HotSchedules App Negative ReviewsHotSchedules

HotSchedules Negative Reviews

4.67573 star

Total 85 Negative Reviews

HotSchedules App User Negative Comments

HotSchedules app received 85 negative comments and reviews by users. Can you share your negative thoughts about hotschedules?

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Paying for what?App is SLOW so slow. What am I paying for? I could go to the site type in the url and check my schedule more efficiently and more effortlessly than if I had waited and tried to get the app (that I paid for) to work. Also it’s clear employers only think about themselves when making their decision to use this company because it‘s probably much more convenient on their end than it is on ours. The ONLY thing I like about this app is that it connects to my calendar when I open it so that I don’t need to wait for the app to load every time I need to check my schedule. Either way I regret buying this app..Version: 4.122.0

AWFULThis new update is AWFUL!! I do like the fact that you can see how many hours you have a week, BUT now I don’t have the option to request of lunch or evening. It’s either all day off or all day on. So I tried doing I’m in safari and it looks as tho you can choose the day but manually enter the start time and end??? Idk anyways I tried doing it that way then, it seemed to have worked in safari HOWEVER the app say I didn’t pick up anything. This is going to pose a HUGE issue because I use hot-schedules to my advantage when ever I can. FIX FIX FIX FIX!!! Please and soon. I have to be able to do my schedule 2 weeks in advance and this is gonna screw EVERYTHING up.Version: 4.108.0

Keeps on freezingTakes longer to load schedule, app freezer everytime on iphone’s latest ios.Version: 4.160.0

Great app for business but it’s offI have no issues with the app itself, the layout is great and it’s helpful with putting up shifts and all that but there was two things I really wish they would improve on. First and most important being that the app weather on wifi or regular data takes forever to load. This app takes the longest to load of all my apps and I do not understand why when the schedules are so simple. It literally has taken up to 2 minutes to load a schedule and that makes no sense to me. Also why does it refresh when I go to another app. It just takes more time to load again and freezes the screen so I can’t press any buttons. Very frustrating and I wish it was an issue on my end with wifi but I’ve had this app for years and still experience super slow loading. Second issue isn’t too important but I have two jobs with HotSchedules and I know I’m not the only one, logging in and out is very annoying and would love an option to switch accounts or something instead of having to log in and out. Thank you for your time.Version: 4.157.0

Good app but plenty of errorsThe app is an ideal solution for employers but sadly the app keeps showing error messages throughout and randomly resetting my phone. Fix needed ASAP.Version: 3.1.8

Get old one backAs above.Version: 3.0.1

Can’t see when shifts endEver since the new update, myself and my coworkers are able to tell when we start our shifts, but not when we finish them. This is frustrating because most of the time I am away from my desktop computer and am unable to check when I am to leave work..Version: 4.97.0

Long Load TimesThis app is frustratingly slow considering it’s a paid app. To make matters worse, quite frequently the app will simply refuse to load. That means no schedule, no messages, no nothing. Considering this is my job and not an app I use for leisure, I need it to, at the very least, function. Load times are one thing but when I cannot see what time my shift starts then I begin to wonder why I paid for this app. EDIT: took this from a 2 star to a 1 star because every update they release seems to make the app even less intuitive and slower to load than before. I truly am curious what they are using all the earnings from app sales on. One would think an app that provides so little information could not possibly fail to load so consistently. Bravo Hot Schedules. Bravo..Version: 4.126.0

So close to perfectionThe iPad version of this app is indeed much more powerful than its iPhone counterpart, but still has a long ways to go if one is considering a tablet as a total computer replacement. There is no solution for creating/copying/posting schedules, and using the HS schedule via browser on the iPad is frustrating to say the least. What we need is a pro-level app for tablet users, or a specific manager app that offers these tools. Some minor UI adjustments would be welcome as well, making better use of the screen real estate offered on the iPad. Amendment: Why did the most recent update take away the timeline roster report that was unique to the iPad experience? This was so intuitive and helpful and really set the iPad experience apart from the website and/or the iPhone app. Another update: I can’t believe I didn’t notice this sooner: it doesn’t seem the iPad app supports split screen on the iPad. MAJOR BUMMER HERE..Version: 4.103.0

Barely worksThis app sucks. You’re better off just logging in on the web because 90% of the time the app crashes or takes a billion years to load.Version: 4.126.0

NEED updates.Here’s what would be stellar, if you could merge multiple jobs and locations onto 1 account. In college I had 3 different jobs, and had to have 3 separate HS accounts to view the schedules. Why can’t I put them all into the same account and then have a drop down menu where I can decide which schedule to view? Instead I’m forced to have 1 open in the app, and then log into my interest browser to view the other 2. Very inconvenient. Also, every update causes password and log in issues. Not exactly what you want to have when something is involving your work schedule........Version: 4.105.1

Dark mode issuesWith the new update for iPhones there is an option for dark mode. I see that the app adapts to it, but not properly. It turns everything in the app black including the background and the writing and I am unable to read anything. I shouldn’t have to take my phone out of dark mode in order to be able to read anything in the app. Not sure if this needs to be a fix by the apps team or by apples team members, but it is very inconvenient that I have to change my phone mode in order to read anything in this app then change it back afterwards.Version: 4.118.0

SlowIt’s been lagging and slow for over a month.Version: 4.97.0

Good until recent updateThe app has been useful and easy to use for so long, but the recent update removes the information regarding when shifts end. I now don’t know what my finish time is and I don’t understand why this was an upgrade in anyway. Please fix it soon..Version: 4.96.0

Great app!My company uses this to send the rotas out to all our staff- makes it easy to swap in and out of shifts and always keeps the shifts covered! Can request days off, and best part is all team members can be contacted quickly and easily.Version: 3.1.0

IOS 13 dark mode ruined itUntil they fix it, if you have dark mode turned on in your iPhone settings you’ll either have to use the web app or deal with squinting. The app worked okay but following iOS 13 it has become borderline unusable in dark mode because they neglected to change text color to reflect a dark background so it has become a dark grey on slightly darker grey and I can’t imagine trying to read this. For a paid app, extremely disappointing to have to deal with an oversight like this, preventing me from using a feature on all of my apps, especially on something I use for work..Version: 4.118.0

Needs an updateThis app doesn't do a single thing is says it does. It is extremely frustrating because you are not able to message co workers off the app which is the only reason I bought it off here. It shows the option to send sms, message or call but nothing happens when you click on it. It is extremely frustrating because I have not been able to contact coworkers for this reason. Not worth the money it's useless until it is fixed. Not impressed..Version: 4.0.3

Serves its purpose that’s about itThe app serves its purpose quiet well but the reason it has earned such a review is the lack of management nearly every week for as long as I can remember there has been at least one update of this app which requires you to re log in which in all honestly may be a small hiccup maybe 1 minute of time but it does get quiet tiring as time goes on I’ve used this app where I worked for four and a half years now and it gets the job done but it’s the only app on my home screen that requires so much routine maintenance which is especially confusing since the only real major change that’s happened in the time I’ve used it was a primary color change from green to blue So let your product work and instead of doing a million small updates how about you compile the bug fix’s and role um out all in one update at the start or end of every month KEEP UP THE GOOD WORK YALL!!!.Version: 4.98.0

Too slow at timesSuper slow since the recent update. Please fix it as it’s affecting my business. I’ve got a lot of people who are unhappy with your services, better start paying attention to your customer needs..Version: 4.127.0

Poor Implementation of Dark ModeEver since the most recent update to the app, I can honestly say it was terrible. I know there’s a trend towards being able to have platforms in dark mode— which isn’t the issue. The issue is that now that this dark mode has been implemented you can barely see what time you’re working at. For whatever reason the text is also dark just like the background and you can’t see what it says. You have to click on it to see it. Other issues include that you can’t see who else is working in case you may need to find a cover, and you can’t tell what options you’re clicking on in places like the setting or messages, or requests off. Because unlike your shift which will show once you click on it, nothing else does. Please improve this so we can see things clearly and effortlessly..Version: 4.118.0

Absolute garbageThis app is utter garbage. if i could give it zero stars, i would. i’ve used this app for a year now & each update has always made the app slightly less usable. however, this most recent update has made it so i cannot use the app at all. after the update, i opened the app to find it didnt show any of my shifts on the calender view, everything was just blank. when i tapped each day, it would say “no information available.” i thought logging out & logging back in would be helpful but it only made it worse. now whenever i try to log in, the app says “internal system error” & refuses to log me in. then when i quit the app & reopen it again, it seems i’ve been logged in except it only shows me the settings page & nothing else. now i cannot even see the days of the week at all. i don’t understand how this app has such high ratings. the company behind this app needs to make major improvements immediately. using this app has always been frustrating but after this horrible update i sincerely regret ever paying for it at all..Version: 4.125.0

Logout bug and notification spamBesides the obvious downfall of this being a decent application, why in the hell are you spamming me to rate my shift? You’re implementing rate my app bs into a scheduling application? Please for all things holy, stop adding stupid nonsense to this already decent app. I can post logs of my job with sales reports, post a schedule, make approvals...that parts great. Now you harass me to rate my shift and I’m forced to turn notifications off because it won’t stop. Every 5 minutes, even if I click it. Sometimes it’s every 30 seconds! Are you kidding me?! Now I’ll check approvals on my own instead of being notified since you make me waste my time on nonsense. Already in the process of convincing my employers of phasing you out due to these stupid features and consistent problems that you bestow upon yourself..Version: 4.107.0

Hardly functionsI don’t understand if it’s just me or why this app is rated so highly... I’ve used it for about 3 years now because I have too and it’s been terrible. I can probably count the number of times it has loaded properly on one hand. It is a daily occurrence when I initially open the app that it does one of two things - indefinitely loads until an error message pops up (The operation can not be completed), or it loads and is literally completely blank, and trying to check to any other link/tab results in another error message. This continues to persist several times after closing and reopening the app, often it will result in signing me out completely. I currently use an iPhone X, although I’ve had these issues across other phones, keep the app updated, and 90% of the time I am connected to WiFi with any of my other apps working fine as far as the connection goes. I’m able to connect through the actual webpage easily enough but that’s not the point - I paid for the convenience of this app and it hardly works. I’m writing this review now because these issues have persisted through the last two days without even pulling up my schedule once setting me over the edge with my patience..Version: 4.124.0

Do not updateI use hot schedules through work to check my rotas and I have the old version and refuse to update it. I have tried out the new version on friends phones and it is horrible. It isn't as simple as the old version and there's to much going on with it visually that is stresses me out and confuses me. Your old version was so much better.Version: 3.0.2

Please update your appTakes FOREVER to load. Not helpful whatsoever. Please take time to fix any bugs..Version: 4.106.1

A Good App Gone Bad.I’ve used HotSchedules across 2 jobs over 6 years and while most of that time the app has been reliable, if a little finicky, it has become mostly unusable now. Loads properly about 1 out of 6 times. It logged me out and wouldn’t accept my password to log in for like a week. I have to repeatedly open and close the app just to get the chance to look at my schedule. Not sure what is happening, but I’d seriously consider another app if the option is available to you or your company. Despite the high overall rating look at the recent reviews to see how the quality of HotSchedules has fell precipitously in the last year..Version: 4.123.0

Mail feature needs workSeems like I never get notifications from the app itself. When my employer emails me, I get a notification from Gmail but not one from the HotSchedules app. I’ve gone into the settings for HotSchedules just to realize that every thing is activated to notify me, yet still it is not doing that. The little red bubble you see on most apps, that tells you how many emails you have waiting for before you even open up the app, doesn’t seem to exist on this app. It would be nice if they can make it have the same standard set of features that most other email applications out there have. Lastly, even after the app is open, the little envelope icon doesn’t indicate any difference at all. So an email could be waiting for you and you would never notice it. That icon should also have a number next to it letting you know how many new emails you have. Hope The team at HotSchedules finds this feedback useful, Cheers.Version: 4.69.0

UselessThis sht is a scam, useless af no🧢, fix this sht I can’t see my schedule fk, I paid for this sht fix it niggass.Version: 4.125.0

It’s just a link to the desktop websiteI wasn’t going to buy this app because the website is actually quite good. Colleagues of mine said they loved it so I paid the $3. Once I logged in I first thought the app had redirected me to Safari and to the desktop version of the program, but quickly realized thats essentially what the app was... a link. I could very easily just make a shortcut for the website into an app for my iPhone for free. Seems amazing that there are still apps like this that haven’t been updated to be more user friendly for tablets and phones. I’ll probably still use the app because it’s a link to my schedule but I’m not happy about it. I’d give the program itself 5* but the app 1* so people can read what they’re actually getting for their money..Version: 4.77.0

Fix the things that actually need to be fixedIf I could give it less stars I would. Hard to even give an application a star when it takes the same time to load the app as it does to reach the next decade. In all seriousness, nothing loads in the application with any speed and more often than not will say “no network connection” even on wifi when all my other applications work. This has been an issue for most of 2019 and has yet to be resolved. “Minor bug fixes” every update but no one can tell when they can’t even load the app. Fix the things people actually need to use your app..Version: 4.123.0

Never loadsThis app is useless. Save your money and just use it on a browser...if you have to. The tools on it are good and if it worked then it would be great. However it never loads. At least 90% of the time I get a little banner at the top saying unable to load or no network coverage, despite having plenty. Waste of money..Version: 4.109.0

SlowSuper glitchy and slow all of the time, often times it won’t load anything at all (like today) so my work had like 30 ppl calling in to confirm their schedule cause the app is down for everyone.Version: 4.123.0

Wish I'd Never UpdatedWhen I first got the hotschedules app the version for the iPhone was really good. It was really easy to use and see everything I needed to at a glance. So when the update came through I presumed it would be making it even better... I was wrong. It is a less attractive design, it's not as easy to see available shifts and the shifts you are working, and it has a few issues with notifications. I really wish I'd never updated. I loved the older version!!.Version: 3.0.0

Not for meNo notifications when someone drops a shift. To pick up a shift/see who’s working you all have to have that designation (lounge, bartender). Frustrating to use, lots of glitches wth times in availability. But user friendly at all..Version: 4.119.0

I’ve never written a review before but...I’ve never written a review before but this app is so terrible I have to. When the app is “working” it’s at best, slow as hell. Nothing loads within 30 seconds, not even trying to see more details about a shift; the app itself takes more than 5 minutes sometimes to even open, and earlier today the app decided to stop working completely after I clicked on a notification to see what it was about. The worst thing about this is I had to pay for it, nothing in this app is worth any money whatsoever, unfortunately I’m forced to use it as it’s my works scheduling program. I don’t understand how this app has 4.7 stars, please fix this buggy mess..Version: 4.146.0

Not greatIt’s slow as hell. I paid for the app two years ago when I started at my current job and it’s only gotten slower. Probably six months ago it started doing a thing where it logs you out even if you just click out of the app for one second. Kinda annoying. I turned off email notifications a longgg time ago but still get an email anytime anyone sends a message (which is a lot!). But I was dealing with all of this until today. The app updated automatically and now rather than showing lunch first and dinner second, dinner is showing first and lunch second. There was no reason to change that other than to confuse the hell out of me thinking I suddenly got switched to lunch. Change it back!! I don’t work lunch!! Two stars because at least I don’t have to use my internet browser to see my schedule..Version: 4.123.0

A Manager’s PerspectiveDespite the constant token and password word issues with every update, only half the reason why I gave two stars, I really like this app. It makes it super easy to leave notes for my fellow managers, to send messages to my employees via the app or to contact them by phone or text. The other reason I gave only two stars is this: There is no way for me to write my schedule on the app. The only way I can do that is to sit down at a computer and use the HS website. Being a manager sometimes I do not have the time to sit at a computer down to write my schedule. How great would it be if I didn’t have to be tethered to a desktop or have to lug my laptop around with me? It’d be awesome! I could do a little bit here, a little there. This would free me up to be able to do the schedule anywhere since I always have my phone..Version: 4.104.0

CrashingEvery single time I open it it crashes it was fine before I updated it and its so annoying.Version: 3.0.2

Cannot log inThe app is great, most of the time. The current update won't allow me to login, which is starting to become frustrating as I can't swap shifts with anyone..Version: 4.48.0

They are trying to fix the app and so far it’s workingSo there’s been a lot of updating of the app recently. For the longest time the app had performance issues: not loading, taking forever, other general bugs. While a lot of the changes appear to be cosmetic on the surface, I’ve noticed the app appears to be running much more smoothly now. I do wish the developers would settle on one cosmetic interface, but understand sometimes minute cosmetic details change during the process of making the app better. Keep it up, and if the app settles into a great state this 4 becomes a 5.Version: 4.126.0

GlitchesGlitches out often and unreliable, wouldn’t recommend.Version: 4.96.0

ErrorRecently when you try to pick up a shift and there are multiple available for that day, it automatically picks up the first shift in the list, even when you try to pick up another..Version: 3.1.4

New updateThe new update has completely messed up my application. It has released all my shifts and says "shift available" where all my shifts should be!.Version: 3.0.3

SchedulingThe system works well. However I think it would be better if there was an option to do biweekly or monthly availability instead of only one week at a time..Version: 4.97.0

The new revamp is awfulIt’s so confusing to put in a new availability: what happened to lunch/dinner shifts? Now I have to include time specific on-times? What if I can work lunch starting after 11:00a, and dinner by needing to be on by 5:00p? How do I input that? 11-5 as my availability? no, because now I’m only being scheduled between those hours and not getting approved to pickup shifts outside of that time frame. Go back to how it used to be, I never knew anyone complaining about your app or system. And its horrible trying to request time off, the old version was so much simpler and so much easier to look at. Now you can’t edit individual days with in your request, you either have to delete the WHOLE request and pray that it gets approved again, or pray that someone will release a shift on the day you can work again. It’s so restrictive and complicated. When it comes to work schedules, we want simple and flexible. What are you guys doing with hotschedules?! If this wasn’t a necessary app for my job, I would delete this new-version revamped atrocity of a system. and that makes me bummed because I was practically your biggest fan back in the day, with the green color scheme. :/.Version: 4.84.0

Requires constant attentionThe makers of this app need to understand the fact that most people are forced to use it by their employers. Nobody cares about your “rollouts”, company messages or constant updates. I’ll just use the crappy mobile site for free..Version: 4.110.0

This app is awfulI use this app daily to approve shift exchanges and swaps for a staff of over 100 in the restaurant I run. Almost every time I open the app it freezes and I have to open and close it multiple times in order to get access to any part of the app. Once I do gain access it takes several minutes for the app to load and several more minutes for me to approve the exchange or pick up. If I have to flip to any other part of the app during this process often it will freeze again and need to be restarted. All the other managers I’ve spoken with have the same issue as do the staff. Now today specifically its giving me an error message as soon as I open the app and won’t allow me to do anything. Please fix these issues as it makes my job more difficult and makes what should be a very quick process much more time consuming..Version: 4.123.0

Lag, Slow load times, connection issues, etc.I’ve had this app for about 2 years and I can say that it functions as if it is still in Alpha. Loading the app takes forever (4-5 minutes on average. I tested) when most apps (literally all of them except for this one, apps that are no longer active, and beta stage apps) load in less that 6 seconds (also tested). Thats just to load the app. Then it doesn’t offer any personalization. For instance, company messages. Company messages being forced to load add more time to load times. They should be optional or give each individual user the option(something a well organized orginazation app should have anyway). Anywho with the technology and resources you have, you should actually consider updating the app every once in a while. BTW. Actual rating is a -6/5 literally because of all the reviews I’ve written in the past 2 years for this app, you have heard none of them. You have listened to no and you only get 1 star because I had to just to write another review..Version: 4.146.0

What happened?I’m a server for a restaurant that has used hot schedules for years. I’ve been scheduled on HotSchedules for 6 years. The app used to be great, not glitchy and actually loaded. In the last couple months it doesn’t seem to matter if I’m on wifi or data, have no apps open or all of them , the app is SLOW. It never loads the opening page, let alone anything else. I have to resort to logging onto the website which i don’t find super user friendly. Very annoyed at the decline of quality of the app.. considering there are quite a few scheduling apps that are available for free to download for employees that seem to work a lot better. Hot schedules , figure it out ..Version: 4.123.0

The update is horribleThe update made the app so bad it takes forever to charge and for the page to appear!!.Version: 4.106.1

The app is to be purchase but be careful as you need to registerI find myself stock any place I could register after I purchase the app. I am a little dispointed..Version: 4.81.0

HotSchedulesUpdate the app so you can actually read things on dark mode!.Version: 4.118.0

Good app but you have to payHonestly the app helps a lot with the working schedule but paying £3 for an app for a job is lame.Version: 4.105.0

Glitchy and incompatible with dark modeHot Schedules is by no mean beautiful, but it gets the job an extent. It doesn’t appear to be compatible with the iPhone dark mode (everything shows up black until it’s “clicked”) and each time I open the app it makes a new calendar event for me. I’ve got 6 events for the same shift in my calendar. I thing I’ve done can fix it. Overall, the app does what I need: tells me when my shifts are and what shifts are available. But otherwise, it’s clunky and glitchy and a little frustrating..Version: 4.118.0

Great app untilThis is an amazing app and I absolutely love using it, I find it super easy and don’t mind the cost of the app because i’ve used it for multiple jobs. but honestly since apple has released the “dark mode” feature for iphone, it makes it ridiculously hard to use this app. Most apps have adjusted quite well to this new change and other doesn’t impact it at all. but whenever I use this app, the screen is black & the font is black. I can’t even type a message or see when I’m scheduled. although I know this is an easy fix if I go back to “light mode” but would be awesome if there’s a way you could make this available for both “light” and “dark” users..Version: 4.118.0

Log-in bugI am using this app for my job so could please fix the following issue asap. I can log in to the website fine but an error message appears every time I try to log into the app on either my iPad or iPhone. The website is really dodgy on my phone also, hoping it works better on my iPad. Please fix..Version: 4.48.0

Can't view someone's full shift time when I go to pick it up or swap a shift...I like this app, it makes it easy to know when I work and where I'm scheduled to work. My only complaint is that when I go to view someone else's shift (to either swap or pick it up), it says what time their shift starts, but it doesn't say what time it ends! If I want to know a person's full shift time I have to go to the website, and that kind of ruins the point of having the app--I got it so I wouldn't have to go onto my laptop all the time. The app was supposed to make it easier and more convenient for me!!.Version: 4.98.0

BudHow to registered for login ?.Version: 4.62.0

App doesn’t loadEver since the latest update my app gets stuck on the loading screen and will not show my schedule. I have had to delete and re-download the app several times just to get it to work..Version: 4.106.1

Never worksIt is always was very easy to use the app, but now it never works, just shows white screen , like it is loading.. but nothing happens. Very disappointing and makes it difficult to pick up extra shifts, or even just see you schedule. Please fix this.Version: 4.123.0

Horrible in dark modeI don’t know what’s happened in the new update, but it’s rendered the app virtually unreadable and completely unusable on iPhone’s dark mode. Black text on a dark grey background? Please fix this..Version: 4.118.0

Dark modePlease fix dark mode feature, it’s impossible to read the dark grey font on a black screen..Version: 4.118.0

Pretty good but...I don’t understand availability...updating my availability is super complicated. I liked the old way before the update. Also, when synced to my calendar it always is an hour off...I think it has something to do with daylight savings time. Can’t figure that out either..Version: 4.77.0

Current update will not load any dataLoading any data currently fails, with an error reading "NSXMLParserErrorDomain error 76".Version: 4.110.0

OkayWhen you can actually get on it, its fine! Good modern way of looking at your shifts, but its usually not working and has bugs and glitches meaning you are not able access the app..Version: 3.1.3

Dark ModeCan’t see anything with Dark Mode enabled, please fix it asap.Version: 4.118.0

Shift RatingSeriously please remove shift rating or make it options. Not really a helpful feature and it slows everything down..Version: 4.113.0

AnnoyedI can only see when my shift starts... not when it ends. This is only a problem on the app, not on the website. Needs to be addressed and fixed!.Version: 4.98.0

Horrible updateMy app is taking forever to load says bug fixes and I think this update only made it worse... help please!! I need to see my schedule!!.Version: 4.106.1

Managerial nightmare.This app is probably the worst, the more and more you update this app it slows down even more. As a manager in the food industry the most important things are TIME SPEED ACCURACY RELIABILITY AND CONSISTENCY! Hotschedules is great as long as your on a computer. Maybe if this wasn’t a paid app there would be more understanding as to why this app is slower then that 80 year old server that everyone is to afraid to term because they know this job is all she has. The amount of frustration that this app provides far out-ways its uses. Granted there is a lot that goes into this one application and it requires large amount of activity with servers. But guys common. If you need to break up logbook into its own app again just to speed it up then please please please do it. The new frustration is “not connected to internet” meanwhile this is the only app on my iOS XsMax that says no internet connection EVER! Due to how much these companies utilize your platform. You are basically holding managers and employees hostage with little to no options Please fix!.Version: 4.106.1

Worst app I’m forced to use regularlyThis app truly is the worst. I’m forced to use it almost daily, and end up getting frustrated almost every time. Why does it take so long to load?! It’s a very simple, no-frills app. I don’t understand. I have to force close and reopen CONSTANTLY. It’s always glitching - push notifications for messages come in, but when I swipe to open, the app tells me the message has been deleted (even after multiple refreshes). Then, magically, the message reappears 10 minutes later. I frequently get duplicates of messages because the app froze on the sender and they weren’t sure if their message went through. Just overall constant glitches on this app. I really can’t believe they’re charging us for an app that is required by our employers and is THIS bad. What are you guys doing???.Version: 4.122.1

Crappy app that could be greatToken and password issues EVERY update. plus the location is always messed up (you should make it with option to set location) so we can set a location for calendar sync. {and speaking of sync every time app is foreground it resyncs pushing calendar entries} Edit{} well now I'm not getting my calendar spammed but my password again occasionally doesn't verify at all through app unless i re download it fresh. This isnt a typing issue I'm using a saved password entry. This compounded an issue where this past Saturday a scheduled shift did not sync to my calendar at all. The email notification had it and online website had it but the calendar sync omitted Saturday but not Friday not Sunday. Look I paid for this app like everyone else but it LACKS the Website’s BASIC pickup shift features, but its ability to sync was its saving grace but you guys have now made it to where i cannot trust that it has synced. Further to complicate things was i was unable to login to the app to even verify the error. How the heck does one data point get omitted..Version: 4.100.0

New update is terribleI’ve been using this app for probably 4 years now for work... and It’s always been awesome until the latest update. Everything was so simple and easy to look at. Now, making your availability makes absolutely no sense. For some reason it says you can create different weekly availabilities for each day, and figuring out how to get my shifts I want has felt near impossible. This update has caused so many problems for me and my managers. I was scheduled outside of my availability last week and had to miss my night class to come into work. Why did the availability section have to change? I don’t understand. Why mess with a good thing. Please, for the sake of me and so many others change it back to the way it used to be. I’d be happy to leave an awesome review if you did lol..Version: 4.92.0

Ruined by updatesHotschedules used to make my life so much easier. It gets worse and much less user friendly with every update. It used to take 30 mins to write a schedule, now can take up to three hours. Why can’t you make a shift in to a house shift on the app? When an employee picks up a shift it no longer tells you if this will put them onto a a double shift. You have to go in to the actual schedule and back to approvals. It’s so slow now. Crashes all of the time. Sometimes you just can’t log in. Please go back to the old version..Version: 4.121.0

Dark modeAfter the most recent update. There was dark mode added with no option to turn it off. Also dark mode with black text yeah good call cause you can’t read anything now. Garbage.Version: 4.118.1

Dark mode on iPhonesIt’s impossible to read my schedule with my phone on dark mode. Please fix the font collie asap as I use this app on a daily basis.Version: 4.118.0

Not worth it. OverpricedThis app is simple and as such is extremely overpriced. They are taking advantage of every employee downloading it. I recommend using the full site and not paying for this garbage. I regret purchasing..Version: 4.14.0

Your schedule is in safe handsAs a user why can i not login to see my schedule? Oh, right, because hotschedules did yet ANOTHER nonsense update, and without downloading the update you cant login. What is so critically important that this app has to be updated twice a month or more? It’s like mission impossible, only “your schedule, if you choose to accept it, is...(every normal day)... this schedule will self destruct in 10 days (when we update the app for no apparent reason) ...” What could possibly be so critically important and secure about my stupid work schedule that it needs to update so often???? Thus losing my login data each time, thus making me download a new version (needing wifi) and requiring me re-verify my identity and password each time I use it? It’s annoying. It’s just giving me access to my dumb work schedule and not anything important like my bank account or a government secret agency mission impossible whatever geez.Version: 4.98.0

This app is absolutely terribleThis app worked fine for a while, but after about a month it basically broke down. Ever since then it’s been a mix of taking an hour to lead anything, constant crashing, and endless issues. The calendar sync feature recently just stopped working and put shifts on my calendar that aren’t even mine and duplicated them so I had about 12 duplicate events on my calendar each day. I just tried deleting the app and now after trying to redownload it I’m getting an error message that says “this device is not compatible for the app”. Now, I’m stuck having to use the online site even though I paid my $2.99 for the app. Not much money, but an absolute WASTE in my opinion..Version: 4.153.0

Slow and glitchyPaid 4$ for an app that Never loads..Version: 4.123.0

BEWARE, they fix NOTHINGIt’s ridiculous how much HotSchedules doesn’t care about the functionality. They gave it yet another facelift instead of actually addressing the multitude of problems, such as pages not loading or taking 5 minutes to load, logging me out EVERY TIME I close and reopen the app, not to mention all of the times it’s deleted my schedule that I had posted for my employees. Please, do not be fooled by them. If I had a choice, I would NEVER use HotSchedules ever again after dealing with the same nonsense for over 3 years. If you are a business owner, do not, I repeat, DO NOT choose this as your scheduling platform. You are better suited using good old fashioned pen and paper. FIX YOUR ISSUES NOW!.Version: 4.105.0

I wish I didn’t have to have the app.I will admit I was originally disappointed and turned off by HotSchedules because this platform is predominately used for scheduling within the service industry and therefore hourly wages employees. The company is paying a licensing fee to use the platform and I, the hourly wage employee, still have to pay to download the app?!! It feels icky. Of course you’re going to charge the lowest tiered group to use your services because they have to use your services when you should just price your platform costs appropriately. My disappointment was compounded because getting logged into the app is a NIGHTMARE. Horrible experience. I reset my password yesterday and still can’t get into the app and am resorting to my desktop. I’ve tried multiple times. If I’m paying to have this app, I’d expect it to be the best app on my phone and its just not. Also, this is the only app on my phone I’ve paid to download. Once you can get logged in, the app is convenient and handy. Easy to navigate and the layout makes sense. Not tons of lag or anything either. Please fix your login issues and let your finance/accounts team know you’re pricing structure isn’t a good look..Version: 4.115.0

Dark mode is trash!Very disappointed to have updated my apps and to find out that hotschedules offers dark mode now but it is really inconvenient and ugly. It is very hard to read when the background is black and the font is of light gray color! Who thought of that!!!! Please fix that! Dark mode is a new thing being offered with more and more apps ever since the launch of iOS 13 but please be smart of about it! It’s point is so that what is displayed on the screen is easier on the users eyes! This update makes Hotschedules accomplish the complete opposite and I am very mad about that. May be an overreaction but please look into it. I use this app quite often as it correlates to my job and livelihood! Regards, Disappointed.Version: 4.118.0

Poor updateEverything I have tried to do with this update has timed out, this is poor as I require this app to know when and what times I'm working, I cannot do that with this update successfully :(.Version: 3.0.0

BE AWAREBE AWARE - after they raised the rates for the 2nd time in a year, I told them I was going with another scheduling service (which I did over a year ago - and it is less than 1/2 their price). They did not inform me I needed 30 days notice (but it was the month prior-the same day they notified me of the rate increase). Then I moved to the new scheduling program & informed them when I was switched over. They took another months bill from my bank account without auth and refused to refund it stating now that they needed a 30 day notice. My bank took back the money from them and Hotschedules is still trying to take funds from my account without auth - over a year later. Which is THEFT. Watch your bills, watch their constant rate increases, and watch your bank account after you find a better & less expensive service..Version: 4.132.0

Why should I report an issue with HotSchedules?

  1. Pulling issues faced by users like you is a good way to draw attention of HotSchedules to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HotSchedules customer and are running into a problem, might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HotSchedules.

Is HotSchedules not working?

HotSchedules works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact HotSchedules.

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