- 32.6LEGITIMACY SCORE
- 34.1SAFETY SCORE
- 4+CONTENT RATING
- $99.99PRICE
Crestron Mobile Pro App Complaints & User Negative Comments 2024
Crestron Mobile Pro app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Crestron Mobile Pro? Can you share your negative thoughts about crestron mobile pro?
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Crestron Mobile Pro for Negative User Reviews
✓ Completely broken nowThe new update will not allow you past the terms and conditions splash screen regardless of what you do. Why would you do this Crestron?.Version: 2.00.70
✓ Platform Not SupportedAfter downloading the app, and putting in all the required details, I received an error message “Platform Not Supported”. The feedback I am getting is that my iPhone X is too new and the screen display is incompatible with the interface. Really? Please issue a refunded..Version: 2.00.75
✓ Are you f$$$$ kidding me Crestron. GarbageBEWARE.!!!!!!!!!!! Do not update !!!!! Garbage I updated and I now cannot get pass the Open POS disclaimer. BS Crestron.Version: 2.00.70
✓ Owner of prodigy systemUpdate on iPhone did not work and my screen now goes blank. Do not download last update. Have reported problem 3 times and received no response..Version: 2.00.25
✓ Paid $100 and it doesn’t work at allPut in all my Crestron home system info and got a message saying the app isn’t supported and now it does nothing. I only have a crestron app on one ipad and would love to be able to control the heat, lights and TVs in my house. But I try to download more and get charged and they don’t work..Version: 2.00.75
✓ Crestron APPThis app is the biggest waste of cash, called Crestron to be able to connect this app to my WiFi in coach they said that you have to buy it, after figuring out you cannot connect it to the WiFi called them back, after talking to other techs they came to the conclusion you cannot connect it to WiFi, which makes A big $99.00 waste of money! Just use the main panel just as easy!!.Version: 2.00.75
✓ Can't reconnect with ios 5Now that I updated to iOS 5 it won't reconnect after closing the app. I have to close out and then double click and force quit the app and then relaunch. Quite a pain and I told them this and the developer team kept ignoring me saying we will fix it in the final release--I noticed the problem and reported 3 weeks ago. Lame work by the development team..Version: 2.00.28
✓ Processing manifest files(2.0.42)Every time open the app it is processing manifest files and taking longer time for the operation and it is not retain the display contents, this problem need to be fixed in upcoming version..Version: 2.00.42
✓ Locked on landscape in iPhone 4sLabels overlap and locked on landscape. We pay too much for this system to have this kind of issue..Version: 2.00.38
✓ Simply Doesn't WorkWorks on my old iPhone 6 but not on iPhone 7..Version: 2.00.60
✓ Total failSoooooo weak! this app has not worked properly for months... crestron rarely updates their apps, and is so behind innovation it's embarrassing! ps: fix the bugs in this version and I'll update my review.Version: 2.00.60
✓ Crashes iPOD/Phone WIFI do not use in heavy WIFI traffic area.UPDATE: After trying to use this and troubleshooting for days here is what I have learned on my own; 1. Itouches and iPhones have horrible WIFI. When running the Crestron program there is a heartbeat being sent a bunch of times a second and if the iTouch misses one of these because of some interference the program tries to reconnect which takes 3 to 4 seconds which was happening at about once every minute. Annoying and unuseable!! 2. There is no timeout on the itouch WIfI but the Crestron program crashes Apple's WIFI and shuts WIFI down, making the user press home and then wait for reconnect and reopen the Crestron program. 3. These are the same problems that I have with the free version and I will not recommend the use of these programs to my clients anymore since every time I have has ended in disappointment. Crestron doesn't seem to want to acknowledge that their app crashes the WIFI on the iPOD/iPhone causing the user to have to press the home button wait for WIFI reconnection then load the App again. I have used many different setting and I am using the recommended WAP from D-link. I can't be the only one with this problem. I have used wireshark to trace the network packets and noticed bad packets being sent from 4 different installations but that doesn't cause the crash. I have contacted Crestron multiple times and they say they never heard of this problem. Usually Crestron has great support but it seems that this app is just a side project and not important. Well it is important to the client that is trying to run a custom programmed show in front of hundreds of people. This product is too risky to use anywhere other then someones home when they don't care if it could crash at any given time..Version: 0
✓ Update. Stuck in landscape.After the update it stuck in landscape. I contact support with no response..Version: 2.00.38
✓ BrokenThose terms and conditions must be serious since they have completely broke the app..Version: 2.00.70
✓ Terrible appTried to add my system said “platform Not supported” want a refund and I’m looking for the silver Crestron app any idea how to download?.Version: 2.00.75
✓ Latest update after ios13.1Doesnt allow us to access the app settings. It crashes.Version: 2.00.75
✓ Won’t workThe app is stuck at the terms and conditions screen. Please fix.Version: 2.00.70
✓ Totally unusable nowNew update will not let you agree to terms & conditions which totally disables using the app on all devices !! Hope this is fixed ASAP.Version: 2.00.70
✓ App updateI did the app update last month & now I can’t connect to my home system!!.Version: 2.00.74
✓ Broken AppDon't bother with Crestron. Very expensive and never works. No support..Version: 2.00.70
✓ Can I give zero starsThis app no longer works post-update. What's the deal?.Version: 2.00.66
✓ What's with the presets?Crestron is normally known for flawless interaction but this app needs a little more friendly user interface and needs big issues fixed with presets on remote. Otherwise a nice gadget for 100$ worth the oohs and aahs you get!.Version: 2.00.47
✓ ABSOLUTELY RIDICULOUSGuys, really? This is an app that control everything in your clients’ home. Up update the app and don’t test it!?!? I’m stuck ALSO in the terms and conditions. Lock at HOME SCREEN!! Seriously absurd!!!.Version: 2.00.70
✓ Can’t do anythingCan’t accept terms !!! Now what??.Version: 2.00.70
✓ Find another product!!!Don't install Crestron in your home. They overcharge wherever they can, mess the app up with every update and simply could not care less. You cannot enter system fields because the app is stuck in portrait mode. It's been like this for years and they cannot be bothered to sort it out. Don't waste your money..Version: 2.00.49
✓ Does not support iOS 4!!!!!!!Do not buy if you're running iOS 4.Version: 0
✓ No support?100$ for an app they cant keep updated. Does not work on ios 15.4.Version: 2.00.75
✓ BadThe app has been horrible since I started using it a couple of years ago. It is always glitching, doesn't support scrolling (so it is bed sensitive and overreactive), and is now stuck in landscape mode. This is all not considering the fact that the display is pitiful (how do you design something so ugly let alone costing $100 to not work). It also does not support iPhone 5. While my Sonos system at my summer house has its cons it is far better than crestron. Do yourself a favor and check yourself if you are one behind this app..Version: 2.00.42
✓ IOS 7This app worked perfectly well on my iPhone when I was operating the iOS 6 software however I haven't been able to open it since being on iOS 7. Will it be updated further in order to work well on iOS 7?.Version: 2.00.47
✓ Expensive and abusive business modelThis application cost way too much for what you get. The interface is primitive at best and the company won’t let you download any of it’s programming software, leaving you to the mercy of it’s partners and spend even more money if you want to make any updates..Version: 2.00.75
✓ App needs to be more dynamically updated!!!These guys are so incredible that they haven't even managed to make a HD icon for the software and retina displays have been around for much more than a year now…. makes you ask yourself where is the attention to detail???.Version: 2.00.29
✓ Awful appTerrible terrible.Version: 2.00.66
✓ PoorThis app is fun when it work. Costly!!! With issues such as "stuck in landscape display on iPhone" & not connecting to my climate control. No real support team from crestron. I have gone to there site and called but you need to call there licensed retailers. Which I did and he could not fix remotely with me on the phone. Now this cost me to have someone out to the house. Rate this as 0-1. App Too costly with no support from crestron for the paying customer. You need to pay the middle man for support..Version: 2.00.42
✓ Not as good as it was!Used to work like a charm! With all the new updates has really gone downhill. Screen doesn't rotate at all and is very unresponsive!.Version: 2.00.42
✓ Expensive!!Works good, but cost wayy too much!.Version: 2.00.42
✓ Great App! But needs update!Please update for the new iPhone 5 resolution. Also please update this app to support the new smart graphics feature that the other newly released "crestron app" supports. Or please allow the paid users of this app the restore purchase on the new crestron app so users who paid $100 for this app can upgrade to the new one without having to pay another $100..Version: 2.00.47
✓ Terrible SystemCan’t get passed the accept conditions page! Had trouble from the start with this POS system.....Wish I could do it all over again, would NEVER use Crestron!!.Version: 2.00.70
✓ The bane of my existenceIf you’re thinking of using crestron for your house system- or for anything really- do yourself a favour and avoid it at all cost. we have it connected to so many things in our house that worked like a charm 15 years ago but has slowly deteriorated over time and has become quite literally impossible to fix. absolutely hate it. if i could give it 0 stars i would..Version: 2.00.75
✓ No longer worksDid anyone bother to test the last update before it went out??.Version: 2.00.70
✓ DaveYou have totally killed this. Why? Fix it ASAP.Version: 2.00.70
✓ ErrorWhen I try to make some changes on the iphone ou ipad Settings, the app close. I use iOS 13.1.2..Version: 2.00.75
✓ No longer worksAfter the most recent iOS upgrade, this app no longer works. I have spent a fortune on this system and am very disappointed..Version: 2.00.60
🙂 Crestron Mobile Pro Positive Reviews
Crestron Mobile Pro works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Crestron Mobile Pro.
⛔ Crestron Mobile Pro Problems
