- 91.6LEGITIMACY SCORE
- 92.6SAFETY SCORE
- 4+CONTENT RATING
- $4.99PRICE
XpenseTracker App Complaints & User Negative Comments 2024
XpenseTracker app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using XpenseTracker? Can you share your negative thoughts about xpensetracker?
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XpenseTracker for Negative User Reviews
✓ Keeps crashing on any entryUsed to be good but no use now as crashes continuously without saving data..Version: 10.84
✓ ThiefPaid full price and bought this and now it’s useless. And they want you to buy monthly or annual subscription now :(.Version: 10.84
✓ CrashesCette application plante souvent. Avant il n'y avait pas de problème mais là......Version: 9.90
✓ Almost great - but needs Import abilityXpenseTracker is quite useful - the ability to customize fields and categories is great for small business owners and it handles VAT well. The one area that I find is a substantial problem is that one cannot import an updated report back into XpenseTracker from a spreadsheet application on another computer. Yes, you can "restore" a previously exported expense report but you cannot export a report, make some changes and then import it again. If you enter your receipts every day you should be fine. But if you fall behind a few days or weeks it becomes a substantial chore to type them all out on the iPhone keyboard. XpenseTracker would be much more useful if it allowed for easy import/export to CSV. I imagine this could also allow for easy standardization of the customizable fields across different users - which might translate into more users....Version: 4.67
✓ OK app, BUT....Many others have addressed this problem and I should have listened- this app randomly stops tracking your mileage. It skips entire days, leaving me to have to figure out what I drove and how far. I had a conversation with the app owner and he thinks it’s my fault. It’s not. I change nothing, and the app will or will not track my mileage. No rhyme or reason that I can decipher. I’m switching to another app and dropping my subscription. UPDATE: After the developer reached out, I decided to give the app more chances. I am sorry to say that, for all of its convenience it STILL does track everything every time I drive somewhere. Example: I drive over 100 miles a day for business. This app tracked Wednesday perfectly. Nothing recorded Thursday through Saturday. Sunday is great. None of the solutions suggested by anyone including the very polite developer worked. I NEED this app to work. I am very sad that I will be leaving my subscription behind in search of an app that actually works as advertised..Version: 10.40
✓ Export - EmailCurrently not working. Worked when I first installed now it doesn’t. Would rate higher if issue was fixed.Version: 10.40
✓ Great app. BUTThis is a great app, been using it for years. BUT, they’ve now chosen greed. Discontinuing support for this app and forcing everyone over to their new app which requires a subscription. I will find another app from someone else when this one breaks..Version: 10.84
✓ Mostly Loving it for 13 years!Love/ Hate Relationship! After using this app for 13 years of taxes, I find it simple. We were audited. I took the iPad to the IRS auditor, gave him a 2 minute tutorial on use and he went directly off what I had entered and the pictures. Worked great and saved ink and paper for hundreds of receipts. The feature that I don’t like is when needing to take multiple pictures there is no simple way. You have to push a minimum of 2 buttons and sometimes 3-4. I’ve also had the program crash after taking 14-20 pages of pictures..Version: 10.26
✓ WorksThis product works, I’m writing this review only because I was prompted to continuously. I am not passionate about recording expenses..Version: 10.43
✓ App stopped workingApp has stopped working guess it’s intentional to buy the pro version.Version: 10.84
✓ Not working with iOS 15By respect to their customers, the company should correct the bug instead of asking the get the new paid version..Version: 10.84
✓ Wish there was better OCRThere's some good things but...... what isn't good is the OCR (optional character recognition) - I almost considered using my worldcard mobile card reader to do the job- I know receipts can be all over the place - but it would nice if there was more recognition - yes I took good photos in good light but doesn't cut the mustard.. maybe that could improve in the future.Version: 0
✓ Good but too many pop upsGood app but fed up with pop ups and trying to be sold something everytime I use the app. Would expect more features as standard. The OCR is a waste of time. Never gets the receipt details correct! Would like to see integration in place with more apps (outlook etc).Version: 10.70
✓ Excellent app, “Always Tracking” a real problem.I really enjoy the app. A few things are a little superficial and not in-depth, but that’s ok and at most 1/2 star off of 5 for something that few Apps seem to get right. What really bothers me is that for tracking, they require you to set the tracking options to “Always tracking”. I don’t see how this needs to happen for the app to track my drives. It’s honestly a privacy concern because the thing is tracking 24/7. I don’t mind opening the app and having it track during use. An app like Maps can track me under that setting, so why can’t XpenseTracker do this? Furthermore, a quick search on their website shows that their privacy policy mentions nothing about location information. Even more, I pay for the tracking capabilities. This should be clearly stated. I’m keeping the App because it handles my needs well, but it’s tracking setting is an inconvenience, and even more, a privacy concern for me. Fix that and I’ll gladly up the stars to 5. But I feel that if people are going to pay for the App with the anticipation of using it for tracking mileage, they should see a review about the tracking and understand how it works..Version: 10.63
✓ Can not email reportsI have tried to email my reports is various formats, however nothing works 😠.Version: 10.01
✓ Works great until ....For years this seemed like the most wonderful app ever. It was very stable for a long long while and now it crashes every time I try to save an entry. What once was so valuable is now useless. I used it for a long time and had experiences early on at random times when it went completely haywire and dropped entire categories, or wiped out entries in a category, or even randomly changed numbers as you entered them. Try recovering three months of expenses in a suddenly blank field —from memory, since of course you threw the receipts away — without breaking into a sweat. Then it was fine for years. But now— no. It's sick. Some update! When it doesn't fail, it's great. Just keep a close eye on it when you use it and a paper back up..Version: 10.84
✓ App is not workingThis is the second time I have used this app with a second company as the first experience was great. However, for some reason this time around the app will not save my new submissions. When I hit save to retain the information I have entered for an expense, the app shuts down, not saving the information being submitted. Instead I have to make a “duplicate” of each entry to ensure it is saved before actually trying to save it, as it shuts down the app and again, not saving the entry I was working on. I have tried deleting and reloading the app, shutting down my phone and reinstalling the app which have all not corrected this issue with saving entries..Version: 10.84
✓ AssistantMy boss uses this app on his iPad to track his expenses and asked me to download it on my iPad so I can submit his business expenses to finance; however I cannot find how to login as him or alternatively see how he can share his expenses with me. Can you help me out..Version: 10.00
✓ Need workI would love to give 5 stars. Great app, but the auto mileage tracker has been very spotty since upgrading to iPhone X. Did not have these issues before. A bug fix is needed immediately. I just drove over 50 miles and the app only tracked 35 miles of the trip. I’ve made many short trips where my return home was recorded, but the trip there was omitted. If this is not fixed soon, I’ll be canceling my subscription. I would love to have feedback (more than the company line of check your settings. I’m not a new user.)..Version: 10.01
✓ Don’t Buy an App You Can’t Try FIRSTThe interface is very confusing and difficult to navigate when your moving at a fast pace (and when you’re sitting down focused on entering data). Also, my receipts copy and crop well inside the app but when they’re exported, they arrive in the email inbox looking like illegible black rectangles. So, that feature is not really even useful if you’re planning to report expenses. Automatic mileage tracking is not an “optional feature” of this app, it’s a subscription based feature in addition to the app purchase. The wording is shady in the app description and frankly, I’m sorry I paid any money for this app because I won’t be using it. It is really just too difficult to navigate. It’s a great concept, but not well-executed. Lesson learned. DON’T BUY BEFORE YOU TRY..Version: 10.70
✓ Lots of good things, BUTLots to admire here, but one glitch that I find causes so much irritation that I’m on the verge of ditching the app... if you do all your accounts on the go, the add date option works fine, but if like me you go back to fill things in at the end of the year, EVERY time your phone screen goes off, you then have to scroll back manually through every month to get back to where you were. Would be amazing if the developers could get a quicker shortcut to return to previous dates....Version: 10.80
✓ IOs 15 UpdateI’m using this app since many years now. But it doesn't work at all and crash with the new iOs. Hope you will give us an update very very soon!!!.Version: 10.84
✓ Broken on iOS 15I’ve been using this app for years but it no longer allows me to enter a mileage entry in iOS 15 without crashing. Until fixed, it’s unusable to me..Version: 10.84
✓ RipoffWas using this app and enjoyed it. Stopped working when upgraded to iOS 15 and customer support offers no solutions but to switch to a subscription service. Completely cut from what I paid for and doesn’t look like can get a refund either. Not a happy customer..Version: 10.84
✓ Loving it so far**Update 4/6/18** Since I synced with my iPad, my new expense groups are not showing up in my Dropbox backup. Cannot save files to dropbox and download to expenses. HelpThe subjects neighborhood consist mostly of single family homes of mixed ages, design, quality, style and appeal. Most of which range from 19xx to new construction. Close to freeways, shopping, transit, services, schools and parks. I was looking for another app when I read the reviews for this one. I decided to take a chance on an app for $. So far, I love it. Can separate my personal expenses, like for charity work, and business. It calculates the mileage different for business than for charity as "thems the rules" from the IRS. It's easy and intuitive and if you spend a little time setting up categories and frequently used items, it's a snap to enter items. I've purchased the add on photo recognition receipt uploader and it gets it right most of thy time if there aren't too many numbers on the receipt. Dropbox integration is great too. All around happy with this purchase. I have nothing bad to say about it. Maybe one of the best purchased apps I have..Version: 10.26
✓ DisappointingIt WAS a great app until, after years of loyalty and purchasing add ons, they moved to a subscription model and hung previous customers out to dry. Ethical developers grandparent previous users in. Not so here. Look elsewhere..Version: 10.84
🙂 XpenseTracker Positive Reviews
XpenseTracker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact XpenseTracker.
⛔ XpenseTracker Problems
