2.9
2.94595 star

Total 10 Negative Reviews

Aqua-Tots App Complaints & User Negative Comments 2024

Aqua-Tots app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using Aqua-Tots? Can you share your negative thoughts about aqua-tots?

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Aqua-Tots for Negative User Reviews

App not user friendlyI type in my email and then another screen comes up to put in a code. I put in the code and then nothing happens. There is no enter or continue button. How do I get to the next screen without an enter or continue button? Essentially i am stuck without being able to get to the next screen after the code is entered. I called the aquatots location and they said the app just launched this week and there are kinks. Maybe in a few weeks I’ll try to download the app and see if it works then..Version: 1.0.2

Can’t log inLogged in with Google doesn’t seem to work. After being redirected back to the app from Google, the loading indicator spins eternally..Version: 1.0.2

Quit Tracking Me!I’m not going to always share my location. QUIT ASKING ME!.Version: 1.1.0

Seems Rushed & Dumbed DownHonestly the app seems like it was rushed and released before it was ready. It also fees extremely dumbed down from the mobile site they used before the app. But the app is always wanting me to turn on my location every time I open it, sometimes it takes 30-45 seconds for the app to load and show the Home Screen, and it will send multiple notifications of the same thing, sometimes as many as 6 or 7 notifications back-to-back of the same thing. Overall it just looks bland and juvenile (which I guess makes sense for the company), it feels rushed, and it takes multiple steps to see full progress whereas before it was all right in front of you. Not impressed. **Update 1/9/23** It’s getting even worse. Now I try logging in and I can’t view my child’s information, class schedule, journey history, etc. I understand the app is still relatively new (been out for almost 2 months now, though) but come on. At least make a decent product if you’re going to force parents to use it..Version: 1.1.0

Why it needs my location back on all the time?This apps always says to keep my location to always so even I am not using the app it will collect the data. Fix it please..Version: 1.1.0

OkWhen clicking on ‘progress’ there is general information about each level. There is no aqua card. Also, when clicking on ‘app information’ in the App Store, the link brings us to the aqua tots website. Where do we go to submit feedback? Here?.Version: 1.0.2

App won’t update progressThe app will not update swimming progress via the dials. I have removed the app, reinstalled the app and confirmed with the manager what the progress stars should be, and they confirmed she has much more progress than is being tracked…however our app still only shows the progress dials from over a month ago…will an app update be coming soon to correct this? Seeing progress is one of my child’s favorite things about progressing her swimming at Aqua Tots and this app does not allow her (or us) to see that….Version: 1.1.1

Doesn’t workI can log in to their website but cannot log in to the app..Version: 1.1.3

Freezes very frequentlyApp usually freezes and fails to load. I have to delete and reinstall app almost every other day to get it to work. I do love the content but getting it to work without freezing is the negative part..Version: 1.1.1

Cant see progress cardThe progress tab is only general information. If your location does not do physical cards and it’s not on the app where do you see that type of information. Agree with others it’s rushed. Also why does it keep asking for the location to be on all the time. That does not seem necessary..Version: 1.1.0


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