4.1
4.10605 star

Total 42 Negative Reviews

PandaBuy App Complaints & User Negative Comments 2024

PandaBuy app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using PandaBuy? Can you share your negative thoughts about pandabuy?

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PandaBuy for Negative User Reviews

A Total NOPandabuy does not warn you how much the shipping will be between agent and the other seller honeslty really bad communication from the app and basically telling me it’s my fault. But surely they should have mentioned there are TWO shipment fees i wasted £35 !!!! on them im very disappointed.Version: 1.9.15

CurrencyPlease add AUD currency, it will definitely help the customers a lot more and be more satisfied. Thanks.Version: 1.4.3

LMy package smells like chinese balls.Version: 1.8.6

Pretty good butItems r ship but shipping is insane from $40 to $90 for shipping also every time I pay the amount of shipping that it shows I’m sick and tired of getting an email that it’s under paid. They need to stop charging those prices if they’re not on the dot, I’m sick and tired of having to pay extra because of the underpaid.Version: 1.9.18

Not letting me sign into my accountAfter the new update it has made me sign back into my account but I don’t write down passwords so I did forgot password, then it said email sent for a new password but it has not been sent.Version: 2.0.2

Holiday Shipping is BadI have done a few hauls and those all went well. I only try and buy if there are QR Images from other purchases. Placed an order, paid for shipping 10 days ago only says shipping label was printed. Not other movement in 10 days. They said be patient during holidays and I can no longer contact anyone about it. Not sure when my package will actually go out..Version: 1.9.18

Never again.Although this is good if you want cheaper alternatives for expansive things, they don’t tell you how much the shipping is. Yea they have the more expensive things at a lower price but the shipping makes it 10x worse. I bought 2 things, those were around $50, when i went to pay for shipping it was $90. To me that is ridiculous, i already don’t have much money, which is why i bought from here. When i asked for my money back they didn’t give it back. So i paid $50 for absolutely nothing..Version: 1.7.0

Broke all of the suddenMy cart and the items themselves won’t load anymore. I’m on iOS 14 which is probably the issue but it was working fine a few days ago..Version: 1.9.23

Didn’t arriveIt’s been 2 months and nothing, no updates or anything since I ordered my watch. Also it’s layout for its menu is not clear at all everything is all over the place and is difficult to locate your products. Very bad.Version: 1.7.4

EhhI found the items I wanted on the website but it took me a while to learn and you had to get links from a 3rd party to find certain things. Hard to navigate and took around 2 weeks to ship to the U.S. The day after purchasing using my card there was a 143 dollar purchase in a random place in china. Overall and OK website that i don’t recommend using and definitley use a secure card..Version: 1.7.1

Ok reveiwI am very happy with Pandabuy and my purchases in the app but shipping prices are just ridiculously expensive.Version: 1.9.4

New update is terribleCan’t see the qc pictures anymore.Version: 2.0.6

No 🧠😔Bruhhhh I tipped my agent and they ain’t even give me 🧠.Version: 1.7.4

Wise no longer acceptedLove pandabuy but can no longer use as WISE transfer isn’t supported. Other payment menthods are too expensive.Version: 1.5.5

Terrible serviceYou pay for extra service that it doesn’t work anyway. Refused on refunds when sellers fault. Avoid them!.Version: 1.9.18

👍Good but quite confusing and the search bar is confusing just make it easier,but otherwise very good..Version: 1.6.4

What happened?The app used to work perfectly and after you did your update it messed everything up I can’t search for specific shoes anymore. it makes the experience frustrating and difficult. I used to really love this app. I hope you guys get it fixed soon..Version: 2.0.1

Annoying updatesThe constantly annoying updates makes it really annoying. Though the app works flawlessly. But just the consistent updates makes it so annoying..Version: 1.9.15

Don’t recommendBought a parcel with insurance and it has been lost, now I need to wait 2 months to even apply to get a refund. The support team hasn’t been of any use and say the same thing every time. Very disappointed since I spent 500+ on the package..Version: 1.9.4

🥺I be tippin my agent Sydney 10 cny and she aint even take the top off😖.Version: 1.8.9

Customer service is a joke and I wish I could post picturesCustomer service is an absolutely joke. USPS wasn’t able to forward to my address because they had a jumbled up address on the box. I simply asked them to file an international inquiry and now they are acting like they didn’t send the package at all..Version: 1.8.7

PLEASE ADD AUD AS A CURRENCYADD AUD AS A CURRENCY.Version: 1.5.2

PandaBuyIt ok at first but there will be keep charging you for more then the sell it and the shipping feet Is more then it cost.Version: 1.7.5

ShoesDo not buy through this app. It’s a scam if they send you something and it’s not good they will not take it back..Version: 1.9.23

W appThis app is amazing for getting any nice clothes you want for less than a penny. I find some problems though. First it’s very hard to contact your agent and seeing when your package will arrive, I’m typing this while my package has been getting delivered for about a month. And also yes the shipping is terrible it cost wayyy too much and it takes wayyyy too long. Other than that this is a very useful shopping app.Version: 1.8.7

Just do you know!So before you buy you have to pay for international shipping fee on top of the stuff you bought before to be shipped too the warehouse and I don’t really like that some might not care but I don’t like paying extra for that and it’s expensive if you order a lot like rep shoes and clothes or just stuff that weights a lot but other than that the app is ok only gonna order one time tho.Version: 1.6.3

TerribleI think that it’s terrible because when I search something up it doesn’t show up so I can’t buy it.Version: 1.7.1

New UI is HORRIBLE and SLOWBeen using PandaBuy for almost two years now and this update has fully stuffed over the ui, everything feels slow and unstable even on the iPhone 15. Please revert the changes PandaBuy.Version: 2.0.1

Don’t get this app or buy from them.Terrible costumer service no one could help. i put a order in but never got a shipping update or tracking number. So I contacted costumer service. First I was told I would get a refund for $120+ I paid an never did. I contacted them again an then was told there’s nothing they could do. Mind you they had ask if I even payed. Ridiculous, so I came with receipts an they still did nothing for me. Terrible app..Version: 1.8.2

Problem with the favourite listThe products are glitched not all products are showing.Version: 1.7.6

New update very glitchyThe new update is terrible. The reverse image search function is super slow now. Once the image comes up and you click on a product it gives a message saying “system error” “system too busy”. It never did this before.Version: 1.9.22

Expensive shippingShipping too expensive.Version: 1.9.23

Image load slow (PLEASE FIX)Images slow to load. Each image is a 3.5 MB file going through their server. Please use smaller file size so that image may load quicker! WEBP file format is good for 300kb image = 10X faster image load!.Version: 1.6.4

New interfaceHello a lot of people dont like the new interface and i wanted to ask you gently to change it please..Version: 2.0.2

The Chinese Kids Are Too SlowThey need to stop taking breaks.Version: 2.0.8

Errors keep popping upI meant the app is fine but every second I try to do something or paste a link it says “network error please reload” I have check my connection and it is strong so I do not know what’s going on and the app is just unusable..Version: 1.5.8

Shipping way too expensiveThe shipping isn’t affordable especially from far away countries.Version: 1.9.13

Photos take too long to loadIts a good app but viewing products is a long process because the photos take long to Load.Version: 2.0.2

Great UI but way more expensiveGreat UI and customer service but it does come with a cost. Shipping and service fees are very expensive. Still no AUD currency option.Version: 1.9.0

ScammersSites completely fine and the packages, but I got messaged from a random fraud pretending to be my delivery service, fraud website aswell. Don’t know how they knew my number but they asked to put my name and card details in the site. Due to the reason that I apparently missed my package a week before I bought my haul. Beware of putting your real phone number and details in when buying! Workers from Pandabuy may sell your information to scammers. That was my only reasonable explanation..Version: 1.6.2

Worst app everI dont Even have money to order such RIP off to many nice thing make u bank rupt to Download the app if u dont want to get broke PS im a gipsy.Version: 1.9.17

Can’t pay for my orderI had 4 items in a basket but it comes up with an error when I try and make a payment. I think this needs to be fixed.Version: 1.9.9


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