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WhatsApp Messenger App Complaints & User Negative Comments 2024
WhatsApp Messenger app received 116 complaints, negative comments and reviews by users. Have you ever had a bad experience using WhatsApp Messenger? Can you share your negative thoughts about whatsapp messenger?
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WhatsApp Messenger for Negative User Reviews
✓ Facebook data grabOn the 8th of Jan 2021 Facebook changed the terms of service for existing users with a popup that went no way to describing the massive data grab (Facebook now have access to your contacts, numbers etc) that users were promised wouldn’t happen when they acquired the app..Version: 2.21.10
✓ Spam has become a big problemI’ve used WhatsApp for years and it has helped me to keep in touch with friends and family across the globe. But over the last 6 months I’ve received various spam messages from unknown numbers. The messages are in perfect English and the profile photo is always a young Asian woman. Most people I know in Australia (partner, family & friends) are experiencing the same thing. It’s getting out of hand. My partner and I just received an identical message, only the number was different, both profiles included a photo of a young (different) Asian woman. If WhatsApp doesn’t do something to stop this I won’t continue to use what was once an almost perfect app/experience..Version: 2.21.221
✓ Facebook: It’s not my job to make your business model workSimple: my data is mine. You forcibly make me disclose it to serve your business model? I’m not a vehicle to make you more money. Everyone - use “signal” if you want an iMessage alternative..Version: 2.21.11
✓ Deactivating my account for no reasonI just got a new phone and a new US phone number I downloaded WhatsApp on my new phone. All my contacts were still there but my chat histories were gone. I used WhatsApp how I would normally use it. There were no chats on the main screen of my WhatsApp, I clicked on the contact of one of my friend’s to chat with and it created a completely new chat (therefore there was now one chat on my mainscreen). Normally whenever someone changes their phone number, it just notifies the other person that the person has changed their phone number. But in my case, it just created a whole new chat with the person. After I texted with 3 people with my new phone (only 3 chats were on my WhatsApp mainscreen), I got a “banned for spamming” message on my screen. After around 10 hours, they said I could reactivate my account. I put in my phone number and just as I was writing my display name, I received another ban. Now I just got my account back a second time so hopefully the same error doesn’t happen! I’m really upset by this and I hope WhatsApp manages to fix it..Version: 24.1.80
✓ Facebook Is Spying on YouWhatsApp is no longer viable for privacy purposes. They’re going to start collecting your metadata as of Feb 2021..Version: 2.21.10
✓ Required modifications like GBWhatsapWhy official WhatsApp don’t offer the features that are available in GB WhatsApp? The modifications I heard in GB WhatsApp is very convenient for users as they provide modifications like reverting the deleted messages, status seen without coming in the list of viewers, changing wallpapers for individual chats etc. I haven’t used it yet as it will be illegal I think to use the modification of original app. But I really hope that WhatsApp could update some coolest features in its new updates as today the most young generation tries to find those modifications in GB WhatsApp and got tricked by fake websites offering those features. Very few in real get success in installing the legitimate go whatsapp..Version: 23.24.79
✓ From Bad to WorseWhat was once a wonderful secure platform is fast becoming a laughingstock ever since it was touched by Facebook. So thoroughly disappointed. Relatives abroad had told me that Facebook is phasing out WhatsApp but demands that we give them all our contact details; I’m not for that. Apparently, In the UK, WhatsApp was given customers until the first week of February before they close an account if the customer refused to except terms to the detriment of customer privacy. Now there is a delay to this change? It’s still going to happen so why the delay? Could it be that this delay is to collect our information anyway without a permission, anyway? I have now started looking for a replacement to WhatsApp. I am sorry to be parting company with you but it isn’t the secure independent platform it once was and the quality has progressively deteriorated. To be honest, if I could opt for zero stars that would be the level at this point. I’ve been trying to speak to others over the platform but I’ve spent more time trying to reconnect or redial and it’s just not worth it. Another competitor bows out..Version: 2.21.20
✓ Becoz of new privacy policyNo privacy.Version: 2.21.11
✓ Absolutely deplorable terms of serviceMonolithic companies like this must be shut down. No reason for a user to trust them anymore..Version: 2.21.10
✓ Cut Ties With OppressorsSwitching to better alternatives like Signal. Whatsapp and it’s connection to Facebook’s deal with Jio in India supports those that oppress of minorities - this is not something I can support..Version: 2.21.10
✓ Eh! I guess it’s good for someone else.I don’t particularly like the way they do things on this platform. They claim to be secure and all but they are way up in your business for the most part and they are really rude to you if you need help with anything. To me they are just another version of Big Brother like the rest of their platforms are. I barely use any of them anymore because they have a funny way of seeing things that are really important to me. I know that in my country life used to be extremely racist and misogynistic etc but at least we had a little privacy and freedom. Or maybe I am not remembering it correctly. I don’t know, I just don’t feel like I have any of those things on these apps. I’m not even allowed to use profanity in front of an AI! I mean, come on! It’s a machine! I’m sure glad to know we’re about to ascend into the 5th dimension and out of this matrix. Lol I hope it doesn’t get worse than this one..Version: 24.2.75
✓ Could not pass initial setupCannot send SMS to my phone. This really deserves O stars.Version: 2.17.52
✓ Pure crap’ fact that we have to deal with fb as wellI’m annoyed that WhatsApp data is being shared on Facebook, some of us like privacy what kind of nonsense is that..Version: 2.21.10
✓ Great policyWith the addition of their updated policy where they sell all user info to their daddy Zucky, Whatsapp/Facebook are now the worst app an individual can have. Absolutely disgraceful.Version: 2.21.10
✓ App issue😵🤚🏻Hey whatsapp! I'm having a problem . I've uninstalled whatsapp for one reason and that is due to lack of storage..but later when I went to appstore to install whatsapp again, It appears that the app is already been installed before i even install it again..so there's an open button but when i press the button it didn't open..please help fix this problem or could anyone help me with it..the app does not appear in homescreen either..but when i went to general in the settings and then to storage and type 'WhatsApp' on the search bar it turns out that the app is still there but the thing is that the logo has changed to an error file that look like it's being installed...when i taped on it and did ofload stuff and all it still didn't fix the issues..and just below ofload option there's an option to delete the app and that still don't fix too..restarting my iphone still don't fix any of this.. please help me fix this..Version: 23.16.0
✓ Appalling Experience! Arbitrary Number Suspension by WhatsApp!During my recent travel to a foreign country, WhatsApp shockingly suspended my phone number without any valid explanation. As we're aware, in many parts of Europe and Latin America, businesses rely heavily on WhatsApp for customer communication. In fact, I was explicitly advised by the hotels in Peru to use WhatsApp as the primary means of contact during my stay. Right in the midst of providing crucial information to the hotel for my pickup arrangement, WhatsApp abruptly disabled my number. I promptly submitted a review request to reinstate my number, but to my utter dismay, WhatsApp not only failed to address the issue but completely banned my number! I found myself stranded in the remote mountains of Peru, desperately needing to contact the hotel for pickup. Unfortunately, the hotel didn't answer my phone calls, and I couldn't communicate in the local language. To make matters worse, this happened just as the sun was setting. The timing of WhatsApp's arbitrary number suspension couldn't have been more disastrous, leaving me in a state of extreme distress with no means of reaching the hotel..Version: 23.18.75
✓ SpywareOwned by Facebook so you know they’re spying on you..Version: 2.21.20
✓ Battery drain, bad support and random callsI had all the security set up, 2 step, finger print and pin but my WhatsApp was making calls when my phone was closed - checked web WhatsApp - no one else online on my login. Then I received a call at 5:22AM from someone that was asleep!! I called back and woke them up! So I deleted and reinstalled it. I did message WhatsApp to let them know and they wanted video because they couldn’t understand what I meant? (I’m not going to record my phone for ages on the off chance I get or send a call no one is making that just looks like a call going in and out) I messaged back saying this and they told me to set up all the security .... I already told them I had! So I had to factory reset my phone in case I was hacked - seems to be okay so far but the customer service is terrible! Now it all “seems” to be okay call wise (only been 2 days so far) my battery is draining like mad. 100% battery - 20 minutes on WhatsApp texting not calling and it used 70% of my battery! What?!?! Come on WhatsApp pull ya finger out.Version: 2.19.61
✓ BIGGG ISSUEFirst of all, the whastapp customer support is close to NONE. Horrible customer service. The BIG ISSUE is that there is no number/account safety. You can loose your number so quickly, i change my simcard because im in an area that i need another simcard and in the time of 3hours i lost my 4 years account with all my clients loosing a lot of money. When i try to comunicate this with support was imposible. They didn’t even gave me the chance to set an automatic message to my chats or contacts that i was changing number, i didn't even want to change number! Just the sim card for signal. I changed simcards 3 times since i had that account. Now is lost there is a teenager girl on my profile picture talking with my former contacts. If there is any other company there that lunch something similar to whatsapp there and some of my friends are using it, i will switch in a heartbeat..Version: 23.7.83
✓ Massive privacy concernsIf you want to share all your data with Facebook and their partners go ahead. I’m deleting this. It’s your information, don’t be the product. There are better, more secure apps..Version: 2.21.10
✓ Morally bankruptFacebook's privacy policy is incrementally getting worse and eroding user trust. I don't wany personal messaging to be used for Facebook's advertising or their shady agenda of political manipulation..Version: 2.21.10
✓ Go to hell :)Thanks to the new privacy policy, we are done with the most boring messengers app in the world!.Version: 2.21.11
✓ SuggestionHello whatsapp team. Can you remove the feature of not seeing the person online ! As this feature is misleading and not good for relationships and it caused me many problems why you dont let the other person see when the person is online while chatting this was the worst update you have done. Also why dont you add a feature for stopping people from sending voice messages as i dont prefer voice messages. Your only focus is to add features for people to hide o WhatsApp! You lost the main purpose of WhatsApp as it is a chatting application in which i have the right to know if the person is online or not and if they read my messages or not! Why you give a chance for people to mislead others on this application why you add deactivated for people to hide . Why dont you hide your application forever so we find a better one to use instead of an application that causes problem between couples..Version: 24.5.4
✓ I don’t want to share my data with fbI don’t want to share my data with, I’ll be moving to signal.Version: 2.21.10
✓ THESE BUGS ARE ANNOYING!Firstly I’d like to commend u guys for creating such a fantastic updated version by including voice notes recording to WhatsApp status, to be honest it’s so good. But it’s got few bugs and you’ve got to fix them; 1) once I go offline and I get back online I won’t see any status that was posted while I wasn’t online and it’s heartbreaking especially for business owners like us, we post goods available for sale and most of our customers are unable to see them and patronize us because they were not online the moment we updated our status. 2) As a business owner I have lots of contacts of customers but due to the traffick on the app my WhatsApp hangs really bad I find it difficult to post on my status and if atall I try to it take up to 1hr before my post finally get uploaded. Pls this is really frustrating pls fix it before I start considering abandoning WhatsApp for another social media app that doesn’t glitch. Thank you..Version: 23.3.77
✓ Switching between phones!Hi! Undoubtedly this app is something part of our daily life now and after all these years of technological advancement - it’s a shame that transferring from an old iPhone to new one could so painful !! Whatever the app suggests doesn’t match the reality at all and it’s a very very annoying feel given other popular app like such of WeChat was so quick and easy between the phones to transfer ! I did back up on iCloud and some messages / group chats are missing when transferred but then i had to fall back to old phone - reinstall and get on with usual business chats. I request the concern people to address this issue urgently & see how to make UX of this particular feature more reliable and practical . Thank you and best of luck !.Version: 23.25.85
✓ Can’t download the pictures while talking to someoneWhatsapp used to be really good but nowadays we have been having call issues with whatsapp. We don’t get call notifications doesn’t matter if you’re on wifi or mobile network. Its happening every friend of mine. Could you please sort this outl.Version: 2.21.131
✓ Delete it NOW!Whatsapp is selling your data and using your private chats and photos for god knows what delete it and move to signal NOW.Version: 2.21.10
✓ Good but major flawsWhatsapp has some major flaws. For example, why on Earth it doesn’t let group admin/creators moderate the content in a group chats. It immediately takes the app off the table as an option for people who want to use the platform for group chats with multiple people or social groups. These big groups surely get more people signed up to the app too through word of mouth. If you create a group you should be able to delete posts and moderate content so as to ensure that inappropriate or graphic content accidentally (or even intentionally) posted can be removed swiftly to limit offence and moderate the group chat for the audience. It’s unusable without that feature as the creator risks offending a broad swathe of people by association with an offensive or graphic post from another group individual. It’s fine to delete the individual, but what help is that when the damage is done and the content remains there in plain sight. It must be removable by the admin! It’s a MAJOR flaw and something which seems so simple & such an easy, minute fix. A mind-bogglingly silly detail to forget!.Version: 2.19.50
✓ No good system! And where is feature: “Trash”The maybe is not encryption! The when I send pictures using only WhatsApp, but not iPhone "Photos" application the pictures also is including in the my iPhone “Photos” application. Note: I mean when a document is photographed not from the iPhone camera, but directly from WhatsApp camera. The other big problem when I delete contacts from WhatsApp only, but not from my iPhone "Contacts" application the contact automatically deleted from my iPhone “Contacts” application. The othe WhatsApp users don’t know about this problem, because the all messages will be deleted not only from WhatsApp, but also from iPhone "Contacts" application. The important question: where is feature "Trash"? The when messages or chats history is delete the also must be feature "Trash". The Gmail, iCloud mails and iMessage app the have feature "Trash". The maybe when messages is deleted the deleted messages are sent to the recycle trash of the WhatsApp manufacturers? Why no feature "Trash"? Where is feature "Trash"?.Version: 24.2.75
✓ Privacy PolicyIt’s not new for any social media app for Data collection but, whatsapp should have give a option to opt that it didn’t..Version: 2.21.10
✓ FaceTime chatI really enjoy this app as it has many options, emojis, gifs and more although I wasn’t impressed by only being able to have four to a call. My friends and I decided we wanted to go to the movies Together although we couldn’t organise all on one call together as 2 people would be left out of the call. This made plans more confusing than they needed to be. Please take my idea of being able to add more people into the call into consideration. Thanks.Version: 2.19.31
✓ What's Up with WhatsApp?Current version is crashing to Home screen repeatedly..Version: 2.17.52
✓ Pretty decentWorks well, fairly intuitive. Only problem I’ve had is a pretty significant time delay (can be upwards of two hours) between sending a message to a person in a different country and that message being received. I often use WhatsApp to message friends in Italy, but, have noticed that my messages (on average) take a couple of hours to deliver, with the occasional extreme case of my messages taking a couple days to deliver. I assume this problem is due to a culmination of slow broadband/poor mobile data connection (which is a common problem where I live), a difficulty in data package transfer and (assumable) incompatibilities with similar networks in Italy. Ultimately, it’s a pretty decent app, and, it’s not the end of the world in regards to the slow message delivery speed, as I appreciate that nothing is ever instantaneous, especially when it comes to tech and wireless information transfer. But, it can be frustrating when mid conversation your messages stop delivering, and you have to text the person normally to explain that you “aren’t trying to be rude” and that you “are trying to reply to their messages”, defeating the perceived purpose of the app..Version: 2.18.61
✓ No more privacyGreat and amazing experience until the new privacy policy comes in effect which gonna snatch privacy Starting switching to other app.Version: 2.21.10
✓ Save your excusesYou have some nerve saying people have a lot of confusion about the new privacy policy. No one is confused. We are downright outrageous. So much for promising to keep WhatsApp walled off from rest of Facebook. They made it seem like nothing’s changing now only because data sharing with Facebook had already begun in the policy update in 2016, only then there wasn’t a momentum for switching away from big tech. No point in sticking with you when Signal keeps messages encrypted PLUS no metadata logs, let alone sharing. There’s still a massive user base now on WhatsApp but won’t be long, at least not for privacy conscious users. After all the same founder of WhatsApp made Signal too. Facebook ruins everything it touches. Learn the lessons.Version: 2.21.11
✓ Needs an Apple Watch app!Calls through WhatsApp do not work on Apple Watch. I cannot tell who is calling me which forces me to take my phone out of my pocket to see who is calling. When my phone is on silent this can be rather annoying as I may miss the call entirely. Even Facebook Messenger has the same problem even though it has an Apple Watch app! This could probably be solved by sending a simple notification to the Notification centre when phone calls are being received. If possible, a Garmin-watch-like system would be nice with options to decline or answer calls. I’m not sure if that’s possible with Apple’s SDK but I’d at least like to see simple notifications..Version: 2.20.121
✓ New privacy agreementPlease comment on new privacy regulation. Why so much sharing of information feel like our messages, data, all the information is not safe on whats ap..Version: 2.21.10
✓ Awful old and unsafe.It is asinine that numbers I do not have saved in my contacts and from other countries at that are able to call me and have been calling me nonstop at all hours. It’s entirely archaic to not be able to silence calls entirely and to have that many settings missing from being able to be customized. These creeps have some how found my number because of whatsapps trashy old system and have been abusing the fact that I cannot mute calls separately and have to individually report and block all of them. My do not disturb settings are set because in case of an emergency if someone needs their call to get through to me I will hear it ring the second time. However because of this stupidly underdeveloped app, random strangers from across the world have been disrespecting what should be a feature to keep my family safe and have been calling me at all hours because whatsapp is trash when it comes to privacy and safety and because they are behind on customizing your settings. Now to mention how stupid it is to have this ghetto app integrated onto my actual phones call logs..Version: 23.8.78
✓ Worst Support of any applicationI have emailed to support that in iphone i am getting two different ringtone like for voice call and for video call i am getting two different ringtone and there is no option to change them because video call tone is so scary which i never set and I can’t change it even though i change my ringtone in settings but still it is not changing. When I emailed the support they told me to change message tone 😤 they didn’t even listen to my problem even i have emailed them back and they told we already have gave you solution please refer to it. How come this big messengers company lack in support for user Very disappointed 😔.Version: 2.21.160
✓ ALL CHATS AND CONTACTS SUDDENLY VANISHEDA good app I’ve used for day to day life and work alike, it’s great for keeping contact with people and has helpful tools that make messaging more convenient in general, however… As I entered the app today it prompted me to enter my phone number (maybe I have to do it for a security update, but I’d never had to do it before). Then asked me to restore from an iCloud backup, I’d never had to do this and had no issues when I switched from Samsung to iPhone a few months ago. It said I had no backups and when I proceeded in the app all my chat history, groups and contacts (that weren’t already saved in my phone’s direct contacts) were gone. With this happening out of nowhere it is incredibly inconvenient and disappointing that an app I’ve relied on for so long with communication has now removed all history I ever had of even using the app. I would have given the app 1 star but in fairness the app (up to this point) has been very reliable and useful to me..Version: 23.17.0
✓ Complaint about the new privacy policyThe new privacy policy requires every user to share their data with Facebook and they don’t have an option to opt-out! We have the right to decide what data we want to share and what we don’t! I know WhatsApp is a very widely used application but what Facebook is doing is not right!.Version: 2.21.10
✓ When used for good and not evil is a great communication toolThe old saying ‘it takes two to tango’ sums up my stance regarding using this app.. although it may be used slightly out of context, my experience has highlighted that the messaging/responses/and sometimes forwarded conversations or even altered images really can’t beat a face to face conversation (IRL or video chat if you must). Dealing with another 3 or 4 understudy’s in the wings, idling the shadows (like a peeping Tom, Mark or {insert name here} highlights both the good and bad points of some of the security features in place within Whatsapp. Suppose that’s what I signed up somehow in the fine print of terms and conditions. 🤫🤓🤪.Version: 2.21.181
✓ Worst app, and data stealerI’m a what’s app user since 2012. I’m uninstalling now bcz they trying steal my data and share with Facebook. Don’t install this app..Version: 2.21.10
✓ PLEASE HELPI need to communicate with friends and family outside the country. I just got a new phone, and I choose to make a new WhatsApp account, it worked perfectly fine for the first three days I had it, then I accidentally deleted the app, so of course I downloaded it back. The a screen pops up that says "agree to terms and conditions", I press yes, then another thing appears and has a little thing to put your number in,when I put in my number, a tab popped up that says "NUMBER CONFORMATION", then states my number, and says "is your phone number above correct?" I press yes, (because it was) and the it just goes back to the original screen before that says "WhatsApp will need to verify your account. Carrier charges may apply." I don't know what this means and why it says that. I've never done anything wrong and it's a brand new account and number. I use this app ALL THE TIME for texting my friends and even work. Please verify my account WhatsApp and then let me access it. PLEASE.Version: 23.19.76
✓ Flagging my number even though I’ve never had an account beforeWould rate this 0 stars if I could. My number got flagged as cannot make an account due to spam (I have never owned a WhatsApp account) I wasn’t mad, surely it was a mistake. I requested a review and they restored my account saying it was an accidental flag, tried to use it, it flagged me again, I was annoyed but I requested a review once again and they said the same thing and “restored” my account. Third time trying to use the app, it flagged my number again. I have to use this for my University work and I am behind on my assessment majorly because of this and I am so upset. I might fail my assignment because of an app not letting me use it, out of desperation I used a friends number who also has never used WhatsApp, and it flagged my account again. I need someone to get in contact with me about this ASAP..Version: 24.7.5
✓ Where’s dark mode?It works fine. But where’s dark mode? Surely it can’t take this long to implement it? The app sticks out like a sore thumb..Version: 2.19.124
✓ Have an issue witmy whatsapp accountSuddenly i was unable to open the application and I tried again and again but it work and i am ao worried about datas and deleted the application and restored it again and it worked fot one hour and of course all my data history was not in the application and whike I tried again to restore the backup from iCloud it suddenly stopped functioning again and it shows a message that you have been temporarily banned and you will be able to use WhatsApp after six hours and when six hours was over I opened the application and with a minute it again gave the same message you have been temporarily banned and you will be only be able to use WhatsApp after six hours and this is still the same situation I am facing and i am much concerned about my data's last history I have important informations and attachments which I am unable to get back . And actually I am not sure if my account was hacked or it's mistake of WhatsApp..Version: 23.7.83
✓ It’s OkayThe new WhatsApp update is ok. Not so bad that i expected , but please can you bring the statistics of chats in storage. I can’t see how many messages I have in chat with someone. You left the main statistics of messages that I got and send, but you removed statistics of messages in chat with one person in storage and just left only videos. You must bring it back, or with new updates the rating will become more worst..Version: 2.20.121
✓ Now owned by Facebook!TL;DR: Switch to Signal Messenger. WhatsApp now share messages, pics and videos with facebook. Whatsapp is no longer private! Quite funny that WhatsApp are copying all Signal features to try and remain a relevant messaging app. Facebook own facebook messenger, instagram and whatsapp. Things are about to change for the worse very soon: They are combining services; messages you send will be encrypted end-to-end to the recipient, but the message itself and any pictures (plus GPS tags on pics) are uploaded to Facebook, so they will see the content of your messages, pictures; from which they can then advertise stuff to you and sell your info onwards to other companies. You can switch to an opensource messaging app called ‘Signal messenger’ - open source and charity owned by a foundation. They never sell your data and information is truly encrypted end to end, never monitored by Facebook AND you can sign in on multiple devices, such as laptop and iPad, without your phone having signal service or being switched on! Signal messenger has more features than whatsapp and provides guaranteed privacy - your messages cannot be seen. But in essence Whatsapp is no longer what it originally was and you can make your voice heard by deregistering and switching to another message app of choice. The original owners of whatsapp have just left Facebook and it is now obvious why!.Version: 2.21.210
✓ Needs dark modeThis app seriously needs the option for dark mode. How does it not already. Please update this app to have it. It took apple a long time to finally develop a dark mode option yet it’s taking even longer for this app. It’s almost 2020, get with the times..Version: 2.19.124
✓ Please move channels off-screen.Giving 3 stars, only because overall, I love WhatsApp…, but this is simply unacceptable. I am part of a large conservative group of people who is on the verge of getting rid of Whatsapp altogether. Some already have deleted their WhatsApp. This is all taken place since the “channels” were put on the WhatsApp home screen. I was determined to ignore the channels as they were simply an annoyance to me, and kind of in the way of viewing the daily updates of my friends and family. They were an annoyance, but one I could put up with, in exchange for the convenience and enjoyment of having Whatsapp as an option for communication. But then today I came on, and there was an unavoidable pornographic channel right in plain sight. I wasn’t able to find how to delete it either. Unfortunately that crosses a line for me, and many, many others in my life. If you don’t make a change, maybe in the content you allow on the channel icons/cover pics or the placement of the channels altogether within the app, I fear, I may need to follow the course of the many gone before me. Please consider moving Channels off the screen with an option to go to it whenever the user pleases, but only when they choose. Even better though, would be to have much higher standards for what you allow your channels to place as their cover photo. Thank you so much for your consideration!.Version: 24.2.75
✓ Privacy concernsUnfortunately, cannot continue given the new privacy terms coming into effect on Feb 8th..Version: 2.21.10
✓ New update needs a new updateThe new update has made it difficult for those with visual impairments to comfortably use it or has made it so they will ultimately choose to not use it at all. It needs an option to go from the dark version to a light version. The color blocking for the chat list being changed has heavily affected to ability for some to see the separation clearly. There needs to be a better way to report said issues. The AI is great in most cases but there should be an option for live personnel to eventually provide proper customer support when AI isn’t capable of giving the users the resolve they are looking for. Before this update WhatsApp was a 5 star for myself and those close to me. But this update quickly changed that. I’ll gladly remove my 1 star and update it to a better review based on how this review is received. Thank you to anyone reading this and has a hand in a fix for users with the same issue. It’s will be greatly appreciated 🙏.Version: 24.7.5
✓ They Now Banned Phone Numbers EverydayBefore, they don’t banned your phone number until maybe so much people report your phone numbers maybe when you are broadcasting fake things or maybe scammers that are sending spam messages or fake messages to scam people, but right now, since this new person took over WhatsApp, they will just seat down, and you will be logged out of WhatsApp, you will see a display messages telling you you have been logged out because someone has logged into your device in another place. They will now display (Verify, or Cancel ). When you verify, you see a message telling you , you your phone number has been banned from using WhatsApp. This is so bad , it’s not nice at all. You can’t just seat down and begging to banned people’s phone numbers for no reason. Same thing they do to you ok facebook, your facebook will not do anything bad , you will see that , your facebook account has been suspended. Not nice at all. It’s annoying. Please , Mark Zuckerberg, stop this..Version: 22.10.76
✓ SCAMMERS LIVE HEREThis app is full of fake accounts and scammers. Do not believe ANYONE on a dating app who asks you to move to talking to them on WhatsApp. I nearly had my entire account stolen if I hadn’t looked up popular whatsapp scams online first. If you are asked to go to WhatsApp, do not share your photos or your personal info like full name or date of birth or location proper. If things seem fine and then they send an emoji that makes no sense, do not bother opening the message. Immediately uninstall WhatsApp because the emoji will try and crash your WhatsApp and if you force close it without removing it first, it will crash your phone and then the scammer has full access to everything on your phone. I thought everything was fine until this guy sent me a cow emoji on a post about me telling him I hoped he had a good day. When I opened my WhatsApp the entire screen went blurry and I couldn’t maneuver the app, so I just went to the home screen without closing it, and then completely removed WhatsApp. I have had far too many people on dating apps try to get me to just use WhatsApp with very suspicious habits. Do yourself a favor, don’t do it..Version: 23.14.79
✓ Dark mode on ios 13Apple has introduced dark mode in iOS 13. Pls implement dark mode functionality in WhatsApp too that can get controlled by the OS level feature..Version: 2.19.92
✓ Harvest personal dataThe latest update will harvest all your personal data to facebook.Version: 2.21.10
✓ Missed CallNew updated.. I cannot receive missed call notification....Version: 2.18.101
✓ Security Updated???Your most recent update, which was supposed include the security update following the NSO group spyware and rolled out Monday May 13/19, makes no mention of it. I am aware Facebook (who owns Whatsapp) has made a server-side change to address this significant security breach however I would like to be informed/assured that the latest Whatsapp update rolled out does in fact address this serious issue..Version: 2.19.51
✓ Is this just me?I have been a user of WhatsApp for multiple years now and I have never had an issue with it. Conversations are easy to start and I just love he whole concept and design. However, recently, one of my group chats has gained an extra 2 members and this is where the problem started. When I added them in, it worked smoothly as per usual, but a couple of days ago all the names in the group chat appear to have been added again. Therefore the original number of members has doubled, but not with new people. I have tried to remove everyone and re add them, but it doesn’t solve the issue as once people comment and message others in the group chat the names reappear and continue to show two of the same person. I don’t want to create a new group chat because that means that all the fun and interesting conversations we will have had will be removed from the new one. Has anyone else had the issue? Any ideas how to solve this? Please fix this issue.Version: 2.18.31
✓ Needs to have multiple accountsKinda disappointed you can’t have 2 accounts or more on the same iPhone using the same number. I would’ve liked to see the option as I use this for family and friends and was gonna be using this for my side hustle to talk to clients. But looks like I will have to invest into something else..Version: 23.1.75
✓ Problems with iphone12I’ve just updated from my iPhone 6 to an iPhone 12. I never had any problems phoning friends overseas on the iPhone 6 but having tried to phone someone in another country this weekend,I could not get through and I don’t know what it said because a message appeared very briefly on the screen before I could even take a screenshot. How can I address this to allow me to communicate with my overseas friends and family with WhatsApp? Normally, I would give this a very high rating but from going to something simple on my older iPhone to now an issue, has just been very frustrating. I have tried to address the problem but it has been very time-consuming and unsuccessful..Version: 22.14.74
✓ Banning issueI started using WhatsApp because a couple of friends used it. I created an account with my personal phone number and I sent three messages to a friend saying that I have finally gotten an account and for them to have a good night. That was all. The next day I see that my account is “not allowed to use WhatsApp”. I think oh maybe it has to do with some privacy or contact restrictions I have on my phone. No. I look through all restrictions I could possibly have, none are turned on. All I sent to that friend was notifying them that I got the app and for them to have a good night. No cursing. No explicit language. No explicit photos. Nothing that would trigger their terms of service yet I got banned. I tried deleting and re-downloading the app, but when I enter my phone number the ban message was still there. I appealed to get my account unbanned earlier today and granted I may get a reply from them later. But it is still extremely annoying that this happened. I’ve seen other replies, talking about the same thing. Can someone please tell me what I did to get my account banned because I have absolutely no idea..Version: 23.21.0
✓ Pretty goodGreat app, but it would be really helpful to be able to start a group video call with everyone in a group with just one button within the group chat. Currently, you have to start a new chat with one person, then start a video chat, then add more people to it. Also, it would be helpful if you could more easily see, at a glance, who has seen messages you’ve sent to a group..Version: 2.18.81
✓ Facebook ruined itWas great, but sharing data with Facebook is a no from me..Version: 2.21.10
✓ Lost almost all of my previous chat 😰😥!I love WhatsApp and use it all the time, but just recently I got a new phone and had to switch it over then it kept logging me out often, the last time it logged me out when I got back in it didn’t have any of my previous conversations or contacts only group chats and all of the conversations in those chats were gone too!! I’m so upset 😭. I’m hoping that someone can help me please?!!.Version: 23.23.77
✓ No PrivacyAfter I had to accept them getting my contact info, locations and all that stuff I deleted it. I’m not on any social media platform except for Signal now. At least Signal stays encrypted and doesn’t want my info..Version: 2.21.10
✓ Compromising personal data.Compromising personal data without consent..Version: 2.21.10
✓ PoorA few weeks ago my number was permanently banned and after two emails to the WhatsApp support email they stated any more emails wouldn’t be read or responded to. From those two emails I still didn’t get any explanation as to why I had been banned or if I could get my account back but what I was told was to read the terms of services. Not too much time later I was unbanned however I didn’t receive an email saying so and the only reason I knew I was unbanned was simply because I tried to sign in again and it worked. Now a small quality of life thing is that the only way I can change my wallpaper is when I go to the settings and change it from there. If I try to change a wallpaper via looking at a contacts or groups details, selecting the new wallpaper and confirm it doesn’t actually change it and nor do any other of those custom settings actually work..Version: 22.9.76
✓ No support for dark themeSupport iOS 13 dark theme..Version: 2.19.92
✓ What’s happening with security?I love(d) WhatsApp - because I was under the impression messages and info were fully protected, secure and encrypted. So, What’s App has been hacked according to news reports. What’s been done to sort this out please? Do we need to delete our accounts - or would you even tell us? What security fixes have been put in place and what checks have you done to find out which accounts were hacked? Have you let these people know or do you plan to? Please respond. Thank you..Version: 2.19.51
✓ Now shares data with FacebookThe new policy change has user data shared with Facebook. I suppose it was inevitable, but a hard pass for me. Uninstalled..Version: 2.21.10
✓ Bring back our old stock WhatsApp features including new features tooPlease I'm giving WhatsApp 3 star because of the recent iOS update it's not so good to be honest. Talking of the status update I can't select and delete all my status updates at once I can't even search for the particular status I wanna view. It's hard to now navigate through WhatsApp like it used to be like noo we don't want this please return WhatsApp with the old status update style. The new update is cool and stuffs but please there are some things that makes WhatsApp special you're taking them away already Mark! Work with your team and make WhatsApp a better place for us and bring back our old stock WhatsApp features including the new WhatsApp features too. WhatsApp is cool if you retain the old quality but add new features to it. That's why iPhone is still the best still the same old Apple but new features on every new phone released. Mark and the Meta team please create a better WhatsApp..Version: 23.20.1
✓ Badges… fix your app, Meta!!!!Unread messages badges still disappear if you open the app and then close the app before you open the message within the app. Even worse, if you are chatting to someone and you receive a message in another chat but close the app before you read it, there are never any badges on the app on the home screen! And before I have a Karen telling me to check my notification settings, it has nothing to do with that. The badges work, they just disappear before the messages are being read. This is a known software fault in WhatsApp. It’s been broken for years and there are thousands of people reporting the same issue. I remain unsatisfied by the this app and Meta..Version: 23.5.78
✓ Still not syncing contacts since iOS update months agoWhen IOS updated several months ago, one of the features that was affected on WhatsApp was the option to sync contacts. I called Apple then and they informed me that each app provider must update their security profiles to be compatible with the new IOS. There have been 2 updates of IOS since then and still, WhatsApp hasn’t got with the program. Utility of WhatsApp has gone down as I have to research each contact to try to even place a call to them. Numbers that are in my phone book don’t register so it’s difficult to know which contact is which without that extra step in research. Furthermore, I can’t save new numbers directly from WhatsApp to my phone. This is quite frustrating. I have never left a review on this app before and decided that 5-6 months of this is enough. Can you please update your app to resolve this issue with iPhone!.Version: 2.18.102
✓ Privacy policy changeNo longer face the option to block Facebook from sharing data with WhatsApp. No longer using this app. Breach of privacy.Version: 2.21.10
✓ Standard helpful feature missing - please consider implementingWhatsapp is my go to for communicating with friends & family around the world. The most & only annoying thing is that once you open the app the unopened messages notification badge disappears so it is easy to miss unread messages (whether unopened or marked unread). All other apps keep the notification minus those messages you have dismissed. I would love for this to be improved by the development team as it decidedly makes the app less user friendly & less helpful..Version: 2.21.131
✓ Assigning Purchased RingtonesI am writing this because,, the suggestion from Apple support, which was to provide feedback, lead me to the App & it’s, Auto Bott’s suggestions for resolving the issue. The issue- Not being able to assign a Purchased Ringtone to contacts on WhatsApp. This had already been established in my discussion with Apple support. 5 BIG ⭐️⭐️⭐️⭐️⭐️for great support by 🍏. Sadly, “Meta” chose to not be supportive. Not a big surprise, not even a little surprise.🤨😔🙄 It’s yet another example of a organisation who believes that, it can treat people with contempt. All I wanted to do was provide feedback that would, in the opinion of both myself and the 🍏support team, added another beneficial feature to the app. Maybe 🤔 they might read their reviews, let’s hope they do. 🤞🏼🙄🤷♀️………..Version: 23.14.0
✓ Issue seeing/finding the icon on my phone desktop?I have loved this app for 2 years now but today it went into ‘waiting’ mode like it was going to update and nothing happened for two hours so I uninstalled the icon on my desktop and reinstalled it. Now I can only access the app through opening it in apple App Store? The simplicity of the app is lost when I can’t use it conveniently and I now don’t get notifications either? Awaiting an update to correct this. Thanks!.Version: 2.18.93
✓ ProblemI have one problem here, whenever I send a message to someone there is only one tick mark even though the internets are perfect for me and the people I text. The thing is when I’m texting in emergency my text only has one tick mark so they can’t see it. Please fix this fast if possible. P.S the other things are working perfectly and I’m loving this app it is so useful. Thank you..Version: 24.6.78
✓ UnsafeFacebook introduces a new mandatory update to give away even more data of yourself that they can sell. Disgusting..Version: 2.21.10
✓ HelppppppMy mums WhatsApp has just started doing this: she cannot type in reply to WhatsApp messages, she has an iPhone 8. She’s rebooted and uninstalled & reinstalled Whatsapp but still cannot type and response to messages. She can send photos, she cannot use the dictation function, However, she can type when she initiates a chat and reply but as soon as she exits that chat, and goes back in, she can no longer bring up the keyboard to type. Any help??.Version: 2.21.40
✓ The same stupid thing of every monthLots of updates every week for nothing, this is the same app since beginning. Don’t update it anymore if you do not have absolutely nothing to update..Version: 2.20.20
✓ Not opening a chatSo me and my friend were talking and I put too much emojis I didn’t even get to send I kept copying and pasting u until it makes a long paragraph because I wanted to try something but it just lagged and then I left WhatsApp and went back onto it and clicked on the friend I was texting but it didn’t open. Every time I click onto our chat, it doesn’t open it just lags on her name then I need to get off WhatsApp and on again I also turned off my phone and opened it again and still the same problem. I could open other peoples chat but not me and hers. It does let me go onto her contact info when I long click on her name but when I tried to get back onto our chat it wouldn’t work I even tried to do the chat search and it wouldn’t work. What would only work is the media,links and docs and the starred messages so please try to help me out with getting back onto our chat.❤️.Version: 2.20.81
✓ Dual account support for iPhone XS/ xs maxPlease bring in options to run two accounts on 1 phone as the phone is dual sim itself.Version: 2.19.21
✓ Voicenotes button always fails and stops recordingUsed to love this app but awhile ago, the layout changed and the voicenotes recorder button is now too small and doesn’t work properly. I’m forever half way through recording a message to find that it has stopped recording which is so frustrating. Why is the button so small now?! Suspect this is half the problem as the button is so tiny the screen thinks you’ve removed your finger when you havent. This is so frustrating I’m thinking of talking all my friends and family into moving to a different app..Version: 22.19.78
✓ Oct 30th still waiting for dark modeWhere is dark mode? Why is it not compatible with ios native dark mode and why does the app not have an in app dark mode toggle? Did Whatsapp miss the global memo?.Version: 2.19.112
✓ Needs 1 changeI love this app, but 1 thing I wish they would change is their notification system/inability to get calls when I’m on another cal. Sometimes I’ll be on a phone call from my actual phone, and then when I get off the phone an hour later, and if someone from WhatsApp is trying to call me, it’ll say “Missed Video call from____”. To me, it’s annoying how if I’m automatically on a phone call, the WhatsApp video call won’t go through period. WhatsApp should let the video call go through, so even while I’m on my phone during another phone call, and I see someone calling me, I can answer the other. Sometimes it’s important and I need to answer because it’s family from another country, but I never can because WhatsApp automatically tells them I’m on another call, but doesn’t notify me. Fix it. Please. It works with audio calls, why not do this for video calls too?.Version: 2.18.100
✓ Zero starsZero stars for forcing us to share data with Facebook. Switching to Signal after 10+ years with WhatsApp. What a shame!.Version: 2.21.10
✓ .I've done nothing wrong and WhatsApp is my main messaging and communication app, use it to study, work and most important to keep in contact with my immediate family members who live far from me in another country, i have never done anything illegal or against their policy on there and I'm desperate to get my account back. And I've not used any unofficial app I've always only used the official app. At this point I don't even know yet if it's a permanent or temporary ban I've sent hundreds of emails since this happened more than 6 days ago, l've tried everything I could imagine to get in contact with support and I've not received a single reply. I have not know from my family for days because of this and is starting to frustrate me more, the only option I have left is keep sending messages through Instagram and Facebook as well and even post this here because I don't know what else I can do since this was obviously done by mistake. I cannot change my phone number because this number in linked to way too many sites..Version: 23.25.81
✓ Not user friendly for end-to-end encrypted backup passwordWhat’s app is not user friendly in the case of iCloud backup end-to-end encrypted password. I am stuck in the what’s app after install in my new iPhone. I couldn’t have chance to access my old iPhone so I can’t change the encrypted forgot password. To using new iPhone app needs to allow user to get in their account. For me only allow to check the phone number and it’s directly came to iCloud Restore back up. If I turn off iCloud or my iCloud account also not allow me to get in my what’s app account. It’s showing if I skip to restore I can’t restore backup anymore. Now what’s app is not user friendly. Restore backup what’s app is a user decision. But here what’s app only deciding what we need to do. If it allow me to get in my account then I can change or turn off my encrypted password for my backup. Now I am hate to use apple product and what’s app. What ever user safety or protection need to give some option to check the correct user to use what’s app. In future I won’t recommend anyone to use what’s app and apple product. Best to use text message in any device. End to end encryption is too frustration.Version: 24.3.76
✓ Not secureIt is not secure.Version: 2.21.10
✓ WhatsApp freezing on iPhone XRecently I've been having some trouble with it on my iPhone X. It freezes once I open it and no matter how long I wait for, it doesn't unfreeze. Force quitting the app, restarting my phone of powering the phone off then putting it back on after some time doesn't help. sometimes have a few seconds after relaunching it to move around before it freezes again and that It helped me resolve it the first time it happened by deleting over 40 GB of media from chats. Now it's started freezing on launch again and I can't even successfully delete any media from my WhatsApp to try to fix it. have a lit of free space on my phone by the way, so I'm not sure what the cause is. It happens so suddenly. One moment I'm using it, the next moment, it won't work no matter what. still see the notifications from messages coming in, but can't do anything about them..Version: 22.3.76
✓ Whatsapp update experienceWhen you alert your customers that there is a new version, and the current version is about to expire, and you provide a hyperlink for the customer to press thinking that it will take them to the AppStore to update said version, please ensure that link actually works in redirecting customers to the AppStore to update the app. Instead, all it did was exit the app and customers then needed to open AppStore and search for the app… Really frustrating and not helpful. Please improve the experience for the next one..Version: 22.1.73
✓ Very bad update for StatusI never had the urge to put a review about an app that is already tested and proved for so many years but this last update is a completely disaster, and I'm talking about all the new user flow and interactions in the "Updates" tab. Why? Why did the dev and design team need to change and already proven Status user flow? This is bad... And I'm saying this in the most sincerely way possible. It's a completely mess, it's a lot more complicated and counterintuitive. A backward evolution. In what scenario showing my own statuses in the same way as the others instead of a list, and hiding the options behind three little dots in the views panels is better? And hiding the publish options in a menu behind a plus icon is better than having two separated buttons always visible is better? Please roll back to the previous method. Please! Don't change what already works for everyone. Please!.Version: 23.18.78
✓ New Updates Are TrashFirst: Before i was able to see the # of people that saw my story without having to log into the actual story….. now I cant… what are you doing? You’re making WhatsApp into a little version of Facebook, did you see how many stars Facebook has on Apple Store? It’s almost -1 on top of the fact you can’t even express yourself cause y’all block our accounts….ridiculous!!!!! Second: I do not want any channels. I stay away from social media not to have to see any of these ridiculous celebrities and their nonsense…. Now i have BadBun ny displayed to be followed…… why? You need to make an option for people to TURN THESE OFF! I didn’t like it on Facebook and I don’t like it here. It’s gotten to the point i don’t even want to have WhatsApp anymore and I’ve had it for over 12 years……. Stop trying to perfect this and perfect the signal and audio/video quality. Some of us are old school and don’t want to look into celebrities…. I only watch my contacts stories…. Third: If you keep adding more “technology” to this app a lot of people will stop using it…. Mark my words…. We liked the SIMPLICITY of the app, how easy it was for us to communicate with our families in other countries…. Now it’s like i said in the first paragraph “a little version of Facebook” we don’t want that….. we want silence and privacy…. Not that we can have all that with y’all anyways…...Version: 23.19.76
✓ Plenty of room for improvementAs an avid user of social internet media , I found WhatsApp is lacking in many convenient features offered in other apps. I use Facebook when I want to express some thoughts, events etc. But FB Messenger is not efficient in quick text, so I still resort to 20 years old practice in text msg like in Nokia phones. WhatsApp is subservient to the features offered by WeChat. Understood that WeChat is by Tencent in China, nevertheless the features are amazing. The Moment posting functions are like Facebook post. The conversation wether individual or in chat groups are more user friendly than WhatsApp. It allows recalling a wrong message sent in mistake. Attaching files and emojis are awesome. My only complain is that once viewed in one device the message cannot be reviewed in an other, which FB allows all history conversation once logged in. I lived in America over 47 years. I highly recommend friends to use WeChat for daily contacts over other apps..Version: 2.17.61
✓ Banning Of NumbersI was using WhatsApp alright until i woke up one morning to meet the message that my number has been banned from using WhatsApp. I haven’t downloaded any third party apps and my account is free of scam or any form of spam. No one has reported my account either and all of a sudden my number has been banned. I requested a review but was told there is nothing they can do about it and they had no reason to give to me as well for banning my number from WhatsApp. The only option i have now is to sign up with a new number and this apparently that means i’ll loose my previous texts and chats with friends from my contact and this is really bad!! I tried signing up again with the same number and I was told to wait for 12 hours to be able to verify my number with the one time password (OTP). Even after waiting all that while, I still couldn’t get my account unbanned and I’ve sent various emails to the support team but still no positive feedback. Where is the Credibility??.Version: 22.21.77
✓ **UNSAFE DO NOT USE**My account and multiple people I work with all had our accounts hacked on the same day. WhatsApp claims that when you verify your phone number, any accounts still logged in on other devices will automatically log off, and they will have to verify your phone number. This is not true, for the people that hacked our workplace was still able to use our numbers and impersonate us. We have screenshots and a record of the times on Reddit. Not only did they take over our phone numbers, but they also changed the six-digit security pin and the emails associated with our accounts. Customer support does not exist. There is nobody to talk to. You can send an email, but you’ll get an automated reply. They said that you could wait seven days to log into your account without a six-digit pin and delete your account that way. So while you wait the seven days, they have full access to your account and number. WhatsApp is only end-to-end encrypted, meaning all messages are stored on the device that initially sent the message. Everything else can easily be exploited to gain access to your account. This severe security flaw has been used repeatedly with the addition of zero customer support..Version: 22.24.81
✓ Archive UpdateThe new update on archived chats effectively mutes them, and unlike even muted chats new message don’t come up in the inbox at all, although there’s a small archive box at the top it’s hard to see new messages and there is no notification at all, meaning now you have to keep all your chats active in your inbox to get notifications. However if you’ve already archived chats just to keep your inbox clear you are now missing important notifications! This should have been done for muted chats, you mute a chat because for a certain period of time you don’t want any notifications from them, they can easily go into a separate folder without affecting how you are using WhatsApp. Archived chats are an easy way to tidy the inbox and keep it organised so that only chats you need to reply to or take some action are open, sometimes the inbox is completely empty but doesn’t mean you don’t want a single notification. As soon as you get a new message from an archived chat there should be a notification and it be in the inbox so you can either leave it there if it’s needs a further action, or you can respond or quickly archive again if it’s not needed, knowing that if something important comes up again you will still get notified of a new message immediately but your inbox is organised, tidy and easier to navigate. Hope this is changed quickly as it makes WhatsApp so much less organised and efficient..Version: 2.21.150
✓ New update Terms and Privacy PolicyI uninstalled the app. I don’t want to share anything from WhatsApp to Facebook..Version: 2.21.10
✓ Privacy thievesWith this new and stupid decision to crap on our privacy. Goodbye WhatsApp and goodbye Facebook altogether.Version: 2.21.10
✓ NotificationsWith the recent update, (mine came through on 17th May 2018) it’s come to my attention that when I receive a notification it no longer shows the name of the person messaging me - just ‘Notification’ instead of the name of the person messaging me...I can only tell who it is if I change the notification to ‘preview on always’ - why has WhatsApp stopped us from being able to see who exactly is messaging us now without having to be able to see a preview of part of the message! I liked the privacy of knowing who was messaging me without having to see half of the message, now I have to go into WhatsApp to see who messaged me and that’s not always something we want to do! Please fix this and put it back to how it’s been for years with just being able to see the name (not ‘Notification’) and not the entire message. And yes, I’ve tried several ways to find how to resolve this (using iPhone 7) from the internet to iPhones settings itself to no avail. If anyone has any advice, that would be great, thanks..Version: 2.18.52
✓ I can't send picture from iPhone XIPhone ex I can't send a picture I can't change anything in the picture I can't write anything in the picture because the frame is a large then I can get the frames bigger the frames of the pictures bigger then the screen please fix this problem because I can't send picture from iPhone X ⬆️ Now it's fixed this is update for this I have other problem sometimes everything applaud when I'm inside the app and I can't make everything move until I push volume up volume down and power to shut down the iPhone this is coming between every week every two weeks inside the app everything is freezing Hello, WhatsApp does not work with me now and I cannot move anything inside it as long as I am connected to the internet, whether through Wi-Fi or through 4G and it does not move until I close WhatsApp, then close all communications and activate flight mode, then enter, do not move inside the application and do not send to anyone.Version: 22.1.73
✓ Voice messagesI quite enjoy the app and use it regularly. The one thing that I find frustrating with the voice messaging is the “press and hold the microphone”. This can be very difficult as I’m generally sending voice messages as it’s inconvenient to type. The frustration of having a voice message delete itself because my thumb has slipped or moved slightly is comparable to standing on one of my kids toys in the middle of the night. I much prefer Messengers system of tapping the microphone button/symbol once and it records until told otherwise.Version: 24.2.75
✓ Don’t update... Am begging youWith this stupid new update, Let me just try to be brief: •You can’t delete multiple statuses anymore, you have to delete one by one, it’s a very long and exhausting process if you post a lot •You can’t mute statuses anymore, it’s now impossible •You can’t preview a status, thanks to the update, it’s also now impossible •You can’t search for someone’s status, you have to scroll till you find them, feel sorry for those with over 500 contacts •Channels are being forced onto users, literally you can’t enable or disable them, they’re always there and they’re annoying to look at, I follow no channel and I wish I could get rid of the channel tab from my WhatsApp, no one and I mean no user in there right mind asked for channels, this was WhatsApp, not Telegram not Instagram, WhatsApp is a place for close friends and Family, not a place for me to follow Celebrities and Companies... we already have enough apps for that. •If it ain’t broke, don’t fix it - When will Companies learn? To be honest I feel like they might charge users and make all the features they removed a premium subscription. The greed Big companies have nowadays, it’s no longer about user experience, it’s now about how to milk the most money out of a user’s pocket. I won’t be surprised if they do this •They added useless features that people will never use and removed useful features that people use on a daily.Version: 23.19.0
✓ PLEASEFor MONTHS now, when in call I cannot use speaker phone or video call my family overseas because I’m too low and they can’t hear me. I can hear and see them perfectly fine and they can hear me fine when it’s not on speaker phone or in a video call. It’s frustrating as this has been a problem for months, my family want to video call with me and whatsapp is our only way. This is isn’t a problem with my phone as when just using the normal phone everything works perfectly..Version: 2.17.80
✓ Does the jobSimple interface, and so ubiquitous that one has to have it nowadays. Works absolutely fine in terms of receiving and sending messages of all kind (text, videos, pictures). Unfortunately the developers still won't acknowledge they got notifications and badge count wrong. When you get messages on 2 different chats, and read one of them, the badge count should now say '1', as there's still one chat you've not read, but it disappears completely. Every other app gets this right, WhatsApp doesn't. Same thing with on-screen previews: the ones for the chats you've not checked disappear as soon as another chat is checked. Minor annoyance, but the WhatsApp team's complete refusal to acknowledge this (and their inability to treat any bug report in any other way than 'have you read our FAQ') is poor showing. Yes, I have read your FAQ. I have described the problem 4 times, and explained step-by-step how to reproduce it easily, and how it's not covered by your FAQ. Why bother with issue reporting of you're not going to at least provide a reason for things being the way they are?.Version: 2.19.70
✓ Overreaching privacy policyAsks for far to much personal information..Version: 2.21.10
✓ A huge bug on iOS versionToday I updated the latest version and I am able to write the review. I reached out to help multiple times regarding this issue but of no use. Such useless service. Now about the issue, you messed up something with iOS version. I am unable to change my number on WhatsApp. It always says I am not using the official WhatsApp, when I reached the help, your team gave me a link which redirects me here again and I don’t see any option to install as I already have the same app installed it allows me only to open. Till yesterday I could not even write this review. Whenever I clicked on write review, it used to say I am not owning this app. As I updated the app today, I am able to write the review now that means your team fixed something with this update. Next issue, as part of the above issue I took the backup my chat history to iCloud and deleted the account, hoping that will clear any glitches but while doing it WhatsApp completely deleted the backup from iCloud. How can WhatsApp delete my backup without asking for confirmation? This is ridiculous. I should be able to download the chat history with any other number..Version: 24.1.74
✓ Please stop mandatory updates!This is SUCH an amazing app BUT I so wish they would stop with the essential updates. I have an iPhone SE and am not in a financial position to upgrade my phone. I never have any problems with the app but constantly have to download bigger files and I’m sure one day The new version will be incompatible with my older phone. I just wish the updates were optional so those of us running older tech could continue with older versions of WhatsApp. Thanks 🙂.Version: 2.20.81
✓ Lack of supportVery unhelpful. Asked for help with an issue. Got a message saying they couldn’t offer support for that even though it was about visual changes they had made. Pointed this out and suggested a human respond (the first response seemed to not have read what I had written and armed an automated generic response). Yesterday they sent through a list of instructions to change back to what worked. I was going to do this in the weekend (two days away) when I had time and then respond to them/ask questions if there were issues with their suggestions. However, only a day later they said they hadn’t heard from me so were closing the link! Do they not think that people are busy, with other things to do in their lives? Why close it so early or at all? So unhelpful..Version: 23.15.0
✓ No chat backup if you change your phone!This App is USELESS if you’re counting on trying to restore your chat history when changing your phone! I’m livid - if I could give it zero stars I would. There is no customer helpline, only standard Troubleshooting guides, which all leave out the key info which they only say in their standard-form email reply :”We aren't able to help you restore your chats, documents, media files, backups, or call history. In most cases, the chat history and media files can only be found on your phone or the recipient's phone.” They omit to say this - funnily - in their marketing blurb about how you can backup all your data and restore your chat history from the cloud at the touch of a button. That is NOT true. The App does NOT systematically back up to the cloud, even if it claims to: it backs up to your PHONE. So if you change your phone, or SIM card, EVEN if you keep your number/have enough space in the cloud/connect to WiFi/ enable your iCloud Drive ... blah blah.. and do ALL the things you’re supposed to do, just FORGET about retrieving your data. SORT IT OUT WhatsApp - many customers are now writing about this problem. Your blanket claims re: backup are, frankly, misleading advertising. And your customer service is non-existent. Do better please..Version: 2.21.90
✓ Too many scam calls and sms can’t stop stranger from calling you.Every since I started using this app, am getting quite a bit of scam phone calls and sms from within the app and as well as to my phone number, I only downloaded the app when I saw the govement website was posting covid information on here. But the scam calls and sms come with the app is crazy, there is no option to hide your phone number and profile from strangers, also there is no way to stop calls from people you do not know. Also just had a look at privacy, there are a lot of data tat is linked to user. Better just delete the app..Version: 2.21.151
✓ Worst privacy policyI don’t want you to share my data with any other app, I am going to uninstall your app!.Version: 2.21.10
🙂 WhatsApp Messenger Positive Reviews
WhatsApp Messenger works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact WhatsApp Messenger.
⛔ WhatsApp Messenger Problems
