MyBenefits Portal App Support

MyBenefits Portal App User Reviews

What do you think about MyBenefits Portal app? Ask the appsupports.co community a question about MyBenefits Portal!

MyBenefits Portal Pros

✓ Hard to registerAfter being on hold for 25 minutes, I spoke to a very nice technician (Marcel). With a 45 second conversation he informed me that I needed to drop the first 3 characters of my member ID to register for my account. I did as he told me and everything else went like clockwork. I ordered a couple of items and the site is very easy to use. This would have been a 5 star review if this information would have been on the recording that played endlessly for 25 minutes or been added to the registration page to begin with. I hope this helps everyone having problems with registering..Greg897Version: 1.10

✓ UselessThis is a updated review. I was able to log into the app thanks to another person who left a review. You have to take off the first 3 letters of your member ID, then it works. Pretty easy to use the app and it clearly shows you what you have on your account and what you have after you make a purchase. Not the apps fault but I wish they had better stuff to choose from and more..EntermyreveiwVersion: 1.10

MyBenefits Portal Cons

✗ Needs a lot of work1- There’s no way to set up login like for another app!! Nope, hunt down your ID number and enter your date of birth! This is supposed to be for checking transactions to your flex card! It’s like a bank card. Even my bank works with Face ID, or a my email and password… You’ve got to wonder if they don’t WANT to make it easy for us to spend our benefits… 2- Under flex card transactions there’s no indication whether they were approved or declined unless you open every one. This is a real issue because they get declined a lot! My acupuncturist has about a 50/50 chance of getting it approved. Half my visits I’ve ended up paying for myself. Finally a benefit that is just so difficult to use. 3- The app says you can submit receipts for reimbursement, but does it work? I get no email confirmation. They only send checks in the mail! Why not add it to your balance!? Begs the question, so they want to make it easy to use your benefits, or hard..Raina726Version: 1.27

✗ New benefits/OTC benefit/ Mastercard - all is horrible.The new OTC benefits is horrible. I had to call Anthem to assist me in setting it up. I too have the healthy benefits in my benefits card. I went to Walmart and got fresh veggies, cheese and some frozen vegetables. The associate finally paid for one item at a time. It rejected sharp cheddar cheese and frozen mixed vegetables. I called Athem today and she said I needed to go to a Kroeger affiliated grocery store. I drive 3 miles to Walmart or 20 miles To a grocery store that the card will work. This is crazy. With the price of gas and the inconvenience of driving that distance. I am not satisfied with any of the changes. I tried to take an Anthem survey. I called and they were going to call me back. This activity paid $60. I never got a call back. When I called back to complete the survey had ended. No call back, no $60 nothing but I am sorry. I doubt a sorry from me would be acceptable. I am pretty fed up. I will look at another insurance option. I just order healthy and paid $3.25 for Campbell’s soup. I pay $1.20 at the store. This is highway robbery. Disgusting..Up for changeVersion: 1.10

Is MyBenefits Portal legit?

⚠ No. MyBenefits Portal does not seem legit based on our analysis. This conclusion was arrived at by running over 1,275 MyBenefits Portal user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for MyBenefits Portal is 31.2/100.

Is MyBenefits Portal safe?

⚠ No. MyBenefits Portal not seem very safe to us. This is based on our NLP analysis of over 1,275 user reviews sourced from the IOS appstore and the appstore cumulative rating of 1.6/5. AppSupports Safety Score for MyBenefits Portal is 31.7/100.

Should I download MyBenefits Portal?

⚠ We are not sure!