EBay: The shopping marketplace App Positive ReviewsEBay Inc.

EBay: The Shopping Marketplace Positive Reviews

4.8
4.81867 star

Total 110 Positive Reviews

EBay: The shopping marketplace App User Positive Comments

EBay: The shopping marketplace app received 110 positive comments and reviews by users. Can you share your positive thoughts about ebay: the shopping marketplace?

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Needs Dark modeDark mode still isn’t available. I literally find myself avoiding the app because of it..Version: 5.38.0

Mecca of Treasures.I have just recently returned to eBay as a vintage customer and find a treasury of sorts. That I delight in purchasing. I have found that there are some added features that makes the eBay experience easy to navigate. One thing that I would like to see improve is the horrendous shipping costs... to our part of the world...... New Zealand, bit of a nosebleed at times..Version: 5.23.3

Crashes with IPhone XMaxThis is the third time in a week I have had to delete & reload this app on my new IPhone X Max. I sell LOTS of items & am often out, however I have to wait till I get home to a desktop to do things, such as provide refunds for excess postage. This creates a poor experience for the customer. It is ridiculous in this day & age of technology that the mobile app does not have the functionality of the desktop version. App developers - PLEASE add the extra functionality for the sake of your sellers & Buyers. It is easier to use the Etsy app. & I am starting to transfer my listings there. Also fees are a LOT cheaper. You are not making it easy or encourage sellers to sell..Version: 5.27.0

Reliable and TrustworthyI had been using EBay for years and it has never let me down. I have receive most it not all of my orders and if there was a problem it will be resolved! Thank you EBay for the many years of faithful service!.Version: 6.12.1

The eBay app is . . .Very dangerous! The app is so convenient and easy to use that I find myself for hours looking through things for sale and I love it. Anytime that I have ever had to speak with the eBay representative they have been extremely professional and 100% attentive and really wants to get involved with solving your problem, explaining the rules so that maybe you don’t experience that issue again, and they will also reach out to the seller if the seller is the one that’s wrong and explain to them why they are. I love the app and I love to work with the representatives. I do you not feel anxiety that I need to call the eBay customer service reps and I’m like “oh great it’s going to be a problem”, it is the exact opposite. Again like I said the reps are so professional and extremely helpful I love to get to work with them. I do not like having an issue with the seller but I absolutely love to work with eBay’s customer service reps. So if you have a little bit of time check out the eBay app and you just might find yourself doing the same as me, and staying on it all day long..Version: 5.33.0

Camera bugsA lot of camera bugs while posting pictures with iPhone app 🤷🏼‍♂️.Version: 6.10.0

Good product and serviceHappy overall. Thanks.Version: 5.21.1

No longer using app to list items for sale.I will no longer be using the app to list items for sale as eBay have started changing my listings to accept offers without my permission. I keep changing it back to fixed offers only and then they change it back to accept offers. It’s a daily tug of war and I’ve had enough. I will list using advanced tool on my computer and continue to use other apps like Depop which is becoming a really good place to sell your items. They also change listings so they are no longer 30 days but ‘good TIL cancelled’ eBay I’ve used you since 2011 mainly as a buyer but like to sell my items now and again. You are a disgrace and you are not all that. There are plenty of good options out there and I’ve sold more on Depop than I have on eBay this year so start behaving yourself or you will lose sellers..Version: 5.25.0

EBayIf you run into problems with eBay which you inevitably will eBay are absolutely impossible to deal with no matter how hard you try. I was hospitalised in intensive care and wasn’t expected to live . This happened after I sold articles on eBay when I finally got home I sent everybody their things and apologised for the inconvenience and explained I was hospitalised and had just got home they apologised for informing eBay they hadn’t received their order and eBay I just couldn’t contact and they refused to let me sell I than waited until I was on 100 again and than tried to sell something than still couldn’t had to Get a whole new account in a different name fortunately I had been married in the meantime so I had a different name and address.Version: 5.16.0

The Enjoyment Of EBayEbay makes a difference to so many of our lives and for me brings real daily enjoyment and fun. I spend some time on this site daily and relish every minute. The App I use is great and I have no issues with it at all other than sometimes I can’t contact the Seller to ask a routine question and have to use the traditional eBay site which offers that option. I find my App is clearer to use though so apart from this inconvenience I have complete enjoyment with it. I do find loading up certain information and the wait for this to be an irritation but am not sure where that stems from and therefore it maybe some other areas are responsible for slow loading at times. I rate eBay very very highly and would like to thank them for giving us such a wonderful shopping experience. I would like a more obvious way of contacting eBay when my purchases go wrong and this year there has sadly been a number of such experiences..Version: 6.8.0

Tired of the Messing up.Lately this app has been messing up and I am not able to pay for my invoices due to the screens keep saying error I then get unpaid item strikes despite communication with the sellers. It won't let me pay for my items one at a time and then sometimes it's reverse. I have enjoyed eBay for over 10 years now and had 100% and no item strikes. But thanks to the issues and errors that pop up on the screens my experience has been horrible. Also 5 years ago I had some items that I sold. I got very sick and was in the hospital for almost three weeks. I did miss sending the items although I made communication with buyers the moment I was conscious and explained what had happened. That was just a few items some of the people wanted the item still and some didn't but that was 5 years ago. Why am I being punished and not allowed to sell 5 years later? My feedback has been at 100% for years. No unpaid item strikes until recently due to the app not working correctly I have tried on my phone, my iPad, my pc and even a friends phone. I would like this all fixed please but I don't know what to do..Version: 5.14.0

Easy to use virtual shopLove eBay as it’s just so easy to use and most of the traders are great..Version: 6.6.0

ProductiveI took a lots of benefits to use ebay app.Version: 6.8.0

Great way to purchase items from across the globe onlineI almost always check eBay for items I’m looking to buy and when I do I often end up buying through eBay. I recently wanted to purchase three of a particular item that was available from multiple sellers in multiple countries but found it impossible to determine which seller had the best deal because many had bulk buying discounts and various postage costs. It would be useful if you could add a quantity to a search and could then sort the results based on the total price + postage costs, or, if you can already do this, for it to be more intuitive as I couldn’t figure out a way to do it..Version: 5.27.5

EBayThe absolute best online shopping system ever developed.Version: 5.22.0

Lounge room shoppingShopping for anything from tools, IT bits through to cars and medical needs. You name it and you'll get it on eBay. What's more, you can also sell anything here. All in all, a great trading place. It would be nice to be able to turn off the ending soon notifications or at least set a time and type of notification. My last review; next time I'm asked to review I think a one star will happen. I have other things in my life that are far more important than reviewing apps. Is it also possible to stop sending notifications about items that I have already purchased? After providing top ratings I am sick of reviewing it so have dropped the rating to one star. Stop asking me to rate your app..Version: 5.26.5

Only 1 issuePlease get rid of the error when clicking on the heart to save. Error reading H400. Other than that it's perfect. Thank you..Version: 6.47.0

Great appExcellent service great team and very trustworthy honest and loyal customer service recommend to everyone. Keep up the good work. Thanks kindly.Version: 5.27.5

Glitch in the app??? Items paid not found in purchased page!I would normally give this 5 stars... Never have I had a problem with using the app until a few days ago when I checked out with 4 items in my cart... confirmed payment and went straight to PayPal like normally would. This time, the items that were paid did not state they were paid nor was it in the purchases page. Called up ebay they said I didn't buy when clearly it went through PayPal and money has been taken out. Had to call PayPal... Now is the waiting game to see if the items paid for will arrive. I hope this is a once off problem with ebay app. Another problem is the purchase page will sometime come up as 'no purchases in the last 60 days' ever since problems with the purchases of those items..Version: 5.14.0

FirstEBay is the first place I go for everything — well almost everything. So easy to operate especially with PayPal..Version: 5.14.0

App crashes ALL THE TIMEI’ve been using this app for years with no complaints, in fact I was very happy with it until recently it started crashing all the time. I usually spend atleast 10min on it at a time and after some time of searching and scrolling through items of interest, it will just suddenly freeze and then shuts down and my iPhone goes back to home screen. Other apps work just fine, I say this because at first I thought that maybe I’ve got too many apps and my phone is overloaded but I deleted a few to free up space but still have this issue only with eBay app. It’s annoying because I have to start my search all over again when I open it again. It’s only in the last few weeks it’s started this so maybe a recent update ruined it otherwise everything else is good and I’m happy that now I can see all my previous purchases, as far back as even 2yrs. One more issue though is that under purchases it says I’ve got 1 unpaid item but when I check and as far as I know I’ve paid everything. I haven’t had any complaints from sellers - I usually pay immediately to avoid forgetting..Version: 5.27.0

Dealing with EBayEBay is a great site until you have to deal with the administration side of EBay then it becomes your worst nightmare. I have spoken to several various people who all say the same and that’s now why they won’t deal with EBay anymore. My experience with EBay showed me they will not listen and/or answer your requests. It’s scripted and that what the continually send no matter how many times you send a request. Australians would take this as ignorance. It’s a shame EBay have taken this line as they will continue to loose clients due to being too hard to deal with if anything goes wrong and something always go wrong..Version: 5.14.0

Please add an option to select items in cart for deletionHello I’m Jesse I’m a valued customer on eBay I’ve made hundreds of purchases over the years for that this app deserves five stars. But unfortunately due to some complications I have encountered it’s made the app less appealing to me. I would like it very much if you could add an option to delete multiple items from the cart rather then having to do it all individually this would be a cause for me to give you five stars but untill then I can only give four as now I can only purchass individual items due to not being able to delete items from cart fast enough it would be awesome if you could hear me and make this change for the benefit of ebays customers thankyou.Version: 6.26.0

Shopping NirvanaI have almost become addicted to eBay. Only my wife has saved me with a constant reminder about living within budget. It seems you can buy almost anything, at a cheaper price than elsewhere, from reliable sellers by either buying now, making an offer or bidding. Not only is it a perfect way to shop but it’s FUN! Most of what I buy is postage free. I deliberately look for that. eBay is highly intuitive. You don’t need a manual to navigate around, contact sellers or eBay, make your offer or bid, check your cart, look at your purchasing history and on and on and on it goes. So much content for our benefit it must have a huge engine running it all. I’ve never had a dispute with eBay. They are always accommodating and eager to please and assist. I also like that I can have multiple accounts. Another big thing for me is the fact that, once I provide my credit card details (securely) to eBay, every time I buy, the purchase goes through automatically and immediately. No need to constantly fill out personal and financial details. I often check different places for price comparison if I’m looking to buy something and eBay invariably is cheapest. I have received small gift vouchers a couple of times for no particular reason. Just loyalty I guess? I appreciate that little touch. Well, I’m hooked and I’m not embarrassed to say so. It is a sensational marketplace and the eBay Brand is solid gold. Have fun shoppers. Chili Boy.Version: 5.28.1

SuggestionI have a suggestion for the ebay team: When people list an item and a buyer looks but doesn’t watch or purchase etc. how about if there was a pop up that asks why they weren’t interested? That way the seller could revise their listings to sell quicker or gain more interest. I have seen many items on eBay that are badly photographed, badly described, too high/unreasonable postage and sometimes I want to message the seller and ask them for better photos etc. I have asked re postage in the past and have received rather unpleasant responses. This way; it can remain anonymous and constructive all at the same time. Plus if it’s optional why they aren’t interested in the item, the buyer can either fill it out or not.. There could be a drop down to ask why, with areas you can click such as too high postage, not detailed enough photos, not enough information on listing and so. Not only will the seller gather constructive feedback in order to improve their listing, but eBay can gather insight too as to why people just skip certain items that are listed..Version: 5.40.0

Re-eBayI love shopping on eBay it makes my life so much easier as I can’t go out on my own as I’m disabled & need someone to take me the only problem I have with eBay is they keep sending me messages asking me to fill out the feedbacks on the items I’ve brought which 99% of the time I do leave the feedback for items as they come through the door as soon as the postman puts the items through the letter box & as soon as I know what the item is I go straight to the feedback on the item I’ve received & fill the feedback in so please don’t keep sending me messages asking me to fill in the feedback as they’re already done the only time I don’t fill in the items is if the item don’t come. thank you very much but I do like shopping on eBay the site is brilliant it’s the only way I do my shopping as it’s easier for me & a lot cheaper than if you buy the items in the shops thank you eBay your great & very helpful so thank you very much.Version: 5.36.0

EBay reviewI almost always use eBay when buying items for home and/or Car. Other internet providers can sometimes be much more expensive than eBay. Why pay so much more when you can save a lot of money on eBay? I have had the occasional dodgy item when purchasing from eBay but there has never been a problem returning any item and receiving a refund but this problem has occurred very few times. When not shopping on the internet finding items for a similar price is becoming more and more difficult owing to the current political situation. I am disabled so shopping on eBay is very convenient and much easier for me to have purchases delivered rather than wandering around shops and not finding what you want. Whereas eBay allows me to look at items which I am interested in in my own time and at my leisure. Thank you very much eBay for being so useful and helpful. jbra3755.Version: 5.33.0

Peter LaskeyAlthough having an account for only a few years, it is a selling and buying site I thoroughly enjoy using. There have been times when I sense that eBay trust sellers less than buyers, even now I have a neutral mark against my selling record which is quite undeserved. As I only use an iphone for all my purchases sales and photographs there are certain things I am unable to do namely, send invoices, a programme for invoicing would greatly assist. P. Laskey. A further point stock answers to my problems are less than satisfactory. When asked why I had withdrawn a camera after it had been bought, I wanted to say the customer was an idiot, which , of course, he/she was, in refusing to open a dialogue but, you stock answers could not address this matter. I compliment my on site photographs which adequately show my sale items, however, when some “Noddy” in your organisation decides to remove the background it has the complete opposite effect in what you are attempting to achieve, and, destroys the integrity of my photographs. At times , not only is background removed but Photograph as well..Version: 6.6.0

Would have been 5 stars but 3 major problemsI am a veteran user of ebay and really like it a lot.. this review would have been 5 star but for 3 major issues 1. The recently introduced Global Shipping Program. The GSP Solved non existent issues. This doubles the cost to the buyer to get items. No-one benefits except ebay .. sellers lose scores of would-be buyers .. and buyers can no longer afford things. Meanwhile for those who do pay the extra fee .. ebay laughs its way to the bank. 2. I hate when i sort on lowest price including shipping .. i select and pay for my item .. then get a slew of eBay ads for the same product cheaper .. clean up your sorting act please ebay. 3. Since the integration of paypal to eBay... the rare times when i need ebay/paypal for solving disputes where i need a refund has become incredibly difficult .... not customer friendly at all.Version: 5.36.0

Love EBay!The future to shopping!.Version: 5.14.0

Convenient and Easy to Use.. PLEASE READI have been a seller on EBay since 2004 and to this day I still love to sell and buy. This app is my go to nowadays. Selling is a breeze and this app makes it that way. Take a picture with your phone or tablet and post your item within a few minutes. Buying can be easy as well if you find what you need and check out, especially if what you are purchasing is new. BUT.. If you are comparing used items, it can get a little tricky. When you are looking for a particular product and there are several different listings of that product, I tend to look at the same listing over and over again if the listing looks similar. This is a pain when there are 25+ of the same product. Therefor I would love to see a option to hide a sellers product that I know I definitely do not want. My idea is...from the list of items, just slide the product you are no longer considering to the left or right and touch hide so you wouldn’t be able to see that listing just for the time you are presently on the app. I’m sure I’m not the only ebay customer that is meticulous when choosing which product to purchase, especially when it’s used. It would save your buyer so much time! Please consider this option and thank you!.Version: 5.27.0

Returning is AnnoyingI buy from e-bay all the time. Only annoying part is , if you don’t like an item and would like to return it . You go back and forth with the seller and it’s annoying..Version: 5.37.0

Good app, but uncomprehensive and annoying notificationsGenerally a good app to search for things, bid and purchase. Some points need serious improvement though: - notifications should be consistent. If there is a badge on the app for item sent etc., the emails should be turned off. It is annoying to have double notifications, with the email app immediately afterwards signalling a message saying the same thing as the eBay app notification (e.g. item shipped etc.). - Please STOP misusing notification badges to spam me with adverts! This killed it me - I just turned app notifications off altogether. - sellers offer payment via bank transfer, but the app does not allow me to select it. It is annoying if the app lacks functionality and I have to switch to website - might as well go to website in the first instance..Version: 5.16.1

Fed up with appThe app used to be brilliant to list quickly rather than firing up the pc - now it just takes longer and longer - when you list an item on buy it now it automatically has a relist auto on it costing you .35p Per relist And has good till cancelled automatically you cannot adjust it unless you go to desktop EBAY NOT EVERYONE HAS DESKTOP !! why oh why did they do this You have to go the desktop version to end the item then relist again amending all the stupid things like insisting on listing postcode and all the things above I have mentioned. You also cannot put the size of parcel it just defaults to letter as size. Talk about changing something that really used to work to something that now takes double the time !! Wish eBay would just take responsibility and fix this to help us sellers who make them an absolute fortune and make our life easier rather than harder ! Also now it shows my active items in large format making it possible to view 3 items in a column rather than smaller brief sections so you could scroll thro to see what was selling etc. ! Complete shambles every update.Version: 5.27.0

New OfferI am really sorry to say but since you have started adding offers to the items I’m selling, I don’t want this on my account ! I have definitely lost Business also because I give free postage on 90% of my items and I give low prices anyway a lot of the time your offer that you put onto my daughters toys/items. I think it’s very on fair because on average an item is listed for £5.95 you then put an offer on it for 3 pounds then my daughter is left nothing because postage is £2.95 plus your offer price of 3 pounds we then have to post the item mate no money so I say no to most offers which doesn’t look good on me it’s very annoying that you put offers on and I have to say no to the seller and I think that’s very unfair to make a good seller is made to look bad because I don’t except offers I would like offered to be removed from my account please thank you.Version: 5.21.0

EBay and PayPal serviceI think eBay has changed over the years and become more focused on making money rather than looking after its long term customers that are making them money. I choose not to use eBay so much these days to buy and sell as the last straw for me was an item I purchased locally went missing from our local post office before I was able to pick it up. For some reason it went to another person by mistake and was declared lost. I bought the item via eBay and payed via pay pal as I always have done because eBay would like it and push the point that all items are covered for loss with insurance. When I contacted eBay and pay pal with paperwork and evidence of my loss I was refused any compensation with a lovely friendly smile. So thank you eBay and pay pal for a great buying and selling platform but unfortunately really crappy customer service. Regards Mark.Version: 5.29.1

EBayEBay is awesome I just wish it didn’t take so long to get items sent to New Zealand.Version: 5.31.0

Ridiculous eBay moderation teamI’ve been selling and buying through eBay for a long time and I also sell many different app with no negative feedback. The issues is not receiving negative or positive reviews but eBay has a team that you can request to remove negative feedback I contacted with customer agent and they do not have authorization to do it and other department can not speak with you . There is an customer agent name angela , who told me I will put a request for speaking with my supervisor whose name “ max “ and we will contact with you in 24 hours Nobody either called or sent any messages since I have received very unfair feedback that I did not even make business ( customer paid and I refunded her ) In eBay platform buyer has a right to give you a feedback even though there is no sales between buyer and seller this is ridiculous!! there is no other sales app as an example of this matter ! I will leave the platform cuz there are tons of Low iq people that can give you negative feedback for a mistake that shipping carrier makes such usps ships the box next door of buyer door and person gives you bad review for a mistake does not even in your hands either relatives your company !! But eBay does not remove the feedback don’t even waste your time they tell you speak with the person that gave u the feedback you wanna remove (very much problem solving approach).Version: 6.39.0

New Version of your AppI’m selling by using your app every day. Recently your app update turned all things worse. You change all around either up side down to complicate not only for yourself but mostly for sellers who listed their itmes. How can you decide to remove relist button? How can you prioritise “offers”? Those things are very important for sellers but sounds like you only think about youselfs this time. Do you know how long it takes through all listings and correct all your mess just to get it right? You don’t! All this has to bo done on desktop computer and be done one by one because your app it’s completly disaster! It’s freezing, slowing down and stpping then need to be done all over again. You don’t even imangine how much frustration pull over when I see on my listings “Yay, you can now put your offer” or something like that. The truth is if you do not recognise it on the time then no profit done this way. You are completly start to put much control on my listings and the way it should be done. So what I could say? No more ebay! I know now if you do not change it I will remove all my 400 listings and move to different site cos this is not ebay anymore. Thanks.Version: 5.26.0

Great way to tradeGreat way to trade with honest people. Thank you.Version: 5.38.0

AwesomeBeen using eBay service for 15 years now, great service and very few items that haven’t turned up. Refund always given..Version: 5.31.0

Stop with the updates! They're worse than everI have been selling on eBay for years. The last years using solely the Ebay app. I list approximately 200 items weekly. Firstly, stop with the updates. With every update the features seem to go downhill. It is becoming harder and harder to navigate. Placement of followed searches, watched items and even things you're selling are scattered all over the place. As far the as selling feature goes, the only improvement I could recommend is adding the second category option to an item being sold. That feature is only an option on a pc. It would be nice to be able to delete bought items. That used to be an option but not with the latest update. Ugh. I like a tidy bought and sold list. I love selling on eBay. The app is way simpler than the old style desktop way. eBay is the way I make ends meet and pay for my children's college. Don't think I don't appreciate the opportunity eBay gives me. Considering I pay over $18,000 in eBay fees a year perhaps you'll pay a little attention here. PLEASE stop with these downhill updates. Are the tech people trying to find things to do? Why mess up something that was ok?.Version: 5.24.0

A Better Shopping ExperienceI’ve been with EBAY almost 20 years and I’ve never once had a bad buying or selling experience that caused me some sort of anxiety to the point I wanted to cancel my membership. I can always trust that the reviews and ratings given to both parties are accurate in helping me to decide if they are a legitimate, honest and straight forward EBAY’ER before I do business with them. A much larger online store booted me from making anymore consumer reviews through my buying profile because I was giving them too many good reviews. They said it was because of the descriptive “review wording” I was using that caused some suspicion and perhaps I was favoring that company more so over the others. Could you believe that! Reviews are meant to critique both the buyer and sellers shopping experience so other consumers can evaluate them and decide for themselves if they want to do business with them or not. Also, I don’t mind waiting a few extra days of shipping to receive my product through EBAY because I know it will be what I ordered to begin with, and If I have any issues, I can trust it will be handled in a professional and friendly manner without any hassle. For me, I’m back to doing more of my shopping on EBAY. It’ll be worth it..Version: 6.2.0

First stepsThis recounts my first purchase on eBay, so the learning curve is near vertical. A bit confusing. Five days after purchase, I get an e-mail from the vendor asking what size. My question is: how did the purchase order get completed without that little detail? The advert I answered didn’t ask for a size so I assumed “one size fits all.” Just got an email that the merchandise shipped. Now I get to learn the tracking system. IMO the on line biz modelers need to lock a technical writer into a room with an IT coder and make the process more user friendly. Not my first unhappy experience. I placed a “notify me” order on a product that is out of stock and now I get spammed almost daily “are you still interested” and when I get to the order process, I am told it is still out of stock. Time is money, people. The online seller who comes closest to getting it right will get my patronage. If I get the product I ordered, I will be happy. Curious that E-bay is asking for this evaluation on the same day the product shipped and long before it could have arrived. Turn the screws on the tech writer, he should know better and turn up the heat on the coder because he should do better..Version: 6.33.0

PerfectPerfect.Version: 6.48.0

Poor security and constantly crashingIt used to be great and I do still use it, but it really is buyer beware these days. So much stuff is being listed as UK seller when they are in China or others Asian countries. It is just plain fraud and eBay couldn’t care less, no option to report the seller and if you do go out of your way to do so, the response from eBay is essentially “so what” which can be bore out by just how prevalent it now is. If the goods are faulty or damaged from one of these sellers of course they don’t want the goods back but they don’t want to refund either and will start by offering 10% of the value and take as long as they can to reply to anything. Just makes the whole experience a drudgery. As far as the app itself, works fine on iPhone but just constantly crashes on iPad Pro, I have 70% of my memory available, always update the OS and my apps as soon as available, I’ve done full resets and started again, still it crashes, every 15 minutes eBay app shuts down and I have to start again, so if I’m half way through a search for items I have to relaunch the app and start the whole search again...... more tedious than typing this review!! eBay used to be great, sometimes it still is, but as I use the iPad Pro for 90% of shopping having an app that crashes for almost 2 years, yeah I shop elsewhere most of the time now. Shame really..Version: 6.2.0

EBay is great but ....As a long time frequent buyer I find eBay a safe and reliable way of buying online. I mainly use the mobile app and this, I find, is limited and hasn’t been given the attention it deserves. The process of searching for and watching / buying items is great so no immediate changes there, but once you get to Purchases it starts to fall short. Simple filters for “sent” and “feedback needed” would make a big difference in Purchases. We also need a “planned delivery” schedule so we can track items. Notifications of changes is not enough and incomplete. Finally if an item is “Paid” but not “Sent” after (say) 4 days should be queried by eBay so the buyer’s concern of being ripped off is calmed. I look forward to a major release of the mobile app in 2019.Version: 5.28.1

ProblemsAs a frequent eBay buyer, don’t like: 1) Seller out of the blue offers you a discount, but the buyer then doesn’t have options to reject or counter. Needs to be less seller-centric. 2) I would like to have buyer-personal settings that occur when I do a search, rather than eBay default setting. I seldom will use eBay’s ‘Best Match’ algorithm, it almost never meets my desires so I waste my time un-setting searches. Aggravating. 3) Sellers need an auto prompt when weeks pass and they have an untenable high price on things, which is never sell. 4) Sellers about 50-50 of the time don’t accurately describe used items. They need to have more caution via e-training. Maybe they’re trying to take advantage of novice buyers. 5) Very dissatisfied with seed packets coming out of China. Fraud might be going on. 6) Despite occurrences, when sellers send me the wrong item and they tell me to return it...have never seen it work correctly. Something is wrong with the process. 7) Foreign sellers tend to be sloppy in their products—if they say 30x40mm jewelry fittings, it may be 31x41mm and not fit 30x40mm added cabochons as would US fittings..Version: 6.35.0

Kokonut kiwiI’m a New Zealander / kiwi and I buy from eBay more than in New Zealand. Everything I think I need or want I find on EBay. I love this site.. Thanks for giving me access to all the cool stuff we don’t have..Version: 5.19.0

The Ultimate site by farThank you eBay thus far I have and still are thoroughly enjoying eBay....Version: 5.16.1

STILL HAS ISSUES!I like using the app, BUT there are still some important issues eBay have to get right. Why when I put something on for sale on “BUY IT NOW” and DON’T WANT “OR BEST OFFER” does it come up anyway? I DON’T WANT LOADS OF RUBBISH OFFERS, I JUST WANT WHAT I PUT IT ON FOR!!!! VERY SNEEKY OF EBAY TO DO THAT, YOU JUST WANT PEOPLE TO SELL AT ANY PRICE SO YOU GET YOUR COMMISSION!!!!! Also when I contact a buyer after a sale it keeps stalling then times out. Very frustrating when you want to let the buyer know when you're posting the goods! When a transaction is cancelled it still appears on your eBay page for ages and you still keep getting alerts to pay! BE VERY AWARE OF CHECKING YOUR ITEMS FOR SALE WHEN PUTTING THEM ON EBAY. I SPECIFICALLY CHOSEN THE OPTION NOT TO SELL TO OVERSEAS BUYERS ON 1 ITEM. WHEN IT WAS AUTOMATICALLY RE-LISTED THOSE OPTIONS WERE CHANGED AND IT WAS ONLY WHEN I CHECKED MY PALPAL ACCOUNT THE BUYER LIVED OVERSEAS AND PAYMENT FROM THEM WAS PENDING FOR 28 DAYS, DESPITE MY 100% POSITIVE FEEDBACK AND GOOD BUYER/SELLER REVIEWS! I HAD TO CALL EBAY TO ADDRESS THIS AND THEIR RESPONCE WAS CHECK YOUR ITEM LISTINGS BEFORE AND AFTER. YOU CAN’T CHANGE YOUR LISTING THOUGH ONCE YOU GET A BID YOU HAVE TO CANCEL THE LISTING AND START AGAIN! 😡.Version: 5.16.0

Not happyNot happy with the new eBay app. Nothing wrong with the old classic view page everything on one page and never had any trouble seeing payments, messages, 2nd chance buys, time left, feedback, how many to post, no available for 2nd chance buys everything. This new version tells me I have a message but when I try to open it doesn’t show the message, I was notified on one page that payment was made but didn’t get email confirmation that it was, I had to go to PayPal to see in my account to verify payment. 2nd chance come up as buy it now where the old version it wasn’t and I could add to invoice so as to apply postage discount this resulting in emails going back and forth and then doing refund for excess payment of postage so much extra work and frustration. All in all it is suppose to make it more simple to operate. If the old version isn’t broke why try to fix it, and old saying but true. Not Happy Pawpaw147.Version: 5.19.0

Copy catsAs an artist is very frustrating to see my ideas being reproduced over and over. Ebay does nothing about this. It would be nice if there was a setting where I can list my items so only certain buyers can see my items for sale. This would illuminate other artist from seeing my listings and duplicating the items that I’m painting on and profiting off of my creativity. This is very unfair and Ebay should step up and do something about this!!! Seems like Ebay only cares about making money and if I stop listing on Ebay, you will see a severe drop in “Yorkie handpainted” listings because people can’t seem to come up with their own ideas! Do the research and see when I list something new and unique, the next week duplicate items pop up. Several other artist friends of mine have dropped off of eBay because of this complication. Again, the solution would be for me to be able to block other artists from seeing my listings. I could care less about Private listings, it needs to be where my listings are blocked from other artists that can see my listings in copy my ideas. Step up and do something about this or I will just need to say goodbye to Ebay..Version: 5.19.0

Great stuff. Shame about check out issuesI'm a Buyer & Seller and can only confirm a great experience with EBay. Some say expensive, But 99% or the time I have had value when selling and buying. On the rare occasion I have had to deal with customer service, it is truly a pleasure, they are knowledgable but also fair/understanding Now to find a fault. The eBay APP is great, fast searching tools, fast listing ability, what a shame that on IPHONES you are unable to manage invoices correctly. This has been a issue since the start of the APP and frustratingly not resolve for what ever reason. I sell 500 items and this is a bit of a head ache. When you wish to send a invoice to combined postage for example, there is no options to do it on the APP, when you try and sign in to the classic site on my IPHONE when you have the APP active to perform this regular task, it redirects you back to APP no matter how much you scream and shout at your phone, it just refuses. There it is, the only complaint.. So amazing all round. well done EBAY for continuing to offer such a great product and customer service,.Version: 5.17.0

Great siteWell run really easy smooth with lots of variety you don’t see in your own country keeps retailers honest.Version: 5.30.0

New Version Totally Useless, I’ve Deleted App!I have used this eBay app for several years as an experienced seller. The recent ‘New Version in November 2020’ is a complete disaster. It has become impossible to use. For instance, I click on ‘My Messages’ and select a message to view, which loads up a white (blank) screen! My eBay Feed of ‘Saved Searches & Saved Sellers’ is now reduced to less than a half-screen width featuring minuscule photo’s of items for sale, and the listing titles, which on the previous version you could see by touching a photo in the eBay Feed is no longer an option. This was a handy feature as it was previously possible to check the make or size etc of an item at a glance, without having to click on, and go into every listing. This new version is not an improvement at all, in my experience it is the worst version in the last (approximately) ten years and I have finally deleted the app as I don’t like junk on my devices..Version: 6.9.5

50/50It’s good when some things arrive, and the app itself is pretty good but the bad thing is, when you buy something and then later gets deleted after you recently purchase it, you get worried that you have been scammed. You have to watch sometimes who your buying off of these days, sadly. Btw I would not recommend this app for kids even 12+ more like 18-21+. As a 16 year old I get anxious with purchasing stuff online and I try to be safe as possible when doing so, but when something goes wrong I’m scared. My parents have been trying to help me but they are worried too and in the past they have had some problems with other apps similar to eBay. eBay seems like a easy usable app (besides some sellers scamming or something going wrong) but as a teenager, I don’t want to be scammed..Version: 5.42.0

My purchase not activated to check even the item hasn’t come yet.In my purchase history, some of my purchased items may take months to come. These items were disabled to check the delivery or leave feedback. System may treat these historical, however they’re still on the go..Version: 6.5.1

The eBay app is perfect! Change nothing!Launched the app this morning and the eBay app asked me for feedback. Not thinking, I closed it automatically. But I’ve noticed the app has been asking that a bit more than usual as if they’re looking to make changes or improvements. But as an eBay fan I’m here writing this review to tell all the executives and developers at eBay... The eBay app is absolutely perfect! Change nothing! The eBay app is simple and perfect. Everything is easy to find, to access and to adjust. Please, eBay is one of the very few apps left that I praise for it’s simplicity and ease of use. When I search I find what I’m looking for. When I’m selling I see all the information I need. When I’m buying I see all the information I need. Keep things as is. Do not feel inclined to change things for whatever the reason may be. Do not fix what is not broken. Do not be like other apps that constantly update and make unneeded changes that they THINK is making the app more refreshing and better designed. They’re only doing the opposite, breaking what does not need fixing..Version: 6.48.0

EBay buying and sellingI’ve used Ebay for a few years now and on the whole it’s my preferred buying & selling site. It’s not super easy to contact someone when you need to speak with regards an issue, but overall I always get fair treatment and if I think about my problems logically I usually can sort things out myself. I recently had an issue with a nasty buyer whereby I had to accept negative feedback due to not being able to discuss with a live person. This will significantly impact on my selling ability but I shall not be put off by one (actually two) bad experiences. My other issue is I’m struggling to get my location updated from Newcastle to Newcastle Under Lyme (approx 200 miles difference in location. Great buying medium but the selling side sometimes feels a little saturated and harder to sell. Once you have reduced something to get a sale then paid eBay fees and PayPal fees it’s not worth selling cheaper items..Version: 5.24.0

Only 1 negI love the app it’s awesome only had one issue with an item I brought identical was removed and I was never refunded money after it was payed for.Version: 5.37.0

Love buying on eBayAn easy site to navigate with a huge range of items and prices and generally helpful and honest sellers. Mixed results as to any dispute resolution- sometimes efficient, sometimes lethargic. However being able to buy almost anything from anyone, anywhere, has huge appeal and I live buying on eBay!.Version: 5.15.0

Shame on you greedy and bullied Ebay !!!Why the price of items on Ebay is higher than others because Ebay charges sellers everything from listing fee, final fee, fund management fee ( which Ebay forces sellers to switch to), store fee or even shipping fee that Ebay does not handle it. Ending sellers legally listings/items with their own policies but still charges the listing fees. Refund to buyers regardless of any genuine evidences or proofs from sellers and still charges the final fee on these sales. Worst customer service ever. Always blame on short of staff for their late actions. Hang up the conversations once the sellers raised concerns about their policies and fees !!! Wont sell anything on this Ebay again after 6 years with them !!! Shame on you greedy and bullied Ebay !!!.Version: 6.32.0

App doesn’t work sometimesWhen I open my app it sometimes just kicks me out. I have deleted and reinstalled the app and still this happens. I really enjoy the app but it’s frustrating when you can’t use it..Version: 5.38.0

EBay is fabI love looking at different things and shopping on eBay as most of the time items are cheeper to purchase than in the shops It’s quick & easy to set up account with Ebay and PayPal Although their are a few scammers on there too Also with some sellers you gotta check some details like where items are being sent from as some items are too good to be true Also some sellers say items are being sent from the UK but when purchased you do notice once you have paid for items that some sellers business address is from China/Singapore/Beijing and also sellers name is in Chineese too and these items take longer to arrive from there but they are cheeper if you want to wait for their arrival I really do like EBay although I’ve only bought from there I’ve never sold items on there but my son has as it’s easy enough to do Have fun and enjoy shopping on eBay its fantastic ❤️.Version: 6.8.0

EBay used to be good.As much as I like eBay for purchasing items I certainly wouldn’t sell on here any more due to there fee’s, I actually feel sorry for the actual seller as the biggest winner is always eBay, there’s plenty of free sites to sell your items now without paying fee’s, the last time I sold something on eBay I listed it on one of there promotional days offering me a pound all in, when the item sold the charged me the usual percentage which ended up being about £9.00, when I called them and asked them why this had happened the smug person on the other end of the phone said if you can prove to us that we offered you the promotional email we’ll refund you the difference, problem is this was about 2 weeks later when I received my invoice from them and no longer had the promotional email, for me this was the final nail in the coffin when it comes to selling on eBay..Version: 5.20.0

Get your act together.This once great trading website is now next to useless due to an ever increasing number of sellers listing multiple items under the one listing. This added to the huge numbers of sellers from Asia being allowed to include free shipping that can take up to 6 weeks to ship items. The only way to avoid the tsunami of dodgy sellers and useless listings is adjusting the search parameters manually EVER SINGLE time you use the app. Just incase the frustration levels weren’t high enough already, this only limits the influx. If you don’t know what I mean, try to buy a set of black Vans Spicoli sunglasses. eBay clean up your sellers requirements. Limit the number of identical items listed by sellers. Close this stupid drop down menu multiple items loophole, and extend the “shipping time” as a search parameter to include number of weeks..Version: 6.1.0

Mr A.JorgeFantastic if u cant find it on ebay u probably cant find it anywhere else. Highly recommend it.Works very well ,love it..Version: 5.14.0

Some good some badEbay itself has an excellent platform for promoting goods for sale. The downside is 95% or more all comes from China and is often a knockoff of the original. As such it’s a real hit and miss depending on what you’re looking for. Definitely don’t bother with any cheapie hands free or Bluetooth devices as they have all been rubbish in my personal experience. Have had some luck with gardening equipment however these items weren’t cheap, they did the job satisfactory but couldn’t recommend as a daily use/trade item (even though the poor English translation promises ultra high quality). Ebay use to have a high percentage of secondhand goods but now it’s mainly new items. I guess when the fees are taking a good slice of the profit there’s reasons to sell elsewhere. I continue to purchase and case out what’s on offer but always expect the worst when the package shows up..Version: 5.33.0

Thank youIt’s really helpful to find everything in one place, good quality and reasonable prices, highly recommended specially you guys are always be sure we are satisfied and happy with eBay..Version: 5.19.0

EBayEBay has been my go to site for years. I find the best price on what I’m looking for about 90% of the time. It may take longer to get the price if waiting for an auction to end but if It’s not something needed immediately it’s worth the wait. Make sure to read full description of the item so it’s in the condition you want. Do not rely solely on the fist page of a listing since some may have errors such as being listed as new but full description will say open box. New open box may be fine for personal use but if you’re looking for gifts make sure it is new/never opened. If it’s not clearly stated don’t be afraid to ask the seller. Better to ask than go through the hassle of having to return the item. If a problem arises, with an item described wrong or receiving something not as pictured, eBay will work with you to get a full refund. People make mistakes, it will happen, be sure to follow guidelines for return. Do not just return an item without starting a return on eBay or getting confirmation from the seller and make sure to do it ASAP and include a packing list and return ID#. Once you get used to eBay and how it works you will find it’s a great shopping site..Version: 5.41.0

Cannot live withoutTo EBay: Whomever this concerns, I really need to express how grateful to EBay for so COUNTLESS REASONS BUT AT THIS TIME IN MY LIFE AT THIS POINT . eBay has actually the choice I have made, over all other the options to order everything that my needs require. You offer things that can’t at sometimes be offered but by EBay ! The month of March 2022, well you actually stopped a hacking account becoming huge! You alerted me and because of that information, I was able to contact my bank quickly. It stopped so many charges that a affidavit filed and a huge investigation that is still continuing that other business that were hacked never alerted me . EBay did. I thank you. Please , just know that we need you. I need you. I am disabled and bed ridden so ordering and it delivered is essential for my life at this time. During this time in the world, there are more than the few public services eBay is a huge part of the world in our “public service “ that is saving so many parts of the world. Well, eBay is the service is public and is screen . It’s more to that to me. Thank you again . Sincerely, Louise.Version: 6.57.0

EBayHave been using eBay for years now good variety great service.Version: 5.16.1

Excellent applicationThe best choice for online shopping.Version: 5.15.0

السيد خالدموقع رائع جدا و مفيد.Version: 5.38.0

D.A. Holland.EBay gives me access to world markets from New Zealand. I have not had any problems with any of my purchases and have found all traders so far honest and true with their descriptions and delivery. Well done, eBay for running an excellent operation Thank you..Version: 5.34.0

Ebay always has my back on any purchase 5 star ratings for EBayThis site gives you the opportunity to immediately compare prices on any product , including postage costs , while Street Shopping or Shopping Centre Malls ; comparing prices instantly ; which puts the bargaining power back into the consumers hands worldwide comparison price , makes & models etc etc Another great feature is the alerts to lower price of products in advance or Ebay’s % discount offers to Ebay members & guarantees on products ; safety netting the purchaser by become the worldwide consumer watch dog & protector of everyone’s private details & purchases Thank you.Version: 6.16.0

HappyReally enjoying using eBay thank you.Version: 5.29.1

SuperbI don’t write reviews for apps but I feel I’ve used this app long enough to know I should write a review. I’ve been using this app since 2015, since I got my first job and a debit card. It’s been good to me thus earning a 5 Star rating and my experience with the app or just the website in general has been superb. I’ve bought many things from impulsive to necessary which I can say has gotten me to spend a lot of money but was given the convenient opportunity of shopping from sellers all across the globe. This app is the reason why I was able to save money on camera gear and even buying a computer to start my own freelancing career in photography and art. Where I’m from, we don’t have taxes but the things I’m looking for can be a little to pricey for my wallet and I get offers on eBay to save a bit of money and free shipping. I can shop at a certain big name website ( starts with an A and ends with an N *you know what I mean ) but shipping is never free, NEVER but eBay is for me and that’s a major plus. I could sit here writing a review on my experience with this app all day long but to summarize it all in this one review, it’s a good app and it’s easy to use. Everyone has probably used eBay at one point in their lives and some probably got ripped off and ignored eBay entirely but for those who’ve stayed as long as I have probably had more good experiences that outweigh the bad ones and that’s enough to keep me around..Version: 6.10.0

APP Review not EBAY ReviewI’ve been a seller on eBay for many years, a review on the platform itself is a whole different thing. This is a review of the app. I think it’s very easy to use and helpful for both buyers and sellers. I feel the app gets rid of a lot of the extra features that get in the way on the website. However, I don’t like that as a seller the only feature is to view, edit, and list your items. There are a lot of other facets to being a seller that could make up an “Ebay Seller App” such as paying my bill, viewing my daily sales or monthly numbers, starting a promotion, etc. All of this aside, there are two actual flaws with the current Ebay app. When I click on my profile to view any new or previous feedback, the screen never loads. Also, when scrolling through my items the app loads the items in bunches. This is fine but I am never able to scroll through all of my items because after loading a few bunches as I’m scrolling it freezes and can’t load anymore items. Then I have to leave the page and go back to try to get further down the list of the items - but it’s never possible. Fix these two things and you’ll have 5 stars from me!.Version: 5.35.5

Expand Number of Watched Items You Can Have!1. Great app for the most part but for the life of Brian PLEASE expand the number of watched items you can have! On many, MANY occasions I’ve had to add items I want to watch to my cart because I’m out of space in my watched items list. Then, I run into technical problems there too (see below). Why on earth would you want to limit the number of items someone might wish to purchase! Often, especially now with new features, sellers have the option of offering you a lower price. But if it’s not in your watched item list or cart you won’t be notified. You’re costing sales with this unwarranted limit that other apps like Poshmark don’t have! Please CHANGE THIS. 2. When editing (removing OR viewing) items in your cart (which I have to use for excess watched items), when you view or delete an item you are taken back to the top of the page. Very annoying to have to scroll down to find your place each and every time. You should be able to return to the same place in this list after deleting or moving an item. Please CHANGE THIS..Version: 5.42.0

Sanderson w tTrying to purchase items on eBay I find to not be a user friendly experience for the inexperienced. It is a battle to get in touch with sellers , if not almost impossible . Sometimes a message seeking a response from a seller gets rejected by eBay . I feel the system is in need of a full review by eBay , my inclination after a couple of very frustrating experiences is that I will keep away from using eBay & hope that a more enterprising company gets into the market place so I can utilise a user friendly system . When I have questions for sellers on eBay there are many similar negative responses regarding ebays poor performance. So if there ever is a competitor , eBay will become obsolete/superseded overnight . Maybe The only reason eBay has customers is the lack of real competition..Version: 5.25.0

EBay WHAT HAPPENED?!?Why doesn’t my review show up? Could it be because it isn’t good? SELLERS BEWARE!!! EBay is no longer a place for buyers AND sellers!! If you list with EBay, be prepared to defend your price every day!! They go as far as changing my acceptable bids daily without a word to me about it. Becoming a scam!! Here’s how to destroy a billion dollar business in one fell swoop. I have used EBay for close to 20 years, and have sold and bought almost equally. In my experience, I’ve never had a problem. Recently, I listed about 30 pieces of jewelry, and I have had nothing but trouble...not with the sales, but with EBay wanting to give my items away!! Every day I have to go to my listings, and see what EBay has done to my listings. They keep dropping the price of what offer I will accept. Every day. It’s almost like EBay is working for the buyers, and are working to get the best deal for them! I’m paying for the listings, so seems the price should my decision, not theirs!! I was told if I would accept offers and set my lowest price, EBay would stop harassing me about lowering my prices, but, no. They harass me every day..Version: 5.29.1

Search functionThe search function isn't as user friendly as Trademe that we use in New Zealand.Version: 5.16.1

Fun place to shop “ EBayI have been with EBay for several years now ! I have enjoyed it the whole time ! I shop on here because I can find what I want and not have to get out on the road to go find it ! Not only do you have the convenience from shopping at home but a good chance it’s going to be cheaper ! Your not burning gas and your safer shopping from your own home ! I don’t have to walk down aisle after aisle either ! I just use my fingertip ! I just found an item here on EBay that I could not find anywhere ! I’ve made a few calls and was given different phone numbers and not one helped ! I got on EBay and found it ! Yea ... I was real surprised ! I admit I did contact them several times to see if it was the real pieces I needed ! They even sent measurements of the part and everything was exactly the same size ! I just purchased it and just so happens that this review popped up ! I had to do it because this last purchase was one that I thought would not happen after all the calling I have done and a lot of internet research ! I thought all that time looking for these parts that I was not going to have any luck ! I got on EBay and found it in about 5 minutes ! I purchased it and now I will wait for it to be delivered !.Version: 5.38.0

Overall review.Having been an e bay customer now for many years, I feel I must drop you a quick line with my general opinion of this service. Overall I have purchased many great items from e bay, and generally have been very pleased with every purchase I have made. As an avid watch collector I have amassed rather a large collection, I think my last count was 73, and still growing!. Some of the watches purchased have been real bargains, some of which have been sold as not working, which I have gone on to repair with little cost, and have had outstanding results!. It has now turned into a real hobby for me being disabled, e bay has given me a real purpose in life, and has gone on to give me a fantastic hobby. I can only imagine my collection will continue to grow and grow which hopefully after my passing, my collection can be sold, and the money raised should make a substantial legacy to be left to my grandchildren. So thank you e bay for not only giving me a great hobby, and enjoyment in my old age, but more importantly a legacy for my grandchildren. Ian..Version: 5.17.0

Supporter of scammersEbay used to be a decent platform for both buyers and sellers. In recent years, their service to sellers has dropped to zero. Anyone can buy things and then change mind and lodge a false case. Sellers don’t get the items refunded, had to refund money, then must call Ebay to get the fees credited which should have been automatic, then get a negative feedback from that same scammer. Now, when the seller request Ebay to remove the negative feedback, eBay doesn’t care and basically tells the seller to stuff it. Enough of this mistreatments, there’s lot more others platforms, closing my Ebay account for good..Version: 5.40.0

I love eBayI always gets my stuff on eBay I loved it. Specially living on a small town in NZ..Version: 5.14.0

New customer to eBayEasy to us , good product list, had very fast delivery. So far can not fault them ..Version: 5.33.0

Never sure about whether I am buying a fakeUnfortunately I have lost confidence in ebay as a buyer because I have had a few fake items sent to me . As a seller it's terrible very weighted against the seller I recently had an item professionally packed personally checked the item could not move inside the huge packing case . The item had padding of 12 inches all around it . The buyer said it was damaged on delivery . This must have been very badly handled to damage it . However I as the seller have to accept the buyer is being honest . I had insured the item . Tried to claim from Shutl the e bay courier service 5 months later despite photos , notes and phone calls they insist they cannot open the photos . These were sent in 5 different formats and I offered to send hard copies . Still no refund . Everyone else I have sent the photos to,to check compatibility, can see and open the photos . This is just a scam . E bay need to do something about it..Version: 5.15.0

Elaine and AllanEbay, not good these days, seller is not given same rights as buyer. Listing keeps changing, and if you don’t check your selling lists Ebay change the prices, the offers, postage and puts in details you don’t want. It’s your stuff you are selling, but Ebay treats it like it’s theirs. I the seller should decide how much I want to sell it for. I think sales have gone down so badly, bcos people are going elsewhere, no one is buying. If Ebay just listened to their sellers things might improve. And if you have a problem you can’t contact them unless you want to take out a mortgage and ring USA. So, nothing gets solved, bcos you don’t have the means to try and solve things. Sad. As I’ve enjoyed Ebay but that was some time ago before all the changes. I need Ebay, as it’s my way of selling things and buying too, but please Ebay, help us to help you..Version: 5.29.1

EBay Delight!Have only been a member since beginning of coronavirus, did not have a MasterCard before then, needed one to pay for delivery of prescriptions etc. Had been a bit apprehensive of ordering online but have to say I am so glad I decided to do so. eBay has been so friendly and helpful, I so enjoy buying products online and eagerly await their delivery. I have been able to order items I didn’t think were available to buy anymore, items are easy to order, are delivered much quicker than I thought they would be and arrive in excellent condition. Am so impressed with eBay , am one very happy customer. Thanks heaps eBay 😊.Version: 6.2.0

EBay’s auction failureWhat happened to me is not something eBay should let happen to it’s customers! I have been trying to get help for my situation but have found none. I am stuck in a ongoing experience of disappointment and poor customer service all because I won a auction. After winning a auction, ebay will send you a email to say all you have to do is pay and you can receive your item, however, if the seller decides never to ship to item and tries to cancel the sale you will get no message or notification and eBay doesn’t seem to care if you’re waiting for weeks. I have been waiting of over a month for a refund with a uncaring, unprofessional seller who tells me they’re trying to cancel the order but eBay won’t let them. As far as I can tell my seller wishes to cancel the order because they accidentally sold the item to me for less money they wanted to and they are greedy and or don’t understand how auctions work. My seller canceled my sale under “out of stock/damage” while trying to sell the EXACT same item again. That shouldn’t happen! eBay should inform sellers to set the starting bid of a item at the minimum price they want to sell the item. Everyone I know says, to win a eBay auction make your bid at the last 10 seconds of the time limit. How ridiculous! It would be smarter if every time someone places a bid the time limit is be extended for a 60 seconds. I’m never doing a eBay auction again unless they change. I really wonder if I’ll ever get my money back too.Version: 6.40.0

Can't organize my CollectionCan't organize my Collection on app and add items on collections.Version: 5.14.0

EBay is awesomeIt will be more helpful and I would say 100% happy rating if it’s more convenient to deal with complaint part thru mobile app. Cheers.Version: 5.31.0

Buggy app and annoying customer experienceThe presentation of the same products every time other new items are notified in my searches is very annoying. eBay doesn’t seem to be as effective for selling as it used to be so I’m tending to go direct to company sites to purchase new items and using Facebook marketplace more often. For a start there are no outrageous fees - including a percentage of the postage costs ??? - from Facebook. And when purchasing, marketplace is easy too because I can choose how I want to pay, not be forced to pay via PayPal. Lots of opportunity to improve eBay. You’re no longer the best..Version: 5.18.0

Tech Issues to noteCouldn’t figure out who to contact to notify of app glitches, but as of yesterday, when a seller sends you an offer and you are on the page where you can either click counteroffer/accept/decline/or view their listing… if you click to view their listing, it takes you back to your notifications page. There is nothing that I needed or wanted to buy urgently, but not being able to do some due diligences of look at the photos and descriptions again, it has persuaded me to decline all offers sent to me while this glitch is happening. App is normally great, just put a four star cuz I wish I could “watch” more items without having to go through my watch list and delete expired ones that have sold to other buyers or have been re-listed (i sometimes have multiple watched items for the same item re-listed too)..Version: 6.31.0

Good valueAs long as you know what you are looking for, eBay always cheaper then other app.Version: 5.16.1

Ebay the AwesomenessI’ve brought a few electrical items as well as normal General odds and ends and there’s not one thing that I haven’t been unhappy with or not satisfied in anyway with any item that I have purchased and I’ve all ways received my items before time that they have said I would receive my parcels and very happy how eBay has taken the time and care to rap and pack for the unexpected journey to destination and I respect that 100% when companies take pride in Care to keep the customers happy because customers are always right “Well done eBay” 1 HAPPY customer is me 🤪.Version: 6.38.0

Useful but needs some improvementsIt is very good for basic searches and checking of items for sale and ones buying or watching. Like the way it lets you enlarge the images of the items and the ease w which you can leave feedback. However there are several features I would like to see incorporated in future editions. There is no way in this program to pay for multiple purchases from one seller. It only allows you to pay for items one at a time. Also, as a seller there is no way to invoice multiple sales. The search system could be improved. Presently you have to reset the search filters with each search. I would like it to remember the previous search I did. I like to find out prices realized on items to help in pricing and I sell items mainly in one category. On the laptop version, when I am searching for a batch of items, I set the parameters once - for the category and for completed and it keeps those parameters during the entire setting. However the iPad version reverts back to the program filters after each individual search..Version: 5.19.0

Demands to Revise Listings or Listings get Delisted !Nov 18 - More demands to revise every listing otherwise paid listings will be deleted! Then change to the mobile app which removes previously useful functions! Sept 17 - They keep changing the specifics needed to be entered for items and their categories they need to be listed in. Plus threatening to delist items if they do not have the required changes made. Item are then not preferenced in the search to be selected for purchase. This is unfair when the fees have been paid to list the item and it is a massive job to revise all the listings which I don't have time to do. Earlier Review Bring Back Old Version Not user friendly. Difficult to navigate. 10 of my listings have disappeared and cannot be found in unsold list. Cannot revise best offer prices why? Cannot see feedback so not able to respond quickly to problems. Screens are too long to scroll through. Old version was user friendly as a store seller and buyer. Cannot send combined invoices. Keeps taking back to beginning when changing between apps even if it only a moment. Very poor update would like old app version back..Version: 5.27.0

Great service and effective app with eBayUsed this purchasing method now for many years - products are good and service is reliable - the messages are slow to update however but works effectively.Version: 6.5.1

Many duplicate item IDsDo a search for common items, like “headphone stand” with location filter set to Australia Only and sort by Best Match. Many results are returned, often with the same item ID. So you can’t even report the item as a duplicate because the ID is the same. Other unscrupulous seller practices render the price sort option unusable: they have a title like “headphone stand” with listing variations so they can include a $1 item that is not a headphone stand, but when you pick the variation you want the price jumps up $10. It’s so tedious to report the items that it seems eBay don’t care that the search results are effectively unusable. So instead of helping me make a purchase I just give up and go to a shop..Version: 5.27.0

Love eBayI haven’t really ever used eBay but since isolation I have and I love it easy to use and easy to contact seller if you have any concerns. I love that you can put on wish list then getting at really cheap price ! A few things that might need a tweak is getting message from eBay to review a product before receiving the product, things are a little slow with receiving at this time with all that’s going on so would also be good making easy to see what country your purchasing from sometimes I find it hard to see where is coming from, purchasing from your own country is much quicker then oversea..Version: 6.3.0

EBay is excellentLove the eBay app .. and everything about eBay My favorite place to get the things I like Aloha .. Dean The only problem is I’ve called and explained a bad review to eBay that wasn’t erased as I spent many hours on the phone with eBay after I even finally got the buyer he gives me an unfair review making it very difficult to sell other items now plus actually lost money and spent many hours at home trying to give this guy his refund and I hope you will erase it as he claims he Accidentally pushed purchase but then how could he accidentally go to checkout and pay .. then I get all the blame it’s very sad Also I’m trying to bid on several inexpensive items and my restrictions still haven’t been lifted as I explained to the eBay customer service on the phone I’ve been in and out of the hospital from a hip replacement surgery where I wasn’t allowed access to my iPhone or laptop as they said it could interfere with the medical equipment and when I was released the items were already won at auction but unable to pay and then I got the restrictions as you can see I’ve been a loyal customer buying hundreds of items and would appreciate the bidding restrictions lifted please … thank you kindly.. Dean.Version: 6.57.0

Pretty goodPretty good just wont accept credit card payment..Version: 5.27.0

REFRESH YOUR MEMORYI just wanted to take minute and say, THANK YOU TO ALL THE EMPLOYEES AT EBAY! If you look back on your first Ebay purchase, it was AWESOME, a new way to shop, but also sell. Then another player got into the Online Seller, and yeah, I have purchased from that place, but like a good old friend, I find myself always opening my EBAY App, if for nothing more than to browse, however that usually ends in a purchase…….perhaps you shop in the BIGGEST BOX STORE CHAIN, and if you do, and are like me, buy things you don’t need because there is so much…..EBAY, SAME WAY! I purchase so many things from EBay, things I wasn’t looking for, but things I always wanted, but could never find, AND, I DID NOT HAVE TO LEAVE MY HOME!!! Unless you live under a rock, we are all aware of the ABSOLUTE LAWLESSNESS IN MANY CITIES, AND RAMPANT STEALING AND CREATING A VERY UNSAFE SITUATION FOR ONE TO BE IN, JUST BECAUSE YOU WENT INTO A STORE TO SHOP….I pray it ends and soon, but with EBAY, YOU NEVER HAVE TO PUT YOURSELF IN ONE OF THOSE DANGEROUS SITUATIONS!!! So, if you are like me, if you have wandered, reintroduce yourself to OUR FIRST ONLINE SHOPPING FRIEND, AND SAY HELLO, AND TRY AND MAKE YOU PURCHASES FROM EBAY, YOU WILL NOT BE DISAPPOINTED!!!! As for me, THANK YOU MY OLE FRIEND, YOU MAKE COMING BACK, JUST LIKE ONE NEVER LEFT!!!.Version: 6.39.0

EBay- A Platform That Enables!EBay is a Social Platform That Enables! It offers the means to buy and sell in a way that breaks boundaries and continents, uniting individuals with a desire to communicate ideas, Purchase and Sell Items That Are Varied, From Trinkets To the Priceless. Items that ordinarily beyond the reach Of Thousands is now at their fingertips! It is a Bridging Of Communities That is so Diverse and Unique eBay has Become a Virtual Island That all Unite And Inhabit In Trade, Commerce and above All Fun! It has allowed individuals to build businesses and has helped others to build collections. In so many ways it is Transcendent and will continue to grow! It is Difficult to Remember a Time without eBay!? It is a guide, it enables us to creatively maximise our potential beyond the origins of its inception. In many ways eBay is significantly more than buying and selling. It promotes a social Homogeneity That is Binding and Progressive. It is a Society That I am Truly Enthused to Be a Part of!.Version: 5.36.0

EBay still reigns As the best marketplace online!I have 20 years of experience with eBay if not more! eBay is the only place online I like to shop for almost anything! The sellers are hot held to a very high standard they both the buyers but more importantly by eBay! They have lived up and surpassed even the highest of expectations! you can actually trust you’re going to get the product, it will be as described and if you do you have a problem it will be immediately addressed by post to seller and eBay! eBay’s site as well as their app, offer a wide range of prices on items as well as the ability to make offers if the price is too high! The sellers respond quickly and if they don’t except your offer they make a counter offer. What could be more fair than that? In addition, the majority of sellers either offer free shipping or actual shipping costs! You do not find that on any other site! All of these discount sites that you see, try returning an item, or telling them you have a problem with an item. You get the runaround of your life because most of them are not in the United States. I am those buyer and I have been a seller on eBay. beyond_belief.Version: 6.39.0

Good apI use it a lot. Fast and easy to use. Updates often. Not as comprehensive as the desktop version in regards to payment options, shopping cart options for request price updates etc but works well enough for quick purchases.Version: 5.15.0

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