REDBOX: Rent, Stream & Buy Positive Reviews

REDBOX: Rent, Stream & Buy App User Positive Comments 2024

REDBOX: Rent, Stream & Buy app received 24 positive comments and reviews by users. Can you share your positive thoughts about redbox: rent, stream & buy?

REDBOX: Rent, Stream & Buy for Positive User Reviews

✓ Loads slowly, or NEVER at all...The more they revise the app, the slower it tends to load up. Oftentimes while out town, I will start the app...only to ever see the spinning-wheel icon busy at doing absolutely NOTHING. We just ate at Cracker Barrel our town, which is just a few blocks away from a Redbox kiosks. Started Redbox app when we were seated, ordered our drinks...still loading. Served our drinks...still loading. Ordered our food...still loading. Served our food...still loading. Finished our meal...still loading. Quit the app twice and restarted, to absolutely no effect whatsoever. They keep pushing On Demand movies, which is pointless w/o a wide bandwidth connection. I wish there was a way to TURN OFF the On Demand ads, since that’s when the app seems to have gotten sooo s-l-o-w to load..ADR1RUVersion: 7.23.0

✓ USI seen this movie in the theaters and it was sooo good with this eerie, creepy vibe. However, I really wanted to understand what I saw in dept with the biblical meaning Jeremiah 11:11. So after watching this movie a second time on redbox I understand even more and realized how brilliant this movie was and if anyone says it’s not good or worth your time they totally missed what the movie was truly trying to say about how we as humans take for granted all the privileges we have on the surface and the closest people to you, really can not see the true you. The doppelgängers were a metaphor. The horror in this movie was that when all is say and done at the end of the world we will be our own destruction with ourselves for the choices we made all these years on earth and God will judge us and chaos will consume the earth. That in itself was very deep. So you if you decide to rent it know that this is a psychological horror film with some prophecy in it. Read your Bible and Pray..Roangel39Version: 7.40.0

✓ Almost uselessYes you can reserve movies on the app. However, when you look at movies coming up, it just lists them without giving release dates. If you go on the website, the release dates are there. Why would you have dates on the website and not the app??? When I get email promotions, it has a link to click. Does it bring you to the app like any other company in the world? No. It brings you to the website where you have to log on. It’s like they couldn’t care less about the app. If the emails default to the website and the coming movie dates are on the website, why do I need the app?.Steve9919Version: 7.58.0

✓ Making renting a Redbox DISC so convenientI use the Redbox app to search for movies, read prior ratings and check the star rating. With the location finder I check and see if the movie or game is by specific location. My only complaint is that when I take the time to search for a movie, save, pay for and then head to pick it up there’s a person there already that is using the Redbox machine to research, save, pay and then pick up a movie. One time I actually waited for ten minutes for a person to pick out a movie, as they walked away I swiped my card, pushed a confirmation button and took the movie back to my vehicle. The person the was ahead of me had also just arrived at their car. They apologized for the wait and I told them it was not a problem, he then asked how I got my movie so quick, so I showed them the Redbox app!.OcsabotVersion: 6.1.1

✓ Pretty cool!I love how quick it is to find out what movies my local box has on hand. It loads up quick, and has never let me down by showing a title that isn’t available. Customer service was awesome the one time I had a problem with a disc, (and I’ve rented tons of movies!)and they handled it to my satisfaction very very promptly! I wish I had better internet so I could take advantage of the streaming videos and the video games. I have Centurylink.... worst internet ever btw!!!! And I can’t rent games because of the time it takes to download the updates for them. I hate Centurylink! 2.5mbps.... seriously. Lol but this review isn’t about them, it’s about the box app. Give this app a try and you’ll love it! I know I do!.Qwerty67864213Version: 7.11.0

✓ Must Have AppThe Redbox app is an essential app for any movie lover. If you watch rentals at home this app is for you. Redbox keeps you up to date on new releases so you never miss that one movie you wanted to see really bad but with time passing it slipped your mind. They also have a rewards program where you can earn free rentals. For gamers this is app also lets you know of the latest releases. I use it to make sure that the games are not going to disappoint me. This way I do not spend the money I work so hard for on a game that disappoints. It is easy quick and fast to use Redbox and the app also helps you find kiosk locations and what each location has available. Want a certain title the app will find a Redbox with it and allow you to reserve it so that it is there when you get there. Great app and well thought out. Install it today..Inkman2000Version: 5.32.0

✓ New release dates are back..... or maybe they never left and I just couldn’t find it on the latest app version. If you hit “upcoming” and you don’t see the release dates, instead of scrolling left to right tap “browse all” and you will see them in order from week to week so you know what to expect in the future. I no longer have to look on the Internet to find new release dates (like I have to with the other rental kiosk DVDXPRESS). Return time 9 pm eastern is also better with REDBOX vs 7pm DVDXPRESS. My only gripe about the REDBOX app is I can’t rent new movies at midnight like I can on DVDXpress. Years ago I’d stay up Monday night and lock up my rentals. Not sure why REDBOX changed that. Perhaps it’s only a problem in Eastern time zone..CapColaJrVersion: 7.1.0

✓ App CrashApp crashes after latest update when entering the movies coming soon part of the app. When I select a movie coming soon it will kick me out to the home screen of my device. I would have loved to report this to a development team but could only find a platform to report issues here in the app rating. When trying to select developer it just sends you to Redbox home page. And you get lost in trying to report anything. This problem doesn’t fit one of their form questions. I would also suggest Redbox have an email just for their development team to report these specific problems. And if there is one, please make it reasonably easy to locate..Kblaser7Version: 7.28.0

✓ Great & easy, only a couple of issuesI love Redbox and have for years. I do like being able to browse before going to stand and look in the rain or heat. I love the ability to reserve online, but I do not reserve games and live near food delivery places. So I wish there were perks more geared toward my needs. Also, I wish that the promo codes would not expire on the same day they were issued. I usually get home and then get one & by then it is too late. Also, it’s gotten a lot more expensive. Most of the movies I will just watch on Netflix or Prime, because they are so expensive for one night. Also, is there anybody that can come up with a better system for a cover that you don’t have to hold over your head the entire time?.LorismilesVersion: 7.52.0

✓ Unfair AdvantageI was recently educated on how my RedBox and RedBox OnDemand Account is used... Considering how it works it’s an unfair advantage for the customer, see when we rent from the kiosks we are more likely to keep them over causing more fees, versus the streaming account due to the likelihood of being overcharged is lower. The point system is also a major disadvantage because if we use the kiosks to earn points then we should have the benefit of using them for streaming. As I was speaking to your CSR and the Supervisor it was brought to my attention nothing was put in place to justify why points can not be used on all platforms. I have been a loyal customer of Redbox for 5 years give or take... I would like to see some changes or at least some kind of benefit from streaming at a higher rate... Thanks Again for informing me on how to use my points at the kiosks....LoccMuttVersion: 7.55.0

✓ Oh, RedBox how the mighty have fallenEver since you added on demand it’s a mess not organized. All over the place. Can’t do on demand the perks keeps asking to sign up 😒🙄 once should be enough. Remember me doesn’t remember me. Have to login in for everything... it keeps going back and forth between the app and internet annoying everything and I mean everything needs work. Can’t even find by category anymore. I can go on but I don’t have the time. They also need to find a way to connect from internet to app or text to internet to app... like other apps do. Oh almost forgot the perks should be signed up once and done not everything week one and automatically do it for us once we signed in once!!.JRo084Version: 7.13.0

✓ Don’t love the new updateFirst of all, the garish new color scheme hurts my eyes and gives me a headache, it makes me want to forget the app and go back to the mobile site. It would be nice if we had the option to toggle it off, in settings, back to the white background color. I’ve always liked this app. It was very functional and user friendly. The update has added a million new places to click without really adding value. They added a place to see points, okay, but then a place to browse, with tabs dividing “at the box”, “on demand” and “collections” and then there’s a separate section called “new” that is very similar to the browse section, which is divided into tabs for movies, games, and tv. Then “upcoming” has its own tab and finding your preferred Redbox locations is tucked inside the “My Redbox” tab. This doesn’t streamline a “faster and smarter” Redbox experience for the kiosk user. I’m thinking they’re moving away from a kiosk focus and moving towards streaming. But I really do wish they’d let us opt-out of that red+purple color scheme..ApocalypseOnHoldVersion: 7.0.3

✓ MehThe app in all is a decent tool to use to find a location and a movie or game to rent. However it isn’t the greatest. Nor is it horrible. I can’t seem to get it to keep a location as a home location and am constantly having to pick a location to find my movies. Now if this is an option and I can’t figure it out. Cool I’ll keep trying. If it’s not an option. Let’s make it happen. I mean heck. Why do I care what’s in the box 15 miles away when I have one 1 block away. Set it to my home location unless the movie I’m scouring for isn’t available at the location I frequent most. Then again I avoid Redbox because 1 out of every 3 rentals doesn’t work. I’ve yet to get a game to work that I’ve rented. I may just have bad luck. So. Meh..Timothyj85Version: 6.1.0

✓ New version and the guy who made it should be firedI have loved redbox up to this point, but the new version of the app is just plain bad. It will not take my payment no matter how many times I put it in or what I do. Can’t get anyone in the phone either- just some nice elevator music. I don’t know who I dislike more at the moment- Kenny G, or the punk who thought this version was actually a good idea. The only thing that needed to be fixed in the site wasn’t, and now it’s completely unusable for my family. And the thing that irritates me the most is that qualified leaders are unemployed while this nincompoop probably got a raise. Business as usual in America- and the moron didn’t even think that it might be a good idea to let you put in ALL of the movies you are looking for before pinning you down to a single box (the only thing that really needed to be fixed)..SMPL YVersion: 7.1.0

✓ Great appThis app makes an already convenient service (renting dvd's) even better. We can find movies to pick up from near workplace before we commute home or pick them up @ home, knowing the movie is ready & waiting. And I have to agree with previous reviewer - trying to judge whether to rent something based on reviews on this app is rather pointless. Their opinions illustrate little else besides the rather narrow-minded perspective of whomever takes the time to review online. Unfortunately it also seems like most want instant gratification kind of entertainment and not to be intellectually challenged.....sigh. Love the freedoms the app gives - thanks Redbox!.Mama EsVersion: 5.30.0

✓ New Version is ScrewyI have been using the Redbox app for years and it has always been quick and convenient, especially when you only have a couple of minutes in the morning as you’re getting ready for work. This app has changed and is NO LONGER convenient. It is buggy! I went in as usual and when it can time to check out, it told my password was wrong. So I asked for a reset but the reset that was sent to my email didn’t work. I tried this twice! Then I decided to create a new email because I thought it would just be easier. Then, I went in to “create a new account” under that email. When I went to check out, it said it couldn’t accept the card and to use a different one. Really!!?! Here have NEVER been any issues in the past, and now all of these stupid issues?!? What a waste of time!? Why’d don’t you guys just leave the app alone? Such a hassle!.CanadiancricketVersion: 7.0.3

✓ ComplaintI would like to say I’m very happy with Redbox but I am not happy with the customer service I had about a week ago the representative was named Carl he was very ignorant and rude to me and would not help me with my issues with the on-demand problem I had!!! I have always been courteous and try to explain everything in full detail I am a well used customer as you know by my rental history and buy my time on here all I asked for was a couple complementary Blu-ray rentals for issues I’ve had in the past and he was not accommodating and actually told me I was lying I found that very ignorant and rude I make $50,000 a year I have no reason to be concerned with five dollars worth of rentals it was about principal that’s all.Frosty 45Version: 7.8.1

✓ Great user experience except for the map functionThis app works pretty great for when I occasionally rent a movie. My only gripe is that the Redbox locator map is terrible. You can search based on current location or even zip but you can’t pinch and zoom on the map to see the actual cross streets. Or sometimes you can pinch and zoom but not to the area you want, and adjusting the map in any other way results in it sprinting back to the zoomed out look again. The list with the addresses is there but not helpful if there are several machines on the same street but may not be that close to each other. Do you ever know the actual address of stores you visit? So my one wish is that you could navigate the map to locate the preferred machine of your choice if you could navigate the map function as it is usually easier to locate a machine based on the map, especially if the machine is located in a shopping center..TInYvonneVersion: 8.2.0

✓ Free moviesI had the misfortune of watching a Nicolas Cage movie last night on the free streaming I was so aggravated by the end of watching it I was ready to put a hammer through the TV I must’ve seen a commercial about Ted at least 40 times I was so aggravated and disgusted I would never watch another free streaming movie it was literally total aggravation why would Redbox do that?? I understand ads but that was freaking ridiculous and you can’t fast forward through them I’ve been a Redbox customer for at least the last 10 years that really soured me not only did the commercial play over and over it played four and five times each time we had a watch it it was like Applebees or Apple cross me I’m aggravated just writing this review my wife is laughing at me each time the commercial came on had no syam watching me get that aggravated As far as you’re free streaming service thanks but no thanks you really ought to reevaluate that policy and look at what you’re putting out there.Rg52$Version: 9.18.1

✓ On Demand is a dudI loved using the app for reserving movies so I wouldn’t have to search once I got to a box only to find it wasn’t there. So using the app to reserve movies is A+. But their On Demand feature is horrible. It took them adding it to the Xbox for it to work me. I had tried the phone, tablet and computer (all iOS devices) and none of them would work for me. I tried to call in/chat and they were never able to solve the issue (if I was even able to get to a person to begin with). I know things take time once they’re rolled out but there’s got to be a way for the process to be a little bit more streamline especially when they’re advertising that it works on all iOS devices!!!! Hopefully this will be fixed soon so I can have an easier time renting movies. I guess in the meantime I should be happy I’m saving $$$ :).Niki25Version: 7.20.1

✓ New app is HORRIBLE!!Renting used to be so quick and easy, but this new version is incredibly slow! It took 20 minutes to complete my reservation tonight. First it couldn’t recognize any of the boxes near me....said they were sleeping. Then when it finally found them it took forever to process the reservation. And just when I thought I was in the home stretch...it took me to the login screen to sign in!! What’s up with that? With the old app I logged in once and then it remembered me on each subsequent use. But this is the third time I’ve used this new version and each time I’ve had to logon manually. At this rate I’ll just go back to doing everything at the box itself. The convenience factor has been completely compromised by this updated version..FrustratedrenterVersion: 7.1.0

✓ Application has problemsOverall, this application does a good job. However, it constantly loses movies on my wish list, and maintenance is done at very inconvenient times. Not related to the application, Redbox personnel need to monitor the locations where movies are available to rent. Some Redbox locations never have a specific movie. For example, I have been looking to rent the original version of John Wick since version 2 was released and it has not been available within 25 miles of my home. Therefore, to provide better customer support, Redbox personnel need to monitor availability of movies daily to ensure they are available to all customers within a reasonable timeframe..DaJaKa3Version: 5.30.0

✓ Not perfect ..........butHave used Redbox and the app for many/several years. Haven’t experienced many of the problems others have expressed in their reviews, nor have I have thought much about musing functionality or improvements which could be made. I have encountered a couple/ few of them over the years. My overall experience with RB has been that if anything goes wrong in the entire rental process or with the app, they always have made things right with me. The “makeup” doesn’t always fully compensate for my time and/or frustration but overall and compared to many other businesses, I think they do very well. I won’t ding them for outsourced customer service but I would prefer they hire Americans (or legal workers from any country) working in the USA. Furthermore I hope they pay “living” wages..CarlkimjoeVersion: 7.10.0

✓ Works but could be betterI like to use the app to reserve movies. The new app changes should help with productivity or help streamline information; it does in a way but there have been some glitches. I have used the app several and it crashes. I also have had a tough time selecting my favorite kiosk. It seems now, the push is to make sure that people see ALL of the movies first, select a movie of interest and then find a kiosk. I prefer to look at a kiosk specifically, because I don’t care to drive all around the city to get a movie. I also had some issues with entering some of the sweepstakes events that have been advertised. I’m told to enter or play “in the app” but the app takes you to a website. Overall, to me the app is a work in progress. I will actually be calling Redbox because I entered an event but didn’t get the Perks associated..HollywoodAdjacent13Version: 7.11.0