Realtor.com: Buy, Sell & Rent Negative Reviews

Realtor.com: Buy, Sell & Rent App Complaints & User Negative Comments 2024

Realtor.com: Buy, Sell & Rent app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Realtor.com: Buy, Sell & Rent? Can you share your negative thoughts about realtor.com: buy, sell & rent?

Realtor.com: Buy, Sell & Rent for Negative User Reviews

✓ Usually my go-to but its glitchyThis has the best general layout and interface of any of the house hunter apps. Just wish a couple things were different. Information not on the website version is not here, and vice versa. Second, most annoyingly the map pins have TERRIBLE touch sensitivity. I try to select one pin on the map and it chooses a house not even close to what I selected. Try to select the pin again, and the displayed house jumps to another random pin I didn’t select. Try again, and it usually goes back to the first house, and back and forth. Just refuses to select and display the ACTUAL house I was selecting from the map. And finally, the map is slow to update listings after filtering. It will say X amount of houses met the filters, but then the map doesn’t display that. Have to zoom in and out of the map a few times to get it to update and display the correct listings. I do like the new green shading for schools. The previous colors made it seem like there were few good schools anywhere. I take school ratings with a grain of salt like that anyways..Lda28Version: 12.1

✓ Used to be a fan of the app, not so much nowThis app was great and easy to use and very friendly but since the update in late October and the new layout I don’t enjoy using it at all, it is a hassle to browse through listings and makes me less motivated looking for my first house.JohnnnahshhhskwiVersion: 15.1.0

✓ AcreageIt doesn’t let me look for a specific amount of acreage!.Crappile$$$Version: 14.20.0

✓ Not Enough Search CriteriaLooking for houses with the master bedroom downstairs? Can’t search for that. Need a three car garage? Can’t search for that. So you’ll spend a lot of time combing through listings when a simple filter expansion would be so easy for the developers to include. UPDATE: Just received a reply from the developer, and in it, they have misrepresented the app’s capabilities. (1) They indicate that one can specify a 3 car garage in the “amenities” filter - that is not truthful at all. One can select “Parking/Garage,” but there is no further criteria option available. That’s of very little help, if any, when virtually every home in my search area has a 2-car garage. (2) The mention that the app doesn’t have the ability to specify the floor that the MBR is on, yet MLS records the level on which the MBR exists., ie, lazy developers. Same could be said for the garage, as most MLS listings will indicate the number of covered parking spaces. Tip: When replying to a review, keep in mind that the person leaving the review might just be a Realtor AND and IT pro, meaning the BS detector works well....NicksandersVersion: 12.21.0

✓ Mr. MeanHard to use it.Dara Mean UkVersion: 12.6

✓ BuggyJust downloaded the app to see if the issues that existed before were fixed and couldn’t even complete a simple search without getting an error message..Health researcherVersion: 15.14.0

✓ Useless appThe most awful app ever. You can’t search anything on it.Murty14Version: 16.6.0

✓ Watching the MarketI enjoy watching the market thru out the US for patterns and trends both for sale and rent. As I have been watching this for several years I've noticed an undeniable trend in the fires, floods, and pandemic with homelessness as a shortage throughout the USA has triggered a ridiculous spike in rents and home prices which can be attributed to greedy landlords/property owners/management. This is illegal and called price gouging and should be legally challenged in court by all states and their representatives. Example of ridiculous appraisal values on properties when they compare homes in a nearby neighborhood to those in a mobile home park. Mobile homes DO NOT APPRECIATE THEY ARE LIKE VEHICLES AND DEPRECIATION STARTS AS SOON AS THEY ROLL OF THE LOT. So because of this ridiculous practice by Appraisors and Realtors as well as Real Estate sites like this people are placing mobile homes on your site and others with escalating prices on trailers that are 20 to 50+ years old and this is dishonest. Who in their right mind would pay more than $200K for a trailer even a brand new one when you don't even own the land?.RealCaliNanaVersion: 14.20.0

✓ Doesn’t workI downloaded this app, registered a account via my google email, but the system didn’t show any real estates for sale nearby, and keep showing “opps ,no results” What hell is going on with this app??????.MeihuaxiaowangziVersion: 16.30.0

✓ So many glitchesI’ve had this app for years. Never had many issues until the last year or two. I’ve had to delete and reinstall this thing so many times. It started with a lag when opening the app. If I switched to, say, a text message and then come back it was be frozen for almost a minute until it worked again. If I tried to close it and reopen it it would do the same thing. After reinstalling it helped but slowly noticed it coming back again. Another issue I’ve had for a while now is that I can’t “heart” save/like any of the listings. I hit the heart button and then it stays for around 30 seconds and then disappears. There’s seems to be no fix to this. The new issue I’ve been having (to add to this list) the app has now been crashing. Sometimes it’ll black screen and I have to close it down or it’ll just straight crash. It’s getting annoying trying to use this app..Tslason333Version: 17.17.0

✓ Most updated......needs improvement !!!I really enjoy having the convenience of the app, however we are looking at properties out of town and we are relying on the accuracy of the listed properties on the app and have come across several listings that are still showing active on the app and come to find out the home is either under contract or has been sold. We recently took a trip to one of the locations we are considering moving too and ran into those circumstances on two out of the five homes that interested us, which overall isn’t very good odds. So I am not sure if it’s the realtors who aren’t communicating or ??? But if this could be updated to represent the commercials that are being aired that would be a wonderful improvement. Because I seriously doubt we are the only ones relying on the accuracy of the listings being provided on the app..Prezaplus3Version: 11.0.1

✓ IncompleteDoesn’t contain all the information the realtor.com website does. Not useful enough for serious searches..Habanero-1Version: 12.4.0

✓ Many missing featuresThe accuracy of data in this app is awful. As a former Realtor, I know that the company called MLS (Multiple Listing Service) requires all Realtors to UPDATE all listings with current status (option, contingent, pending, etc.) within a certain time frame. Many Realtors do NOT do this, because they are “farming for Buyers.” When a Buyer is searching, there is absolutely no way to determine if a property is actually still available. If you are looking to relocate, the lack of timely reporting is frustrating. It is worthless to call every Realtor to find out if the property is still available. Also, when you have “viewed” a listing, there used to be the words “viewed” on the listing within this app. When you are looking at 20-30 properties in a county, it gets confusing to not be able to remember what you have previously looked at, and maybe bypassed for a reason. The “heart” ❤️ feature is nice,,but again...totally worthless when the listings is not updated to reflect proper status. If the data in this app is updated every 15 minutes, and actual property status is missing, then the Realtors are playing the system..SuzyQDallasVersion: 11.8

✓ It’s clear why people don’t use thisAfter using the app, it’s clear why people turn to other property apps for their search. the amount of bugs, it’s like they don’t even have a QA team. when you search for a property with parameters, then save the search, some parameters do not save in the search. for example, you cannot save a search for a house with a pool..MacdonjoVersion: 15.7.1

✓ Can’t delete saved search criteriaThe app was really useful at first and I liked getting notifications of houses newly listed in this dry market, but there are search criteria I’d like to delete but can’t. So now I have a dozen or so saved searches. I even sent a request for help on the feedback link but the person who replied apparently did not take time to carefully read what I wrote and replied to a completely irrelevant question. I checked on a search engine how to delete them and found outdated instructions that say to click on an ‘c’ that simply does not exist. So now I am getting push notifications for houses in areas where I do not want to live. I don’t know how to fix this, so I changed my notification preference to “none” but am still getting inundated with emails with listings for houses in the wrong zip codes. I think at this point, I will just delete my account..Member of “the rest of us"Version: 16.19.0

✓ Dont workDont work for me in Canada.Funky-BVersion: 15.15.1

✓ No workingThe app is not saving filtered housing preferences or allowing me to draw a specific area. I keep seeing a retry window when trying to make changes. I have deleted and reinstalled the app, but it still is not functioning as before. The issues seems to have started within the last week ( Sept 4-11th). Please correct. Thank you. Additional comments based on response received Sept 14th : I am searching the state of Delaware with a narrow radius between Dover to Wilmington. Filters include, single family homes priced 250,0000 to 500,0000. Please note that I have used these filters with minor adjustments for the past year with no complications. Addition comments: I am using the draw function. This function is limiting the range I can request. I can search an narrow area along route 1 between Dover and Middletown but when I adjust to include Bear or even Wilmington I get the retry error. This has never been an issue before. The draw function seems to have preset boundaries that cannot be search beyond a set mileage. I realize the draw function has to have some limitations but a change in a search area by 10-15 miles at best have never been an issue in the past..JRBXXXXXXXCVersion: 14.21.0

✓ Need a toggleYou need a toggle that allows for looking at fee land only.Edmonton InuitVersion: 14.20.0

✓ TEXT EMAIL AGENTWhoever thought it was a good idea to have these huge buttons - ‘TEXT’ & ‘EMAIL AGENT’, is sorely mistaken. These buttons take up 1/10th of the screen and cover up important details about a listing..Stop Deleting My Review!Version: 12.5.1

✓ Doesn’t workI am in Canada and it doesn’t find anything for sale..Epwand2Version: 16.14.1

✓ You will miss opportunities using this app!Update: seeing more of the same, this app is catering to realtors only who will boycott anyone who tries to sell without a realtor. I am looking for a house so my only dog in this fight is it doesn’t show all of them! This app is helping realtors corner the market against you. They will not show FSBO homes just like the realtors won’t show you FSBO homes but you can clearly see them in other apps such as the one that starts with Z. I discovered this using the other app and then to be sure I wasn’t mistaken I then typed the address into Realtor and it shows as Not for sale. The other app shows it’s been listed for 3 days but you won’t see that in Realtor! For the Dev that may respond to this review, the house I’m looking at is in MLS otherwise the other app which isn’t associated with FSBO wouldn’t show it either. I would list the other app but I’m trying not to so I keep it objective. Update: we are still looking for a house and I am still seeing properties that are not listed bc they are FSBO. Do NOT trust this app to show you all properties for sale..Richard75013Version: 15.2.0

✓ Awful since the updateThis app used to be really simple to use and extremely user friendly. Since the update it is a complete headache. Constant “app error” messages. It’s hard to search map areas and jumbled to scroll through. Wish it would just go back to the old version..Allison TryonVersion: 15.2.0

✓ Great appUpdate; extremely annoying that in the middle of looking at a listing the map will suddenly move to a close up of three road in Kansas. So I’m looking in Florida, boom, I’m in KS. Incredibly annoying after 3rd or 4th time in 20 minutes. Another very annoying bug is that if I’m manually searching on the map, moving around in an area it continually focuses in on a random listing, this also happens repeatedly. Removing a star as all the bugs take the fun and functionality out of using. Great app with a few quirks. Updates needed. Annoying on latest is when you put an address in the search line and search it doesn’t change the map, you have to select the list view to see the property then map on that page. Also there is often information missing, such as square feet of a home which is easy to look up on Zillow but odd it’s not on the listing..GiegercounterVersion: 14.18.0

✓ Why have in Canada appstore if no listing show upWhy have in Canada appstore if no listing show up?.Kay SelVersion: 16.15.1

✓ Okay…but could be way betterThe app itself is pretty well laid out, easy to use, and has some nice customization as far as search options and layout (list view, map view, etc). The app fails in certain areas though. For example when searching for a condo there used to be “dog friendly”. Now there is pet friendly but the option only applies to NY on my search options (I don’t live and am not looking in NY). On the website their is a “pet friendly” option that is not specifically for NY but no “dog friendly” or “cat friendly” so it still shows or prions that would be irrelevant. Also no option to search for units by floor. We need a first floor unit and I’m sure others also have strong preferences for desired floor when selecting a place. Another huge complaint with this app is every time I close it and reopen it shows me places in surrounding states despite saving searches that are specific to the state I live in. I have to re-enter the state every time. Not time consuming or difficult…just annoying and repetitive. Lastly, it would be nice to hide listings that come up in my search that don’t work. I believe there used to be a way to do that. Now my searches are cluttered with listings that don’t work for us for one reason or another. In summation…good app that needs more search options and to work out a few issues. All in all still would recommend it over other similar apps..WillandreasonVersion: 16.15.1

✓ Great- but needs a few upgradesGood app but needs larger minimum acres (only allows 15 currently). Also wish it let you organize listings by land size as it does on the website..Melokia20Version: 15.5.0

✓ TopExcellent.1Bonita1Version: 15.0.0

✓ Poor serviceSo, the site is ok. Not great, but ok for looking up and perusing properties. There are better places out there. If you have a simple question about a property like, is there a well for instance… or how old is the roof, good luck. DO NOT use the email agent, or contact number. These go to a phone bank. Not a realtor, not the listing agent for sure. They will “set you up with a buyers agent”. So, you want to get that 2 second answer to know if you are even interested? If you use the site, send email, get call to set up realtor, talk to buyers side realtor, they call listing agent and relay that info back to you. As efficient as our government. If you have an agent use them and bypass this mess. If, like me you might be buying within a 4 hour radius, a local agent isn’t driving 4 hours one way every weekend to show me cabins or land. If you do find something, google the agent and call directly. I wouldn’t mention where you found them. The site is a not about service or help, it’s definitely not about home sales. It’s about lead generation and the profit they can make from it. Also, sad that I would have made an over priced offer on a place that sold in 4 days for 5% under asking. Couldn’t get anyone to answer a phone…. It’s a funny world. Rant over. My search is getting there also. I’m not sure not it’s worth the hassle..RobimpacVersion: 15.15.1

✓ One of the best. Could be betterOut of all the real-estate apps (and as an app developer) this is one of the best. It’s a bit lower to update than others but it’s worth it. The information is presented is a good format. There are some features missing. Hiding houses would be great. Houses that i exclude even though they are with my search params would be great. This would minimize repeat clicking. Comparison: would be better to have an ability to compare listings side by side. Dynamic view: allow me to see the information i want first. Creat different lists not just search/saved lists. I’d like to be able to save houses based on what I’ve seen with filter ability to liked/disliked as well as not show in search results unless changes to listing made. A list of those I’m scheduled to see and able to order by location so i can map a route to see them in. The website has a key feature; to map out a school district that the mobile app does not. It would be great to have this feature in the app. Notes are great, lists are better. A pro/con list would be idea. As well as a way to upload pictures against that pro/con list as a reminder why. I have seen 20 houses in the past few weeks and although i remember the jist of many i can’t remember it all. Having it all in this app would be great..Tusabe143Version: 12.0.0

✓ Retired realtorYou asked ...I miss being able to get the mileage & time from my place of work to the houses I’m looking at...And it really bothers me a lot that the living & family room sizes are not listed... to me, these are much more important than the bedroom sizes...It also would be helpful to be able to Have the option for the buyers to search homes with First floor bedrooms ..Or master suites... The most current taxes should be a requirement, currently we have to go to several websites to get accurate information ..the list agent’s website or Zillow to get current tax records (or do a tax records search, by address)...You should also add another field for additional taxes when there are multiple lots involved in a listing... none of these items are too much to ask for! And I think the association should consider offering a class on photography because some of the pictures are awful… I don’t want to see a blurry corner of every room in the house - I want to see the rooms! Thanks!.HfsiysiydVersion: 12.3.0

✓ Search stopped workingUsed to be a great app but recently the map doesn’t populate with listings when you zoom or pan..PabsCDNVersion: 15.6.0

✓ Doesn’t work for CanadaUseless app for Canadians.Jsw696969Version: 16.11.0

✓ Started out my Go-To, now lacking.While zillow's estimates are hugely inaccurate, Realtor misses the mark by not including FSBO listings, and direct links to the county records. Also, when a house sells, it just disappears now, where it use to say "recently sold" for a time. While I prefer the format and map drawing etc to others, it could be improved. I also wish that it would add the option to search my school district! UPDATE: where it use to say “recently sold” now it shows active way past when it is pending and then disappears. Also, less previously sold at information has been available for some time. It’s gotten worse instead of better. 😞 UPDATE after programmer response: I don’t believe it is because incorrectly labeled, but not updated and out of date information. I have not seen a “recently sold” for many many months. I have turned to other apps more frequently. Maybe with all the celebrity ads you can’t afford to keep the app relevant?.PennyS1Version: 11.0.1

✓ Received calls for days after emailing local realtorI emailed a local realtor and a property. They sent a email to me telling me that they were too busy to get in contact with me. However I received over 7 calls from realtors that were not even in my state or boarding my state. I finally reached out to someone in their office and the “home” was in an illegal subdivision. Very misleading and I see a lot of half truths on site. Since I do live in somewhat of a small town, there are so many agents propped up on a real-estate market that most homes, if not all, are not worth half of what they are selling. Individuals should really look at the builders reputation and lawsuits or claims with the state or city/county. The older houses, get tested for mold and especially Meth. The Health Department has that information. Follow up with the City that did the building inspections on the house to see if there was anything shady. You can move into a palace and still live in a squabble/dump. It is the people who decided what they will pay for a home, not the banks or the crappy builders…let them set for so long as they pay interest on a home that they are trying to sell—the price comes down..No way 68Version: 14.18.0

✓ Good jobGood.XaxaiuyVersion: 14.21.0

✓ Semi bad review-and whyI wouldn’t have sent in a rating, but it popped on screen. I actually closed it out once-then when I reopened the app it popped up again. I get notifications everyday throughout the day on properties in the areas i have set, or have searched previously. Everytime I click on one (I for someone reason still do EVERY time) it acts like it is opening and then just takes me to a white, blank page and never opens. I have to wait until I see it’s still not going to open, close out the app again-then reopen the app by actually clicking the icon. Then have to go to notifications and open the listing from there. This has been going on for a really long time. I actually looked up a number for you guys online,I think , and told them. While I was on the phone she tried it & the same thing happened to her. I thought got sure since she is employed there, that it would be addressed. I am still experiencing thd same issue, though, so thought I’d try this method now. I’m ok with closing it out and reopening it… still get the same information, just wastes my battery. Hopefully this will be forwarded to the correct department who is knowledgeable enough to correct the issue. Thank you, Caroline.Brainy244Version: 14.21.0

✓ Freezes and pictures don’t always loadThe app is clunky and freezes and doesn’t always load. The availability of properties based on map use is great ..SmooresintheusVersion: 14.19.0

Realtor.com: Buy, Sell & Rent works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Realtor.com: Buy, Sell & Rent.