4.6
4.6235 star

Total 148 Negative Reviews

Video Up! Video editor & maker App Complaints & User Negative Comments 2024

Video Up! Video editor & maker app received 148 complaints, negative comments and reviews by users. Have you ever had a bad experience using Video Up! Video editor & maker? Can you share your negative thoughts about video up! video editor & maker?

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Video Up! Video editor & maker for Negative User Reviews

EwwThey don’t give u good stuff even if u pay. Use viva video instead it’s much better.Version: 1.13.0

Auto captions are uglyThis is amateur hour. You need customisable captions with the ability to adjust the size and decide whether you want them at the bottom or in the middle and with a background box or text only. The captions are tiny and at the bottom of the screen. Useless..Version: 1.14.0

HorribleCrap if you want a free app it’s not here! it cost money for nothing. free, it’s not here..Version: 1.12.0

App doesn’t allow you to cancel free trialCareful when downloading for free trial, says you can cancel any time but doesn’t allow you to through the app and doesn’t tell you how to either..Version: 1.15.2

Terrible and money orientedIf you charge people for using their own music on their on pictures might as well not claim to be a free app. Honesty is always a plus in business but this app lacks it. Could potentially be an okay purchased app if they stop lying about being free and wasting people's time. I really dislike this scammy moto of getting people to edit something just to charge them afterwards with threats of loosing progress. Honestly don't try even if you want to pay for something..Version: 1.13.0

PoorThey charged me 1,14 $ for the free 7 days trial. It was from September 26 to October 1 . On October 4. I tried it and cancelled the subscription on the same day. But!!! I was charged 1,14 CAD on October 4..Version: 1.14.0

UnhappyIt’s said sign up for 1 week and charged me for the full year. The app doesn’t allow you to edit a video after the first one created. Very disappointed especially when I didn’t want to purchase. Seeking a refund..Version: 1.2.0

I want to put my videos in youtubI want to put my videos on youtube.Version: 1.13.0

Not goodI downloaded this app on the impression it was free. I wanted to make videos on my journey in hospital with my little girl. There was an upfront cost which I thought was for one month not a weekly charge of £5.99. Not having time to even make one video the app had taken 3 payments from me ! Let’s just say if everyone like me doesn’t have the time to make a video straight away then leave well alone as they will get the money from you and cancelling is a real struggle. Only way I found out how to cancel was reading the reviews and finding a link you had shared. Cost me £18 and I got nothing from it..Version: 1.7.0

12vdcBasically a rental.Version: 1.12.1

No options to be creative… or choose own music.It is very restricted..Version: 1.13.0

It’s laggingAs soon as you start layering video clips it stops working. This is extremely upsetting considering the cost of the application. This is something that needs to be sorted out asap!.Version: 1.14.0

No Live Photo functionalityI want to make a longer than 90 secs reel for instagram, by joining together Live Photos & videos, and with the ability to trim both types of clip. I cannot do this on this app..Version: 1.16.0

Easy to use… inconvenient glitches.While the interface is pretty straight forward and simple to use, there’s seems to be a few glitches holding it back from its full potential. I made a video compilation of old commercials. When I clicked the preview button to make sure everything was all good before I saved the video, everything was in fact okay. But, then when I actually had the video downloaded and in my photos app I played back the video only to find all of the volume was missing for the second half of the video. I even tried restarting my phone and the app multiple times. I even redid the whole video from scratch and it was still having the same issue. I would love to know if there is a fix before I cancel my paid subscription for good..Version: 1.7.0

…just noI’d give it 0 stars if I could. At first, it was working fine- I could edit with no problem. But then I tried to add a second video to edit, and it just duplicated the first video… i deleted the video and retried it about 5 times. I eventually closed the app and reopened to see if that would work, and now it’s completely blank… and according to other reviews, this glitch has been happening for a few months now. This app is beyond horrible..Version: 1.4.0

The videos are too shortWhen uploading more than 2 minutes long videos the up skips some and chooses to upload just some of them. The maximum long video allowed is about 1 minute.Version: 1.7.0

Beware you can’t get your money back even though it says you can within termsThis app needs a lot more features to even ask for payment. I thought I tried and within a couple of days I’ve been trying to cancel but it tells me you still have access until 2024 because it’s not refunding me the entire $35 and change..oh yes you MUST pay a year in advance…APPLE should not allow this.Version: 1.14.0

Missing videos, misleading purchase priceFirst of all, the app offered me a 7 day trial for $.99. When I purchased the app, I was immediately charged $9.99 and enrolled in the $9.99 per week package. Whatever, that’s fine… as long as it works, that was completely misleading and right away I have a bad taste in my mouth. Then I got into the app and uploaded all of my clips, all from the same album in my camera roll. A lot of the videos just didn’t show up in the editor at all. I thought maybe I made a mistake. So I tried to upload all the clips again… three times. Every single time, same results. I uploaded a lot of clips and maybe half were missing. I immediately canceled what was supposed to be my $.99 seven day trial for what was actually a $9.99 full enrollment. Trash.Version: 1.13.0

Pay to remove watermark?Perfectly fine until they added a watermark, now you have to subscribe to remove it. Absolute joke..Version: 1.11.0

Can’t find my finished and saved videosThis app is easy to use. However, I keep clearing memory space in my phone for videos I edited and now want to save to my device. I downloaded the same video three times, made sure it was at 100%, and it is nowhere to be found on my device. It just keeps taking up more memory space but I cannot find the video I supposedly downloaded to my device. I paid for a full year of headaches and not knowing where my videos are. They tell me to delete and re-install but that means I lose the work I did on the videos I already edited and just need to save to device..Version: 1.13.0

It WAS AMAZING, until it was not…I downloaded the app because of a Google advertisement giving it the #1 link at the top. I was super impressed of how easy it was to use and all the edits you could do with it and even made a 30 sec test video to see how it exported. All was fine and dandy until I tried to make a second video.. for some reason when I would add my videos clips, it would choose a random clip to duplicate and replace all my other video clips. Meaning I had duplicates of the same clip throughout the entire video. I tried deleting that particular clip but then it just chose a different clip to duplicate. I deleted and redownloaded the app 6-7 times but it didn’t work and the problem was still there 🥲 Really sad, I was looking forward to using this app to replace KineMaster… Let’s see what they say here 🧐.Version: 1.4.0

ScamTells you how much it is for one month but when you click on it, it makes you pay for a full year subscription. Total scam.Version: 1.14.0

Garbage editorGarbage app, cheaper than some of the other video editing apps but much less functionality too.Version: 1.16.0

Misleading. Will not let me unsubscribeI think this is probably the first negative review I’ve left here. This app does not let you create 3Dvideos, it offers no free trial period. Once I paid and tried it and realized it won’t work there is no way to unsubscribe. The app has an unsubscribe option but it sends you to the App Store. The App Store sends you to the app. Now I get to waste more time trying to not get repeatedly billed for a piece of junk app. Thanks guys. I was on a deadline for a client..Version: 1.9.0

I have a lot to saySo it’s not funny to bribe me into paying as your costs are high I am trying to make a music video for my mum’s birthday but this app is not the one.I can’t even merge my videos and pictures your ads are to long this app is useless make something someone like me will use or just go out of business no one should have to pay for fun so screw you 🤬😤😤😡!!!!!!!!!!oh btw I’m deleting this app if someone is stupid enough to pay I hope it’s worth it🤬.Version: 1.13.0

DisappointedSadly unlike the popular apps, it’s has been hard to look for a cancel button or a link where it’s easy to cancel my purchase. It felt like I’m tricked to click for a trial. But when I decide to cancel it gives a headache to find your cancel button as it isn’t visible. Please, don’t charge me for subscription if after today I can’t find the cancel button..Version: 1.6.0

Not that greatIt doesn’t.Version: 1.13.0

£9.99 a week, is this a joke??!?What the actual hell, seems it’s increased in cost since other reviews were £5.99 per week - which is insane!.Version: 1.12.0

Can’t use unless you payYou can get a 7 day trial for .99 cents. I wish they would just admit it was a paid app in the App Store…..Version: 1.14.0

WatermarkEvery. Single. Video. Editor. They all have the stupid watermark. No one is watching a video and thinking wow what great effects, I need to go use THAT editor. What would be far more effective is building a relationship with the user community. Be the one app that allows no watermark on the free version and advertise it. Watch the downloads sky rocket as people realize your editor puts the most care into there users. Or continue to just be another generic video software.Version: 1.12.1

Has potential but not worth it right nowThe app has potential as it’s fairly straightforward to use, but there are a couple of UX bits that hold it back: 1 - When you’re trying to trim videos it’s quite difficult. Holding the video down has several different functions and trying to work out how to adjust it VS move it’s place is not easy 2 - when adding in music, if you want a particular part in a song it’s near on impossible to trim it to this part. I had to add extra videos then trim it all down from there - nightmare. 3 - last but certainly not least, when I save the video in the highest quality the background music is affected and goes robotic like, making the video unusable. This last point is very bad considering it’s a chargeable app, please improve this if you’re going to charge people..Version: 1.11.0

Tricky to cancel subscriptionI have been trying to cancel my subscription and contacted the app but no news. I don’t use this app anymore and I would like to cancel my subscription please..Version: 1.7.0

Works for first 10 minutesWorks for first 10 mins, sign up for pro so I can add music….. stops working. Not able to add music at all, reeled me in for the money, what a waste.Version: 1.12.0

Actual Tutorials?I can’t rate this App yet. After purchasing the monthly subscription, I uploaded a video to Mask Out background however… I cannot figure out how to Mask background to have specific items or persons in videos to stand alone for overlay purposes onto other videos. I purchased the monthly specifically to have that editing ability, specifically masking out backgrounds of videos. Is that not a function in this app? Are there Video Tutorials for visual aids rather than an image with instructions that aren’t too user friendly, especially for people new to the App? If there is a video tutorial / audio walk through on how to utilize the functions of the App, please direct me there..Version: 1.5.0

Waste of money!Terrible. Hard to use, complicated and annoying. Save your dollar..Version: 1.13.0

Beware it’s $15 every month!!I thought the app cost was annually but at $15 a month is insanely overpriced..Version: 1.13.0

Would give zero starsWanted to take offer of free trial to see if I liked the app. When I got the app opened it made me choose an option for subscription (as most apps do) so that at end of 7 days you would pay. Immediately took my charge and when I cancelled I am stuck with payment and 1 year of something I don’t want. Not even a day in and saying that once you choose subscription you are locked into choice and no free trial..Version: 1.14.0

False advertising - AustraliaI signed up for this at $10.49 per month and instead I’m getting charged $10.49 per week. Ending my subscription. This is actually breaking Australian Consumer Law and not good enough. Hugely disappointed.Version: 1.9.0

MediaProblems with media uploading, when I finish one project I have to re install app due to not being able to add the correct video the same video is added each time.Version: 1.4.0

Cant edit audioCant edit audio, so useless for me.Version: 1.13.0

Only 10 effectsI was expecting much more then 10 effects for app that is charging for service. Extremely disappointing!!!!.Version: 1.3.0

No cropping videoThe.Version: 1.6.0

APP WON’T LET ME UNSUBSCRIBEI bought the 1 week $0.99 trial, and when I went to cancel before the end of the week it wouldn’t let me. There is no option to unsubscribe, telling me I had to do in the App Store. It won’t let me do so from there or from my settings in iPhone either. I was then charged automatically for the monthly plan, and have no way t unsub from that either. I will remove this review if this issue is fixed but for the time being I am stuck. DO NOT BUY!.Version: 1.10.0

What’s up with my audioHey the app was great until it wasn’t I was making a video and on the third day of doing it the adio stopped working.I would record the audio and it would work just fine but as soon as it would stop it was gone if that hadn’t happened I would love this app sorry.Version: 1.15.2

Rip off .App doesn’t work, videos don’t upload even if i paid for premium. L’application ne fonctionne pas, même avec la version Premium les vidéos ne s’enregistrent pas..Version: 1.7.0

SubscriptionThe app will constantly have a pop up that says “$1.35/week (one year subscription). I subscribed thinking I would get charged $1.35 each week for a year, instead my card got charged $75 right away. Warning you all so you don’t make the same mistake I did because the app does a crap job of explaining you will get charged for the entire year and just markets it as a week to week subscription..Version: 1.1.1

TerribleIt literally offers no difference to CapCut, they’re forcing people to subscribe to pro versions. Then if you want to export your video that you created, they put a watermark on it unless you subscribe. I get it you want money for making a product, But your product is no better than anything else out there that you can get for free. these reviews must be fake because I used it and I can’t believe you can’t even test out a video without them putting a watermark on your content. It’s insane. Clearly I’m not ever gonna use this again and I don’t think you should either try CapCut or even the other 20 free video, editing software platforms that don’t pull this micro transaction/subscribe stuff. What the company has failed to realise is to giveaway the product for free and then people use it in their daily life and then you offer something more that makes people just want, to go wow just $49 a year and I can have all this extra stuff let’s do it, but forcing your watermark onto other peoples product is awful. it’s a failure before I’ve even begun, and you really need to rethink your whole business model..Version: 1.15.2

Can’t change video replay speedJust paid a pound for a worthless app.Version: 1.9.0

Unable to edit captionsLimited functionality not worth it.Version: 1.15.0

No tutorials or guides?Why would you make an app and not provide direction and support for people to actually use it? There are no ‘how tos’ or tutorials, or at least none that could be found easily. Definitely not easy to use or beginner friendly. It I have to work to Figure out how to use the app then it’s not worth it. Hard pass..Version: 1.7.0

Not freeCan’t use the app unless you pay for the subscription…..Version: 1.13.0

Says i saved videos but theyre no where to be foundIve saved my edited video in 4k over 3 times and i cant save again cus i have no room, took up the space on my phone but its not even in my camera roll? if i delete the app and re install all my edits to the video will be gone, what do i do.Version: 1.7.0

Not free as advertised.This app comes up first result on google with the following title: free video editor for iOS. However immediately after downloading, it asks to choose between a 7 day or ongoing subscription..Version: 1.13.0

Man Video Up! I tried so hard to love youDarnnnnn. I was so excited to find what I thought would be an awesome video editing app and had my heart completely shattered. When trying to upload multiple videos, instead of uploading 3 of the videos I selected, it uploaded 3 of the first video only. I tried deleting the app and re-downloading and still the same. Video up! Come on. You got one job!! Super disappointed and back to the drawing board looking for a new app..Version: 1.2.0

Loved it….. then instant regret !!!Was loving it for 3 days editing 30+ minute videos down to about 18-20 minutes of gameplay. Love it so much even paid. Then after I paid I realized that my videos weren’t saving but instead the size of the app kept growing. It got to about 30 GB before I realized something was off. Kept checking why my storage was full and was watching the number go up !!!!Now I can’t download any of my work at all. Was able to send one video to my wife to save. Please Help !!.Version: 1.8.0

L appL hate this app l have to pay for pro to get everything cup cut is way better.Version: 1.16.0

Doesn’t have a trial subscriptionIt even doesn’t have a trial subscription to test the functionality. You have to pay from the moment you’re going to use it! Zero star!.Version: 1.16.0

App use and cancellationThe app is fantastic and is easy to use with great functions. My usage of the app has lapsed and I am unable to cancel my subscription with it. This is worrying me as I will have payment taken regularly as the option to unsubscribe doesn’t work for me. Clearer instructions and procedures on how to unsubscribe are needed..Version: 1.8.0

Misleading to Make you Purchase!!!They showed me nothing but .99 and $2.99. I clicked $2.99 in order to use it for a week or month, whatever it was but they did NOT show me thirty something anywhere. I didn’t see that until the purchase went through. I immediately canceled and any other app refunds you if you immediately cancel but not these people. They just took $38 something from my account after misleading me. I couldn’t be more friggin disgusted right now. Legitimately pist off!!! Even if the app itself is good, I can’t deal with people that cheat you into buying something so bad business is bad business no matter how you dress it up..Version: 1.11.0

Miss leading subscriptionsSo I downloaded the app, and it was advertised like it was £2 pound odd for a monthly sub with cancel anytime. Thought I’d give it a try, then i was charged for the full year…very miss leading and I’d like a refund please..Version: 1.13.0

Misleading and False AdvertisingThis app is advertised as a free app, when you choose the 1 week option of £2.99 per week you’re automatically billed for the year! They immediately bill your account. Cancelling is a nightmare! If you do not offer FREE TRIALS why do you advertise as such. What a disgrace to the APPLE brand. Absolute rubbish and borderline Fraudulent. If I am not refunded I will definitely take this up with my Bank! Buyer BEWARE!!!!!!!!!! £32 is a LOT OF MONEY! for this!.Version: 1.12.0

It’s good but…I love it in all but why do I have to do a free trial or pay to get effects? I think it’s a bit dumb because other video editing apps let you have effects for free so I think the developers should really change it or let some of the effects be free..Version: 1.13.0

App Crashes not goodJust purchased the app and first project i created it started to crash now it does it every-time i change the transitions.Version: 1.12.1

Terrible to use, don’t waste your moneyI was supposed to be charged $4.99 to trial it charged me for year $54.99 I want my money back.Version: 1.17.0

Just whyI have no words for this app i download something in 1080P and it does not even load into my files or camera. Terrible.Version: 1.3.0

Terrible app, don’t waste your timeCan’t download edited video in 4K.Version: 1.8.0

SavingCan’t even save videos.Version: 1.7.0

Could not edit properlyThe app was going fine the first couple days I had it. I was working on a project for work using this app. After a couple days I wasn’t able to edit my voiceovers, my videos and voice would get deleted when I try editing. It worked fine up until that point. Then I was left starting my project all over, when I was so close to being done. I’ll probably cancel my subscription after this project..Version: 1.11.0

Used to be goodThis app used to be good, but the updates are just getting worse, you have to change the font on all text and they have added watermarks on every video, which you have to pay to get rid of. It’s nearly impossible to move media, but you can move overlays. IT’S JUST REALLY SLOW. The software chugs at anything that takes up too much storage and there is no option to have autocorrect either which slows down making things for someone like me who makes loads of typos.Version: 1.12.1

Uhhh…I don’t wanna pay to add music to my goddamn video. Sorry but you can do better. Trying not to offend the creators of this app..Version: 1.8.0

False advertising. Not free!You have to subscribe in order to use it..Version: 1.13.0

Lags and crashesIf you want to add anymore than 30 photos it starts to lag and then when you get to around 50 the whole app just crashes and you have to start again!!😤😤.Version: 1.6.0

Hopeful, but ultimately disappointedI’m not super techie or a pro content creator, but I can handle myself on iMovie and some other apps. I thought this would be a breeze. All I wanted to do was blur and add some text to a video, but it was too hard for me to figure out. Maybe blue isn’t an option? I had to pay $.99 and this is likely an auto-renewal. I tried to cancel; I couldn’t do it in the app. I was directed to visit the App Store. That experience has me wanting to give fewer stars. I realize it’s not about app function, but rather business practices. It feels like a bait and switch even though I finally figured out how to cancel. :/ CapCut had just what I needed, and it is free..Version: 1.10.0

Where's the SOUND??I want to capture the sound off a video and can't get this app to stop its automute. I also can't find out how to capture the sound as an MP3 file..Version: 1.16.0

This is the worst app on my phone.This app is AWFUL!!! Doesn’t matter if you use the free version, or ANY of the paid versions. Tried them all, and this app is crap. Crashes constantly, doesn’t actually work when there’s PERFECT reception and service, cuts your videos or doesn’t upload all attachments- IF THEY LOAD AT ALL FOR YOU TO TRY TI ATTACH!!!! I have written their “customer service” and support teams for help, you will NEVER get help, or a refund, just an, “Aw, sorry buddy, but don’t worry we’re listening!” When they’re not. This is the WORST video app I have ever wasted time and money on. Do not use this..Version: 1.14.0

Probably the worst video editing app out thereThe app is not user friendly at all. It’s particularly difficult to edit the music. User experience is completely off. DEFINITELY not worth 40$ a month (this is absurd)..Version: 1.16.0

BadSuch a waste of money- app had hardly any features, not able to merge videos. Will be cancelling ASAP. DO NOT WASTE YOUR MONEY!!!.Version: 1.5.0

Hard to understandI’m not too familiar with making movies so it could be the user too, but it’s not easy to figure out imo I am having a lot of issues, especially with the music aspect. Music that I have downloaded on my iPhone is still not working so I have to buy the song off apple… makes no sense Also, could use a section to ask for assistance, there is none that I found so far.Version: 1.7.0

No functionality other than stupid filtersCan not do anything more in this than I can already do in normal camera/photo settings on iPhone. Just some different filters that on a video look ridiculous (who needs scratches?!?). Waste of money..Version: 1.13.0

Trash appPaid for the app and it doesn’t recognize the transaction. Thanks for nothing!.Version: 1.7.0

Hate it!!!!!You have to subscribe to get it to work and I spent half and hour trying to download it what a waste of time I’m literally about to cry!!!!!!!!.Version: 1.13.0

Hard to use and deceptive when signing upWhen I selected the subscription option, I clicked for the monthly option of $4.49 a month, it actually signed me up to a $55 yearly subscription! This is really disappointing as this app is hard to use as I’m not able to navigate it properly. I bought this to edit videos but it’s not easy to work out..Version: 1.13.0

ScamScamming people with subscription charges - never download this crap. And function-wise this app is a complete garbage..Version: 1.12.0

Misleading dodgy appPayment on this ad is so misleading. It is so misleading I am not going to get into it but read the other reviews. I uninstalled the moment I saw the price. I don’t give any app any time when it tried to mislead. Lies lies lies.Version: 1.3.0

Not as advertised :/I searched online for an app that would allow me to add reverb to my video (I’m a musician) and this came up. I checked the description and saw it listed but when I paid !9.99 for the subscription, I saw that it want an option at all. Disappointed:/.Version: 1.13.0

Tricking People to PayOn the 6th or 7th panel of the preview on the App Store claims you can use the Chroma Key tool to remove backgrounds. Sounds really exciting until you realize that the app feature is absolutely fake. An app designed for the phone includes a feature that when clicked pops up with text that says that feature is not supported by the app version. It seems like some other features are okay but honestly you could probably find other apps that can accomplish the same things and that are not straight up lying to you to press the subscribe button. Shameless..Version: 1.2.1

Will not export or savePaid money for it and it will not export or save the project.Version: 1.4.0

PoorOver 2 hours waiting for a 1 minute movie to upload. Gave up. Waste of money.Version: 1.6.0

Very poor serviceTrying to contact them since last 2 week .I did email and all but still no answer..Version: 1.10.0

Tricked me into paying for it.Overall I like the app. however when it said weekly payment of 1.00+ change , it charged me 100$ now i’m signed up for the year lol what a joke. don’t trust anything anymore nor have the time to get a refund. enjoy my money!!!.Version: 1.2.2

Not Free. Monthly or year subscriptionDo be be fooled, they have become a subscription service..Version: 1.4.0

No use for me at allFroze on the text addition, didn’t like any of the filters.Version: 1.14.0

DisappointingSeems like there’s a lot of potential, but was let down by a confusing layer and clip movement system, which after a few moments of splitting clips and moving stuff around, I had no idea what was being moved where and effects like reversing being undone when switching between layers. It could have been great if not for these problems but unfortunately they’re vital issues. Thankfully it only cost me £0.99 for a week.Version: 1.4.0

Can’t cancelNever used it and can’t figure out how to cancel.Version: 1.9.0

Not what I was hoping forAt first I thought the app was great did what I needed to make clips nice and easy. Until about the third time I used it started having videos that I was trying to add into a video be a completely different or simply not load in. Until day the fourth day when it started crashing randomly and not progressively saving my work. Forcing me to go back and redo 10-20 minutes of work over and over. The app has potential to be great but if issues continue I don’t think I’ll see the second month of the subscription cause unfortunately I bought the month not the week..Version: 1.3.0

Annoying issuesBe aware this app consistently cannot see photos/videos from certain albums on your iPhone. Ex “Shared Albums”. Additionally, it doesnt see photos/videos at times for no reasons, even if I quit the app and re-open. It wont let me import because they dont appear. It’s extremely annoying. I also do t know why it doesnt work with Apple music even though they seem to have an importer. I have random music that it will import and then when it requests me to download a song it says isnt downloaded it still doesnt recognize that the song is downloaded and available. For the price these are ridiculous issues to continue having. Many times the handles to drag are un-selectable and unresponsive. This will send you info fits of frustration as well. For the money, Id look elsewhere. Too many inconsistent functions..Version: 1.8.0

Error from the first tryI only installed this for captions. The second I turned it on, it says “error” and would not generate it. This app should allow a free trial, so people wouldn’t have the hurdle to provide card details to then go through the ordeal of cancelling..Version: 1.12.1

Do not download this app!Stated that you can have weekly plan and charged me $100 for a full year! I want my money back! This app has false advertising..Version: 1.2.1

DisappointedI’m a little upset at the fact I downloaded this app being under the impression it was free, yet as soon as it was installed I was faced with subscription charges! I don’t mind buying “in app purchases ” but was not expecting to be faced with an immediate subscription charge. I have deleted the app, but now getting reminders that I haven’t chose which subscription I want. Sorry, this is very annoying, all I wanted to do was edit my grandchildrens videos.Version: 1.3.0

Horrible and I was so excitedI purchased this app because I have 2 kids graduating (2024/2025) spent hours uploading and sorting photos purchasing off iTunes to use select songs. Well once I tried to add the songs I wanted it would say purchase (yet I already purchased with Apple iTunes) and it doesn’t let me add the music. So NO I wouldn’t recommend this app for that reason, I’ve now had to go to another app and start the process over..Version: 1.15.2

Waste of moneyThe effects are useless. Worse than my DIY at home.Version: 1.11.0

McCarrisonI would hope to have a trail run to see if I like this app but instead I have to pay in order to use the features on this app - not good. I won’t be buying it.Version: 1.13.0

Cannot select which part of a song to useSo disappointed! First of all it is advertised as “free” which it is not. I wanted to try it & like it so I chose .99 for a 7 day trial. I chose the Sugarplum Fairy but did not want the intro, but a few bars into the song. I tried it twice. Second time I went to the place in the song I wanted and saved but it still started at the beginning which did not match my video as well. I usually use Instagram where I CAN choose the place in the music where I want it to start..Version: 1.12.0

Terrible app, very misleadingIn the preview pictures it shows that there is an edit tab to edit your closed captions but once downloaded you cannot edit your closed captions. No free trial available because it is a terrible app and you end up paying for a full year subscription (even though I had it downloaded for all of 45 minutes). Terrible terrible app. I tried deleting and redownloading and emailing support for help. Don’t do it!!.Version: 1.12.0

Not as good as I would have likedAdding music in the background is a challenge bc the music is too high and there’s no way to lower the music volume without lowering the volume of the main video I cannot edit parts out of the video It doesn’t generate a front cover for the video It’s been a challenge to figure it out.Version: 1.14.0

Hard to find appropriate musicThe music library is not well categorised. I was trying to create a simple video of my kids and needed some energetic beats. But urgh - too hard to find. The music in the ‘energetic’ section is anything but energetic. Needs some simpler tracks such as in the Background Music Video Editor app..Version: 1.7.0

The WORST!!!This is a complete scam of an app - just putting together holiday vids& pics to an awful choice of music & the app stuffs up the go pro video speed - as well as NOT being able to export (using varying file sizes)(it just keeps FREEZING) to camera roll is a joke- also scam they do NOT have caption function - warning DO NOT subscribe!!!! as u can tell I’m very frustrated after wasting hours of my life never to get back!!!.Version: 1.7.0

CrooksGet the seven day trail for $1, tried to cancel before the renewal for $6.99 and I couldn’t. Now they say call the Apple to dispute de payment . I see most negative reviews are for this same issue. First of all, why didn’t you let me cancel from the app? Why do I have to go trough all this process of getting a refund when we could avoid it from the begging? I guess you found a way to frustrate people and steal money , yes I said it , STEAL. Hopefully you get your reward soon, I believe In karma.Version: 1.12.0

MusicUnable to use music downloaded from iTunes.Version: 1.9.0

Doesn’t workI’m using an iPhone 13 and it’s fully up to date as of today. I downloaded this app with high expectations based on the rating. However it has really deceptive ads that make it seem as if you immediately have to buy it in order to use it, when actually there is a super tiny x you can hit to go back to the regular screen. They pop up as if you HAVE to pay to use the feature you’re trying to use and it’s super sketchy and again, incredibly deceptive. I wonder how many people purchased not realizing. That aside, when I tried to use this app anyway, willing to overlook the sneaky ads, it just froze when i tried to load my first video to edit. So never even worked first or last. One star because I cannot give zero stars. Re: developers response I mean, I would but the other issue that I mentioned is that the whole app froze up when I tried to use it and every time afterwards 🙃.Version: 1.5.0

Not worthy of subscription based serviceI’m sorry but this editing app is not worthy of a premium setting the normal glitch effect is part of pro, that is the bare minimum of editing tools. U need to add more features before I could confidently say it’s worthy of payment..Version: 1.9.0

No save to albumThere’s no options of saving to phones album..Version: 1.13.0

Ended up charged for a full year without realizing itI understand that the ways in which the initial charge felt misleading to me might be a result of me misunderstanding their communication (which highlights a need for better communication but also seems a bit like they’re trying to trick you), but regardless of that, the fact that they state they’ll give you a refund if you’re not satisfied but then they are impossible to contact is incredibly sleazy. Don’t give your money to a company that is trying to make promises that they then build obstacles to so that they don’t have to keep them..Version: 1.9.0

SCAM!!!Worst video app ever. Forces you to choose a paid plan to make videos then decided to take as much money as they want anyway. Choose the $4 plan? Nah, we’ll take $60 from your account with asking you just to be safe..Version: 1.7.0

TERRIBLEI spent a good amount of time editing the video because doing things as simple as dragging clips to the position I wanted was something the app seemed to have a difficult time handling. When I finally finished editing, I was required to have 19 GB of free space just to download a 1GB video. I deleted files that I really did not want to in order to free up some storage. I ended up freeing an additional 30 GB of storage just for the app to tell me I still do not have enough storage to export my video. Super frustrating and a complete waste of time!.Version: 1.6.0

Not freeFalse advertising on google, Your app isn’t free, But it does look awesome..Version: 1.13.0

Still figuring it outThis is my first time using a video editing app. Overall, it’s been pretty simple to make a short video or slideshow. There’s a few things that I cannot figure out how to do. I tried to upload 19 three second video clips at once. For some reason some of them would not load so I ended up adding one at time and saving the video 18 times to get them all in. I can’t figure out how to get the sound to fade at the end of the video. the song abruptly at the end. Lowering the volume at the end seems to lower it for the whole track. also some of the transitions between photos have the same photo for a split second after the transition. I would love to know if I can fade music at the end! I can’t find a tutorial for how to do it..Version: 1.14.0

Don’t useHorrible app. Even the basic timeline editing functions are not possible. It’s obscene and basically robbery to charge for this app..Version: 1.5.0

Exported video was darkI love the application and how it work but the exported video is really dark no matter the quality I used to export. So frustrating..Version: 1.6.0

I’m Glad I wasn’t The Only One 🙄Buyer beware right? I went to school for Marketing, worked in PR and did banking & retail sales for years I get it. But if your product is good you don’t have to resort to questionable tactics. You will never build a loyal following by tricking people. But then again you probably don’t care from what I’ve read. Leaving this review for the sake of other users and the record. It is not our fault. You intentionally imply free trial, then 2.99/mth. Nowhere does it say $35 which I was quickly charged before I even closed the app. I had to do research to even figure out why I was being charged. Call me slow. But I’ve never made anything important so small or unclear that my customers can’t see it. You can try and stand on the “read the fine print” excuse to keep people’s money, but it won’t save your brand image. 😏 Oh and buy the way you aren’t offering anything special. So I would absolutely not have continued after the trial. I have at least three other trusted apps that do the same and more. The only difference is, they actually honored my trial and I gladly paid for their membership..Version: 1.14.0

Can’t unsubscribe, charged 10 CAD a weekI thought I signed up for a one week trial. Ben charged a ton of money. How cannot unsubscribe????? Please help..Version: 1.8.0

Avoid This AppThey charge for a full years subscription even after cancellation and customer support. The subscription is cancelled through Apple Subscriptions and no payment history with Apple that subscription was paid. Payment in Bank Statement shows charge came from Video Up not Apple. Video Io refuse to refund and what’s worse is there is no way of ensuring the subscription is cancelled for future payment with Video Up themselves. Shame you need to leave a review like this but video up’s Customer Service is limited at best with no real help in solving the problem.Version: 1.12.1

This middington app will not save my videos to my gallertWhy cant i save my videos to my gallery?.Version: 1.7.0

Won’t save videoApp can be a bit glitchy especially after editing for 30 + minutes but after I finish a video I always seem to have trouble saving a video, sometimes it takes 4 plus times to download the video again and again before it actually saves to my library. The app has lots of pros and a lot of cons just never know how it’s going to act everytime I open the app.Version: 1.6.0

Rip off stay away!Don’t even try it. Ive been charged weekly $10. And App Sucks. One star is a very kind review..Version: 1.5.0

Worst Editing App EverThis app is awful, it’s incredibly laggy, kept removing different filters and effects from my video, wouldn’t let me add more media even though I only had like 8 images maximum, was laggy with loading times and overall awful. and to wrap it all up it put some stupid HUGE watermark over my video, that was not shown before export. I spent 2 hours making that video (30+ minutes simply on fixing app glitches) and I debating remaking the whole thing just because of that stupid watermark. I do NOT recommend you download this app..Version: 1.16.0

Paid for the app then it wouldn’t let me export for no reasonPaid for the app then tried to export my video and it just simply didn’t load. Said scam.Version: 1.16.0

What forGod I hate Apple phones and products, why not make me get it free but NO why the actual hell do I have to pay to use like WHATS THE POINT IN PAYING TO EDIT?! I have to pay A SUBSCRIPTION TO USE THE APP like BRUH I JUST WANNA EDIT STUFF ITS FRICKING USELESS IF I CANT USE IT WITHOUT PAYING! Like Apple phones, new iPhone: £1,000! Then Nokia 6:£95 Like Apple, I have to pay soo much for anything! Just stop, like seriously WHY DO I HAVE TO PAY FOR A APP? Anyway, photo editor is terrible! But video editor does nothing then there’s video up…😐 And apples battery life is terrible E.g 🔋 2 seconds later: 🪫 JUST WHO? I prefer Nokia over a STUPID APPLE PRODUCT!.Version: 1.13.0

MisleadingThe app is advertised as free but before you can do anything you are offered a subscription of £0.99 for the week or £2 something for monthly use. I didn’t mind paying 99p for the week as I only have 1 specific video that I want to edit but then on the last step before payment it then says it’s automatically signing you up for a £9.99 per week subscription!!.Version: 1.13.0

Can’t use iTunes music ( paid music )Paid for songs to use in videos and they won’t work. Just directs me back into iTunes where it says I’ve purchased them already.Version: 1.13.0

Not goodIt seemed great at first but you have to pay loads just for sounds This app is not useful in my opinion The best thing is that there is no adds Do not buy this game Thank you.Version: 1.14.0

No soundI cannot get the audio to work, despite them telling me to unmute, like I couldn’t figure that out, then a bunch of other steps attach a video no audio, waste of time..Version: 1.12.0

Hard to useVery hard to use and it does not allow you to split videos.Version: 1.7.0

Seeking Help- Without a Response.I have enjoyed using this app quite a lot, until I ran into a technical issue and never heard anything back from the support team. I worked over 10 hours on a project for work and there is a glitch and I can’t figure out why. Great app, need more efficient service..Version: 1.15.2

No was to cancelI’ve tried to cancel this app multiple times and am still getting charged. Emails twice, no answer..Version: 1.12.1

Why does this even exist...I just wanted to be able to loop a video....this app came up when I was searching for iPhone apps that allegedly could do that but *spoiler alert* it doesn't have that ability. Normally I wouldn't give a trash rating for something like this but honestly after looking at this app/the price that you pay for it (thank god I cancelled my $0.99 "7 day subscription" before getting charged $6.99/mo), I cannot understand how/why this would possibly be worth it. Does nothing more than the free editing features on iPhone..Version: 1.5.0

Do not install this appThis is a terrible app - I downloaded it and it started taking so much money from my account when I did not put in my details. I emailed them to refund the money and they never responded to my email..Version: 1.15.2

CrooksDownloaded it and started making a video. It was OK. Some of the features are kind of annoying to use. Got to the end of making it went to export it only to find out that it has a watermark on it, that you have to pay them to remove via 9.99$ a month subscription. Ridiculous. Don’t say your app is free to use if you have to pay to use the features within it..Version: 1.16.0

Bad editingDefinitely not getting what I paid for. Half the time I just get a black screen when trying to edit my videos. I keep getting an error when I try reverse portions of the video!.Version: 1.14.0

PoorTrying to add multiple videos but no matter what video I select it uploads the same one I already had.. silly error.Version: 1.2.0

InconvenientThe fact that if the low battery notification pops up on the screen it stops everything that was in progress is crazy. Also I have been trying for days to save a video and it isn’t working. I spent hours on the video and now it’s just sitting in this app and I can’t save it.. I have PLENTY OF STORAGE and I updated the app. This happened before and it took many attempts to save before I could get it onto my device..Version: 1.16.0

GLITCH AFTER GLITCH AFTER GLITCHI thought the app was OK but it has a LOT of glitches. It’s pretty straightforward to use so I thought. However, when I try to add more than one music track, it doesn’t show I just did a voiceover and it did not apply it to my video, and when I try to rearrange my video selections, it completely moves it to a whole Nother section of my videos just a bunch of glitches, and I paid for this which makes me even more mad 😡.Version: 1.8.0

Its took all the room on my phone 9g but can’t find the video anywhereI made a bit of room on my phone to be able to upload the video and yet when it’s done impossible to find the video anyway and yet the space is taken on my phone … I’m screwed why did I pay for this it’s ridiculous.Version: 1.7.0

❗️⚠️⚠️ readI was looking for apps to make videos , and a came upon this it’s such a good app I do recommend the only thing I would say bad is u have to pay for some effects but over all I love this.Version: 1.13.0

No SoundEverytime I upload my saved video to my phone there is 0 sound, it doesn’t matter whether I have the little sound icon turned on or off. Unsure of any solutions. I have my video sped up 4x, and still 0 sound whatsover when saved to phone storage..Version: 1.2.0

TerribleI was trying to buy it but it kept saying I need to change the way I pay so I deleted it do not buy.Version: 1.2.1

Disappointed with new updatesThis was a decent app. Pretty touchy to use to edit and not user friendly. But for a free app, there was enough basic stuff for me ti use. I considered paying to use further features, but decided to update first to see what fixes and changes they had made. And it was nothing that enhanced the user friendliness. It’s still as clunky to edit and trim. Super touchy and glitchy. But now they’ve added a bunch of useless things I don’t want - background tunes etc - AND A WATERMARK. Big. Ugly. Watermark. What a fail. It’s really not the easiest to use and now it’s pointless. Sad really..Version: 1.13.0

Captions are slowCaptions are slow.Version: 1.16.0


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