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FlightAware Flight Tracker App Complaints & User Negative Comments 2024
FlightAware Flight Tracker app received 71 complaints, negative comments and reviews by users. Have you ever had a bad experience using FlightAware Flight Tracker? Can you share your negative thoughts about flightaware flight tracker?
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FlightAware Flight Tracker for Negative User Reviews
✓ FairAll is fair... Not too bad but somehow the date format is hard coded and does not work according to phone settings! This despite the fact that it supports Metric and Celsius. Only Americans work with the idiotic notation of M/D/YY, others follow logic..Version: 5.4.2
✓ Used to be betterFlightAware was my go-to source for flight info. But they have made recent changes making the app less helpful. They no longer provide inbound plane information, which was so helpful. Bring it back please!.Version: 6.7.4
✓ Dates?Even though it’s 9 th sept the only date I can select is 10 th. Not much use to me as I’m flying today. Plus when I select a flight number it just gives me the history and no upcoming flights. Why?.Version: 5.6.4
✓ Flight aware flight tracker.I use the tracker on my PC and on my Iphone and, latterly, on my Ipad. I like it but it disappoints me in that there is limited New Zealand coverage. I accept that regional flights may not carry the necessary equipment but I sense that some main trunk carriers drop off, too. It is disappointing that most main New Zealand airports are missing. Christchurch, Dunedin, Queenstown come to mind - for the Iphone and Ipad app. Oddly, I can see some flights out of the missing airports on the desktop version (ex the weekly magazine. It's a potentially good app but needs to be improved for this consumer. Snce writing this, I have been emailing the developer over there being no aircraft images on the Iphone and Ipad versions. They advise they are looking at. But this has been over several weeks. I will be removing this application from both devices..Version: 3.0.2
✓ Need LIVE ACTIVITY on iOS 16/iPhone 14 Pro MaxUntil now this app doesn’t have support for the live activity Apple developed. It should have support for the live activity and also for the dynamic island so we can track the flights on our lock/home screen LIVE..Version: 6.10.2
✓ Saved flights are pointlessWhen saving a flight, and going through the process of selecting a flight for a particular date, when looking at the information for the upcoming flight it makes you re-enter all the same information even though the flight has been “saved” for notifications in the future. Additionally, somehow flighty which used the FlightAware “firehose” data can show you in their free version the landing and takeoff of flights accurately down to the runway whereas the FlightAware tracking seemingly ends the second the plane is not in the air. The UI is barebones and acceptable and not exactly intuitive, clean or well-organized. Again if they could mirror some of the UI of the Flighty app that would be great. Also they should make it clearly apparent the age of the plane being flown as well as the model once again a great feature of flighty. This sounds like an advert for flighty, but I find that the raw data provided by FlightAware is still the best and all FlightAware features are free for general users, so I would love to see these changes! Thanks!.Version: 6.11.0
✓ Good info, but display issues make barely usableThis flight app has a wealth of information. Almost too much, and although recent changes have made it easier to navigate it still is complex. The real problem with the app is that so many screens are poorly formatted for the text they contain. Text overflows the space allotted to it. Sometimes this just looks ugly, but often text overflows and covers buttons. Then the buttons don’t work and the app becomes unusable. The only way to get it working again is to force-quit and start over. This has been happening through many generations of the app and they just don’t seem to get a handle on the problem. I guess there’s a problem with all that complexity..Version: 5.6.1
✓ DisasterUsed to work fine up until a year ago. Now it keeps turning off after about 20 seconds. Plus too many ads interfering. Wouldn’t recommend this anymore..Version: 6.6.1
✓ Can’t loginCan log into the website fine but the app just says my details are not correct. Did work previously but clearly something bugged in the app now..Version: 6.11.0
✓ Video ad every 15-30 secondsI tried using this app but the same video ad kept popping up, despite watching the video ad in full, moments later it popped back up again. Delete, even though I am willing to pay for no ads, the way they annoy you with constant ads to try and force you to pay is not cool, so out of principle I won’t pay for an ad free subscription..Version: 5.4.2
✓ Errors upon errors the one time I use it.It was great but recently, not so much..Version: 6.8.1
✓ Stop the flashing motion adsThis WAS a great app until FlightAware added the ads with motion and flashing. If I want to see flashing lights and scrolling marquees I can go to Vegas. Plenty of that there. I understand that ads are a present day reality but the ads with distracting flashing motion are equivalent to the customer getting flicked in the nose repeatedly. Stop it. I know you want customers to pay to have ads removed. Flicking them again and again in the nose until they finally have enough and give in to pay to have ads removed won’t work on most. Most will just delete the app and find another app. Please return the app to some civility. Stationary ads are fine and don’t annoy the customers as well as get the message across in a more effective manner. Thx, jrf.Version: 6.15.0
✓ Can’t trust ETAsThis app gets a lot right. The ability to set alerts for flights you’re meeting is a great concept that is well-implemented in parts. However, that feature set breaks down at the most critical stage— the arrival time. I have received alerts that a flight is in the air after a delay. In my Notifications Center, a revised ETA is provided. However, in the app, that new arrival info is not updated. Why isn’t it synced across both locations so that I can rely only on the app? Other times no revised notifications are received. I’ll be at the airport at the appointed time. Just as I’m expecting the app to show “Landed,” it updates and pushes the arrival time out by 30 minutes or more. If a tracker app is that unreliable, it becomes worthless. Update: Based on developer's response re update to app, I'm happy to try the latest release. Thanks for the patch..Version: 5.6.14
✓ Good, butWhy is all flight data in metric? Aviation works on Imperial measurements. Feet above sea level, nautical miles, statute miles, inches of mercury, nautical miles per hour, Mach speeds. Metric conversions just lead to misunderstandings..Version: 5.6.13
✓ Can’t register, that screen is frozenUsing iphone pro 13 max with latest software..Version: 6.11.0
✓ App is now rubbish with ads covering the main page every 10 secondsThis app was great- would have previously given it 5 stars and been prepared to pay for it if not annoyed by surreptitious ads which now cover the screen every time you change view between flights, ETA, airports etc Will be deleting this app - plenty of others available - don’t download if you want to avoid the frustration and the fact nobody mentions there is an in-app purchase or forced premium version. Developers trying to hoodwink their customers outsmarting themselves me thinks! Au revoir!.Version: 5.4.2
✓ Airport closed - App says ‘no major delays’!Used to think this app was pretty good but just checked for information about my local airport whilst in holiday. There’s been a volcanic eruption and very flights went out yesterday. The entire airport is closed all day today according to the official news release. Thought I’d check FlightAware to see if it has any updates and it tells me there are no major delays or incidents. . ..Version: 5.6.1
✓ Virtually uselessDifficult to navigate interface, notifications didn't trigger. Valueless..Version: 5.3.1
✓ Why did this app change?!?This used to be my favourite app on my Galaxy S8, but when I bought an iPhone and downloaded the app it doesn’t do half of what it used to. Worst of all, the “flights near me” feature is nonexistent so I can no longer follow flights. Really pathetic..Version: 6.8.1
✓ Getting over complex. KISSDifficult to use. Opens up with no map of your area & airports. I simply want to see where the fire fighting planes are. Safety in knowledge of fire location..Version: 5.8.2
✓ DifficileEifficile a plannifier ou effacer.Version: 6.6.1
✓ Incorrect informationRyanair flight tonight 25 July was delayed on takeoff. Delayed on arrival by 30 mins and it says "on the way / on time " This ifs also often the case.Version: 6.6.0
✓ Airport abbreviationsHow does one discover (while looking at flight paths in the area) what airports these abbreviations stand for?.Version: 6.2.0
✓ Great tool, appalling UIIf you could ever design an app that makes it as difficult as possible to actually do what you want it to do- they have succeeded here. The idea and capability is great. The UI is appalling. Trying to set notifications is the most cryptic, illogical process, and every screen seems to have a different layout and unknown icons to achieve what you *think* you might want to do. Ask users how they want to navigate this app. This one has been designed by a blind person..Version: 5.4.1
✓ LayersThe weather layer never shows any weather.Version: 6.8.0
✓ Not badGood for tracking but I struggle in getting push notifications.Version: 5.1.1
✓ UselessI cannot search a flight if I don’t have the flight number! I choose origin and then destination and the response is ‘no flights’ even though I know the flight exists! Hopeless app. Doesn’t work properly at all..Version: 6.10.1
✓ Too many adsBasically an okay app. But it uses up a huge amount of your data with a continuous steam of google push ads. If there was an option for an ad-free version, it would a huge improvement..Version: 6.10.2
✓ Can’t create alerts..An error message still keeps coming up despite updating to the latest version, as per complaints of other users here..Version: 5.6.11
✓ Was a good appI have used this app with great success for the last 2 years. However after the last update I haven’t been able to track my flight or even see any other planes on the map. I’ve now switched to flight radar24.Version: 5.6.4
✓ ETAs no longer reliableUsed to be one of my favorite apps but ETA predictions have become highly unreliable. I’ve missed too many airport pickups to trust it and now use the individual airline websites. The app will frequently report a flight is on time for an arrival in 30 min for example when a quick glance at the map shows the plane is an hour farther away or minutes from landing. I’ve seen the app jump from on time to 40 min delay (and vice versa) while sitting at the cell phone lot at the arrival time. These changes were not caused by holds or spacing delays. The airline website had been reporting the delay for two hours. Following day flights are often shown with times that are 30-40 minutes earlier than the airline website. FA is rarely correct about the early arrival..Version: 5.6.14
✓ Needs work to say the leastHuge letdown considering the impressive web version. The flight search in the app is not very robust and rarely finds flights. Shouldn't need to enter airline name AND flight number. Painfully slow to switch between menu screens. The airport arrival/departure listings are confusing to read through and don't have all the flights listed..Version: 3.0.2
✓ Takes ages to remove consentIt takes over 10 minutes to remove all the consent options - this app collects a VAST amount of data for vendors as “legitimate interest.” Then an account as well. Not worth the effort..Version: 6.11.0
✓ Missing flightsThis app is not reliable as it misses out on flights coming into airports even though it’s supposed to be reliable it isn’t and it’s not worth having.Version: 5.8.2
✓ Enormously Frustrating appThe tracker said that the flight was coming at 8:55 but it was actually coming at 10:04.Version: 5.6.7
✓ Alerts don’t workTrying to set up alerts for a single flight on a single day and I keep being told that it will trigger over 1000 flights a week and therefore I can’t set the alert..Version: 6.10.2
✓ FrustratingThis app has all the potential but fails to deliver. The idea and layout are brilliant but the bugs in it are extremely frustrating. After searching a flight, the app locked onto a flight of the same flight number and wouldn't let go, even tried shutting down and rebooting. It also fails to deal with flights that are scheduled but not yet boarding. I attempted t save a flight that was departing in 9 hours time and again it locked into one that had already landed. Very disappointing !.Version: 3.2.4
✓ Constantly crashes!When changing settings, app crashes. Viewing flights, any selection of flight details can cause crashing. I have never seen an app so buggy! What it tries to do is great... but the drop outs make it unworkable..Version: 5.7.3
✓ DO NOT UPGRADEThis app used to be good. As of an update around December 2019, you now need to give them your email address just to get push alerts. If you haven’t already upgraded, DON’T. If you have, like me you probably have no choice but to uninstall and find another app..Version: 5.7.3
✓ Getting ads although I’ve bought the ad free versionBought the ad free version a couple of months ago and now ads are back, and the theme is all broken.Version: 5.5.0
✓ Out of sync with the web siteI used to trust the FlightAware app but my wife and I were just trying to follow the status of our daughter’s departure flight to Newark and got two different stories from FlightAware. I was using the app that still showed the flight as on time and my wife was using the FlightAware website that showed a 3-hour departure delay. What’s up with that? I checked the app again and in the flight details block it showed the local departure and the arrival in Newark as on time but there was a notation at the top of that same screen that showed the flight as delayed (with no other information as to how long). The web site showed an actual delayed departure time. I think the app and web site should be in sync and I think that any notation of a flight delay should give the app user the same information as the web site user..Version: 5.4.41
✓ Flight awareVery disappointed tried various flight numbers but couldn't find any of them.Version: 3.0.2
✓ UselessI input departure airport and destination but the app does not appear to be capable of doing a search so what is the point of it. Am deleting app and looking for a better option, except the only thing the app seems to be good at is being undeletable! Cannot get rid of it..Version: 5.6.14
✓ I miss old version of FAI miss old version of FA. I must be aging, as I can’t find items such as photos and other details that used to be easy to find.Version: 6.11.2
✓ Could be betterGreat for getting flight info. But not good enough for tracking the flight and seeing where it is on the map. Not intuitive enough..Version: 6.11.2
✓ GarbageGarbage. Couldn't even sign-up. its 2024 and this app sucks like its 1999..Version: 6.15.0
✓ Not useful for tracking an arrivalThis app seems geared toward people who are just curious about ALL planes in the sky, not a particular plane. This is not very practical for me when trying to figure out when someone’s arriving or if their flight is delayed. Upon punching in a flight number and selecting the flight, when I go back to the screen it says the flight (which is in fact delayed) is on time to depart in 46 hours. Huh?? This is the same flight number but the wrong day. Why does it think I want to see “every plane past and present that flew this flight number?” How is that useful? I want to see when THIS flight is arriving. Maybe good for airline workers, this is too complicated and has too much extraneous information for the person picking someone up at the airport.Version: 6.11.0
✓ Why the adverts all of a sudden?I've used this app for a year or so now and paid for no ads. All of a sudden there are banner adverts at the top of the screen..Version: 5.3.1
✓ Doesn’t work on iPhone seDoesn’t work on iPhone SE.Version: 5.7.0
✓ Doesn’t show on mapUsed to be a good app. Now it doesn’t track the flight on map. Useless..Version: 6.3.0
✓ Good but too fussyA good app (dont enter letters before flight numbers people, numbers only) but too fussy with the side sliding screens and no ability to close them down easilly..Version: 3.2.2
✓ Loses flightsEvery time I use this and I travel a lot , I find the flight I’m watching can vanish. For example today the BA1476 has a relative of mine on from Heathrow to Glasgow . I watched the flight on the iPhone app taxi out and now it’s vanished . Yesterday and tomorrow’s flights are there but today’s just says no flight . I check on flightradar and it’s in the sky on its way . I go back to flyaware and ba1476 for today the 28th march says no flight . Must be a database glitch somewhere ..Version: 5.4.41
✓ TrackingI take my privacy very seriously, and I wish Flight Aware did as well. The disclosure on the AppStore page says they track a ton of things, and that is gross. Please do better than this. Remove user-hostile tracking from this app..Version: 5.8.4
✓ TrackingI can’t seem to track any flights now. Don’t like this app now..Version: 5.8.2
✓ Not happyWhatever you have "fixed" in the latest version completely broke it!.Version: 3.3.1
✓ DisappointedVery disappointed, you can’t change distance from miles to kilometres etc.Version: 6.3.0
✓ SIA25Cannot find. Your App is most confusing..Version: 6.10.1
✓ Not sure what happened butSo the app in the way out was great, found the flight, tracked the incoming plane, map of the world was clear.. on the way back, my British airways flight number couldn’t be found, the map is full of planes which are not relevant, and I paid £5 for an update that has made the app go backwards.Version: 6.11.2
✓ UselessHopeless. I enter the airline (EasyJet) but when I move to flight number I’m told error - you must enter an airline! There is a list but I can’t scroll it because it’s hidden by the keyboard, which I can’t get rid of and by the way is permanently set on uppercase. Just wasted 10 minutes of my life.Version: 6.4.0
✓ Keeps getting worse each updateFlight aware used to be my go to flight tracker. But, with each update, they make it harder to use, and harder to find the information you need..Version: 6.12.2
✓ No longer works for meI drive for uber and Lyft and rely on this app heavily to be able to predict surges at the airport based on flight arrival times. Without this app or something similar I would not be able to make as much money as I do and out of all the different flight tracking apps, this one is by far my favorite because of how easy it is to use and track incoming flights. Unfortunately, its best feature seems to have stopped working for me, my boyfriend, and other drivers I’ve talked to. Flight arrivals no longer show up in chronological order, rather they seem to be listed according to their origination point departure times. This renders the app completely useless for us and hopefully it can be fixed soon as we have yet to find any other apps that are as intuitive and easy to use as flight aware!.Version: 5.6.2
✓ Nouvelle version pas agréableLa nouvelle version n’est pas agréable. Quand je choisis un aéroport pour suivre les vols entrants ou partants et que je clique sur un avion, l’aéroport sélectionné ne reste pas sélectionné..Version: 6.15.0
✓ Dropped feature?I really liked this app, but the new “improved “ version no longer provides A way to see where inbound plane is. That used to be a key reason to use the app. Not all upgrades are good. Wish I didn’t auto update..Version: 6.12.1
✓ Why a double entryUsed to think this app was good. Currently tracking a flight that I know is delayed. The app shows me two identical entries for the same flight and both show only the original scheduled departure time.Version: 6.5.0
✓ Slooooooow...what’s going on??Update: The app is still awesome but the display is experiencing major latency with refreshing the map. I ran a speed test and I’m currently getting 300 down/30 up (mbps) so it’s not speed and a forced reset of iPad didn’t fix the issue either. Updating to the new release of FlightAware was a no go as well. There’s always the website of course, but this is rather convenient. I’ll try again later and will update if my results are different. I've used the desktop FlightAware probably since its inception and the iOS version for many years. At times the app was ignored and under-developed, but the recent binge of updates have made it cutting edge once again. Every one of the flight tracking apps offers something just a bit different so YMMV according to your needs...FlightAware offers something for both the frequent traveler and the aviation aficionado so I highly recommend it. It also offers a very cheap option to remove annoying ads which I always take advantage of when offered..Version: 5.4.41
✓ Terrible functionalityWhen trying to input route into form, the keyboard is in the way of selecting airports on a phone, and it is impossible to select from the desired airport in the drop down menu, making the app useless. I have deleted and reinstalled, problem remains..Version: 5.7.3
✓ Need to separate direct flights and layover flightsI had written another review about how this was such a go to app for me once upon a time. But the last two years it’s been harder to find flights. It has become less user friendly for everyday users. One of the main reasons for this is that you don’t separate direct flights from flights with layovers. It shouldn’t take three separate searches to locate a flight. Kept searching and the direct flights are buried in between so they are easy to miss while you’re scrolling. And frankly the way the layover flights are done is confusing. I kept sending the first leg of the flight info out to people not realizing that it wasn’t bringing up the full information of both flights when I hit it. This is because in the list of flights that comes up, you don’t specify airports in the first leg. So I was only sending that part out. The layover bar is lost a bit and I thought it was just stating that there is a layover. Not that it’s separating the two legs. I’m not tech weak by any means. And I used to use this app on a very regular basis. But haven’t been happy with it for a while. Needs to go back to the early versions and get user friendly again..Version: 5.6.7
✓ You just ruined great appI was using FlightAware for ages, and I loved it. With your newest update you just ruined it. The new map is horrendous, whoever designed it must be color blind. Just looking at it is causing pain in the eye. Please, please, revert to previous map, or at least allow us to choose color scheme..Version: 6.15.0
✓ MapsMaps are very slow to load on screen.Version: 5.6.15
✓ Warning-don’t upgrade!!!In the latest upgrade, I was sadly surprised to find a awful new format!!! The map in the background makes it impossible to see the planes. Additionally, the gray color of the planes on the map is so hard to see! How this whole new look is an “upgrade” is stunning!! It is so AWFUL!!! There’s no way to adjust the map to revert to a subtle look in order to see the planes and there’s no way to change the color of the planes....I wish developers would quit messing with something that works just great and ruin it with an “upgrade” UPDATE: I found the classic format-so please excuse the review. I’m still not excited about the new functionality as the font and presentation of flight details is not as easy on the eye as the old format..Version: 5.7.0
✓ Great information let down by interface designHave always used FlightAware to track my flights, friends holiday flights or what plane just roared overhead. The features you’d expect are all there, but a poor interface design, unexpected screen flows and non-intuitive icons makes the user experience for me somewhat frustrating..Version: 5.6.7
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⛔ FlightAware Flight Tracker Problems
