Zipcar: Cars On-demand App Support

Zipcar: cars on-demand App User Reviews

What do you think about Zipcar: cars on-demand app? Ask the appsupports.co community a question about Zipcar: cars on-demand!

Zipcar: cars on-demand Pros

✓ No total before confirming!I just went to the app to price out what a few hours of rental would be on Sunday. The price on the main page with multiple cars and locations was different than when I clicked on the specific car. I thought...well, I’m just looking for the total anyway so I can compare it to the cost of renting from Enterprise for the whole day. There was no total, but the “confirm reservation” button at the bottom. I thought there’s no way they’d actually confirm it without showing me a total and figured it had to be on the next screen. So I clicked it...and it booked the car WITHOUT SHOWING ME A TOTAL FIRST!! Come on zipcar, that’s ridiculous. Especially when you showed me two conflicting hourly prices for the same car on different pages. I want to see a total with taxes and everything BEFORE I decide to confirm reservation. The app is good and easy to use...but I gave it 3 stars cuz this is a bad mistake...and common sense says to show the total, people want to know..:::::::::::Version: 5.12

✓ Flex cars great however often unclean and requiring servicingThe app is great and flex car option is fantastic, however the cars are often dirty inside with rubbish left and often smokers have smoked inside the cars. Several times we have found the cars require service with lower tire pressures or the car key fob batteries needing replacing There needs to be a way to upload picture of the condition of the car. So Zipcar can start charging for additional cleaning if people are not going to respect the community rules.Benken72Version: 5.40.1

Zipcar: cars on-demand Cons

✗ The app died and couldn’t unlock or lock the carUsed this app twice, each time the app dies when I get back to the car, I can couldn’t use app to unlock the car, hope it will gets better in the future. The app quality is a big bug at the moment..Cara519tVersion: 5.73

✗ Avoiding responsibilitiesWas a member of zipcar community for about 2 years but cancelled this morning. Customer service has gone downhill and the supervisors do not car. A ticket violation was issued to a vehicle that I had under my name during a commuter plan bill cycle. Problem? The violation was issued in East Hampton NY, and the vehicle in question was not even the right color, or model yet Zipcar paid the fine only because the plates were the same but did not bother to confirm the state in which the plates were issued. They them charge me for the violation because they failed to notify whoever had the vehicle. After getting off the phone with the courthouse they requested me to retrieve all the information for my vehicle so the ticket could be dismissed. Problem? Zipcar avoids, beats around or pretends to write the information but does not comply with giving the information. They ignored my emails, supervisors dont care, and I have requested in writing what is needed and they continue to ignore it. After reporting to customer service many times over the phone and email, again no answers. This just proves again, that this is a company going downhill with customer service and officially terminated and cut all ties with Zipcar. I would rather go to Enterprise car share over this nonsense. I DO NOT recommend this service, I DO NOT recommend this company moving forward. Save your money..Lycandemon90Version: 5.7

Is Zipcar: cars on-demand legit?

✅ Yes. Zipcar: cars on-demand is 100% legit to us. This conclusion was arrived at by running over 71,518 Zipcar: cars on-demand user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Zipcar: cars on-demand is 86.8/100.

Is Zipcar: cars on-demand safe?

✅ Yes. Zipcar: cars on-demand is quiet safe to use. This is based on our NLP analysis of over 71,518 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.4/5. AppSupports Safety Score for Zipcar: cars on-demand is 88.3/100.

Should I download Zipcar: cars on-demand?

✅ There have been no security reports that makes Zipcar: cars on-demand a dangerous app to use on your smartphone right now.