- 93.5LEGITIMACY SCORE
- 95.0SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Walgreens App User Positive Comments 2024
Walgreens app received 48 positive comments and reviews by users. Can you share your positive thoughts about walgreens?
Please wait! Walgreens Facebook comments loading...
Walgreens for Positive User Reviews
✓ Well organized, Clean Store a mostly friendly staffWalgreen’s is a regular stop for me so I am able to observe how well the store is maintained and managed. It is very rare for me not to find what I’m looking for, the shelves are always well-stocked and organized. I have developed a nice rapport with a few of the employees there. Most everyone that works there seems to like their job and it shows I am always greeted when I walk through the door, and I almost always am asked if I need any help finding some thing by employees working the floor. The only reason I didn’t give the store five stars is because the pharmacy is painfully slow at accomplishing pretty much anything. I once waited at the drive-through for over 25 minutes and not one car moved in front of me during that entire time. I ended up backing out of the line and going inside to pick up my prescription. While I was waiting for them to find my prescription, I noticed that the same car that was sitting at the window when I was waiting in line outside was still sitting and waiting to be served. And not once did someone that works in the pharmacy go to the window and at least apologize for the wait. But fortunately, my insurance no longer covers my prescriptions at Walgreens so I don’t have to worry about that anymore. Overall I think this is one of the better Walgreens in the area and I love the cashiers!.Version: 61.1
✓ Not HappyI have been a customer for many years now, but recently I have found myself waiting longer and longer in line both inside and out to pickup or drop off medication refills. There is only one very long line for everything from questions to shots to prescriptions. Please consider hiring more help or having separate lines for certain things! I am elderly and have health issues which makes it difficult for me to stand for long periods of time. Waiting in the car is not convenient either if you need to purchase other in store items. I really hope you improve this soon as there were a lot of other upset customers in the over 45 minute line I waited in. My caregiver had children to pickup from school and we were running out of time! We certainly didn’t want to return another time only to have to repeat the wait time all over again. I hope this is corrected soon or we both may start taking our prescriptions and other shopping business elsewhere! Thank you. P Edwards..Version: 46.1
✓ Great store app!Compared to other store apps this one takes the cake. Easy navigation, zooms in and out easy and has all the info as their website. Love it!.Version: 2.0.4
✓ PickupI purchased detergent for pick up,the first day I was unable to pick up because there system was down and the store was closing because of that.(Pulaski and North Ave.)So I waited until today 5/31 to pick up ! When I pick up o discover that one of the bottles of detergent is busted open leaking in the bag ! Now how did that happen ?Your employees picked the detergent! So I ask your manager can he give me something comparable to what I have ,He in turn says I can give you a refund I can’t give you anything! You mean to tell me you have a manager that you employee that isn’t allowed to make executive decisions to take care of a customer. What boggles my mind even more is he was unapologetic about it ! To work a company as big as this and have people that work for you who clearly aren’t capable of making decisions to provide great customer is terrible! I would also like to know why they don’t have name tags so that you can address them properly! I had him write his name down. Andrew (Shift Lead).my expectation is for someone to respond to this review,Then again how can I when your Shift Lead can’t make an executive decision!.Version: 51.5
✓ Perfect for those travelling to the USI’m happy that this appears on the UK store as I’ve been to America twice, I registered for a Walgreens reward card and this is very helpful to me as I can see the deals, coupons and how many reward points I have.Version: 11.0
✓ The Photo ManagerShe, DANI, is a excellent worker & a sweetheart, but she seems overworked! Precious to have such a employee, hopefully she is well compensated!.Version: 59.1
✓ Customer service is terribleI was buying gloves in the store they didn’t have a price on them I scanned them with the barcode reader on the app only to find out that the barcode is only for corporate and the store and corporate are two different things they consider even this they are both banned Walgreens they have nothing to do with each other online the item scanned the same price as corporate and it said the store had item in stock however the store will not give the 7 dollar price will charge you 100% mark up I called to find out and was hung up on all my calls I have been going to Walgreens since I worked at the hospital round the corner almost 30 yrs just like they say they are open 24hrs but call ahead 1st they no longer stay open 24hrs due to staffing which is hard on the steady traffic that store gets from the hospital don’t bother with this app or the store in Mountain View California neither one of them work they closed down a perfectly amazing store with drive through to keep a very small store open with no drive thru or steady hours of operation life is too short find a better pharmacy and download an app u can depend on.Version: 47.0
✓ WalgreensWish we had such photo developing convenience across the border. Love Walgreen's!.Version: 3.4.1
✓ WalgreensAwesome service.Version: 6.8
✓ Excellent!So easy to use.Version: 7.2
✓ Great serviceGreat service in the photo department today around 3:45, 2-3-21. First time ever I tried to transfer photo’s off my phone . Needless to say I failed. Went there to pick up my pic’s so I thought. Got there and they couldn’t find my pics. So I tell the guy who I didn’t get his name but thought his tag said shift leader. It was my first time doing this. I show him my phone says photo sent . He takes a look a says oh you forgot this part. So fixes it. I tell him ok, I will pick em tomorrow . He says how many pics did you have , I tell him about 7. He says no problem I will do it now. Oh this gets better, I thank him . As I am standing there he is getting my pics and he says to me , did you mean to cut this people heads out of the pic. Of course I say no, I told him I was trying to “crop” it. He fixed all my pics for me. I know this is lengthy but I am really into great customer service as I am a manager in the health field. This guy was absolutely exceptional!!! Treat him well, as he treats your customers great!!!!! Just found his name Jason, on my receipt , at the Sault Ste. Marie store..Version: 31.0
✓ Worth the moneyThis app is truly worth the money. Well thought out and user friendly....Version: 3.0.2
✓ Love it!This app is amazing! I love it. It's so easy to use. The RX section is a God send! Thank you Walgreens!.Version: 5.2.2
✓ I love this appI don't live near a Walgreens but use the app as backup to the Rxremindme app. It has features that no other app has (such as the "as needed" function that I like). Keep up the good work..Version: 6.0
✓ Lockhart PharmacyI use Walgreens pharmacy to fill EVERY script we use! I must say that adds up to over 10 prescriptions per month ,if not 15. My family has used every other pharmacy in Lockhart and until we started using Walgreens, picking up a script was a DREADED errand! Long wait times....even longer pick up lines. It seemed no matter how many times I updated our information something was wrong. It has been nice NOT having these issues with Walgreens. Our prescriptions are always ready in a reasonable amount of time. We are individually notified when to pick up or if there is an issue that may need to be addressed. We have gotten to know the entire staff and are greeted personally upon arrival. The pharmacists are very thorough in making sure there are no possible drug interactions. My husband has several serious medical issues and medication changes occur often! We all feel at ease with Dan & Brenda in charge! The entire staff is knowledgeable and I just can not say enough good things about each one. We were even taken care of while OUT OF STATE. So kudos to you all at the pharmacy in lockhart. The Kelly Family thanks you.Version: 7.2
✓ Love it!Love seeing what's on sale and current coupons! Wish all grocery stores had their own app! Thanks!.Version: 2.0.4
✓ Pretty good appPretty easy to use app that has many features (i only used the photo section). The only main drawback is that you cannot crop pictures that you only wanna print in 4x6, 5x7, or 8x10 format (you can with posters and canvas tho). If you really need this feature or photo edition, or you wanna do post cards, use the iPad version of this app..Version: 3.4.1
✓ WalgreensIt's a useful app.Version: 2.0.2
✓ Love itI love this app. With this app I can do my shopping from my house. 😍.Version: 6.4
✓ They want your business and give you the businessThe Walgreens app tries (to quote: “Do or do not, there is no Try.) to provide service but they’re so busy changing the thing it does not provide consistent service. The current annoyance happened when the latest update (I guess there was an update) removed all my login information and invalidate my touch-id, thank goodness I knew my password. Then the system tells me my script needed insurance information updated. So I used a picture of my card which it rejected and told me to call my pharmacy (I won’t rant on that now). When the pharmacist asked about my call and I relayed the need to update my insurance information I was told the refill was coming from a different provider and it would be ready this afternoon and NO insurance update was needed. I spent my entire career in IT, the crap testing these people do should not be tolerated. Walgreens user interface is all about selling you the retail items, oh and sometimes your medical needs. This isn’t my first head knocking day with the Walgreens app and I doubt the last..Version: 57.0
✓ Consummate ProfessionalsVery few words to describe the excellence and quality of this app. Just about every facet of this app fell in the wheelhouse and use them daily. Well done guys.Version: 5.1.1
✓ Good and badI’ve used Walgreens photo app for a few years now. It’s convenient and fairly easy to navigate. However, most times it takes FOREVER to upload, which is an issue if your phone sleeps before its finished. The color is typically good and photos are clear, which is why I gave three stars. My biggest issue is that so much of the picture is cut off each time. I’ve been told to go to the crop option and adjust the edges, but it still doesn’t help. For example, a few of my students wanted a selfie of us. We knew those on the edges would have a tiny bit cut off, but on the original it’s a little hair not in the frame. Even after checking the crop feature to make sure the frame was as large as possible, it cut the people off on each side so much that we each had half a face! Seriously, it went from being fully in the picture (minus a little hair), to each of us having the entire side of our faces, including one eye and half a nose, completely gone. My six year old students have been very disappointed. This has been an ongoing issue with multiple photos. Walgreens employees have not been successful in helping, so something needs done farther up in the co. Lastly, why can’t an order be saved, so if it glitches everything isn’t lost? Again tonight I spent over an hour editing over a hundred photos. When I clicked next it glitched and was gone. Because of this, I changed it to two stars. This has happened WAY too many times..Version: 35.0
✓ Love Walgreens online coupons! Best deal out there!I.Version: 59.1
✓ Australian retailers have a lot to learnFantastic app with passbook integration already. Australian retailers/app makers take note!.Version: 3.2.2
✓ Getting betterApp was great then bad a while. Much improved recently but there seems to be a disconnect with the store. Recent example is a text telling me I needed to pick up by the 4th. I planned to pick up the third. I could not message the pharmacy through the app. Possible user fault. It got put back on the third and I had to reorder. More work for staff. Feel like the 4th should be relayed to the store. Also frequently get texts that there is a problem right after the text it is ready? Heroes work there. Walgreens employees in Clermont have gone way above and beyond in kindness to and helping with getting Florida DCF to finally step in and help my elderly mother. I tried two years and it took her going into Walgreens and throwing stuff off the shelf to make it happen. Now she finally has a case worker that didn’t just close her case because she knew her own name and has been to a doctor and has hospice help. Through the kindness of someone in healthcare that cared enough to make extra effort. App still has a couple of flaws but people make business excellent. Kudos on excellence of the people and corporate choices to start valuing their employees over putting a store on every corner. Hopes Florida will consider the model and reform their elder care policies. Knowing your own name is a low bar if it results in hitting a pedestrian or vandalizing a store to get help..Version: 59.0
✓ Long time customerToday I took my almost 90 year old mom to pick up her medicine due to a call from the Ellenville Walgreens and walked to the pharmacy section when this heavy set lady ask how can she help little did we know she was going to be the worst part of our visit, her attitude was very poor and when we asked for further information regarding the medication her response was that she wasn’t there to keep track of my mothers medication. We were very frustrated and confused as to why this person even worked with the public if she was so bothered by our questions? She needs to go this is the second time we have this issue and we haven’t been to the store in years and her attitude is stilll the same my question is simple why are the managers and supervisors allowed to hire these people and let them get away with treating their customers in this manner. Please help us to get this person out of the Ellenville Walgreens. I will be calling the manager which by the way wasn’t present when this occurred, but his name is Stephen so we will reach out to him soon..Version: 43.0
✓ Photos for dummiesEasy to use app for photo printing Great service.Version: 23.0
✓ Cancelling an orderI am very unhappy with my experience with Walgreens app and response time on December 23. My order was placed at 10:54 AM. I received no text or email confirming my order, so after about 30 minutes, I decided to go to the store and buy the items I wanted. Then, at 11:56 AM, I received an email stating “There’s been a delay in your order.” At 12:22 PM, I received an email that there had been an adjustment to my order and at 12:23, I received an email stating my order was ready for pick up. By then, I’d already finished shopping at the store. I tried to figure out a way to cancel my order in the Walgreens app, but couldn’t do it, so I called the number in the email but couldn’t get through. I tried a number of times to call the store where I was to pickup my order, but couldn’t get through. Around 7 PM, I decided to go to the store to see if someone could help. The worker was very helpful in helping me cancel my order. Suggestion: Please make it easier to view and cancel an order in the app..Version: 46.0
✓ Easy to useGreat app, easy to use and access to awesome coupons.Version: 6.3.1
✓ PhotosMichele was awesome!.Version: 59.0
✓ Crystal location is awesome! Robbinsdale is bad!The Pharmacist on Bass Lake Road in Crystal are awesome! I transferred from Robbinsdale because I was having so issues, literally every time I went to fill a RX. I would have to call and remind them to order my monthly RX and it would still not get ordered and she was so rude to customers. I am so happy I changed pharmacies, I only wish it was sooner. I thought it was normal. The things that I was dealing with and tell the lady at my clinic said no this is not normal and you need to change clinics. If you have a monthly RX they should automatically have that for you once you get established, that was never the case for me, she would try and say it was too early and try to get it in stock but still would end up getting partial prescriptions with some having to get a new RX from doctor, which my doctor was so sick of having to write multiple prescriptions due to their errors. Not one issue with Crystal location and they are always so friendly and helpful, I can’t say enough about how pleased I am..Version: 61.6
✓ Great App!Wonderfully for pictures when you live across the country. But it needs an app for video..Version: 2.0.1
✓ AwesomeLove this app.Version: 3.3
✓ Auto RefillI love this app, it makes it convenient to refill my meds easily. But auto refill always gets turned on! I had it on because it had been convenient. But then they’d start sending me refills four days before I need it, giving me extra, but then it’d refill again 30 days after the last refill. So eventually, I’d have a month supply stocked up and I’d be sent even more! So I turned auto refill off for all my prescriptions because I’ll handle refilling them myself. No problem. But now every time any med gets filled, it turns the freaking auto refill option back in! Each and every GD time! I know it’s a small task to change it, but now I can’t refill one med because it was on auto refill to be sent home (I prefer to pick it up in person, I don’t want my meds stolen). I turned auto refill off for that and changed my setting to always pick up in store. But now I can’t refill that one because it still thinks it’s being mailed even after the feature was turned off, because it was already sent to be filled. So irritating! Please include a “remember this selection for future prescriptions” option! And make it actually work!.Version: 36.2
✓ IlovedinosaursPotatoes..Version: 3.2.2
✓ GoodGood.Version: 3.0.2
✓ Old location continues to fill medsI have recently moved out of state. The old Walgreens location is still attempting to fill meds, despite my provider sending scripts to the new location. Once they mess with the scripts for controlled substances, the new location requires me to obtain a new script from my provider. I don’t know how to make this stop. I have been filling meds at the new location since December and I have updated my information on the app, in store and again my provider is sending scripts to the new location. I’m about to change locations, as I don’t have time to deal with this nonsense every single month. Currently I am out of a medication and it has said “in progress” on the app for days. I am beyond frustrated with this situation. They also take it upon themselves to fill meds that I have not requested, as I do not yet need them. I’ve never dealt with such a mess from Walgreens and I don’t intend to deal with it much longer! Between the pharmacy and the express scripts, I absolutely understand why patient medication compliance is so low. Unnecessary barriers are created one after another by the entities that should be encouraging compliance..Version: 59.0
✓ Australian retailers have a lot to learnFantastic app with passbook integration already. Australian retailers/app makers take note!.Version: 3.2.2
✓ So easyThe app is simple to use and so efficient..Version: 35.0
✓ PharmacyThe pharmacy at this location is very very bad. From long lines, long waits to get medication filled to employees getting into shouting matches with you. The store manager seems very unconcerned about what is happening at this store. The cosmetic department has friendly and professional employees. This app is ok. The only problem I have is adding family members. After adding a family, It ask if you want to check on scripts for family members click yes and get your information. I get my information only not the family member. Can't find a way to get to family member at all. The pharmacist here yelled at me and said you’re getting your medicine from some where else, the medicine is pain medication for chronic pain. This person’s name is Sunday I notified the manager of the store. I’m waiting now for pain meds to come in it had to be ordered. My name and phone was written by pharmacy tech. She’ll call me when it comes in 7to 12 days, I took last pill already. It’s so sad that I have to suffer for something others are doing! ! Thanks Walgreens for taking actions . Keep up the good work!!.Version: 52.0
✓ I love Walgreens and I love this app!Certainly one of the better retail apps out there. Makes being a customer incredibly convenient..Version: 6.0
✓ Med not availableEvery month for a year or more I attempt to refill my (narcotic) Butrans patch. The refill rx is there at the store. It is sent electronically by my physician, in front of me, at my appointment. You will not let me request a refill until exactly 30 days from the last refill...not a problem. So, I have worn my last patch for the final day. Now I can request a refill but you never have the med in the store and you have to order. It takes 2-4 days to get the med in and now I’ve gone without medication for 2-4 days. That’s a problem, plus you never let me know when the med arrives at your pharmacy so I’m waiting around for you to notify me which can add more days. I have discussed with my physician and the best probable solution is to order all meds from my employer’s hospital pharmacy. Also, the Teva brand is pretty useless but hey, saves you money and my copay is the same. I am a healthcare licensed person who specializes in federal and state regulations so I am aware of certain restrictions. I doubt you can do anything to correct but I wanted you to know why I left, when I do leave. Trying to juggle 2-3 pharmacies is ridiculous..Version: 23.1
✓ Australian retailers have a lot to learnFantastic app with passbook integration already. Australian retailers/app makers take note!.Version: 3.2.2
✓ PhotoI use this app mainly for photos. Some of the time, works great. Uploading photos though has got to be thee most frustrating task through this app. When I have an album of 100, I want to be able to just go in and quickly and smoothly upload these without waiting by my phone for 45 mins so it doesn’t time out while uploading, only to find 15 photos uploaded after you’ve finally given up. Having to go back in your albums and try to figure out which 15 of those 100 pictures that was.... So annoying. I give up. I would like to also see a way to delete albums. With the trouble of uploading I often try to start over with a new album in another attempt to successfully upload without having to figure out which ones uploaded out of my album and didn’t. So, with multiple attempts, I end up with multiple albums. This has been an ongoing issue for quite a while, that I would think would be important to fixing as it really affects the experience with this app..Version: 30.0
✓ GreatSimple yet effective app. Nice way to check flier/sales before cross border shopping..Version: 3.3
✓ Great!Awesome!.Version: 3.3
✓ RetiredStore is always well stocked. Always find what we need. No need to go anywhere else. Love it!.Version: 3.1
✓ Walgreens appThis is by far one of the best pharmacy apps out there..Version: 5.1.1
😕 Walgreens Negative Reviews
