- 92.5LEGITIMACY SCORE
- 94.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
USPS Mobile® App User Positive Comments 2024
USPS Mobile® app received 49 positive comments and reviews by users. Can you share your positive thoughts about usps mobile®?
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USPS Mobile® for Positive User Reviews
✓ To the naysayersThis works great! No crashes, and valuable info. For those Canadians that say it is useless, think before you speak. You obviously have never ordered anything from the US and had it shipped priority international USPS which often is the cheapest and fastest way to get things here. Once it crosses the border and clears customs, items get handed off to Canada Post for final delivery. Also good info if you have relatives in the US and want to find a location near them for shooing purposes. Don't knock USPS until you try it!.Version: 0
✓ Update has ruined this appThis latest version will kill off this app. You can’t track an item and get a result, nor can you save a tracked item. Useless! Also all attempts at providing feedback have been palmed off by the Care Center... obviously no humans work there. Sad..Version: 5.23
✓ MailMy only problem with my mailman or woman I believe it’s a mailman that always Krams all our mail in there even if we have packages. On one side of the group mailbox he opens and puts our mail and that is about an inch bigger than our side. So when I go to get the mail if there’s a package a big package my husband has to try to get it himself. my husband wrote a letter to you in regards to disability my husband is disabled and now I am disabled is there anyway the mailman deliver our mail to the house? He can just set it on the front porch if you would like that would be wonderful and a huge help to both of us thank you very much for your time. Have a wonderful weekend and a great day ! marcie and michael meyer..Version: 5.32
✓ Little clunky but works fine!First, everyone should consider themselves lucky to even be able to have and use the app. I had received notification the app was to have been discontinued at least a year or two ago! I’ve been using the app ever since it came out. It’s not the greatest; a little clunky, but it works and does what it says it does. For laughs - read some of the one star ratings. Either comments that have been made have nothing to do with the app at all or people simply don’t understand how it and the postal system works! YES, you need a USPS account (and sign in) so you can check for your OWN mail and their services. The sign in is hard to see sometimes because it’s at the bottom of the page of the app and you need to scroll up a little to see in entirety if you need. Also, the app does NOT send you to USPS website in a browser Informed delivery “is” clunky but once you understand it - it works fine. PLUS!! You actually need to have signed up for informed delivery service with your post office in order to see scanned mail (informed delivery) on the app. If you don’t - NO informed delivery. And yes, it could use an update. Even though the App Store says it had an update a year ago… I don’t think it ever really has ever had one..Version: 5.32
✓ Great app for tracking packagesThe main thing I use the app for is tracking packages that I’ve either sent or am expecting. One improvement that could get a 5 star rating from me would be if there was a way to make a note or “name” the packages that you are tracking. Currently, there is just a lot of packages that are identified by the long tracking numbers. When you have 4 or 5 (or even more) packages being tracked at a time, it is very confusing to know which is which. Having the ability to rename the items listed or add a note would aid in identification of what is in transit and what is lost. Thank you for the convenience of only have to enter a tracking number once to watch an item all the way to delivery, now take the last step and make the list of packages more coherent to monitor :).Version: 5.28
✓ Super Helpful AppVery helpful and really useful for keeping track of your packages and monitoring shipments form Over Seas and Abroad.Version: 5.31
✓ Works wellA good app and very informative plus you can request email updates.Version: 5.33
✓ ExcellentExcellent service.Version: 5.32
✓ Fix your app pleasePlease fix your app, I love your app when it’s working because I always enter my ph number and check the text box to stay updated on my deliveries and also to notify me when delivery is made which has worked great till now. Now when I try getting text updates and hitting the done button and checking the I agree box it does nothing, usually I always get text right away telling me everything and then continues keeping me updated by sending me more text and now when I click the done button it’s done nothing I tried getting rid of the app and re-downloading it still it does nothing as if it’s not working at all I can track my package one time by putting in the tracking number and that’s it, it will not let me send my ph number for text updates which I’ve always done before flawlessly so something is wrong with your app please fix it so I can continue tracking my packages.Version: 5.31
✓ Attending that is COVID-19 Situation 🤬DEAR USPS for 3 months that I don’t have any information of my parcel and tracking just don’t give me any update since April 2020 . I try many time in many ways to contact you guys always with no effect ! Since then thill now I am in the same situation wen it should be something easy to be able to contact you guys via telephone or email . I really don’t understand !.Version: 5.28
✓ Ugh..FIX IT!!!I liked the way the app used to work, everything stayed in the app. Now you get an annoying pop up warning you that you’re leaving the app on everything you do, you can no longer “nickname” the packages coming in making it easier to keep track. Also now when you click to check tracking it takes you to the website instead of the simple info on the app. The old way was definitely better. I wouldn’t call the way the app is now an update. Unfortunately I will still use this app, because it’s the best to track mail, but if you could put it back to the way it was before, more user friendly that would be awesome!.Version: 5.32
✓ So Easy....Great app so easy to use..Version: 5.24
✓ New version works greatThe new version is great and sends updates via email, sometimes several times a day if it has moved a lot..Version: 5.18
✓ Great app. Enhancements to think aboutI use this app a lot to status incoming packages and schedule runs to the post office to pick them up. It would be really helpful to know a little more about each package. If package weight could be included, it would help with determining who should go pick it up. If addressee can be included, that would be useful, too. Recent changes to statuses are way less useful, particularly things like “moving through network”, which seems to have replaced more useful ones that made it easier to know if a package is at the nearest distribution hub. I’m guessing that isn’t the app developer’s change, but something pulled from the post office database. Still, it’s a bummer for the users of this app..Version: 5.32
✓ Review is yet to comeThis App Review is in the works & is yet to come as I have Only started to use it but I Only have limited access to it since I live outside of the USA where I live in Australia.Version: 5.25
✓ Excellent!!!Best app to track your USPS Parcels! Up to date information as well as on the website only simpler!!! Recommended to online buyers!!! A fast and excellent way to track your Packages!.Version: 3.8.1
✓ Great Tracking Features!Being able to set up automatic notifications is a terrific feature! No need to keep randomly checking. Receive notifications to your phone of any update to the tracking status, including delivery. Contact a neighbour to pick up your parcel before the porch-pirates arrive to steal it..Version: 5.24
✓ The Pony ExpressTheir Tracking System is so vague which may be on purpose so you are totally unaware of your actual parcel location. Had a Priority package which was supposed to get to an address in California within four days from Honolulu, Hawaii which was according to the USPS tracking system in transition that after a week I had to inquire where it was and was told that it was in the Barrigada, Guam. Apparently they (Honolulu Main USPS Distribution Center) thought that California from Hawaii was west of the island. So after two weeks the package finally arrived damaged at the address in California. A week later upon shipping a similar package to the same address in Southern California we found that the delay this time was due to the package being sent to Philadelphia, Pennsylvania so upon sending a query why the package was in Pennsylvania instead of California I received a msg that the package was in transit again, And they wonder why they are losing money? Seriously?.Version: 5.28
✓ ProfessionalPeople often take what these folks do for granted - but the professional performance of the us postal service is over and above.Version: 5.32
✓ International to CanadaUSPS tracking is superior to Canada Post.Version: 5.27
✓ Great appI live in the UK this app is great for when i buy from the US regular updates from despatch to delivery 5 stars from me Joni Contreras.Version: 5.31
✓ The Post Office Employees! Amazing!I if anyone looks below the surface of USPS administration, it is obvious that a lot of compromises have to occur to align with demands of hierarchy. In particular, lLouis DeJoy is firmly bent towards making postal service decisions that destroy the systems ability to function efficiently. He has other interests and investments to protect and nurture. That said, it is the employees who have to deal with the brunt of these malicious decisions, and who do their best to keep this enormous system moving along the best they can. My hat is off to them for keeping focused on the work, not on other aspects of the system that are more disheartening. I wish everyday Americans knew the real source of issues with the postal system, and they may then be kinder and more understanding of the struggles internally. I love the post office, and am grateful for their hard work behind the scenes and at the retail counter. Long live the USPS!.Version: 5.32
✓ Updating issueWhen one types in a Tracking Number, and selects enter, then selects item, selects “Edit Name”, gives package a name, returns back to the list of packages one is Tracking, the User MUST go back to USPS app’s Home Page, then select Track Packages in order to see the edited Number in order to see the chosen name that was selected for that package. It may seem petty, but it is possible to program the application to alleviate the two extra steps. Also, the app does NOT take the Name, and one must complete the process over again. By the way, I am using an iPhone 12 Plus Pro Max iOS system to navigate through the USPS application. I also do keep my iOS device up to date with the most current version of Software..Version: 5.31
✓ USPS MobileJust got it, works great, I don't have to go to safari and keep refreshing the usps page for an update on my shipment anymore, plus I can name my shipments to keep track of them. To those who said this is a useless app in the canadian app store: some of us have buisness abroad so don't be so ignorant..Version: 0
✓ I love Informed DeliveryFrom the day I first began using it, I know what to expect in my mailbox (with pictures of what it should look like) and even know exactly when a package has been delivered, if I’m home, I go to the mailbox and retrieve packages within minutes of them arriving. If I’m not home, I check what has been delivered against what was supposed to be delivered that day and can even let the USPO know immediately if anything was missing, simply by putting a check mark next to the entry. With mail theft being a problem, I know if something is missing the day of delivery. The App. Does a ton more things, if you need it to, but the bottom line is I’ve found it to be very useful and best of all, it’s a free service..Version: 5.32
✓ Great JobFantastic App! Really smooth and well thought-out. A genuine iOS app, not a rubbish web app portal! Well done USPS👍.Version: 3.7
✓ Informed deliveryI absolutely love informed Delivery! It’s an incredibly helpful and handy app that revolutionizes the way you interact with your mail. The feature that allows you to preview all incoming mail is a game -changer, providing a sense of control and security. No more worrying about mail theft,- you know exactly what’s hit it your way. One standout feature is the ability to report missing mail directly through the app. If you spot a piece of mail in the preview that doesn’t make it to your mailbox, you can quickly notify the Postal Service. This added layer of accountability is a real comfort. Moreover, the convenience of being able to purchase stamps, and other postal services within the app is a time-saver. it’s streamlines the entire process, making it a one stop solution for all your Postal needs. Informed delivery has truly made my life simpler, ensuring I stay informed and in control of my mail, Highly recommended for anyone looking to enhance their Postal experience!.Version: 5.33
✓ Fantastic AppWhat a wonderful, fantastic app very user friendly and very effective too. (-: I highly recommend it to anyone for the daily postage needs..Version: 5.25
✓ Informed deliveryI am really appreciative of this informed delivery service, because I truly believe that where I live, the super of the building has the main key to the mailboxes. However I am highly disappointed that for any mail larger than a regular sized envelope pictures aren’t taken. I am in a building where this no good man is getting away with a federal crime and I truly need a picture of every last piece of mail coming into my mailbox because USPS has not changed the main mailbox key even though I complained about this many years ago to USPS . How long should this man be able to do this ? I don’t know. But i truly think he and his sons have been doing identity theft with my identity. I’m trying to get the proof. However no super of any building should have the main key to the building he lives and works out of because it’s creating a perfect storm for a person of nefarious intentions like himself. Thank You and I truly hope the right person reads this and it could cause some kind of change in my building. Thanks again..Version: 5.32
✓ RubbishThis is one of the worst functioning apps i have ever attempted to use. pick up your game usps !!.Version: 5.24
✓ Not as bad as I thought, here is something to knowIt appears that what USPS really wants is for you to use “informed delivery” you can access it in the app without being taken to the internet. It’s actually better than entering each of your tracking numbers manually. When you receive a tracking number from a vendor wait 24 hours go into your informed delivery account and it should be there. You can then give it a nickname as well. You will see most things coming to you via USPS especially all packages. I’m giving it 4 stars because they really need to let people know to sign up for informed delivery in order to use the app for package tracking. When I understood what they were doing, everything got much simpler..Version: 5.32
✓ Great App it’s has a few qwerks but it’s AwesomeI love this app!! It’s very accurate it keeps you up to date on your mail and packages!! The only down side is that I have to login to many times I feel, but I really shouldn’t complain it ensures me that my account is secured and not left logged in somewhere else I’ve used it.. Thats the only downside for me Everything else is Great! It even lets you if something is delayed even if it’s not what you want to hear, at least it’s honest and let’s you know. Even with the one issue I still give it 5 star’s, because it’s so accurate. I recommend getting and informed delivery is my favorite, it gives you the option t mark for mail you haven’t gotten and they will find and normally get it to you the next days!.Version: 5.27
✓ Lousy appTakes ages to load and ages to accept scans.Version: 5.23
✓ AcknowledgmentsThanks a lot Five years and more than 1000 parcels delivered without any problem It’s very rare in this times Accuracy , seriousness and keenness in the work in all the states l sent to them and not in one state It’s very comfortable to me when l send to US because USPS will deliver the parcel carefully Thanks BR Samer Loubani.Version: 5.25
✓ Great app!This is a great app to track your item from the US. Well done..Version: 0
✓ ImpossibleI’ve had this app for a long time. However, I haven’t been able to use it in the last couple of years. I forgot the password and had to answer the two questions I had to choose and answer for security reasons. Note to self, choose questions that have an absolute answer. I didn’t do that. The directions tell you to create a new account. I did that, but I have to use the same email address as that is the only one I have. I was able to get all the way through creating a new account even with new security questions. When I hit submit, it said that email is being used. Of course it is, it’s me! I tried calling 1-800 numbers associated with USPS that would say I will receive a live person to talk to about this. They lied. This app is useless if you can’t use it. All I want to do is change the security questions and change my password!.Version: 5.31
✓ NeedfulVery needful app..Version: 5.30
✓ Pretty reliableNo glitches. Picks up most of the packages I am receiving. Haven’t used it for anything but tracking..Version: 5.28
✓ Reliable, Consistent, ConvenientThis USPS app is one of my favorites. If you place orders or shop online, this app is a must! Track your postal deliveries from the time they’re shipped out to the time they arrive at your door. Don’t allow bags or boxes to linger in your mailbox or on your porch to tempt would be thieves. Receive a text the moment they arrive at your home! That’s amazing! Plus, through tracking, you’re sent a text or email notification telling you the day and time range to expect each package. (I supplement mine with the Route app which shows me photos of my orders with the tracking number. Not affiliated!) This USPS app will also send email notifications of each piece of paper mail you’re receiving daily in case you’re looking for an important check, letter, or bill. You can schedule package pick up, order boxes, stamps, etc. It’s free and well worth the download. Fantastic app!.Version: 5.32
✓ Super facilleBon apps fonctionne bien.Version: 5.31
✓ USPS - Mental TortureYou wonder how our Government can get anymore screwed up? Try ordering stamps online. They say wait 7-10 days. 3 days later the say they delivered them. At the end of 10 days, I start trying to find my stamps. They said they delivered the last Friday and this is Thursday morning. The app has no way of reporting the missing stamp, so I call the 1-800-number. It took 5 tries to copy the information that should’ve been in their app. They won’t the particulars of the order, so I go to tracking to get the information. Tracking gives the information in individual boxes to make it impossible to copy and paste the information in the email that I’m writing to request their assistance as to why they can’t deliver the stamps I ordered. After the 5 calls to the 1-800-number, a survey was supposed to ask what I think of the USPS site, like it matters, but it just hangs up on you. USPSUCKS.Version: 5.32
✓ Needs UpdatingNames no longer save when renaming tracked items. iPhone 6s Plus 120gb iOS 10.0.2.Version: 5.7
✓ Not ReliableI thought using this program to keep track of USPS orders related to my job would be convenient, but I’ve learned my lesson. If you try to add tracking information too quickly, the program isn’t best optimized to handle it. Not only that, but it will decide on its own that it just wants to get rid of all the rest of the tracking information you had stored. THIS HAS HAPPENED TO ME MULTIPLE TIMES. If I could rate this program 0 stars, I would. You would think with it being The United States Postal Service they could put more money into this app and at least make sure tracking information NEVER gets deleted, unless the user does so themselves. If you plan to use this program to keep track of multiple tracking numbers, just write them down. DO NOT DOWNLOAD!!!.Version: 5.17
✓ Poor serviceMy freight has traveled the world and I still don’t have it..Version: 5.31
✓ T/C to post office in Philadelphia where my mail was been storedOperator was excellent only negative aspect was getting to talk to an operator .When I finally did it was an reassuring experience and I felt reassured in regard to my letters been delivered to their final destination . Please thank her on my behalf regards Brendan Kelly Brazil letters sent from my places of work in UK london and Devon.Version: 5.31
✓ Please fix the pop upI love all the features available on the app and use it almost daily. My only complaint is the with the recent update came an incredibly annoying pop up. Every time I open the “track” section, I get a pop up warning me I’m “leaving the app” and subject to the privacy etc for the website. I assume this is because the track section actually launches a tracking webpage within the app as it isn’t opening Safari. It probably wouldn’t be quite as annoying if it did not pop up literally every time I go back to the main screen of tracking info. For example, I click “track” in on the menu, it pops up. I select a tracking number from my list to see more details, then go back from the detailed tracking page to my list of tracked packages, it pops up again. I add a new tracking number to my list, it pops up again. I add a name to that tracking number, pop up again..Version: 5.31
✓ AustraliaFor mail overseas absolutely brilliant thank you team.Version: 5.32
✓ Effectiveness of AppI think the app in general is good, is for the most part effective and easy to use. I do though, as a person who uses the app on a highly regular basis, think that there are a few areas where it could be improved to ensure a higher on time delivery percentage and/or accountability factor. I have packages I’m tracking that will take numerous days (in some cases up to a week or more) to receive updated statuses. I don’t know if this is something that could be integrated into the app, but if there is a way to notify offices that a package has not departed or arrived within a set amount of time, forcing them to do so, that would be huge to a consumer like myself who is too often left to wonder day after day what the delay is without any updates whatsoever, often leading to them wonder if the package got lost along the way somewhere? Thank you!.Version: 5.25
✓ Functions perfectly, even if it’s an older designThe app could use a visual refresh, but it functions so well that it’s not worth deducting stars IMO. One of the main things I dislike about third party tracking apps is it doesn’t update in real time. I’ll get something delivered and it won’t update in the app until hours/days later. This app gives me real time updates for all my USPS deliveries all at once, which is all I could ask for. The one improvement I’d like to see is to make Click N Ship a native part of the app. Currently, it just takes you to the website. It’s a pet peeve of mine when apps just link to the website instead of making it part of the app, but the website works well so it’s not an inconvenience..Version: 5.31
😕 USPS Mobile® Negative Reviews
