Insight Timer–Meditate & Sleep App Negative ReviewsInsight Network Inc

Insight Timer–Meditate & Sleep Negative Reviews

4.8
4.89614 star

Total 31 Negative Reviews

Insight Timer–Meditate & Sleep App Complaints & User Negative Comments 2024

Insight Timer–Meditate & Sleep app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using Insight Timer–Meditate & Sleep? Can you share your negative thoughts about insight timer–meditate & sleep?

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Insight Timer–Meditate & Sleep for Negative User Reviews

Adieu 🥲My love affair with IT seems, sadly, to be ending. We are still friends, but it is standing me up too often. Since it upgraded I have had no end of trouble, first with the timer not turning off when it should, and so recording all sorts of absurdly long (19 hours?!) of mediation in my stats; and now it often takes so long to respond that i think it has frozen (not very soothing at all!!😝) And if anything else happens on my phone while the timer is running (eg I go to a different app for my audio) then the timer stops running in the background. It seems to have become so loaded up with other functions that the basic timer (which for the past several years I have been using three+ times each day) doesnt work properly any more. Here's my original review from before the two upgrades: Lovely bells, and a beautiful non-commercial space in which to connect a little with others (with as few words as you please) to support practice. Very inspring to know how many thousands of peeps are meditating at the same time as I am in the privacy of my own room at home. For beginners who want all the bells and whistles it might still be good. And - who knows - perhaps when I upgrade my iphone 7 plus, the IT app will behave again. But for now I am drifting away from using it, owing to the frustration..Version: 16.2.19

Used to Be A Great AppThis was a great app I used for many years, I think close to 10. Insight Timer provided a nice structure for my practice sittings. Also had a great format to connect with others I met at meditation retreats and such, and see how many people around the planet were meditating at the same time – cool! Unfortunately, in the past few years they have made it more commercialized with all sorts of intrusive video and audio recordings and live workshops, as well as making a more sophisticated profile of me linked to other health related apps. There are so many other apps out there doing that already and I am disappointed Insight Timer could not remain a simple helpful tool. I’m not a fan of self-help culture, especially when meditation practice fully opens the door to self-growth without requiring guided self-affirmations and reassurances from strangers on the internet I find mindfulness practice is a true internal source of strength and wellness all by itself. With the most recent updates (Fall 2021) they added smiley-faced feedback after each meditation setting! That was really too much for me. I don’t see how their new anxious commercialization and overactive self-help mindset fits the spirit of meditative transformational practice like it used to. Sadly had to delete the app..Version: 16.0.9

Far too bossy nowI used to love Insight Timer for its clarity, simplicity and choice. It’s now far too complicated, busy and fiddly. I used to be able to go straight there and meditate. Now I have to wait while somebody’s idea of a meaningful quotation appears on the screen, sits there for several seconds and then portentously fades away. Maybe some people want this, but why can’t the rest of us disable it? We don’t all want to have an algorithm dictate the agenda for our meditation. Same goes for the ugly little emojis that have appeared, demanding that every possible moment you choose one of them to say how you feel. It makes me feel as if my soul is some sort of public washroom facility where I’m invited to hit the button before I leave to say how clean I found it. None of this has anything to do with meditation. No doubt the developers will say that the quotations are carefully curated and the emojis are there to help guide us on our journey. But meditation is about finding your own path, not about being given a text to think about. If I wanted that (which I don’t), I would go to church and listen to a sermon (no thanks). And emojis are essentially about mindlessness and have no place in a space supposedly dedicated to mindfulness..Version: 16.0.1

Bumped outIt keeps bumping me out of the app. I’ve deleted and reinstalled 3 times....Version: 15.6.5

Great content, but..,I think this app has the best meditation content by far, however I really don’t like how it harasses me to rate every single session. To the developers: if I bookmark a session then that is me rating it really good. Also I don’t enjoy the newish landing page with an inspirational quote when you open the app, the quotes are good but there is enough of that stuff on Facebook and I just want to get to the content!! The only other gripe I have is I wish the text for the time of each session was clearer or larger as I usually choose a session based on how long it is and first thing in the morning my eyes have to strain to read the times. But seriously this is a great app!!.Version: 17.2.5

DowngradeI used to love this app, but now i cant even use the timer without having to pay? and i cant even do the challenges without having to pay. the app was much better before.Version: 18.0.2

Get your wallet outThis used to be such a great app with beautiful people sharing and crowd sourcing meditation. However, the slow creep to the “premium” (access only for an annual fee} has hit a tipping point whereby all the teachers I follow now only post for premium subscribers. the annual fee isn’t cheap especially in times of inflation, and I know this ha# become a gig for many of the teachers. However it is sad that the app is loosing its soul..Version: 18.0.6

Have to pay to rewindOverall I think Insight Timer is pretty good. There is a ton of content you can access for free. It can be a bit to dig through to find what you like, but once you do, it’s a great resource. However, if you’re listening to a talk and want to skip back a few seconds so you can write something down, tough luck. There are ‘skip back’ and ‘skip forward’ buttons but if you click them you’re redirected to subscribe so you can access the ‘advanced player.’ The abundance of free content means I’ve never felt a need to shell out $60 for Member Plus status. I’m certainly not going to for the privilege of rewinding. Also the rating system is weighted towards good reviews. I started listening to a 45 minute talk that turned out to be very amateurish and condescending. I discovered that Insight Timer requires you to listen to at least half a recording before you are allowed to review. I understand why they do this, but it seriously skews results. No one is going to sit through 23 minutes of that talk just so they can leave a review. With this policy in place it’s highly unlikely you’re ever going to see less than a 3.5 star average review. Just something to be aware of..Version: 15.12.5

Not working anymoreWe loved this app and now it’s no longer working. I really hope it can be fixed..Version: 18.0.2

Getting worseNot all updates are upgrades, and I feel this app is loosing ground as it updates. I’m a many years user and it’s been great until about 6 months. Now, it’s bugged, has important flaws and the support doesn’t reply when I write to tell them. Will give back the stars when they give back the fully functional app..Version: 15.15.0

A good app with lots of bugsI wish I could give this app a higher rating. But there are multiple problems with it. I like the timer function. And I also enjoy the many guided meditations that are offered both paid and unpaid. But I really got this app in order to network with other like-minded people. And for years you could network with friends who are meditating at the same time. But this function often goes missing. I’ve emailed them many times. Sometimes they fix it sometimes they don’t. Currently I can never see who my friends are who are meditating at the same time. Another problem is that they won’t change my residence even though I have changed it in the app. It still says I am down in North Carolina even though I’m up in Massachusetts. So when it shows people who are meditating nearby, I only get North Carolina people. I have tried for months now to get them to fix this to no avail. Also, when I’m trying to send a message to other people, I cannot use the microphone to dictate. I have to type out every message. So annoying! This should not be a hard thing to fix in this day and age..Version: 15.16.7

Every update worse than the lastThis used to be a great app. Simple and compelling. But more than any other app I can think of, they keep making changes that lower the experience…clutter the screen, put the most commonly used features (the timer, for instance) underneath menus instead of on the home page. And they’ve destroyed the community they had by a series of rearrangements and bugs that have killed off a lot of the friendly conversations with others which I enjoyed about this app. It’s been more than a year since the “new messages” red light meant anything, and I just stopped checking it because it would not light up when there were new messages (after working perfectly for a year before that). But now no one sends messages anyway so who cares. Update: they tell me you can customize your home page and make it the timer, which is good. But the criticism about the reduction in community interaction remains. I’d say the number of messages I receive (Ie “thank you for meditating with me”, or custom messages) and responses I receive from my messages is down 80% from before they made these changes last year. It’s essentially killed off any social/community aspect of the app, which is a shame. It’s a wonderful group of people and those of use who enjoy saying hello really miss the way the app used to facilitate those happy interactions..Version: 16.0.9

Terrible new user interfaceI love this app but the new user interface is dreadful. What is the point of Home, if it hasn’t got my courses, my teachers, my bookmarks? Why do we have Learn and Discover, they are basically the same thing, I don’t get the difference. And why have you hidden My teachers, My courses and My bookmarks way far way, this is what I come to the app for. The new design is really not user friendly. I also don’t want to Connect. It feels the app was designed for how the developers want you to use it, now how people intuitively use it. Of course I want to go to listen to my courses, and to the tracks of my favourite teachers, why is this impossible to find now? I would welcome the option of having these on the bottom menu, or at least in Home. Also, no need for a quote when I open the app, I find this rather annoying. Please review thank you..Version: 16.0.1

UPDATE: Was an excellent app, now bloated…I started using this app from the recommendation of a family member. Very easy to use and motivating for my practice. I like that it keeps stats and goals. Many of the guided meditations are very good. Like a free meditation course. Excellent! UPDATE: Docking 2 stars for what this app has turned into. I started using this app again and find the new UI completely convoluted and bloated with “features” I don’t need. It’s difficult to even find the meditation TIMER function in an app that’s called “Insight Timer.” I mean this is/was the most basic core function of the app. Guess what? I finally found it - a little button amongst a grab bag of other buttons in a tab ambiguously called called “Discover” which also has a whole array of poorly organized redundant stuff that you can also find in the “Home” and “Learn” tabs. Then there’s the “social networking” function which they’re really pushing, but I have no interest in. Fine. Why must every app developer turn their simple, easy to use apps into bloated, convoluted messes of stuff that most of us never asked for? And why must every app become a social media app!?.Version: 16.2.14

App not working & bad customer serviceI have always enjoyed this app and been a user since it launched, spreading the word to family and friends. However when a problem occurred within my app, including not being able to open meditations, resulting in the app freezing and crashing, meaning I could not at all use the app, I proceeded to contact customer service. Whilst they were prompt in replying, they told me there was nothing they could do to help me. After updating my app to the newest version, things began to stop working. My IOS on my phone was not compatible with the app, despite my phone being a fairly recent model. Many other users have the same IOS as me so this is a common issue, yet they failed to fix the app and make it compatible for users of IOS 10. A simple fix with the product development team would have meant my IOS was compatible, however the team could not do this for me. I would have been happy if being friends able to use the app meant I did not have access to the newest features but I couldn't use it at all. I contacted the team via Instagram and whilst they seemed helpful I was blocked and unable to contact them further. I was kind in my messages all along, understanding that they were a small team, but to be blocked as a customer, when I was only expressing my issues with the app is not ok. I've enjoyed this app since the launch, however the team wasn't helpful or co operative and I can now not use the app..Version: 14.5.5

Data miningJust deleted the app. Wouldn’t let me use it without either confirming or providing an alternative email. For “privacy”..Version: 14.3.2

Scammers preferredI’ve been using this app for over 5 years now. With every update it gets worse and worse. I haven’t updated for quite a while now as I want to be able to see the scammers that are infiltrating this app and are not being removed despite being reported. Recently I reported 37 !!!! fake accounts, all of them with the same pictures and they HAVE NOT BEEN REMOVED!!! Instead I have been now banned from viewing other profiles. I can’t see my friends anymore, I can’t see my friends list anymore, I can’t view my public profile in the app anymore. The only thing I’m getting now is a page telling me “Site not found” and telling me that I “haven’t deployed an app yet”. This is infuriating! I’m a paying member and I strongly object to such a treatment!!! I want my views back - NOW!!! It’s bad enough that they ban and remove teachers and their tracks just for mentioning their own website!! What has happened to you, Insight Timer? Are your stakeholders more important than the wellbeing of your paying members and your teachers? Talk to me and I will happily edit my review..Version: 17.3.9

How to ruin a perfectly good app...I've been using Insight Timer for many years. It is by far the best meditation timer available on iOS. Over the years the developer has added various other aspects, but the Timer was always front and center. Some of the newer aspects included meditaitons, which I greatly appreciate. I was able to add my favoruites and access timer and mediations from a simple home screen and turn off or ignore the "social" aspects which become more dominant in the app. (No, I dont want to know how many people have meditated with me today!) But the recent update has really turned me off. To start, the app launches with a daily quote. When I wake up in the morning and reach for my phone to start a meditation session, the LAST thing I want is someone's quote floating around in my head. There is no way to turn off this so-called "feature". And now the social aspects are front and center and very annoying. No, I dont want the app to ask me "How are you doing today"! I'd like to suggest to the developer to read the recent comments here as I see that MANY other people are as annoyed as I am. Please do not abandon your roots. Please return the basic simplicity and functionality of the app, and let those who want the other features to access them without (disrespectfully) shoving them in front of everyone's face. Thank you..Version: 16.0.2

Changes are not an improvementInsight Timer used to be in my top 5 apps. I have used it every day for nearly 500 days and the new UX changes today are so disappointing. Guys! The quote on white was what I looked forward to before my morning meditation and I have to sift through the menus to find the timer. This is your core feature and you are making it hard to find!!! Feel this is pleasing shareholders (these changes appear to make me experience more of your app) at the expense of me as a meditator. Really disappointed, sorry. Hope it’s not final but as we all know, everything is impermanent so it’s kind of my issue… but still… :) Cheers ⚡️🙏.Version: 16.2.16

Pls get rid of ‘consecutive days’I use this app very regularly and have done for years. However, the ‘consecutive day’ metric is at best crude and at worst manipulative. I could have used the app for 20 days and then decide to do my own thing for a day. Next thing I see “0 days” everywhere on the app. It is manipulative because it’s using behavioural psychology to drive engagement. People will instinctively feel competitive & enjoy watching the number of days accumulate. All sense of accomplishment is lost if you don’t use the app for 24 hours - you have to take your ‘fix’. This is the exact energy I am trying to escape with a meditation app. It could instead be replaced with a system that has a variety of options for how people track their progress - weekly, monthly, by timer, guided, style etc. When I get the energy to research another app that has similar content but no consecutive days, I will jump in a heartbeat, but for now you can count on good ‘ole people being too lazy to change once they get used to something! 🥴.Version: 17.1.3

Great app but latest update makes searching/filtering hardThis is a truly wonderful resource but you’ve changed the UI and it means I can no longer search by type e.g. sleep or anxiety and length of time together. It’s very hard to search for what I want yet before your update it was easy. Please rethink this and I don’t recommend updating this app if you want ease of searching. Otherwise I only have great things to say about insight timer..Version: 15.0.4

Can’t use the timer without payingI’ve been a user on this app since 2017 and now the *timer* is behind a paywall. The whole timer. Not just the premium sounds or anything, just the main feature that gives the app its name you have to have a paying membership for. The timer never used to be paid for. Very disappointed, this was my favourite meditation app and very essential to me..Version: 18.0.6

Overly pushing PlusThe quality of the app has reduced significantly with ongoing push towards monetization. The search function has been made a difficult as possible to see free content. The subscription costs are not reasonable for the service offered..Version: 18.0.10

The TikTok of Meditation AppsDo not buy this app if you want to use it for the timer only. Using the app is like logging into facebook, just to access the timer. With this app, you are constantly being marketed to with “New and Improved” update of their app. I have been using the app for a long time and it is now so completely different that it is no longer functional for its stated purpose. From the login page, you will have to navigate through several different pages before you get to the actual timer. Basically, they built a social network around the timer that you are now forced to join and participate in, so they can sell you their premium “meditation services”. I am a long-time practicing Buddhist, and from what I can see, the app has been redesigned to distract people from sitting in meditation to make them dependent on a “meditation specialist” or some other “premium subscription service.” I would not be so harsh, but if you purchase this app, you will be giving money to someone who wants to sell services over providing you a product that will help you progress in your spiritual journey. I deleted this app and will be looking for suitable alternative. I hope you can find the same, and I wish you the best luck trying to escape the lies of samsara. Maybe “samsara” would be a better name for the app at this point..Version: 16.0.1

Bugs and crashesThis App stresses me out. It’s supposed to provide relaxation, but for me, it is the opposite. So many bugs, crashes, and waiting for it to load sometimes takes forever. Like right now for example, I am waiting for it to load and it has taken so long that I am now over here riding this bad review.Version: 17.3.3

70+ days in and still LOVE this app!Update — now three years in & would prefer it stop being so commercial. Meditation is not complicated, does not require going to class for the rest of your life. Those of us who just want to use the timer function — it gets put in with constant ads in your face. It is shameful actually that an organization that says it wants to make your life better pushes you to do routines and classes that actually detract from getting from point A to point B. Oh well, if the times keep getting stuck behind commercialization, at least I’m not addicted to these classes at all, I can use alternative timers or none at all. I still mostly use it for the great sounding sequential timers. Who wants to be blasted out of their session? Not me, and this app provides quality sounds to let me first relax, sound so I know to move into my first part, then when that time has passed, sound, so I know to move into my second (rest) part, then a nice gentle sound to let me know I can comfortably open my eyes and end my "meditation". Works perfect -- and is all I need to use -- I can add friends when I have extra time or browse the "forums" but totally not necessary to do Turning Within meditation (Kelvin Chin) -- a sort of hybrid of TM, a sort of mantra meditation. It has made a world of difference and this app helps me keep my place and incidentally tracks the days that turn to weeks and months. Very happy with this app!.Version: 15.9.3

To Dear Insight TimerHi to Insight Timer, Dear Insight Timer, I have been a loyal customer of your service for a while now. And I continue to praise your service with the utmost gratitude. Dear Insight Timer, since I updated this app recently, I have noticed, that there has been changes with the layout of the bookmarked section of the app. I see now you have a list view instead of a tiled view of these bookmarked meditation images, and that you have also placed smaller coloured tiles of the inside of each meditation image. Dear Insight Timer, how I appreciate you. How I love your service. I adore your service and would do anything to help you. It is unfortunately, for me, now, a challenge to try and utilise these bookmarked meditations. As the coloured tiles inserted inside the images make it hard to work with, and the list layout, instead of the tiled view, of the bookmarked section, changes the view as well. Dear Insight Timer, would it be at all possible, if you could add in a free second layout option in the bookmarked list, and without the smaller coloured tiles inserted on top of the images? Just so that people are able to view this original tiled layout, without the smaller coloured tiles that are overlayed on these meditation images? I would be profoundly grateful. I am incredibly grateful for your service and appreciate everything you do 🙏.Version: 17.2.5

Great app with several limitationsI love this app, I really do, but unfortunately there’s some limitations that make it difficult to use under certain situations. I paid for the upgrade. There are many Courses included with the premium membership that are fabulous. The daily Insights are also wonderful. The problem is not with the content. The limitation is that The Course tracks and the Daily Insights don’t repeat. So you’ll be trying to fall asleep while listening to a 10 minute meditation and when it’s over, if you haven’t fallen asleep, you’ll need to dig around for your glasses in the dark (if you’re like me) then find your phone, to manually restart the meditation. Or like yesterday, after the start of a migraine the same thing. I’m getting very frustrated, having to continually do this with each meditation. They have the ‘repeat’ function on the regular guided meditations, but just not on Course tracks or Daily Insights. Why? I’m really sorry to bash such a great app, and it truly is a great app but again, those limitations really knock it down a few stars for me. In addition, there is no way to bookmark Course tracks or Daily Insights or download them as a Premium member, like you can do with the regular guided meditations. Not sure if I can find a better meditation app, but these limitations are going to make me try to seek one out..Version: 15.4.5

Upgrades don’t make senseUpdate: Long time user and still daily user BUT seriously considering other meditation apps now. Since the latest updates, the app is so incredibly slow to open that I give up on using it. It freezes when using the groups area, which means connecting with other meditators is frustrating and disruptive to the whole process. Also, I can’t get rid of the annoying happy face- how are you feeling graphic that I have no need of to sustain my meditation practice. With every update this app gets worse and harder to navigate. Sadly I no longer recommend this to friends anymore. I have used this app for 4 years. It has been a great tool for helping my daily meditation practice. When courses began, I bought several and really enjoyed them. However with this most recent update, white font and gray backgrounds for descriptions?!? I simply can’t read these. So while I’d like to try new offerings (of which there are many) I can’t read them so simply go to my bookmarked ones. And while I understand that the developers need this to be a sustainable revenue stream I really miss the opportunity to purchase one course at a time. This has been a fantastic app in the past and with a few tweaks could be so again..Version: 16.2.8

Don’t need all the bells and whistlesI want the timer to again state the number of consecutive days I’ve meditated when I press “finish.” Why did they remove this feature? What app developers never seem to understand is “if it ain’t broke, don’t fix it.” P.S. I’ve had this app since before it was a pseudo-social app and it was just a simple, elegant, functioning meditation timer. Update: contacted about the missing consecutive days tracker. Prompt response was, “but it works for me, see?” So I sent a screenshot of my black screen after I press “finish,” and curiously haven’t gotten a response since. Sigh… Update 2: Reinstalled app, to see if it would fix my issue (as suggested). Well, that made the consecutive days come back, but also changed many of my settings. 🙄 Changed my settings back, oh, but wait, now getting the black screen again (after a day). Maybe you can ONLY get the consecutive days tracker if you have “show who you meditated with” enabled (or whatever it’s called). in other words, they are forcing you to engage in the social media aspect of the app. Very frustrating. Seems there is probably some “tech bro millionaire” jealousy going on and the developers really, really want to make this app into a purely financial venture. Good for them?.Version: 16.0.2

Are the free meditations actually free?Hi, I should state from the outset that I have only just begun to check out the features and content of this app. One thing that definitely appealed was the prospect of access to ‘32,000 Free Meditations’. I explored this part of the app and found some content I was very interested in, namely one called ‘Simple Tools for Self-Acceptance’ by Meg James. However after pressing the ‘get started’ button it took me to a page where I had to sign up for a seven day free trial to access the content. I don’t have a gripe with paying for the content, but what I have an issue with is making this discovery via a portal that states the content within is free. I feel that is a little misleading, so it’s a disappointing start with this app..Version: 15.5.1


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