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OnTheSnow Ski & Snow Report App Complaints & User Negative Comments 2024
OnTheSnow Ski & Snow Report app received 109 complaints, negative comments and reviews by users. Have you ever had a bad experience using OnTheSnow Ski & Snow Report? Can you share your negative thoughts about onthesnow ski & snow report?
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OnTheSnow Ski & Snow Report for Negative User Reviews
✓ Oh manWTH. Used be able to have summary view and see snow conditions etc. Now the interface needs unintuitive multiple clicks to find this info. You folks broke your own usability and app. #Uninstall. Sorry.Version: 7.0.4
✓ RUINED A GREAT THING!They totally screwed up this app. It was amazing and now it’s garbage. This was our family’s go to, now we’ve all deleted it. PLEASE GO BACK TO THE WAY IT WAS!!!.Version: 7.0.4
✓ What happened???I waste my time adding all my favourites only to see they’ve all been erased the next time I log in.This app is now useless.don’t bother with it..Version: 7.0.4
✓ Good but frustratingLove the app, but very frustrating I have to add resorts to my favorites just to see what’s going on there. Would love to open the app and be able to see who got new snow, see resorts by region, etc. without having to search for them. I don’t want to add every resort to my favorites just to get updates on them..Version: 9.8.9
✓ Hire my tween sister onto your development teamApp was fine before the new update. Now functions like a 6th grade science project..Version: 7.0.4
✓ UselessRubbish. Won't let me add a resort as says there is no connection even though i have full wi-fi signal and the app support goes to a page that isn't recognised. Tried a few times throughout the day but still not able to add a new resort. Snow info for north America is great but I am going to Poland!.Version: 2.3
✓ Major downgradeThey removed tons of features. It seems pointless to even have this app on my phone now..Version: 7.0.4
✓ Got potentialFahrenheit temperatures are a bit old fashioned and much of the key info on forecast pages is off the screen and covered by ad banners. Pushes snow alerts from random resorts. Nice that the forecast is quite long range though and could be a really neat app with a bit of input from a good designer..Version: 3.1.2
✓ Major downgradeOpened to use and app had changed drastically. Cannot save favourites. Not functional and ease of seeing information major disappointment. This update from last year is a major down grade from an app that was the best. Will be deleting this app..Version: 7.0.4
✓ Used to be goodI don't know why they changed this app. It used to be the best of the many I tried, but is now barely top 5. The most significant change is the removal of the "back" button. You have to open the side panel, then go back to "my areas" for it to reload. You can't even just swipe sideways through each of your stored areas. Seems minor, but it gets annoying. It wasn't broke, it's too bad they "fixed" it. I have since been shopping for a replacement..Version: 7.0.3
✓ Used to be a great AppWas my go to app for snow reports but since they changed the login , the app is useless all around ... too bad.Version: 7.0.4
✓ Ap is ok.This ap is great for being free. However snow updates sometimes take a few days to register and although they are close the reports are not usually accurate..Version: 2.4.8
✓ New version is unusableThis used to be a great app. The new release is completely broken. - Favourite resorts will not save - App rapidly using battery - App now bloated with ads - User interface updated so that individual lines/items are tiny and it’s easy to click the wrong one. - Etc..Version: 7.0.3
✓ No goodDoesn't have falls as major resort in victoria and snow coverage depth report seems incorrect..Version: 2.4
✓ NopeThis has been my go to app for years. Now it is a cluttered, unusable mess. I don’t understand how it is possible to screw something up this badly..Version: 7.0.3
✓ App no longer opens, even with version 9.1Have used this app for years, but now gets stuck on the home screen. Saw prior comments and responses from the developer to update to 9.1, tried that and even deleting and reinstalling, but same result..Version: 9.1
✓ Not sure yetStill waiting to see how accurate and up to date this App is. Seen a few comments that the information is out of date. When I arrive on resort in 4 weeks will come back to this..Version: 2.4.8
✓ Webcams aren’t working!!Webcams aren’t working for Coronet Peak and Remarkables in New Zealand. Otherwise awesome user interface!.Version: 6.3.4
✓ Horrible update!The app used to be easy to use easy to get around. Now since the last update it’s horrible! Can’t find any of my resorts. Won’t log in. Can’t find my way around. Just brutal!!!!.Version: 7.0.3
✓ Half the time the reported snow numbers are wrongThe main point of this app is to keep track of snowfall at your favorite resorts to help you decide where to ski. It works decent and I still use it but I wonder how they get their data? Often the reported snow numbers are vastly different from the resorts reported snowfall. My local hill reported 12” yesterday and On the Snow reported 0”. Disappointing and makes you have to double check the numbers on the map making you go to all the resorts snow reports anyways..Version: 9.8.9
✓ Basic, but that's all you need!!! RAD!!!Just enough to show everybody, where and what you've been sliding on. Places like "SNOWBIRD n MT HOOD" both as BOMB as they come man ;-). Like I said pretty RAD ap..Version: 2.4
✓ Was goodWas great until recently where at the end of the northern winter it no longer works. Can't add any new resorts as the search function seems to be broken. Please fix..Version: 2.4
✓ Horrible updateHave to sign in via Google, Facebook, or Twitter to save details: no thanks. New update provides a awful experience. This app is now a waste of space..Version: 7.0.4
✓ Bad.Cette application a suivi toutes mes sorties de ski depuis plusieurs années. Un clown a décidé de modifier l'application à nos dépends. J'ai perdu tous mes favoris!? On nous dit de se brancher sur notre profil mais il n'existe plus! On nous dit d'en faire un autre mais c'est impossible... Bref, je désinstalle..Version: 7.0.4
✓ Absolute rubbish.Very inaccurate and always days late! I was sitting in 30cm of powder the other day and it still said to pray for snow! Half the mountains it says are closed are open! Sort it out!! This app has so much potential!.Version: 2.4.8
✓ What happenedThis app used to be my go to for ski conditions & reports. Currently completely unusable. PLEASE go back to the previous version!.Version: 7.0.3
✓ Stability the main issueNeed to work on the stability of the application. A lot of the time it hangs while loading prompting me to restart the app. It is also very slow to load. Other than that the app provides me with an excellent source of information..Version: 4.2
✓ Apple Watch compatibleThe app on my phone is wonderful. I love being able to conspire and keep up to date with the snow conditions. My one issue is that it does not work on ky Apple Watch. Supposedly you can track your route on your watch and upload it to your phone, however, it never transferred even though I forced re-tried or restarted my watch. It also wants me to sign in but I have no way to make an account or if I try it simply fails..Version: 9.3
✓ Very hard to post snow condition updateThis app does a good job of combining snow reports from different resorts. It has an option for users to post updates, but it almost always fails to work correctly. It’s a real shame. If users could easily upload pictures and updates, it would be a really great app..Version: 8.2.0
✓ Terrible and useless forecastsThe app is useless for weather forecasts at the resorts. Seems they only report snow after it happens. Better off using the resorts websites for accurate weather forecasting and reports. If you want to know what lifts and trails are open this app is for you. Anything else don’t waste your time..Version: 9.3
✓ Not Reliable!!!Snow reports coming in aren’t reported until the next day. I woke up 6 am to check app and it reported 0” at 5am. I went to work and didn’t think anything of it. Resort actually received 10”. I get a better snow report by following a cat driver at our local resort and watching his insta stories. As I’m writing this, we have received 6” in last 24 hrs. App is reporting 0”. I’m not missing another powder day because of this app! Uninstalled! Useless app..Version: 6.3.4
✓ Useless after new updatesAnd so many ads.Version: 9.1
✓ Not so greatThe snow reports are not always available for Australian mountains - update status says Out Of Date. Very frustrating. Will be deleting this app.Version: 2.5
✓ Japan missingI’m sure the app might be nice but Japan is entirely missing. There was a review from eight years ago that indicated that but assumed this would be fixed since then. It’s not. Deleting app now.Version: 9.7
✓ 2 seasons of useDo not be surprised if when you hoping to get some info for that last minute weekend away/ day trip to Buller, Perisher or otherwise, the data is not available. Massively underwhelmed by the apps usefulness..Version: 3.1.2
✓ Good but for my resort not all info was up to date, like number of pistes openSnow cover info always seemed up to date though and weather. Like that you can see more than one resort at a time..Version: 2.4.8
✓ Major downgradeNot even able to find any information anymore... this app was rendered useless by its developers.Version: 7.0.4
✓ Good potential but search doesn't workThis app would be great if it actually worked. Search function to add areas doesn't work and continually get false error messages about no Internet connection. Only part that works is areas near me which doesn't help as I am interested in New Zealand which is where I am headed..Version: 2.4
✓ TerribleThis app used to be great and is now a waste of time. Don’t even bother adding info, it deletes every time! Too bad the “upgrade” ruined the app. On to another..Version: 7.0.4
✓ Fahrenheit ?Are you kidding me? United States, which represents less than 5% of global population uses the Fahrenheit temperature scale. The rest of the world uses Celsius. That remaining 95% has no interest in understanding or converting your weather reports into the Celsius standard they understand. To the the credit of the developers good intentions, there is an option to convert to metric, but the functionality clearly didn't go through any user acceptance testing, because it simply doesn't work..Version: 3.1.2
✓ Bad just badLatest release completely obliterated my experience with the app. Favourite resort no longer stay. Introduced login which does not work . I hope there is not of the old user experience I’m accustomed to coming back!.Version: 7.0.3
✓ Decent, but sluggishIt’s got a nice interface and all the info I’d want, though I pretty frequently have the scrolling function stop working (I can click on other things, just can’t scroll the main screen) on multiple pages and have to restart the app..Version: 9.0
✓ Needs work on bugs to make it greatThe newer versions seem to have improved features but riddled with bugs, but overall it's a great idea for an app and when it works great. Main problems are loading times, which become frustrating and for an example, I was just checking a ski resorts latest webcams, the thumbnail shows the latest update for this morning, but I click the thumbnail to expand and go to that webcam and it shows the last update from yesterday not the latest that is shown in the thumbnail. Just little things that are stopping this app being great, keep working, it's worth the effort, and will get there hopefully!.Version: 4.2
✓ Not updated for some ski slopesOnly perisher and mt hotham updated.Version: 2.5
✓ Didn't workDownloaded, opened, and nothing loaded even after adding a few locations (though it also felt weird having to navigate a completely empty app before finding out where to start). Kept getting a connection error notification even though other downloads were working fine..Version: 2.2.2
✓ Update is atrociousThis app was awesome before the new update. Feels like I’m back to 1997 using the app now. Complete trash. Deleting ASAP..Version: 7.0.4
✓ Ruined by the last major updateI thought I had a stroke when I opened the app today. It used to be a really useful tool for keeping an eye on a few of my favourite resorts. Since the last update, the UI is useless for anything except for showing an excessive amount of ads. It looks like they fired the designer and used PowerPoint clip art to make the UI..Version: 7.0.4
✓ Give us the old one backPlease, please let us have the older version.Version: 7.0.3
✓ Useless after updateTho was the only app I used for snow info, since they updated it, it’s utterly useless, don’t bother..Version: 7.0.3
✓ Absolutely Useless App NowRecent upgrade makes the app completely useless. Who is responsible for this travesty?.Version: 7.0.4
✓ Where is Japan?You realise there is a country called japan that is a place lots of people ski?.Version: 6.3.2
✓ Moving onThe new version is full of ads an not useful anymore. I’ve been using this for app for 4 plus years. It was my go to place to get ski reports updates, etc...not anymore. You now need to sign in with an account which is not worth my time anymore. Too bad, you messed up a good useful app..Version: 8.1.3
✓ Terrible app, continually crashesEvery single time I load this app to look at snow conditions it crashes! also I’m sick of looking at a GMC ad as the opening screen! Don’t bother with this app there are far better snow conditions apps!!.Version: 8.2.3
✓ TERRIBLE with new app layoutI don’t know who was given the go ahead for this change but it’s dog***t. Put it back!!!! Absolutely awful update.Version: 7.0.4
✓ Please fix glitches!Since updating this app I have experienced numerous glitches and had to re-install many times as it will not open. It also does not recognise resorts in search and forgets favourite resorts. Shame as I find it really useful otherwise..Version: 5.3
✓ Deleted it.Worked ok for 2012 season, but wouldn't update or load for 2013 season. Deleted the useless thing..Version: 2.5
✓ GlitchyWhen it works it is great, but is prone to glitches Often does not open After glitches it forgets all the info you have stored in it and you have to re-enter it shock is annoying Sort out your glitches please.Version: 5.3
✓ MetricMetric setting doesn’t work once a resort is selected . Only work in the overview of my resorts .... please correct.Version: 8.0.1
✓ Almost allUsed this alot whilst i was in Canada and it was a great app to get an update of the mountain conditions close by. Dissapointed it doesn't have any data for Japan as yet..Version: 4.1
✓ Sometimes you need to just leave Great enough alone.This new version stinks. The old site was so much easier, and to model it after ios or andros is simply put, STUPID! Your app developer sold you on a crap idea. And now the Weather channel page is better. Bye!.Version: 9.7
✓ Good but needs weather forecastI love this app, especially the webcam stuff. It would be really useful if it included weather forecasts for the resorts. Plus live webcams would be awesome too..Version: 2.2.2
✓ To the Person who changed the AppYou’re a moron! This was a great app and somehow it functions like a tester app. Bye dumbo!!.Version: 7.0.3
✓ Jon FarrellThe snowfall amounts are often out of date for La Plagne ,our ski resort for the last 10yrs ,when viewing the live web cams etc from YUGE Paradiski app ,you can see live weather feed, you really need to get better up to date info, weather or from a more reliable source, update or folks will go elsewhere. Regards Jonathan.Version: 6.3.2
✓ Out of dateConditions and snow reports are always out of date = useless.Version: 2.4
✓ Awful update.What used to be a concise and clean way of checking conditions is now a mess of scrolling and bloated with giant ads. They’ve somehow managed to ruin every page, probably time for an alternative..Version: 7.0.4
✓ Needs improvementThe app itself is easy to navigate and generally ok. However the data isn’t always up to date. Not sure whether it’s the web cams it’s linked to, but those are very often not available or few days ( weeks) out of date. The weather seems to be very inaccurate as..Version: 6.3.1
✓ Too many messages notifications not of interestGods reports, but too many messages notifications not of interest.Version: 9.3
✓ Don't Upgrade if you don't need to!What did you guys do and why??!!! App used to be so good but then I decided to upgrade it as one resort crashed... that resort no longer exists, favourites don't stick; nearby resorts is empty! All I can reliably see now are ads!.Version: 7.0.4
✓ What have you guys done?This was the best app. Now nothing works!!!! WHAT THE HELL GUYS this is insane, have you even tested the new update ? Complete garbage and nothing works..Version: 7.0.4
✓ What have you done?Why did you change so much? Too many adds, options, this and that. I just want mountain updates. Last years app was fine. Devastated..Version: 7.0.4
✓ Not quite rightI love this app, it's utterly key to the build up to my ski holidays. But, this season it hasn't been recording new snow since before Christmas. It's plainly obvious from the webcam and posted first hand photos that there has been plenty of snow! Please get it back working properly and thanks..Version: 6.3
✓ UselessIt used to be informative and easy to navigate. Now it is just tedious. Look elsewhere!.Version: 7.0.4
✓ Not accurateLove the idea of this app but it’s ALWAYS wrong. The weather report is never right and the snow reports are almost never updated. I still check this app but just checking your weather apps is far more accurate.Version: 9.2
✓ UselessThey have ruined this app by making it overly complicated. All I want is a simple list of resorts that I can scroll through showing snowfall and terrain/lifts open. FAIL!!!.Version: 7.0.4
✓ How to wreak a good appThis was our go to app Now it is useless.Version: 7.0.3
✓ Missing Alpine Meadows (part of Palisades Tahoe) Trail MapTheir is no way to report a problem in the application. A review will be used in lieu of this capability. Alpine Meadows is part of Palisades Tahoe but the application‘s trail map is missing for this mountain. You also can’t search for Alpine Meadows to get information for this part of the mountain independent of Palisades Tahoe..Version: 9.3
✓ No goUpdated and now will not load seems like updates are worse to do!! To bad!!.Version: 7.0.3
✓ Rubbish appAt Big white in Canada at the moment. We have had 54cm of snow at resort level in the last 30 hours. This app reports 5cm..Version: 7.0.4
✓ I agree needs Japanese and more European resortsIski japan and the European iski apps are much better.Version: 6.3.4
✓ No data for many locationsThis app used to be good a few years ago. Now it inaccurately often shows no snowfall. Example, it currently shows no snow in the past week for Telluride but other apps show 7” in past 24 hours and 12” in past 48 hours. Same thing last season with Deer Valley..Version: 9.7
✓ Sad to see it goSent 3 emails to On The Snow trying to be genuinely helpful with constructive ideas to fix the update. No response as of this writing. Apparently no one is home..Version: 7.0.4
✓ New Version useless.Used to love the app, new version does not work, can’t save any favourites, very frustrating..Version: 7.0.3
✓ Non-functionalI don’t know what happened but I tried to open the app recently and it just never gets beyond the loading screen. It worked well for me last season but no luck this year. I’ve deleted and redownloaded the app multiple times but it still just doesn’t work. There’s also no support to email to figure out what the problem is. Hopefully someone sees this and reaches out..Version: 9.1
✓ Elsie DeaconIt works most of the time but it's a bit clumsy and not that intuitive to use..Version: 5.1
✓ Going backwards.App is going backwards. The point i thought was to create a social community of first hand ski reports. What’s the point if no one uses the app? it’s full of useless features..Version: 7.0.4
✓ Sorting IssueThis is a strong app for skiing, but the old version was better. You need the ability to sort by snowfall and base depth instead of scrolling through every mountain manually. I could write an RPA process but who has time for that. The Ikon app is better..Version: 9.8.9
✓ Wrong Base Depth on AppApp claims winter park and vail among others have a base depths of 80”+ in the beginning of December. As much as I wish this was true it’s simply wrong, the site seems to have correct information however the app continues to have problems. What happened with this app? 5-10 years ago this was the go to app for ski info now it continues to disappoint every season..Version: 9.6
✓ No Manual AddingDownloaded this app and ran it right away but could not get a single resort to display. If it has the function to manually as its not clear how. Based on location I can't get it to work either..Version: 5.4
✓ Update ruined up.Used to be one of the most user friendly apps that allowed for easy and fast updates... that is no longer the case. This app is now unusable to put it nicely. Brutal update planning. I hope they can go back to what made them successful..Version: 7.0.3
✓ Not ReliableSaid Machine Groomed on the same day the slopes website said 12 inches of fresh powder. Had I not checked, might’ve missed the best day on the slope this season. Where is the information coming from? Not difficult to check better sources and update. What is the purpose of this app if there is no information that is verified and other sources are reliable?.Version: 9.7.2
✓ Not for CanadaMountains in Canada need to be updated more often it's been 2 months for the ones around me..Version: 0
✓ Pretty goodIn canada the resorts need a bit more frequent updating but it's still pretty good. The reviews are key, resorts lie (castle mountain) but skiers/boarders can give an honest opinion. The more that review resorts the better this app will be. Nice job, just remember canadians don't consider California a good spot for powder, that part of the app needs work..Version: 0
✓ I’ll be removing itWhy change a good thing? Too bad!.Version: 7.0.4
✓ AverageStability issues seem to have been resolved, bland user interface and not entirely accurate reports. Still the foundations of the app are good and it's always exciting to check the powder levels on your upcoming holiday resort..Version: 2.5.6
✓ Poor ExecutionThis app is a great idea. Definitely designed for those who want to stay updated…. But now you have to put in the correct information. Weather is rarely accurate or is a week old. Cameras are never showing anything besides a blank screen. Follow through just isn’t a thing :(.Version: 9.2
✓ Japan?!Where is the Japanese snow info?.Version: 2.4.7
✓ Doesn’t work!App won’t launch, even after most recent 9.1 update, despite developer saying that issue should now be fixed. Running iPhone X with iOS 15 but app will not move off the initial splash screen. Same thing on iPad. Tried restarting, reinstalling - no dice. Used to work well but now clearly broken..Version: 9.1
✓ AwefulIncorrect temps, out of date info. Time on cams loopy, no up to date info, alerts don't work... Etc etc. Real disappointment..Version: 2.4
✓ Outdated infoThis app has some nice features, like trail maps and information on powder falls. Only problem is its so out of date as to be completely useless. Unless they can sort out timely data, there's no point downloading this app..Version: 2.5
✓ Lacks detailHard to find how to set the resort(s) you're interested in. Lacks any detail. Not intuitive..Version: 6.1
✓ MrCan't be the 'world's best snow app' if it doesn't have Aussie mountains! Please add them..Version: 2.2.2
✓ IdiotsThis use to be a good app. Now completely useless!.Version: 7.0.4
✓ Update ruined the appEver since the update, the app no longer works. I can’t even log in now. It used to be my go-to, all in one place to check the snow at numerous resorts. I will have to find something else now..Version: 7.0.3
✓ Had to deleteThe info for Sunshine Village hasn't been updated for a month. It's not much use if the app doesn't provide correct data. I'll just view the resort's website for my info. Thanks, for nothing. :).Version: 0
✓ UselessReports are 10 months old. Minimal information available. Waste of space on phone..Version: 5.4
✓ Used to be great...and then came the updateNooo! This app used to be great. You could sort ur favorite resorts by a whole bunch of different categories like latest snowfall or base depth and now I can’t see any order to it at all. I might be missing something but if so that just means it’s obscure, obfuscated and counter intuitive. Either way I’m done. This is terrible now and I’m shifting to NOAA from now on.Version: 8.2.0
✓ Updating app and reviewI previously gave this app a 2 star review as it was freezing on me. I downloaded the updated app 11/22. Now it is asking me permission to send adverts. What’s up with that? What are they really asking approval for? Cross app scripting? I’ll be looking elsewhere. (I received a Developer Response. They did not deny cross app tracking. A ski app really doesn’t need to know what apps I use, where I bank, what credit cards I have and my health information.).Version: 9.7
✓ On the snowOften the snow amounts are quite wrong.Version: 9.7
✓ Pretty Good, but needs more work to be world class!!I know trail maps are coming and they cant come soon enough as it really needs this, weather forecasts for each slope is also needed and Aussie slopes don't seem to get a mention...!!!.Version: 2.2.2
🙂 OnTheSnow Ski & Snow Report Positive Reviews
OnTheSnow Ski & Snow Report works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact OnTheSnow Ski & Snow Report.
⛔ OnTheSnow Ski & Snow Report Problems
