Starbucks App Support

What is Starbucks? Description of Starbucks 1639 chars

The Starbucks® app is a convenient way to order ahead for pickup, scan and pay in-store and customize your favorites. Rewards are built right in, so you’ll earn Stars towards free drinks and food on your purchases.

Mobile Order & Pay
Customize and place your order, then pick up from a nearby participating store without waiting in line. Reorder quickly with Siri.

Pay in Store
Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S.

Earn Stars & Redeem Rewards
Join Starbucks® Rewards and unlock exclusive benefits while earning Stars with almost every purchase. Redeem Stars for free drinks, food and more. Starbucks® Rewards members can look forward to a birthday treat plus complimentary coffee and tea refills.*

Earn Stars even quicker with Double Star Days, Bonus Star challenges and Member exclusive games. No matter how you pay, you can earn Stars on your order. Up to 3 Stars/$1 with Starbucks Rewards Visa Card, 2 Stars/$1 with a Starbucks Card, and 1 Star/$1 with cash, credit/debit and PayPal. Some restrictions apply.

Send a Gift
Say thanks with a digital Starbucks Card in the app or iMessage. It’s easy to redeem a digital card from email or in the Starbucks® app.

Manage Starbucks Cards
Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards.

Find a Store
See stores near you, get directions, hours and view store amenities before you make the trip.

Tip Your Barista
Leave a tip on purchases made with the app at many stores in the U.S.

*At participating stores. Restrictions apply. See starbucks.com/rewards for details.

Starbucks App User Reviews

What do you think about Starbucks app? Ask the appsupports.co community a question about Starbucks!

Starbucks Pros

✓ App is useful but not perfectThere’s tons of great things about the app but I’ll just say why I gave it a 4. Most of us are using the app because we want to grab and go. With that being said, it would be nice if the store information was updated more frequently. I ordered from the app because the store had drive thru pickup and in store pick up. I never do drive thru pick up because it is always so crowded, hence why I use the app. At this particular store, both options were available but when arriving there was a sign at the door saying in store was closed and to pick up mobile orders at drive thru. This pretty much makes the app useless. Please update info for store because I can always go to a different Starbucks to pickup my order. There also needs to be another method for mobile pickup. When arriving to pickup order, you have to wait for a barista to go to that area to be noticed, sometimes waiting for awhile. It’s not there fault at all, but I think there needs to be an efficient way to do this. I notice that when I mobile order ahead of time, the customers that order inside the store get their drinks first. Not sure how that adds up. The app is great though but it’s useless if some of these inefficiencies continue..Falalalalalala5432Version: 6.2.1

✓ Amazing And EasyI order on here very often and have for most of the Summer and it is so easy. You just order from the app and then pick up at the Starbucks near you. You don’t have to wait in line to order and instead get a separate line which moves quickly because everyone is picking up. I absolutely love Starbucks and I am obsessed with their refreshers and frappucinos. Overall, the app was well thought out and if something isn’t available I’ve learned all you do is call the store and ask if they have it and they’ll make it available on the app quick. I love the experience and the stars you earn. I end up having enough stars for a breakfast from the bakery the next time I get Starbucks. Thank you for doing such an amazing job and I plan on continuing to go to Starbucks in the future. Please don’t hate on the app. I haven’t had a bad experience and I’m convinced most of you are trolls. I hope this gets to Starbucks customer service because I truly do love the app and Starbucks as a whole. I can’t thank you enough for the quick and easy drinks almost every morning this past Summer!!! Five stars and absolutely amazing!!!.Vinn08Version: 5.22

Starbucks Cons

✗ Bad changeTook the calories out of the menu… why would you do that!.FKANICKNAMEGODDAMNVersion: 6.44

✗ Broken! Order ahead not workingZero locations showing order ahead but if I go into store there are mobile orders waiting and being prepared. What the?.K23Z-zxqVersion: 6.46

We made some changes to make things run smoothly..