4.8
4.88737 star

Total 12 Negative Reviews

Bahama Buck's App Complaints & User Negative Comments 2024

Bahama Buck's app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bahama Buck's? Can you share your negative thoughts about bahama buck's?

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Bahama Buck's for Negative User Reviews

DOES NOT WORK!This app does not work. It won’t let me create an account to utilize the app. It closes out every time I select sign up. I have deleted the app and reinstalled. I have even restarted my phone to see if that helps…and still no luck. I appreciate the concept but more work is needed to ensure we can actually utilize the app..Version: 1.1

The app has not tracked any of my visits.I downloaded this app due to my wife’s new found love of Bahama bucks during pregnancy. However, after 3 1/2 months of using the app. Ever scan at the store doesn’t go through and accrue any points. I’m just trying to keep my wife sugar happy & me points satisfied..Version: 1.2

Totally inefficientThe app is sluggish and slow to respond, but that matches the service at the store. I don’t understand how making snocones takes so long. It’s literally pouring flavor over shaved ice, but I’ve seen building rocket ships go faster than getting a snow cone at Bahama Bucks..Version: 1.2

Great Sno - App is clutteredI find this app a little difficult to navigate and I hate that I’d you toggle between rewards and order it will empty your cart. I’d prefer something with fewer layers. I find I don’t like using the app because it’s easier to just order through the drive thru..Version: 1.2

The app didn’t give the free 100 points as promisedI was told to download the app and I would get a free product and could scan my receipt to continue earning. I downloaded the app but did not get the free item. I love the products from the the local Bahama Bucks.Version: 1.1

DealsThe Bahama Bucks i visited hands out paper fliers telling you that you will get any free product of your choice just by joining the all, the woman at the cashier even told me that it’s true and i just need to join the app. When i downloaded it, i joined and had done everything i needed to do and later found out that i have to spend 60 dollars to obtain a free product, False advertisement, will not be visiting one ever again..Version: 1.1

App serviceWhat is point of APP?? Ordered from my house, arrived at the same time as a large party, watched them order and get their snow cones before us. When asked was told ours were mostly ready but they had to stop and prepare the large groups order, really!!!.Version: 1.2

Never ordering in the app againWe ordered before we got to the location. When we arrived, the drive thru went around the building twice and the line inside was coming out the door. I had to be at work in an hour and there was no way that was going to happen. I tried to go back in and cancel but there was no way to do that. We had to leave so I paid $20 for snow cones I couldn’t get. Never ordering in the app again.Version: 1.1

App is great but…Ap is great but why make us go to a curbside pick up and have to call or text we’re here when we could just go thru the drive thru lane , tell you it’s a noble order and be gone. Especially in the small size of a parking area you have already. We had to wait for the whole line of cars we went around to go down before our stuff was brought out. We only order 3 snow cones nothing special even. By the time it made it to the car it was even where the juice had soaked down into the cup and the mound on top was plain ice. Not cool guys..Version: 1.1

My family loves Bahama Bucks, but this app…TL;DR; App doesn’t store order in a local database and so if the app refreshes you have to readd everything to your order. My family loves Bahama Bucks, but this app gets frustrating! This app is mainly a way to order ahead. That’s its main function. But, there is a bug, or coding oversight which makes this app frustrating to use. If you are creating an order and get a phone call in, say from your wife who is out running errands and is going to be the one picking up said order, then you go back to the app after the phone call, the app refreshes and everything you had put in your cart is gone. 😡 When your kids are particular and want special changes to their treats, this issue becomes infuriating as you have to go back and readd every detail. This is just one of three scenarios that occurred today making me have to repeat the order (as we didn’t know exactly when she’d be able to pickup the order). SUGGESTION TO DEVELOPERS: Enable local storage and when an item is added to the cart, store it and the store information to the device storage. That way if the app should refresh the cart is still active. This would vastly decrease frustration as I experienced multiple times today..Version: 1.1

Paying with gift cardsI sure wish your app design people would work on being able to pay by loading gift cards onto your app..Version: 1.2

Customer ServiceLoved the product! The customer service NOT SO MUCH! First timers in Bahama Buck’s and inquired if there was something we should order. The cashier was very snippy and remarked we “sell products!’ I found this extremely rude especially after we explained this was our first outing to BB. Better cust service would be appreciated..Version: 1.2


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