The New York Times App ProblemsThe New York Times Company

The New York Times Problems & Troubleshooting and Solutions

4.1
4.19217 star

Total 35,932 Ratings

Common The New York Times Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the The New York Times app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The The New York Times app's creator (The New York Times Company) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. The New York Times iOS app crashes, not working, errors
  2. The New York Times iOS app network issues
  3. The New York Times on iOS has black/white screen
  4. Common The New York Times issues
  5. How to fix The New York Times payment issue while purchasing app or upgrades?


How to fix The New York Times app crashes or not working?

  1. First, shut down the The New York Times iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the The New York Times app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the The New York Times app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the The New York Times iOS app:
    1. Launch the The New York Times App Store on your iPhone's display.
    2. Look for the The New York Times app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an The New York Times iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the The New York Times app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact The New York Times customer support or visit the The New York Times contact page to report the issue and get assistance.


  • the new york times problems & solutions and troubleshooting guide - 1
  • the new york times problems & solutions and troubleshooting guide - 2
  • the new york times problems & solutions and troubleshooting guide - 3
  • the new york times problems & solutions and troubleshooting guide - 4
Common The New York Times Problems & Solutions and Troubleshooting Guide

How to fix The New York Times iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on The New York Times app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix The New York Times black screen/white screen (blank screen)?

Follow the the new york times iOS app crash troubleshooting guide here ▲



How to fix The New York Times payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the The New York Times site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common The New York Times issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the The New York Times development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • The New York Times no internet connection
  • The New York Times is not responding
  • The New York Times is causing errors
  • The New York Times cannot be opened
  • The New York Times always crashes
  • The New York Times reduce battery consumption
  • The New York Times does not start
  • The New York Times loads very slowly
  • The New York Times login does not work
  • The New York Times hangs
  • The New York Times does not load

Have a problem with The New York Times? Report Issue!

You have problems with the app The New York Times and you are looking for suitable solutions to fix the errors?

Please wait! The New York Times facebook community issues loading...


Why should I report an issue with The New York Times?

  1. Pulling issues faced by users like you is a good way to draw attention of The New York Times to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The New York Times customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The New York Times.
✱   The New York Times Report & Feedback Form
Similar problems with the app The New York Times
NBC News: Breaking & US News problems and troubleshooting and solutions
NBC News: Breaking & US News Problems & Solutions and Troubleshooting Guide

NBC News brings you the breaking news, top stories and live news you need to know. Our free news app features real-time ...

Google News problems and troubleshooting and solutions
Google News Problems & Solutions and Troubleshooting Guide

Google News is a personalized news aggregator that organizes and highlights what’s happening in the world so you can qui...

Spotify for Podcasters problems and troubleshooting and solutions
Spotify for Podcasters Problems & Solutions and Troubleshooting Guide

Spotify for Podcasters, formerly known as Anchor, is the easiest way to create and share your podcast.  Create your pod...

RadioApp - A Simple Radio problems and troubleshooting and solutions
RadioApp - A Simple Radio Problems & Solutions and Troubleshooting Guide

Easily tune in to local radio stations and to radio stations from all over the world, using a unique analog-like tuner. ...

Euro Radio problems & troubleshooting and solutions
Euro Radio Problems & Solutions and Troubleshooting Guide

Listen to over 2000 European radio stations! Now with Twitter, Facebook support: tell your friends what radio station ...

Earthquake 3D problems & troubleshooting and solutions
Earthquake 3D Problems & Solutions and Troubleshooting Guide

Zoom and spin your way around the world with this fully immersive 3D Earthquake display app. Earthquake 3D uses animate...

Police Scanner Radio - Pro problems & troubleshooting and solutions
Police Scanner Radio - Pro Problems & Solutions and Troubleshooting Guide

Listen to Live Audio from Thousands of Police and Fire Scanners Around the World! - Browse through thousands of feeds...

QuakeWatch problems & troubleshooting and solutions
QuakeWatch Problems & Solutions and Troubleshooting Guide

•• The top paid earthquake app for 10 years. •• A #1 News app in 60 countries so far including the US, UK, and Canada. •...

Check Out How to Solve Problems or Issues of Related Applications
纽约时报 problems & troubleshooting and solutions
纽约时报 Problems & Solutions and Troubleshooting Guide

纽约时报中文网 (cn.NYTimes.com) 是纽约时报公司旗下的首个中文媒体产品,旨在向读者提供全球时事、商业及文化生活领域的高水准报道。网站内容特为中文读者量身打造,既包括《纽约时报》英文报道的中译版本,也包括中文写作者专为中...

NYT Games: Word Games & Sudoku problems & troubleshooting and solutions
NYT Games: Word Games & Sudoku Problems & Solutions and Troubleshooting Guide

Keep your mind sharp with word and logic puzzles from New York Times Games. Free to download, the app offers new puzz...

NYT Audio problems & troubleshooting and solutions
NYT Audio Problems & Solutions and Troubleshooting Guide

Currently available exclusively for New York Times news subscribers, the app includes a daily playlist, exclusive sho...

NYT Cooking problems & troubleshooting and solutions
NYT Cooking Problems & Solutions and Troubleshooting Guide

Make your time in the kitchen easier with the NYT Cooking app. Search thousands of New York Times recipes and organiz...