My Vault Card Negative Reviews

My Vault Card App Complaints & User Negative Comments 2024

My Vault Card app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using My Vault Card? Can you share your negative thoughts about my vault card?

My Vault Card for Negative User Reviews

✓ No longer worksNo longer works, I get an error message when trying to sign in. “Sorry, we are unable to process your request at this time. Please try again later.”.Rocklahoma22Version: 1.0.1

✓ App kind of worksI have been using vault card for a while now and the app crashes consistently. Upon relogin, Face ID is no longer recognized and when entering password when prompted it gives an error. Once the app is hard stopped and restarted, the Face ID is still turned off but I am able to login with password. Each time I login is requests a one time pin sent, I re-turn on Face ID and the cycle continues. Please update the app with a fix..Gs132231Version: 1.0.1

✓ Hey developersDon’t know how many other people are having this same issue but I can’t get into the app. It’s been like this for a couple weeks now..JessicacancelVersion: 1.0.1

✓ Unhappy customerTerrible Customer Service they keep transferring you to different departments overseas. English is very difficult to understand not a good customer service set up at all..Kendall231Version: 1.0.1

✓ No tiene zelleNo se puede transferir por Zelle.IiosiiVersion: 1.0.1

✓ Too soonI have tried to activate my card and they keep telling me my info is incorrect. Then when I talk to customer service, they send me through the same process to get the same result. I cannot access my money..JBiggaloVersion: 1.0.1

✓ App does not work!!The app freezes every time I open it. I’ve reinstalled multiple times and it still won’t work. Now they’ve removed the ability to login from a browser so I can’t check my balance at all!! This is a huge problem that doesn’t seem to be getting resolved anytime soon..Daily WilsonVersion: 1.0.5

✓ Probably one of worst experiences I’ve had with a bankSo my job was depositing my paychecks into vault for a while and they have failed consistently to send me a new card. I’ve been trying to get a physical card so I can empty my account from an atm and put the money in my actual bank account. I’ve contacted customer service multiple times but they remain unhelpful they tell me to wait 7-10 business days and it’s been more than two weeks. All I want is to get rid of this app but they have trapped my money..Megatron cyberclopseVersion: 1.0.1

✓ Don’tDon’t use this app stole your money.YaquelinstVersion: 1.0.5

✓ They take to long to deposit my checkI got this card because I thought that my money would be deposit before I got paid but no I didn’t get it at all. That’s why I’m going to take it off I don’t want it no more.YoronicaVersion: 1.0.1

✓ FailToo many things don’t work still trying to get money off this card.RobashmunVersion: 1.0.1

✓ HorribleI have been having issues with this card. I deposited my first paycheck and I am able to get cash from an atm and use physical card but no apple pay. This card also does not work with Zelle. In addition, I am unable to transfer funds to my other bank that has Zelle. Customer service leads you on an all day journey, transferring you from department to department and the issue is jo closer to being resolved..GtBannuh111Version: 1.0.1

✓ FraudVault Visa are associated with Bancorp bank They are theifs and a fraud they opened an account for me without me signing anything.The MountaiVersion: 1.0.5

✓ Cant even registerHave made several attempts to register for my account. Called customer support and was told to uninstall and reinstall the app. This did nothing to fix the problem..Rebel AliceVersion: 1.0

✓ Really, really bad customer service.I could barely understand what he was saying to me. I was trying to communicate that it would not let me sign up for an account on the app and that it said my security information was incorrect, even though I checked several times to make sure I had everything correct. I'm not trying to be rude, but the customer service representative got mad at me and impatient when I couldn't understand what he was saying. Then he transferred me to another line, but that then just made a loud beeping sound like 10 times before the call just hung up. It resolved nothing, and I still cannot set up an account..Yogurtbear1Version: 1.0.1

My Vault Card works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact My Vault Card.