LED Light Controller & Remote App Negative ReviewsAstraler

LED Light Controller & Remote Negative Reviews

3.9
3.99305 star

Total 111 Negative Reviews

LED Light Controller & Remote App Complaints & User Negative Comments 2023

LED Light Controller & Remote app received 111 complaints, negative comments and reviews by users. Have you ever had a bad experience using LED Light Controller & Remote? Can you share your negative thoughts about led light controller & remote?

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LED Light Controller & Remote for Negative User Reviews

Not freeSSure, you can download the app for free.Version: 1.1

Doesn’t work. Please refund.I thought I would give the app a chance despite the fact you can’t use it without paying for the in app purchase. Even after paying a ridiculous $20 subscription fee it still didn’t work! No excuses. Just refund me..Version: 1.1

ScamThis app does not do anything without an in-app purchase, which it tries very hard to trick the user into doing. A splash screen for their sub comes up whenever you try to do anything and automatically has the pricy “lifetime” option hilighted. I’m positive if I had hit the big “continue” button at the bottom it would have happily charged me, and I’m positive this has tricked users. Instead, there’s a barely visible X in the top left corner to close the ad without purchasing but the app is a brick without it and from other’s descriptions it sounds like it barely does anything even with a purchase. Save your money. Go elsewhere..Version: 1.1

The app is missing a lot.Can’t rename lights so not sure which one is being controlled. Can’t select a specific wireless network. The phone must me on the 2.4 network before trying to connect a bulb. It does not error out with a message that the wireless network is not compatible. Basic stuff guys. Who wrote this app a high school programmer? I would be ashamed to put my name on this app..Version: 1.1

Not freeAfter purchasing and installing recessed lighting in our soffit, while trying to register on the app, I can’t stat an account without paying $100 a year just to use the colour lights. Rip off..Version: 1.1

Scam! Beware!AVOID this software!!! I was routed to this instead of the app that came with my lightbulbs. When I was clicking to try to get into the app, I accidentally, somehow paid for lifetime! I swear I had not selected any payment and was trying to click off the payment screen. Like another has said, and email to the company automatically asks for screenshots and no replies afterwards. I tried playing with the software and it does not work reliably either! AVOID this software!!! I plan to contact Apple about this and will follow up with PayPal if they do not resolve it. I suspect that it is a phishing scheme for passwords and such as well..Version: 1.1

Rubbish app to use!My led light remote stopped working and i did not want to purchase a new one for so i thought i’d use an app. HUGE MISTAKE!! it’s more expensive to use the app than to purchase a new one! you don’t select a light without having to pay and there is no free trial! Do not get this app unless you want to pay for it! also my leds are govee leds and it’s not even in the list! it’s a total scam and i would advice you to just buy a new led light!.Version: 1.1

$99?!?!?You expect me to pay for this app without even being able to see how it works. Not in a million years.Version: 1.0.5

Horrible appI personally downloaded this app thinking it would be free but as soon as you open the app you need payment to do any type of light configuration don’t download just a waste of your time..Version: 1.3

Umm dont get it💀🧍🏽‍♀️So i should have looked at the reviews first but like….lesson learned I GUESS. Got the app and it said i had to pay to work my lights and it showed all the different types of lights that it worked with. Cool🤝🏽. SO i paid for 1 month which was only $13. BUT i was trying to connect my lights and it wouldn’t connect so i basically just wasted money on a app that doesn’t work for me. i email them asking for a refund… and the told me to send them a picture of the issue? Crazy ik right. So i told them like i cant do that the lights just wont connect idk what u want me to show u guys just give my money back. NO RESPONSE💀🧍🏽‍♀️like i coulda spent that 13 on something else😒but anyways…yea dont get it…it MAY or MAY NOT work but if it doesn’t ur screwed😁.Version: 1.1

Accidentally ordered an app I can not useI purchased a light ring. It had a remote so I thought this was the item I needed. I downloaded and it come up to purchase 6 months $39. I thought I’d try it. Then I went in to set up and found out it’s a totally useless app for what I had bought (light ring). Within the hour I sent eml to cancel asap. It was a mistake. Well I got the response to screen shoot and send more info. My cc already shows pending purchase amount of $42+. I’m retired and a widow and cannot be paying for something I can not use. I only now saw the previous review above. Let’s see if my issue will be resolved quickly. I plan to dispute with my cc company. Fool me once….Version: 1.1

Dishonest setup queuesFRAUDS This app and its developers are trying to rip people off. I got the app, signed up for an account, and as I was trying to finish the set up the screen showed three service upgrade tears. The last one was for a lifetime subscription at just under $80. Without clicking on any of those options I proceeded to press “continue“ and a prompt appeared as if I was getting a new app asking me to confirm by double clicking my side button so I know this was careless I did it and it charged the lifetime subscription amount to my Apple Pay. multiple attempts to contact them and cancel have been met with one automated email that asks me for screenshots (literally impossible to do that) They WILL NOT REPLY via email and the “Report a problem” in app is getting me nothing. 1 star I suppose because the app functions as advertised..Version: 1.1

ScamDon’t work.Version: 1.1

Questionable appI bought the lightbulbs and install the app. The first thing to Aptos is to force me, without any choice to say no, to walk through a series of survey questions. Then at the end it want me to sign up for the premium package for $3.99 a month. It makes it look like there’s no other choice. After I get out of that screen it takes me to another screen that also by default I will be signing up for additional services. This things I believe borderlines a scam. Not very professional since this app is supposed to be the app that I use that comes with my lightbulb.I could’ve accidentally signed up for additional services without knowing I’ll be leaving I have no idea choice.Version: 1.0.1

Wat a joke£59 . Wat a joke . I didn’t not select anything and tryed taking £59 . Not a chance. Delete.Version: 1.1

Poor Design and supportThis app is total clickbait. Subscription required for any lights to work. Grouping doesn’t work. It’s laughable as when you try to just add a few lights to a room, which is standard in any smart light setup unless you want your entire house going crazy, the app randomly starts selecting all lights and adding them to the group. Support is non existent for a sub pay model app. For the price support should be top notch. There are other apps for less with better features. I only wanted one app to merge two different brands into a scene Hue and Govee. Didn’t work at all. Can’t get a group of lights to setup. House is over 80 Hue lights on two hubs indoor/outdoor and three Govee strings. Still amazed that this shows up as top ad. Not a single positive review in the past 30 days..Version: 1.0.4

Poor Support Service - App doesn’t workThe app is should not be labeled universal. I installed the app and tried to get it to work with SYLVANIA+ light bulbs. Went step by step through the process (up to the 5 minutes each) several times and the lights were not able to connect to the app. I tried to get technical support multiple times and they never answered my requests for help. Waste of time and money..Version: 1.1

Not Worth Your Time!I would not waste my time getting this bulb or this app. I bought the bulb fully came home installed it, downloaded the app to only figure out that I have to pay to be able to work one light. They want you to sign up for premium to be able to add lights and there is no other option but to pay. So at this point it’s not even worth it in the end you’re paying like $100 a year or so just for a light to control. it’s not even worth your time and nowhere on the box or in the app says that you have to pay to add one light and only one light. I will be returning this and I recommend that you do not use it it is not worth time or money!.Version: 1.1

In app purchasesNot worthy .11.49£ cheapest app purchase it’s a rip off.Version: 1.0.4

Duped by the app, user beware!!I was in a hurry to get my lights connected and when I brought up the app I was forced into a survey. Then, while my lights continued to flash (can you say PSYOPS?) I was hit with the last screen that was an upsell. I accidentally selected the onetime payment and gave the $69 for WiFi access to their lights. As of now, I’m extremely displeased with the company, the app, and the lights. I’m now trying to decide wether I just take the hit and dump the lights in the trash and delete the app..Version: 1.0.5

AvoidForces you to take a survey then demands payment. What a waste of time..Version: 1.0.4

RubbishAbsolute rap.Version: 1.0.3

Trifling app - DO NOT DOWNLOADYou can’t set up a light without paying for premium. The app simply is unusable unless you pay. DO NOT DOWNLOAD.Version: 1.0.5

The worst app everPeople who created this app deserve to be slapped in the face. Worst app ever, stay away. Asks for free stuff from you like a survey, then rate, then asks for money. TOTAL MOCHE APP. Go to hell developers, that’s where you all belong with your tacky sleazy tactics. Disgusted.Version: 1.0.5

Absolutely horribleWho would want to pay 100$ for this? You can get the original app for the smart bulb and it’s completely free and has mostly all the same features. your app isn’t that special and definitely shouldn’t be worth a penny..Version: 1.2

BAD APPThis app is horrible need to pay For a freakin app this is a rip off don’t recommend it to anyone unless yiu wanna get scammed .horrible.DONT DOWNLOAD THIS IS A RIP OFF..Version: 1.1

Literal garbage scam app DO NOT GETBought a smart bulb and input the company name into the search bar and this came up. Assumed it was for my bulb and logged into it and everything only to be told I have to pay for a subscription to use the product. Turns out this app isn’t even for the company. It’s a paid for add that’s purposely kept at the suggested app list when you search so it can just scan you and not even use your item correctly Avoid at all cost and I hope whoever made this app gets cancer.Version: 1.1

Remote lightsRip off.Version: 1.4

Don’t botherDon’t bother downloading this app and expecting to try it out before buying anything. The least they could allow is the set up of 1-2 bulbs, but the moment you attempt to set one up, it brings you to the subscription page. Bleh!.Version: 1.0.5

So yea, I was scammed too.I bought the Smart Wi-Fi Bulb Ampoule Wi-Fi Intelligente at Walmart and I experienced the same issues that everyone else said in their reviews. The app kept telling me that my cell phone wasn’t connected to Wi-Fi, but it was!! And you also have to pay for it, which is the only way you’ll be able to set up an account. I paid for the one month subscription (around 13 bucks) and it doesn’t even work. It’s definitely a scam you guys. I need to figure out the correct app, but definitely don’t use this one because unfortunately it is a scam..Version: 1.1

Mandatory subscription !You can’t even try the app and need to either pay a monthly fee or 100$ just to use this without even being able to know if it works properly…. 5 star reviews must have been paid and not real customer….Version: 1.0.5

User BewareYou can not even test this app without having to pay. You can not link account with your Hue/Feit accounts, you have to reset all your lights to this specific app. This is frustrating when you have a lot of lights. Once you reset your lights there are limited color options. After I was not please with this app, I emailed support and never heard back. When I cancelled, I did not get my money back. Very frustrating! Applications offer free trial runs for a reason!.Version: 1.1

There’s too littleIt’s not fair that I have to pay a lot of money just to control my led light strips. It should be free for the lights and everything else you pay for. Please make it that way. Thanks..Version: 1.3

BadThis is the wrost app ive ever downloaded why tf would you make an app free but the only way you can use it is by paying like where is the logic. i couldt even try it in the first place.Version: 1.3

Worst app everPlease don’t get this app you can’t do anything with it it’s like a useless app whoever rated this a 5 star is clearly bots because they don’t want you or anybody to catch on you need to pay to even use the app 70$ for a year. This premium is just scummy people who need money please don’t get this app at all if you wanna pay 70$ then go ahead but continuing this premium subscription you need to pay even choosing the brand this app is horrible and absolutely useless if you considered getting this app please don’t.Version: 1.1

Fk this app broI can barely afford coffee let alone to change my light from piss yellow to blue.Version: 1.3

The subscription is mandatoryAbsolutely rubbish, Who in their right mind would make the subscription needed to even use the app I am disappointed Do better.Version: 1.1

Seems like a con to me.As all other reviews bar the one. Bought the lights, downloaded the app, went to add a light and then it asks for money. Big nope from me. Fortunately I bought from Costco so I can return for a refund..Version: 1.1

Don’t waste your moneyDownloaded and paid for this and none of my 12 Wiz branded lights would connect waste of money..Version: 1.0.5

Can’t even add one light without paying + no trial periodNo idea of this works as there is no way to test it. It asks fir a subscription when you attempt to add any bulb and there doesn’t appear to be a trial period. Since there is no way to see if it works and the App Store rating is 4.1 I’m going to say that this is very suspicious behavior. If it’s a paid app just release it as a paid app..Version: 1.1

Don’t download, return the lightsApp tricked me into paying 100 to use it. This is a scam, App Store should do a better job policing their marketplace. Dont download this app, don’t waste your time getting frustrated, returns the lights you bought, move on, and save yourself the trouble. I now have to waste my day off trying to figure out how to get my money back for this useless app..Version: 1.1

..I dont know.. I get the app for it to work on my phone but I need premium FYP even connected them? 🤦‍♀️.Version: 1.1

Smart lightSo I bought the light now I have to pay a subscription to use the light f$$$ing money grubbing bustards..Version: 1.1

Everything is locked down.We bought an LED strip/rope light for my daughter’s bedroom. The controller on the light says Good Earth Lighting, inc. Since the lights have a remote, I was curious to see if they have an app. You found it. But if buying their physical product wasn’t enough, anything you do on the app redirects you to the pay wall. In the end, there are better lights with more features at the same price point with apps that don’t steal you blind. Wish I could give zero stars..Version: 1.3

4.3 stars???? What a joke 😂 COMPLETE RIP OFF!!This overly priced app is a complete rip off! My daughter wanted it for her LED lights and once she purchased the lifetime option for OVER $70 we realized we made a mistake and the app isn’t even compatible with the lights she has ! I reached out to technical support and only got 1 reply that wasn’t even helpful. I have emailed several times with no response or offer of any type of help to remedy this situation. Terrible customer service. Terrible product ! Save yourself time and money and do not purchase this junk! Not sure how they even have a 4.3 rating ????!.Version: 1.0.5

Feit ElectricDeceiving come on- doesn’t say customers have to pay to use the product. When signing on app asks you to “upgrade to unlimited bulb connections. Doesn’t say there is or is not a fee for 2 bulb use. I am afraid if I try to use this product at all, there will be a fee for use. The site continues to press customers to upgrade. Despicable marketing. Will return this to COSTCO with my complaint as well as a request to remove it from their shelves..Version: 1.0.5

Does not workInstalled to control my merkury/geeni and monster lights together. As soon as you attempt to add a light it asks you to pay for a subscription and does not allow you to go further. Deleted within 10 minutes of downloading, after trying multiple times. I am convinced people were bribed/paid to lie and give false positive reviews. Why would you pay for a premium subscription before being able to tell if it even works? From the reviews of people that fell for it and paid the subscription say it still doesn’t work after subscription. Stay away, save your time, and save your money..Version: 1.0.5

100% scamI recently got new led lights from Amazon.I downloaded the app just in case I lose my remote. When I got on the app I didn’t now we had to purchase a pack. When I tried to connect my Led lights it wouldn’t work and it kept saying I needed to purchase the pack. I was not goin for it I thought it was 100% free it is not and based off these reviews I will not be purchasing anything from this app. I suggest you don’t download it. This app is 100% a SCAM..Version: 1.1

Can’t add lights without additional purchaseDon’t make your app free if you can’t use it without paying. Talk about bait and switch!.Version: 1.0.5

ScammyThis app won’t even let you test if your lights work with it before they charge you an exorbitant monthly subscription fee. More expensive than my Netflix subscription!!.Version: 1.1

Useless without payingI tried to use this application for some generic light strips. However, every time I go to try and add a device and hit with a pay wall. I am not going to purchase this app just for the sole fact that I’m not sure if it’s even going to work with these light strips they should at least allow you to add your lights and give you limited functionality or at least a trial. I would not recommend this app just for the sole fact that you need to subscribe just to add a device. on top of it, it’s got ads for no reason on an otherwise useless free app. The sad part is, I would probably pay for it if I knew that my lights worked with this app. Note: the light strips are generic and don't really have a brand. Recommendation to the app dev, offering a free trial or allowing people to at least add their devices and just have ads on the app to offset the cost. In my opinion, you are kind of shooting yourself in the foot with your pay model at this moment. -Thanks.Version: 1.1

Nothing works without premium subscriptionYou cannot even add one light to test the service without a premium subscription. Pointless, may as well be a paid app..Version: 1.0.5

1 star useless app wanting your money for an easy returnLeaving a 1 star because all of the setups require a subscription was looking for an alternative for my remote that has broke and i ordered a new one in the mean time just needed something to control my lights (cant turn them off I.E light switch) it’s a smart light that can only be controlled through remotes or direct bluetooth connection, anyways off topic i tried to setup and was met with a prompt to pay for subscriptions? useless just pay for a remote that can control it don’t pay a monthly subscription for something you can buy and only pay one time they want 99hard earned dollars and in return you get access to the most basic use of this app and what many of us downloaded it for ONLY 1 part of the setup didn’t require a subscription it was for main companies mine is from IKEA which surprisingly isn’t even an option inside of the app.Version: 1.3

SCAM!!!!This app is a total scam it defaults to auto select at $70 in app purchase when you go to select the type of LED light you want controlled and even if you deselect it the app is useless so therefore this is a $70 app which they do not advertise it is it’s a scam these people should be ashamed of themselves I think their mothers would slap them and put them in the corner for a week without food because they are horrible horrible people trying to rip money out of your wallet without you knowing if they were in Sri Lanka they would have their arms cut off for stealing.Version: 1.0.5

Not happy!😔.Far too expensive !!!! 👀..Version: 1.1

This app is terribleEverything about this app is terrible. Setting up a light is supposed to be simple. Takes multiple attempts and then seemingly randomly works to set up a light. Also, schedules are completely buggy. They just don’t work - they don’t always turn on or off when scheduled, or one light will work and the others won’t. And when you group lights in a room during setup or try to change them, the configuration changes on its own in rooms that you didn’t even change. Oh, and if you have the subscription and happen to log out of your account, you lose all your settings and then have to set everything back up after you log back in - lights, groupings, everything. I tried emailing support. Their initial response was quick, asking for screen shots. But then I never heard anything back after providing..Version: 1.0.5

You need premium to even use the appTerrible.Version: 1.1

Not worth the price of freeThis app is so blatantly a scam. first thing it did was show the subscription, a lot of apps do that though. when i try to connect my lights all it shows is the pop up for their subscription, it won't even let me connect my lights. in other words the app costs money that you weren't expecting to spend, it's a monthly subscription too. not worth it at all, download genuinely any other app and you should be fine. for anyone else that went through the same thing i did im really sorry for the time that you and i have lost..Version: 1.0.4

Scam, Apple needs to remove thisTotal scam, I have literally no idea why there are so many 5 star reviews but this app is garbage. It doesn’t even let you connect to stuff for free. It asks you to pay for a subscription everytime you try to connect a light, and if you hit the X button to get rid of the pop up, it just resets the app to its Home Screen. So you’ll try to connect again, it gives you a pop up to buy its subscription, you hit the X, boom homescreen. Terrible app, definitely not free, and yearly subscription is worth $70.Version: 1.0.5

Don’t botherRubbish.Version: 1.1

Have to payYou have to pay to connect to lights (I have led lights from HappyLighting).Version: 1.0.5

Complete ScamThis app lets you download it but not use it, have to pay an ungodly amount monthly or a stupid $99 CAD for a lifetime without even knowing if the app will work with your light. Can’t even add a single one to test you HAVE to pay.Version: 1.1

Cannot connectIt’s impossible to connect so it gets very annoying..Version: 1.3

Rip-OffOn the first page when you initially open the app, it asks what brand lights you have. Mine were GE, and they had a GE button for me to click. The next step is asking for payment. After I selected a plan, AND PAID, the GE option disappears. The app makes you think it’ll work with your lights, then after you pay, they sweep your brand right out from under you. Very frustrating way to lose money!.Version: 1.1

Why even make this an app?I’m sorry, I know it takes a lot of effort to make an app, but why do I have to get a subscription when I even TAP something, I already spent a whole fortune on my led lights and you’re expecting me to go broke? I’m sorry but it’s kind of selfish, and I’ve heard from others it doesn’t even work so what’s the point. I don’t like the fact we have to pay money for something so useless. Sorry have a good day, bye..Version: 1.3

Zero stars.Minus one star for gouging. So zero stars for you. $99 lifetime fee to run lights that cost $30 for four? Yeah, no. App deleted. Bulbs are on their way back for a refund. Thanks for nothing..Version: 1.1

Crashes after the light is set upAfter entering the API code i got from GOVEE, the program crashes every single time i try to set up a connection. i requested a refund and i’m not sure if they are going to respond yet..Version: 1.0.4

ScamNeed to Pay at least 100$ I returned the Crappy GE Light. Stay away from that. I can’t believe such a thing can ever existed..Version: 1.1

RipoffI was looking for an app and got this one buy mistake and touched the screen by mistake and it subscribed me and charged me almost $80 dollars. And I can’t find a way to cancel. I emailed and got some lame response that they want pictures. I am retired and on a fixed income the $80 dollars was grocery money until the end of the month. I am not a computer geek they should have a simple way to cancel if you make a mistake. So I have a useless app and worthless customer support..Version: 1.3

Came recommended but doesn’t work for meMy brother in law raves about these lights so I ordered a set of four. After much frustrating failure to connect to all the great features, turns out that they only work with 2.4 Wi-Fi, not 5, the standard that anyone in media uses as well as families with active game players. I have no idea why, when the average American household has 11 connected devices, this company doesn’t accommodate both 2.4 and 5g. I ended up giving the lights away..Version: 1.1

Can’t even trail the appUseless app can’t even trail the app without having to pay. Only free thing about the app is the download process.Version: 1.3

Way too expensive for a light switch…The price is way too high for what it’s worth.Version: 1.1

Not what you think.Not only can I not see my own letters for typing this review but this app doesn’t work in conjunction with other brands as promised. I bought some Philips bulbs but when I downloaded the WIZ APP I was then prompted to download Philips hue app as well. It requires a monthly subscription of 13 dollars. I will be returning the bulbs and deleting this useless app. The false advertising on the box for the bulbs was very misleading. I read and followed instructions carefully prior to purchase..Version: 1.1

UselessHi downloaded this app because it pops up when I typed in the name of a product I bought. But before you can even set the light bulb up the app tells you to purchase a subscription plan. At the time I still thought the app was legit so I purchased the $70/year plan. Right after the purchase went through I tried setting up the light bulb and it didn’t work at all I would just sit on the final set page. Within that same hour I contacted the app via email and told them not to finish the process of my payment because the app doesn’t actually operate the light bulb. I let them know I want the subscription cancelled. It has been almost a week and the subscription has now fully processed out of my bank account. I can’t even delete the app or account with them yet because I gotta make sure they refund me. I got one response via email the first night saying to provide screenshots and further explain the issue. Well I have and no response back so now I’m leaving a review this APP is garbage. Now refund my $70 and cancel my subscription..Version: 1.1

MarcosRip off!!! This app should be take off.Version: 1.0.4

Don’t waste your time on this trashThis app is pretty slimy in the way they show up first in the list, even when specifically and exact searching for the one made for the bulb you’ve purchased. After installing, you have to pay them either monthly or yearly or a “bargain” one-time payment to get any further. It’s a rip off. Just download the correct app from the manufacturer of the bulb you paid for. Shame on apple for allowing these con artists to pollute our phones with this scam!.Version: 1.1

LedNo 7 day free trial, no way to test out first. Could be a scam.Version: 1.1

Why just why. If you like this app your crazyNot only does it cost money, I can’t add lights, Im just trying to make my sister happy and set these up. Please make it free..Version: 1.1

DumbHave to pay to use my lights what a scam.Version: 1.2

George EstephanosDidn’t work. Not worthy 1$ even. Not recommend to any one. One month now with many trial and didn’t workwith my new spotlight. Try to communicate with the developer not respond very very bad. I eill try to ask forrefund. ..Version: 1.3

Having problemsI am not the brightest bulb in the pack, but I tried to follow the instruction on the box. There was not an app by the name on the box! There were three with similar names. I picked the first. Started the “follow the instructions on your screen.” In the process, a pop up - do you want to up grade. Choose “continue”, got an error message, cleared the error message, and returned to “do you want an upgrade?” Well, you know where “continue” was going to lead! I refuse to pay more for an upgrade than the bulb cost me originally. So I know have an expensive manual light bulb..Version: 1.2

So far… not good!Interrupted me on set up.Version: 1.1

Does not support most devices advertisedNot good.Version: 1.0.4

It’s trashLike I paid 16,50$ for it to not connect to my cync light and for it to just keep loading. Worst of all even when you write to them they reply with an automatic respond system like what am I suppose to do with that it doesn’t help😒. So please at least put a 3-7 days free trial for people to not get scammed 😑.Version: 1.1

It doesn’t get any worse than this appThis app is useless unless you pay one of the 3 subscriptions they prompt you with when trying to setup/add a new light bulb. Looks at all the reviews and you’ll see that the only reviews that are good, appear to be fake reviews. I have zero intentions on purchasing any subscription plan with this company. I’ve literally have never seen an app worse than this one. This app should be removed from the Apple store entirely..Version: 1.1

Huh?Why have your app listed as free if you cannot use it without a subscription? A subscription that costs more than the lights themselves. No thanks, you might as well list the app for the price of the subscription rather than as free because it’s not actually free, I can’t even hook up a single strand without paying. If I could rate as 0 stars I would because I couldn’t do anything without the subscription. I was on the app for about one minute and it hounded me for a rating 3 times within that minute..Version: 1.0.5

Scam!!Instant in your face upgrade ad. I may be taking this back. Disgusting..Version: 1.2

Avoid!Echo everyone else’s comments. Can’t use at all without paying £12 / month or £60 lifetime. £60! They don’t make this clear when you buy the lights. Clearly they built up decent ratings when the app was free. No longer the case. I wouldn’t mind so much if you could at least try it to see if it was worth it. Avoid!.Version: 1.1

Terrible appThe app doesn’t match with the instructions that came with the smart bulbs. It’s not as simple as creating an account and signing, The app keeps asking mw for money for premium services I don’t want. I eventually found a registration button, which took me to a page where it asked for my credit card, even though it’s supposedly a free account. But then it didn’t accept my billing info. So, I just spent $30 on lights that do sweet F.A. Thanks. I have to return them now. Useless app. Useless “smart” bulbs..Version: 1.4

PayantAucun feature ggratuit payant et tres chere.Version: 1.3

Horrible instructionsHorrible instructions.Version: 1.1

Bait and switch scam?I bought pricey Feit bulbs at Costco to try out. Video in store shows easy set up. No mention of extra fees. I have a bedside lamp I’d like to change from bright in morning to soft white at night. When I tried this at home, the app offers “upgrade to premium” for multiple benefits (music, no ads etc) at $7 a month up to $70 lifetime. Fine print details auto renewal, no refund policy after 24 hours, complaints go to arbitration. But NO option to proceed with setting up a bulb without upgrading the app. You can’t keep the “standard” product with advertising and add a bulb. This may be a wonderful product for someone with a “wired/connected” home. But I wasn’t planning on boosting my impulse $20 purchase to $90. Bulbs are going back to Costco. I’ll stick w 40W soft white LED bulbs without tuning..Version: 1.0.5

ScamGot app to try and can’t do anything without subscription. Also app does not list my led strip lights brand. App is total waste of time..Version: 1.0.4

Appears to be a free app…but cannot move past a survey without paying which makes it a paid for app.They have tried to blur the line of Free download without transparency.Version: 1.0.5

FRAUDULENT SCAM APP - WASTE OF MONEY!!!!!!I want my money back. This app positions itself with searches for smart devices. I download the app thinking I was getting the CYNC app. I paid for lifetime subscription (expensive) only to find out it was not the app I thought it was and worse the app does not work. I am actively pursuing a refund and complaint with Apple. This app should be removed from the App Store. Oh and by the way the actual CYNC does not require any subscription. This app is a scam! UPDATE - Apple refunded my money - thank you Apple for doing the right thing. You should also remove this App from your App Store..Version: 1.1

Pay to use, no thanks hahahahaPaying before even having a chance to trial it.. no thanks.Version: 1.0.5

Subscription mandatoryCan’t even connect my Lepro lights without paying for a subscription. Only thing that’d make this worth it is shortcuts integration which it doesn’t have.Version: 1.1

Waste of time!!!It needs money and subscription to work!!!.Version: 1.3

This app sucksYou can’t even connect one light without paying a subscription, it’s absolutely terrible, don’t waste your time with this app..Version: 1.0.5

SCAM👎If I could give this app 0 stars I would. As soon as I opened the app it asked me to take a survey simply asking what light brands I used, if I had any bulbs, etc. but then as soon as that’s done it asks me to pay $70 for premium! I exit out of that screen and then try to connect my lights. But then it keeps pulling up that payment screen whenever I try to click on the brand of my lights. I HATE this app for what it claims for you to have. They might as well have you pay $70 to get the app. This is such a scam and I do not care how much you think this app will be great, it DOES NOT WORK. Please do not get this app, just get the app that your lights recommend you getting, and if it recommends this app, just find a different universal app for your lights if you wish..Version: 1.0.5

Pay to turn on an off lights?I returned my led light after seeing that i had to pay an app to turn it on and off…. $100 / year??.Version: 1.3

Subscribe and pay pay payI’m not overly impressed by the fact that after paying an adequate full price, that this company wants to squeeze you for more money through a subscription or a $100+ “lifetime” fee. Not happening..Version: 1.1

So expensiveAfter buying the lights they are expecting you to pay money to us an app? It comes with a remote so the app is useless and to do ANYTHING on the app you have to pay..Version: 1.1

Globe suiteIt should be free the apps. Why should you charge?.Version: 1.1

Give me back my wallet you thiefI’ll be danged if I will overpay for this brand of supposed Bluetooth bulbs and then download an app to control and connect and be expected to pay another $13 if monthly or $70 or more if yearly just to use them. That’s on top of them wanting to snoop through my files and what I do especially when it’s a Chinese company. It won’t connect to Alexa with the blue tooth without the app so instead I will order ones I know will work and these will become hallway and other lights instead. Now I will spend a great deal of time on blue tooth sites warning the unaware of this shady company and why hasn’t Apple cracked down on this unexpected hit to the pocketbook and privacy?.Version: 1.0.5

Waste of timeCannot count the hours wasted trying to get this app to do anything. It couldn’t connect to either of two different routers located two feet away. Trying to ‘Add a Network’ was an exercise in futility; after connecting to these same routers only minutes before, they repeatedly reported errors in my password(s). And forget customer service—they never bothered to respond. Ever. And finally, if you choose to waste your time and money on a “Free Trial”, be prepared to pay $$ for the privilege of trying to use this worthless (cr)app. Be forewarned..Version: 1.0.4

SCAMMMM!!!I bought a cync bulb from my local Walmart and when trying to connect my bulb to Bluetooth it said I needed to pay for a subscription I said okay that’s fine I paid for the lifetime 70$!!!! One time payment. The payment went through and I still wasn’t able to connect my bulb to the app. You can’t use the app for any features. I will be going to my bank tomorrow to dispute the charge. Why doesn’t apple catch onto these things having scam apps on the App Store.Version: 1.1

Useless AppI downloaded this app to use for my new led lights and i bought the premium option for $40/6 months and tried connecting my lights and it never worked. I canceled my subscription but also tried changing the plan to $8/week to see if it would cancel the $40 that just got taken from me. But, it took all of that money, the $40 and then the extra $8. I canceled my subscription almost as soon as i purchased it and deleted the app. I want my refund now..Version: 1.1

100% FAKE APP, 100% SCAM, 100% NOT REAL!!!I have used the Apple “APP” Store since I bought the FIRST IPHONE in 2009. I have downloaded HUNDREDS of APPS. SOME have been GOOD & SOME BAD, OH WELL THATS LIFE I pride myself on not getting angry!!! Well, THROUGH ALL THE GOOD, BAD AND INDIFFERENT APP. RESULTS I HAVE NEVER (NOT EVEN ONCE ) LEFT A REVIEW. The LOW LEVEL that this FAKE SCAM APP. Stoops to has finally made me SOOO ANGRY that I want to warn the entire APPLE UNIVERSE!!! This APP. Is 100% FAKE and BUNK!!! THIS IS AS “NOT REAL” AS AN APP. CAN GET!!! This APP. is DESIGNED TO APPEAR REAL AND IS EXTREMELY SNEAKY… It resembles A REAL APP. It APPEARS to solve the need for anyone that is wanting to easily control 1 or more lights, even if they aren’t from the same brand!!! PLEASE BELIEVE ME THIS APP. IS 100% FAKE, 100% SCAM, 100% NOT REAL, 100% SHADY!!! PLEASE READ THE PACKAGE THAT YOUR LIGHT CAME IN…TYPE IN THE APP. NAME EXACTLY AS IT APPEARS ON YOUR LIGHTS PACKAGING!! AVOID THIS APP. AT ALL COST… ITS NOT REAL AND IT IS WITHOUT A DOUBT DESIGNED TO TAKE YOUR $$$ AND YOUR TIME WITH ZERO ZERO ZERO REGARD or INTENTION OF ACTUALLY WORKING OR BEING REAL!!!!.Version: 1.0.5

Remote Light Control worksI had this app for 6 months now. I use the app to control the lights in the house when im away. I use ring to check the lights go on/off. Ive no problems with the BASIC use of the apps. Now the scheduler doesn't work, the color change doesnt work. For my use its doing enough..Version: 1.1

DO NOT WASTE YOUR MONEYThis app absolutely DOES NOT work. I made the mistake of spending my money thinking I had no other choice and that if it didn’t work with my light bulb, Apple would issue me a refund but they DENIED my refund request even after I told them this app did not work, and reported it as a scam. It’s very frustrating, especially because it’s literally the first all that pops up as an ad when I searched for the app “Cync” and I was really confused trying to figure out which was the correct app. THIS IS A SCAM DONT FALL FOR IT..Version: 1.0.5


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