Crunchyroll App Negative ReviewsEllation, Inc.

Crunchyroll Negative Reviews

4.55678 star

Total 134 Negative Reviews

Crunchyroll App Complaints & User Negative Comments 2022

Crunchyroll app received 134 complaints, negative comments and reviews by users. Have you ever had a bad experience using Crunchyroll? Can you share your negative thoughts about crunchyroll?

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Crunchyroll for Negative User Reviews

Pros & ConsI love the app! but i don’t really like the new update. i wished i never had update it since its weird with me and it tweaks. i can’t really play the video sometimes and the i don’t mean to press on the ads. i wish i could go back to the last update since it was more comfortable with me. but overall i love the app and all the recommendations! but also do with the layout was the same. the ads won’t play for me sometimes. and mostly the ads are annoying. i like the new update i don’t really hate it, i just don’t really like it, but it’s fine. i just wish i could go back to the previous update and be able to be fine with it. it was more better for me, i’m not sure about the others. i just wish i got an option to choose which update i wanted. i really miss the old update. but i still love crunchyroll since it’s on of the best anime apps i love! i just wished that i had the last update. edit more: ads are so sensitive. i just want the old update back. i know i’m complaining bad. but it’s just something i would like and probably some others. the layout is so crammed. i just want the old update back.. no matter how much i’m complaining this i just want the old update back. for me it’s more better. i tried reinstalling the app but it just won’t let it be the other update. i made a huge mistake updating this app..Version: 4.0.1

The adsOkay, so I expect a few ads in a free version but this is way too many and all of them so far are innapropriate as they are advertising things in other countries (why do I want to sell a property in Indonesia when I don’t live anywhwhere near there? Hell, I don’t even own a property yet). Most users of the free version are most likely teens so better targeted advertising would not be so annoying (hell, most working adults I know cant afford an instant water boiling tap from Australia). Less repetitave frequency would be appriciated as well. I ended up with the same ad 5 times in a row. A better format would be 2 at the beginning and 2 halfway through..Version: 3.2.0

Good concept, numerous issues thoughThis is a great source for anime’s like attack on Titan, however every time I try to access any of the episodes I will have to go through several ads first (which would be fine if the average amount wasn’t 8 ads) but even when those ads have finished the app freezes, so to restart it I have to leave the app and try again (restarting the ads) only to have to repeat this over and over for a chance to watch the episode. My initial though was to get a premium membership to remove ad breaks, however when I had completed the transaction it displayed a window stating that it couldn’t access my iTunes, this meant I couldn’t use the membership, while it was active, & although I can cancel the subscription, I won’t be able to restart the 14 day free trial, which feels like a lost promise to me. This may be a problem on my behalf that I don’t know how to fix, but if this app is simply designed to try and rob me then I’ll simply do everything I can to remove it. I don’t ask for much, I just want to watch anime, please try and fix this if possible..Version: 3.4.0

Really good, but...I think this app is actually really good, it’s easy to find the specific anime you want and if your looking for something new, this app will help you find something kick. My personal problem with this app is the ads. Now hear me out, I’m ok with having to wait for the 4 or 5 ads to play (even if all of those ads are the same ad over and over again), my problem is that, after all the ads get played at the beginning of the video, the screen will show u that the video is loading and then turn to black and stay like that forever until you close the app and open it again. And even after doing that, when I try to resume the episode, it will do it again!. I just hope that the people at Crunchyroll fix this problem fast (and I also hope you don’t make the same mistake as Funimation and make half of season 1 of Darling in the FranXX only available for Premium). Thank you..Version: 3.4.1

Not on the great side..So I tried this a few days ago without premium and I have some issues and some positive stuff. First, going for the positive, the variation of anime you have seems to contain a lot of good stuff. There were so many animes that are hard to find for free that you have put In there. I really like that. However, there are a ton of issues I have encountered in this app. I don’t really mind the adds, I understand you need the income, and I respect that, but sometimes I just wish you guys would put a skip button. It’s highly annoying when watching the episodes and having to wait for an ad to finish smack in the middle of an intense part. The major issue with this is that sometimes, when watching an episode, the anime would randomly stop and the play button would not work. So then I tried getting out and trying later, and nothing changed. I deleted the app and tried again, and the outcome was the same. Something weird is that the specific episode I was watching had the issue, but every other episode didn’t. What was REALLY irritating was in that episode, if is went ten seconds further and it reached the ad part, the add would work even if the freakin anime didn’t. I am highly disappointed. The people who made this, I thank you for the app, but it still needs a lot more improvement..Version: 4.0.2

Good but could be betterI like this app because it’s easier to find anime that I really want to watch, however, I don’t get a stable income so I can’t buy premium... I’m okay with that until I saw the hell of not being a premium member was like!I hate that not being a premium member is literal hell... you can’t keep up to date on any series your watching because you have to have premium for new episodes and the ads in between are Ridiculous! There are too many ads being advertise in just one episode alone, so many that I completely forgot what happened before the sea of ads started. I know that you need to make money to keep this site/app going but I think it’s stupid that people who aren’t members can’t just enjoy watching some anime without the sea of ads and waiting a lifetime for an episode to be considered old so they can continue watching the series. This premium idea is unfair to people/kids who don’t make a stable income or can’t even afford to pay monthly. If you had it so only one or two ads play during the ad breaks than that would be better instead of having 5-10 playing..Version: 3.2.0

Revert the UpdateNew update is garbage, revert the update the old version felt much cozier and not more like using a website. The ads are even worse and honestly will just find somewhere else to watch anime..Version: 4.0.2

I Deleted thisI did it for two reasons; one I can’t find 6 of my favourite anime’s. Two, you idiots decided to make Rent-A-Girlfriend for premium only when I was on season 2, along with many other people who were in the middle of watching it. Thank you for understanding, and please don’t do this again..Version: 4.3.0

Terrible updateEverything was working perfectly before the latest update to the entire app. Now unless I press a button to full screen the anime only plays on how the screen on my iPad, even when you go full screen the subtitles stay half screen and so are bunched up and awful and ever since the update the voices and subtitles never marry up - often a line or two behind the whole team. A very poor "superior performance" update..Version: 4.0.2

SO MANY ADS 😩The app itself is great, with a great selection of anime to choose from. But the ads ruin it. Select an episode to watch, and you have to sit through multiple ads before it starts - I have never had less than 3, and they are all unskipable. I had 7 at one point before the anime even started! The anime then plays for approx just 5 mins - and then your hit with at least another 3 ads. This repeats every 5 minutes. I tried to watch just one 23 minute episode, and due to the amount of 30 second ads that cannot be skipped that one episode took 45 minutes to watch!! I’m sure premium would be good but it’s not worth it when your the only person using the app. And the ads make the free version pointless as it’s too much of an inconvenience to sit through 20 minutes of ads to watch a 20 minute episode in 5 minute chunks. So as good as this app has the potential to be, I will be going elsewhere for my anime fix..Version: 4.3.0

Still updatingSo far I’ve used this for a good few months this update they put out in September has changed how you view it, but it’s not bad, although my videos refuse to load, in other words it’s not even trying to load because the wifi icon isn’t loading anything so that means it just sits there with a black screen and the play button. I do hope this could be fixed, not to mention my subtitles have been turning off randomly and I cannot turn them back on for some odd reason it’s fixed if I go out then back in but that’s very annoying if you’re trying to binge watch on a rainy day, my final opinion is it can be a very pleasant experience but it needs some work still Note: Take down the amount of adds you spam on every episode.Version: 4.1.0

Bugs are annoying but anime is goodI mean the only thing that really stops me from rating five stars is the amount of bugs with the app. I feel like it’s gotten worse since 2 years ago. The site crashes whenever a popular anime episode is released I assume because of high traffic, certain anime have weird audio noises, it doesn’t let me click any episode in the all episodes screen except maybe episode 1 or 2, it logs me out in the middle of an episode or just whenever I close the app, it doesn’t load the new updated episodes screen occasionally, I can’t pause the episode anymore if I’ve hit the rewind 10s button, and the list goes on. I appreciate the anime in a convenient user friendly app, but the bugs are getting worse than what you would expect in a Bethesda game. Oh, and this isn’t directly related to the app, but crunchyroll customer support or service or whatever is garbage. It’s slow and not helpful at all. I tried telling them about the audio problems but it wasn’t worth waiting on slow replies and generic unhelpful replies telling me to redownload the app. I’ve been able to tolerate these things up until now but if they don’t do something about these bugs then I’m just not going to keep giving them my money. It’s pretty simple.Version: 3.4.1

The adsThis app is so what I needed! But.. the ads. I’m usually not the one to whine about ads and I can usually put up with them! But when you put over 20 (and I’m not exaggerating) ads in a single episode, it’s not good for the viewing experience. I feel like I’ve lost most of my time due to a 20 minute episode turning into a 20 minute ad session with about 5 minutes of episodes in between..Version: 3.1.0

App with identity crisisCrunchyroll publishes awesome anime. But the app has an identity crisis. Login with a paid subscriber account and everything works great. Five stars. Seriously. It is very well done. But — and this is huge — not everyone can afford the monthly fees and the execution of the advertising ruins the app. No stars. Crunchyroll needs the advertising to fund the delivery of no-cost anime to its free subscribers. It is the TV broadcasting business model. No problem. But the technology used to insert the ads fails to match the quality of the overall app. The ads lock up the app. They also repeat themselves three times in a row in the same ad break. And while the ads are supposed to be targeted to the interests of the viewers, they are not. If Crunchyroll could get the advertising to work correctly, advertising could possibly make more money per user than paid subscriptions. Determining the interests of viewers is pretty easy. You just ask them. Do interesting ads and people will click them. Streaming technology is good enough to never lock up an app. And never repeat ads during the same break. I will never buy a Volvo no matter how many times you run the ad. I'm a Subaru guy. You should already know that. Have Subaru tell me about its awesome technology and I will click the ad to find out more info. Everyone wins — Crunchyroll, advertisers and anime fans. Fix it please..Version: 3.1.1

To many AdsI’ve been using Crunchyroll for like a year just in case if they update it so it doesn’t show as many ads but nothings happened so I’ll write this review. In every episode they show 10 ADS 10!!!!! I get it that they can’t stream all of this for free but at least lower the ads to like 2 or 3 and the other thing is when I’m watching something the ads are all about the same thing!!! How is that good for the people that make the ads. The ads that people make are supposed to make the viewer want to buy the thing or do whatever,making them watch the same ad over and over is going to make them not want to buy it or whatever! So Crunchyroll you really aren’t doing a good job for the ads so these are my to options. If you still want to show the same ads make it 2 or 3 per video. If you want to keep the 10 ads make them different ads so there might be something I want to buy! If I keep on seeing ads like how your doing it now I’ll just use Adblock I don’t like using it because I want the application to get some money you know and if you tell me to just get premium then you should get yourself checked because it’s $10 a month and when you think of it like that it’s not a lot but when you thing of it $120 A YEAR that’s a lot. That’s all I have to say.Version: 3.6.1

IMPROVE ASAP!!!My pros for this app is that I do enjoy the anime that crunchyroll provides and also it’s just an app where you can enjoy lots of anime. My cons are that they do not provide some of my favorite anime’s that I would love to watch and also they put in too many adds and I really starting to make me angry. There’s always 2-3 ads in the beginning of an episode, the middle of an episode, and the end of an episode. I would really appreciate it if crunchyroll could see this review and respond and hopefully they will improve their app. I also believe that many other people want to watch anyone without any annoying ads in the way. I just hope that crunchyroll can add more anime and reduce the ads and also I recommend a skip button for the ads. This app disappoints me in a lot of ways but I just want to watch anime and when more people get crunchyroll, I am pretty sure they will come to realise how annoying and how much of a rip off this is. Please find this problem as soon as possible because me and many other people are desperate for good quality on this app..Version: 4.8.0

Advertisements working all the time, the episodes the oppositeThe advertisements is the only thing that doesn’t load, and the episodes sometimes don’t even work! Plus, 100% of the advertisements are the app’s advertisements even though we already have the app! Whats the point of the advertisements?.Version: 4.1.0

New update has made it frustrating to useI have no idea how you have managed to get it so wrong in the new update. The previous version was fine, but the new layout is all over the place. For regular Crunchyroll users, we mainly use the release calendar to keep track of new episodes for ongoing shows. Well, it appears that it has now been removed and instead replaced with an “updated episodes” section which I have to swipe down multiple times to find. I have no way of seeing what episodes are coming out today or in the upcoming days, and I cant even refresh the updated episodes section without closing the app completely and reopening it. Like others have said, it appears that you have updated it for the sake of it in order to make it more appealing for new viewers with all the rows of suggestions, but have neglected to think about all your current users who don’t need suggestions and instead just want to see when each new episode of a simulcast is releasing..Version: 4.0.2

Loading TroublesThis is the first time I’ve used a streaming app in this field and I have enjoyed the experience until today. For some reason the app will not load, save to watch list once the app eventually loaded, and if watching a show it will not play. I’m unsure why this is the case. Hopefully it is fixed soon because I’d rather continue with one business than begin with another. If you’re deciding, please do not let my negative experience sway you to avoid the app: experience for yourself and investigate. Maybe it’s my account or phone/tablet. When working, I would have given it 4/5. It could reach 5/5 with UI changes..Version: 4.1.0

It’s the only way.I got this app yesterday and it’s already destroying my sanity. The ads. If it was just a matter of watching a 6 second add 4ish times per episode, I would be fine. But every point where I have to watch an ad, it repeats itself 7< times over before getting to the episode. whenever I reload the episode, same thing. I just tried watching episode 1 of Attack on Titan, and I watched the same ad, I kid you not, 63 times by the 11 minute mark. I counted. I kept having to reload, including each time I paused, at which point I would have to rewatch the ad another 10 times. Watching one episode was an absolute nightmare for me, and I’m not talking about the anime. It’s the only proper destination for anime on iOS, so please just get this fixed, I don’t want to have to spend 6 minutes going mad for every 24 minute episode. Another problem is that not a lot of anime is actually there. It looks like there are a good number of series, but as soon as I start searching I realise it lacks many, including Angel Beats, and I can’t figure out how to dub anime..Version: 3.1.1

The Worst Company - offering worst experiences1. Put prices up 2 years in a row. Promise more features yet offer less & charge more. 2. Downgraded premium plan that’s already paid for 3. Cannot access Crunchyroll nor get any technical support for 48 hours now. 4. Latest iOS App update with new features = cannot connect to Crunchyroll error for 2 days now. 5. Been overcharged for 2 years in a row. Instead of $80 a year they have been charging me $160. It’s a well known error they have failed to correct, failed to refund customers. Only fix if u actually notice & plead for help. It’s 3rd world customer service 6. Instead of focusing on increasing their customer numbers & market share & attracting 90% of anime fans who watch pirated websites, they instead alienate their loyal customers & expect is to stand by & put up with this terrible experience & pay more for it. 7. Crunchyroll is the absolute worst company I’ve ever been a paid customer for..Version: 4.1.0

OpportunityHi, I am a former animelab subscriber and am now looking for a new home. Funimation have acquired animelab and Funimation app for viewing anime is simply trash. If crunchyroll can make a good customizable feed of new shows to watch (animelab has this) that would be amazing. So hard to find the new shows that have just aired you need to actually have knowledge of when each show airs. Would be much better to just select the shows for the feed and as a new ep is listed it appears there. Also we need the option to mark shows and series as viewed to remove irrelevant dubs from the feed. That’s the feedback I have hopefully these features come at some point. Cheers!.Version: 4.9.0

There’s still ads!!!!I paid for premium but still didn’t get any benefits there are still ads!! Like literally 5 mins ads per ep! So disappointed!!.Version: 4.0.1

FreezingIf you exit the app while watching a video, it stops and won’t load at all until you close the video and open again. Minor inconvenience but still annoying..Version: 4.1.0

New update ruined the appWhile I appreciate the developers trying to build a prettier interface for the users, and the new update has brought some fresh new looks to the app, making it more modern look. But, the new update has some fundamental issues I would like to bring out. Firstly, it’s laggy, a lot of the times, it just won’t load, after loading for a while, it just asks me to retry. Secondly, it has removed some useful functions and tabs, or at least moved to somewhere I couldn’t find. The rating for each show is removed, it’s a very good system for me to decide if the show is worth watching or not, and I’ve tried quite a few new shows that I’m not so sure of because of the good rating. With it removed, I’m simply passing all the shows that I’m not certain of. And the updated tab is missing from the tab as well, this had been very useful. Please read my suggestion..Version: 4.0.2

Could the ads not?I know that ads could earn money for you but come on, Really? There’s got to be at least 15/20 advertisements in just one episode. What’s really annoying is that the ads are placed at the start, after the intro, middle, the start of the end opening and if you don’t quickly skip to the next episode, there will be ANOTHER ad right at the end. If this is you guys being tactical and annoying, it sure it working because it is absolutely ATROCIOUS. You need to find other solutions for your ads because they are annoying in every other episode. Maybe one advertisement in each segment would be fine, it wouldn’t be such a pain to go through. Although I find this app really convenient and my friends have been suggesting me to use this app. This app is probably the best by far. I’m disappointed and annoyed, I hope you can find other ways to advertise your app and maybe find other solutions to decrease the amount of advertisements in just ONE episode. Come on, man up..Version: 3.6.1

Bad updateDespite the design change improving the look, the app consistently crashes, logs me out of my account, forgets where I was , or simply wont even play an episode. The update is regressive and needs to be fixed..Version: 4.0.2

Worst app update everWith the last update Crunchyroll is now on the same path as so many apps: updating for the sake of updating, pushing so-called ‘improvements’ upon the consumers that are actually ‘disimprovements’. Until before the recent major update, I would have given the app 4-5 stars. Now it’s just so much worse in almost every aspect. When I open the app, the first thing I see are no longer my episodes that wait for me to continue watching them but an almost full-screen ‘ad’ of a random anime that is totally unrelated to the ones I have on my watch list. Scrolling down after this, more unrelated recommendations that I couldn’t care less about. Further scrolling then finally shows me my series that are waiting for watching. Tapping on one of them now doesn’t start the episode directly but I get to a misdesigned screen where the video is on the left half and a mostly black column with some blurb on the right, now I have to tap on the full-screen icon to get that waste of space out of the way. As others have written, the subs are now ridiculous. Adding further frustration, I’m now getting logged out of the app on a consistent basis, so after being kicked out for the 10th time today, I decided to cancel my premium subscription....Version: 4.0.2

What’s going onThe app started off amazing for me after I subscribed for premium and now the app has just gone down hill. I’ve had it for a month now and it’s lagging, taking forever to load episodes (sometimes doesn’t even load it). I found that i had to reset the app every time the video wouldn’t work but now that’s not even working for me. It was 5 stars but now 2, sort it out or ill be unsubscribing..Version: 3.5.0

Can’t get premiumI can’t get premium, when I select it from the app it just sends me back to the same page after a few seconds. I have no intention of subscribing from your website unless you implement Apple Pay, you have no business storing my credit card info..Version: 4.3.0

WAY too many adsI can barely watch the show because of so many ads so I just gave up :/.Version: 4.0.3

Wth CrunchyrollMy brother said this app actually worked now I get it you trying to preview other show and are trying to get us to buy premium but seriously why have them be repetitive adds I literally got to minutes into my show and now I can’t watch it wanna know why because of the REPETITIVE ADDS LIKE I can’t even enjoy it so what makes you think your gonna get good reviews the only GOOD REVIEWS YOUR GETTING ARE FROM YOURSELF and people who actually have the money to pay for stupid premium. It’s honestly unfair to those who are actually trying to enjoy the app..Version: 3.5.0

Ugh my immersionI actually stopped binging my favorite anime to write this. I know Crunchyroll has always had issues both on the web and the app, and I have always found them tolerable since those issues rarely messed with my immersion- but brooo it is so bad right now. The subtitles are either delayed or they show up before a character speaks. Also, the controls with play bar keep popping up when I do not touch the screen or when my phone is mounted which makes me then have to touch the screen constantly to make the controls minimize again. This has been happening often for the past 3 weeks. I have been subscribed to Premium for about 5 years and I thank you Crunchyroll for those glorious years of you providing me with all the entertainment and escapism I need but you are disappointing me mad hard right now. P.S.: The new UI is cool. I also love that we can view comments now. Y’all are kinda late to the “We have updated our UI” party considering how large your following is but cheers to you for showing up at all. My fingers are crossed for you to continue to make advancements in the streaming service world because I do believe you deserve more clout, but it’s embarrassing for me to keep on praising you when things like this happen..Version: 4.17.1

Wish I could love itFor an app I’m paying a monthly fee for I’d expect it to stream a little better. It’s a rarity when it works, which isn’t really good enough. It’s super glitchy, out of time with audio, the video quality drops randomly, sometimes the episodes don’t load at all. The episodes/shows I have queued disappear or jumps to a future episode I’m not up to yet. It’s really frustrating. The positive is that it really does have a vast range of anime, a lot you can’t find through other steaming sites, inevitably keeping me using the app. If you’re happy to pay for a dodgy service if it still has an endless amount of anime then it’s a perfect investment. Let’s just say that if another streaming site offered the same variety of anime, I’d jump over & try it in a heartbeat for the possibility to find something better then this. Sorry crunchy roll, but it’d be really worth it improving your streaming service so we can get through one episode without any hassle ✌🏼.Version: 3.5.0

The ads are flippin’ crazy! 😤I just recently got into anime, considering I’m quarantined, and I was watching hunter x hunter on Netflix. Netflix didn’t support all the seasons, it only went up to 4, so I did some research and found this app. I was really excited when I saw that it had all 148 episodes, and while scrolling I saw some other anime’s that looked interesting! When I began watching their was an advertisement, which I didn’t mind. I expected for there to be around 2-3 per episode. At first, everything was going really smoothly! Nothing too out of the ordinary. Then after about 3 episodes in, the ads started to pile up. At first I tried not to mind it, after all I was watching all the episodes for free. Then it became REALLY hard to ignore. I started to get 3-5 ads just before It started, then about 3-5 more later on in the ep! It would’ve been much more bare-able if the ads weren’t so glitchy. At first, I thought it was just my internet. I came to look at the reviews to see if anyone else was having the same problem, and many are! The ads load for about 10-15 seconds, and then run very slowly. For example, if each ad was initially 10 seconds long, and there were 4 advertisements, that’d be around an extra minute and a half of pointless waiting! On behalf of all Crunchyroll users, please reduce the amount of ads per episode, and fix the freezing of the ads!.Version: 3.6.1

Usually works fine, but currently won’t loadThis is overall a great app, although it does have a lot of ads but then again this is free and is giving access to loads of content so I can’t really complain. The apps been working fine until now when I can’t watch anything because it says it’s not connected. It doesn’t have to do with my personal wifi as I can access other streaming services, but for some reason it doesn’t work on the Crunchyroll app. Though it does work fine on the tv or internet it just doesn’t work on the app probably because of its new update so please fix this..Version: 4.1.0

WhyWhy are there bare ads for me.Version: 4.1.0

Not worth the money.There is no point in downloading the app and buying a premium subscription. It is a waste of money. If you dont buy a premium subscription, you have to watch a 25 mins episode with 10 ads. If you buy a premium subscription, the subtitles switch off on its own and the episode is played back from the very beginning. Even if the subtitles are switched off there is no way to turn them back on using the setting icon on the screen. You have to close the app and open it again, but it still does not work at all; after u have watched a episode for few minutes you will encounter the same issue again. It not worth the time and money at all, I would genuinely prefer watching it over some third party websites..Version: 4.8.0

The ads the app are trashThe overly excessive ads cause a pain in the backside every time watching atleast fifty unskippable ads, not only so after enduring the agonising assault of ads the app usually causes a further harassment of glitches and crashes forcing you to view the ever so endearing onslaught of repetitive advertisements. Even so after the torture you are again torn apart the mediocre video quality and constant lagging and crashing for a brief moment before the advertisement haunts you once again. Not even only this majority of decent episodes are blocked for the less than fortunate whom cannot afford the luxury of “premium videos” and even then the app servers are occasionally disabled making them about as uselfull as joe without police training. Crunchyroll truly is a disgrace to humanity. In conclusion kiss anime remains supreme..Version: 3.3.2

Black screen and videos stopped working.I’m furious. What’s the point of a streaming app if it won’t work?.Version: 4.1.0

Uncontrollable ads!In order to actually watch a show, you have to sit through so many ads it’s unbelievable and unacceptable. In my experience, my screen will just go black and an ad will play when I first click on episode. Then, it’ll load and I go down to the bottom to skip through the intro and as if the app is punishing me for doing so, it’ll just give me ads! No joke, it’ll play an ad then another and another, etc. There will be no option to skip ads, exit out of them, anything! Really, you just get stuck in a cycle of ads restarting! Seriously, this matter needs to be addressed. I’d have to exit out of the app. It was so bad once (I sat through 3 ads in counting) and I closed the app. Then I went back in and just when I went to keep watching my episode, not only did it start it completely over, it spammed me with ads! I deleted it. End of story. I don’t think you should have to pay money for good service. You wouldn’t pay your waiter constantly at a restaurant to get them to perform a nice service with a good attitude, would you? Should you have to? No! So I think, you shouldn’t have to pay the app for good service and no nonstop ads! I get it if you’re on free and you get ads, but having them play nonstop is unacceptable. And I get it, you have to pay the people who work for you, but not by torturing us who download into getting premium by spamming us with ads upon ads upon ads..Version: 3.4.1

EwwwPourquoi il faut un abonnement 🤬.Version: 4.0.3

ScamDon’t ever frickin install this app, it’s a scam. I lost a reasonable about for the premium subscription but I still get to much those annoying ADS. Also if it continues to deduct from your account as soon as you finished purchasing. It’s a scam .please don’t ever install it ..Version: 4.0.2

Great Concept with Too Many Bugs and AdsMy experience with this app has been mixed. I love that it offers free anime and manga most of which is quality stuff and not cheap knockoffs or filler. However, each episode of whatever anime you watch is filled with anywhere from 12-15 unskippable 30 second ads. These ads interrupt the episode (usually at breaks in the episode or before the credits roll) and play around 3-4 at a time. The ads are really annoying. They are pervasive. You can’t skip to another section without watching all the ads that were designated before then. If you accidentally rewind before the ad, bad luck: you have to watch two minutes of ads again. All of this directs you to buy one of the premium packages available. The cheapest one is $8 which is very expensive for what it offers. This would all be tolerable except for the bugs. Sometimes the video buffers and when I tried to buy one of the premium packages, something went wrong and I still was required to watch the ads. The purchase history said that I bought the free trial but the app disagrees. If the developers improved it so that there were less ads, more bearable ad breaks, or a cheaper premium subscription; the app would be a lot better..Version: 3.5.1

Made Almost Worthless by Latest UpdateThe App had a makeover in its latest update and went from being a good, practical app to a flashy yet utterly useless bit of software. On the iPad App, subtitles are borderline useless being excessively big and either failing to appear or completely out of sync. On the iPhone it works a little better but does take a while to "catch up". Either way, watching on the iPad is now impossible for any subbed shows. Furthermore, despite being a paying customer for years, it seems Crunchyroll has seen it to start shoving "recommendations" in our faces more and more. Opening the app would lead us to our watch list but now we are inundated with whatever is "popular" even if we have zero interest. So I can't watch on one device and the experience has become more of a slog and more frustrating. And you want me to continue paying Crunchyroll? Sort yourself out!.Version: 4.0.2

HorribleCan’t even re-sub. Keep asking me to do trial and giving me errors saying trial can be done twice...can’t there just be a re-sub button😡😡😡.Version: 4.1.0

I’m going to be straight up.I love the app, I really do. I love the selections they have, and I like how simple it is, but there always seems to be a performance issue with the app. I don’t have a membership I’m a free viewer, and I don’t mind the 3 ads with every ad marker so I don’t know if this happens when you pay, but it’s an episode just freezes and it’s unplayable. My latest example of this is with the Konosuba film. I cannot play it at all. A previous example of this was with one of the episodes of Attack on Titan season 3 I’m pretty sure it was only the 2nd episode that just froze and was unplayable. I had to wait about 1 month or a couple of weeks (I honestly don’t remember) to be able to play the episode. Other than these issues I face. The only other issue I have is with the ads, yes I said I’m fine with 3 ads, but realistically it’s still a little much, and also some ads just straight up have spoilers. Like the ad for Attack on Titan season 4. It shows Armin shifting Into a Titan. It was kinda whack learning that surprise (for me at least) through an ad. Other than that I have no issues with the app. I’m just tired of the constant freezing. I also bring this up because I just remembered that episode 12 I believe of Higehiro is also freezing as well. So please just find a way to fix the app and my opinion on it will drastically change..Version: 4.8.0

A fantastic service.... For other countriesCrunchy roll is a good platform that lacks many aspects that rise modern platforms higher. For example crunchy role will not recommend any new series for you to watch, meaning you have to search through the platform for something you'll like, this is something that every other video broadcasting site and app enjoys. Also due to licensing a lot of animes simply can't be watched in Australia. Countless times I have been recommended a show only to find it's not available in Australia. It's an absolute shame because I want to recommend this service but it simply doesn't provide what you want from a service like this. Yes it broadcasts all the latest and greatest shows, even so true anime fans want to watch something else. Older series that are unavailable in Australia. Also as a quick note navigating the site and the app is a messy affair and finding things can be hard because the searching system is too precise and doesn't key similar words, only the precise words you put down. The broadcasting is bog standard, getting videos as soon as Japan is alright. Is it a good service? It's fine Is it worth the money? Not really, other broadcasting sites are cheaper and do it better, some are even free. If I do get it what should I watch? Jojo's Bizarre adventure.Version: 3.4.0

Some difficultiesI really like this app in general, and I think it is really good. But, I do have to tell you about some things in this app that I really don’t like. 1. The ads. I am honestly fine with them, but I think there are just way too many ads that play. I think the maximum of ads per episode should probably be 3 or 4. It’s getting really irritating and sometimes the exact same ad plays and it’s super annoying. 2. Some anime’s ‘don’t exist’ on crunchyroll. Now, I get it, there cannot be every single anime on this app but, for some reason, I can’t find some really we’ll known anime’s that are most likely to be on the app, and example could be Aikatsu. I would love it if you did try to include aikatsu in the app because I absolutely love it. It may be on crunchyroll premium, but I am not really paying just to watch 1 anime that I will probably finish in a week or so. My overall thoughts are: Please include less ads and try to include the anime called Aikatsu (not aikatsu stars, people often mistaken it for Aikatsu stars). Thank you for reading my very terrible moan about it..Version: 3.3.1

Ad system is ridiculousSo look let me break down how the ads work to anyone who hasn’t been through it yet…. So there is 1 ad to start the episode and your thinking well thats not bad, let me finish…. Then a third of the way in theres 3 consecutive ads… around 4-7minutes after that another 3 consecutive ads…. Then 4-7minutes later another 3 consecutive ads…. And most of the time followed by 1 more ad at the end, now we all get they are tyna make money but they are just ruining the experience you spend more time watching ads then watching anime, there is no way to skip ads so its around a minute give or take 15seconds depending on the ad so if you are really unlucky one 20minute episode will have 9-14 minutes worth of ads and usually after 1-2 episodes youll just give up..Version: 4.7.0

It’s good but....Okay, I’m not gonna lie and say “It’s absolutely horrible” because it’s not. What I am saying is that it has a variety of amazing anime’s that are interesting and addictive. The problem is the ads they are too repetitive and You can hardly get though one episode with out a bombardment of at least 20 ads ( that’s me doing the maths for about a 23 minute episode) don’t get me wrong they ain’t that long but they are placed in unnecessary spots of the show I get that u have to gain money by advertising but it’s just too much the only way you can fully enjoy Crunchyroll is if u get premium That wouldn’t make sense for me to buy seeing as I’m the only person watching it it’s good if you’re looking for a good anime platform but you should be prepared for quite repetitive and annoying ads Sorry if this was long it was an honest and critical review 🙃.Version: 3.6.1

Take my sound adviceIf you can not fund your app for free and you have to pile on the ads nearly 12 times an anime episode you should simply consider making the app a set membership price monthly with no free version, you lose too many good customers by piling on the advertisements when you should really know many people would pay if they knew you’d give them the same quality as Netflix, and if you really feel like you have to sponsor yourself by making adverts for your merchandise then maybe you should make a shop section to the app so everyone knows you sell anime merch, this would be more effective than forcing people through the adverts because it puts a negative image in their heads and they won’t buy it🤷🏼‍♀️ Company developers are smart enough to know people will still use their apps even with the unnecessary amount of ads so they haven’t changed this is around three years, Crunchyroll would be very very successful if you took this advice but then again what do I know Funimation has be better than this surely.Version: 3.6.1

Too many bugsEver since the update it’s been running slower. It takes so long to load episodes, freezes every now and then, sometimes it says I’m not connected to wifi? Connecting it to my tv is hopeless I will spend 1 hour watching a 25 min episode from how much I have to wait for it to load every minute. This is the only app I have connection / loading issues with. Some anime’s don’t even want to play sometimes due to an “error”. I miss the old crunchy roll it was simple and worked perfectly fine I had no issues with it. IT ALSO STILL DOESN'T HAVE A SKIP INTRO OPTION!.Version: 4.0.2

Loading timeIt takes really long time to load and it loads quite often, I really hope it’s not just my internet connection as it’s been fine. Other than that Crunchyroll has been great and I’ve watched a lot of anime’s that I’ve wanted to try.Version: 3.6.1

Commercials freezing the appSome commercials play fine, others the screen stays black after trying to load, doesn’t play anything and doesn’t allow us to do anything but close the app and try again. It’s 4 times now I keep trying to get passed the same commercial pause. It’s infuriating..Version: 3.4.0

Pretty good but one irritating problemSo its pretty good except for one problem that happens all the time to me and idk y but its very very annoying. Its the ad breaks. I have no problem with the ad break itself but it plays its 3 ads and then takes a long time to load or it doesnt load the rest of the episode at all. When i click off to reload it again it just plays the ads again and doesnt load the anime so i never get to watch the episode without going through 4 - 6 amounts of the 3 ads before it finally works with is really really annoying considering that this is the only thing i could find School Babysitters on and i cant get past half way through episode 2. I have checked if its my internet each time which it isnt so idk if its a glitch or something or the app itself but i would really like this fixed thx.Version: 4.7.0

Too many adds 🙄😑I personally think that the amount of adds on this app is ridiculously, every episode I watch has to either start with like 5 adds or just carries along with adds while the movie is still going. I can not express how annoying it is to have every minute 5 adds played not only that but they keep repeating them selves. Not everyone can afford your premium pass so at least remove your adds from the app or decrease them; because honestly soon your app with the adds will get annoying and people will stop using it and find better ones. I know you want to earn money but like seriously I watch more adds than the movie because of this app. It’s also the only app where I can watch my movies for free and I can’t afford your premium. You should make some changes..Version: 3.4.1

Keep getting logged out every 40 mins /dayNeed to stop getting logged out every time I close the app an dosent sign me straight in have to close re open close re open an I’m paying for my account yet I get logged out every day very frustrating when you’re paying for a subscription.Version: 4.0.3

No pointThere is no point in getting this app, most the time spent is either watching an ad or a black screen right after the ad..Version: 4.0.2

Still No TV App Support in Canada?Seriously, it’s been years, people. Of course, one can do whatever they want with no serious competition pushing them to do better....Version: 4.3.0

Fed upGetting really fed up with crunchyroll. Regularly keep getting an error message saying 'cannot parse' I've tried deleting and reinstalling, restarting my phone etc. On top of that I can't even log into my account on safari because the web page just shakes up and down and you can't input text!!! Just deactivated my Funimation account as usually would choose CR over it, but at this rate I'll be cancelling my subscription and going back to FM. I won't be paying for a service that doesn't work! Editing this, as to add insult to injury; the sheer amount of data crunchyroll uses to watch a video is disgusting. I watched around 5 twenty minute fairy tail episodes only for almost 5GB of data to be used?!?! That's almost 1 GB per freaking episode. I'm not paying for a service that's restricted to wifi only. Please listen to your users and sort this out! I have been an avid user for years and never had either of these problems. If these two issues remain for much longer I will be deleting my account for good, which is a shame because until a couple of weeks ago, I would have given this 5 stars..Version: 3.2.0

Do not get this app in less you are going to buy premium.This app does not have a large selection of anime an less you buy premium and even if it will let you watch the show without premium it only lets you watch it, it doesn’t let you watch the first episode or the last episode of the majority of the shows..Version: 4.3.0

Premium content with a substandard app..It’s a shame, I absolutely love the content on the app and as a Premium member you’d expect something special from Crunchyroll but the app is the biggest problem. I still need to log in at once every few days, as it automatically logs me out (which apparently has been addressed), which is annoying as it doesn’t seem to work with the Apple Keychain, so before I can even start watching a video I have to re-login, manually type in my password, close the app down so it recognises I am a Premium member; it may seem minor but it’s just basic usability and quality of life when using the app. The biggest problem I have with the app is that it can’t do the basics, it can’t seem to track what videos I’m watching, which episode or where I am (so now I’ve resorted to writing down where I am in a series in case it loses my progress), the playback functionality is very temperamental as if you want to rewind or fast forward the video (whether it’s using the 10 second rollback feature or the playback bar) it will just drag you back to where you were and the only way to fix it is to (again) reload the app. This is the basic functionality of a video streaming app and it struggles to do it and unfortunately makes me want to go elsewhere for my anime needs. I truly hope these bugs will be addressed soon..Version: 4.0.3

ReviewNow first off I just want to say I love Crunchyroll and it is a very well built anime stream service but they have major problems that need to be changed. As for that seasons and episodes are listed all together although they are in completely different languages. This is only a major and irrational problem. I’ve have premium for many years on many accounts and it’s just the small thing that makes the app confusing and sorta irritating to a certain extent. Next small problem is the app for mobile devices it seems to have many problems when it comes to turning off and on cc. Most of the times I have to refresh my whole app 2-3 times just for them to start turning on. Again it’s not a bad problem but it’s a problem a lot of viewers and myself aren’t excited about. But if those apps were fixed I’d say it would be the most perfect app for anime streaming. I think because Crunchyroll and Funimation are doing a partner ship crunchyroll should take some of the things they do just. Just because Funimation is more smoother in the sense of easier to watch and find anime. Other than those little major problems there isn’t anything that makes it a little problematic. Thank you for you time have a great day!!.Version: 4.16.0

You’re better off piratingWith how often this app crashes on me it’s not worth paying the subscription, especially now that they have their multiple layered subscriptions and are owned by Sony. Sony will gut them. You’re better off finding a place to pirate your anime from.Version: 4.3.0

Good but lots of bugsI had no problems till recently but I can’t watch at all now because the video doesn’t load and the controls disappear. No ad plays but it seems like it is trying to load an ad. There has always been a problem for me with the ad loading but it won’t load at all now, with the new update the app is unusable basically. I haven’t been able to watch anything on my phone for the past week now. Please fix this..Version: 4.4.1

AddddddsssssGood app but tons of ads.Version: 3.5.0

Don’t use this appIf anyone is reading this review, don’t download this app it’s pretty bad. Every time I watch a episode, about 5 ads pop up back to back so you can watch around only 3 minutes of the episode then it happens again with ads appearing 5 times again and if you just leave the app for about a second it will happen again. If somehow Crunchyroll is reading this (which is very unlikely) put one ad at the beginning of the episode. Also this app was purposely design with old software that makes the website slow, glitchy and overall bad so you have to pay for premium, which has features no one asked for in the first place or features that should be there without the need of paying such as skipping intros, subs or even dubs to a certain extent. This is a bad app and go on another streaming service that offers more or even go on an illegal streaming site that. (Update: I tried to give the app a second chance since it’s only been a couple of years and i see no improvements in quality of the app and a new record has been placed for now 15 adds with 5 being the exact same add. Also I did edit the review).Version: 3.4.0

DON’T RESET APP DATALost my premium after deleting all app data for crunchyroll on my IPhone.Version: 4.14.0

Good program but has account issuesFirst the good. Crunchyroll has wide array of shows to watch and is fairly easy to navigate. I especially like their updated shows section. The con and its a big one. Crunchyroll does not offer a 2-factor authentication for their accounts. On top of that they do not have a customer service number to call when you have account issues. My self and multiple others (check their own forums) have had their accounts hacked and simply changing your password does not help. I will say their fraud detection did help by sending me a email noting suspicious activity. However after taking recommended steps the very next day I got an email saying the email associated with my account has changed. So I will not be renewing a subscription and canceling my account once this subscription ends. Luckily my subscription is through iTunes because you can’t cancel your account with an active subscription so if you have a credit card on file with Crunchyroll and someone hacks your account your only real option is to cancel your card. So if they fix this issue I will consider starting a new account but until then I will not use this anymore. I truly hope someone from Crunchyroll takes note of this concern because it seems to have gone ignored for far to long. Recommendation: if you do decide to use Crunchyroll I highly recommend you get your subscription through Apple. At least that way your information will be more secured..Version: 3.6.1

New version is terrible!I love Crunchyroll - but this new app is atrocious. I use it to stream to to chromecast, it crashes, can’t fast forward, constantly logs me out, often won’t connect and the interface is poor and overly complex. Give me a page to report issues to because I want to help you improve it but seems like all the bugs are being covered up instead of fixed!.Version: 4.0.2

ErrorConstantly unable to load my watch list!.Version: 4.1.0

Terrible app - great AnimeCrunchyroll carries lots of great Anime titles but this app is horrible, beyond a joke. I’ve been paying for this service for years and they still haven’t fixed basic usability bugs. The player regularly hangs and buffers refusing to play even on a new iPhone and fiber wifi connection. Sometimes episodes just won’t play no matter how long you let them buffer. The player fails when you scrub forward or back, its bit like other apps where you can skip around seamlessly, try skipping 10 seconds forward and the whole thing lags for 30 seconds. Not to mention other niggling bugs that have been reported for years and never fixed such as new episode notifications for anime that have finished, etc. It’s just amazing how low quality this app is for something that is paid for by subscribers. Just look at any one of the other 100 streaming apps and bring it up to scratch please!.Version: 4.12.0

Blows fat loadsWas pretty decent until recently, now when it tries to load the controls disappear and nothing happens. Makes it straight up unwatchable, I recommend another streaming service at least until they fix this..Version: 4.4.1

The adsI read the bible twice and my episode was barely finished because the ads made it longer.Version: 4.1.0

No support?This service has the potential to be really awesome. I tried the free trial and started watching right away and ended up keeping the subscription for premium going. There are some annoyances such as when I try to fast forward through intros It can sometimes take 3-5 minutes to even play the show again and it usually happens multiple times. My biggest issue though, and reason for 2 stars is that I was having an issue where my password was not working when trying to sign in on my other devices. When I tried to reset password, the link never came. I tried multiple times a day to reset and yes I checked spam and every folder but nothing. I reached out to customer service which got back to me quickly but they said that I have no account with them yet I’m being billed for premium. They escalated the issue but I never heard back and this was almost 2 weeks ago. I’ve sent another help request and haven’t heard back at all. For some reason now I’m able to sign in with my password to other devices but my premium account status is gone yet I’m still paying for the subscription. I’ve even tried unsubscribing and subscribing and issue persists. This has really become annoying and I’d love to give more stars and continue service if they could resolve my issue!.Version: 3.1.0

Review after 7 yearsLet me start by saying I still love Crunchyroll BUT I think with the surge of streaming services I believe Crunchyroll has some catching up to do. Not so much in the content department but in the app and heck even the website but I’ll stick to reviewing the app. I’ve been premium for more than 3 years and yes the no ads is nice but how about creating profiles like Netflix or Disney? My wife and I have to a lot in our queue and sometimes we watch the same shows so changing the episode between sittings is weird. Another thing is how about implementing skip intro and continue to next episode? Don’t get me wrong I love anime intros but when I’m heavily into a show it’s nice to just get back to the story. I feel besides dark mode there hasn’t been much added to the app UI to make it great. The content is amazing and I love that it’s available so promptly. I’m only rating 3 stars due to the fact that it hasn’t been keeping up with other services and sometimes song subtitles interfere with character subtitles making it difficult to read (the song and dialogue literally are swapping up and down so I can’t even see a pattern, maybe use a different color for the song subs). Again it’s 3 stars for the app not Crunchyroll as a whole cause they’re obviously 5 stars but I can’t let my bias stop me from acknowledging the lack of implementation that most streaming services already have..Version: 3.6.1

Can’t even contact supportI used to have a premium membership about a year ago and decided to renew. I wanted to buy the standard premium membership again but it says on the app that they will give me a 14 day free trial and charge me for the membership after the trial ends, not a problem, I was actually happy about this. The problem is that the trial doesn’t even work. I check my iTunes subscriptions and it says that it is currently active but when I go into the app to watch a show, I still have to watch ads! That’s not even the worst part, whenever the ads start to load, I get a black loading screen, then it just freezes up and won’t do anything unless I force close out of the app. I can’t even watch a video with ads!!! I tried to just buy the membership outright without the 14 day trial since I was going to pay for it anyway, but I can’t get past the 14 day trial offer. Whenever you tap on the button to upgrade your account, it takes you to the 14 day free trial offer( which doesn’t work no matter how many times I retry it) and it won’t let me bypass the offer so I can just buy the membership, it’s like they don’t want my money! I tried contacting support on the “help” section in the app, AND SURPRISE SURPRISE THE APP FREEZES WHEN YOU TRY TO GET TO THE “CONTACT US” PART! I used to love watching my favorite anime on crunchyroll but I don’t think I’ll ever be paying for this service again after spending hours just trying to buy a membership unsuccessfully..Version: 3.4.1

Good but ok tooI do love this site I watch all my anime’s on it, well most of them. There are a lot of anime’s were you have to pay premium and there are so much ads like SO MUCH. Another thing is that there are almost no English dub on her and me Personally like English dub more..Version: 4.3.0

What is going on?!I get why a lot of people like crunchyroll, I mean it’s basically a platform where you can watch some of your favourite anime’s for free. But there are two main issues that I’m sure I myself and many users of this app have, there are too many ads. We would have to watch about six ads in just one episode and I can’t even tell if I’m watching anime or if I’m watching ads. And it keeps logging me out of my account! It gets pretty annoying and frustrating having to log in my account two to three times a day knowing that I’ll have to log back in after a few minutes or even the next day! I honestly don’t get why these issues are occurring to me and many users of this app. Creators of crunchyroll please fix this..Version: 4.0.2

There’s no dubbed animeThere’s barley any good anime that are dubbed. Like naruto demon slayer dragon ball fix your app.Version: 4.3.0

Not much going for itSimulcast is good for watching things as they air, and the subscription price is fair, but the amount of series that the service offers is limited. You’ll end up commonly finding that a series you want to watch either isn’t on the service, or has been taken down from the service. Region locking is also a big problem, and although I watch sub not dub, I’ve noticed that some English dubs are not available in England. Subtitles also lag behind for me, which is not an internet problem due to other online services working perfectly fine. The app is also constantly logging me out, and some of the time refuses to load any content. However, this is currently the best service I’ve got, as the takedown of Kissanime has meant that a lot of series that I’ve found and wanted to watch I now can’t watch because they either aren’t on there, or have been taken down (One Punch Man Season 1 has been taken down, leaving Season 2 as the only thing up for that series). If you can find another service like kissanime, I’d recommend using it until it gets taken down, as you are going to have a much better experience and a much larger choice of content then this app offers..Version: 4.1.0

New update = badNow it’s terribly glitchy for me, it won’t play most of the time and it’s harder to find the anime I want to watch, it’s confusing. When there’s an ad it goes straight to a website. I don’t know why 👎.Version: 4.0.2

BruhWhy do u need Premium for literally every anime.Version: 4.1.0

Could be betterFunny thing, the ads don’t bother me in the slightest, I will happily sit through them just so I can carry on to watch the anime I wish to watch. But this may only be because of my trouble with other anime apps that I have no choice to use this and sit through it all. The only problem is that the loading to watch the episode is sometimes longer than the add. It hasn’t got anything to do with my internet, I’ve been round many places with wifi and tested crunchy roll and they’ve all been the same. A lot of the time I have to exit the app to reopen it and find the episode, wait few a couple more ads and then get to what I was watching, which is fairly frustrating. Too many bugs and faults with the app I admit. I have heard many from my other friends aswell who use this app. Would not recommend if impatient, or have a laggy phone in general..Version: 4.1.0

Ads and ads and ads and adsSee I understand putting ads in when it’s free, I understand. You need t support your business somehow and not paying for the product should have some downsides. The problem I have is the ads are all the same and there are soooooo many of them. I will get the same ad about that new mortal engines movie (unskippable) about 5 or 6 times each ad break! Change it up a bit! Otherwise great app has crashed once due to the sheer amount of ads but everything else runs swimmingly..Version: 3.3.2

Too many adsI personally don’t earn money. I would like premium because of how many ads there are, but I can’t. I would like it if maybe only 1-3 ads played every break, but the amount of them I watch to see like the first 5 seconds before another stream of ads start is kinda rude. Now, me and my friends resort to ‘you watch it and screen record it and we will watch the video you send and skip all the ads’. I would prefer not to have all this hassle to watch ONE episode, but we have to. I have other ways to watch BNHA S1 and 2, but I can’t find anywhere else where I can watch S3 for free, and that is how I stumbled across this app. If you are so desperate for money, please just make the app £5 to buy off the App Store and leave a few ads in, but I think it’s stupid how you have to promote yourself in your ads aswell. Most of the ads I get are about your premium. Also, I like to spend a maximum of 3 hours a day watching anime, and thanks to these ads, 2 of those hours are just ads. Please make this more flexible for people who can’t pay for premium..Version: 3.4.0

Black screen failing to load adsI have not been able to watch a full episode from beginning to end for a couple of weeks now. The advertisements themselves are a nuisance - originally I felt that since I wasn’t paying from premium, fair enough - but no other free streaming website/app uses anywhere near as many ads, nor has any issues with loading such as the one I am encountering with you on a regular basis. Usually, midway through an episode where ads have been inserted, while loading the next ad it will glitch and the screen goes dark. The only way out of this is to close the app and restart it - meaning I have to start to episode all over again, rewatch all those ads, and more often than not encounter the exact same problem slightly later on! Please update and fix! I have been a loyal fan for years, now growing ever-annoyed and impatient by the gross over-usage of ads and regular glitches..Version: 3.4.0

Is it just me or dose it laggyHi I just downloaded the app and I’m pretty young so I can’t get the subscription. The app is very laggy I have to wait forever just for it to play and then adds come along then I have to wait all over again. I don’t know what to do but I hope you can fix it please. I watched something for one minute because I couldn’t find it anywhere else and then an add came, in still waiting for it to play again. Please fix this bug. Reduce the adds or no one would want to bye the subscription. I know I wouldn’t to tend way to much effort on the subscription people and not enough on those who don’t. I severely dislike the app so try to change my mind. I see you as greedy people who only want the money and change it when a problem happens in the subscription department so you can keep and gain more subscriptions please change my mind.Version: 4.1.0

AdsI enjoyed watching anime and other shows for free but like how other people said there were to many ads at least they should put three ads in one episode another problem is that crunchy roll doesn't have all the anime or when the ads show up with one really cool one and u search it up it sometimes doesn't come up.Version: 3.5.0

This app is okay, but the bugs ruin itThe set up of the app and the selection of stuff to watch is pretty good. Unfortunately I don’t own premium, so ads, which I am fine with. What I am not fine with is how poorly the app can handle ads. Not only does the app fail to properly load the ads, leaving me looking at a spiral indication it is trying to load for hours, but if the ad even loads and plays it goes back to the begging of the episode I am watching instead of the part the ad appeared. And me skipping forward will also cause an ad to appear. These bugs only appear with ads, so to me it clearly indicates that the app is purposely programmed to function like this to make me pay. It instead leaves me bitter about the site and rather go somewhere else to watch something, even if I have to pay there. Please fix.Version: 4.14.0

Great app, needs improvementsI love Crunchyroll, get to watch some of my favourite anime from the past and new ones too! here’s why I only gave a 3 star: • firstly it doesn’t allow you to download the episodes you want to watch. For example I love watching bleach. However I ended up watching the first 3 seasons on Netflix. This is because I could download it for a limited time, without the hassle of buffering times. • secondly, Netflix also offers both English Dub and Japanese with English sub. Maybe there is a feature but I have looked and googled and was unsuccessful. And bleach defiantly has English dub available as I watched the first 3 seasons of it on Netflix and had the option Thirdly, where is One piece !!! lol this is one of my favourite animes missing from this app. My friends also voiced that some of their shows are missing episodes and they’ve turned to third party website for anime. Fourthly, the price is great. To be honest I wouldn’t continue the price increased past £7 as I have Netflix and that offers more. But £5 for a primary anime app is great ! Finally, the app is beautifully laid out offers a decent range of anime ( of course more popular shows like one piece would be great). I’m happy to change my review once changes are made. All them being made will definitely bring this to a 5*.Version: 3.1.1

Several errors and to many addsI love Crunchyroll but the so called “video error” and the “trial error” along with the “connection loss” it gets very annoying, I’m sitting right by my WiFi box and all the sudden a pop up tab shows up in my screen saying that I have lost connection, I clearly had connection as I was connected to the WiFi the whole time but whenever it pops up it won’t let me leave the tab no matter how many times I press retry. The video error is very confusing as I have to stop and sit there for thirty mins to try and find out what the error is, I have tried to restart the app, I have exited out of it and went back in and tried to watch it again but the video error just kept popping back up. Every time I get an error I have to delete the app because the error will just keep coming back up on my screen even though I have done everything to try and get it to stop, I have re downloaded the app at least 19 times and I just got it 2 days ago. And the situation with the adds is stupid, I get 15 to 20 adds every time, I’m only watching 20-30 minute episodes and I spend at least 10 minutes every time watching one round of adds, and the there are 4 rounds of adds in each episode. It gets quite annoying, I hope they figure out something because this is getting annoying.Version: 3.5.0

New animesThere is only popular animes, add other animes.Version: 4.0.3

Black screenEvery time I stumble across an ad the screen just turns black and I’ve tried a lot of things but it keeps happening. Please fix this.Version: 3.4.0

SupI think an option to skip opening credits would be good and also an option for episodes to continuously play rather then having to go into app everytime after an episode is finished to play the next one, because I use chrome cast it can be quite frustrating sometimes.Version: 3.3.2

Please fix this app.The app is good and all in many ways, but there are a few problems. One major problem for me is that sometimes when I go onto the next episode of something it just turns black the whole way through and doesn’t let me go back a few seconds or minutes and this really annoys me. I am unable to watch my favourite anime’s because of this. Another problem I have is terrible old software this app uses. It’s so laggy and bugs always happen because of it. Update your software to a new one so we don’t have to buy premium JUST to have a good experience using this app. Your website is good, but on my phone I can’t ever do anything on your website like watch series? Other than all of this I am glad you can use Crunchyroll without an account. That’s really helpful for 12 years olds like me who have strict parents. But then again please fix these things I said..Version: 4.6.0

Honestly terribleI still get ads with premium and they make things unnecessarily hard this is the worst app ever and as soon as my subscription ends I'm deleting this app.I will never hate an app as much as I hate this one. Honestly a huge waste of time.Version: 3.1.0

It’s awesome but...This may be because I’m from the UK because we never get anything to do with anime over here but it could also have just been a server issue. I’ve had premium for about a day (free but it’s what I will be paying for eventually) and I keep getting gateway error 502 which means the servers aren’t receiving or sending out information properly or something like that. I know for certain it’s not an issue because of me. I’ve had the subscription for around 12 hours and about 2 hour are wasted just trying to get in the app. The anime’s on here are awesome and (even though I wish some more were dubbed) plentiful even though some anime’s just pick up from Season 2 which is really annoying ( my hero academia ) some are in full and super awesome. I’m typing this while this is going on. Help me out here gods of crunchyroll. I really wanna see the pig lord fight the slime dude. Thanks [mynamehere].Version: 3.4.0

One ProblemI’m trying to watch some one piece but the videos won’t load. All it shows me is a black screen with no error, if this keeps on going I might as well cancel the subscription. I’ve tried to watch other anime’s but it still won’t load any videos. If you can, pls try to fix this.Version: 3.6.1

AdsThis whole app is fine by itself but the ads are unreasonable. I’m 3 minutes into an episode and it’s already given me 12 ads. I would rate this app 3 stars instead of 2 but the whole thing is super glitchy and just pauses at random times. I know for a fact that it’s not my WiFi because I’ve been disconnecting and reconnecting to see if any thing works. I’ve restarted my phone multiple times but it’s no use. The 23 minute episodes I’ve been watching has turned into 40 minutes each because of the ads. I watch 5 minutes, 10 ads in a row. Another 5 minutes, another 10 ads. It’s unbelievable. I get that this is how you earn money but I still don’t think it’s worth sacrificing other people’s enjoyment for. Every time I click that go forward or backward 10 seconds button, it’s takes 5 minutes just to find that certain place. God forbid we tap on the screen to pause or exit the app or we just get 20 more ads thrown in our face. I just wanna say that I mean no hate from this review. Your app is great but sometimes thing just don’t work out well. Im also writing this for other people who wish to download this app. A lot of people are writing good reviews so I thought that I might let them get a feel of all the downsides they would be going through by downloading this. TLDR: I got 12 ads so far and I’m only 4 minutes into the episode. Consider this before you download..Version: 4.0.2

Platform needs more updating and premium member shipsOkay so i have been using crunchyroll for 3 to 4 years and it is not the worst plat form in the world otherwise i would have stopped using it. But the video player needs a better look, buffering times on occasions, and pre-loading(reffering to buffers). And the premium member to really be put to more use the only thing it really gives you is ad free and the ability to watch an episode aweek before other users which you could simply do on a torrent site with an ad blocker. Downloadable episode for premium members would be really amazing other providers are doing it and works perfectly fine.Version: 4.0.2

Only works half the timeI pay for premium but even still the app barely works. Half the time i’m on the app, my watchlists and history wont load, the anime wont play, or the app wont connect to chromecast... honestly this is such a waste of money. Before they charge their customers, they should make sure they actually have a service to deliver.Version: 4.1.0

It won’t even openEvery time I open the app all I get is a error message and then I’ll be thrown out of the app. I’ve tried three times now to fix it, I’ve also deleted and redownloaded the app..Version: 3.4.0

Constant glitches.I was trying to watch sub anime in bed, because i have back issues. Every five seconds i would watch the episode would blackscreen, then start from the beginning with no subtitles. This happened 7 times before I just deleted the app..Version: 4.6.0

Black screenOnce again spent 30 mins trying to play a video, finally giving up. This happens regardless of network quality, WiFi, or 4G. I have an XS iphone, so no problems there, yet I can't even watch a simple video when I want to -and you expect me to actually pay for this. Looks like huge amounts of people have had this issue, and you haven't fixed it. Pathetic..Version: 3.5.1

Too many ads!!!Apart from tons of anime to choose from the only downfall is watching them, there’s an add before the video starts, an ad after the op, an ad in the middle and another ad before the outro, each ad is long, and when you skip the ad it takes you to another ad, if you keep skipping the ads it will just take you to another ad over and over again, the only way to continue watching the anime is to let the ads play out..Version: 3.4.0

ADDS GALOREI find it has to many adds, though I do understand why they have adds and I’m okay with the idea of adds but it has like 4 adds every 6 minutes. I wish they could just make it 2 adds every 6 minutes or just have all the adds in just one go. Other than that it’s pretty good..Version: 4.1.0

How many adds?Right don’t get me wrong this is a great app with lots of anime titles in one place. However the sheer amount of adds is what let’s this app down. Earlier today I was watching Jojos bizarre adventure and I watched the ELEVEN adds at the start. I got to the half way point and had to watch the exact same eleven adds. After watching the adds I was put back about 3 seconds and because I hit the half way point again the same eleven adds popped up again. I would much rather my phone getting a virus from watching jba on a pirated website than pay for the premium or watch 30 or more adds in 20 minutes. I don’t mind adds, and I get the makers have to make money but because the app is free they get no money from downloads. But like 5 adds per episode not ten million. I would rate 5 stars if the adds weren’t longer than the episodes themselves. Thanks..Version: 3.5.0

Loading and adsI love anime’s so I watch it on Crunchyroll but however it takes about 5 minutes to load and as soon as it Finnish’s loading it immediately goes on to a ad and from time to time the screen freezes so I waited a long time for no reason!!! The only reason I still have this app is because of it has lots of anime and because I can’t find any other anime apps..Version: 4.0.2

Mind boggling garbageI don’t understand why CR gives an app option if the apps barely work. It’s truly mind boggling. I was trying to watch one of my series on the firestick app and one of the episodes simply wouldn’t load and I kept getting an error message. Fine, I started a new series, well, I tried to. It wouldn’t load either, so I decided to move to the iPad....except it doesn’t work either and there’s just errors after errors. Either make something that works or only offer the option that works. I’m not going to renew my subscription. The whole point is that I’d like to watch my series away from my computer and yet that is THE only device that works despite CR advertising their apps. What a frustrating experience. By the way, I’ve had these issues for months so this isn’t a random burst of frustration, I simply don’t understand how a well established company with monopoly over the official anime kingdom can make something so garbage..Version: 4.1.0

Too many bugsCrunchyroll is a great app to get if you enjoy watching anime, but I really have two main problems with it. 1. If you don’t have premium, there are WAY too many ads. You can get around 10-20 every episode! I get that crunchyroll needs to make money from people that don’t get premium, but there’s way too many of them. 2. Somehow, crunchyroll is extremely buggy, and most of the bugs come from the ads loading in while anime is playing etc. I haven’t been able to use the app for the last week and a half, because something glitched out, and whenever I select an anime to watch, the screen is just black, with an occasional ad popping up. This is such a huge problem with crunchyroll, because I’ve never had a problem with using apps like Netflix, but crunchyroll has so many bugs, when it shouldn’t have! It’s not a super complex app, but the amount of ads and bugs that shouldn’t come with it do. It’s three stars because it has a very wide variety of anime, but at times, crunchyroll can be downright frustrating to use..Version: 4.0.3

Loading screenAfter 1 day of download it was also on the loading screen claiming my wifi is weak when it’s pretty fast. No matter what I try it’s always on the loading screen, tried downloading it on my phone, still didn’t work, if you see this and can fix this please do With all due respect I don’t want to stay in the loading screen for more than 30 minutes.Version: 4.2.2

Useless unless you payI honestly wish I could give it less than 1 star. I’ve only been using the app for three days and I have given up. I understand that the app works fine if you pay for a subscription, however, developers should understand that not everyone can afford to pay a monthly fee just to watch anime. If they’re going to offer a free alternative and make you watch ads to compensate, the least they could do is make sure the free version actually works- otherwise just don’t offer it! Don’t make people waste their time! The first day this app worked great- I don’t care if I have to watch ads or even if the ads repeat. I understand it’s free so I don’t mind it. However, yesterday, I started to notice that the app freezes whenever an ad is about to play- the screen goes black and that’s it. There is nothing you can do but exit the app and restart it. Initially this only happened a few times, but now it’s to the point I can’t even START watching an episode because it freezes. I can restart the app 12 times (which I have), and it does the exact same thing each time. I’m done. I’m done using this app, wasting my time and dealing with this frustration. And now, even if I could or wanted to, there is NO WAY I’m ever going to give my money to Crunchyroll. If you’re going to give a free service and make it as crappy as possible just to get people to buy the subscription- don't even offer it to begin with. It’s low, a cheap trick. Just don’t..Version: 3.4.0

Latest update ruined itLoved this app before the update, had my queue front and centre, showing me good size epsisode previews of where i was in every series so i knew where i was up to with everything and could jump in and out as i wanted, now its a list of anime titles and covers so much harder to check where i was up to. Plus when you’re walking round watching an episode you need to put rotation lock on your phone now as if you lean your phone to one side it’ll shift from full size video to 1/3 of your phone screen, i get minimizing it so you can scroll but why not just have that option limited to the fullscreen button that’s also there. Only thing it’s better at is recommending you anime, but if you already know what’s you’re looking for it’s just 100% worse Seems they went with form over function for this one :/.Version: 4.0.2

My god the ads...This app is the best app for watching anime I have ever came across and I would be giving it a five stars no doubt but the ads are ridiculous. I understand needing to add some ads so that you can earn money to keep the app going but it is unnecessary for 3-8 ads before the episode and another 3-8 during. Maybe try cutting down the ads to one or two per episode and no more. Another problem I have is if you are not a premium member then you can’t keep up to date with the anime you’re watching. I know that you can just buy premium and it is a very reasonable price but there are still people who don’t have a steady income and can’t afford it. Like me, I’m only 14 and I do not earn money so it’s impossible for me to keep up to date and not get trapped in the ocean if ads. I hope that this was read and will be a seen as good feedback. Than you..Version: 4.0.2

Anime episodes refuse to loadOk I love this app I really do I would rate it five stars but the problems that this app has makes me want to rate it only one star but since I love the app I gave it two stars. I really don’t care that I have to watch around 13 ads per episode even though it’s annoying and they repeat the same ads I get it you developers want your money and you deserve it for all your hard work. Sometimes the ads don’t want to load and give me a black screen for five minutes so I have to close the app and try to watch the episode I was watching again and force my way through another ad to get back to where I was. But I don’t mind too much as long as it isn’t frequent but it is very frequent. The fact that the ads refuse to load after 5 minutes maybe longer is extremely irritating. However, the fact that this app doesn’t want to load anime episodes after I watched 13 ads that refuse to load makes me very disappointed. The whole purpose of this app is to be able to provide its users with anime episodes. It is very upsetting to be watching your favorite series and for it to be interrupted multiple times throughout the episode not because of ads but because it is having trouble loading and it won’t load after like 5 minutes or longer sometimes. Please fix this issue developers I don’t care that I have to watch 13 ads per episode I just want to watch anime..Version: 3.6.1

Wayyyy to many adsIve used Crunchyroll for a while now, and it’s a really good app to watch anime. But as a broke person who can’t spend money on things that aren’t needed I don’t have a membership. You know what that means? Each episode I watch I get about 10 ads! I know you people need to make profit somehow but wow I feel like I’m watching more ads than the actual show! Could you maybe give out less ads? I would be fine with watching these ads if there weren’t as much as you showed us. The ads come up at such random times so it’s quite annoying. I’m pretty sure you already do this but, maybe just keep ads in a place not random, some anime’s have places in the middle of the episode for ad breaks ( Eg in bnha in the middle of an ep it shows someone and what their quirk is and stuff about them) maybe you could just keep the ads in those places? Thank you Amazing app but please take this into consideration.Version: 4.1.0

Just why.At first I was really happy cause I finally found an app where I can watch anime and foreign dramas. But then the adds came in. It was fine at first cause there wasn’t that many, but then the longer the episode the more adds there was. This frustrated me a lot. I get that you have too make money but could u at least tune it down a little. I just want to watch an episode without getting an ad attack. Everytime I get an ad the load is sooo long. Then after the ad, another one comes in. And then another. There is at least 4 in a row and that doesn’t make me want too use your app. I could never Finnish a 25 minute long episode because that ads turn it into an hour one. I’m waiting and waiting for the ad to Finnish, but then another pops up. And the load is way too long. I sometimes close the app and come back. But that just restarts the ad. Please try to fix this, cause I’m seeing that a lot of people are having the same issue. There isn’t a lot of places where I can watch good shows like the ones on you guys app. Hopefully you can respond to this as quick as possible. And if you do respond to me please don’t apologize and say your going to fix it when you’ll clearly not do so. Once and last time please fix this issue. Thank u if you read this..Version: 4.7.0

AdsI’m really sorry to give you this bad review but there are waaaaaay too many ads I can barley watch anything I mean an ad between episodes would be ok but not in the middle of an intro. I hope you can change this. Edit:ok this is just horrendous I had to watch through 5 ads to watch an episode I’m half way through and also if I do the math it’s 8 ads and I haven’t even got through the first episode of watching ANYTHING on this app..Version: 3.4.1

Too many adsI only downloaded crunchy roll because the app I mainly use doesn't have the anime I want to watch. Crunchy roll isn't that bad, but there's a major difference when it comes to ads. The app I mainly use will show only one ad at a time which would probably last a minute or so, but crunchy roll shows around 5 short ads at once. It just makes it feel like the ads go for longer and it's quite irritating when you think you're about to watch the anime, but oh look, here's another ad. People with premium aren't complaining and would just say to buy premium. But some people don't want to spend money on this stuff. I'm not surprised if crunchy roll is losing viewership, once I've finished watching the anime I want to watch then I'm deleting this app and going back to animelab..Version: 3.4.1

English and addsThere are to many adds and thus app doesn’t have much English anime or dubs so it isn’t that good.Version: 4.3.0

Always crashingIt sucks when u pay for an app that doesn’t work....Version: 4.1.0

The heck...Some episodes don't seem to work without a subscription. I have used this app before with the premium free tiral. I was having trouble watching Attack on Titan and assumed it may have been because of the fact I wasn't a premium member(it didn't specify). As soon as I started the trial, every episode worked fine. Until the membership ran out. I have no idea if this is a bug or the usual for Crunchyroll, but the ads DOMINATE EVERY EPISODE. I'll be causually watching, as anyone does, and BAM! Ad. Then a few minutes later...AD! Then another few minutes later...AD! Ok, so this isn't too bad, I can deal with that. BUT THEN there's the bigger issue; even the ads don't work. I'll get an ad, skip it, done. But nope, the ad restarts. Again. And again. And again. And again. And again. And you get my point. Skipping or not, it repeats until I comletely shut the app. However, this resets the episode so I have to watch it all again...Until the next ad wrecks it again. Don't get me wrong, it's better than using a site that lets you stream almost every anime you could ever imagine but without giving anything to the original creators or even letting them know their work exists on the site. Even if it does not have every anime and ads are dominant, it is still better. In my opinion, at least..Version: 3.1.0

AdsWhen I get the ads it is fine they aren’t too long however there is a bug where it will just be a black screen and no indication when or if there is another ad or not this is a huge bug and needs to be fixed.Version: 3.4.0

Almost perfectI have a premium account but the experience isn’t as great as other streaming services which allows you to skip intro or an auto play option. Its also slow at times so i keep it on auto or low quality, i feel like its not a wifi fault either because netflix/youtube etc etc works fast its just crunchy roll that has moments of lag. Otherwise ehhh.Version: 3.6.1

RatsPaid for premium because I hate ads and now they give me an ad for some crappy merch that will null any chance at reproduction.Version: 4.4.2

To many adds.Soo.. I’m had this about a day it’s pretty good, but WAY to many adds. For a 23 minute series I was watching it took 10 more minutes to finish it. Just because of the adds? Indeed it was I feel like you can make just one in a row.. because I get 6 in a row the it, continues my series BUT there is also 2 more sessions of the adds, so it takes twice as long. Please change it to just one in a row! So it doesn’t take to long but so there is 3 adds per video. Thank you..Version: 3.5.0

Doesn’t connect to tv and too many adsCrunchyroll is a ok app but I would only use it if the other streaming platforms didn’t have the anime I wanted. first of all there are way too many ads like 15 a episode and they are all the same no different ads. I understand that crunchyroll needs to make money but 15 of the same ad your not gonna make people buy or get the product your advertising with 15 of the same ads. Second thing is crunchyroll is so hard to connect to my tv it’s sometimes taken me over 10 mins to connect then i get out of the app for one second no joke one second it starts playing on my phone doesn’t disconnect from my tv but now I can’t press play skip forward rewind a little or get it to go onto the tv again. Crunchyroll just has way to many bugs..Version: 4.3.0

Ads and Buffering COMPLETELY ruin the appI’ve been using crunchyroll for a couple days now and it’s brutal trying to get into any show with the constant interruptions. I usually don’t write reviews but this is actually ridiculous. The show itself buffers so often it’s easy to forget what literally just happened in the show bc of the amount of buffering. Not to mention each time it buffers it takes upwards of 5 minutes just to load about 12 seconds of the show, just so it can buffer again. But now here’s where the ads come in. Not only do the ads also take about the same time to buffer, they are long and usually have multiple ads stacked on top of each other. If you can manage to sit thru the ad buffering and the ads themselves, then afterwards you’re greeted with, you guessed it, MORE BUFFERING! It’s downright unusable more often than not! I’ve tried many troubleshooting techniques and none of them work at all. Not to mention they really try shoving the premium down your throat which sounds enticing to have no ads but that doesn’t solve the ridiculous buffering times. I honestly can’t recommend this app in the state it’s in, it’s way to frustrating to use for so little outcome. Please try elsewhere before submitting yourself to this waste of time.Version: 4.10.0

CacaI tried downloading it again it it just keeps loading but I had enough storage 😪 I wanted to watch demon slayers.Version: 4.6.0

What is wrong with your ads system?First, it’s the same ads every time, and second, there are too many ads. I got one at the start and that was understandable, but anime episodes aren’t usually very long and the intro I was watching probably wasn’t even two minutes and I got 6 ads, altogether 7 ads because of the start, in under two minutes! And most people can’t afford to pay for premium because living expenses are too expensive.Version: 3.5.1

Too many adsI know they got to make profit, but this is absolutely absurd. The ads they put are at least a minute or two in length and pop up almost everytime I exit the app and open it again. To make matters worst, they instil approximately 4 ads. It sometimes bugs and restarts the ad and doubles the time I have to wait. I’m impatient and I believe they don’t have to self promote their own content cause they don’t earn money from it and wastes my time on useless ads that repeat themselves..Version: 3.5.0

AdsWhy do I get ads after subscribing???.Version: 4.0.3

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