4.6
4.64053 star

Total 72 Positive Reviews

Lufthansa App User Positive Comments 2023

Lufthansa app received 72 positive comments and reviews by users. Can you share your positive thoughts about lufthansa?

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Lufthansa for Positive User Reviews

CrewCrew has mix in formation they need to know what they supposed to do and understand the rules They force me to book a reservation 3 night in Toronto they said if you don’t do it you can’t get on the plane I’m Canadian citizen and I’m allowed to refuse the stay at the hotel if I want it’s my right.Version: 8.5.0

Handy on tourSeems to give you all you information well. Functions ok with IPad. Where is the multi city booking area?.Version: 4.3.2

One of the better airline apps.Easy to use and does what it says it does. You can find boarding passes easily. Definitely one of the easiest airline apps I’ve used, and I have used a few..Version: 7.11.0

Freedom flightsThe Lufthansa App allows the user to book/ look up a trip, upgrade seats, connect with Miles & More & there’s a upload a playlist version too. There should be Reminder Tips that Lufthansa Staff is there to assist you. Use minimum devices & gadgets at Airports & during travel. Avoid use of internet. Rely on Staff & Paper tickets too. Take Travel Tips as you have to fly across Countries & perhaps, Continents too..Version: 7.9.0

Love Love loveeeeeThree Yessss from me long story I just want to seeee my Grandson A zzzzz Made me lose my Flight I lost a lot of money fixing his unhealthy attitude same old got a badge know only how to make peoples lives a miserable and disgusting how he enjoys it gets away with it xxxxseeee you )I was going for my birthday 70 I have lost a lot of money double baggage double Covid test Ok your firm Gave me Seat on another flight I kept waiting to be called as he worked at both tickets areas guess what he written me and my partner on plane with my baggage he left me down stairs at check in No words for that sort of treatment I got the date s extra bill s to prove it and I on my new flight tonight I wonder if he is on filling plane s up and leaving passenger behind.Version: iOS 8.9.0

Count on itLufthansa continues to provide excellent service before and during flight. From economy up one can count on the special treatment one looks forward to on their flights. Tickets are booked, check in swift, and flights on time. Luggage is carefully handled. Even on long hauls the kind crew is attentive to needs of all passengers. Even before the flight waiting in the security line, the crew was also waiting next to me, a crew member announced with a grin “We’re all your crew!” Nice.Version: 8.10.2

Great appThis is helpful and informative with up to date information..Version: 2.4.1

Simple intuitive and effectiveWhat more can I say simple to use books flight perfectly and give you all options for flight on selected route in an intuitive simple layout. Very easy to use!.Version: 6.5.3

Great app by LufthansaThis is a fantastic app. Using it for the first time traveling in Spain and flight info/boarding pass/etc worked flawlessly. Score one for Teutonic reliability and quality!.Version: 6.4.1

An improvement on the old appA good app to book and store bookings for your flights..Version: 6.1.0

GreatGood app, a bit clunky at times..Version: 2.3.2

Best airline app I’ve triedI’m not a regular LH traveller as I’m based in a medium haul city that is served by short haul planes, whereas the competition uses more comfortable planes. However I am Currently nearing the end of a trip that had many complications and changes due to COVID, an the app was always keeping me updated of changes, gate changes, luggage status, delays etc The boarding pass updates with new gate numbers etc Excellent app! If I could change one thing: make the check in process a bit faster - the load screen is long....Version: 8.2.1

Mr.I love to travel just by Lufthansa..Version: iOS 8.8.1

FlightI have no idea till now if my flight still will be on time in 17/6/2020 from Cairo to Calgary or not. I tried to call to Lufthansa office here in Cairo Egypt many times but they didn’t answer. Just I want to be sure if I will go back in this date or I have to change the date. There’s no option to know that from the app.Version: 8.0.0

AmazingVery easy to use! Very helpful.Version: 7.1.0

DogIts nice but i can't see that my dog is confirmed on the app. i can see my ticket but not the reservation i made to bring my dog..Version: 8.9.3

So simple and easy!From flying with many commercial airlines, Lufthansa has been the best. It’s almost as though there is someone next to you walking step by step through your travels. It brings much comfort when I fly with Lufthansa. Lots of time and effort has gone into this and I appreciate it very much! -An American traveler.Version: 8.10.2

Not as seamless as should beWe recently just been on a group holiday. Trying to check in via app was a pain. Having to enter everyone’s passport information for the flight out before anyone could check in. Then on the return leg having to do it again. Would be better if it stored or allowed to just check in yourself. Other than that app easy to use..Version: 7.9.2

Hate the tilty menuIt's all great apart from the tilty menu I can't wait to fly on their a380!.Version: 2.3.3

FeedbackPerfect.Version: 8.10.0

Lufthansa appBooked my flights to Brazil with Lufthansa downloaded the app to complete the booking the tickets, online check in, seat selection and checking the flight status Very very helpful, fast, fun and efficient..Version: 8.10.5

Awesome App good Job LHAwesome App... But the only problem is with saving LH Pictures on iPhone the save button doesn't work i cannot save anything!!!.Version: 2.3.2

Works well, easier than a lot of airline AppsWorks well.Version: 8.9.3

Yvr-Munich-Vienna and returnThis was solely Lufthansa flight, I had amazing experience, from easy booking and app operating, through service, employees and care. Highly highly recommend! App is amazing, bag tracing is excellent! Changes made within the app so easy! It was truly an amazing experience flying Lufthansa. THANK YOU❤️.Version: 8.9.2

Simple to useThis app is easy to use. Navigation is straightforward and I have been able to check my flights and update details as needed..Version: 7.11.0

Great app with all my flight detailsI am glad I downloaded the Lufthansa app. As a frequent traveller,Within the app, I get to see all my bookings, my miles and more account but also, I can book or rebook (upgrade) any route I want. I have found it quite useful and prefer it to the website because of easy access and navigation. I also have the Lufthansa entertaining app also downloaded which allows me to connect my iPhone with the onboard system. 5stars all around for me 👍.Version: 7.7.1

Good appThe Lufthansa App lets me book flights, keep track of all my bookings and provides excellent push notifications of flight status. Also has full wallet integration too. It’s simple to use and just works!.Version: 7.7.1

Clear and easy to navigateI like using the app as it helps me find out what I’m looking for quickly. Nice design too..Version: 8.8.0

One the best airline apsA well designed ap with good functionalities. like the incorporation of miles&more..Version: 4.6.1

Hard to manageVery hard to manage app ... from the most of the airlines is the most difficult to find quickly information about your flight etc good think you are update promptly on any changes of your flight.Version: 7.10.2

Great notificationsAppreciate the check-in, baggage tracking, gate changes, etc. Works well... certainly compared to some major airlines’ apps..Version: 7.7.1

The Best by every meansI have traveled from Mumbai to Newark on June 30, 2020 which the BEST BY EVERY MEANS. REASONABLE FAIR PRICES IN WORST TIME: This was high to me of COVID in the World. We want to returned to USA from India. Airlines booking was not available and whatever Airline booking was available those are with very higher charges. From internet we found LUFTHANSA AIRLINES are offering nice deal with Safest journey in COVID time. We have talked with my son for flight booking. Only missing thing is that there is NO FLIGHT FROM AHMEDABAD TO MUMBAI so we booked taxi and we reached Mumbai. FULL OF SAFETY: After Health checking LUFTHANSA AIRLINES given us PPE Kit , Face mask ( more than three ) Sanitizer Bottles ( more than one ) and Box of snacks. Mumbai airport and Frankfurt airport have only two coffee shops are opened. Finally we reached Newark, USA with full of Safety. Our BEST WISHES FOR EVER..Version: 8.7.0

Be warned that gate information can be out datedGate information was inconsistent within the app itself. When you view the boarding pass it say Gate A16 but when you click one more step to show full boarding pass it say the Gate is A11. Also it actively tries to uses location, draining battery at airport. This behavior is bad especially mobile boarding pass was the only pass I have. I almost ran out of battery if I did not notice it and killed this app..Version: 7.10.2

Refund status not available on the appI am looking for the Refudn status on the app and I cannot find it anywhere. It would be good if we can find it here. Thanks..Version: 8.7.2

MrQuick. Easy. Pain free.....Version: 2.3.2

BestBrst airline to travel and best app service.Version: 8.7.3

Amazing :)Everything works well and is easy to access!! Especially the single sign on process :) if only qantas had that :).Version: 2.3.3

Excellent flightI was so impressed with a recent flight from Heathrow to Frankfurt return. The check in was easy and stress free, the lounge was welcoming and Cabin Crew excellent on both sectors. Too often passengers moan about airline travel but the whole experience for me was fantastic. Thank you Lufthansa..Version: 8.10.1

Lufthansa flightComfortable flight. Flew from LONDON HEATHROW to Larnaca in Business Class .Lufthansa flights are comfortable but Swisssir flights are not up to the expected standard. Poor communication and Zurich airport very difficult to find the ways. Munich was nice and Lufthansa information system was wonderful. Easy to follow and up to the minute information. Thank you..Version: 8.9.3

Why you remove the boarding barcodeThe last version we can get the boarding pass in the apple wallet whit the barcode. My last trip we can’t do this!.Version: 8.6.1

Great appVery functional and easy to use..Version: 7.1.0

Amazing AppWith this app you’re always updated. Boarding passes, status updates, journals, miles and more, and gate changes all in one. It even tells you where to collect your luggage from when you land. Excellent app!.Version: 7.5.1

Great app…I am able to do nearly everything needed via the app. Very easy to use has all the elements needed to manage the whole flight experience. Couple of improvements needed - 1. Can you have the option to have boarding passes sent to various places, app, SMS or email. Currently you can only select one option. 2. Can you create a link to call centre agents if you need to re-book flights..Version: iOS 8.9.0

Easy to handle and now stableRelatively easy to handle, also very stable now, so all fine and a helpful app. And now great that I am no more “forced” to use the app when I want to check in on my iPad, i.e. it does no more automatically go to the app. Also easy to find what is needed..Version: 7.6.0

My SavierVery helpful and up to date miss my flying.Version: 8.4.0

ExcellenceExcellent service. Civisme. Bienveillance.Version: iOS 8.8.1

Easy to useAn easy app with all the info I need, really good airline app.Version: 6.3.0

Good app but could be better to manage familyFamily functions: - being able to take care of family members checkin at once instead of having to do this individually for each person traveling - seat assignments — if i have to do this for each family member one by one, no guarantee we will get paid seats next to each other because let’s say i pay for seat selection for myself and then i have to do the same thing for my wife, what if the adjacent seat is taken by somebody else before I do the seat selection for my wife? — somehow miles&more cannot be easily added to profile. and so, have to go thrpugh the painful process of scanning boarding passes to get miles..Version: 8.10.5

Check in nigglesAttempted check in, got to end, message saying failed, try again, oh I am checked in. Other than that, this app is the gold standard for airline apps (closely followed by EasyJet) and has been for years..Version: 8.10.0

Flight canceled.Our flight was canceled and we were notified via the app. We tried calling the hotline but the line was busy. When we used the app chat services, they were able to quickly reroute our flight free of charge. Thanks to our representative Bailey for the great customer service. This app saved pur holiday. John.Version: 8.9.2

Best travel companion on LH flightsBefore I installed this app, I had a habit of printing out everything (all info) for my flight. Since I have istalled the app - I don’t remember if I ever lost the track of any details. It saved me from a lot of trouble few times. It is always spot on for gate info, easy to navigate, has all what I need for my travels. Download boarding passes before you lose connectivity though!.Version: 7.2.2

متعة ااظيرانمريحة جدا مواعيد دقيقة علي طول بتواصل معك لغاية ما توصل.Version: 8.7.2

Very good appVery good app, easy to use generally . It is frustrating that you can not choose your seat when you are booking your ticket , when changing airlines ( even though they are in the star alliance group ) ..Version: 7.0.0

Great appGr.Version: 8.1.0

Fantastic...!!!! APPVery much easy acess to app...and all come under one window.....!!!!!.Version: 2.3.3

Great airlineWe have just had a 2 great flights BUT I am sorry to say we certainly won’t use Lufthansa again if we have to go anywhere near Frankfurt Airport. It was total chaos and very offhand staff. Very long queues to get through security meant either missing flights or having a great deal of stress and rushing to the gate. All totally unacceptable and really letting down a perfectly good airline..Version: 7.8.0

If you fly Lufthansa get thisThank you Lufthansa. I fly often and I use this all the time to check in, get my boarding pass, see how to find a lounge and put in calendar entry’s for my flights. I love it and I can’t see how I could do without it..Version: 7.2.2

Always up to date just a little slow to loadI love that the app keeps my data when I tell it to keep it. I don’t have to reload information that I need for every flight. The app is also great at pulling in all my LH bookings no matter how they were booked. None of my other airline apps manage that. Only thing that could be improved is the speed at which the app goes from one page to the next..Version: 7.6.0

WonderfulWe want to take a moment and thank you for the wonderful service and flight your company provided. We flew out of LAX to Madrid, then flew back from Milan, MAL to LAX. All connecting flights were in time; create choices of movies on business class. The head phones were broken but the crew attempted to accommodate me. The food was amazing as well. Bravo to the crew and the whole company. I honestly cannot wait to fly with Lufthansa again: My whole family felt the same..Version: 8.10.1

Mr London N6Great app. I’ve used it now several times flying from Beijing to London via Munich and have always found it a first class, user friendly app. Updates are good and it’s worth getting the inflight media app too. This is so much better then their neighbouring countries Swiss Air which is poor by this standard. Only BA is rival in my experience..Version: 7.2.2

Great app, info packedVery helpful app lots of info makes travelling extremely easy with this in my pocket. Thanks LH!.Version: 6.4.0

Great appWell done. Good notifications. Great app I use several airline ones and this is up there as a great app.Version: 7.0.0

MChaque voyage avec Lufthasa est un plaisir:) Longue vie à Lufthansa!.Version: 8.10.1

Great Apps !!Fast, Responsif and Secure... Great Apps !!!.Version: 4.0.3

First but not last.As an experienced traveller , I found myself restricted in getting to Cspe Town from the UK. during these difficult times. I’ve booked with Lufthansa and on the basis of their very informative and functional app. I am sure my flights from Birmingham to Frankfurt and onward will be great. Looking forward to it immensely! Alan Wright Nottingham U.K..Version: 8.3.0

Not too badFairly easy to use.Version: 6.4.0

Top appExcellent app plenty of detail and everything you need to know and access about your flight.Version: 2.3.2

Purchasing baggage to “economy light”Was a nightmare! I arrived in Germany via United and return was via partner Lufthansa on an international flight. Not use to having to checkin my carryon of 14kg. Your 8kg allowance should change! The suitcase itself is 3.5kg. Unless I put my stuff in a plastic bag. The purchasing of 23kg was impossible to do online. I chatted with a robot then try to add baggage only to learn that if you purchased ticket via a partner airline you can’t do it online. And of course at the gate it’s like double. I had to call in and waited over 1 hr for a live person to help me at international calling rates..Version: iOS 8.9.0

Generally goodSlightly confusing when choosing a return flight / fare and get redirected back to outbound flights / fares because of different combined flight fares but otherwise good. Failed to be able to use Miles and More to offset fare... not sure if this is an App problem? Tickets sent to wallet easy to manage. Hopefully the App will soon catch up to the excellent service, flights and crew that Lufthansa always provide..Version: 6.6.1

Lufthansa appExcellent & easy to use.Version: 8.10.2

Miles & MoreHi, Through app customers should be able to deal regarding tickets bought on points! Regards.Version: 8.9.3

Easy to useEasy to use and updates information in a timely manner..Version: 6.3.0


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