4.85996 star

Total 49 Positive Reviews

Discover Mobile App User Positive Comments 2024

Discover Mobile app received 49 positive comments and reviews by users. Can you share your positive thoughts about discover mobile?

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Discover Mobile for Positive User Reviews

AutomaticIt is wonderfull have control of my card..Version: 9.2.2

More Functionality Than MostI’ve been with Discover Card since the beginning, and as it evolved, it became my preferred method of payment. Discover offers the best incentives and to my knowledge, their customer service has never been outsourced to foreign countries, so I’ve never dealt with language barriers like the I’ve experienced with other card companies. They continually update their app, which is probably why it offers more functionality than most and I’ve never experienced any of the technical issues some reviewers have complained about. The only downside to Discover Card is the fact it is not as widely accepted as American Express, MasterCard or Visa. Fortunately that type of minor setback can be easily circumvented by using an online payment service provider that accepts Discover. And no, I don’t work for; I’m not related to or know anyone affiliated with; Discover Card..Version: 2112.0

SERGIO MASSAGLIAGood morning, I like Discover and the structure organized for the cardholders, but my line of credit is too small in order for me to use the card constantly..Version: 2107.0

Login AssistanceI’ve had the most amazing assistance from Lisa & a few others with setting up my new account. I’m excited about using my new Discover card but also very pleased & satisfied with the excellent level of customer service at Discover card..Version: 2209.0

Fast and functionalGreat site people! Discover the difference!.Version: 8.9.2

My discover experienceMy wife of 68 years and I have been with Discover for nearly 30 years for the best of reasons: “ The Complete Nature of the Services we need” and standing behind what you offer us with competent REAL PEOPLE who solve all the occasional problems that arise with those we do business with. We have used to some extent, a number of the major credit card services offered nationally through the years, without satisfaction. Discover Card remains the sole service we can trust to solve all our issues promptly without shuttling us through all levels of “ Digital Assistants”, only to leave us frustrated and our problems unresolved. Our detailed monthly billing allows us to track all our expenses far better than having our own personal book keeper. We know exactly “where and for what”, we are spending our limited income, so we can make informed adjustments if needed to our expenditures. We are in our late eighties and fighting to avoid leaving our home until the end of our lives due in part to Our Discover card “keeping us straight”. Thank you folks at Discover Card for providing us with live human reps and outstanding book keeping to make our lives so much better. We wish we could write this message to all those we do business with. Please DON’T CHANGE to better match the competition cost wise, by trading human beings for robots. Doyle and Gerri Williams..Version: 2209.0

Great but badges don’t show right awayI’ve always loved the Discover app, especially comparing to many other banking apps. However, a few months ago a couple of annoying bugs appeared. I’m on iPhone X iOS 12.1.4 (up to date as of right now). I also always keep my apps updated - I check for updates every night, so they download while I fall asleep. Discover doesn’t seem to have dedicated mobile app support, so I don’t know if reported bugs get submitted anywhere. 1) The badges don’t appear right away anymore. They only appear after I go in and out of the app. Tried Discover support but their solution of turning notifications off and back on doesn’t help. 2) I have three accounts: credit, checking, and savings. Now and again, when I go into the checking account, I get the “enable Face ID” screen. I have that enabled in all apps that support it. Moreover, I just logged into the app five seconds ago with the Face ID, didn’t I? Granted, it’s not as often as the phone itself telling me it needs my passcode to enable the Face ID (known issue), but it’s still annoying..Version: 10.2.1

Highly recommendI was just starting to rebuild my credit and I applied for this card I put a $500 deposit after I receive my card I made a $120 purchase after everything hit the credit bureau my score jumped 78 points in one shot it let’s you make payments before your statement comes in and the app is very easy to navigate through it even has a section where it will tell you what your credit score is again I would highly recommend I’m getting ready to work on my husband‘s credit and we’re going to get him one of these also a sidenote after I got this card and made on time regular payments eight months later I got approved for a truck through GM financial you just really have to stay on top of your payments don’t use all of your available credit keep it at 20% - 30% I hope this helps.Version: 2203.0

Discover IT...Getting the cardI received my Discover IT today, it was well packaged and I was able to enable my card under 2 minutes🤝 I have a fair credit rating (around 630ish), and Discover gave me a fair chance-THANK YOU! There’s a lot of perks having this cashback card, the rewards NEVER expire people! Pay the bill by the due date, do not make any purchases till about 6 days after paying your bill! Your credit score will go up! For utilization purposes! I had no problem paying a bill minutes ago, and the phone app is greeeat! Easy, simple to follow, and simply pay your bill, Discover wants to help improve your score! How many credit card companies besides Discover do this?? Zero😃 Forget the other cards that don’t give people with fair credit a chance! Discover is 💯 % US customer service and they really are nice people!! The best simply.Version: 8.9.0

Love Discover CardGreat App, Great Website - service exceptional when (seldom) I call them. Credit increases on the fly. Keep on keeping on!.Version: 8.9.0

Best ever app I have usedVery easy to use , and it has everything you need and also give you alerts of fraud and credit score.Version: 10.4

Worst Experience EverI apply to one of Discover Cards and I was approved with $1000 credit line. Then I was called by one agent to verify my information . I sent them my social security, driver license, proof of address among other documents. So far I was approved and my card was on the way. Then a few days later another person called me asking for the same information to be sent again and telling me that they need that again to approved my request. I thought that it was someone trying to still my identity, so I told that person that I would not send any info again and that they could close my application . Then I call discover to report that issue . They then told me that my account was close because of that call and that they ask for the same document twice and that they could not open my application again . I received my card today because they sent it and when I try to activate the card they told me that the account was close as I requested in that call and they cloud not do anything to reopen that account ..Version: 9.4.1

GreatGood app.Version: 2204.0

Solid app has everything I needVery clear, concise, easy to pay off my credit card, Touch ID login; it has everything I need..Version: 10.2.1

Godspower OboidoVery efficient app, even better credit card company..Version: 9.3.0

An excellent employee - Cris (from Bank Account)I had a problem with my Discover App and cannot access my account at all. I called tech support for three separate dates and i have been promised for three times that somebody will call back to sort my access problem. NOBODY DID CALL ME BACK. I was ready to report my problem to BBB but i hoped to find somebody who would be more than willing to help me. I sent an email to Discover and Cris called me back, asked for a few days for her to find out what is wrong with my access and in God’s grace, my access was fixed. And she gave me a callback to let me know. If all of Discover employees are like her, i will not only put all my savings in your bank, but encourage all my relatives and friends and anybody who would care to listen to bank with Discover. She is truly a caring employee!.Version: 2322.1

The best cc company everI I never write reviews but I had to This time. So I had a Discover card before. Am unsecured card. But I messed up due to hard times and lost the card. It was 2000 line off credit. So several month’s later after my credits is shot from my responsibility I apply for another discover card but This time I could only quality for a secure card . I was approved for a 300 credit line with a 300 deposit requirement. I was very glad that discover gave me another opportunity after my mess up. Well months later I get an e-mail saying they are returning my deposit and increasing my credit line. Just amazingl and absolutely incredible. My new credit line jumped from 300 to 1800 in 6 months. I am very grateful to this wonderful cc company and I will never mess up again. Thanks for giving me another opportunity..Version: 2112.0

Best customer service ever!!'nNot really sure if this is supposed to be a review of the app or Discover bank itself. My review is mostly related to customer service. I have had to call customer service on more than one occasion , due to problems I created. just tonight, I lost my debit card and was dreading making this call, because if I find it, after I order a new card, the lost/found one will already be canceled. I still got off the phone smiling because person I spoke with was just so nice and helpful and made an unpleasant situation so much better. It's always like that and I, for one, greatly appreciate it!!!!! Everyone. I plan on being a customer forever! As far as the app goes it's pretty good most of the time. for some reason it doesn't want to keep my face ID enabled, other than that I have no complaints.Version: 2307.0

Forgetting the Discover Dedication MembersI have always liked using Discover, my family uses our Discover Card on anything we possibly can. I like to pay weekly on the card at a set amount and adjust accordingly every month if needed so it is paid off and I don’t have to pay any interest. I understand this may not make Discover the most money but it works very well for us. The App is so simple to use and is very nice to have. My only issue with Discover and I understand all card companies are like this. But I never see any incentive to stay with Discover. They and most other card companies always have incentives for new members but never for the dedicated members that have been with them many years. There is nothing keeping me with Discover except not wanting to deal with the aggravation of changing cards. If Discover was to offer additional cash back bonus or incentives for dedicated members, then this would be a five star rating and I would never think about changing cards again. A Discover Dedication Program simply does not exist..Version: 9.4.1

So far so goodGood app. Provide full functionalities. Very convenient..Version: 2.1

Why force me to review their new app preview?I open the app, see the summary of my balance, click on anything.... make a payment, see activity details... Can I get to what I want to see? NO! I am FORCED to see their “hey look at the new way we’re going to force you to use out system” screen. I can’t close it, I can’t go back, I can’t skip it to review later. It locks up the app unless I comply. First, why force me to review this tour of whatever fantastic way they’ve developed to navigate? Ya think it will be different than anything else I’ve seen navigating through dozens of other apps? I’ll be too stupid to figure it out without seeing their grand guide? Second, why can’t I just skip this tour I apparently cannot live without, and allow me to quickly do what I want to do.... then I can view their crap later? It may seem like a small thing but it’s not. I am sick of app developers forcing people to do things their way or else you cannot use their dictator app. The tech industry has capitalized abuse of customer data, years ago asserting they’d never do what they currently do in chasing the almighty dollar. All the security violations we constantly endure are not coincidences. It loose security so they can share/sell our data to make money. If they weren’t doing that, then it would be a lot easier to secure the data. No, I’m putting my foot down this time and not letting Discover force me to go through their crap before I can see MY DATA ON MY ACCOUNT!!!!.Version: 10.10.1

ImpressiveThe way this card stands out from other credit cards is top notch in every way. The arrival of the card is higher in standard. The detailed and genuine presentation of the card delivery package shows intent to retain you. The setting up process of the app is more caring of your needs and your security than other cards. The first year 2% on fuel and restaurants rewards earned match is generous and the 1% all around is appreciated as a newbie to Discover. I can go on and on but I know you will be just as impressed as you slip into the lap of luxury difference you deserve after sipping the same old taste of cards that only looked to take everything they could glitch from you. It only gets better from here. I recommend to stay awhile. I plan to as well and to trade up in the chain of Discover y. I found my cheese..Version: 20.7.0

Doesn’t include everythingI recently opened a card and I’ll say discover loves to throw a bunch of menus at you to try to confuse you. I noticed they do have some questionable things of concern such as they don’t even give me my closing date on my account on the app. I had to go online and dig through the menus to find out my closing date was literally a week and a half from getting my card.(what kind of bs is this?) It seems like they almost want me to not know my closing date and by extension my payment date. In comparison my other cards clearly list closing date, payment due, and payment date clearly under the account both online and on the app. I didn’t have to dig through menus to find my important dates. I’m aware of the intro apr but I still find that discover is either highly incompetent in their mobile app interface or trying to hide important information..Version: 9.7.2

Excellent app!!I love the instant transaction update!!.Version: 10.11.1

Nice user interfaceI think the design team has finally defeated chase... congratulations.Version: 21.04

Amazing Student Credit Card!This is my first ever credit card so I’m totally a little biased in my review but it is genuinely a great option. I love the cash back rewards and definitely recommend it for students. I primarily use my card for gas, food, and school supplies only. I am not new to credit (car loans, student loans, etc) and already know how it works but I recommend this for first time users! The app and website are user friendly and easy to navigate. And for those without major bank accounts (like Wells Fargo, BoA, Chase) you can add your cash app account as a way to transfer funds to your discover card! There are lots of other cool features for you to use. My only complaint is that it take a couple days for payments/transactions to post. And if you’re a stickler for paying off things early or seeing your current balance like me, it may grind your gears a bit. Other than that I highly recommend it!.Version: 2324.0

Mislead!!Was lead to believe that I will be graduating after 7 months. It’s been 2 years and no one can tell me why I can’t graduate from secured to unsecured. Spoke to supervisor who said that no one has the answer and no one can talk to the department that makes the decision. I have 2 unsecured card with over $20,000 in combined credit yet they are holding my $2,500 secured deposit hostage. Was told the account is being reviewed automatically every month yet when ask for proof that it is being done NO ONE can do so. I asked for just one proof that my account was at least reviewed once in the past two years and they said they couldn’t do so and that there was no way of seeing that it was reviewed. They just know that it is “supposed” to be done every month starting the 7th month after the account was opened. I asked if there was any criteria that I was not meeting for my card to graduate and they said they couldn’t see why. My payment history is perfect! My balance has never been more than 12% of my credit limit not even once in the past 2 years since I opened the account. My score is 748 and they refuse to graduate my account so that I can get my money back. If you don’t mind having your secured deposit money held hostage then it’s a great card and the app is awesome and the customer service is phenomenal, never had a problem. Otherwise, Stay away..Version: 9.9.0

When You DiscoverI will start by saying, I have had an ordeal finding good banking experiences, especially in the last decade of advance automation, where we talk to computers about as much as humans. However, Discover is the exception when it comes to customer satisfaction. It has the best I’ve seen in this decade of professional customer assistance from representatives by phone . As well, it has one of the best and most comprehensive phone automation systems one could ever hope for, in comparison to others I have experienced. There’s also a technical team that has prove to be on top of their game. With Discover I am never made to feel like a number with their staff, but they usually show their compassion for my concerns, and work diligently toward addressing or resolving every issue I may have. When you “DISCOVER”…you can rejoice that all is not loss when it comes to quality customer service. I am so thankful there is at least one bank that’s keeping hope alive, and I wish all could follow there model of professionalism. Thank you Discover and keep up the good work!.Version: 2401.0

Love this bank accountI use discover banking and I have to say it’s treated me well for the past three years. No fees, easy to open account even if you have had bad history with banks, no overdrafts, my husband and I have a joint account. Customer service is really great. Never have to wait long, they are always quick to solve problems. My only problem is that my discover debit card stopped being able to function with cash app, but that’s not really discovers fault. Also unlike most online banks customer service is actually based in the USA, banks like chime are clearly outsourcing to other countries where they can pay people Pennies and they can just barely speak English, don’t solve your problems/ just read off a screen, makes the whole experience very unpleasant (I’m not very patient), but with Discover you don’t have to deal with all that..Version: 2309.0

Service response is world standardIt is one of the rare company in USA I have met up to date that can give a reasonable quick response to customer’s questions. Though such response speed is common in Japan or China, but in USA it is very impressive. And what is more important, they can fix all problem I ever had..Version: 8.8.0

BEST CREDIT CARD SERVICEI have several credit cards with different companies. Of those credit cards accounts I hold, Capital One, US Bank and AMEX, Discover not only has the easiest app to navigate and use. I also discovered they also have the most wonderful customer service, especially when one of their account holders has a sudden, unforeseen situation. I am going through a nasty divorce and have been a homemaker dependent on my husband's (considerable) income for the last decade. After filing, I was suddenly being denied any temporary support until my first hearing, four months later. I panicked, and immediately contacted all my credit companies. With the only exception being Discover, every company made me feel as though I were just a lazy consumer attempting to get out of my responsibility, rather than what I actually am, a year-long account holder, with excellent credit, who has never missed a single payment. Four months later, as promised, I paid off my account. I will be a Discover card holder forever. Thank you Discover..Version: 8.9.1

Sneaky practice to charge late feeI use a bill pay service. When a bill comes, schedule the payment. Great and convenient I thought. BUT, Discover is the only card that does not allow electronic fund transfer from my bank. Twice in the last few months they claim that the payment didn’t arrive in time and charge $35! Since they don’t accept ETF, I can’t prove whether the delay was my bank, USPS, or a problem inside Discover. So, I know I can probably avoid the problem by authorizing the payment 3 days earlier than the due date. But since they don’t allow ETF, it means the bank withdraws funds 6 or 7 days early instead of the 1 day lead time for ETF. Discover ignores my complaint. They are happy to that they have robbed me of $70. A much better return than the small fee they charge the merchant. Now I understand why many merchants refuse to accept Discover Card..Version: 9.11.0

Loving my Discover AppI'm just so in love with this app. I logged in this morning to review my credit portfolio and I'm so thrilled at the updated breakdown feature! Detailing my total revolving debt, my number of inquiries, any late payments, (in the last year verses the last 7 years!!!- WOW) among others! You know what I'm most excited about though? The fact that I know Discover is likely already working on ways to improve on this feature and I already LOVE it so much! So I'm sure I'll be blown away when another update hits. Understanding my credit portfolio is super duper important to me. I'm an AMEX employee and card holder (18 years strong and love my company 100%) but I recall when I chose to get this Discover card it was because you were the first plastic I knew of that would actually give a cardholder access to their Fico score for free! Since then every one has jumped on, but you keep reinventing the game! You're ahead by far, and while others are still showing a bare Fico score, you're giving details that are so relevant and necessary for a customer like myself. You guys are doing great and I'm a fan! ✊🏿 #DiscoverIt.Version: 8.9.0

Discover AppPretty Good.Version: 20.2.0

Best credit card appThis app makes monitoring and paying your balance seamless. You can do everything and review everything from your phone. No need to even leave your home..Version: 10.1.0

Love DiscoverI’ve had my Discover card for over 19 years. Throughout those years I’ve faced so many’s hardships, I’ve wanted to give up, being a single mother in the military working long hard hours barely surviving. I’ve had to depend on my Discover card to buy groceries, gas, pay electric bills, however we survived. Times I’ve had to pay just the minimum payment other times I’ve been allowed to pay way above. So many times throughout the years I’ve relied on my Discover card and it’s gotten me through my hardships. I’m so forever grateful. I’ll always have it. I have a 17 year old granddaughter that will graduate from High School as a Junior then she’ll go off to college. I got her a Discover credit card. For her academics credentials being so wonderful I also got her a 2023 Chevy Camaro. Thank you Discover for supporting me throughout the years..Version: 2315.0

Great app for a great cardI use this app a lot. It works well,etc. But I love Discover as a card in general. They stay on top of possible fraud charges lightening fast and catch bad charges freakishly accurately. Better than my bank which is a huge national big bank. Traveling Discover flows with us and makes it so easy to say where we’re going or they check if it’s an odd charge. I have LITERALLY spent over an hour letting my bank know I’m going one state over -have to do it because they’ll just decline me at register with no excuse. Traveling- Europeans don’t accept American Express checks like old days, they pretend they don’t understand you, etc. So again. I love this card and this app. Discover is leagues ahead, quicker to alert of possible problems and deal with issues when they arise. Everyone I have ever talked to at customer service (so far as of July 2020) I can actually understand and has been knowledgeable and patient. Again, so far!.Version: 20.6.1

Discover CardExcellent customer service. Not much penetration in the markets outside USA. I am NOT happy that they took advantage of recent changes to The Consumer Protection ACT and instituted mandatory arbitration of disputes and banned class actions by customers. What is wrong with the court system? It almost makes one suspect that they might try some unethical stuff like Wells Fargo did. I surely hope not. They have been very good to me but I am NOT a fan of compulsory arbitration between individuals and large corporations..Version: 8.9.1

Love Your customer service representative’sI am old school I do not do my banking online I didn’t want him anything besides call my payments in on the 10th of every month and I always ask to speak to allies live customer service person because I suffered a brain injury along time ago and I cannot understand your computer and it doesn’t understand me so I always speak with a live advisor they are wonderful they’re helpful and that’s when service I hope that you will never consider getting rid of because talking to a computerized voice that says I can help you with your problem they can’t because my mind bounces from subject to subject and I have to talk to a real person to get the information I want to get in that I need so I would love to give you 10 out of 10 stars for your wonderful representatives I always enjoy speaking with them and feel wonderful after getting off the phone knowing my account has been cared for Lisa O’Mara.Version: 9.4.1

Best Ever!!!As a person who had late beginnings in life, Discover gave me a card back in January 2019 with a credit limit of $1800. I have a card with Wells Fargo from 2015 and still only have $1000 credit limit. Granted I missed two payments with WF in the first year. I worked myself hard to put that behind me and prove I am responsible. Discover rewarded me for being a good customer. My current limit is $4900! The best part, I don’t ask. They give. I have cards from Amex, Chase and Capital One, but my favorite is my Discover! I use them the most because they appreciate people who are responsible with credit use. And pay off the balance each month. Oh, and their customer service is incredible! They treat their customers with respect, which seems to be missing from others. Take note creditors; Discover it!.Version: 2206.0

Very convenientI like this app a lot. Works great, provides lots of account info, and let's me pay down my bil on the fly whenever I've got a few extra bucks..Version: 0

I’VE DISCOVERED IT!I’ve been with DISCOVER for several years (not sure how many - that goes back to some of my older notebooks), and I have never had a problem of any kind with them. I have what I consider to be an excellent APR - considering some of the credit card offers I receive in the mail! (For that matter, one of my other cards, which I no longer use for purchases, has a rate 7 points higher than my DISCOVER card.) For quite some time now, I have been using my DISCOVER card for all my purchases - that way I can keep track of all my spending, and I am assured of purchase protection on virtually everything I buy. And all my phone contacts with DISCOVER personnel have been trouble-free; everyone with whom I spoke was knowledgeable and helpful. If you are looking for a new credit card that will make it worth your while, I recommend the DISCOVER card. (Tell them I sent you!) A Very Satisfied Customer.Version: 8.9.0

Great app, but could be betterGreat app, easy to use. However I have had this app for a week and have only successfully logged in about 3 times. Extremely annoying when I cannot see the app, go to log in on the browser and I am usually met with another page stating they are working to resolve the issue. I have also not been able to set up a PIN number, when I try, a blank screen pops up with a red exclamation mark. Today alone, I have tried to log in about 5x, and it kept telling me my password was wrong. Go to log in on the browser, it lets me, and then tells me there’s an issue they are working to resolve. I have an Apple 6. Hoping I’m not told to upgrade my phone in order to use an app that should be able to be used no matter what phone you have. Whatever the issues are, please fix. I’d really like to actually be able to fully use this app. Thanks!.Version: 10.10.1

My favorite credit card ever!!!I love Discover so much that I need this credit card. After one year of having one Discover credit card, I got me another one. So now I have two of them, and I love both of them. I’ve had my first Discover card for almost two years, and I couldn’t be happier. I spend the heck out of my credit cards, but I always make my payments on time each month. If you do what you’re supposed to do, and use your credit card, and pay at least the minimum balances on your credit card, then you will be just fine. Of course it’s always better to pay more than your minimum balance if you can. You will save money, and it will look good on you. I’m always making extra payments to my credit cards when I can. When it’s time, and you deserve it, they will give you a credit line increase, and they are very fair. Out of all the credit cards I’ve had, Discover card is my favorite. They are the most fairest, and have the best perks of any credit card in my opinion. I’m going to use Discover credit cards for the rest of my life. I hope they never go away..Version: 2303.0

Great app for an amazing bankHonestly, the only thing I can think of to make the app any better would be to have more fun/personalized transaction notifications like Chime Bank. That's really it, and that would just be icing on the cake. I've used Chime, Ally, and Schwab, but Discover Bank surprised me when it turned out to be the bank that served my banking needs the best, and with a reliable and wonderfully easy-to-navigate app. I'd heard they were a great bank that offered highly rewarding accounts, and that's why I decided to open my checking and savings here. But I still hadn't anticipated just how good the overall service would be. I love the app, the customer service, and the interest rates. I've also been pleasantly surprised with how much I've actually earned with my cash back debit card even though I use my credit card for most purchases. Overall, my experience has been amazing, and I'm in it for the long run..Version: 2207.1

So far, so good.Ease of use, similar to 'real' webpage and security - well done..Version: 0

Bomb diggity:).Version: 1.2

Enjoyed and DisappointedToday is May 15th 2023 and as of today Discover has closed my account I really loved and enjoyed my card I had the student card with a limit of $500 dollars for close to 2 years now. I just paid the $500 dollars and now I can’t get my money back this is heartbreaking this all started in March when I was told I had to go through a verification process to verify my account I had to send copies of my bank statement 3 months and get a notary signed at my bank I did this twice and submitted my information about 4 times. I was told if I didn’t receive any follow up emails my account would be okay I call today because I submitted paperwork again on May 8th and they tell me nothing was ever received and there is nothing they can do I am so upset I needed this money, I’m trying not to cry I am currently working on my credit I have other credit cards but I loved this one and of course I was told I could reapply but I got denied I’ll keep working hard to establish my positive financial history!!!.Version: 2309.0

Credit Line IncreasesAt first Discover was amazing. I had to get a secured card with my fair credit, but I understood that. After a year they refunded my deposit, gave me a credit line increase and made my card a regular unsecured credit card. I definitely deserved it without missing a single payment...not even a single late payment is documented. True, I made mostly only the minimum payment due most of the time, but that’s what a credit company searches for, people like me, that makes on time monthly payments where little if nothing goes to the principal. Full company profit. I spoke to customer service about getting a small credit increase but all I got was a hard inquiry on my credit report (and your commercials lie, I did not speak to a help version of myself on the other end of the phone). I think this companies deserves to give me a major credit line increase, and not so I can buy $1000’s of material objects, but with a higher credit limit my credit utilization will be lowered and get me closer to 30%, thus vastly, and with high impacts help my credit score. I say again, you advertise customer service, but I haven’t seen any positivity from this company since that first phone call telling me I’ve been approved for a insecure card because of my payment history. Once again look at my payment history, not my high credit percent utilization and 1 star will go straight to 5. Thanks.Version: 9.9.0

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