Travelocity Hotels & Flights App Positive ReviewsTravelocity

Travelocity Hotels & Flights Positive Reviews

4.7
4.76733 star

Total 23 Positive Reviews

Travelocity Hotels & Flights App User Positive Comments 2023

Travelocity Hotels & Flights app received 23 positive comments and reviews by users. Can you share your positive thoughts about travelocity hotels & flights?

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Travelocity Hotels & Flights for Positive User Reviews

My Go to for all my trips!My fiancé and I travel a lot and we’re always looking for the best deals when we travel. I’m such a planner and I like finding the best options to make sure we always have an incredible time. Travelocity is my go to traveling site that I use. The site is easy to use, the prices are always the best, and it makes planning a trip so much less complicated. I just planned my entire honeymoon trip for our upcoming honeymoon in June all booked through Travelocity. I recommend the site to anyone who is looking to travel. I plan on continuing to travel as often as I can. I look forward to the deals I can find from now until the near future!.Version: 20.8

Great FlightsI’ve used this app for multiple flights and I can say they’ve always delivered the best prices and make all your flight info easily accessible. Will definitely keep using!.Version: 21.37.1

Wonderful customer supportSince booking my trip through Travelocity, I have been impressed and thankful for the ease of comparing options and then keeping the itinerary in one place. However, when an airline cancelled my flight a few hours before I was to be at the airport, I was thrown into a tailspin. I contacted customer support at Travelocity and I was astounded by the help I received from Miji (my apologies for probable misspelling). She worked tirelessly to explore various options with me, stayed an hour beyond the end of her shift, and ultimately got me and my daughter to the airport in the nick of time to catch two flights, flying standby, to the end result of being able to keep our college visit appointments. Thank you!.Version: 19.26

Could not get in contactAfter a death in the family, my son who is in the service booked a flight from Europe to attend the funeral. So, I booked two rooms at the hotel. He called and asked us to stay until Monday to get him to the airport for a return flight. My first itinerary had us leaving on Sunday. Tried to contact Travelocity to change reservation; could not get in contact with anyone. So, canceled that reservation and set up a new one. Luckily that worked. Then son’s plans fell through. App said I could cancel his room before 6 pm but again could not get in touch with anyone. Now I’m trying to determine if I cancel the last two nights on my reservation. Still having the same problems. Will not use Travelocity again..Version: 21.33

Great appAwesome.Version: 22.29

Great app, even better companyThis app is very user friendly and never crashes. The search functions make it a lot easier to find what you're looking for. I love using the map to find hotels because it's really easy to filter and manipulate. Travelocity itself is such a great service. It makes it so easy to plan your entire trip and there's always discounts, especially when you book things together. Their customer service is also incredibly helpful and generous. I had an emergency while abroad and with one phone call they helped me work everything out and get as much of a refund for my flights as I could. I only had to pay a cancellation fee to the airline..Version: 18.7

Golden Parnassus golden staffMy two adult children and I just returned from Golden Parnassus. It has been our third vacation there. The food is both good and plentiful, the drinks flow like a river and the staff is second to none. Their staff is always eager to accommodate your every need . Special shout out to Fonsi. Fonsi is the most amazing bartender I’ve ever seen. He is an absolute machine behind the bar. You never wait for a fresh drink! He is also extremely cordial. He is a big reason why we are return visitors. His intellect and humor are worth having a drink across the bar from him. It’s amazing how he switches from English to Spanish as needed. Bar body shots use to be fun but for what ever reason they were not allowed on our last trip, I’d like to see them return..Version: 19.26

Almost an entirely one stop shopWhen I’m looking for a travel booking, I want to see all my options. In addition to getting the things done as planned, I want to stack up on rewards and see what payment options will give me the best use of my hard earned dollar. Travelocity is typically my number one resource for that. Where I think they could improve is a comparison tool, kinda like when your shopping for other products online you can choose 2-5 items and select “compare” to then see your top choices lined up side by side. Also, looking at the search results on my tablet looks like trying to watch a scenic view threw a long and short window. It’s just enough to hide everything your looking for in an initial photo..Version: 19.28

Excellent appWorks well. Found best connections and booked the flights. Amazing improvement..Version: 4.1

Service great, but one recommendationI wonder if it would be possible to put an “arrive on” option when booking flights. When someone is going through the pain of arranging flights, renting cars, arranging pickups, and so forth, sometimes it can be a little bit confusing when you should book some of these things (speaking from experience). When imputing the dates, if we could put an Arrive on option, it might make things a little smoother!.Version: 23.28

Helpful staffI called the customer care center and they solved my problem instantly to my relief. I was very impressed with the helpfulness from both the American Travelocity and the Canadian. I will book my next holiday with them.Version: 19.39

Terrible serviceI understand with the climate of today, it cannot be expected to be business as usual. With that in mind, I have been on a trip in Australia and with the airlines starting to shut down and government now issuing a warning for travelers to return home, I have been trying to contact Travelocity to change my flight home. No luck on phone or through on line chat, even though trying for the last several days. Airline won't let you modify ticket if you bought thru a 3rd party such as Travelocity - says they (Travelocity) have to change it but you can't get through to Travelocity to do that. On Friday (3 days ago) I received notice my return flight was cancelled. No word from Travelocity and still Couldn't get through via telephone or online. Ended up going through a booking a return flight on Expedia - waiting at airport now. One leg of the new flight was cancelled and within a couple of hours Expedia sent me an email with a rebooked flight leg. Let this serve as a lesson - I will NEVER use Travelocity again..Version: 20.12.1

Travel Safe, Travel RightI have used Travelocity for years and I have never been disappointed. The places have always been friendly and attentive, and the service has always been good. I have had issues with small things and emergencies that have needed attention to but every time Travelocity has resolved it. I think their prices are reasonable and you rarely have to go somewhere else to find what you need. I will definitely continue using Travelocity and letting anyone who hears me know that they are the way to travel. I believe if you try them once, you’ll do so twice and even three times #enjoy and you’re welcome ☺️.Version: 22.11

Wrong app/ not usefulBe careful when u are booing the hotel specific when it says all inclusive! I booked all inclusive hotel in Cancun /Vila del palmer Cancun luxury beach resort and app said room is all inclusive. Right after I purchased it, I received the confirmation email from Travelocity and thanks God I usually don't check, but this time I checked and I couldn't find all inclusive package in my reservation. They charged me too much for just regular room. I called costumer service and I was almost more than 2hr and 20 min on the line with them without getting any result. They said u can changed ur room and buy the other one which is $1200 more than this room that u reserved. U guys be careful when u are booking any hotel for out side of US in this website and specific with this app. I am very very disappointed with their costumer service and this app:(((((.Version: 17.48

Not impresssdApp is super slow in updating my travel profile information. When trying to add my family members it takes forever. In addition, for the key required fields like date mm/did/yyyy, the app requires the slash marks but doesn’t populate then itself, which is very annoying. Also find the app super buggy when trying to look at trip information. I just added in trip details about where I want to go, such as hotel area for the place I am traveling, but it doesn’t save. It is very difficult to change the default (eg Cancun airport defaults to Cancun vicinity, whereas I want to change and keep hotel area to Riviera Maya). Also would love to be able to click a setting like, Only non-stop flights, to make mu searching more consistent. Long story short, is that the website is way easier and more efficient to use..Version: 18.49

Travel SmartWe have used Travelocity for many years and have found it to be the best for travel prices. We always book air/hotel as a package and we have never been disappointed with the value we receive for our travel dollars. We also compare our travel dollars spent with friends at the same resorts and they have all said that their agents do not measure up to our “deals” through Travelocity. Well done Travelocity and thanks..Version: 20.26

Not as good purchasing directly from AirlinesThese extraordinary times during the corona virus outbreak however I faced similar problems during weather events as well which have exposed Travelocity as a really poorly managed company during times of crisis. For the past three days I have tried to change my return flight home. Neither the app or the website allow me to make the change online and I can’t get through to an agent after placing at least 30 calls. Meanwhile my friends who booked directly with United were able to get through and change their flight with little trouble on the website. Moving forward I will book directly with the airline as much as possible..Version: 20.10

Excellent ServiceI had to cancel and make new flight arrangements not once but twice and both times I had exceptional service. The first agent was on the phone with me for over an hour trying to accommodate my travel needs. Then the second time I had to cancel and rebook I had another agent who was so kind and professional. I will always book through Travelocity..Version: 23.28

Saved our vacation.Air Canada cancelled our flight, the first leg of a trip to Norway. They sent an email 6 hours before the flight promising a follow up email with an alternate flight that never came. We left for the airport on faith, but Air Canada was unavailable by phone, had no one at the desk at the airport, and the website offered only an option to cancel the trip and not to reschedule. Luckily I booked through Travelocity and contacted them right away. Three Travelocity representatives and their supervisor worked for FIVE HOURS and finally got through to Air Canada and got us an alternate flight for the next day at the original price. FIVE HOURS. Thank you, Travelocity, for saving our vacation..Version: 22.24

Great help!Great help provided when we needed to make adjustments to our stay..Version: 22.49

SupportYour support team doesn’t actually know how do use the app or can’t answer questions. They take way too long when someone’s on holiday to get back to you and by the time you get your answer that time has passed for you to take advantage of any tours. People that man the phones are not from the United States and read scripts. You need to do something about your customer support. You have way too much competition to be handling your business this way. I’m absolutely disgusted and disappointed since I’ve used Travelocity for two hours almost exclusively and can’t get help using the app we’re getting help with customer service on particular tours and answering questions are not listed in your descriptions..Version: 19.24

It’s great AppIt’s great App to save money and cheaper..Version: 19.41.1

Jody N.Stayed at bikini beach resort, Panama City beach Florida. Travelocity falsely represented this resort and what it offered. I pick this resort based on what was offered and it having close access to the beach. The room was dirty. We had no running water. It was outdated. No internet access. No balcony. No pots/pans in the kitchen that was supposed to be fully stocked of utensils etc. there were a few forks. 2 plastic bowls and plates. The shower rained all over the bathroom. Construction on the hotel all over. No gripes on stairs my daughter fell down them and injured her hand. The showers by pool didn’t work. The room dafr had a broken off key in it. Parking was at your own risk if you could find it. My kid was offered drugs by another patron of the hotel. Do not stay here. 783. For 4 days was a waste of money. AND you have to rent your beach chair..Version: 18.12


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