NAVER Map, Navigation App Negative ReviewsNAVER Corp.

NAVER Map, Navigation Negative Reviews

2.0
2.08626 star

Total 56 Negative Reviews

NAVER Map, Navigation App Complaints & User Negative Comments 2023

NAVER Map, Navigation app received 56 complaints, negative comments and reviews by users. Have you ever had a bad experience using NAVER Map, Navigation? Can you share your negative thoughts about naver map, navigation?

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NAVER Map, Navigation for Negative User Reviews

Hope you fix itThe app is easy to use for English speakers BUT after the last update it crashes after any search when you need to know the directions for the next place.Version: 5.1.5

Volume adj problem with navigationNavigation alerts doesn’t decrease volume of music playing in the background. Tried other navigation app in Korea and they worked fine Edit:Voice recognition caused the problem, as soon a s I turned off the “네이버 클로바” the app was able to adjust bg music volume for its navigation alerts.Version: 5.7.2

DisappointingThe public transport route finder is a good effort but it's spoilt by the lack of live bus and train arrivals. Other free apps by individual developers are available which show when your next bus is coming based on GPS tracking of the vehicle..Version: 0

Please let me switch the App language to Korean.I use my phone in english, but for maps, I prefer Korean language. Kakao Maps allow you to change the app language to Korean, can Naver do this too?.Version: 5.0.1

네비기능만한국에서는 구글맵이 안되어 앱스토어에서 다운받았습니다 그런데 대중교통이나 도보 등의 다른 기능은 전혀 안되는 듯합니다 불편하네요.Version: 4.3.2

Horrible, horrible updateThe new app is seriously testing my patience every time I use it. I hate that you can’t use the app in Korean if your iPhone’s language is set to English. I see how it can be a plus for some ppl, but I have used it in Korean for many years and English transliteration just seems so confusing now! Another thing - if the app is running in the background and I bring it forward to do a new search, the app just stalls! Most of the time I have to kill the app and open it again. Super annoying , especially when you are in a hurry..Version: 5.0.2

Pretty but not greatIt takes 2 versions to add language settings to a map? I like the new look, and at the surface it looks easier to use, but tabs for distinct searches make things easier sometimes. Specifically looking at bus info got harder with the new UI..Version: 5.0.2

Needs more subway integrationWould be more helpful if it would emphasize the usage of the subway as opposed to the bus system. I’m fine with using the bus. But I have a Subway right next to my hotel and I know there is an easier route to my destination using only the subway without using the bus entirely..Version: 5.7.1

Says English, has no English versionSays English, has no English version. That's about all I have to write about this app..Version: 4.0.8

Unreliable for public transit, hours of operation, and so much moreThis app is terrible for public transit. For example, it’ll make it’s too suggestion for a bus route, indicating that you’ll arrive at your destination in half an hour. But there’s no ETA for the bus, and you may actually arrive at your destination far, far later than half an hour..Version: 5.20.3

Its okayIts an okay up some improvements would definitely make it better. The bus stops are not exact, but close enough for you to know what stop is what. But ive been living in busan for a month and its helped me get by. The best advice i can give for using this app is just to pay attention to the stops and where your going. Also look at your surroundings, building may be wrong because they come and go so quick in korea..Version: 5.3.3

Please allow option to switch languagesThis was the best korean map before the update. The app does not allow to switch between Korean and English. 한글 searching does not work in English mode, and the only way to switch to 한글 is the change the default language of the phone. Please allow full 한글 regardless of the phone’s language settings..Version: 5.0.1

진짜.. 좋아하는 어플이거든요?국내 여행갈 때 정말 유용히 쓰고있어서 좋아하는데요 리뷰 안보인지 꽤됐는데 버그 체크좀요;; 업뎃했는데도 안보이는데요 일해주세요 젭알.Version: 5.14.2

Changed to English, crashes constantly.I used the app in Korean and it was wonderful. Now that it's in English it's terrible. It crashes, caused my phone to have problems and I couldn't choose whether to go by bus or subway. I deleted it after having it stop working when and making me late for an appointment..Version: 5.0.1

I really wanna downgrade to old versionI don’t want to give even one star... Plz fix this or just downgrade this app. I can find every place I search on old app. But now this became impossible and directions are totally fail. I searched direction I know how to go but it doesnt appear. Also I use english in my phone I wanna use this app korean because it is korean map....Version: 5.0.2

Is Korea still in 2012?After using Navar Map for a week while traveling in Korea, I gotta say that I’ve been quite spoiled by Google Maps. The app lags like we are back in 2012 and it doesn’t update as you move around the city. What happened to all the great software engineers who graduated from KAIST?.Version: 5.20.0

Used to be good, now unreliableUsed this app for almost 4 years and it worked just fine until now. They updated and it has become completely unreliable. It loses my track right before turns, reroutes me in directions that don’t make sense, and completely shuts down while in the middle of driving. Can be a safety hazard. I used to love it because it was easy to find places, gave good warnings about speed cameras and rest stops. Unfortunately, I can’t rely on it any longer. Hope they update it to fix the issues..Version: 5.13.3

Might be goodThis app might be good if i could find out how to get it to be in english.Version: 0

Consistently more buggyWhat was once my favorite Korean app just gets more buggy. For the last few months the back button stopped working and now I can’t view any pictures from places. Unacceptable. Please QA your app before release.Version: 5.21.3

Naver...Why did you change the whole thing? I mean, before it changed like now, it was useful to find a way to places I wanted to go. It had its own fashion and creativity. And it was easy to use too. But now, as I mentioned earlier, I DO NOT understand why you guys transformed this app into a weird thing. It looks like Google map, but it is not useful just like Google. Furthermore, It becomes too complicated to use as a navigation tool. I can’t even find the information I want! It just becomes chaos. Please change the whole thing back to the original..Version: 5.0.4

Terrible UXNaver may have the best geo dataset in Korea (I’m assuming); but the UX of this app is simply dreadful. You need to turn on a switch to know where you are on the map: whhaaat? Who thought about that? :-) that’s crazy. Come on, it’s a map app, I wanna know where I am. Plus this geoloc switch is a 3 states switch (none, GPS, GPS+orientation), which is even more awful. No icons are used, all buttons look the same and only use text. That’s not easy for the brain to remember text, icons make this easy. Also, the map is still a bitmap image. You guys badly need to switch to vector rendering..Version: 4.3.5

Great app but recent changes are strangeRecent language additions are good but they didn’t add the option to change language in settings, which is basic stuff (coming from a dev). Also the design changes make it look more like google maps, more streamlined and lighter in color tone. This is a map; should prioritize practicality not aesthetic design. I prefer the old contrasting colors so each item/road in the map stood out..Version: 5.0.1

All my saved data is gone 😩This app was a lifesaver back when I was visiting relatives last year. Sure, it lagged sometimes, but that was a negligible con compared to the pros. It was a reliable & informative app with great bus/transportation info. I barely used Google Maps at all during my time in Seoul — this app was my go-to. Then there was this update. The layout is may look a bit prettier, faux modern sleek-ish, but the functionality is basically trash. Plus, there was the added “bonus” of all my saved locations being deleted. All of my saved routes and transportation methods have disappeared. All of the places I noted down to visit or revisit at a later date are just gone, which is obviously upsetting. They shouldn’t have updated this. It was fine, better than fine, before..Version: 5.2.8

If you are a foreigner, this will do a great job getting you lostIf you're a foreigner living in Korea, you are probably using Naver because Kakao does not have an English version, and Waze and Google Maps don't work well here due to Korea's data restrictions. The problem is that Naver is a terrible app. It's AI is awful. The worst feature (by far) is that it constantly tries to re-route you in directions that make absolutely no sense. It simply refuses to stick with an initial route. It will give you a different route every single time. I've given up on this app. You're better off just using trial and error..Version: 5.14.2

Nice appPls put english pls.Version: 4.3.7

Too many error, poor accuracyUseless.Version: 5.3.0

Not Accurate in English versionI am a frequent user of Naver Map. I have been using it for 7 years now, and I really like it because of its accuracy. However, the new version that supports English does not seem to have good accuracy in finding direction (길찾기), and it offers less alternatives in the public transit compared with the earlier version in Korean. I really I can switch back the version 😫😫😫.Version: 5.0.1

Worst updateIve been using the phone in the us and brought to Korea, and the phone is still set in English and the app store being us version. The app worked just fine before the update and now it is horrible. First of all, it takes forever to do anything, starting from locating myself and searching for places, and the app stalls occasionally. I also think it’s quite uncomfortable to translate every locations even when I search it in Korean(I have to double check because some places have different English name). I might give some credit to developers if they intended to make it comfortable for foreigners, but I think there should be an option to choose the preferred language. Optimization needs to be done asap and some improvements too..Version: 5.0.3

PleaseA working search function would be nice NAVER. Haven’t been able to search a street address or place in weeks, in Korean or English. When an auto fill result does come up, when I tap it doesn’t respond..Version: 5.5.2

How do I change it back to Korean?My app has updated and now everything is in English. I like it in Korean and want to change to change it back but can’t find the option. There’s no setting to change it back to Korean?.Version: 5.0.0

A lousy navagation appThis app has gotten my friends and I lost more times than I can count. It's a terrible navagation app. 1. Constantly loses its bearings inside Seoul 2. Turn directions are imprecise especially for Seoul, you constantly enter the wrong lane. 3. The most aggravating part is that the AI is awful. It refuses to actually follow the route you want, and constantly reroutes you for no reason, and often in the most nonsensical way. No wonder Korea bans Google, Google Maps would absolutely crush this lousy app. You are better off just using trial and error and memorizing the route. This app is practically worthless..Version: 5.14.2

Distracts driver. Talks too much.Very annoying navigation app. It tells you 3 times about turn, speed limit etc. approximately 800 meters before, 400 and 100. While it tells you about turn or something else you cover the distance and it’s time to tell you again and then third time. So, it continuously talking about everything and distracting a driver. There should be an option to limit number of times that app tells you about everything. Ones more then enough..Version: 5.11.0

Wrong roads, gps, speed cameras missingNaver maps has frequently taken me down back roads with terrible conditions or narrow single lanes. Many speed zones are incorrect and speed cameras are not listed. Not a big deal unless the road changes speed and you can’t tell and then there is a camera. Boom ticket. Thanks Naver..Version: 5.14.2

Give us language options to change back to korean. Stop app crashesPlease display more information on the map. And, more importantly, let us change it to the language we want. I want to see it in Korean, just because my phone is in English it doesn’t mean I want it in every app..Version: 5.0.1

Keeps crashingIt keeps crashing when I try to save a location.Version: 5.6.1

DO NOT UPDATE to 5.0.2/ you can change languageI miss the old vesion of this app. earlier version was very much simpler and user friendly. but, the new interface is totally awful..!!(looks messy&hard to get directions) so disappointed. *FYI, you can change language in settings(menu->settings->language settings).Version: 5.0.2

앱 오류버스정보 확인 x버튼 종료 후에도 맵에 노선 정보가 남아있어 앱 사용시에 헷갈립니다.Version: 5.10.4

Great except CarPlayMy favorite navigation app for Korea. Dual lingual and easy to use. The problem is I use this for my motorcycle via CarPlay to stay off the express ways. Update 5.15.0 has left me with a blank screen when using CarPlay so now I have to find a new navigation app with English and CarPlay..Version: 5.15.0

아이폰6s에서 전혀 실행이 안되고 바로 꺼져요아이폰6s에서 전혀 실행이 안되고 바로 꺼져요.Version: 4.1.5

Suspend accounts for no reasonI download and install the app in preparation to go to seoul. want me to sign up to mark places, ok no problem. upon arrival i launch the app, they have banned me. travelers use rome2rio app instead.Version: 5.5.2

App is useless!This app is useless! I cannot search for anything and Naver maps won’t pull up a location I’m searching for. If it does then it freezes before I’m able to find directions to wherever I’m going. I thought the latest update would fix this problem but it didn’t!.Version: 5.5.2

Very unreliable and unstable and just wrongThe route changes every other minute for no reason. The route is also sometime just wrong making the trip MUCH longer than needs be..Version: 5.14.0

업데이트하고 길찾기가 안되네요업데이트는 편하게 바뀌는거 아니었나요 업데이트 하고 어떻게 사용해야하는지 설명도 없고 길찾기는 안되네요ㅜ.Version: 5.3.6

Not sure why the language changed?I have been using this map for months in the English setting and all of the sudden today the map content shifted to Korean. They layout is still in English, but the content on the actual map is all in Korean.... I have tried to fix it many times..Version: 5.10.0

Was okay but now keeps crashingMy naver maps application was working okay until today, now it crashes within 2 seconds of opening it. I’ve tried redownloading and restarting my phone, but there’s nothing I can do to get it to work.Version: 5.8.4

Update horribly screwed upEver since the long awaited English update, the app always failed to find my location. Even worse, when it does in a few cases it cannot even track the road I’m driving on. What an embarrassment! You update an app with language support but then decide to fiddle with perfectly working GPS location trackers. Well done Naver! Never change! You’re a disgrace to Korean tech builders..Version: 5.5.0

안깔아도 되는 앱갔던길 또 가고 잘못들어서 다시 나오고, 살빼고 싶은 사람 쓰면 되는 앱입니다 막다른 길을 마주하고 싶을땐 주위를 안보고 앱만보고 걸어가면 됩니다, 환장하는 앱입니다 차라리 택시를 타세요 걷지말고.Version: 5.4.1

Suspended my account without helpDuring my extended stay in Seoul, Naver suspended my account due to 'suspicious login,' and despite appealing twice, they said my account doesn't belong to me and there's nothing they can do to help me. I lost all of my saved locations within that account. Their phone support line lacks international language options, and the website lacks a help desk ticket system. The app cannot export/import saved favorites. Otherwise, for public transit routing and timetables, it is the best app I have found.Version: 5.20.2

Siri shortcut should be supported in order to make it instantly accessible.Siri Shortcut support could make this app bigger. Users should be able to instantly start navigation to the most frequently destination by simply saying like “Drive home” or “Drive to work”. This was already possible with Apple Map..Version: 5.2.6

Terrible updateThe old interface was simple and efficient. This is not even an update; it’s like having to use a new map application. Korean transit station names are no longer listed in Korean and we are forced to use the English version. The layout is overly complex and it is very difficult to switch between different sections of the app quickly. I have used Naver maps for over five years but this recent update has forced me to look for other options..Version: 5.0.1

대중교통 찾기 안됨아이팟터치에서 대중교통 길찾기만 안됨.Version: 2.7.0

Pins disappearedWhere did all my pins go? This latest update is terrible for me as foreigner living in Seoul. Naver maps was my life saver and now all of my pins are in their lists but not displayed on the map and I don't know where anything is. Please go back to the way it was before!!.Version: 5.21.4

Fix please!The app freezes every time I try to view any image from somewhere and to continue using the app I have to close the app, same thing happens on Iphone..Version: 5.21.3

Pointless sign-inWhen you try to sign in via Facebook and provide your credentials, it makes you create a new account with a new user name and password anyway. What’s the point of signing in via Facebook, then? Tried to delete the account and it was unresponsive. Didn’t bother finding out what the rest of the app is like. What’s the point if they can’t even get the first step right?.Version: 5.3.3

Allow searching using HangulAllow searching using Hangul even when using the English interface. Kakao maps allows this..Version: 5.0.2

CarPlay and podcast/music interruptionsI have been using Naver for many years, and was quite satisfied with it but few months ago i start having an issue with it. When i drive long i use CarPlay in my car, use NaverMap for navigation and usually play some music or listen to podcast. My problem that music or podcast stops every time NaverMap announces something, once announcement is completed, play restarts. I would like to have option to have announcements play simultaneously with podcast/music. I did not have this problem in the past, but after an update several months ago i start having this issue. I would appreciate if you could fix this. Thanks.Version: 5.21.3


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