote to work on my TV. I didn’t use it for a single function. I messaged them immediately and they said they would “review” my case. My card was charged within 30 minutes of the messaging and they never so much as acknowledged why my review failed. The subscription I don’t want is scheduled to end the exactly one year from the day of first contact. The 3-day trial is even a lie. Don’t waste your money, find a legitimate option (this isn’t it)..Version: 2.0.1

This app is a very shady scamThey don’t make it clear that it’s going to start charging you weekly….Version: 2.8.8

Worked awesome, once.When I first tried it it worked awesome and then since only like, volume and tv setting buttons work. Super frustrating since I spent 50 bucks under the impression it’d atleast work decent.Version: 2.9.1

Stop taking payment from me!!I downloaded the app but I didn’t even connect my tv to this app because I deleted it when I realized you have to pay. I got charged $8.49 for something I didn’t use. How do I cancel this…NOW! Or I’m calling a lawyer.Version: 3.1.1

I do not like itI do not love or like it because you have to pay 3 pounds but it says that it is free but it isn’t oki got in trouble on him because my dad got mad.Version: 3.1.2

Way too expensiveI really hate all the apps that let you download the app for free, then make you pay money to do anything. As soon as I tried clicking a button to control the TV, it was like “alright, pay us money”. I’d appreciate it if they told me about costs before I downloaded it and set up the account and Wi-Fi stuff. It’s so annoying. It’s also way too expensive for me to even consider. $6 a week?.Version: 2.8.1

SCAM.. Garbage App!!Disguised to try to look like an "official" roku sponsored product, but you will be 1 or 2 clicks away from getting sucked into $8.50 a WEEK Fees!?? or full$47 "fees" while allowing privacy access to your Data! This is simply outrageous. How on Earth does something like this get through Apple Security checks!??.Version: 2.3.0

Does not workI paid for the apps trial and was able to connect to my tv(according to the app). However, every time I pressed a button on the virtual remote, the pop up to pay for additional services came up. The app never worked on my Hisense google tv. Avoid this app, it will keep asking you to pay more even after you’ve already paid..Version: 2.8.8

TerribleNo wonder it has such good reviews this app makes you rate it and then it tell you you have to pay to use it… what a scam.Version: 3.0.1

New Update ErrorEven though I’ve constantly tried what I could with the app, it’s not allowing me past the “ New Update” Screen. I paid for a whole year and can’t use it now, so basically a waste of money..Version: 3.3.9

Cost moneyI’m a little younger so I don’t have any money but I broke the request remote and now my tv is locked I was going to use this but it costs money the normal remote don’t cost so why does this I hope you see this I’m locked out of my tv and I can’t do anything about it..Version: 2.6.1

Doesn’t workUseless.Version: 2.9.0

Terrible don’t get itWhen you connect it to your tv you can’t do anything without getting the premium I wanted to turn up the volume but I can’t because it’s extremely expensive don’t get it trust me 😡😡😡😡.Version: 2.6.1

Asking me to subscribe when I already paid for a year subscriptionIdk if this is a glitch with the new update or what, but I paid for a year subscription in May. I should be good to go until May 2024, but for some reason today when I go to use the app it won’t let me turn on the TV or use the remote in anyway without requiring me to sign up for a new subscription. I tried restoring purchase, I tried uninstalling the app and reinstalling, I even tried signing up for the free trial just to be able to use the remote today and it’s not working. It just keeps popping up with the sign up for a new subscription page. Please fix this ASAP, I can’t use my TV at the moment because I’ve lost my physical remote..Version: 2.8.8

Stupid!Wants you to pay to do literally anything!.Version: 3.4.2

DONT BE FOOLEDThis app isn’t explicitly claiming to be an official Roku product, but anyone who downloads it and doesn’t know any better would think it is, like myself at first. So of course I (regretfully) gave it access to devices on my local network. After slamming me with payment plan offers I figured something was up and uninstalled. This was also a sponsored app so it was the first result when I searched “Roku Remote”, looking for the official version. Many people have already been scammed in the app reviews and it’s time to take action and remove this from the App Store..Version: 2.6.9

ConnectionIts so annoying. When i have my now tv sitting infront of me and my phone both fine with the same wifi how can it tell me it doesn’t work I’ve had the app for over a year and half the time it says I’m not connected after being connected for a year it’s boring having to constantly wait a few minutes every time i want to change a channel or pause.Version: 2.3.0

Fine but not goodRequires you to buy a subscription just to use its advertised features and kinda glitched even after deleting my tv kept going to the same volume would not recommend.Version: 3.3.5

Trop chèreTrop chère.Version: 2.6.9

NOT freeYou’re better off downloading the official Roku app so you don’t have to be charged just to use a basic tv function. It’s not advertised anywhere that you have to buy to use it. The price point of $35 is ridiculous for permanent use. You could buy a couple of remotes for that..Version: 3.0.5

MisleadingAsks you to subscribe and says you get three days free trial, however it charges you right away for the year. And stays even if you cancel it. Doesn’t even work for my tv so complete waste of £40. Would not recommend..Version: 1.9.5

DONT BUY!I wish I read the reviews first! I only downloaded and paid because my control stopped working, so I’ve paid but can’t use it because my control don’t work to accept it to be used on the tv anyway. What a pointless app..Version: 2.8.8

(Mostly) useless appThis is only a good choice if your tv is already set up to the wifi. What sense does it make to have this ONLY connect though wifi? No bluetooth, physical cable options, nothing. If I could connect my tv to the network I wouldn’t need this app bc I could definitely scroll over and select the app I want to watch. AND it’s a subscription?? I’ll just go buy a remote. 😐.Version: 2.6.6

Nowhere to cancel free trial on appDownloaded the app, but it never actually connected to my smart tv so the app is useless. Now I can’t find anywhere to cancel my free 3-day trial because that’s what it made you do to be able to use anything on the app. Emailed customer support but haven’t heard anything back. Seems to be a scam to me..Version: 2.8.6

Update menu glitchApp worked fine. Now there is a popup menu that keeps telling me to get the new version. I got the new version and it continues to pop up. It doesn’t not allow me to skip the menu. The app is unusable. I have restarted the phone. Uninstalled and reinstalled. Nothing works. Don’t buy this app until they fix the glitch. Very disappointing..Version: 3.3.9

FreezingThe screen mirroring is good but the quality sucks and the fact you have to pay for better quality is even stupider..Version: 2.9.0

I’m gonna ying someone if it don’t work flipping thief’s Sym 10 timesSym 10 times.Version: 2.6.1

Waste of spaceThe most useless app ever. Too many adds and then unless you pay every button you will click there will be adds and until you pay no button nothing is workable.Version: 2.9.1

Doesn’t Work!Waste of time. It doesn’t work and is just cluttered with advertisements. How does Apple pass such useless apps?.Version: 2.8.6

Terrible!!😡So me and my mum lost our remote and so we downloaded this app and it kept on saying that it failed its soo annoying!!.Version: 3.1.2

Good enoughWorks great when you lose the remote otherwise a hassle. Turns off whatever your watching when you connect the remote to the tv so that’s pretty annoying and makes me not want to use the app unless I have to..Version: 2.8.2

This App Isnt A Remote--Its An Obnoxious PaywallYou cannot use ANY of the actual remote functions without paying for the app. Let it be known that the reason why I even downloaded the app is because the remote that was actually purchased fails on me on a whim. The ONLY functions that appear to be useable without a ludicrous paywall are screen-casting. If my goal was to screencast from my phone I would just buy a Chromecast and save myself the trouble. Don't advertise this as a FREE APP and a REMOTE if the sole function you are advertising is NOT FREE. Get a grip, Roku..Version: 2.6.1

Will not workFrustrating to use. Doesn’t work don’t waste time. Plus 7.99 a week is very steep. I’ll just buy a replacement remote on Amazon for 10 bucks..Version: 2.9.0

Unable to use appI get a pop-up for a new update with options to “update now” or “later”, however later isn’t really an option. The pop-up window just pops right back up. To make things more frustrating, there isn’t an update available. I have the latest version. So I cannot use the app at all. Please get a handle on your pop-up message. If “later” isn’t actually an option, remove it from your messaging. Provide an update so I can get around the pop-up or disable it please!!.Version: 3.3.9

PriceI thought it was going to be free like the others and I was like ok and I read reviews saying it gives full control and it sounded good, so I download it and everything costs money for a second I thought EA made it. But if your willing to spend money it I bet it’s probably good, that’s just why I didn’t give it a 1 star but I’m 14 so I jus have no money so no hate..Version: 2.6.0

Garbage app go get the free roku remote appYeah this is worthless.Version: 3.1.1

PaymentI had lost my remote and remembered about the app and decided to redownload it, in the past usage of the app it was complete free. With this being said I was still under the impression that it was still free since there way no other labels saying otherwise. Once getting my tv connected I clicked on the arrow button to scroll as I did the same thing in the past. No matter what buttons I push there seems to be no way around having to make a monthly payment. If the app is not going to be free for use then there should be a better recognition of the matter. I’m extremely disappointed that I not only did I lose my remote, but my alternate is no longer free..Version: 2.8.2

The worstThey even ask you to rate before you start using it then they ask for money afterward. I didn’t get to use it.Version: 3.1.2

Always a dumb updateWhile some of the updates have been nice. It seems like this ap is ALWAYS updating and the updates always get messed up. So now the on my phone isn’t updating no matter how many times I try to. It also doesn’t let me click “maybe later” and use the remote. Kinda defeats the purpose of this app when it doesn’t let you use the remote on the app. So you have to dig up your old physical remote in the abyss of your couch because the app won’t work. I wish they’d just design a nice remote and leave the updates alone. Or limit how many times they update it within a time period of 6 months or something. Because this is frustrating..Version: 3.3.9

:/Cant even use anything.Version: 2.6.6

TerribleHorrid layout Terrible response time If it ever connects 5 buttons on the Home Screen and not one is a volume button this has gotta be a joke right? No identification for the 5 Roku tvs I have just a bunch of numbers and selecting any of them does absolutely dick all.Version: 2.1.6

Update bugAnytime it asks you to update there is a bug where the update prompt will continuously pop up and not allow you to access the remote. I have paid for 1 year updated and not able to use this app for three days. No response from help email.Version: 3.3.9

Crap. Hidden purchaseThis app looks free but after download, you have to pay to use it. Don’t bother to download it..Version: 2.9.0

It sucks nowCant even use it without paying lol id rather just buy a new remote.Version: 2.1.4

Not a free app. Unless u only use it for a day with their 3 day free trialThis app is soooo annoying!! You can’t even use it unless you pay $9 a month for premium. Well guess what? ALL the features are PREMIUM. It says ‘unlock the remote for only $9 and something a month.’ Like what tha’’’’. This should be listed under a paid category..Version: 2.8.2

😡If i could give this zero stars i would. I download the app thinking it would work like any other tv remote app. But no. As soon as you try to use the remote it tells you, you have to pay for premium. If you are going to make the whole in-app purchase to use you may as well make people pay for the app instead. A very frustrating experience..Version: 2.2.9

Make it freeeeeeeeWhy.Version: 2.1.2

UpdateRemote won't allow me to connect ! It's worked fine up until now. I've had it since 10/23! I've paid the year charge and I'm still having issues. App is asking me to update. When I try to update, the App Store only has the option to open the app, this is unexceptionable!!.Version: 3.3.9

Doesn’t work as an alternative remoteI just wanted an alternative remote to the physical one since it stopped working. My tv is already Roku but this app does not allow me to use it as a remote alternative because it forces me to pay a Roku subscription which I don’t need since my TV is already Roku. If there is a way to overpass that subscription screen it has been impossible to find so its a bad designed app and not user friendly..Version: 3.0.5

UpgradeAlways asking to upgrade and then when I do it still won’t give me access to my controller..Version: 3.3.9

Scam & doesn’t workYou have to pay to use any function & when you pay it still doesn’t work… absolute joke. Money hungry Indians.Version: 2.8.8

A scamThey get you with this fake Roku app that charges you 8.50 over and over every week. Apple should t allow this app.Version: 2.2.8

RukoTo many ads like I was pressing one button and and ad would pop up and it’s way overpriced it’s not worth the time or money so I’m uninstalling it and finding the one I used before.Version: 2.1.2

Waste of my time.I got this bc my tv is a Roku tv and i can’t find the remote atm, most of the Roku apps on the App Store are free and easy to use, when I got this one, I was a little confused on why it had “in app purchases” but most apps have that anyways, I downloaded the app and opened it to use it, connected it to my tv, and as soon as it connected, it popped up with “pay to use” or “use a free trial”. So you download it to pay for it then you can use it? It is really cool that it doesn’t haft to be a Roku tv to use to app, like you can have a Vizio tv and this app would work…if you pay for it..Version: 2.6.2

3 day trialI tried the app, under the impression I was getting a 3-day free trial as stated once the app was downloaded. It charged me $34.99 +tax immediately after clicking on the 3-day free trial. Apparently there is no way of receiving a refund through Apple. Not impressed..Version: 3.0.6

Paid for Forever Subscription ProblemI purchased the forever subscription and over the past few months it’s been extremely buggy. I have to “restore my purchase” ever time I enter the app. Now as of this last update I “restore my purchase” but it doesn’t actually restore anything and the pop up to buy the subscription keeps popping up every time I try to use the app. Very frustrating. Needs to fix this ASAP..Version: 2.8.8

Generally Confused.Ok so obviously I got this app for reasons like if I can’t find my actual remote or I don’t feel like using my actual remote.. This is the thing though, when I downloaded the app and got connected, every button I clicked the premium thing popped up. I couldn’t even use the arrows. So, you have to use pay otherwise you can’t use the app. Why would this be free to download if you have to pay in order to even use the arrow pad thing?. That says a lot….Version: 2.6.1

NEED TO PAY BEFORE WORKINGYou need to subscribe before using the remote, can’t do anything until u pay. Money hungry Indians.Version: 2.8.6

Does not workTrying to connect it to my TV works maybe 10% of the time and once it does, the remote still does nothing. Cannot change apps, cannot turn the TV on or off. Absolute waste of my money, its staggering how something that is not remotely functional can be released.Version: 2.9.1

Refund my moneyThis app charged me for both monthly and yearly subscription when I’ve chosen monthly subscription. The pop up said the yearly taken will be refunded to me, I have heard nothing from them. Why will you charge me twice?? I need my refund please..Version: 3.1.2


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