WhatsApp Messenger App Support

What is WhatsApp Messenger? Description of WhatsApp Messenger 1692 chars

WhatsApp from Meta is a FREE messaging and video calling app. It’s used by over 2B people in more than 180 countries. It’s simple, reliable, and private, so you can easily keep in touch with your friends and family. WhatsApp works across mobile and desktop even on slow connections, with no subscription fees*.

Private messaging across the world

Your personal messages and calls to friends and family are end-to-end encrypted. No one outside of your chats, not even WhatsApp, can read or listen to them.

Simple and secure connections, right away

All you need is your phone number, no user names or logins. You can quickly view your contacts who are on WhatsApp and start messaging.

High quality voice and video calls

Make secure video and voice calls with up to 8 people for free*. Your calls work across mobile devices using your phone’s Internet service, even on slow connections.

Group chats to keep you in contact

Stay in touch with your friends and family. End-to-end encrypted group chats let you share messages, photos, videos and documents across mobile and desktop.

Stay connected in real time

Share your location with only those in your individual or group chat, and stop sharing at any time. Or record a voice message to connect quickly.

Share daily moments through Status

Status allows you to share text, photos, video and GIF updates that disappear after 24 hours. You can choose to share status posts with all your contacts or just selected ones.


*Data charges may apply. Contact your provider for details.

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If you have any feedback or questions, please go to WhatsApp > Settings > Help > Contact Us

WhatsApp Messenger App User Reviews

What do you think about WhatsApp Messenger app? Ask the appsupports.co community a question about WhatsApp Messenger!

WhatsApp Messenger Pros

✓ This is definitely for meThis is a great app I use it all the time. I even use it to text my sister when she is sat right next to me!!!🤣🤣 My favourite thing about WhatsApp is the GIFs they can do anything like a dog waving saying hi to a person saying what the hell and also it makes most of the GIFs really funny.🤣 Most reviews have something the particular app needs to improve on so here is some advice to maybe consider adding on here maybe you could put more options on the Memoji’s so you can customise them a bit more maybe you could put more tops on and on the hair there is not many boys hairstyles (not that I am a boy) and maybe make the Memoji’s a bit smaller so you can put some trousers and shoes on your Memoji. I hope you can improve a bit but apart from that WhatsApp is a great app and would recommend it to anyone who likes messaging. Thank you..Neve.J age:9Version: 22.11.75

✓ The BestI can honestly say my WhatsApp experience to date could not be better. It’s unbelievably clear and reliable. I talk from New Zealand to London frequenting and it brilliant. I’m almost 60 and have not found any difficulties embracing this new but easy way of calling friends and family. Perfect for people of all ages. Older folk should definitely use WhatsApp. David (NZ).David from NZVersion: 2.18.51

WhatsApp Messenger Cons

✗ Have to update just to receive messagesWhy does the app need to become totally unusable and why stop notifying me of messages just because you want me to update!? Is like hijacking my phone and blocking functionality and for no benefit of mine. So I'm forced to update just to carry on using it as I did before, no different, just now I have to apologise to everyone for not getting their messages. A basic app with basic functionality that restricts you by making even the basic usage of sending and receiving messages totally stop working unless you update the app, not update the phone just the app, every few months!! I don't think that's really got the users experience at the forefront of their consideration. I just want to send and receive messages, just as I could on my old iPhone 6 on ios9, several versions of the app previous to this one. Sending messages is a basic function I could do years ago, that's basically what the app is for anyway. Poor..SsuspicioussVersion: 2.21.243

✗ No chat backup if you change your phone!This App is USELESS if you’re counting on trying to restore your chat history when changing your phone! I’m livid - if I could give it zero stars I would. There is no customer helpline, only standard Troubleshooting guides, which all leave out the key info which they only say in their standard-form email reply :”We aren't able to help you restore your chats, documents, media files, backups, or call history. In most cases, the chat history and media files can only be found on your phone or the recipient's phone.” They omit to say this - funnily - in their marketing blurb about how you can backup all your data and restore your chat history from the cloud at the touch of a button. That is NOT true. The App does NOT systematically back up to the cloud, even if it claims to: it backs up to your PHONE. So if you change your phone, or SIM card, EVEN if you keep your number/have enough space in the cloud/connect to WiFi/ enable your iCloud Drive ... blah blah.. and do ALL the things you’re supposed to do, just FORGET about retrieving your data. SORT IT OUT WhatsApp - many customers are now writing about this problem. Your blanket claims re: backup are, frankly, misleading advertising. And your customer service is non-existent. Do better please..MissyNotImpressedVersion: 2.21.90

• You can now send higher resolution images in chat. To get started, tap the ‘HD’ button when previewing media before sending. • Screen sharing is now supported in video calls. Start a video call and tap on the new “screen share” button to get sta....