- 88.7LEGITIMACY SCORE
- 89.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
MIX Authenticator App Complaints & User Negative Comments 2024
MIX Authenticator app received 75 complaints, negative comments and reviews by users. Have you ever had a bad experience using MIX Authenticator? Can you share your negative thoughts about mix authenticator?
Please wait! MIX Authenticator Facebook comments loading...
MIX Authenticator for Negative User Reviews
✓ Awful!Terrible! Purchased by accident and cannot get a refund! Awful DO NOT BUY!!!!!!.Version: 1.6
✓ Avoid at all costSubscription was £38 which was not clear until I saw it in a bank statement and can’t reclaim the money - it auto renews too so check your subscriptions 😡.Version: 1.5.5
✓ This is a scamThey take $60. Impossible to cancel.Version: 1.5.5
✓ Bad Consumer PracticesApp has a 3-day free trial. Agreeing to terms and conditions to use the app the 1st time will automatically set up a charge of $59.99 for an annual membership after 3-days. Email contact for support and to cancel membership gets bounced back as "undeliverable" (and yes I tripple checked the email was typed in correct). Had to go into apple itunes store apps to cancel subscription renewal. Bad business practices all around. Especially when there are free apps that do the same thing..Version: 1.5.5
✓ Hard to cancelThe terms tell you can cancel in three days and all you have to do is access settings to cancel however it won’t let me cancel. I sent an email to support.Version: 1.5.5
✓ I got scammed with this app and changed $40 after I deleted this app!I need help to get back my $40.Version: 1.6
✓ Beware: using dark patterns to force paymentBeware of this app. they pay for apple ads to boost themselves to the top of app store results, use an icon that looks just like microsoft's 2FA, and then charge you $40 a year without the ability to move the 2FA keys to another app. would avoid - 1Password, Google, and Micrsoft all develop FREE apps that do the same thing..Version: 1.6
✓ Can’t cancelWant to cancel this as given 3 day trial and an hour in I realised i had downloaded the wrong app. it says you can cancel under “settings”. You can’t, there is no way to do it. Have emailed the support team but heard nothing..Version: 1.6
✓ Fake app real Microsoft app is free. ScammersThese posers are trying to rip you off as the real Microsoft app doesn't ask you for money. Don't fall for apps from loses like yhis.Version: 1.5
✓ ScamNo way to end 3 day trial, avoid scam scam scam.Version: 1.6
✓ NopeWhy am I getting charged for this app when I’ve never used it??.Version: 1.6
✓ Go suck on a shotgun, Microsoft.You heard me..Version: 1.6
✓ Cancel my accountI cannot figure out how to cancel my account and there is no phone number to contact for customer support.Version: 1.6
✓ Rip offThere is no where to cancel and they charge £38.99… I have requested a refund, let’s see if I get it..Version: 1.6
✓ FeedbackApp hung. Had to delete and reinstall.Version: 1.6
✓ Don’t waste your money is a trapDoesn’t work well and try cancelling 🤦♂️.Version: 1.6
✓ Rip off / avoid!Absolute rip off … no way to cancel Posing as another FREE app and now absolutely no way to stop the subscription.Version: 1.5.5
✓ Rubbish … complete conNot obvious there is a charge. No obvious way to delete. No response from contact. Can’t get rid of this..Version: 1.5.5
✓ Not the real Microsoft Authenticator app!Apple allowed them to pop up to the top of the list when searching for the real app, and they make it hard to tell the difference between the top results and the ad..Version: 1.5
✓ RateDon’t download. You will not be able to cancel. Scam.Version: 1.5.5
✓ Horrible appI downloaded the app, but there is no way to get logged in or set up. It requires a key, but doesn’t tell you how to get the key or where to get the key. It doesn’t tell you what your account or account name should be or how to determine it or make it. It must’ve been set up by a couple of high school dropout geeks.Version: 1.5.5
✓ Can’t cancelI am struggling to cancel this app! No help being offered. This is crap!.Version: 1.6
✓ Cannot cancel. FAKE Microsoft Auth!Do not use this FAKE Microsoft Auth site..Version: 1.5.5
✓ SCAM SCAM SCAMThis app is a scam. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM.Version: 1.6
✓ Scam!!I havent used the application and they took the fees of subscription! And the app is not even worth it..Version: 1.5.5
✓ Rip off £38 subscription not notified and there is no way fo cancel in the App - DoNotBuyRip off with no method for cancellation. No guidance in settings and appart from customer service no way to cancel within moments of discovering the rip off charge which is NOT notified up front. Fraudulent and corrupt Bloody angry..Version: 1.6
✓ Hidden fees!!!Total rip off. The app doesn’t even work and then you’re hit with a hidden fee of £38.99 for an annual subscription. No reminder, or alert just takes your money. I want a refund!.Version: 1.6
✓ Do not open unless you want to be charged!I downloaded this app and then it told me I had to pay £38. I can’t work out if it will charge me in 3 days after the free trail is over, there is NOTHING to say you will be charged until it downloads. Please confirm that I WILL NOT be charged in 3 days as I did NOT give permission for my money to be taken. Cannot believe this is allowed..Version: 1.6
✓ NOT MICROSOFT AUTHENTICATOR APPIt pops up first but it is not the real AUTHENTICATOR app. It’s a scam. And they’ll charge you $39.99 ..Version: 1.5.5
✓ ScamThere is no way to cancel this subscription. This is purely fraudulent! Apple should be sued and charged with fraud for selling this piece of junk on your store..Version: 1.5.5
✓ SCAMDo not used this app no way to unsubscibe, this is a big scam!.Version: 1.6
✓ Scam alertCan’t even cancel.Version: 1.2
✓ Rip-off!I was directed by my organisation to download the app. Once downloaded, the only way to ‘enter a code’ or ‘scan QR code’ would lead to signing up to a years subscription. Only after entering this, does the app notify you that you needed to download the ‘school or work’ version. Seemingly no way to cancel the subscription. Very poor and misleading!.Version: 1.6
✓ BewareThis company bounces my emails when I request them to cancel my account. Site allows for cancellation any time and refund if canceled within 14 days- not true.Version: 1.5
✓ CancellationI have just downloaded this apps less than 30mins ago and I realised the apps hasn’t got the feature I wanted. It’s free for 3 days, can I kindly request a cancellation as I realised there isn’t any option in the apps to cancel. PLS CANCEL MY SUBSCRIPTION. Thanks.Version: 1.6
✓ Unhappy RaccoonThe link to install on phone without going to the App Store didn’t work. On my computer, similar problem—will have to get help from our tech support staff to get it installed. I understand this is forced on us by a deadline of March, and I have enough deadlines in my life!.Version: 1.6
✓ ScamThey say free three day trial but don’t let you unsubscribe. This app is a scam to get you to pay 40 bucks a year.Version: 1.6
✓ Very badYou can not use this app unless you pay for it monthly me expecting to find one that is free to use and this one asks you to pay like £40 a month to use it..Version: 1.6
✓ Great if I could get it to workHaving the hardest time getting this to work..Version: 1.6
✓ Ripoff$64 subscription for the year.. no thanks.Version: 1.6
✓ ScamHad the same problem, with no way to cancel. Hoping my bank can stop payment!.Version: 1.5.5
✓ ReviewI find it very difficult to sign on using this application.Version: 1.6
✓ Rip off avoidNot at all clear that this is 38.99 cost and the app doesn’t even work. Total rip off / scam made to look like the genuine Microsoft Authenticator to trick people - beware..Version: 1.6
✓ Won’t give money backI have emeailed the support team 3 times asking for my money back , I havnt recieved a reply I will contest the payment with my bank if I don’t hear back 👎.Version: 1.6
✓ Big Subscription !!!!£38 subscription hidden and no means to cancel despite a free intro period ..Version: 1.5.5
✓ No features for free subscriptionLiterally all the features are only available if you get a subscription. No features for the free subscription.Version: 1.6
✓ Don’t bother !!!Doesn’t work . Doesn’t recognise the QR code provided by Microsoft . Don’t waste your time . No confirmation email to make sure I can cancel . Just a con.Version: 1.5.5
✓ This is a scam!This is not a free app, I have been charged like many others and I am not trying everything to get my money back. I can’t even cancel the subscription or claim a refund back from Apple!! This is ridiculous. DO NOT DOWNLOAD!.Version: 1.6
✓ ConnedI feel conned that the charges for this app were not clear until I had restored the app!! Very angry.Version: 1.5.5
✓ Rip offI accidentally downloaded this paid app when the ad appeared in my search results for the Free Google Authenticator. I was in a hurry and didn’t check. Lesson learned.Version: 1.5.5
✓ ScamAm supposed to set up for my district. Didn’t even realize this was taking my money. Don’t sign up!.Version: 1.6
✓ VERY DIFFICULT TO CANCEL SUBSCRIPTIONThere are no options in the app to cancel your subscription. Instead, go onto your iPhone settings > subscription > Authenticator App where you can cancel there!.Version: 1.5.5
✓ ScamRequested a refund through Apple and unable to proceed because it is logged as free. This is not free and is Fraudulent..Version: 1.6
✓ Subscription is not clearIt was not clear there was a £38 subscription associated with this App. There are no options to cancel this! I would not recommend this App..Version: 1.5.5
✓ DifficultExtremely difficult to set up and next to impossible to drop the app..Version: 1.5
✓ Can’t figure out how to cancel.Signs you up for a self renewing subscription with no obvious or even simple way to cancel. Run away! Apple should remove this from the App Store!!!!!.Version: 1.5.5
✓ Not What You WantThis is not an official app from Microsoft, Google, Apple, or anyone else. It is a third party authenticator app that charges an absurd monthly subscription price (official ones are free and actually work). This is simply a scam, nothing more..Version: 1.5.5
✓ RefundThis app didn’t work for me. I need full refund since I am not using it and it doesn’t work..Version: 1.6
✓ PITAThis app is not needed in a low security situation and needlessly clutters your phone. What a PITA!.Version: 1.6
✓ DeceptiveThe app shows useless introduction making you click in the ad to buy a subscription. Not ethical.Version: 1.6
✓ Rip offDon’t buy!!.Version: 1.5.5
✓ An irritantWhat a worthless time wasting insipid app. Only a workplace could possibly think this is of any value. The lost productivity time outweighs any potential minimal security benefits! Thanks for cluttering up my phone and wasting my work time..Version: 1.6
✓ Stay away from this appI downloaded this app by mistake, was trying to cancel but it’s not letting me and I was charged $51.99 for subscription. I reported a problem to Apple for refund, will see if I can my money back as it will take 48 hours for an update from Apple : (.Version: 1.5.5
✓ Hidden costThis cost me £38.99 which I didn’t know about until it came out of my account as there is another Authenticator app which looks very similar and it’s free. That is the app I need for work. Very disappointed there is nowhere where I can cancel & have my money back.Version: 1.5.5
✓ My discord account is now gone bc of your updated😡I need that discord account it’s has my my friends my work my school all that I work on gone forever bc of the DUM UPDATE do not update sutff without asking your pp.Version: 1.5.5
✓ Not freeKeeps asking to pay..Version: 1.5.5
✓ They’ll take your money but won’t help youIt’s been 4 days & multiple messages asking for help as the app hasn’t worked for me at all. I’m currently in another country & was locked out of Facebook to gain access it said to use this app as I don’t have my AU Sim Card. Outrageous..Version: 1.5.5
✓ Support doesn’t workDidn’t realise it was £38! Tried to cancel but can’t see how!!!.Version: 1.5
✓ This is a fraudulent app, it does not work, and impossible to cancelPoor appt, impossible to cancel.Version: 1.6
✓ Scam likely.Had to enter CC to start the “free” trial. Used once and it will not allow me to log in anymore. All within a ten minute span. No password reset option (it pops up telling you it’s not possible) you have to start a new “account”. I’ve already notified my credit union about it. If I can’t login, I can stop the auto renewal after the “free 3 day trial”. Avoid this like the plague..Version: 1.5.5
✓ Not a great app must purchase but can’t stop purchaseAweful.Version: 1.6
✓ I downloaded this by mistakeYes I down loaded this app by mistake but it is far from straight forward to cancel it. All I want is to cancel this app and not get charged for it. I just hope you get back to me. I have not used the app and can’t rate it..Version: 1.6
✓ Didn't useAccidental download, but I've noticed the clearly automated bot responses from the devloper replying to very similar and very worrying complaints. Now I'm worried about malware. Awful..Version: 1.6
✓ AuthenticatorWant to cancel this and remove from my phone. Do not want it and do not want to be charged for it.Version: 1.6
✓ AppUnable to connect with customer service to cancel app. This app is not the real Authenticator. It’s a scam.Version: 1.5
🙂 MIX Authenticator Positive Reviews
MIX Authenticator works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact MIX Authenticator.
⛔ MIX Authenticator Problems
