4.4
4.45604 star

Total 50 Negative Reviews

PointSolutions App Complaints & User Negative Comments 2024

PointSolutions app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using PointSolutions? Can you share your negative thoughts about pointsolutions?

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PointSolutions for Negative User Reviews

ScummyThis is a scummy business, they know that they’re exploiting students who have a class where it is mandatory for them to dl this app and they choose to charge an exorbitant price for an app who’s simplicity should make it free, I hope eventually that there is a law against this and I hope the creators know that they are actively hurting the advancement of the human species.Version: 3.26.0

Terrible for learning- Can't go back to previous slides when the teacher goes to fast, unlike other apps like Top Hat. - Slides and quizzes won't load sometimes, requiring me to leave and join again. - One time a quiz didn't load and I got a 0. - Slides are so slow to load that I miss information when the teacher makes changes to the same slide and moves on. - Turning the phone horizontally makes the slide too big and then I have to scroll down to see the rest of the slide..Version: 3.30.0

Needs updateYes this app serves it’s function, but it needs to modernize. Most importantly a new UI would be nice. I’d like to see other features like a geofence enabled sign in near a host computer. It’s 2019, an app that lets me submit “A B C or D” is a waste of space..Version: 3.10.1

Make me sign in one more timeProfessors use this app to host polls which are timed with 5 minutes and graded for credit. Continuously the app has forced me to sign in before taking the quizzes 3 or 4 times throughout the semester. This takes up 2-3 minutes of my quiz time. No other app does this, why is the bar lower for educational apps used by institutions? Shouldn’t you hold yourselves to a higher standard considering your platform is used to grade assignments for hundreds of students. Absolutely unacceptable “glitch” that has cost me credit time and time again. I blame the universities for utilizing platforms that have such flagrant holes in their software. Get it together.Version: 3.30.0

TaI would prefer not to.Version: 3.18.1

Signout issueApp works as intended but signs you out every time it updates. I never remember the password for it and have to go through resetting it every time. Because of the layout of the login on both the website and the app, my phone/computer can’t save the user and password. What’s the use of an education app if you can’t even use it when you need it?.Version: 3.12.0

Top hat is betterWay to many crashes.Version: 3.33.0

Crashes easily and doesn’t allow responsesI’ll be in class in a session, my professor opens the polling, and my phone screen does not change. It just says “polling is closed.” I have to leave the session, close the app, reopen, rejoin, and enter my response within 30 seconds to get credit. Because this app is unreliable I am losing points in my class..Version: 3.7.0

Makes me lose attendance points, why do i pay more?Why am i forced to pay to get attendance points for a class when i'm already spending over 30 grand a year on college?.Version: 3.33.0

Clunky, dated, boringThe software promises much but delivers little, the user experience is tiresome and unnecessarily complicated. Also, extremely overpriced given competitor offerings..Version: 3.25.0

Compability issuesMy phone is ios10 bc it has issues updating. I needed this for a class so I downloaded it, and it let me know I need ios11 or later but I could download the last compatible version of the app. So when I get to class, I cannot even sign in without a message bombarding me that I need to update the app. I thought it downloaded the last compatible version? Needless to say I'm very upset after paying for this and having it not work at all for me..Version: 3.11.0

Freezes and logs you outConstantly crashes and have to constantly resign into the session, making me nearly miss many clicker questions in classes.Version: 3.8.0

So Disappointed I Wrote a ReviewThis app is required for some of my classes. I am constantly signed out of my account and during sessions, the app will freeze and I am left unable to respond to questions. This is a waste of $25. 90% of the written reviews are very low star. This will probably be replied to by the company, telling me to use mobile data. I use an iPad. It has no mobile data. Fix your software. You have enough funds..Version: 3.33.0

Horrible appApp constantly logs you out and it’s difficult trying to log back in. Cant use it in class when needed ..Version: 3.30.0

StupidMakes you pay $25 for something that should be free.Version: 3.30.0

RubbishAlways have log in problem.Version: 3.21.0

Good but over priced for what it doesI understand the need for it in a class setting but $30? Is that really a fair price for a mandatory thing we need for school? It’d be great if they also added a little notification system for when a question was active.Version: 3.9.0

TerribleWe shouldn’t need to sign in every time we use the app. It’s very difficult when class wants a quick answer..Version: 3.16.1

$30 is disgustingThese people have no shame whatsoever. They charge $30 because they know most people will not have a choice but to buy it. There’s plenty of alternatives to this terrible company..Version: 3.19.0

An absolute waste of moneyI have to use this app for several of my college courses and it crashes randomly and half of the time it won’t allow you to log in.Version: 3.26.0

HorribleAll of a sudden, it keeps freezing on one questions and I have to close the app and rejoin the session for it to work. So annoying especially that you need to have pay to have a plan..Version: 3.7.0

Sometimes glitchyIt’s frustrating when the app gets glitchy during class especially after the amount of money we spent for a subscription. These glitches can also occur on the professor’s side too..Version: 3.26.0

Crashes all the timeConstantly freezes and crashes while in sessions. Good when it works..Version: 3.7.0

Bad customer service/ glitchy connectionI have used turning point technologies for several classes. Each class there was a problem. The customer service is TERRIBLE! They give you the run around. I would not recommend. I would give zero stars if that was possible. Wish I never had to use this service. Still waiting on rebate from two months ago. Called and spoke to several different people it’s like they don’t track the communication..Version: 3.18.1

Bad appI had to download this for school. I don’t have a phone or a laptop and therefore was given a 0% for this portion of my grade. I am NOT a fan of, in fact, I abhor all online learning as it is not conducive to those who are unable to have access to these online learning sources. My school also does not provide a laptop or phone or tablet to use their require class material. This app therefore supports the crippling academic environment that the 21st century is trying to inject in all modern brains. This is blasphemy..Version: 3.7.0

Complètement nulImpossible s’ouvrir une session une fois branché à TurningPoint. Nul, nul, nul.Version: 3.30.0

Worst app ever (horrible customer service)I had to download this app for my spring term class because my professor required this as a form of attendance meaning we had to use this only in class. When the Coronavirus hit my city everything changed to remote learning so I didn’t have to use the app anymore because I was not attending class. I asked for a refund because I only used the app for a couple of weeks in class and they weren’t able to help me out. Very disappointing that they can’t help out students when they need it. Never using this again..Version: 3.22.0

Gotta be kidding meThis app is nonsense and works half the time if your school uses it I wish you best of luck I don’t write reviews but cmon like cmon it just doesn’t work.Version: 3.15.3

OverpricedYou see other apps go for 5$ at most. Just another mandatory college scam app you gotta get to graduate..Version: 3.21.0

Location? Really?It’s none of turning points business where I am. App now requires location to be on. Deleting this app for sure..Version: 3.30.0

Give us an exponent functionI can’t just add 22 zeroes just to show 2e-22.Version: 3.6.2

So many connection drops and hangsOnly get connection drops when poll is closed it doesn’t close for me so i have to exit and reopen session every time for next question. Completely useless.Version: 3.8.0

Complete GarbageConstantly is kicking me out of all sessions. Barely manage to answer questions that are sequence. Help site requires different account than response system. Garbage. Thanks for helping bring down my attendance grade *sarcasm Here’s to hoping the browser based response system will work better..Version: 3.7.0

Good most of the time.It really needs a stability update..Version: 3.7.0

Terrible appAfter paying a subscription fee you’d expect the app to work well but no, it keeps closing out during quizzes making me lose points in class. Someone should please fix this!.Version: 3.7.0

UnprovenThere were too many issues and ultimately delaying classes, very unreliable..Version: 3.11.0

Doesn’t even workI’ve missed hundreds of points for attendance because of this faulty app..Version: 3.30.0

A JokeThe app refuses to sync with my profile which is absolutely unacceptable. I am unable to use this app because every time I hit the sign in button an error immediately pops up. I’m disgusted. I can’t even login to the app..Version: 3.10.1

OVERPRICED$25 a year!!!! That’s the least expensive plan for a clicker app!!! This is a simple app and they charge $25 a year for their cheapest plan and most people don’t need this app for a whole year. Why don’t they make a 4 month version!! Because after this semester I’ll probably never use it. Way overpriced! I get they have to use servers for this app but servers aren’t nearly that expensive to maintain..Version: 3.10.1

Pretty awfulThe only reason I got the app was because response ware is mandatory for my class. I paid $20 for the code and was told I could use my iPhone as a response device. The app is next to useless. It doesn't update often enough so by the time my professor closes polling the app just updated to show the question. The iPhone can only effectively respond by using the response ware website..Version: 2.1.0

TerribleConsistently logged us out and a month into the school year our teacher has only gotten it to work once. After I purchase a subscription it should work but it doesn’t for several classes. Just a bad app and system.Version: 3.26.0

SmallDear developers of this app , everything in the app is so small but not part where you answer questions please fix this i cant even read what it says most if the time like come on man 😒..Version: 3.28.0

Not a good appHorrible and terrible app that keeps disconnecting and I loose lecture questions because of it..Version: 3.7.0

I get logged out a lotLogs me out once a week (sometimes less). Really annoying because I have to use 2FA to get back in..Version: 3.30.0

Changed password twice nowNot working for me all the time.Version: 3.23.0

Student problems1. Continuously logs out of sessions during class 2. Runs slow and does not load quickly for the next question 3. Constantly closed questions and needs to be manually opened EVERY TIME! 4. Professors’ lecture freeze and have to restart ALL THE TIME - Overall, inhibits active learning time because it is slow for the professor and the students and malfunction ones frequently..Version: 3.11.0

Not ConsistentI have numerous issues with the app and it not working when it should. This really disrupts the learning process; especially during IMCQs. Overall, I have more frustration with the app, than satisfaction..Version: 3.33.0

Literal GarbageJust don’t do it. If you are required to use this actual piece of pond scum of an app, then you have my deepest sympathies..Version: 3.33.0

BuggyHorrendously buggy. Have been kicked out of my session multiple times and half of the time my responses aren’t recorded properly. If you have to use this, use the website instead..Version: 3.33.0

TerribleI have to use this for 2 classes at my university and this is how profs take attendance and they are graded questions. Almost everyday my app just stops working and bugs out so I never get a good grade in my clicker questions. If you have the option, GET THE PHYSICAL CLICKER!.Version: 3.8.0


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