DIRECTV On The Go Positive Reviews

DIRECTV on the Go App User Positive Comments 2024

DIRECTV on the Go app received 11 positive comments and reviews by users. Can you share your positive thoughts about directv on the go?

DIRECTV on the Go for Positive User Reviews

✓ I was beginning to think I’d gone completely stupid.....Update....not working on iPhone XR, iPhone 7 or 2nd gen and 4th gen iPads. 😡🤯🤬 I’ve been having problems with this app on my iPad for at least a month. App works fine (knock on wood) on my iPhone XR and my 5 year-old iPad. But when I try to launch it on my IPad that’s less than a year old, I’m getting the same errors others are reporting....”unknown error”, “incorrect user ID”, “user ID not valid for this account”, etc, etc, etc. I’ve tried “forgot user ID” and I am using the correct one. Changed passwords more times than I can count, tried linking and unlinking email and DirecTV accounts and still getting ambiguous errors. Relieved to see it’s not me but to say it’s frustrating is an understatement!!.LJinTexVersion: 5.21.004

✓ Almost perfectPros: mostly super easy to use, saves us when we forget to record the game or a show. Nice to be able to watch something on mobile from wherever I am... Handy to use phone as a remote. Cons: Can't always watch shows on app. Doesn't show channel number when searching by name, so you're not always 100% sure you're recording the correct thing. Not perfect for recording sporting events for the same reason: doesn't show channel name, number or date in the search results until you click through individually. Makes it more complicated than it should be and takes longer to find what you want. Overall, though, very handy. Recommend!.KymberlyjVersion: 5.4.002

✓ Constantly having to verify my identityI love this app when it works but every once in a while a account verification notice comes up. I have entered my ID and password correctly and it keeps giving me the error “whoops! Looks like you entered an invalid character.” It forces you to call customer service and this is never a smooth fix. If your lucky you can get it fixed by talking to the CORRECT person who knows how to get you up and going again. Rarely this happens!!!! I wish they would do like any other utility company and just cut off my service if I don’t pay my bill and scratch the account verification. This is giving Directv a very bad reputation. They do not listen to their customers at all. I have read the reviews and it seems I'm not the only customer having the SAME ISSUE..ShipmybedVersion: 5.15.004

✓ Almost 5 starsWell I am pleased to say that y'all fixed the issue with this app crashing each time I changed the channel on the live tv. It's working better, however, it freezes up all the time. Then it unfreezes and only the audio works with the picture still frozen. I can see the app is running much better so I'll change my two stars to three. Tech support is an issue also. When I try to go through them and they tell me to go and check if it's fixed I lose connection with them. Our whole conversation is gone, there is no way to find that tech, and there is no history of it to look back up. That needs to be fixed. There should be a way to give each person a number each time they contact tech support. That way I can put that number in and find where we left off if you get disconnected..AngelaMarieMartinezVersion: 5.6.003

✓ It’s broken! Needs to be fixed now!!!!!!This is the worst app debacle in my six years plus of owning an iPhone! I understand they’re supposed to be a new update coming, but somewhere in the process they have completely broke in the app! I have access to nothing, because it will not let me sign in because every time I try I’m told that I am not authorized access this website which is complete garbage. I know my user ID and password are valid because I’m able to login to my AT&T without any problems whatsoever! and since I don’t see well enough to read the ad screen guide on my TV, I don’t have access to all the services being provided for my money. This is completely inexcusable, and I hope it is taken care of much sooner than later, because I guarantee myself and probably anyone else affected will be calling and amending refunds for the lack of access. The sad thing is, when the app works it’s great! But right now it’s trash and it’s broken!!!!!!.Broney220Version: 5.14.002

✓ Nothing comes closeBeing able to live around the United States in so many different places experiencing all that there is, there’s no other experience better than DirecTV and AT&T. Both are the dominant leaders in each market not only because of their strive to do what is best for their customers in part by what they have to offer, but by the uncompromising level of customer service they bring to the table over and over and over again. Other networks say they do this and do that only to truly be hypocritical of others in so many ways, but I’m my experience in many years now in service we have been given the red carpet treatment through and through. There isn’t a cable company, nor cell phone carrier that’ll ever be able to give you the quality customer care that you’ll be given within Directv and At&t. Not Comcast, not Verizon, not Charter, DEFINATELY NOT LIARS AND STEALERS SPRINT, not anyone. To be fair, At&t back in the day experimented with using third party contractors which I believe led to loss of customer base, so years recently in the area I live in currently the contractors are now all At&t employees and the service now rendered is a ten fold turnaround. So if you were an unlucky victim of those third party hacks, try back soon and you’ll see a change of the way business with them is done. We did, and so, our venture with both At&t and Directv has been a marvelous one..SnowmowerVersion: 5.4.002

✓ TrashThis app is so trash that I took time out of my day just to review it as trash. I mean cable providers apps work way better then this (spectrum) when I select a program it brings up another window just to watch the program I clicked on, you have to click the play button to bring it up on the main screen which is stupid. Sometimes two programs are playing at once so then I get double audio and that’s annoying. Your loading time is horrible when I’m connected to my own internet. You guys black our most of the stuff that I want to watch. When I pay for your services I don’t want ANY black outs I’m paying for it I deserve to take it and watch it anywhere I please! And the navigation don’t get my started just to find sports games is ridiculous trying to find anything is just difficult I only put up with this cause you have the NFL package.Whokid22Version: 5.16.008

✓ Manny Balugas. The one the only DIRECT-TVI’ve been with DIRECT-TV for close to 20 Years the picture ,resolution just blows my mind away & all my friends too Everyone is afraid of losing signal it’s all a bunch of hype I’ve lost it twice is the craziest of storms that even took out the power as long as you have 100.% on your signal meter. You’ll be fine with regular weather rain, snow ,wind but not no crazy nor’easter There service is topnotch if they can’t fix it in 5-10 minutes on the phone they will send a professional to fix it I’ve had friends that left D-T. & tried all these new companies that sounds so good cheap boxes those everything but then the time period it up & 👀there eyes blow up & come back to the one & only true eye popping DIREDT-TV.Carapau69Version: 5.8.006

✓ Selecting a TV show or movie.So it fair for my comments I think I should say I’ using the app on and iPhone 6 that’s using the iOS version 11.2.1. With out making the thumbs nails smaller I’m not sure how you get more on the screen, but as I’m seeing four of every category then as I try and skip ahead with in the category it will only load the next 3 the get hung up and then spend thirty to sixty seconds trying to reconnect. So the app can reload the same thumb nails. Happens a lot in the Live category. I am only make the assumption that it is updating the app because live TV is that. Live TV, so it must update. Yet, it is very annoying. I watch a certain sport show that’s broadcast live on the app starting at 9:00 AM CST and ends at 12:00CST and and once it’s going J don’t have that many issues, but with the constant reloading of the thumbnails makes me be like a ninja swiping from right to left trying to reach my TV show before it makes the decision to reset and then start the list over. That’s is really frustrating. I have more, but I’m sure people have fallen asleep by now..Coder79Version: 5.5.004

✓ Almost perfectThis app is very useful especially if you are an individual using AT&T mobile services. It allows you to stream your Directv channels away from home and it works most of the time. One of the best features of this app is the ability to download and/or stream any recorded shows/programs that are on the receiver at home from about anywhere there’s a strong enough phone signal. With that being said, there are a few things that could improve; for instance, finding a way to be able to stream blacked out events (generally, as it’s not just a Directv and AT&T issue), and making it a smoother experience to stream recorded shows and programs as there’s a tendency for it to take a while before loading the contents. Overall this app is very useful especially considering how important we (consumers) think it is to be able to access a service we are paying for outside of our home..MechatronialVersion: 5.6.003

✓ Direct TVI am in the Select package and am so unhappy with the few channels that are in this package!!!!I don’t want all the products one are on several channels and reruns it makes it hard for people that CANNOT afford their entertainment package because of having to choose between medicines or tv!!!!I have been with you for many many years and this is option I cannot accept!!!Its to bad you don’t offer a Senior Citizen disabled package for people that only have tv to watch!!Some day Youll understand but till then I’ll continue to watch reruns and add because you are in for the money and I’m stuck with this Stupid Select package!!!apparently no one is Old disabled and on a low income!!!!!SoSAD Direct Tv you can do better!!!!We will stay with you and hope some day you’ll have a heart and have some program for older low income disabled people!!!!Till then God be with you !!!Money isn’t everything!!!BUT I DO lOVE DIRECT TV.Kavic0108Version: 5.8.006